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Raymond James Stadium 2011-2012 Official Guide

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Official Guide to Raymond James Stadium 2011-2012

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Page 1: Raymond James Stadium 2011-2012 Official Guide
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Official Guide to Raymond James Stadium

Designed to fulfill the ultimate fan experience, Raymond James Stadium is a Tampa treasure unveiled in 1998 for local, national and inter-national events. This intimate atmosphere has a 65,890 seating capacity (65 percent along the sidelines), expandable to 75,000 for spe-cial events such as the Super Bowl. Tampa Bay hosted Super Bowl XVII (‘84), Super Bowl XXV (‘91), Super Bowl XXXV (‘01), and Super Bowl XLIII (‘09) with unprecedented success.

Fans enjoy theater-style seats with cup hold-ers and unique, festive end zone concourses accented by two large video scoreboards. Raymond James Stadium is easy-in, easy-out with escalators and ramps at the gates and elevators for guests with disabilities. Access-ing bountiful concession stands and abundant restrooms is a breeze with extra wide concourses on all levels. The stadium meets the American Disability Act (ADA) guidelines for parking, restrooms, concession stands, seating and signage.

The stadium has two air-conditioned lounges accessible to more than 12,000 club ticket holders and 3,000 luxury suite guests. The lounges include hotel-quality furnishings, large video walls, full-service sports bars and two specialty event day restaurants.

The three private suite levels feature 195 air-conditioned luxury suites, which showcase many amenities including fully retractable win-dows, multiple televisions, private bar, private restrooms and seating for 8 to 45 guests.

Hillsborough County voters passed a half-cent sales tax for community investment purposes on September 3, 1996, dedicating a percentage (less than 10 percent) of the tax to stadium construction. The remaining portion goes to schools, fire/law enforcement and infrastructure. A Florida sales tax rebate also funds the stadium construction as does a portion of tourist development tax.

about Raymond James Stadium

Visit us on the web at www.tampasportsauthority.com and connect with us on Facebook and Twitter.

Page 3: Raymond James Stadium 2011-2012 Official Guide

Taking Entertainment to the Next Level

Quick Facts

Important Contact Information

Tampa Sports AuthorityFounded: 1965Manager: Raymond James Stadium, Babe Zaharias, Rocky Point and Rogers Park golf courses

Raymond James StadiumPhone: (813) 350-6500Address: 4201 North Dale Mabry Highway | Tampa, Florida 33607Fax: (813) 673-4312TDD Phone: 1-800-955-8771 (through the Florida Relay Service)Websites: www.tampasportsauthority.com or www.raymondjamesstadium.com

Stadium Details: Opening - September 1998Architect - HOK Sport Facilities GroupTurf - Celebration BermudaCost - $168.5 millionTotal Seating - 65,890 (stadium seating and services are modified based on crowd size)Club Seats - 12,262Luxury suites - 195Parking spaces - 10,000 on site; 25,000 within a half mile

Home Of:Tampa Bay Buccaneers (NFL Football) and University of South Florida Bulls (NCAA Football)

Annual Events:Outback Bowl (NCAA Football), Monster Jam, American Invitational

Other Tampa Sports Authority Events:Super Bowl XLIII, XXXV, XXV, XVIII, Men’s International Olympic Qualifying Soccer, high school football, youth soccer and football, Billy Graham Crusade, concerts, community events and more.

Tampa Sports Authority

Tampa Bay Buccaneers

Levy Restaurants

USF Bulls Football

Outback Bowl:Ticketmaster:Tampa Bay Sports Commission

Stadium Office: (813) 350-6500TDD Phone: 1-800-955-8771

Tickets: (813) 879-2827Parking: 1-800-282-0683TTY: (813) 879-0386Message Board: (813) 870-2700

Main Phone: (813) 342-4075

Main Phone: (813) 875-7755Special Event Rentals: (813) 350-6414

Ticket Operations: (813) 974-3002Ticket Sales: 1-800-GO-BULLSAthletic Association and Bulls Club:(813) 974-2125

(813) 874-2695(813) 287-8844

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Special Programs and Amenities

Official Guide to Raymond James Stadium

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Sponsored by Budweiser, the “Good Sport” program is designed to reduce drunk driving incidents. Available only when alcohol is sold, fans faced with a potential drunk driving situation can participate in Safe Ride Home and receive a free cab ride within a 50 mile radius. Good Sport has also implemented the Designated Driver program. Fans pledging to be designated drivers will receive a free soft drink coupon redeemable at all permanent Levy concession stands. Driver’s license required, must be 21 to qualify - limit one per household. Please visit any Guest Services Booth for a Designated Driver coupon or to call for a Safe Ride Home. The “Good Sport” program thanks you for drinking responsibly!

Budweiser“Good Sport”

Program

The TAG-A-FAN program aids in returning lost children/fans to their ticketed seat. Free ID bracelets display the fan’s seat location making it easy for stadium staff and law enforcement to reunite separated parties. To locate a lost child/fan, go to the nearest Guest Services Booth or notify stadium staff.

Tag - A - Fan

Recycling Program

The stadium has a year-round recycling program. Specially marked bins are located throughout the stadium parking lots and at the gates. Please recycle!

First aid stations are located near ramps B and D on the main and upper concourses. Para-medics are positioned on the east and west walkways of the main and upper levels and on the end zone concourses. Please contact the TSA office (813) 350-6500 in advance to make special medical arrange-ments. TSA gate supervisors can store special needs items that are not permitted in the seat-ing areas on game day. Bottled water can be purchased and complimentary cups of ice are available at concession stands.

Medical Needs

Our customer relations program is designed to meet the needs of all guests. Stadium staff mem-bers are knowledgeable of the stadium’s services, policies, floor

plan and seating; they are also equipped with stadium guides, local attraction brochures and visitor guides. Information booths are located outside the stadium on the plazas, near the entrance/exit ramps on the main concourse, and near the center of each upper concourse. There are also concierge booths available for club ticket holders in the east and west club lobbies and at the top of the lobby escalators. Please see maps for locations.

Information

Taxis

Taxis await guests at the Dale Mabry mass tran-sit on the northeast corner of the stadium.

Comments

Submit questions and comments through our website: www.tampasportsauthority.com

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Taking Entertainment to the Next Level

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Stadium Tours

ATMs

Restrooms

ADA Accomodations

Game DayAnnouncements

Paging

Lost and Found

Text for Help

Roadside Assistance

Public stadium tours are available Tuesday through Thursday. Please call: (813) 350-6500 or see page 5 for more details.

There are seven ATM locations within the stadium: two on the main concourse, one on each upper deck, and two on the club level. There is

an additional ATM outside the stadium in the south plaza. For your convenience, concession stands accept credit cards.

Baby changing tables are located in all rest-rooms. Restrooms for guests with disabilities and/or companions are located on the main and upper concourses near the ramps. Please obtain the key from the Guest Services Booth next to that restroom.

Please visit the nearest Guest Services Booth to locate a lost item. After the event, found items will be brought to the TSA office located on the ground level between gates C and D. Please contact the TSA office weekdays at (813) 350-6500 for more information.

The stadium and its amenities were carefully designed to provide an enjoyable experience for all guests within the guidelines of the Americans with Disabilities Act. Disabled and wheelchair seating is available at all price points within the stadium. For more informa-tion, please ask for the Accessibility Guide at any Guest Services Booth or contact the TSA office weekdays from 8 a.m. to 5 p.m. at (813) 350-6500.

For vehicle assistance in stadium parking lots, call the TSA office (813) 350-6500, raise your car hood or notify an officer at any lot entrance. Assistance includes gas, lockout, dead battery and tow.

Pre/post game paging requests should be made at a Guest Services Booth. Only emer-gency pages will be made during events.

To purchase messages on the stadium video boards contact: Tampa Bay Buccaneers: (813) 870-2700USF Bulls Football: Not AvailableOther Events: TSA office at (813) 350-6500.Make all arrangements 72 hours in advance.

Telephones

Telephones are located at each Guest Services Booth and outside of the ticket office located in the south plaza.

Guests who are subjected to or witness viola-tions of Raymond James Stadium’s policies can text issue and location to 33607 to anony-mously report fan conduct violations. Fans may also visit one of the Guest Services / Informa-tion Booths at any time. Stadium staff will be on standby ready to assist.

Special Programs and Amenities

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Stadium Tours

Official Guide to Raymond James Stadium

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The Tampa Sports Authority is excited to offer distinctive public tours of Raymond James Stadium. Our one hour tour features many different aspects of the stadium specifically tailored to the likings of the sports enthusiast.

Tours are subject to stadium availability, holidays and events. Occasionally, cancellations do occur. Please contact the Tampa Sports Authority in advance to ensure tour availability: (813) 350-6500 or go to www.tampasportsauthority.com.

Day: Tuesdays, Wednesdays and ThursdaysTime: 9 a.m. or 10:30 a.m. Please call 813-350-6545 for reservations two weeks prior.

Day: Tuesdays, Wednesdays and ThursdaysTime: 2 p.m.

Adults (16+) — $6 per adultChildren (6-15) — $4 per childChildren 5 and under — FreeSenior Citizens (65+) — $4 per personFamily Groups / Mom’s Clubs — $4 per child / $6 per adultHillsborough County school groups (K-12) — $3 per child / $5 per adult (during school year only)Camps and Recreation Centers — $4 per child / $6 per adultPaid Summer Programs — $4 per child / $6 per adult*Required chaperones for schools, camps and centers are free.*Schools, camps and center groups should wear name tags.

Private Group Tours — Groups must reserve their private tour at least two weeks in advance. The Tampa Sports Authority requires the group to include a minimum of 10 guests and a maximum of 30 guests.

**School and camp groups require a ratio of one chaperone per 10 children; required chaperones will be free of charge.

Walk-up Tours — No reservation is required for our walk-up tours. Please arrive early as tours leave promptly at 2 p.m. No strollers, footballs or video cameras allowed.

Walk-Up Tours

Private Tours

Behind the Scenes at Ray Jay

Tour Prices

Tour Policies

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Comments?

To ensure an enjoyable experience for our guests, the TSA will enforce policies for guest conduct. The TSA has implemented additional security measures to ensure your safety. Fans entering the field area without proper credentials are subject to ejection and arrest. Violating any TSA policies may warrant ejection or arrest.

Field

Compliments or complaints about your stadium experience should be reported to the nearest information booth attendant or to the TSA office at (813) 350-6500. You may also submit comments through our website: www.tampasportsauthority.com.

If you are filing a compliment or complaint about a stadium employee, be sure to include the staff member’s name and / or badge number.

Thank you for your input.

Taking of commercial photographs

Banners

Only hand-held signs will be permitted and they may not obstruct stadium signange or the view of other patronsMust meet the approval of the TSA staffMust not contain wood, metal, advertisements, poles or sticks of any kind

No re-entry (except for medical emer-gencies)

Smoking except in designated areas (includes electronic cigarettes)

Sitting or standing on chair backs

Throwing or kicking objects

Stepping on or over chairs

Standing or sitting in walkways, aisles, and ramps

Disorderly conduct: fighting or profanity

Abuse of intoxicants

Spitting tobacco

Running or jogging

Placing cups on walls

Failure to abide by TSA policies will result in ejection or arrest.

Prohibited Actions

Stadium Policies and procedures

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Taking Entertainment to the Next Level

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Prohibited In Parking Lots

Infringing on another guest’s tailgating area

Saving parking spaces

Disorderly conduct (including profanity)

Weapons and / or fireworks

Tents without proper permits or approval or larger than 10‘ x 10’

Running or jogging

Picketing or political campaigningDistributing handbills or pamphlets

Prohibited Items

Weapons, knives and explosives

Fireworks and laser lights / pointers

Containers of any type

Mace or pepper spray

Video cameras and / or tripods

Stadium personnel will search all bags. This policy is for the safety of all in attendance. Contra-band items must be returned to cars or thrown away as they cannot be stored on site.

Skates, skateboards and cycles

Animals (except service animals)

Backpacks, duffle bags, large purses and luggage

Umbrellas

Camera bags and / or binocular cases

Seat cushions

Laptop computers

Sticks or poles (except for disabled)

Food, drinks, cans, bottles and glass

Coolers, kegs and large vessels

Projectile items / missiles

Strollers

Horns, air horns, artificial noisemakers, vuvuzelas and aerosol cans

Items that obstruct views

NOTE: Devices should not impede the enjoy-ment of other guests

Camera body, lens and filter may not exceed 12 “Large hand-held radios or televisions

NOTE: You will be directed where to park. All vehicles are subject to search.

Electronics

Stadium Policies and procedures

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Stadium Delights

Official Guide to Raymond James Stadium

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Sports Bars

Have it at Raymond James Stadium

Does your event need some excitement? Come experience the stadium in a whole new light by having your event with us. Raymond James Stadium prides itself on being a unique location in the Tampa Bay area that you and your guests can explore. Host a wedding, meeting, dinner, charity event, prom and much more at one of only 31 NFL stadiums in the United States!

Comfort, luxury and convenience are the signatures of the four sports bars in the air-conditioned club lounges. With a full view of the video walls all the action on the screen is only a few feet away from the live action on the field.

Options

For large events 42 concession stands give guests nearly 600 points of sale for food and beverage service. To bolster this strong lineup of options Levy Restaurants has incorporated many locally, regionally and nationally recognized brands.

The stadium houses two specialty restau-rants, serving the club level and suite level guests. Each restaurant offers upscale buffet areas featuring on-site food preparation, carving areas, raw bars, pasta stations and local and regional cuisine.

Lower GalleyRestaraunts

Concession Stand Locations

Hamburgers: Sections 118, 123, 143, 148, 204, 217, 229, 241, 317, 342Chicken Tenders: Sections 103, 112, 123, 137, 148, 217, 229, 241, 317, 304, 329, 342Onion Rings: Sections 103, 129, 304, 329French Fries: Sections 103, 112, 118, 123, 129, 137, 143, 148, 204, 217, 229, 241, 304, 317, 329, 342Personal Pan Pizza: Sections 109, 123, 134, 148, 204, 217, 229, 241, 311, 336Hot Dogs, Pretzels, Peanuts, Popcorn: Sections 107, 109, 110, 112, 114, 123, 124, 132, 134, 136, 137, 139, 148, 149, 207, 208, 213, 232, 233, 238, 307, 309, 311, 312, 314, 332, 334, 336, 337, 339Deli Sandwiches, BLT Salad: Sections 107, 132, 207, 232, 309, 334

Our portable carts, placed throughout the concourse areas, serve the following: soft serve ice cream, Italian sausage, fresh and frozen lemonade, turkey legs, foot-long corndogs, gourmet popcorn and snow cones.

Item Selections

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Tampa Sports Authority Golf Courses

Official Guide to Raymond James Stadium

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Come experience a few of the Bay area’s finest golf courses. These accommodating courses are open year-round to the public. Babe Zaharias, Rocky Point and Rogers Park provide everything you need for a great game of golf, including natural beauty and pleasant weather. All three courses challenge any golfer at any level and are affordable. The pleasurable clubhouses provide golfers with refreshing beverages, delicious food and a location for community events. The environment is enjoyable and relaxing and will inevitably bring you back for another round of fabulous golfing.

Come Play With Us!

4151 Dana Shores DriveTampa, Florida 33634

(813) 673 - 4316www.tbgolf.com

11412 Forest Hills DriveTampa, Florida 33612

(813) 631 - 4374www.tbgolf.com

7911 North WIllie Black DriveTampa, Florida 33610

(813) 356-1670www.tbgolf.com

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Taking Entertainment to the Next Level

All Roads Lead to Ray Jay

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From the North:I-75 S. to I-275 S. to Hillsborough Ave. W. (Exit 47) or Dr. MLK Blvd. W. (Exit 46B) or Himes Ave. N. (Exit 41-C) or N. Dale Mabry (Exit 41-B)

From the South:I-75 N. to I-4 W. to I-275 S. to Himes Ave. N. (Exit 41-C) or N. Dale Mabry (Exit 41-B) - OR - I-75 N. to I-275 N. to N. Dale Mabry (Exit 41-B)

From the East:I-4 W. to I-275 S. to Himes Ave. N. (Exit 41-C) or N. Dale Mabry (Exit 41-B) - OR - I-4 to Hillborough Ave. W. (Exit 19) or Dr. MLK Blvd. W. (Exit 17)

From the West:I-275 N. to N. Dale Mabry (Exit 41-B)- OR - Hwy. 60 E. to Spurce St. E. to Dale Mabry N.

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