RAJESH KUMAR120 Bye Pass Road, Surbhinagar, Daltonganj, Palamau, Jharkhand, India 822101Contact No’s: Mob-(+91) 8268458067/ 9534167733, Home (+91) 98019-77721,E-mail: bunny.hunny90@gmail.com.

OBJECTIVES

Dynamic and diligent laundry management professional with illustrious career of over 18 years in driving laundry operations predominantly in Hotels, Hospitals, and US Army, in India and international locations. Demonstrated functional excellence in steering entire range of laundry management activities includes –Overall responsibility for the functioning of the Laundry department, Monitor to all aspects of production to ensure and even work flow and to allocate staff as required, Monitor to supervisory performance with special emphasis on quality control and staff training and compliance with global quality standards. Deft in planning and mobilizing requirements of inputs, defining work allocation to the team members and overseeing work performance to ensure highest standards of workmanship in compliance with OSHA regulations. Proficient in maintaining machines and equipments in perfect operational mode with regular condition monitoring and preventive maintenance. An unwavering commitment to deliver best in class customer service to retain their continued patronage. Experienced in directing and integrating efforts of multicultural and multinational teams of workmen (upto 60 people) from Kenya, Bosnia, Macedonia and India to maximize overall team productivity. Articulate and assertive with fine-tuned analytical, leadership and motivation skills. Superior verbal and written communication skills.

JOB PROFILES

India Drycleaners (Laundry Services India)Maintaining our old Brothers laundry shop service covering entire range of Operational and financial issues.Maintain norms and retained continued patronage of the customers..Ensured operational availability of machines with preventive and corrective maintenance.

DynCorp Intl, AfghanistanSuccessfully delivered superior laundry service to exacting military standards winning wide applause for outstanding performance. Maintained laundry service delivery schedules under demanding environment ensuring no mission failure.Efficiently managed team of 60 workmen drawn from Kenya, Bosnia, Macedonia and India and overcame language / cultural barriers to ensure accomplishment of assigned tasks within defined quality and timelines. Managed workmen’s timesheets / leaves etc to ensure availability of needed manpower at all times. Acquired competencies on new or improved work methods to meet LOGCAP IV and company standards through periodic conferences with project management /Director of services..Meticulously complied with OSHA requirements and implemented safety procedures and protocols serving as Safety Committee Chairman.Awarded with 2 Certificates of Appreciations from 1st Battalion, 17th Infantry Regiment and 4th Brigade Combat Team 508th Parachute Infantry Regiment 82nd Airborne Division, for outstanding services.

Royal Commission Hospital (Saudi) Successfully managed shift operations ensuring meticulous compliance with defined operating procedures. Led a team of 17 employees and directed their efforts to ensure high standards of service delivery in required quality.

Moven pick (Al khober K.S.A.) Successfully delivered superior laundry service to exacting hotel standards winning wide applause for outstanding performance. Maintained laundry service delivery schedules under demanding environment ensuring no mission failure.

Efficiently managed team of 30 workmen drawn from Nepal, Bangladesh and India and overcame language / cultural barriers to ensure accomplishment of assigned tasks within defined quality and timelines. Managed workmen’s timesheets / leaves etc to ensure availability of needed manpower at all times.

Kellogg Brown & Root (Iraq)Efficiently managed laundry pick-up and delivery schedules to total client satisfaction.Successfully managed laundry operations including marking, safety, security and storage of articles. Streamlined entire warehousing /laundry activities with a team of 36 people and ensured strict compliance with all OSHA regulations and environmental requirements.

Hotel Citizen (Three Star Mumbai, India)Efficiently supervised entire range of laundry activities including - Collections of soiled linen, sorting, washing (use of bleach, steam, stain remover, disinfectant). Drying, ironing, folding and distribution to all user sections.Driven efforts of 18 workers and maintained superior service delivery standards ensuring observance of quality and disciplinary norms.

Shop Owner (India) Successfully managed own Readymade Garment shop & laundry service covering entire range of Operational and financial issues.Maintained quality / delivery norms and retained continued patronage of the customers..Ensured operational availability of machines with preventive and corrective maintenance.

CAREER PROGRESSION INDIA DRYCLEANERS (Laundry Services India) 2014 T0 Present

DYNCORP INTERNATIONAL, Afghanistan 2010 - 2014Laundry Lead

ROYAL COMMISSION HOSPITAL (Saudi) 2008 – 2009Laundry Supervisor

MOVENPICK (Saudi) 2007 - 2008Laundry Supervisor

KELLOGG BROWN & ROOT, IRAQ 2004 - 2006Laundry Foreman

HOTEL CITIZEN (Mumbai, India) 2002 - 2004Laundry Supervisor

SHOP OWNER (Laundry Services India) 1996 - 2001

EDUCATION B.Sc. (Honours) Geology., India Technical Skills:Computer Savvy/Microsoft Office

PERSONAL PROFILES

Date of birth : 24th Jan 1968Nationality : IndianSex : MaleMarital status: MarriedReligion : HinduPassportDetails: No: M4055743, Date of issue: 22/12/2014, Place of issue: Ranchi (India) Date of expiry: 21/12/2024

Languages known: English, Hindi.

Summary

An experienced expert in laundry operations. My time management skills are excellent; I am organized, efficient and take

Pride in excelling at my work. I have helped in developing washing laundry structure programs and managing techniques.

Competencies include satisfactory customer service and comprehensive knowledge of various chemicals and equipment used

in daily laundry operations.

Sub: Role in Laundry Management / Administration.

Dear Sir/ Ma’m,

I am submitting herewith my resume for your perusal and favorable consideration for the subject job assignment.

Review of my credentials will indicate that I am a qualified and high performing individual with excellent professional and technical skills achieved across industries in Indian and international work environment.

An innovative thinker, I have effectively applied creativity and analytical skills in resolving laundry operations and customers service related issues. . I am a highly personable, self-motivated and diligent individual with flexibility to adapt to new situations. My core competencies include Laundry/ Management, Customer Service, Stores Operations, and Team Management in international work environment.

Driven by high energy levels and professional competence I am confident of making visible contribution to company’s growth and profitability objectives.

A tour through my enclosed resume shall take you through the details and I am confident, you would find my strong initiatives and total commitment to excellence in congruence with the said job. I would appreciate the chance to meet with you in person to discuss as to how I could be a vital part of your organization.

Thanking you in anticipation.

Rajesh Kumar