Rasa Juciute

Scenario: exploring homelessness within Lithuanian context

Purpose

• to describe present situation related to the basic needs from a perspective of a homeless person in Lithuania

• to identify main stakeholders involved and their relationships providing public services to a homeless person

• to identify service / service integration gaps

Exploring the scenario: Hierarchy of need

Self actualisation

Self-esteem

Love/belonging

Safety (property, employment, health, family)

Homeless person's medium term needs

Physiological (food, a place to stay etc.)Homeless person’s immediate needs

Adapted from Maslow, 1943

Who is responsible?

Policy level• National level - Ministry of Social Security

and Labour• Local level - municipalities

Practical help• Municipalities• Municipality bodies (public sector)• Third sector (charities)

Main stakeholders

• A Municipality;• Centre for Social Services (i.e. the shelter); • Caritas; • Local labour exchange office (local job centre);• Police;• Relatives (if any); • Banks; • In patient, out-patient healthcare providers;• Centre for Mental Health; • Other, e.g. governmental agencies that assess a level

person's capacity to work (if the person applies for disability status).

Hierarchy of basic needs

Adapted from Maslow, 1943

Self actualisation

Self-esteem

Love/belonging

Safety (longer term place to stay, employment, healthcare, family)

Homeless person's medium term needs

Physiological (food, immediate place to stay (up to 3 days) etc)Homeless person’s immediate needs

Municipality and a municipality organisation

(temporal shelter and help to access other

public services)

Statutoryinterventions (need ID, often

an address and registration within a local job centre)

Technology aspect

• Most of the people staying at the shelter have mobile phones• Internet access is not available in the shelter so far• Most of the people staying at the shelter are computer illiterate• Plans to apply for EU assistance to improve current conditions and further

development of the services at the shelter.

E-services that are available from the job centre at the moment (for job seekers): Subscribe to e-messaging alert service on available work places; Fill in a personal CV online; Register within a local job centre Send CV to a potential employer Order certificates (only for registered users) Check arrangements for temporary work activities (only for registered users) Check financial support that was provided in relation to unemployment (only for

registered job centre service users) Change appointment time with an employment advisor

Thank you

Your thoughts…