HOW TO GET STARTED Millions of people shop for cars and trucks on Facebook Marketplace every day. Now, dealerships can list used vehicles on Marketplace to reach buyers where they’re already spending their time. By listing on Marketplace, dealerships can communicate with vehicle buyers in real time with Facebook Messenger using a live chat provider. This lets dealerships be there when people are making important decisions on what make and model they like best, what price ﬁts their budget and, ultimately, what dealership to visit. Marketplace is a place for people to discover, buy and sell items on Facebook within their local community. Facebook never takes any percentage of what is earned through Marketplace transactions, however, there may be costs associated with setting up feeds through a listing partner and using an outsourced chat provider. By listing inventory on Marketplace, dealerships can: • Reach car buyers on Facebook where they’re already viewing car listings • Provide fast answers with real-time messaging • Deliver useful information like price, model and mileage • Target buyers on the go with mobile-friendly listings If you’re a dealership • Create a Facebook Page for your dealership, if you don’t have one already, by visiting: https://fburl.com/CreatePage • Complete the dealership application form here: https://fburl.com/DealershipSignup • You will be contacted by your listing partner to complete set-up • We highly recommend that you integrate Messenger with your live chat provider. Contact your provider to get set-up: • ActivEngage: Email [email protected] or call 1-800-441-7779 • ContactAtOnce!: Visit https://portal.contactatonce.com • Edmunds CarCode: Email [email protected] • Gubagoo: Email [email protected] or call 855-264-2037 • Other: Contact your chat provider to set up Messenger • None: If you do not use a live chat provider, your dealership can manage buyer communication through Messenger directly If you’re a consumer car portal, dealership group, or other vehicle inventory provider • Learn how to work with us by visiting: https://fburl.com/AutoPartner Reach Used Vehicle Buyers on Facebook Marketplace HOW IT WORKS Dealerships can list their used car inventory on Marketplace for free. Potential car buyers can browse these listings on Marketplace where they can ﬁlter by year, make, model, transmission, mileage and vehicle type. People can chat directly with dealerships on Messenger to learn more about the listing, giving them instant access to the answers they need. From there, they can schedule time to visit a dealership for a test drive. This experience is currently only available in the US

Reach Used Vehicle Buyers on Facebook Marketplace · Marketplace, dealerships can communicate with vehicle buyers in real time with Facebook Messenger using a live chat provider

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Page 1: Reach Used Vehicle Buyers on Facebook Marketplace · Marketplace, dealerships can communicate with vehicle buyers in real time with Facebook Messenger using a live chat provider

HOW TO GET STARTED

Millions of people shop for cars and trucks on Facebook Marketplace every day. Now, dealerships can list used vehicles on Marketplace to reach buyers where they’re already spending their time. By listing on Marketplace, dealerships can communicate with vehicle buyers in real time with Facebook Messenger using a live chat provider. This lets dealerships be there when people are making important decisions on what make and model they like best, what price fits their budget and, ultimately, what dealership to visit.

Marketplace is a place for people to discover, buy and sell items on Facebook within their local community. Facebook never takes any percentage of what is earned through Marketplace transactions, however, there may be costs associated with setting up feeds through a listing partner and using an outsourced chat provider.

By listing inventory on Marketplace, dealerships can:

• Reach car buyers on Facebook where they’re already viewing car listings

• Provide fast answers with real-time messaging

• Deliver useful information like price, model and mileage

• Target buyers on the go with mobile-friendly listings

If you’re a dealership

• Create a Facebook Page for your dealership, if you don’t have one already, by visiting: https://fburl.com/CreatePage

• Complete the dealership application form here: https://fburl.com/DealershipSignup

• You will be contacted by your listing partner to complete set-up

• We highly recommend that you integrate Messenger with your live chat provider. Contact your provider to get set-up:

• ActivEngage: Email [email protected] or call 1-800-441-7779

• ContactAtOnce!: Visit https://portal.contactatonce.com

• Edmunds CarCode: Email [email protected]

• Gubagoo: Email [email protected] or call 855-264-2037

• Other: Contact your chat provider to set up Messenger

• None: If you do not use a live chat provider, your dealership can manage buyer communication through Messenger directly

If you’re a consumer car portal, dealership group, or other vehicle inventory provider

• Learn how to work with us by visiting: https://fburl.com/AutoPartner

Reach Used Vehicle Buyers on Facebook Marketplace

HOW IT WORKS

Dealerships can list their used car inventory on Marketplace for free. Potential car buyers can browse these listings on Marketplace where they can filter by year, make, model, transmission, mileage and vehicle type. People can chat directly with dealerships on Messenger to learn more about the listing, giving them instant access to the answers they need. From there, they can schedule time to visit a dealership for a test drive.

This experience is currently only available in the US