Upload
kesava
View
218
Download
2
Embed Size (px)
DESCRIPTION
icici travel card
Citation preview
Travel smart with your perfect travel companion! Thank you for choosing the ICICI Bank Travel Card, the mostconvenient and secure way to travel abroad.
Your ICICI Bank Travel card us designed to meet all your needs, allover the world. It has several unbeatable features that cover everyaspect of your trip from round-the-clock medical assistance tocomprehensive travel and accident insurance. All this comes with theunmatched customer service support of ICICI Bank.
Experience convenience and safety with your ICICI Bank Travel Card that comes with unmatchedbenefits:
Accepted at all VISA and MasterCard affiliated ATMsand merchant outlets around the world
Free Replacement Card with Primary Card Free comprehensive travel insurance Round the clock Customer Care services and
International toll-free numbers for 16 majorlocations across the globe
Real-time SMS alerts for every transactions Option to choose from 9 major currencies of the
world MasterCard Travel Card is available in USD currency
only Chip based Travel Cards are available in US dollar,
Euro, Sterling pound, and Swiss Franc mainly 24 hours activation for e-commerce / online
transactions
Now, you don't need to bother with Traveler's Cheques or even cash the next time you head forforeign shores. You can get instant access to your funds anytime, anywhere.
Convenience of Credit and Debit Card:
If you require cash, you may simply visit any VISA or VISA PLUS / MasterCard affiliatedATMs and withdraw cash (in case of Visa enabled Cards, “VISA” or “VISA Plus”, in case ofMaster Card enabled Card, displaying “MasterCard” or “Maestro” logo for effecting cashwithdrawals.)
If you require easy shopping, you can use your ICICI Bank Travel Card for making purchasesat more than 30 million merchant outlets directly using Point-Of-Sale (POS) terminals.
If you require online payment option, you can use your Travel Card for making onlinepayments as well, in a secured way on Verified by Visa and MasterCard SecureCodewebsites. However you are not required to register for VBV PIN /3D Secure PINs.
1
Choice of Nine currencies:
With your ICICI Bank Travel Card,you have an option of 9 majorcurrencies to choose from! Yourcard can be loaded with US Dollar,Euro, Sterling Pound, Swiss Franc,Australian Dollar, Canadian Dollar,Japanese Yen, Arab EmiratesDirham and Singapore dollar. So,no matter wherever you go, be it abusiness trip or a leisure trip, yourTravel Card provides a hassle-freejourney.
Power packed with Unmatched features:
Easy load and activation Easy reload also convenience of remote reload facility Easy refund with partial encashment facility also Best account management features Locked with preferential exchange rate Best security and safety features Best lost card assistance
ICICI Bank Travel Card Welcome Kit:
Your ICICI Bank Travel Card welcome kit consists of below mentionedcollateral Welcome Letter Primary Card ATM and WEB PIN mail for Primary card Replacement Card Travel Card Welcome Booklet (User Manual) Travel Card usage Terms and Conditions
To start with usage of your Travel Card:
Take out your primary card (Pasted on the welcome letter and matchwith card number on the welcome letter) and the ATM PIN for primary
card.
2
ICICI Bank Travel CardsQuick tips for using your ICICI Bank Travel Card better
1- Balance Enquiry and Statement:
You can check the balance on your card as well as view a statement of your past transactions You can access to the link: https://prepaid.icicibank.com/icici/html/customer.html and log into your
account using your 16-digit card number mentioned on the card as User ID and WEB PIN as password provided to you in the user welcome kit.
OR
You can also check your balance on VISA and MasterCard affiliated ATM’s across the globe.
(Not valid for making payments in India, Nepal and Bhutan as per FEMA rules 1999 of Reserve bank of India.)
2- Generation of new PIN (ATM/WEB):
For generation of new ATM / Web PIN you may call our 24-hour CustomerCare or any of the International toll-free numbers. The PIN will be sent toyour e-mail ID registered with us.
3- Activation for e-commerce / online transactions:
For better control and security on the Internet, you need to activate the card before usage.For Internet activation you may follow these easy steps:
Log on to https://prepaid.icicibank.com/icici/html /customer.html Enter your User ID (16-digit card number) and Password (Web PIN). Click on the Tab- ECOM Card details and select the option of ‘Activation for the period of 24
hours’.
Your Travel Card can only be used on Verified -secure websites. Such websites require you toenter CVV2 number (CVV 2 number is the 3-digit number on the reverse of the card).
3
4- Temporary blocking facility:
In case you want to temporarily block the card for safety purpose or incase of not using for certain period, you can do so yourself throughlogging into your travel card account or you can also call up 24X7Customer Care for blocking / unblocking the card.
5- ATM Withdrawal charges:
Currency ATM Usage Fees*Cash withdrawal at foreignATMs
Balance enquiry at ATM
USD card USD 1.50 USD 0.50 EUR Card EUR 1.50 EUR 0.50 GBP card GBP 1.50 GBP 0.50 AUD Card AUD 1.50 AUD 0.50CAD Card CAD 1.50 CAD 0.50CHF Card CHF 1.50 CHF 0.50JPY Card JPY 200.00 JPY 60.00 SGD Card SGD 3.00 SGD 1.00 AED Card AED 6.00 AED 2.00Cross Currency Transaction charges- 3.5% (Mark-up fee)* Service tax- As applicable.
*Some of the ATM acquirers charge additional ATM fee. You are advised to check the same before theusage.
6- ATM daily withdrawal limit:
Withdrawal Limit CurrencyUSD 2000EUR 1500AUD 2000CAD 2000CHF 2000GBP 1000AED 7500JPY 200000SGD 2500
4
7- Benefits of Comprehensive Travel insurance
Insurance benefits enjoyed by the card member is categorised into 7 sections (Max cover):
Insurance benefits MaximumCoverage
Personal Air Accident (OnlyDeath):
INR 10 Lac
Missing Connecting InternationalFlight (during transit):
USD 300
Loss of Travel Documents: USD 500Hijacking (max 7 days): USD 125 per dayDelay in receipt of checkedbaggage:
USD 100
Lost Card Liability ProtectionPlan
INR 50,000
Counterfeit Card LiabilityProtection Plan
INR 1 Lac
Conditions apply. Visit www.icicibank.com for more details. (Note: The customer is automatically enrolled into the policy on the purchase of the card. The claim will beapplicable only if on the incident date, the Travel Card was active and had a positive balance on the same.)
For detailed information, please refer to FAQ section in the booklet provided to you along with theuser welcome kit. You can also visit www.icicibank.com for more information.
In order to make your journey more secured and hassle-free we suggest some Do’s and Don’ts:-
Do ’ s:-
➢ Some of the ATM acquirers charge fees for transaction at their ATM. Please check this before usage.
➢ While withdrawing cash at ATMs please select ‘Credit/Checking’ as an option when the ATM machine promptsfor the type of Card/Account.
➢ Most ATMs have the facility to check the balance and withdrawal option in the local currency other than base currency. Hence there can be cross conversion charges applicable if such options chosen.
➢ SMS alert facility is available only for Indian GSM mobile phone numbers. To receive alerts while abroad, you need to have International roaming facility on your number.
➢ This card is to be treated as Credit Card during usage at various Point-of Sale and ATM machines depending upon the country.
➢ Always check for VISA / VISA PLUS logo or MasterCard logo for your Travel Card. ➢ At ATM terminals, if there is an option for selection of the type of account, please select the
“Credit Card” or “Checking” account whichever is available.
5
Don ’ ts:-
➢ Do not transact with your Travel Card for making purchases via Telephone/mail or in any other “card not present” situation. Do not use your Travel Card for Pre-authorisation / initiating a rental at the time of checking-inat Hotels.
➢ Please do not refresh/close the window while the transaction is in process during online transactions.
➢ Please do not share your ATM PIN, WEB PIN or any otherinformation related to your Travel Card to anyone, also do not write such information anywhere on your card or on any document.
➢ Do not keep your replacement card along with primary card for safety reasons.➢ Do not allow merchant to select Debit option while swiping your Travel Card on a Point-of-
Sale machine. ➢ Please do not use your card on merchant outlets who opt for DCC - (Dynamic currency
conversion) option at the time of settlement of your bills while swiping travel card. Please ask merchant to settle the transaction in the currency loaded on your travel card.
*Terms and Conditions apply. For more details, visit the Travel Card section at www.icicibank.com.Call us at our Customer Care number, +91 22-3366 7777, or write to us [email protected]
6
24-hour Phone Banking service
Country 24 hours phone banking service
From USA 1866 ICICI 4UFrom UK 0 8081 314 151From Singapore 800 ICICI 4UFrom Canada 1866 ICICI 4UFrom Australia 0011-800-0424-2448From Dubai Call on 8000 9114 001From EuropeBelgium 00-800-0424-2448Finland 990-800-0424-2448France 00-800-0424-2448 Germany 00-800-0424-2448 Ireland 00-800-0424-2448 Italy 00-800-0424-2448 Luxembourg 00-800-0424-2448 Netherlands 00-800-0424-2448 Portugal 00-800-0424-2448Spain 00-800-0424-2448
For insurance claims, please contact ICICI Lombard General Insurance on toll free number:1800-209-8888 or 18002666 or you may write at [email protected].
Now pack your bags for an International trip and get ready to fly with ICICI Bank Travel Card.
Bon Voyage!
7