PART NO. 71189 REV. G (09-06)

WARNING:If the information in these instructions isnot followed exactly, a fire or explosionmay result causing property damage, per-sonal injury or death.

WARNING:Improper installation, adjustment, alter-ation, service, or maintenance can causeinjury or property damage. Refer to thismanual. For assistance or additional infor-mation, consult a qualified installer, serv-ice agency, or the gas utility.

FOR YOUR SAFETY• Do not store or use gasoline or other

flammable vapours and liquids in thevicinity of this or any other appliance.

• Installation and service must be per-formed by a qualified installer, serviceagency or the gas utility.

• Do not try to light any appliance.• Do not touch any electrical switch; do

not use any phone in your building.• Immediately call your gas supplier from

a neighbor’s phone. Follow the gassupplier’s instructions.

• If you cannot reach your gas supplier,call the fire department.

WHAT TO DO IF YOU SMELL GAS

GSW Water Heating is a division ofA. O. Smith Enterprises Ltd.

POWER VENTED WATER HEATER

INSTALLATION ANDOPERATING INSTRUCTIONS

Read these instructions thoroughly before starting

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TABLE OF CONTENTS

I) INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . 3User Responsibilities 3

II) SAFETY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4For Installations in Canada: 4For Installations in the United States: 4Safety Warning (Flammable Vapours) 4Safety Warning (Scalding) 4Safety Warning (Carbon Monoxide) 4Relief Valve Requirements (T&P) 5Flooding/Freezing 5

III) INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Unpacking the Water Heater 5Location Requirements 5In Earthquake ZonesCloset Installation & Floor Surfaces

Clearances and Accessibility 6Gas Supply 6Gas Supply PressureGas line purgingGas Leak TestingGas Operating Pressures

Air Requirements 8Confined Space Air Requirements for CanadianInstallations 8Confined Space Air Requirements for U.S.Installations 9Exhaust Venting 10Important Notes and WarningsVenting terminations and sizingVenting instructionsVent pipe connection to blower

Water Supply 15Piping InstallationFilling the Water HeaterClosed System/Thermal Expansion

Temperature and Pressure (T&P) Relief Valve 16The Temperature and Pressure Relief Valve:The Discharge Line/Driptube:

Electrical Supply 17Flammable Vapour Sensor 18Resettable Lockout 19Water Heater Operation 19Installation Checklist 20

IV) OPERATING INSTRUCTIONS . . . . . . . . . . . . . . . 21Temperature Regulation 21Mixing Valves 21Lighting Instructions (Robertshaw) 22Gas Control/ThermostatPutting the Heater into ServiceTemperature AdjustmentHeater ShutdownSystem Error Codes

Lighting Instructions (White-Rodgers) 24Gas Control/ThermostatPutting the Heater into ServiceTemperature AdjustmentHeater ShutdownSystem Error CodesIntelli-VentTM System Error Codes

V) OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Burner Flames 28Operational Conditions 28CondensationWater Heater SoundsSmoke/OdourAnode Rod/Water Odour

VI) MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . 28Draining and Flushing 28Anode Rod Replacement 29Routine Preventative Maintenance 29Gas Control 29Temperature and Pressure Relief Valve 29Venting System and Blower 30

VII) COMBO HEATING . . . . . . . . . . . . . . . . . . . . . . . . 31System Requirements 31Installation 31

VIII) TROUBLESHOOTING GUIDE . . . . . . . . . . . . . . . 32Robertshaw 2000WDER and White-Rodgers Intelli-VentTM 32

IX) REFERENCE PARTS . . . . . . . . . . . . . . . . . . . . . . 33Reference Parts Listing 33Parts Reference Illustration 34LIMITED WARRANTY. . . . . . . . . . . . . . . . . . . . . . 37

RETAIN THESE INSTRUCTIONS IN A SAFE LOCATION FOR FUTURE REFERENCE

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Your safety and the safety of others is very important.We have provided many important safety messages in this manual and on your appliance.Always read and obey all safety messages.

All safety messages will tell you what the potential hazard is, tell you how to reduce thechance of injury, and tell you what can happen if the instructions are not followed.

This is the safety alert symbol.This symbol alerts you to potential hazards that can kill or hurt you and others.All safety messages will follow the safety alert symbol and either the word“DANGER” or “WARNING”.

DANGER

WARNING

You can be killed or seriously injured if you don’t immediately followinstructions.

You can be killed or seriously injured if you don’t follow instructions.

I) INTRODUCTIONThank you for purchasing a Flammable Vapour IgnitionResistant Power Vented Water Heater. This water heateris designed to reduce the risk of flammable vapour relatedfires by shutting the burner down before flammable vapoursget into the water heater combustion chamber. This isachieved by the means of the flammable vapour sensor.Properly installed and maintained, it will provide years oftrouble free service.This gas-fired water heater has been developed to producepotable hot water for normal residential demands and mayalso be used in combination with space heating applica-tions. Any deviation from these applications could affectyour warranty.

User ResponsibilitiesThis manual has been prepared to acquaint you with theinstallation, operation and maintenance of your gas firedwater heater and provide important safety information inthese areas. It is your responsibility to ensure that yourwater heater is properly installed and cared for.FAILURE TO FOLLOW THE INSTRUCTIONS IN THISMANUAL MAY RESULT IN SERIOUS BODILY INJURYAND/OR PROPERTY DAMAGE. THOROUGHLY READAND UNDERSTAND ALL INSTRUCTIONS BEFORE YOUATTEMPT TO INSTALL, OPERATE OR MAINTAIN THISHEATER.Installation and service requires trade knowledge in theareas of plumbing, electricity, venting, air supply and gassupply. If you lack these skills or have difficulty understand-ing these instructions, you should not proceed. Enlist thehelp of a qualified service technician to install this waterheater.

Examples of qualified service technicians include thosetrained in the plumbing and heating industry, local gas utili-ty personnel or an authorized service person.

Service to the Power Vent System should only be per-formed by a qualified service technician.

The manufacturer and seller of this water heater will notassume any liability for any property damage, personalinjury or death resulting from improper sizing, installation orfailure to comply with these instructions.

The warranty on this water heater is in effect only when thewater heater is installed and operated in accordance withthese instructions. A data plate identifying your water heatercan be found above the gas control/thermostat. When refer-ring to your water heater, always have the information listedon the data plate readily available.

Protect your warranty: Regularly service your waterheater as directed in the "Maintenance" section of this man-ual.Retain your original receipt as proof of purchase.

Do not discard this manual. You or future users of thiswater heater will need it for reference.

II) SAFETYThis water heater is design-certified by CSA International asa Category III, non-direct vented water heater that takes itscombustion air either from the installation area or from airducted to the unit from the outside.

In addition to the installation instructions found in this man-ual, the water heater must be installed in accordance withall local and provincial or state codes or, in the absence ofsuch, with the latest editions of the following specifications.

For Installations in Canada:"Natural Gas and Propane Installation Code" CAN/CSA-B149.1 and "Canadian Electrical Code (CAN/CSAC22.1), Part I" available from:

Canadian Standards Association,5060 Spectrum Way,Mississauga, Ontario, CanadaL4W 5N6

For Installations in the United States:"National Fuel Gas Code" ANSI Z223.1 (NFPA 54) and"National Electrical Code" (NFPA 70)" available from:American National Standards Institute,25 West 43rd Street,New York, NY 10036Massachusetts code requires this water heater to beinstalled in accordance with Massachusetts Plumbing andFuel Gas Code 248 CMR Section 2.00 and 5.00.

Check your phone listings for the local authorities havingjurisdiction over your installation.

Safety Warning (Flammable Vapours)

There is a risk of property damage, personal injury or deathfrom the by-products of combustion (e.g., flue gases), inusing fuel-burning appliances such as water heaters. Areasthat may not be suitable for water heater installation includethose where flammable liquids, gasoline, solvents, adhe-sives etc. are stored, or where engine-driven equipment orvehicles are stored, operated or repaired. These, and simi-

lar products, should not be stored or used near the waterheater or air intake. Due to the nature of air movement,flammable vapours can be carried some distance from thepoint of storage. The gas-fired water heater igniter or burn-er flame can ignite these vapours causing a flashback, fireor explosion, which may result in severe property damage,serious personal injury or death. If flammable liquids orvapours have spilled or leaked in the area of the waterheater, leave the area immediately and call the fire depart-ment from a neighbor's home. Do not attempt to clean thespill until all ignition sources have been extinguished.

Safety Warning (Scalding)

Hot water produced by this appliance can cause severeburns due to scalding. The hazard is increased for youngchildren, the aged or the disabled when water temperaturesexceed 52°C (125°F). Use tempering valves, also known asmixing valves, in the hot-water system to reduce the risk ofscalding at point-of-use such as lavatories, sinks andbathing facilities (see Figure 17). Such precautions must befollowed when this heater is operated in combination withdishwashing or space heating applications.

Safety Warning (Carbon Monoxide)

As with all fuel burning equipment, this heater requires anadequate supply of air for combustion and ventilation. Aninsufficient air supply can result in poor combustion or there-circulation of the flue gases. Such a condition can causesoot build-up and present a fire hazard. Flow reversal of fluegases can cause an increase of carbon monoxide inside ofthe dwelling that could result in serious bodily harm or deathfrom asphyxiation.

MAKE SURE THE FLOW OF COMBUSTION AND VENTI-LATION AIR IS NOT RESTRICTED.

WARNING

Flammable VapoursFLAMMABLES

FIRE AND EXPLOSION HAZARDCan result in serious injury or death

Do not store or use gasoline or other flammable vapours and liquidsin the vicinity of this or any other appliance. Storage of or use of gasolineor other flammable vapours or liquids in the vicinity of this or any otherappliance can result in serious injury or death.

DANGER

DANGERCarbon Monoxide Warning

• Follow all vent system requirements bythe local authorities having jurisdictionover your installation.

• Failure to do so can result in death, explo-sion or carbon monoxide poisoning.

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Relief Valve Requirements (T&P)All water heaters must be fitted with a proper temperatureand pressure relief valve. These valves must be certified asmeeting the requirements of the "Standard For ReliefValves For Hot Water Supply Systems, ANSIZ21.22/CSA 4.4".

Flooding/FreezingIf this water heater has been exposed to flooding, freezing,fire or any unusual condition, do not put it into operation untilit has been inspected and approved by a qualified servicetechnician. THESE CONDITIONS CAN RESULT INUNSEEN INTERNAL DAMAGE and are not subject to war-ranty coverage.

III) INSTALLATIONUnpacking the Water Heater

Important: Do not remove any permanent instructions,labels, or the data label from outside of the water heater oron the inside of panels.

• Remove exterior packaging and place installation com-ponents aside.

• Inspect all parts for damage prior to installation andstart-up.

• Completely read all instructions before attempting toassemble and install this product.

If you observe damage to the water heater or any of its com-ponents, DO NOT ASSEMBLE OR INSTALL IT OR MAKEANY ATTEMPT TO FIX THE DAMAGED PART(S). Contactthe place of purchase for further instructions.• After installation, dispose of packaging material in the

proper manner.

Location RequirementsThe water heater must be installed indoors in an area notsubject to freezing temperatures and in a vertical positionon a level surface. Water heaters located in unconditionedspaces (e.g., attics, basements etc.) may require insulationof the water piping, drain piping and venting to protectagainst condensation. The power vented series of waterheaters are designed to vent the products of combustionhorizontally through the wall or vertically through the roof.The blower expels the products of combustion by means ofplastic piping to the outdoors without the need for a con-ventional chimney.Select a location as centralized within the piping system aspossible. The heater should be located in an area whereleakage of the tank or connections will not result in damage

IMPORTANT:This water heater must be installed strictly in accordancewith the instructions enclosed, and local electrical, fueland building codes. It is possible that plumbing connec-tions to the water heater, or the water heater itself, maydevelop leaks. IT IS THEREFORE IMPERATIVE that thewater heater be installed so that any leakage of the tankor related water piping is directed to an adequate drain insuch a manner that it cannot damage the building, furni-ture, floor covering, adjacent areas, lower floors of thestructure or other property subject to water damage. Thisis particularly important if the water heater is installed in amulti-story building, on finished flooring or carpeted sur-faces. GSW WILL NOT ASSUME ANY LIABILITY fordamage caused by water leaking from the water heater,pressure relief valve, or related fittings. Select a locationas centralized within the piping system as possible. In anylocation selected, it is recommended that a suitable drainpan be installed under the water heater. This pan mustlimit the water level to a MAXIMUM depth of 45mm (1 3/4in.) and have a diameter that is a minimum of 50mm (2 in.)greater than the diameter of the water heater. Suitablepiping shall connect the drain pan to a properly operatingfloor drain. When used with a fuel-fired heater, this drainpan must not restrict combustion air flow.

WARNINGExcessive Weight Hazard

Use two or more people to move and installwater heater. Failure to do so can result inback or other injury.

CAUTIONHydrogen gas can be produced in a hot water systemserved by this heater that has not been used for a longperiod of time (generally two (2) weeks or more).Hydrogen gas is extremely flammable and can ignitewhen exposed to a spark or flame. To reduce the risk ofinjury under these conditions, it is recommended that thehot water faucet be opened for several minutes at thekitchen sink before using any electrical appliance con-nected to the hot water system. Use caution in openingfaucets. If hydrogen is present, there will probably be anunusual sound such as air escaping through the pipe asthe water begins to flow. There should be no smoking oropen flame near the faucet at the time it is open.

45mm MAX(1 3/4 in.)

AT LEAST 50mm (2 in.)GREATER THAN THE DIAMETER

OF THE WATER HEATER.PIPE TO

ADEQUATEDRAINFigure 1 Drain Pan Installation

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to the area adjacent to the water heater or to lower floors ofthe structure (see "IMPORTANT" notice on the previouspage). Before installing this water heater, consideration andplanning must be given to the following details:• Proximity to walls and other objects (see "Clearance

and Accessibility").• Access to gas supply (see "Gas Supply").• Routing and support of the vent piping and termination

(see "Venting").• Position of water supply and placement of water piping

and floor drain (see "Water Supply").

In Earthquake ZonesThe water heater must be braced, anchored, or strapped toavoid moving during an earthquake. Contact local utilitiesfor code requirements in your area.

Closet Installation & Floor SurfacesThe water heater may be installed in a closet with a door offa bedroom or bathroom providing the units are installed andvented per the manufacturer's instructions.Important: If installing over carpeting, the carpeting mustbe protected by a metal or wood panel beneath the waterheater. The protective panel must extend beyond the fullwidth and depth of the water heater by at least 76mm (3 in.)in each direction or if in an alcove or closet installation, theentire floor must be covered by the panel.

Clearances and Accessibility• The minimum clearances between the heater and com-

bustible materials are:Top 200mm (8 in.)Front 100mm (4 in.)Rear and Sides 25mm (1 in.)

Note: These requirements are also listed on the data platelocated on the front of the water heater.• The water heater is certified for installation on a com-

bustible floor.

Figure 2 may be used as a reference guide to locate thespecific clearance locations. A minimum of 600mm (24 in.)of front and top clearance and 100mm (4 in.) on each sideshould be provided for inspection and service.

Gas Supply

Read the data plate to be sure the water heater is madefor the type of gas you will be using in your home. Thisinformation will be found on the data plate located above thegas control valve. If the information does not agree with thetype of gas available, do not install or attempt to start. Callyour dealer.

Note: An odourant is added by the gas supplier to the gasused by this water heater. This odourant may fade over anextended period of time. Do not depend upon this odourantas an indication of leaking gas.

FRONT 600mm(24 in.) MIN.FOR SERVICE

BACKAIR INTAKE *

SENSOR *

SIDES

SIDES

VENT

VENT

TOP TOCEILING

* DO NOT BLOCK AIR INTAKE OR SENSOR ACCESS. ENSURE ADEQUATECLEARANCE FOR AIR SUPPLY

Figure 2 Minimum Clearance Locations

DANGER

Explosion Hazard• Use a CSA approved gas supply line.• Install a gas supply shut-off valve.• Do not connect a natural gas water heater

to a L.P. gas supply.• Do not connect a L.P. gas water heater to

a natural gas supply• Failure to follow these instructions can

result in death, an explosion or carbonmonoxide poisoning.

Figure 3 Gas Piping (typical)

DRIP LEG

MANUALGAS

SHUT-OFF

GASCONTROL/

THERMOSTAT

76mm

(3 in.)

GROUND-JOINT UNION

ALCOVES CLOSETS

This gas piping must be installed in accordance with all localand provincial or state codes or, in the absence of such, thelatest edition of "Natural Gas and Propane InstallationCode" CAN/CSA-B149.1 (Canada), or "National Fuel GasCode" ANSI Z223.1 (NFPA 54) (U.S.A.).

Use properly sized gas piping and to ensure full gas inputand a properly sized gas supply regulator to ensure ade-quate gas supply pressure. The supply piping and regulatormust be large enough to satisfy the requirements of allappliances connected to the gas service and when all appli-ances are operating simultaneously. Undersize piping andinsufficient pressure can restrict the gas flow causing thewater heater to perform poorly. Improperly sized piping maypose a safety hazard.

Note: When installing gas piping, apply sealing compoundsapproved for use with natural and propane gas.1. Install a readily accessible manual shut-off valve in the

gas supply line as recommended by the local utility. Theowner/operator must be shown the location of this valveand be given instructions on how to use it to shut off thegas to the heater.

2. Install a drip leg (if not already incorporated as part ofthe water heater) as shown. The drip leg must be noless than 76mm (3 in.) long for the accumulation of dirt,foreign material, and water droplets.

3. Install a ground joint union, or other approved gas dis-connect, between the gas control/thermostat and themanual shut-off valve. This is to allow easy removal ofthe gas control/thermostat.

4. Turn the gas supply on and check for leaks. Use a chlo-ride-free soap and water solution (bubbles forming indi-cate a leak) or other approved method.

Gas Supply PressureImportant: The gas supply pressure must not exceed themaximum supply pressure as stated on the water heater'sdata plate.

Gas line purgingAir may be present in the gas lines and could prevent theburner from lighting on initial start-up. The gas lines shouldbe purged of air by a qualified service technician after instal-lation of the gas piping system.

Gas Leak TestingImportant: This water heater and its gas connection mustbe leak tested before placing the appliance in operation.• If the code requires the gas lines to be tested at a pres-

sure exceeding 14 in. w.c. (3.5 kPa), the water heaterand its manual shut-off valve must be disconnectedfrom the gas supply piping system and the line capped.

• If the gas lines are to be tested at a pressure less than14 in. w.c. (3.5 kPa), the water heater must be isolatedfrom the gas supply piping system by closing its manu-al shut-off valve.

Gas Operating PressuresThe gas supply pressure and burner manifold pressure islisted on the data plate located on the front of the heaterabove the gas control/thermostat. Ensure the gas supplypressure to the water heater and the burner manifold pres-sure are properly adjusted while all appliances are in oper-ation. Refer to Figure 22 (Robertshaw) or Figure 24 (White-Rodgers) for Gas Control/Thermostat Details.

U.L.and CSA recognized fuel gas and Carbon Monoxide(CO) detectors are recommended in all applications andshould be installed using the manufacturer's instructionsand local codes, rules or regulations.

WARNINGExposure to a higher gas supply pressuremay cause damage to the control, resultingin explosion or fire. Consult your local gassupplier and gas authorities. DO NOT PUTINTO SERVICE IF OVER-PRESSURIZATIONHAS OCCURRED.

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Air RequirementsImportant: Air for combustion and ventilation must notcome from a corrosive atmosphere. Any failure due to cor-rosive elements in the atmosphere is excluded from war-ranty coverage.Installations in or for certain places including, but not limitedto, those listed below may require outdoor air for combus-tion to reduce the risk of chemical exposure:• Beauty shops, Photo processing labs• Buildings with indoor pools• Water heaters installed in laundry, hobby or craft rooms• Water heaters installed near chemical storage areasIn such circumstances, outdoor combustion air may reduce,but will not eliminate the presence of corrosive chemicals inthe air. Combustion air must be free of acid-forming chemi-cals such as sulfur, fluorine and chlorine. These elementsare found in aerosol sprays, detergents, bleaches, cleaningsolvents, air fresheners, paint and varnish removers, refrig-erants and many other commercial and household prod-ucts. When burned, vapours from these products form high-ly corrosive acid compounds. These products should not bestored or used near the water heater or air inlet.The area in which the heater is located is classified as either"an unconfined space" or "a confined space."An unconfined space is defined as a space having a vol-ume not less than 50 cubic feet per 1000 BTU/hour (4.8cubic metres per kilowatt) of combined input rating of allappliances using the space. Adjacent open rooms may beincluded as part of the unconfined space, provided thereare no closeable doors between these rooms. An exam-ple of this is an open basement.A confined space is one smaller than described above.For buildings using tight construction (newer and renovatedstructures), the air supply shall be introduced from the out-doors, regardless of whether the space is confined orunconfined. CHECK LOCAL CODES.

Confined Space Air Requirements forCanadian InstallationsRefer to Figure 4 (a), or (b), and Table 1 for proper sizingand location of combustion air ducts and openings. CHECKLOCAL CODES.a). Two permanent openings shall be provided connecting

the confined space (e.g., closet, small room) with theunconfined space. Each opening shall have a free areaof one square inch per 1,000 BTU/hour input (22cm²/kW) of all appliances in the confined space. The topopening shall be located as close to the ceiling as prac-tical but never lower than the top of the heater. (seeFigure 4 (a)). The bottom opening shall be located nei-ther more than 450mm (18 in.), nor less than 150mm (6in.), above floor level.

Note: Ensure sufficient ventilation air to prevent elevat-ed temperatures in closets and confined spaces.When an exhaust fan is installed in the same room as thewater heater, the supply air openings must be of sufficientcapacity to prevent a backflow of air through the waterheater exhaust venting.

b). When using a single air supply, the duct shall terminatewithin 300mm (12 in.) above and within 600mm (24 in.)horizontally of the burner level of the appliance havingthe largest input. For example: GSW's water heaters'burners are 150mm (6 in.) from the floor, plus 300mm(12 in.) equals 450mm (18 in.) as shown in Figure 4 (b).All exterior vent openings are to be at least 300mm (12in.) above the ground and clear of snow levels.

CONFINEDSPACE

PERMANENTOPENINGS

EQUIPMENT LOCATED IN CONFINED SPACES;ALL AIR FROM INSIDE THE BUILDING.

(a)

UNCONFINEDSPACE

BASEMENT INSTALLATION, EQUIPMENT LOCATEDIN CONFINED SPACES; ALL AIR FROM OUTDOORS

(b) CONFINEDSPACE

GRADE

COMBINATIONCOMBUSTION/VENTILATION

AIR DUCT

300mm(12 in.)(MIN)

450mm (18 in.)600mm (24 in.)

Figure 4 Combustion Air Supply Openings And Ducts(Can.)

BTU / h (kW / hr) cm2 in.2 mm in. mm in.25,000 8 45 7 76 3 100 450,000 15 45 7 76 3 100 475,000 23 70 11 100 4 125 5100,000 30 90 14 100 4 125 5125,000 37 120 18 125 5 150 6150,000 45 140 22 125 5 150 6

Acceptable Round Duct Size Diameter

Combined Input of All Appliances in Confined Space*

Required Free Area A** B***

Table 1 Air Supply Sizing (Can.)

* All appliances refers to, and includes, those appliancesusing the same air source (e.g. water heater, furnace,boiler, clothes dryer etc.).

** Maximum allowable length of ductwork listed in columnA is 6.1 equivalent metres (20 ft.).

*** Maximum allowable length of ductwork listed in columnB is 15.2 equivalent metres (50 ft.).

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Confined Space Air Requirements forU.S. Installations

Refer to Figure 5 (a), (b), (c) or (d) for proper sizing andlocation of combustion air ducts and openings. CHECKLOCAL CODES.

(a) Equipment located in confined spaces; all air frominside the building.Two permanent openings shall be provided connectingthe confined space (e.g., closet, small room) with theunconfined space. Each opening shall have a free areaof one square inch per 1,000 BTU/hour input (22cm²/kW) of all appliances in the confined space, but notless than 100 square inches (645 cm²). The top open-ing shall commence within 300mm (12 in.) of the top ofspace and the bottom opening shall commence within300mm (12 in.) of the bottom of the enclosure.

(b) Basement installation, equipment located in con-fined spaces; all air from outdoors.When supplying air directly from the outdoors, eachopening shall have a minimum free area of one squareinch per 4,000 BTU/hour input (5.5 cm²/kW) of totalinput rating of all appliances in the confined space. Theinlets shall be a minimum of 300mm (12 in.) above thegrade (snow) line. The top opening shall commencewithin 300mm (12 in.) of the top of the confined space.

(c) Equipment located in confined spaces; all air fromoutdoors.When supplying air directly from the outdoors using hor-izontal ducting, each opening shall have a free mini-mum area of one square inch per 2,000 BTU/hour (11cm²/kW) of total input rating of all appliances in the con-fined space.

(d) Equipment located in confined spaces; all air fromoutdoors through ventilated attic.When supplying air directly through vertical ducting,each opening shall have a free minimum area of onesquare inch per 4,000 BTU/hour (5.5 cm²/kW) of totalinput rating of all appliances in the confined space.

Note: Ensure sufficient ventilation air to prevent elevat-ed temperatures in closets and confined spaces.When an exhaust fan is installed in the same room as thewater heater, the supply air openings must be of sufficientcapacity to prevent a backflow of air through the waterheater exhaust venting.

CONFINEDSPACE

PERMANENTOPENINGS

EQUIPMENT LOCATED IN CONFINED SPACES;ALL AIR FROM INSIDE THE BUILDING.

(a)

UNCONFINEDSPACE

CONFINEDSPACE

ATTIC LOUVERS TO OUTDOORS

EQUIPMENT LOCATED IN CONFINED SPACES; ALL AIRFROM OUTDOORS THROUGH VENTILATED ATTIC.

(d)

INLET AIRDUCT

OUTLETAIR

BASEMENT INSTALLATION, EQUIPMENT LOCATEDIN CONFINED SPACES; ALL AIR FROM OUTDOORS

(b)

CONFINEDSPACE

GRADE

300mm(12 in.)

300mm(12 in.)

Figure 5 Combustion Air Supply Openings And Ducts(U.S.A.)

COMBUSTIONAIR DUCT

PERMANENTVENTILATION

AIR.300mm(12 in.)ABOVEGRADE

ORSNOWLINE

EQUIPMENT LOCATED IN CONFINEDSPACES; ALL AIR FROM OUTDOORS.

(c)

CONFINEDSPACE COMBUSTION

300mm (12 in.)

300mm (12 in.)

300mm (12 in.)

OUTDOORSAIR DUCT

VENTILATION

Burn HazardDo not touch vent.Doing so can result in burns.

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Exhaust VentingThis heater is designed to exhaust the products of combus-tion (flue gases) to the outdoors using a sealed piping sys-tem. Table 2 lists the allowable vent materials and sizinginformation. Figure 8 shows the general venting layout whileFigures 9-12 show various end termination details andclearances. Connection of the venting piping to the bloweris shown in Figures 13-15.

Correct installation of the venting system is essential to thesafe and efficient operation of this water heater. Vent pipingmust be installed in accordance with all applicable local andprovincial or state codes. In the absence of such codes, allinstallation shall meet the requirements as stated in the lat-est edition of the "Natural Gas and Propane InstallationCodes" CAN/CSA-B149-1 (Canada) or "National FuelGas Code" ANSI Z223.1 (NFPA 54) (U.S.A.).

Note: The information provided in Figure 6 is intended as aguideline for good vent installation practices only and is notintended to restrict venting options beyond those restric-tions established by the latest edition of the "Natural Gasand Propane Installation Codes" CAN/CSA-B149-1 orany applicable local and provincial codes.

Important Notes and Warnings• This heater is certified to be installed using Schedule 40

PVC or CPVC plastic vent material. In Canada somejurisdictions require that this material is approved toULC S636. ULC S636 mandates that components fromdifferent systems must not be mixed in the same ventruns. Check local codes to determine which materialsare allowed in your area and only use approved materi-al. All venting material and components must be joinedwith the approved primer/cleaner and solvent cement.

• Do not common vent this heater with any other appli-ance.

• During operation the plastic piping will expand as itheats up and contract as it cools down. This is normalfor this type of venting. Rigidly fastening the vent pipingcan cause undue stress that may result in the crackingor fracturing the vent piping material. A fracture of theventing pipe poses a serious safety hazard. To preventstressing of the vent system, all hangers and supportsmust allow the vent piping freedom to move.

• Use long sweep elbows wherever possible. Closely-coupled elbows and short radius elbows can reduce theventing capacity.

• All power vented water heaters generate a certainamount of operational noise. In order to minimize noisetransmission to the support structure, use isolation padsbetween the pipe hangers and the vent pipe.

• Most power vent installations develop some condensa-tion in the vent piping. When using long runs of ventingor when the venting passes through cold or unheatedareas, considerable amounts of condensate from theflue gases can develop. Provision must be made for thecondensate to drain freely from the system or to be col-lected in a condensate trap(s) that can be drained.Damage or fracture of the vent piping may occur if thecondensate is allowed to collect and freeze. Pooling ofcondensate can restrict airflow and can cause nuisancefailures of the system.

• Be aware of any concealed wiring or piping inside thewalls.

• Ensure sufficient ventilation air to prevent elevated tem-peratures in closets and confined spaces.

– 10 –

VENT LENGTH LESS THAN OREQUAL TO 6.1 EQUIVALENT METRES

(20 FT.) USE THIS SCREEN.

VENT LENGTH GREATER THAN 6.1EQUIVALENT METRES (20 FT.) USE

THIS SCREEN.

Figure 7 Rodent Screens

PREFERRED PRACTICE

150mm(6 in.) min.

STREET ELBOW NORMAL ELBOW

BACK TO BACK ELBOWS

Figure 6 Pipe Fittings And Practices

90° LONG SWEEP ELBOW(LESS RESTRICTIVE)

90° SHORT SWEEP ELBOW(MORE RESTRICTIVE)

Venting terminations and sizing• Refer to Figure 8 and Table 2 for vent pipe materials

and sizing. Examples of the vent terminations areshown in Figures 9 and 10. If the installation requires avent riser, suitable drainage must be provided to ensurecondensation does not accumulate. Terminationthrough a roof is shown Figure 11.

• G/JW 40, 50 and 60-gallon heaters are supplied with a50mm (2 in.) termination elbow and (2) plastic "rodentscreens" (see Figure.7). The screen is required to keepforeign objects, rodents and small birds from enteringthe venting system and only one (1) screen is to beinstalled in the termination elbow. These screens havebeen sized to ensure maximum energy efficiency of theventing system based on the "equivalent length" of thevent piping. How to determine the equivalent length is

shown in Figure 8. The appropriate screen is to beinstalled into the end of the termination elbow andsecured with a small amount of silicone sealant. Thiswill allow for easy removal for inspection and cleaning.For installations using 76mm (3 in.) venting, use the76mm (3 in.) termination elbow and screen.

• G/JW5065 high input models are supplied with a 76mm(3 in.) termination elbow that includes a steel meshrodent screen.

– 11 –

Example for calculating equivalent feet.Section “A” . . . . 0.15m . . (0.5 ft.)90° elbow . . . . . 1.83m . . (6.0 ft.)Section B . . . . . 0.31m . . (1.0 ft.)45° elbow . . . . . 0.91m . . (3.0 ft.)Section C . . . . . 0.46m . . (1.5 ft.)45° elbow . . . . . 0.91m . . (3.0 ft.)Section D . . . . . 4.57m . (15.0 ft.)Total Equivalent 9.14m . (30.0 ft.)Based on this example use the (fully open) rodentscreen for vent length greater than 6.1 equivalentmetres (20 equivalent ft.) (see Figure 7).

NOTE: VENT PIPE MUST BE SUPPORTED EVERY 1.2m (4 ft.). TO PREVENT VIBRATION, USE ISOLATIONPADS WHEN ATTACHING STRAPS TO FLOOR JOISTS, WALLS OR CEILINGS.

PVC ADAPTER(SUPPLIED)

STRAP

150mm (6 in.)MIN.

45°ELBOW

90°ELBOWRODENT SCREEN

(INSTALL INTOELBOW)

Figure 8 General Venting Layout

TERMINATIONELBOW

GROUND LEVEL ORMAXIMUM SNOW

LINE*

WATER HEATER MODEL

SUFFIXVENT PIPE

SIZE

PRESSURE SWITCH SETTING

* VENT MATERIAL

(SCHEDULE 40)

MAXIMUM EQUIVALENT VENT LENGTH

MINIMUM EQUIVALENT VENT LENGTH

NVH, PVH

50mm (2 in.) - 0.15 in. w.c. (-0.037 kPa)

PVC**, CPVC 15.2m (50 ft.) + termination elbow

0.76m (2.5 ft.) + one 90° elbow + termination elbow

NVH, PVH

76mm (3 in.) - 0.15 in. w.c. (-0.037 kPa)

PVC**, CPVC 24.4m (80 ft.) + termination elbow

15.2m (50 ft.) + termination elbow

G/JW5065 SNV, SPV

76mm (3 in.) - 0.55 in. w.c. (-.137 kPa)

PVC, CPVC 15.2m (50 ft.) + termination elbow

0.91m (3 ft.) + one 90° elbow + termination elbow

G/JW5065 LNV 76mm (3 in.) - 0.50 in. w.c. (-.124 kPa)

PVC, CPVC 19.8m (65 ft.) + termination elbow

6.9m (20 ft.) + termination elbow

G/JW40, 50, 60

Notes:1. Use long radius elbows where possible. Minimum dis-

tance between 90º elbows should be 150mm (6 in.).2. *Check local codes to determine which materials are

allowed in your area.3. **Pipe assembly adapter must be used with PVC

venting material (see Figures 13, 14 & 15).

Table 2 Allowable Vent Lengths and Materials (Vert. and Horiz.).

Equivalent lengths of straight pipe for various elbows usingSchedule 40 PVC and CPVC.

Size Type Short Sweep/Short Radius

Long Sweep/Long Radius

50mm (2 in.) 90° elbow 2.44m (8 ft.) 1.52m (5 ft.)76mm (3 in.) 90° elbow 2.44m (8 ft.) 1.52m (5 ft.)50mm (2 in.) 45° elbow 0.91m (3 ft.) 0.76m (2.5 ft.)76mm (3 in.) 45° elbow 1.22m (4 ft.) 1.07m (3.5 ft.)

Venting instructions1. Plan the venting layout starting at the vent termination

and work back toward the heater. Take into considera-tion the style and position of the vent termination, thevent pipe routing, elbows and connectors required andthe necessary support hangers.

2. G/JW 40, 50 and 60-gallon heaters may use 50mm (2in.) or 76mm (3 in.) venting depending on "EquivalentVent Length" as described in Table 2. G/JW5065 highinput models require 76mm (3 in.) venting. See also thesection on "Vent pipe connection to blower".

3. Venting should be as direct as possible with the fewestnumber of fittings. Use long radius 45 degree and longradius 90 degree elbows wherever possible.

4. Do not use 90 degree elbows "back to back" and do notuse street elbows. Maintain a minimum 150mm (6 in.)straight section between elbows. Closely coupled andshort radius elbows reduce the venting capacity (seeFigure 6 and the note below it).

5. DO NOT USE AN ELBOW AS A SUPPORT POINT.Elbows are not designed to carry the weight of the vent-ing system.

6. Calculate "Equivalent Vent Length" before starting. Donot exceed the values shown in Table 2. An example ofhow this length is determined is shown in Figure 8. Thevalue from your calculations should also be used todetermine which rodent screen to install into the venttermination elbow.

7. Measure the vent piping and cut to required lengths.Pipes must be cut at right angles and deburred toensure a good smooth fit with sufficient overlap for theglue joints. Correct any interference conditions.

8. Provide support hangers for horizontal vent piping every1.2m (4 ft.) to prevent sagging and stress. Provide aminimum of 3mm (1/8 in.) rise per 1.2m (4 ft.) of ventpiping to ensure adequate drainage. Horizontal ventpiping must not sag to form valleys where condensatemay collect. Vertical venting shall be supported every1.5m (5 ft.). Use appropriate support straps and vibra-tion isolators (foam pads) on straight sections only. Donot use elbows as support points. Allow sufficient clear-ance for expansion and contraction of the venting sys-tem.

9. At the point where the vent pipe exits the building, cut a65mm (2-1/2 in.) hole for 50mm (2 in.) venting or a90mm (3-1/2 in.) hole for 76mm (3 in.) venting.

10. Insert the vent piping through this hole and secure intoposition. Connect the vent pipe to the end terminationelbow as shown in Figures.9-11.

– 12 –

CAUTION:Use of Solvent Cement and Primer

• Use only in well-ventilated areas.• Do not use near flame or open fire.• Use only the Solvent Cement and Primer

appropriate for the venting material beingused.

• Solvent cements for plastic pipe are flam-mable liquids and must be kept away fromall sources of ignition.

SEALANT

SEALANTGROUND LEVELOR MAXIMUMSNOW LINE*

Figure 9 Vent Termination Exterior Installation

RODENT SCREEN(INSTALL INTO

ELBOW)

* WHERE SNOW COVER IS NORMAL DURING WINTER, ENSURESUFFICIENT VENT CLEARANCE TO PREVENT BLOCKAGE OR ICE BUILDUP.

300mm(12 in.)MIN.

ATTACH 90°TERMINATION

ELBOW

150mm (6 in.)

VENT PIPING MAY BESLOPED IN ANYDIRECTION, AS LONGAS A WATER TRAP ISNOT CREATED INTHE VENTING SYS-TEM. THE SLOPESHOULD BE KEPT TOA MINIMUM SO ASNOT TO EXERT ANYUNDUE STRESS ONTHE PIPE.

BRACKET

VENTRISER

SEALANT

SEALANT

ATTACH 90°TERMINATION

ELBOW

GROUND LEVELOR MAXIMUMSNOW LINE*

Figure 10 Installation Of Fabricated Vent Riser.

RODENTSCREEN(INSTALL

INTOELBOW)

VENT PIPING TO BESLOPED (DOWN)TOWARD HEATER TOPREVENT WATERFROM COLLECTING.

EQUIVALENTVENT LENGTH

MEASURED FROMTHIS POSITION

* WHERE SNOW COVER IS NORMAL DURING WINTER, ENSURESUFFICIENT VENT CLEARANCE TO PREVENT BLOCKAGE OR ICE BUILDUP.

300mm(12 in.)MIN.

TERMINATIONMAY BE 90°

ELBOW OR A“T” ELBOW

76mm (3 in.)MIN. LENGTH

ROOFLINE

Figure 11 Vertical Venting

A VENT USED IN A SPECIALVENTING SYSTEM WITHPOSITIVE VENT PRESSUREAND PASSING THROUGH AROOF SHALL EXTEND ATLEAST 450mm (18 in.)ABOVE THE HIGHESTPOINT WHERE IT PASSESTHROUGH THE ROOF SUR-FACE AND ANY OTHEROBSTRUCTION WITHIN AHORIZONTAL DISTANCE OF450mm (18 in.). A VERTICALVENTING SYSTEM MUSTBE SUPPORTED EVERY1.5m (5 ft.).

RODENTSCREEN(INSTALL

INTOELBOW)

450mm(18 in.)

11. Dry fit all vent pipes, elbows, connectors and fittingsbefore joining any parts with solvent cement. PARTSMUST FIT WITHOUT STRESS OR BENDING OF ANYSECTION and each connection must overlap a mini-mum of 13mm (1/2 in.). Do not force fit any of the con-nections. Use only the appropriate solvent cement.

Caution: Solvent cements may produce flammable vapours.Use only in well-ventilated areas and keep away from allsources of ignition.12. For 50mm (2 in.) venting, install the properly sized

rodent screen into the 50mm (2 in.) outlet elbow andsecure with a small quantity of silicone sealant. Outletelbows for 76mm (3 in.) are supplied with a metal rodentscreen already installed.

13. Do not seal the vent piping to the wall until the ventingis properly connected to the blower assembly.

– 13 –

Vent pipe connection to blower1. The plastic vent piping connects into the rubber cou-

pling located on the top of the blower assembly. Thiscoupling includes gear clamps to connect the venting tothe blower. These connections must be properly seatedand tightened to prevent the leakage of flue gases intothe area. See Figures 13, 14 and 15.

2. G/JW 40, 50 and 60-gallon heaters are supplied with a50mm (2 in.) adapter for installations using PVC ventpiping. This adapter must be used when using PVC pip-ing. For installations using 76mm (3 in.) PVC venting,use PVC adapter shown in Figures 13 and 14(c).Securely attach the PVC adapter to the first section ofPVC vent piping using the proper solvent cement beforeinstallation into the blower coupling.

3. G/JW 40, 50 and 60-gallon heaters using CPVC ventpiping may be connected directly into the rubber cou-pling. For heaters using 76mm (3 in.) CPVC piping, theventing may be connected to the blower using theavailable rubber reducer or by using a 76mm to 50mm(3 in. to 2 in.) CPVC reducer before connecting to the50mm (2 in.) rubber coupling.

4. G/JW5065 high input models are supplied with a 76mm(3 in.) rubber coupling and are designed to accept thePVC or CPVC venting piping directly as shown in Figure15.

5. Clean and lightly sand the end of the CPVC plastic ventpiping or PVC adapter that will connect into the rubbercoupling.

6. Loosen the upper clamp on the rubber coupling andinsert the sanded end of the CPVC vent piping or thePVC adapter a full 32mm (1-1/4 in.). Do not use glue orsealant in the rubber coupling. Check that there is nostress on the connection or the vent piping that may becaused by twisting or bending.

* These parts are available from your water heater supplier.

– 14 –

PVC PIPECOUPLING

50mm (2 in.)ADAPTERFOR PVC

76mm (3 in.)ADAPTERFOR PVC

Figure 13 Pipe Assembly Adapters

PIPE(CPVC)

UPPER GEARCLAMP

RUBBERADAPTER

LOWERGEAR CLAMP

CAUTION:• Do Not Overtighten The Top And Bottom

Gear Clamps Of The Rubber Coupling.• Do Not Apply Solvent Cement Or Silicone

To The Rubber Coupling Connection.

(c)

Figure 14 Blower, Fittings and Vent Pipe Options

(a)FOR 40, 50 AND 60-GALLONHEATERS. BLOWER ASS’YWITH ADAPTER FOR 50mm(2 in.) NOMINAL PVC VENTPIPE.

CPVC VENTING DOES NOTREQUIRE ADAPTER.

FOR 40, 50 AND 60-GALLONHEATERS. BLOWER ASS’YWITH ADAPTER FOR 76mm(3 in.) NOMINAL PVC VENTPIPE.

CPVC VENTING DOES NOTREQUIRE ADAPTER.

BLOWEROUTLETFLANGE

BLOWER

VENT PIPE50mm (2 in.)

VENT PIPE76mm (3 in.)

ADAPTER

150mm (6 in.)MIN.

150mm (6 in.)MIN.

ADAPTER

(b)FOR 40, 50 AND 60-GALLONHEATERS. BLOWER ASS’YWITH ADAPTER FOR 76mm(3 in.) NOMINAL PVC VENTPIPE.

CPVC VENTING DOES NOTREQUIRE ADAPTER.

ADAPTER

BLOWER

VENT PIPE76mm (3 in.)

PVCREDUCER

76mm -50mm

(3 in. - 2 in.)

*RUBBERCOUPLING

Figure 15 Blower, Fittings and Vent Pipe Options

HI INPUT MODEL 5065HEATERS. BLOWER ASS’YWITH RUBBER COUPLINGFOR 76mm (3 in.) NOMINALCPVC OR PVC VENT PIPE.

150mm (6 in.)MIN

VENT PIPE76mm (3 in.)

RUBBERCOUPLING

7. Tighten the upper clamp so that the vent piping is firmlysecured in the coupling and is gas tight. Do not overtighten or cause distortion of any of the parts. Ensurethat the bottom of the rubber coupling is firmly seated onthe blower outlet and that the lower gear clamp is alsosecure. Check to ensure that there is no distortion ormovement of the clamped assembly once it is complet-ed.

8. Complete the venting installation by sealing around thetermination assembly where it passes through the out-side wall, inside and out, with silicone or other suitablesealant.

Water SupplyPiping InstallationPiping, fittings, and valves should be installed according tothe installation drawing (Figure 16). A pressure-reducingvalve and/or an expansion tank may be required for installa-tions where the water pressure is high. The pressure-reduc-ing valve should be located on the supply to the entire housein order to maintain equal hot and cold water pressure.Important:• Do not apply heat to the water fittings on the heater as

they may contain nonmetallic parts. If solder connec-tions are used, solder the pipe to an adapter beforeattaching the adapter to the hot and cold water fittings.

• Some models may contain energy saving heat traps toprevent the circulation of hot water within the pipes. Donot remove the inserts within the heat traps.

• Always use a proper grade of joint compound and becertain that all fittings are drawn up tight.

1. Install the water piping and fittings as shown in Figure16. Connect the cold water supply to the fitting (3/4"NPT) marked "COLD" (or "C"). Connect the hot watersupply to the fitting (3/4" NPT) marked "HOT" (or "H").

2. The installation of unions in both the hot and cold watersupply lines is recommended.

3. The manufacturer of this water heater recommendsinstalling a tempering valve in the domestic hot-waterline as shown in Figure 17. These valves reduce thepoint-of-use water temperature by mixing cold and hotwater. Contact a licensed plumber or the local plumbingauthority.

4. If installing the water heater in a closed water system,install an expansion tank in the cold water line as spec-ified under "Closed System/Thermal Expansion".

5. Install a shut-off valve in the cold-water inlet line. Itshould be located close to the water heater and be eas-ily accessible. The owner/operator must be shown thelocation of this valve and be given instructions on howto use it to shut off the water to the heater.

Filling the Water HeaterDo not insert the power cord into the electrical receptacleuntil all the following steps have been completed.1. Make sure the drain valve is closed.2. Open all hot-water faucets served by the system to

allow air to escape from the tank.3. Open the cold-water inlet valve.Note: When filling, avoid water leakage. Do not allow the

insulation of the water heater to get wet as water can reducethe effectiveness of the insulation.4. When an uninterrupted stream of water, without appar-

ent air bubbles, flows from the open hot-water faucets,the tank is full.

5. Close the hot-water faucets and check the system forleaks. Repair as required and retest.

Please note the following:The system should be installed only with piping that is suit-able for potable (drinkable) water such as copper, CPVC,PEX or polybutylene. DO NOT use PVC water piping.DO NOT use any pumps, valves, or fittings that are not com-patible with potable water.DO NOT use valves that may cause excessive restriction towater flow. Use full flow ball or gate valves only.DO NOT use any lead based solder in potable water lines.Use appropriate tin-antimony or other equivalent material.DO NOT tamper with the gas control/thermostat, igniter,flammable vapour sensor or temperature and pressure reliefvalve. Tampering voids all warranties. Only qualified servicetechnicians should service these components.DO NOT use with piping that has been treated with chro-mates, boiler seal, or other chemicals.DO NOT add any chemicals to the system piping which willcontaminate the potable water supply.

– 15 –

COLD WATERINLET

COLD WATERINLET VALVE

PRESSUREREDUCING

VALVEWITH

BYPASS

TEMPERATURE ANDPRESSURE RELIEF VALVE

HOTWATEROUTLET

UNION

DRAIN PAN CONNECT TOPROPERLY OPERATINGFLOOR DRAIN.

DISCHARGE LINE 300mm(12 in.) max (CANADA) OR150mm (6 in.) max (U.S.)ABOVE DRAIN

IN A CLOSED SYSTEM USE EITHER: 1.THERMAL EXPANSION TANKOR

2.PRESSURE RELIEF VALVE.

Figure 16 Water Piping Installation

MASSACHUSETTS: INSTALL AVACUUM RELIEF IN COLD WATERLINE PER SECTION 19MGL 142

NOTE: BLOWERASSEMBLY NOT

SHOWN FORCLARITY.

Closed System/Thermal ExpansionPeriodic discharge of the temperature and pressure reliefvalve may be due to thermal expansion in a closed watersupply system. The water utility supply meter may contain acheck valve, backflow preventer or water pressure-reducingvalve. This will create a closed water system. During theheating cycle of the water heater, the water expands caus-ing pressure inside the water heater to increase. This maycause the temperature and pressure relief valve to dis-charge small quantities of hot water. To prevent this, it isrecommended that a diaphragm-type expansion tank (suit-able for potable water) be installed on the cold water supplyline. The expansion tank must have a minimum capacity of5.6 litres (1.5 US gallons) for every 190 litres (50 US gal-lons) of stored water and be rated at the working pressureof the water heater. Contact the local water supplier orplumbing inspector for information on other methods to con-trol this situation.Important: Do not plug or remove the temperature andpressure relief valve.

Temperature and Pressure (T&P) ReliefValveFor protection against excessive pressures and tempera-tures, a temperature and pressure relief valve must beinstalled in the opening marked "T&P RELIEF VALVE" (seeFigure 18). This valve must be design certified by a nation-ally recognized testing laboratory that maintains periodicinspection of the production of listed equipment or materialsas meeting the requirements of the "Standard For ReliefValves For Hot Water Supply Systems", ANSIZ21.22/CSA 4.4. The function of the temperature and pres-sure relief valve is to discharge water in large quantities inthe event of excessive temperature or pressure developingin the water heater. The valve's relief pressure must notexceed the working pressure of the water heater as statedon the data plate.

Important: Only a new temperature and pressure reliefvalve should be used with your water heater. Do not use anold or existing valve, as it may be damaged or not adequatefor the working pressure of the new water heater. Do notplace any valve between the relief valve and the tank.

The Temperature and Pressure Relief Valve:• Must not be in contact with any electrical part.• Must be connected to an adequate discharge line.• Must not be rated higher than the working pressure

shown on the data plate of the water heater.

The Discharge Line/Driptube:• Must not be smaller than the pipe size of the relief valve

or have any reducing coupling installed in the dischargeline.

• Must not be capped, blocked, plugged or contain anyvalve between the relief valve and the end of the dis-charge line.

• Must terminate a maximum of 300mm (12 in.) (Canada)or 150mm (6 in.) (U.S.A.) above the floor.

• Must be capable of withstanding 121°C (250°F) withoutdistortion.

• Must be installed to allow complete drainage of both thevalve and discharge line.

– 16 –

COLDWATER

INLET

HOTWATEROUTLET

TEMPERINGVALVE (SET

TO 49°C(120°F))

TEMPEREDWATER TOFIXTURE

Figure 17 Tempering Valve Installation

FOLLOW THETEMPERING

VALVE MANU-FACTURER'S

INSTRUCTIONS

T&P VALVEAND DIS-CHARGE

LINE

COLD WATER

Figure 18 Temperature & Pressure Relief ValveInstallation

TEMPERATURE ANDPRESSURE RELIEFVALVE

DISCHARGE LINE 19mm (3/4 in.)MIN. DO NOT CAP OR PLUG.

DRAIN PAN. CONNECT TOPROPERLY OPERATINGFLOOR DRAIN.

WARNING

Explosion Hazard• If the temperature and pressure relief

valve is dripping or leaking, have alicensed plumber repair it.

• Do not plug valve.• Do not remove valve.• Failure to follow these instructions can

result in death or an explosion.

Electrical Supply

Important: The electrical controls used inside the gas con-trol/thermostat of this water heater are polarity sensitive.Ensure the electrical supply is connected correctly in thereceptacle box. Failure to connect correctly will prevent theunit from functioning properly (see Figures 19 & 20). Beforeperforming any electrical service work, label all wires toavoid connection errors. If wiring has to be replaced, useonly TYPE TEW 105°C wire, (except igniter wires). If thereis a problem with igniter wires, replace igniter assembly inits entirety. In locations where a sump pump failure, floodingor exposure to water may be present, a ground fault recep-tacle is recommended.Important: Do not use an extension cord to connect thewater heater to an electrical outlet.• Ensure that the water heater and the outlet are proper-

ly grounded. Failure to properly ground the heater canprevent the unit from operating.

• Ensure that the water heater is installed in accordancewith prevailing provisions of local codes, or, in theabsence of such, the latest edition of "CanadianElectrical Code (CAN/CSA C22.1), Part I" (Canada) or"National Electrical Code" (NFPA 70) (U.S.A.).

Before applying power to the water heater, always makesure:• The voltage and frequency correspond to that specified

on the water heater wiring diagram.• The electrical outlet has the proper overload fuse or

breaker protection.• Fill the tank with water and check all connections for

leaks. Open the nearest hot-water faucet and let it runfor 3 minutes to purge the water lines of air and sedi-ment and to ensure complete filling of the tank. Theelectrical power may then be turned on. Verify properoperation after servicing.

Note: Always reference the wiring diagram for the correctelectrical connections.

– 17 –

WARNINGWhen the unit is plugged in, 120VAC is pres-ent at the electric connections of the gascontrol/thermostat.

WARNINGElectrical Shock Hazard

• Disconnect power beforeservicing.

• Replace all parts and panelsbefore operating.

• Failure to do so can result indeath or electrical shock.

Figure 19 Wiring Diagram - Robertshaw Control

Figure 20 Wiring Diagram - White-Rodgers Control

Flammable Vapour SensorWhen using a gas fired water heater there is a risk of flam-mable vapours entering the combustion chamber, beingignited by the burner flame and causing a flashback. Inorder to detect such flammable vapours before they enterthe combustion chamber, this water heater is equipped witha flammable vapour sensor (FVS). It is a chemical-absorp-tion based sensor that is connected to the gas control/ther-mostat (see Figures 22 & 24). When exposed to flammablevapours it will trigger the control to stop the flow of gas andenter the FVS lockout state. While in the FVS lockout statethe LED on the control will flash the gas lockout code.(Refer to the “System Error Codes” section of this manualfor an explanation of the codes applicable to the controlinstalled on your water heater.) If this error occurs, checkaround the water heater for sources of chemical contamina-tion such as: flammable vapours including gas vapours, sol-vents, paint and thinners as well as sources of water anddetergents. Remove any such sources, check the sur-

– 18 –

Figure 21 Flammable Vapour Sensor (exploded view)

SCREW

MOUNTINGBRACKET

FLAMMABLEVAPOUR SENSOR

(PULL TO REMOVE)

COVER*

* ROTATE LEFT (CCW)TO REMOVE

AIR PRESSURESWITCH

BLOWER

GNDL1 N

IGNITER

FLAMESENSOR

GAS VALVESOLENOID

POLARITY SENSITIVE DO NOT MIS-MATCH WIRING. FAILURE TO CONNECTCORRECTLY WILL PREVENT THE UNITFROM FUNCTIONING PROPERLY.

FLAMMABLEVAPOURSENSOR

CONNECTOR

HIGH LIMITSWITCH

Figure 22 Gas Control/Thermostat Details and Wiring Diagram (Robertshaw)

GAS CONTROLSWITCH (ON)

OUTLET TO MANIFOLDDOOR ASS’Y (UNDER)

3/4” NPT. WRAPWITH TEFLON TAPE

(2 WRAPS MIN.)

GAS VALVESOLENOID

CONNECTOR

FLAMMABLE VAPOURSENSOR 2 PIN

MOLEX CONNECTOR

QUICK CONNECTSFOR POWER SUPPLY

AND IGNITER

TERMINAL BLOCK BLOWERAND JUNCTION BLOCK 8PIN MOLEX CONNECTOR

GAS CONTROL-VIEW OF ELECTRICALCONNECTORS, WITH COVER REMOVED

INLETPRESSURE

PORT

OUTLETPRESSURE

PORT(UNDER)

GAS INLET1/2” NPT

SYSTEMSTATUSCODES

LED INDICATOR140F MAX. DIAL

GROUND CONNECTION

160F MAX. DIAL

MANIFOLDPRESSURE

ADJUSTMENT(REMOVEDIAL FORACCESS)

GAS CONTROL-VIEW FROM GAS INLETWITH TEMPERATURE DIAL REMOVED

rounding area for damage and call a qualified service tech-nician to service the water heater and replace the flamma-ble vapour sensor. If there is a problem with the wiring of theflammable vapour sensor or the flammable vapour interfacethe LED will flash the failure status code.

Resettable LockoutThe gas control/thermostat can be reset by unplugging thepower cord to remove power and then reinserting the plugto restore the power. Robertshaw controls will automaticallyattempt to reset after a 20 minute wait period. White-Rodgers Intelli-Vent™ controls will automatically reset aftera 60 minute wait period. Also see "Troubleshooting Guide".

Water Heater OperationFigure 23 shows the water heater's sequence of operationwhen a call for heat is initiated. The ignition control modulewill attempt to light the burner three times. If the ignition con-trol does not detect ignition it will enter lockout mode andflash the corresponding error code.

– 19 –

CONTROL CHECKS TOENSURE PRESSURE

SWITCH IS OPEN

BLOWER ISENERGIZED

CONTROL CHECKS TOENSURE PRESSURE

SWITCH CLOSESINDICATING BLOWERIS OPERATING AND

THERE ARE NOVENTING BLOCKAGES

(INLET OR OUTLET)

IGNITER ISENERGIZED AND MAIN

VALVE IS OPENED

MAIN BURNER ON ANDTHE FLAME IS

SENSED BY CONTROL

MAIN BURNERCONTINUES TILL THEWATER IN THE TANK

REACHESTHERMOSTAT

SETTING

MAIN BURNER SHUTSOFF. BLOWER

CONTINUES FOR APOST PURGE TIME

CALL FORHEAT

Figure 23 Sequence Of Operation

GAS CONTROLSIDE VIEW

QUICK CONNECTS FORPOWER SUPPLY AND IGNITER

LOCATED ON UNDERSIDE

OUTLETPRESSURE

PORT

MANIFOLD PRESSUREADJUSTMENT (REMOVE

CAP FOR ACCESS)

3/4” NPT. WRAPWITH TEFLON TAPE

(2 WRAPS MIN.)

GROUNDCONNECTION

GAS CONTROLFRONT VIEW GAS OUTLET

TO BURNER

GAS INLET1/2” NPT

TEMPERATUREADJUSTMENT

BUTTONS

TEMPERATUREINDICATORS

IGNITER AND FLAMEPROBE ASSEMBLY

FLAMMABLEVAPOUR SENSOR

COMBUSTIONBLOWER

AIRPRESSURE

SWITCH

HIGHLIMIT

SWITCH

TO POWER SUPPLYDISCONNECT AND

OVERLOADPROTECTION

WHITE

BLACK

CONNECTOR

GREENINTELLI-VENTTM

CONTROLBOTTOM VIEW

Figure 24 Gas Control/Thermostat Details and Wiring Diagram (White-Rodgers)

CONNECTORGREEN

Installation Checklist Check Here

Water Heater Location1. Centrally located with the water piping system.

Located as close to gas piping and vent pipesystem as possible.

2. Located indoors and in a vertical position.Protected from freezing temperatures.

3. Proper clearances from combustible surfacesmaintained and not installed directly on a car-peted floor.

4. Provisions made to protect the area from waterdamage. Drain pan installed and piped to anadequate drain.

5. Installation area free of corrosive elements andflammable material.

6. Sufficient room to service the water heater.Gas Supply and Piping1. Gas supply is the same type as listed on the

water heater data plate.2. Gas line equipped with shut-off valve, union

and drip leg3. Approved pipe joint compound used.4. Adequate pipe size and of approved material.5. Chloride-free soap and water solution or other

approved means used to check all connectionsand fittings for possible gas leaks.

Vent Pipe System1. Vent pipe and fittings of approved material.2. Acceptable size, length and number of elbows

on exhaust vent system.3. Installed in accordance with prevailing provi-

sions of local codes, or in the absence of such,the latest edition of “Natural Gas andPropane Installation Code” CAN/CSA-B149.1 (Canada), or “National Fuel GasCode” ANSI Z223.1 (NFPA 54) (U.S.A.).

4. Horizontal piping slopes at an upward pitch of3mm (1/8 in.) rise per 1.2m (4 ft). away fromthe water heater.

5. Not obstructed in any way.

Check Here

Vent TerminationHorizontal1. 300mm (12 in.) min. above grade/snow level.2. Away from corners, other vents, windows etc.Vertical1. Exhaust vent termination 450mm (18 in.) min.

above roof/snow level.Water System Piping1. Temperature and Pressure relief valve proper-

ly installed with a discharge line run to an opendrain and protected from freezing.

2. All piping properly installed and free of leaks.3. Heater completely filled with water.4. Closed system pressure build-up precautions

installed.Electrical Connections1. Unit connected to a dedicated 120V electrical

supply.2. Proper polarity.3. Water heater properly grounded.4. Installed in accordance with prevailing provi-

sions of local codes, or in the absence of such,the latest edition of “Canadian ElectricalCode (CAN/CSA C22.1), Part I” (Canada) or“National Electrical Code” (NFPA 70)”(U.S.A.).

If the answer to all of the questionsabove is “Yes”, read the Operating

Instructions and proceed with lightingthe heater.

– 20 –

IV) OPERATING INSTRUCTIONS

Temperature RegulationThis water heater’s intended purpose is to heat water. Hotwater is needed for cleaning and sanitizing (bodies, dishes,clothing etc.). Untempered hot water can present a scaldhazard. Depending on the time element and the peopleinvolved (adults, children, elderly, infirm etc.) scalding mayoccur at different temperatures.It is recommended that lower temperatures be used to avoidthe risk of scalding. It is further recommended that the watertemperature be set for the lowest temperature that will sat-isfy your hot-water needs. This will also provide the mostenergy efficient operation of the water heater.Short, repeated heating cycles caused by small water usescan cause temperatures at the point-of-use to exceed thethermostat setting by up to 17°C (30°F). This condition isreferred to as “stacking”. If you experience this type of useyou should consider using lower temperature settings toreduce scald hazards.Valves for reducing the point-of-use temperature by mixingcold and hot water are available.

Mixing ValvesHot water can scald: Water heaters are intended to pro-duce hot water. Water heated to a temperature that will sat-isfy space heating, clothes washing, dish washing, andother sanitizing needs can scald and permanently injure youupon contact. Some people are more likely to be perma-nently injured by hot water than others. These include theelderly, children, the infirm, and physically/mentally handi-capped.If any one using the hot water fits into one of these groupsor if there is a provincial, state or local code requiring a cer-tain temperature water at the hot water faucet, then youmust take special precautions. In addition to using the low-est possible temperature setting that will satisfy your hot-water needs, a means such as a mixing valve, should beused at the hot-water faucets or at the water heater. Mixingvalves are available at plumbing supply or hardware stores.Follow manufacturer’s instructions for installation of thesevalves. Before changing the factory settings on the thermo-stat, read the “Temperature Regulation” section in this man-ual.

– 21 –

CAUTION:Read before proceeding. If you do not

follow these instructions exactly, a fire orexplosion may result, causing propertydamage, personal injury or loss of life.

This appliance is equipped with an ignitiondevice that automatically lights the burner.

Do not try to light manually witha match or flame.

WARNINGNever allow small children to use a hot-waterfaucet, or to draw their own bath water.Never leave a child or impaired person unat-tended in a bathtub or shower. Scald burnscan result.

DANGER

Water temperature over 52°C (125°F) can causesevere burns instantly or death from scalds.Children, disabled and elderly are at highest risk ofbeing scalded.Feel water before bathing or showering.Temperature limiting valves are available.

WARNINGScald burns occur in under one second with71°C (160°F) water, which the thermostat willdeliver if the temperature is set at “VERYHOT”. Lower settings of the temperature willreduce the risk of scald and will reduce yourfuel bill.

WARNINGRisk of scalding

Hot water can produce third degree burnsin 6 seconds at . . . . . . . .60°C (140°F)in 30 seconds at . . . . . . .54°C (130°F)in 5 minutes at . . . . . . . . .49°C (120°F)

Lighting Instructions (Robertshaw)

– 22 –

Gas Control/ThermostatThis heater may be equipped with the Robertshaw2000WDER gas control/thermostat and a hot-surface ignit-er. This control is a combination gas valve, thermostat andignition controller for use on this power vented water heater.The valve contains a micro-controller that supervises theignition sequence and monitors the temperature settingsand operation of the heater. The controller also monitors theflammable vapour safety features of this heater.

This heater is equipped with a hot-surface ignition sys-tem that automatically ignites the burner. Do notattempt to light this heater manually with a match orflame-producing device.

Putting the Heater into Service1. Turn the manual gas shut-off valve for the heater to the

“ON” position.2. Turn the gas control switch to “ON”.3. Follow the Lighting Instructions (Robertshaw) given on

the side of the water heater and also depicted in thismanual. See also “Gas Supply”, “Water HeaterOperation” and “Sequence of Operation”.

Temperature AdjustmentThe temperature dial is adjusted to its lowest tempera-ture position when shipped from factory.• The temperature of the water can be selected by adjust-

ing the temperature dial located on the front of the con-trol (see Figure 22).

• The large arrow position of the thermostat is the pre-ferred starting point.

• Each division on the thermostat dial represents a 3°C(5°F) water temperature change.

Note: To avoid scald injury, set the control to the lowest set-ting that will supply your hot-water needs.

There is a hot-water scald potential if the thermostat is settoo high. In households with children, disabled or the elder-ly, select a lower temperature setting. Tempering valves(mixing valves) for reducing point-of-use water tempera-tures are available and may be required by your localauthority. Consult a licensed plumber or your local plumbingauthority.

Heater Shutdown1. Turn the thermostat dial to the lowest setting.2. If the heater is running let it shut down first.3. Turn off all electrical power to the heater or unplug the

power cord from the receptacle.4. Press the gas control switch located on the top of the

control. It will automatically turn to the “OFF” position.5. Turn the manual gas supply valve to the water heater to

the “OFF” position.

System Error CodesThe micro-controller inside the gas control monitors theflammable vapour safety features, the ignition sequence,temperature settings and overall operation of the heater. Ifany of these parameters does not operate properly the con-troller will shut down the water heater, diagnose the failureand flash an error code. Table 3 lists the System StatusCodes for the Robertshaw control. Refer to Table 3 and tothe “Trouble Shooting Guide” to diagnose the problembefore attempting corrective action. See also “FlammableVapour Sensor” and “Resettable Lockout”.

– 23 –

CAUTION:Read before proceeding. If you do not followthese instructions exactly, a fire or explosionmay result, causing property damage, per-sonal injury or loss of life.

WARNINGRisk of scalding

Hot water can produce third degree burnsin 6 seconds at . . . . . . . .60°C (140°F)in 30 seconds at . . . . . . .54°C (130°F)in 5 minutes at . . . . . . . . .49°C (120°F)

Control Failure or Miswiring.*

Water Heater is in Stand-by Mode.

Water Heater is in Heat Mode.

1 flash 1 flash Ignition Failure.2 flashes 1 flash Flammable Vapour Detected.*

2 flashes 3 flashes Flammable Vapour Sensor Interface Failure or Miswiring.*

3 flashes 1 flash Pressure Switch Fails to Open.

3 flashes 3 flashes Pressure Switch Fails to Close or Hi-Limit Switch is Open.**

4 flashes 1 flash Line/Neutral Polarity Failure.**4 flashes 2 flashes ECO Failure.**

4 flashes 3 flashes Flame is Present at the End of Heat Cycle.**

5 flashes - Vacation Mode.

Pause for 1 second

Pause for 3 seconds &

repeat

Steady ON

Slow Flash

Fast Flash

* System lockout. Call your service provider forassistance.

** System interruption/safety shutdown. Resettablelock out condition.

Table 3 System Status Codes

Lighting Instructions (White-Rodgers)

– 24 –

Gas Control/ThermostatAlternatively, this heater may be equipped with the White-Rodgers Intelli-VentTM gas control/thermostat and a hot-sur-face igniter. This control is a combination gas valve, ther-mostat and ignition controller for use on this power ventedwater heater. The valve contains a microcomputer thatsupervises the ignition sequence and monitors the temper-ature settings and operation of the heater. The computeralso monitors the flammable vapour safety features of thisheater.

This heater is equipped with a White-Rodgers SiliconNitride Igniter system that automatically ignites theburner. Do not attempt to light this heater manually witha match or flame-producing device.

Putting the Heater into Service1. Turn the manual gas shut-off valve for the heater to the

“ON” position.2. Follow the Lighting Instructions (White-Rodgers) given

on the side of the water heater and also depicted in thismanual. See also “Gas Supply”, “Water HeaterOperation” and “Sequence of Operation”.

3. Upon start up all the indicator lights on the front of thecontrol will come on and then turn off. This indicatesthat the control has completed a self-diagnostic test andis ready for operation.

Note: If any of the indicator lights remain on, this indicatesa system fault that needs correcting. See the “System ErrorCodes” and “Troubleshooting Guide (White-Rodgers)” forcorrective action.

Temperature AdjustmentThe control is adjusted to its lowest temperature setting(approximately 21°C (70°F)) when shipped from factory.

The temperature of the water can be selected by using thetemperature adjustment buttons on the front of the gas con-trol (see Figure 25) as follows:1. “Wake up” the temperature indicators by holding down

both the “COOLER” and “HOTTER” temperature adjust-ment buttons at the same time for one second. One ortwo of the temperature indicators will light up. After 30seconds, if no other buttons are pushed, the control willgo back to “Sleep” mode and both buttons will againhave to be pressed to see the water temperature set-ting.

2. Release both of the temperature adjustment buttons.3. The current water temperature setting will be indicated.

See Table 4 for an explanation of the temperature indi-cators.a. To decrease the temperature press and release the

“COOLER” button once. The temperature indicatorswill now display the new temperature setting. Pressand release the “COOLER” button until you havereached the desired setting.

b. To increase the temperature press and release the“HOTTER” button once. The temperature indicatorswill now display the new temperature setting. Pressand release the “HOTTER” button until you havereached the desired setting.

Note: Holding down the button will not continue to lower thesetting. The button must be pressed and released for eachtemperature change desired.Note: To avoid scald injury, set the control to the lowest set-ting that will supply the hot water for your needs. Refer toTable 4 to determine the approximate temperature setting,and the approximate time for scald injury at that tempera-ture.4. When you have completed setting the control wait 30

seconds for the temperature indicators go off and thecontrol to enter “Sleep” mode.

– 25 –

DISPLAYAPPROXIMATE TEMPERATURE

°C (°F)21°C (70°F)(VACATION)43°C (110°F)46°C (115°F)49°C (120°F)52°C (125°F)54°C (130°F)57°C (135°F)60°C (140°F)63°C (145°F)*65°C (150°F)*71°C (160°F)*FLASHING

Table 4 Temperature Settings

TEMPERATUREINDICATORS

TEMPERATUREADJUSTMENT

BUTTONS

Figure 25 Temperature Indicators and Adjustment

CAUTION:Read before proceeding. If you do not followthese instructions exactly, a fire or explosionmay result, causing property damage, per-sonal injury or loss of life.

* These settings are not available on Hi-input models.

Note: All the temperature indicators will be off during normaloperation. If any time you see the indicators on, there maybe a system error and you should consult the“Troubleshooting” section of this document, or contact atrained service professional.

There is a hot-water scald potential if the thermostat is settoo high. In households with children, disabled or the elder-ly, select a lower temperature setting. Valves for reducingpoint-of-use temperature by mixing hot and cold water areavailable. Consult a licensed plumber or the local plumbingauthority.

Heater Shutdown1. Turn off all electrical power to the heater or unplug the

power cord from the receptacle.2. Turn the manual gas supply valve to the water heater to

the “OFF” position.

System Error CodesThe computer inside the gas control monitors the flammablevapour safety features, the ignition sequence, temperaturesettings and overall operation of the heater. If any of theseparameters does not operate properly the computer willshut down the water heater and flash an error code. See the“System Error Codes (White-Rodgers)” and“Troubleshooting Guide (White-Rodgers)” to diagnose theproblem before attempting corrective action. See also“Flammable Vapour Sensor” and “Resettable Lockout”.

– 26 –

WARNINGScald burns occur in under one second with71°C (160°F) water, which this thermostat willdeliver if the temperature is set at “VERYHOT”. Lower settings of the temperature willreduce the risk of scald and will reduce yourfuel bill.

SYMPTOM POSSIBLE CAUSE(S) CORRECTIVE ACTION

An open earth ground circuit tothe ignition system.

1. Check that the earth ground conductor is properly connected at thefuse box or breaker panel and the water heater.

2. Check that the grounding conductors on the water heater are prop-erly connected and secure.

The self diagnostic test detect-ed a wiring error, reversedpolarity or a high resistance toearth ground.

1. Check for proper connection of the line neutral and line hot wires.2. Check that the appliance is securely connected to earth ground.

Error 1

Error 2

Error 3

Error 4

Error 5

Error 6

The pressure switch remainedclosed longer than 5 secondsafter the call for heat began.Blower does not start.

1. The pressure switch wiring is incorrect.2. The pressure switch is defective and must be replaced.

The pressure switch remainedopen longer than 5 secondsafter the combustion blowerwas energized.

1. The pressure switch wiring is incorrect.2. The pressure switch tubing is not connected correctly.3. Obstructions or restrictions in the water heater air intake or exhaust

flue.4. Check the high temperature limit switch.

The maximum number of igni-tion retries or recycles hasbeen reached and the systemis in lockout for an hour. Cyclethe power to the water heateroff and on to reset.

1. Ensure the igniter is positioned correctly.2. Ensure the voltage to the water heater is 115-125 VAC.3. Clear any obstructions or restrictions in the water heater air intake

or exhaust flue.

The self diagnostic test hasdetected an error in the hot-surface igniter circuit.

1. Check that all wiring is correct and secure.2. Disconnect the igniter connector and measure the igniter resistance

with an accurate ohmmeter between pins 1 and 2. Resistanceshould be between 11.5 and 18.8 ohms. If the reading is incorrect,replace the hot-surface igniter.

3. If the above checks are good, replace the control.

Intelli-VentTM System Error Codes

Table 5 Intelli-VentTM System Error Codes.

– 27 –

The self-diagnostic test hasdetected that the water tem-perature sensor is either openor short circuited.

1. Turn the power off for 10-20 seconds then on again to clear thiserror code.

2. If no wiring problems are found the control must be replaced.

The self-diagnostic test founda problem with the FlammableVapour Wiring.

1. Check that all wiring is correct and that there are no open or shortcircuits.

The control detected the pres-ence of flammable vapoursnear the appliance andentered lockout.

1. Check for and remove any sources of flammable vapours.2. Check the resistance of the FV sensor. If the resistance is more

than 100K ohms replace the sensor.3. If the water heater is in operating condition replace the control.

The self-diagnostic test hasdetected one of the tempera-ture adjust buttons stuckclosed.

1. Make sure that there are no objects leaning against the front of thecontrol.

2. Lightly press and release each of the buttons once.3. If the above actions do not clear the error, the control will continue

to regulate water temperature at the last setting, but you will not beable to change settings unless you replace the control.

Error 12

Error 13

Error 14

Error 15

Error 7The self-diagnostic test founda problem with the gas valvedriver circuit.

1. Cycle power to the water heater “OFF” for 10 seconds and thenback “ON”.

2. If the above step did not clear the error, the control must bereplaced.

The self-diagnostic test hasdetected a problem with theinternal microcomputer.

1. Cycle the external power “OFF” for 10 seconds and then back “ON”.2. If the above step does not clear the error, the control must be

replaced.

The self-diagnostic test hasdetected a problem with theinternal circuit.

1. Cycle the external power “OFF” for 10 seconds and then back “ON”.2. If the above step does not clear the error, the control must be

replaced.

Flame signal sensed out ofproper sequence.

1. Insure flame sensor ceramic insulator is not cracked.2. Turn power off for 10-20 seconds, and then on again to clear the

error code.3. Replace the control.

Error 8

Error 9

Error 10

The high temperature thermalcutoff is open.

1. Turn the power off for 10-20 seconds then on again to clear theerror code.

2. Replace the control.Error 11

SYMPTOM POSSIBLE CAUSE(S) CORRECTIVE ACTION

Table 5 (cont’d) Intelli-VentTM System Error Codes.

V) OPERATIONBurner FlamesInspect the burner flames through the viewport and com-pare them to the drawings in Figure 26. A properly operat-ing burner should produce a soft blue flame. Blue tips withlight blue inner cones are satisfactory. The tips of the flamemay have a slight yellow tint. The flame should not be allyellow or have a sharp blue-orange colour. Contaminatedair may cause an orange coloured flame. Contact a qualifiedservice technician if the flame is not satisfactory.

Operational ConditionsCondensationMoisture from the products of combustion condenses on thetank surface and forms drops of water that may fall onto theburner or other hot surfaces. This will produce a "sizzling" or"frying" noise. This condensation is normal and should notbe confused with a leaking tank. Condensation mayincrease or decrease at different times of the year. High effi-cient energy saver water heaters will produce largeramounts of condensation on initial start-up or when a largeamount of hot water is being used. Do not confuse this witha "tank leak". Once the water reaches a temperature of49°C (120°F) and the tank warms up (usually 1-2 hours),the condensation will stop.Important: It is always recommended that a suitable drainpan be installed under the water heater to protect the areafrom water damage resulting from condensation, a leakingtank or piping connections. Refer to "LocationRequirements". Under no circumstances is the manufactur-er to be held responsible for any water damage in connec-tion with this water heater.

Water Heater SoundsDuring the normal operation of the water heater, sounds ornoises may be heard. These noises are common and mayresult from the following:1. Normal expansion and contraction of metal parts during

periods of heat-up and cool-down.2. Condensation causes sizzling and popping within the

burner area and should be considered normal.3. Sediment buildup in the tank bottom will create varying

amounts of noise and may cause premature tank fail-ure. Drain and flush the tank as directed under"Draining and Flushing".

Smoke/OdourThe water heater may give off a small amount of smoke andodour during the initial start-up of the unit. This is due to theburning off of oil from metal parts of a new unit and will dis-appear after a few minutes of operation.

Anode Rod/Water OdourEach water heater contains at least one anode rod, whichwill slowly deplete while protecting the glass-lined tank fromcorrosion and prolonging the life of the water heater. Oncethe anode is depleted, the tank will start to corrode, eventu-ally developing a leak. Certain water conditions will cause areaction between this rod and the water. The most commoncomplaint associated with the anode rod is a "rotten eggsmell" produced from the presence of hydrogen sulfide gasdissolved in the water. Do not remove this rod perma-nently as it will void any warranties, stated or implied. Aspecial anode can be ordered if water odour or discoloura-tion occurs. This rod may reduce, if not eliminate, waterodour problems. The water supply system may requirespecial filtration equipment from water conditioning compa-ny to successfully eliminate all water odour problems.Artificially softened water is exceedingly corrosive becausethe process substitutes sodium ions for magnesium and cal-cium ions. The use of a water softener may decrease the lifeof the water heater tank. The anode rod should be inspect-ed every year. If the rod is more than 50% depleted, theanode rod should be replaced. See “Anode RodReplacement” in the Maintenance section of this manual.

VI) MAINTENANCEDraining and FlushingIt is recommended that the tank be drained and flushedevery 6 months to remove sediment that may build up dur-ing operation. The water heater should be drained if beingshut down during freezing temperatures. To drain the tank,perform the following steps:1. Turn off the gas to the water heater at the manual gas

shut-off valve.2. Turn off the electrical supply to the water heater.3. Close the cold-water inlet valve.4. Open a nearby hot-water faucet.5. Connect a hose to the drain valve and terminate it to an

adequate drain.Note: The drain hose should be rated for at least 93°C(200°F). If the drain hose does not have this rating, open thecold-water inlet valve and a nearby hot-water faucet untilthe water is no longer hot.6. Open the water heater drain valve and allow all the

water to drain from the tank. Flush the tank with wateras needed to remove sediment.

7. Close the drain valve, refill the tank, and restart theheater as directed under "Water Heater Operation".

If the water heater is going to be shut down for an extendedperiod, the drain valve should be left open.Important: Condensation may occur when refilling the tankand should not be confused with a tank leak.

– 28 –

CORRECT FLAMESOFT BLUE

INCORRECTFLAME LAZY

YELLOW

Figure 26 Flame Characteristics

BLUE TIPS

LIGHT BLUE INNERCONES ARE SATIS-

FACTORY

Anode Rod ReplacementTo replace the anode:1. Turn off gas supply to the water heater.2. Shut off the water supply and open a nearby hot-water

faucet to depressurize the water tank.3. Drain approximately 20 litres (5 US gallons) of water

from tank (Refer to "Draining and Flushing" for properprocedures.) Close drain valve.

4. Remove old anode rod.5. Use Teflon® tape or approved pipe sealant on threads

and install new anode rod.6. Turn on water supply and open nearby hot-water faucet

to purge air from water system.7. Restart the water heater as directed under "Operating

Your Water Heater." See the "Parts ReferenceIllustration" for anode rod location.

Routine Preventative MaintenanceImportant: If you lack the necessary skills required to prop-erly perform this visual inspection, you should not proceed,but get help from a qualified service technician.At least annually, a visual inspection should be made of theventing and air supply system, piping systems and mainburner. Check the water heater for the following:• Build up of soot and carbon on the main burner. Check

for a soft blue flame.• Leaking or damaged water and gas piping.• Presence of flammable or corrosive materials in the

installation area.• Presence of combustible materials near the water

heater.• Verify proper operation after servicing this water heater.

Gas ControlThere are no user serviceable parts in this control. The con-trol is supplied with tamper resistant screws. DO NOTattempt to repair or adjust the control. If you experienceproblems, discontinue use and replace the control immedi-ately. Continuing to use a damaged control could result infire and/or explosion.If you wish to verify that the water heater is operating prop-erly:1. Make sure there is power to the water heater.2. Make sure that the gas is turned on to the water heater.3. Initiate a call for heat by either drawing hot water from a

nearby faucet or raising the temperature setting (seesection “Temperature Regulation”).

4. Note any error codes that appear and proceed to the“Troubleshooting” section.

Temperature and Pressure Relief Valve

Manually operate the temperature and pressure relief valveat least once a year to make sure it is working properly (seeFigure 27). To prevent water damage, the valve must beproperly connected to a discharge line that terminates at anadequate drain. Standing clear of the outlet (dischargedwater may be hot), slowly lift and release the lever handleon the temperature and pressure relief valve to allow thevalve to operate freely and return to its closed position. If thevalve fails to completely reset and continues to releasewater, immediately shut off the manual gas valve and thecold-water inlet valve and call a qualified service technician.

– 29 –

WARNING

Explosion Hazard• If the temperature and pressure relief

valve is dripping or leaking, have alicensed plumber repair it.

• Do not plug valve.• Do not remove valve.• Failure to follow these instructions can

result in death or an explosion.

Temperature and PressureRelief Valve

Manual Relief Valve

Discharge line to drainFigure 27 T&P Valve Test

Venting System and Blower

Inspect the venting system periodically (minimum twiceannually) to make certain that the vent passageways, ventterminal and blower assembly are free and unobstructed.Ensure that any condensate is draining freely. Clean as nec-essary.• Inspect the vent piping, elbows and connections for

signs of stress cracking or deterioration. Make certainthe venting is free to move and that all pipe hangers andisolation supports are properly positioned and securelyattached. Replace any broken components and rectifyany installation problems.

• Particles, especially lint, can clog the vent blowerwheel. This can be problematic, especially where con-densation is present, as particles may adhere to theventing surfaces. These conditions can result in nui-sance failures. In areas that have a high level of air-borne particulate (e.g. lint, sawdust, process smoke,laundry areas, etc.) inspection and cleaning may needto be done more frequently. Clean the blower wheel andventing as required to ensure proper performance.

• Inspect the flue collector area for signs of corrosion.This can be an indication of contaminated air, a wetenvironment, poor burner set up, or high levels of con-densation occurring at the flue collector. Determine andcorrect any poor operating conditions.

– 30 –

LIMITSWITCHWIRES

DRAFTDIVERTERAIR PRESSURE

TUBINGMOTOR

VENTILATIONOPENINGS

BLOWERMOTOR

AIR INTAKEOPENING FOR

DRAFT DIVERTER

L I M I TSWITCH

Figure 28 Blower Maintenance

WARNINGKeep the area around the heater clear andunobstructed.

– 31 –

VII) COMBO HEATINGThis section serves as a guide for the installation and use of"Combo" heating systems utilizing a domestic water heaterthat has been specifically approved for such use. It is writ-ten for those knowledgeable in the required trades and pro-fessionals involved in the design and installation of ComboHeating Systems.It is the responsibility of the installer/designer to followall applicable codes to ensure the effectiveness andsafety of the installation.

System RequirementsThe following requirements must be met for the installationof Combo Heating Systems:1. All components used for the distribution of water in the

heating loop must be suitable for potable water. Theseinclude all piping, fittings, solder and fluxes, pumps forcirculation of water, valves, etc.

2. The water heater must not be connected to a hydronicheating system that has been used previously.

3. No boiler treatment chemicals of any kind shall be intro-duced into the system.

4. The Combo System components must be selected andsized to meet and maintain the total calculateddemands for both domestic service hot water and spaceheating requirement. The sizing and installation must beperformed in accordance with good engineering prac-tice such as "ASHRAE Handbooks", HRAI,"Hydronics Institute Manuals", CSA B149.1, NFPA54, ANSI Z223.1, CSA F280, National/ProvincialBuilding Codes, CSA C22.1, ANSI/NFPA 70, CSAB51 and/or codes having jurisdiction.

5. The air handler (fan coil) and/or the circulating pump ina baseboard hydronic loop will require a dedicated120V circuit. This must be provided and identified forthis purpose.

6. All piping between the water heater and the air handleror hydronic baseboard loop must be adequately insulat-ed to reduce heat loss.

7. If the local jurisdiction requires a back-flow preventer inthe cold water line, an expansion tank of adequate sizemust be installed.

8. "Combo" Heating Systems require higher water temper-atures than other applications. When the system isused to supply water for Combo Heating applications, ameans, such as mixing valve, must be installed to tem-per the water in order to reduce scald hazard potential(see Figures 29 & 30).

InstallationThe heating mode may be one of the following options:A. A fan coil/air handler (Figure 29).B. A hydronic baseboard (finned tube) loop/In floor heating

(Figure 30).The following is a list of requirements for the installation ofthe heating loop to the water heater.1. Install shut-off valves and unions so that the water

heater can be isolated from the heating module shouldservicing of the water heater become necessary.

2. Install a drain valve at the lowest point of the heatingloop so that water can be drained from the heating mod-ule without affecting the water heater.

3. If the air handler does not have a venting means at thehighest point of the piping arrangement, install an airbleed at the highest point of the plumbing arrangement.

WATERHEATER

8in TO 12inMAX.

H O TOUTLET

EXPANSION TANK(OPTIONAL)

MIXINGVALVE

COLDINLET

CHECK VALVE(IF USED

REQUIRESEXPANSION

TANK)

COLDSUPPLY

HOSE BIB(OPTIONAL)

FLOWCONTROL

SUPPLYRETURN

CHECKVALVE

EXTERNALCIRCULATOR

AIR HANDLER

HOT WATERTO HOUSEFIXTURE

CH

M

I N T E R N A LCIRCULATOR

DRAIN/PURGEVALVE

Figure 29 Combo Heating - Air Handler

WATERHEATER

8in TO 12inMAX.

H O TOUTLET

EXPANSION TANK(OPTIONAL)

MIXINGVALVE

COLDINLET

CHECK VALVE(IF USED

REQUIRESEXPANSION

TANK)

COLDSUPPLY

HOSE BIB(OPTIONAL)

FLOWCONTROL

SUPPLY

RETURN

CHECKVALVE

EXTERNALCIRCULATOR

HOT WATERTO HOUSEFIXTURE

CH

M

HYDRONICBASEBOARDS(SERIES CON-

NECTEDSHOWN)

Figure 30 Combo Heating - Baseboard

VIII) TROUBLESHOOTING GUIDERobertshaw 2000WDER and White-Rodgers Intelli-VentTM

SYMPTOM POSSIBLE CAUSE(S) CORRECTIVE ACTION

BLOWER WILL NOTSTART.

1. No Power to unit.2. Thermostat setting too low.3. Defective air pressure switch (must be

open at start-up before blower is ener-gized).

4. Defective blower.5. Disconnected or loose wire.6. Control locked out.

1. Plug in power cord, check fuses/supplyvoltage.

2. Increase thermostat temperature set-ting.

3. Replace air pressure switch.4. Replace blower.5. Repair/reconnect wires.6. Reset – determine cause of lockout.

BLOWER RUNSCONTINUOUSLY.

1. Air pressure switch not closing due toinsufficient draft - check for:

a) vent piping blocked,b) piping length too long,c) frozen vent termination,d) clogged/dirty blower.

2. Disconnected, torn or blocked pressuresensing tubing from air pressure switchto blower housing.

3. Air pressure switch not closing due todefective switch.

4. High limit switch open due to excessivevent temperature or defective switch.

1. Determine cause of insufficient draft.Check draft with manometer at pres-sure switch (refer to Table 2 for mini-mum acceptable draft settings).

a) remove blockage,b) reduce vent length/increase vent

size,c) clear termination of snow/ice,d) clean blower wheel.

2. Reconnect or replace pressure sensingtubing.

3. Replace defective pressure switch.4. Determine cause of overheating check

for: overfiring, insufficient air supply,high ambient air temperature (onceactivated high limit must be replaced).

1. 120VAC polarity reversed at 120VACoutlet receptacle.

2. Defective hot-surface igniter.

3. Defective Control.4. Defective Flammable Vapour Sensor.

1. Reverse polarity at 120VAC outletreceptacle.

2. Replace igniter (Check for 120VACacross I1 & I2, Robertshaw only).

3. Replace control.4. Replace Flammable Vapour Sensor.

CONTROL LOCKED OUT.

1. No gas supply.2. Gas control switch in “OFF” position.3. Insufficient gas supply.

4. Incorrect manifold gas pressure.

5. Incorrect gas type.6. Defective igniter/loose or disconnected

wire.7. Improperly positioned, dirty, or defec-

tive flame rod/loose or disconnectedwire.

8. Burner orifice clogged.9. Blocked water heater flue.10.Defective control.11.Defective Flammable Vapour Sensor.

1. Check/turn on gas supply.2. Turn control switch to “ON” position.3. Ensure correct supply pressure for gas

type (Nat Gas 7.0 in. w.c. (1.74 kPa))(Propane 11.0 in. w.c. (2.74 kPa)).

4. Check/adjust for correct manifold gaspressure (NG 3.5 in. w.c.(0.87 kPa)),(Propane 10.0 in. w.c. (2.49 kPa)).

5. Ensure correct gas type for waterheater model.

6. Replace defective igniter/reconnectwiring.

7. Reposition, clean, or replace defectiveflame rod/reconnect wiring.

8. Remove obstruction.9 Remove blockage/clean flue.10.Replace Control.11.Replace Defective Flammable Vapour

Sensor.

CONTROL LOCKED OUT.*SOLID GREEN LED.

1. Internal control fault.2. ECO failure – excessive water temper-

ature.3. Excessive humidity/damp environment.

1. Replace control.2. Replace control.

3. Allow control to dry.

HOT-SURFACE IGNITERNOT GLOWING FOLLOW-ING WARM-UP PERIOD.

– 32 –

IX) REFERENCE PARTSReference Parts ListingReplacement parts may be ordered through your plumber orthe local distributor. When ordering replacement parts,always have the following information ready:1. Model, Serial and Product number2. Type of gas3. Item number4. Parts descriptionSee "Parts Reference Illustration" for a list of availablerepair parts.

1. Vent Termination Elbow with Rodent Screen2. **Vent Pipe3. **Vent Pipe Coupling (if required)4. **Vent Pipe Elbow (long radius)5. Limit Switch6. T&P Valve7. Diptube8. Baffle Assembly9. Driptube10. *Gas Control/Thermostat (Robertshaw)11. Gas Control/Thermostat Cover (Robertshaw)12. Drain Valve13. Outer Gas Door14. Manifold Door Assembly (behind outer door)15. Floor Drain16. **Drain Pan17. Flammable Vapour Sensor (under cover)18. Combo Heating System Return Inlet (Optional)

19. Air Inlet Snorkel20. Combo Heating System Supply Outlet (Optional)21. Power Cord22. Air Switch (inside box)23. Junction Box24. Junction Box Cover25. Air Tubing26. Rubber Coupling27. Gear Clamp28. Draft Diverter29. Hot-Water Outlet Nipple30. Anode (under cap)31. Cold-Water Inlet Nipple32. Flexible Manifold Tube33. Viewport34. Hot-Surface Igniter35. Gas Orifice36. Sheet Metal Burner37. Gas Manifold38. Flame Sensor Rod39. Manifold Door Gasket40. Manifold Door41. Two Piece Grommet With Clip42. *Gas Control/Thermostat (White-Rodgers)* Robertshaw and White-Rodgers systems are not

interchangeable.** Items not supplied with the water heater.

– 33 –

Parts Reference Illustration

– 34 –

17

1614

15

13

12

10 11

429

8

7

6

1 32

26

25

23 24

22

21

20

19

18

54

Front View

32 33 34 35

41 40

36

37

38

39

*Robertshaw Equipped

32 33

38

35

41 40

36

37

34

39

*White-Rodgers Equipped

31

6

27 28

29

30

Rear View

Figure 31 Parts Reference

* Robertshaw and White-Rodgers systems are notinterchangeable.

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LIMITED WARRANTY

RESIDENTIAL STORAGE TANK TYPE WATER HEATER FOR INSTALLATION IN A SINGLE FAMILY DWELLINGA. WHO IS COVERED.

GSW WATER HEATING AND ITS SUPPLIERS, (herein collectively referred to as “Manufacturer”) warrants only to theoriginal consumer purchaser (hereinafter “Owner”) of the water heater, within the boundaries of continental United States,or Canada, or their territories, so long as he or she continuously occupies the single family dwelling in which this waterheater is initially installed for the period specified below. This warranty is not transferable. This warranty is reduced to oneyear if the water heater is used in a commercial, or industrial application, or if the water heater is used to supply more thanone dwelling unit. Consumers must retain point-of-sale proof of purchase to validate warranty entitlement.

B. WHEN IT IS COVERED.The water heater is warranted only when it is installed, operated and maintained in accordance with the printed instruc-tions accompanying the water heater. The water heater shall/must be installed in such a manner that, if the tank or anyconnection thereto should leak, the resulting flow of water will not cause damage to the area in which it is installed. Thewater heater’s temperature and pressure relief valve must be piped to the nearest drain to avoid damage in the event thevalve is actuated. For detailed instructions read the manual accompanying the water heater and review drawings in themanual.

C. WHAT THE MANUFACTURER WILL DO AND THE PERIOD OF COVERAGE.1. The Inner Tank. If the inner tank leaks within the warranty period shown in the table at the top of this page after the

original installation, Manufacturer will furnish a new water heater of Manufacturer’s then prevailing comparable model.If industry standards, regulatory changes, product improvements or product obsolescence prohibits Manufacturer fromfurnishing an identical model replacement water heater under this warranty, the Owner will be furnished with a newwater heater of comparable capacity; however, the Owner will be charged for the additional value of the item(s) whichManufacturer has incorporated in the replacement water heater. A prior authorization number must be obtained fromthe Manufacturer before replacing the water heater. This warranty is limited to one replacement water heater at theoriginal installation site.

2. Component Part. If any component part other than the inner tank proves to Manufacturer’s satisfaction to be defec-tive in material or workmanship within one (1) year, the Manufacturer will furnish the Owner with a replacement for thedefective part(s). This warranty is limited to one replacement component part for each original part.

3. Return of Defective Water Heater and Component Parts. Manufacturer reserves the right to examine the allegeddefect in the water heater or component part(s), and it will be the Owner’s obligation (See paragraph D.5) to return thewater heater and/or component part(s) to the Manufacturer.a. When returning a water heater it must include all component parts and the data plate label.b. When returning component part(s), they must be individually tagged and identified with the water heater’s product

number, model number, serial number, date of purchase and date of installation.c. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THIS

EXPRESS WARRANTY IS, WHERE PERMITTED BY LAW, IN LIEU OF AND EXCLUDES AND REPLACES ALLOTHER CONDITIONS, WARRANTIES, GUARANTEES, REPRESENTATIONS, OBLIGATIONS OR LIABILITIESOF THE MANUFACTURER OF ANY NATURE OR KIND, EXPRESS OR IMPLIED, HOWEVER ARISING(WHETHER BY CONTRACT, CONDUCT, STATEMENT, STATUTE, NEGLIGENCE, PRINCIPLES OF MANUFAC-TURER’S LIABILITY, OPERATION OF LAW OR OTHERWISE) WITH RESPECT TO THE UNIT OR ITS FITNESSFOR A PARTICULAR PURPOSE, MERCHANTABILITY, INSTALLATION, OPERATION, REPAIR OR REPLACE-MENT. THE MANUFACTURER EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES. IN NO EVENTWILL THE MANUFACTURER’S LIABILITIES EXCEED THE COST OF THE DEFECTIVE PART(S) OR UNIT.

D. WHAT THIS WARRANTY DOES NOT COVER.1. The Unit must not be installed where water damage can result from a leak, while provision(s) shall be made for direct-

ing any water escaping from the Unit, to a properly operating drainpipe. As all units of this type may eventually leak,you must protect against any potential water damage. The Manufacturer accepts no responsibility for such damage,nor any incidental or consequential loss, nor damage(s) related thereto, suffered by the Owner of the Unit nor by anythird party.

2. Manufacturer shall not be liable under this warranty and this warranty shall be void and have no effect if the followingevents occur:a. The water heater or any of its component parts have been subject to misuse, alteration, neglect or accident; orb. The water heater has not been installed in accordance with the applicable local plumbing and/or building code(s)

and/or regulations or in their absence, with the latest edition of the Natural Gas and Propane Installation Code,and/or the Canadian Electrical Code; or

c. The water heater is not installed, operated and maintained in accordance with the Manufacturer’s instructions; or

See Rating Label Serial Number prefix forWarranty Code.

Warranty Code: P R S T U V W YWarranty Years: 3 5 6 7 8 9 10 12

– 38 –

d. The water heater or any of its component parts are damaged or fails from operation with an empty or partiallyempty tank (such as, but not limited to elements burned out in a dry tank); or

e. The water heater or any part has been under water; orf. The water heater is exposed to highly corrosive atmospheric conditions. No warranty extends, for example, and

without limitation of the foregoing, to Units exposed to: salts, chemicals, exhausts, pollutants or contaminants; org. The water heater is not continuously supplied with potable water; orh. The water heater replacement is requested for reasons of noise, taste, odor, discoloration and/or rust; ori. The water heater is operated at temperatures exceeding the maximum setting of the thermostat and/or high limit

control provided by the Manufacturer, or at water pressures exceeding the pressure reading stated on the Unit; orj. The water heater is operated without an operating anode; ork. The water heater is supplied or operated with deionized water; orl. The water heater is removed from its original installation location; orm. The water heater is installed outdoors (this water heater is intended only for indoor installation); orn. The water heater is converted, or is attempted to be converted, from one voltage or wattage to another, if an elec-

tric water heater, or from one type gas to another, if a gas water heater; oro. The water heater has not been fired at the factory rated input and fuel for which it was factory built; orp. The water heater or any of its component parts fail due to sediment build-up; orq. The water heater does not have installed a properly operating temperature and pressure relief valve, certified to

ANSI Z21.22/CSA “Requirements for Relief Valves for Hot Water Supply Systems”; orr. The water heater or any of its component parts fail because of fire, floods, lightening, or any other act of God, or

any other contingency beyond the control of the Manufacturer; ors. The water heater is installed in a closed system without adequate provision for thermal expansion.

3. Except when specifically prohibited by the applicable law, the Owner, and not the Manufacturer, shall be liable for andshall pay for all charges for labour or other expenses incurred in the removal, repair or replacement of the waterheater or any component part(s) claimed to be defective or any expense incurred to remedy any defect in the product.Such charges may include, but are not necessarily limited to:a. All freight, shipping, handling and delivery costs of forwarding a new water heater or replacement part(s) to the

Owner.b. All costs necessary or incidental in removing the defective water heater or component part(s) and installing a new

water heater or component part(s).c. Any material required to complete, and/or permits required for, installation of a new water heater or replacement

part(s), andd. All costs necessary or incidental in returning the defective water heater or component part(s) to a location desig-

nated by the Manufacturer.4. The terms of this Limited Warranty cannot be modified by any person, whether or not he/she claims to represent or act

on behalf of the Manufacturer.E. HOW THE ORIGINAL OWNER CAN MAKE A WARRANTY CLAIM.

1. The Owner should submit the warranty claim directly to Manufacturer’s Service Department, at the address or phonenumber listed below, and Manufacturer will arrange for the handling of the claim.

2. Whenever any inquiry or request is made, be sure to include the water heater’s catalogue number, model number,serial number, date of purchase, date of installation, and location of installation.

This warranty and the Manufacturer’s obligations shall be construed and determined in accordance with the laws of both theProvince of Ontario, and of Canada in force therein. This Warranty does not affect specific legal rights of a consumer underapplicable law, except to the extent that such rights may be waived or replaced, and the provisions hereof are deemed to beamended to the extent necessary. The unenforceability of any provision, in whole or in part, of this Certificate shall not affectthe remaining provisions. Any and all repair and/or replacement of part(s) or Unit are the sole and exclusive remedy availableagainst the Manufacturer.

GSW Water Heating599 Hill Street West

Fergus, ON Canada N1M 2X1Should you have any questions please

Email us at techsupport@gsw-wh.com orVisit our websites: www.gsw-wh.com or

www.johnwoodwaterheaters.com orCall our Technical Support line at

1-888-GSW-TECH (479-8324)

GSW Water Heating is a division of A.O.Smith Enterprises Ltd.