Here’s a quick guide to finding the most important bits of information on your Vodafone bill.

If you have any further queries, feel free to give us a call on 0508 888 800 with your account number handy so we can help you out even faster.

First bill? Like many companies, we charge in advance, so if your first bill seems a little higher than you were expecting, don’t worry. It includes a part-month charge from when your account was activated to the end of the first billing cycle, plus your plan charges for the full month ahead.

A few tips on your Vodafone bill

Direct debit / Direct credit If you’d like to set up a direct debit or direct credit, forms are available at vodafone.co.nz/billing/TCL

Online banking If you’d like to set up a new payee, please select ‘_Vodafone (REF:TCL)’ when you set it up.

Credit card / Customer Zone Visit vodafone.co.nz/billing/TCL then go to Pay your bill > Pay online

Manual payment NZ Post – you can pay your bill at any NZ Post shop. Please take your remittance slip with you.

Cheque – make your cheque payable to Vodafone New Zealand Limited and send it back to us in the envelope provided.

Ways to pay

Reading your Vodafone bill

VodafonePower to you

vodafone.co.nz/billing/TCL

Packages Telephone Internet

Your services (Charges summary on the next page)

If you are going to pay your account via internet banking and need to set this up for the first time, please select ‘_Vodafone (REF: TCL)’ from the list of payees.

If you have any queries about your bill, give us a call on 0508 888 800, with your account number handy so we can help you out even faster.

When paying by cheque, please detach and return this payment slip and send it to us along with

your payment. Please make your cheque payable to Vodafone New Zealand Limited and ensure

your account number is included on the back of the cheque.

Please tick here if address details have changed and complete details overleaf

REF: TCL

Last monthPrevious charges $0.00Payments received $0.00

This monthCurrent charges*due 22 Apr 13

$194.60

Total account balance $194.60

* Charges include GST

Mr A SampleABC StreetABC TownAnywhere 1010

Visit vodafone.co.nz/billing/TCL 00000000 11111111 4 Apr 13

Account number00000000

Invoice number11111111

Due date22 Apr 13

Account nameMr A Sample

$194.60

Total account balance $194.60

Account summary

Payment slip

Vodafone New Zealand LimitedPO Box 39092

Wellington Mail CentreLower Hutt 5045

New Zealand

GST reg no: 70-710-455

Contact Us

We’re available 24 hours, 7 days a week

0508 888 800www.vodafone.co.nz

1 of 4

Account informationBill date, your account number and invoice number.

Payment referenceSee ‘Ways to pay’ on the previous page.

Account summaryThis shows payments, any new charges and credit or debit adjustments since your last bill.

Account balanceThis is the amount due to pay as of the date your bill was produced.

Billing addressThis is the billing address we have for you. You can update it at any time in the Customer Zone in My Vodafone.

Charges summaryLast month

Previous charges $0.00

Payments received $0.00

This month

Packages $82.67

Telephone

Charges and credits $0.00

Total charges for 01 111 1111 $66.72Fixed charges $55.82Usage - International $6.10Usage - Mobile/Paging Calls $4.80

Internet

Total charges for 01 111 1111 $45.20Fixed charges $0.00Usage - Traffic $45.20

Current charges - due 22 Apr 13Charges include GST

$194.60

Total account balance $194.60

(Rounding of GST on Current charges $0.01)

Quick Breakdown

Visit vodafone.co.nz/billing/TCL 00000000 111111111 4 Apr 13

Questions?

Tax invoice Statement Credit NoteAccountnumber

Invoicenumber

Invoicedate

Your bill at a glanceThis is a quick breakdown of your bill based on the services you use, including any extra calling or data charges.

Remittance slipIf you’re paying by cheque,simply fill in the amountyou’re paying and return thisslip with your cheque in thesupplied envelope.

How to read your bill

SAMPLE

If you have any questions about your bill or how to pay it, take a look at vodafone.co.nz/billing/TCL or call 0508 888 800.