46
Realizing Success 2017–2018 Value-Based Care Report

Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Realizing Success 2017–2018 Value-Based Care Report

Page 2: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

The statements contained in this document are solely those

of the authors and do not necessarily reflect the views or

policies of the Centers for Medicare and Medicaid Services

(CMS). The authors assume responsibility for the accuracy and

completeness of the information contained in this document.

Page 3: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

1

Introduction ................................................................................................................. 3

Our Goal: To Advance the Triple Aim ...................................................................... 5

UnityPoint Accountable Care Value-Based Contracts ........................................... 6

Care Coordination/Population Health ..................................................................... 8

Annual Wellness Visits .............................................................................................10

Falls Prevention and Screening ...............................................................................12

AMGA Adult Immunization Collaborative ............................................................13

2018 Regional Care Delivery Enhancements .......................................................14

Analytics Support .....................................................................................................18

Post-Acute Care Network Development ...............................................................20

Providing Excellent Patient Care at Home ............................................................23

Payment Models/Funds Flow ..................................................................................26

Financial Performance Summary ............................................................................27

Quality Data ..............................................................................................................28

Governance Groups .................................................................................................30

Quality & Clinical Integration Council (QCIC)

Finance & Network Development Council (FNDC)

Board of Managers

Advisory Team

Looking Ahead ..........................................................................................................35

Network Participants ................................................................................................36

Page 4: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

2

Page 5: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

UnityPoint Accountable Care, L.C. (UAC) is pleased to share the 2018 value report with our participants and preferred providers. UnityPoint Accountable Care is a strategic platform to convene key stakeholders to develop innovative and data-driven solutions that can be systematically deployed to deliver exceptional care, experience and financial value for patients and providers. Our work is helping our network providers prosper in an ever-changing healthcare environment.

In the past year, healthcare policy and regulatory activities have resulted in the most sweeping changes in care delivery since the passage of the Affordable Care Act. We remain committed to the journey from volume to value, continuing to take on difficult challenges in meeting the needs of our network and our patients.

This “can do” attitude positioned UAC to be a successful participant in the Next Generation Accountable Care Organization (ACO) Model for performance year 2017, resulting in an overall quality score exceeding 93 percent and shared savings of $11,478,688.

The 2018 story begins with our success in contract performance efforts, which sets the stage for our ongoing focus on “right time, right place, and right care” for our patients.

2019 will generate unique challenges as we navigate through payors’ increased demand for risk-taking contracts, managing high performance through the network, bringing new tools to use across the networks and regions, and charting our path to pre-payment and full risk-sharing arrangements.

Introduction

Dr. Kyle ChristiasonMedical Director UnityPoint Accountable Care, L.C. Leadership Dyad

Sue ThompsonCEO UnityPoint Accountable Care, L.C.

3

Page 6: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Healthcare can be chaotic, unpredictable and challenging. It is constantly changing.

However, our purpose in delivering healthcare does remain constant: our patients.

UnityPoint Accountable Care is a convening platform for all of us to collectively own

the health of the communities in which we serve and live.

Whether it be the hospital, clinic or home health; an independent physician or one

who is employed by a health system; or a specialist or a primary care provider,

UnityPoint Accountable Care empowers all of us to deliver on the Triple Aim: “the

right care, in the right place, at the right time.”

Through engagement, mutual support and accountability, and the use of

data-informed tools, we are striving to become one of the nation’s most clinically

integrated healthcare networks.

– Susan Thompson, CEO, UnityPoint Accountable Care, L.C.

– Kyle Christiason, M.D., Medical Director/UnityPoint Accountable Care, L.C. Leadership Dyad

4

Page 7: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Our Goal: To Advance the Triple AimUnityPoint Accountable Care grew significantly in 2018. Our focus was maintaining our

well-functioning narrow network. We also improved our performance and increased our

appropriate use of Waivers for our Next Generation ACO Model beneficiaries.

In 2018, 32 provider groups and 1,987 providers joined our network, as well as 10 skilled

nursing facilities (SNFs). In our service areas, we increased availability for many specialists

and behavioral health providers. Our success is due to our strong regional partnerships

and dedication to expanding care access options for our members and patients.

Our new tertiary and quaternary care partner, University of Iowa Health Care (UIHC),

allows us to provide a necessary full continuum of specialty care options for our network.

This addition provides improved care coordination, a greater scope of network specialty

services and improved opportunities to monitor quality and control costs.

• Better health care for

individual patients.

• Better value and more

affordable cost of care for all.

• Better health for our communities.

5

Page 8: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

UnityPoint Accountable Care Value-Based ContractsValue-Based Contracts

unitypoint.org/UAC

UnityPoint Health Self-Insured Employee Health Plan

HealthPartners UnityPoint Health Medicare Advantage

CMS Next Generation ACO Model

Aetna ACO

Blue Cross and Blue Shield of Illinois ACO

HealthPartners Total Cost of Care

Wellmark Blue Cross and Blue Shield of Iowa

UnitedHealthcare ACO

Medica Health Plans

Minnesota

MADISON

DUBUQUE

CEDAR RAPIDS

IOWA CITY

QUAD CITIES

WATERLOOFORT DODGE

CENTRAL IOWA

SIOUX CITY

SouthDakota

Nebraska

QUINCY

PEORIA

Iowa

Illinois

Wisconsin

Map_900_UAC VBPA 01/19Effective January 1, 2019

[email protected]

6

Page 9: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

UnityPoint Accountable Care Value-Based Contracts

Adding UIHC, a provider with

approximately 20,000 covered lives

located in a unique geography such as

Iowa City, required us to form a new,

distinct regional structure that also

incorporates the region’s post-acute

care and community agencies. Regional

Organized System of Care (OSC)

oversight promotes performance

consistent with our current Next

Generation ACO Model measurement

processes, communication cadence and

support functions.

In the Dubuque region, we expanded

our relationship with Grand River Medical

Group PC, an independent consortium

of physicians and providers. With this

addition to our network, approximately

6,000 more Medicare beneficiaries will

benefit from care coordination and

additional services provided through our

Next Generation ACO Model participation

agreement.

We also grew our relationship with

Walmart, where our network is a benefit

plan option for employees. The Walmart

UAC network plan is available in 50 stores

across Iowa and Illinois. An additional

three stores will be added in 2019. We

value this partnership with Walmart,

working to provide the best care possible

for their employees and families.

As UnityPoint Health continues to grow,

our provider network will continue to

work with our regions to provide a reliable

and robust provider network. Much of

our growth in 2018 centered around the

new UnityPoint Health relationships in

Grinnell, Keokuk, Marshalltown and Iowa

City, as well as in UAC commercial and

government contracts.

In 2018, UAC and Aetna began

collaborating to offer a member-focused,

doctor-driven health care product in

the marketplace. There are currently

8,600 Aetna patients in our value-based

arrangements. We also partnered with

Medica to offer a narrow network product

on the Iowa Insurance Exchange featuring

UnityPoint Health and our network

providers. Beginning in 2019, UAC will

offer a new value-based agreement

allowing network providers to continue to

serve over 21,000 members in Medica’s

Inspire product.

7

Page 10: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Care Coordination/Population HealthThis past year, the focus of the UnityPoint

Accountable Care clinical care team

was improving the health of the patients

we serve in our various value-based

arrangements. To achieve this goal, we

provided patient and provider education

and provider practice support in key

areas that aligned with our contractual

imperatives. Provider practice support

included the dissemination and adoption

of evidence-based protocols and care

guides that were evaluated and approved

by the Quality and Clinical Integration

Council (QCIC). We aligned closely with

UnityPoint Health providers to maximize

our impact and create focus across

our large network. Important areas of

focus in 2018 included Annual Wellness

Visits (AWVs) for our Medicare patients,

screenings and interventions with patients

at risk for falls, and increasing completion

rates for patient pneumococcal and

influenza vaccinations.

8

Page 11: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

9

Page 12: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Annual Wellness VisitsTo further explore the benefits of AWVs,

data from 2017 was analyzed comparing

those patients who received an AWV

to those who did not. We discovered

that UAC patients who had an AWV

had fewer emergency department (ED)

visits, fewer hospital admissions, fewer

computerized tomography (CT) scans, a

lower per-member per-month cost and a

higher chance of being screened for fall

risk. Despite these benefits, fewer than

25 percent of UAC Next Generation ACO

Model beneficiaries had this focused

time with their provider in 2016.

To respond to this, the UAC clinical team

developed a care Playbook to educate

practices and providers about the

AWV. This Playbook included practical

information on patient care, billing and

deployment. The clinical team also

worked with our marketing team to

create an easy-to-understand infographic

demonstrating the benefits of the AWV

for both the patient and the provider.

This Playbook was made widely available

in our regions. UAC also partnered with

UnityPoint Clinic (UPC) and regional

population health leaders to educate

providers about the quality benefits of

the AWV. UAC physicians helped guide

clinical workflows and standardize the

Health Risk Assessment as part of this

initiative. AWV completion was included

as a metric in our Funds Flow model to

reward providers for focusing on AWVs.

The result of these efforts has been a

drastic improvement in the number of

our patients who received this valuable

benefit. At the mid-point of 2018, 26

percent of patients had already received

an AWV, exceeding the total number of

AWV visits in 2016.

10

Page 13: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Annual Wellness Visit BenefitsPersonalized Prevention Plan of Service (PPPS)

Helps Both• Identify any important gaps in care• Identify need for referral to additional health resources

Helps Medicare Patient

• Focus is on preventative care and overall state of health

• Develop a full preventative care plan in partnership with provider

• Better understand risk factors and treatment options

• Discuss topics - home safety - how to take medications - implementation of

advance directives - strength of family

support system - detect and prevent disease

• Coordinate care across health care providers

002127-1 5/17 CS

Helps Provider/Care Team

• Strengthens the patient-provider relationship and contributes to improved patient experience

• Complements information needed for national National Committee for Quality Assurance and Healthcare E�ectiveness Data and Information Set quality metrics

• Helps with chart maintenance

• Helps improve hierarchical condition categoryscoring accuracy

• Health Risk Assessment (HRA) completed ahead of time helps guide discussion

11

Page 14: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Falls Prevention and ScreeningFalls screening is an important part

of the Annual Wellness Visit as well

as other ambulatory patient visits.

Screening is important because of the

sheer number of patients we care for

that do experience falls, and because

of the significant adverse impact a fall

can have on the health of a patient.

UnityPoint Health has 22,000 annual

patient encounters related to falls for

our over-65 population, and more than

four percent of our Medicare patients

have a severe fall each year.

Falls screening is an important function

of our clinical teams in the ambulatory

setting, and we currently screen about

70 to 80 percent of our population for

risk of falls. However, our UAC clinical

team identified an opportunity to

improve the reliability with which we

apply interventions to those patients

who do screen positive. The clinical

team led a multidisciplinary group of

ACO participants in the development

of an evidence-based protocol to

stratify the risk of the patient based

on the falls risk screening and make

recommendations for the most

appropriate interventions. Interventions

included patient education, physical

therapy referral, home safety evaluation,

pharmacy medication review and

connection to community resources.

UAC medical directors are now leading

work to “hardwire” this protocol into

UnityPoint Health and other network

partner clinic workflows to facilitate

appropriate interventions based on

patient risk.

Page 15: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

AMGA Adult Immunization Collaborative UAC participated in the American

Medical Group Association (AMGA) Adult

Immunization Collaborative from April

2017 to April 2018. This best-practice

learning collaborative focused on

increasing the rate of pneumococcal and

influenza vaccinations and reducing the

clinical burden of vaccine-preventable

illnesses. Initial work through the

collaborative was done at two pilot

clinics in the Quad Cities Region.

Interventions included identifying a

physician champion, evaluating data

for care gaps, and providing focused

patient and provider education. With

these changes, both clinics saw significant

increases in immunizations for influenza

and pneumonia for both the over-65 and

at-risk patient populations.

Lessons learned from this collaborative

are now being disseminated throughout

our network. Additionally, we continued

to reinforce the importance of

immunization by including immunization

metrics in our Funds Flow model for

shared savings disbursement. By focusing

on education and creating incentives

through our financial model, we aligned

efforts to improve the vaccination rates for

our patients.

“Being part of the AMGA Adult Immunization Collaborative was very beneficial to our clinic. All our clinicians and staff were involved; it was truly a group effort, from our patient service representatives to our nurses and physicians. The pilot program provided us with the education and resources necessary to improve our pneumonia vaccination rates, with good tools to track our vaccination rates and create opportunity reports. And educational materials such as posters and buttons helped us educate our patients about why vaccinations are important.”

— Himabindu Alla, MD, UnityPoint Clinic — Family Medicine Moline

13

Page 16: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

2018 Regional Care Delivery Enhancements

Cedar RapidsThe Cedar Rapids regional network initiated cross-continuum work

focusing on multiple chronic disease management. Patients with

multiple chronic diseases have a high clinical burden and higher

utilization of high-cost services. In addition, 29 percent of these

individuals can have a co-morbid behavioral health condition.

Through improved medical management and integrated care

management, Cedar Rapids is working to enhance patient-

centered medical care coordination and communication across

the different settings of care as well as between physicians. This

communication allows for increased shared decision-making

for patients and families with physicians, improved medication

coordination (reconciliation) and management and heightened

care standardization for these patients helping avoid contradictory

advice, medications, etc. The initial disease cohort is individuals

in the Next Generation ACO Model population who have chronic

obstructive pulmonary disease (COPD), heart failure and diabetes.

Central IowaThe Central Iowa region has actively engaged SNF providers in

quality improvement and cost-saving initiatives. The Central Iowa

team works to reduce readmissions, reduce inpatient and SNF

length of stay and improve care and outcomes for our patients.

The region began this collaborative work in 2015 and since then

has seen SNF length of stay reduced by 18.6 percent to an average

length of stay of 19.2 days while maintaining readmission rates.

The Central Iowa team has collaborated on several clinical

initiatives, including blood transfusion best practice, congestive

heart failure and no/low sodium diets, fall prevention and other

areas of interest. They proactively address barriers to timely

discharge and work to prevent readmission to the hospital.

DubuqueDubuque took another step this year to further the Triple Aim

with its SNF partners. To help keep care in place, Dubuque

staff established a wound care outreach program to provide

comprehensive wound care services, enhanced clinical

outcomes, improved patient experience and lower costs for

SNFs and for patients. In collaboration with their Wound and

Hyperbaric Center, nurse practitioners provided weekly rounding,

staff education and specialty wound care at the bedside. The

goal is to improve community health resulting in reduced

readmissions, enhanced care coordination and transitions and

improved patient quality of care.

Fort Dodge The Fort Dodge region focused on implementing COPD best

practices and included their post-acute partners in the work.

Improvement was realized in confirmed COPD diagnosis and

spirometer metrics. The region also engaged internal UnityPoint

Health clinicians in collaboration with SNFs, home health and

public health agency partners to impact their immunization

performance for flu and pneumonia. The region also created

14

Page 17: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

specialized integrated health programming for behavioral health

patients, including placement of behavioral health staff in the ED

and having health and wellness classes at their Community Mental

Health Center. These classes included pre-diabetic education,

smoking cessation, nutrition exercise wellness recovery (NEW-R),

and whole health action management (WHAM).

PeoriaPeoria continued to strengthen their “one team” model focused

on fostering enhanced communication and collaboration

amongst inpatient, clinic and home care population health teams.

Consistent use of hand-off tools among their care teams across

sites of care resulted in improved communication. The region also

focused on improving the experience for patients who required an

SNF stay. The ability to schedule in Epic was implemented in our

preferred SNFs to ensure capture of all patients admitted, focusing

on Next Generation ACO Model and Medicare Penalty diagnoses,

decreased SNF length of stay and increased in-network utilization

of ACO preferred partners for skilled care.

Quad CitiesThe Quad Cities regional team engaged two regional clinics in the

AMGA Foundation Collaborative during 2017-2018 to serve as

improvement catalysts for increasing pneumococcal and influenza

vaccination rates. Both clinics realized gains in vaccination

rates with the most significant improvements seen in rates of

pneumococcal vaccinations for high-risk and at-risk populations.

The clinics improved the pneumococcal vaccine metric associated

for patients 65 and older by one percent. For high risk and at-risk

patients under age 65, the clinics improved the pneumococcal

15

Page 18: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

vaccine metric by twelve percent and the influenza performance

metric by eleven percent. An important key to improvement

was provider and staff education on the most recent guidelines

with standardized workflows designed to capture the patient’s

immunization status at every visit. The Quad Cities teams credited

strong provider support and persistence in communicating the

importance of vaccination for patients and peers alike for the

successful improvements.

QuincyQuincy Medical Group patients were offered transitional care visits

following their hospitalization. During 2018, nurse care managers

conducted over 200 post-discharge home visits with eligible Next

Generation ACO Model patients who approved of the home

visits. Under the Waiver, UAC providers can deliver this innovative

service to eligible patients who do not qualify for traditional home

care services to help remove barriers they may encounter that can

lead to re-hospitalization. During the visits, care managers perform

a thorough social and clinical assessment and partner with the

patient’s primary care provider and social services agencies to

help better meet patient needs. Early review of performance data

shows the promise for better patient outcomes and the ability to

keep patients at home longer.

Sioux CityThe Sioux City region leveraged data and technology to decrease

hospital readmission rates for its patients. Through diligent review,

it was noted that UnityPoint Clinic locations with access to the

patient’s Epic hospital record were experiencing lower readmission

rates than independent clinics who did not have access. The

team looked for ways to replicate data processes partnering with

the independent clinics. The OSC Director worked to connect

nine independent clinics, ensuring their health coaches and care

coordinators had access to EpicCare Link so they could review

the Transitions of Care report. This enabled the care team to learn

about the inpatient stay and to address transition opportunities

that the hospital staff had identified during the inpatient stay

before calling or seeing the patient at their clinic.

WaterlooIn the Waterloo region, the regional analyst designed and

tested a prototype for provider-level performance reports and

beneficiary care gap reports. The new reporting package was used

in a quarterly review to keep network providers informed about

their projected outcomes for 2018. The provider reports show

the individual provider compared to peers using color coding,

green-yellow-red, to easily identify gaps. The “Beneficiary Matrix”

report provides a listing of all beneficiaries for the performance

year, with population health gaps by Funds Flow model metrics

and Next Generation ACO Model metrics (examples: colorectal

cancer screening, Emergency Department utilization, number

of hospitalizations, patient risk, etc.). The matrix can be used

in conjunction with AWVs to address gaps in care and identify

process improvement opportunities within a practice. In 2018,

vaccination metrics were most positively affected by this process.

These tools have strengthened relationships with independent

providers by giving them actionable data and helped promote

conversations around coordinated, proactive approaches to care.

16

Page 19: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

17

Page 20: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Analytics Support The UAC analytics team (Analytics)

supports the ACO in achieving its goals

by using data to uncover opportunities,

monitor performance and build the

necessary reporting infrastructure to

allow the network to drive results. Some

examples of analytics products used

today include:

• Optum™ One

• ACO dashboard

• Opportunity assessments

• Post-Acute Care scorecard (PAC)

• Opportunity Summary Report (OSR)

• Contract-level Funds Flow

• ACO quality measures

• Clinical priority analysis

• Performance simulation and projection

Analytics regularly examines their existing

portfolio for enhancement opportunities.

Recently, Analytics applied feedback

from the regions and network to enhance

the Post-Acute Care scorecard. Analytics

gathered a cross-functional team during

2018 to work on these improvements and

will launch the new product, PAC 2.0, in

early 2019. Users will notice an improved,

streamlined interface, customizable and

presentable dashboards and improved

data availability.

Analytics also looks for opportunities to

add capabilities and solutions that assist

in understanding and positively impacting

contract performance. In 2018, Analytics

created an advanced simulation model

to project contract and shared savings

performance. The updated methodology

generates a probability range of likely

outcomes considering contract terms

and performance drivers. This gives

UAC a clearer picture of likely outcomes,

financial risks and the factors driving

contract performance, as well as savings

opportunities that are not easily seen at

the summary level.

Our sophisticated shared savings modeling used outcome distribution for more than 10,000 scenarios based on various factors affecting performance.

18

Page 21: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

© 2017 UnityPoint Health Proprietary and Confidential

0

10

20

30

40

50

Avg.

LO

S Ca

pped

100

Day

s

Avg. Length of Stay

Region1

0%

5%

10%

Unp

lann

ed R

eadm

issi

on %

Unplanned Readmission Rate

0K

5K

10K

15K

Avg.

Cos

t per

Sta

y

Cost per Stay ($)

0

5

10

15

20

25

SNF

Adm

its

Number of SNF Admits

0

1

2

3

4

5

6

7

Coun

t of D

x Co

des

Top 5 Dx Codes

Regional Overview

Performance YearPY02

Month/Year (Discharge Date)January, 2017 to December, 2017

Skilled Nursing FacilityAll

0

10

20

30

40

50

Avg

CMI o

f Adm

Rug

Avg. CMI of Adm Rug

ACO vs. Non-ACOAll

This dashboard contains FAKE data. Do not distribute this dashboard.

PAC 2.0 mock-up

This dashboard does not use real data. Do not distribute this dashboard.

19

Page 22: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Post-Acute Care Network DevelopmentThe UAC SNFs also continued to grow as UnityPoint Health

expanded into new markets. Our regions required additional

facility options to maintain network adequacy. The number of

SNFs expanded from 85 in 2017 to 93 in 2018, plus six additional

SNFs to be added in 2019, bringing our new total to 99 facilities.

Due to network growth, both Johnston and Lee Counties now

have SNFs that are part of our post-acute care network.

In our SNF partnerships, length of stay (LOS) continued to

improve. We have seen reduced LOS throughout 2018, moving

from an average of 21 days at the end of 2017 to 19 days through

August of 2018. We also focused on hospital readmission rates,

which remained flat at 14 percent between 2017 and August of

2018. These are excellent outcomes that have been achieved by

the continued hard work taking place in each of our regions and

with strong support from the post-acute care subcommittee.

The Doyle AwardIn March 2018, UAC proudly accepted the 2017 Doyle Award from

MCG Health. The award recognized our work for development

of a high-performing post-acute care SNF network that reduced

patient length of stay without any increase in rehospitalization.

20

Page 23: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

21

Page 24: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

22

Page 25: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Providing Excellent Patient Care at HomeA key tenant of UAC is providing the “right care in the right place at the right time.” Patients often prefer to receive their care in their own

house. To meet this need, we have developed new programming to provide safe and robust care at home.

Post-discharge home visit Waiver Implementation of Waivers was another

important area of network focus and

growth in 2018. Utilization of the

post-discharge home visit Waiver was

the highest in Quincy, IL with patients of

Quincy Medical Group. It also gained

traction in Central Iowa and the Quad

Cities, aided by leadership from Chris

Butters, Manager of Post-Acute Services

for UnityPoint Health. Post-discharge

home visit utilization increased in 2018

not only because of our geographic

expansion to additional regions but

also changes from CMS, with the Waiver

specifications changing from two allowed

visits in 30 days to nine allowed visits in 90

days. In addition to Post-discharge home

visit Waiver use, SNF 3-Day Rule Waiver

utilization increased 22 percent across the

network with more than 600 Waivers used

through September 2018. The utilization

of these Waivers helps providers to care

for patients in the most appropriate

setting to best meet the needs of the

patient, often avoiding an unnecessary

hospital admission or readmission.

In all, 293 post-discharge home visits

were completed in 2018. The majority

occurred in the Quincy market (65

percent), with good activity in Central

Iowa (34 percent) and a start in the Quad

Cities (one percent). Most patients were

seen in an acute care setting before the

post-discharge home visit was completed,

and most patients were identified for

a post-discharge home visit after they

returned home. The services most often

provided were medication management

and review of post-discharge instructions;

the patient needs most often identified

during the visits were medication issues

and barriers to transport/mobility.

UAC also conducted a 134-person study

to examine patients with either an ED

visit or inpatient stay who had received

a post-discharge home visit compared

with a control group of patients who had

not. The study found that patients who

received a post-discharge home visit

had fewer rehospitalizations and/or ED

utilizations compared to a control group.

23

Page 26: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

New Hospital to Home ServicesThe UnityPoint Health ambulatory

enterprise introduced a 2018 strategic

priority to improve and expand

population health interventions

through a home-based care program

with a “one-stop” approach. The

overall home-based care program will

incorporate 1) Hospital to Home to

treat patients with selected low-acuity

conditions in their home instead of

an acute care hospital, 2) a home

visit component for patients who are

unable to complete a clinic visit and 3) a

telemonitoring component for patients

who can benefit from early detection

of a change in clinical status. Successful

implementation of this overall program

has the potential to significantly reduce

the total cost of care per beneficiary

and stimulate expansion of capitated

and value-based arrangements with

government and commercial payers.

Use of the new Hospital to Home Waiver

supports care delivery transformation

by developing a home-based care

alternative option to traditional

facility-based hospital-level care. Hospital

to Home is a provider-level care delivery

model. A typical Hospital to Home

episode is three to five days, with a daily

provider visit and twice daily nursing visits.

Additional ancillary licensed staff home

visits are ordered as needed for therapy

or social work services.

Our first Hospital to Home Next

Generation ACO Model patient was

admitted at the end of September 2018

and a total of eleven patients received

Hospital to Home care by the end of the

year. We anticipate our Hospital to Home

program will serve a minimum of ten

Next Generation ACO Model patients per

month in 2019.

UAC initially implemented the initial six

diagnoses recommended by the Johns

Hopkins Hospital to Home model criteria:

COPD, heart failure, pneumonia, urinary

tract infection, cellulitis and dehydration.

The primary diagnosis served thus far is

COPD. At the end of 2018, UAC received

approval from the Ambulatory Care

Transformation Clinical Service Group to

add two additional diagnoses for 2019:

deep vein thrombosis and pulmonary

embolism.

Initial patient experience measurement

in the last quarter of 2018 was positive,

with a healthy response rate and patient

comments that indicate they see high

value in the new service. A recent survey

comment was, “We were so thankful not

to have to negotiate the hospital and

were able to have the problem resolved

at home."

24

Page 27: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

CMS Benefit Enhancement Review Demonstrates our Compliance CommitmentDuring 2017, CMS conducted a

targeted review of the UAC Benefit

Enhancement (BE) deployment and the

utilization of the BEs by our participants

and preferred providers. The BEs under

review included the SNF 3-Day Rule

Waiver, telehealth expansion and the

post-discharge home visit. The routine

CMS monitoring review was conducted

to ensure UAC compliance with our

CMS participation agreement and

to identify areas of non-compliance.

Over the course of the review, UAC

provided extensive documentation

to demonstrate compliance with the

BE requirements outlined in the CMS

participation agreement.

Of the 22 requirements reviewed, UAC

met all requirements, with no findings or

recommendations. Given the complexity

of the BEs and the documentation

required to demonstrate compliance,

the results of this audit were celebrated

as a significant accomplishment for our

team and indicative of our continued

focus on successful deployment of

CMS-sponsored initiatives and our

commitment to compliance. 25

Page 28: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Payment Models/Funds Flow The UAC Funds Flow model is an

incentive-based payment system to

reward providers who achieve high

performance for key quality/utilization

targets. UAC utilizes its Funds Flow model

to drive the network toward an improved

quality of care, better patient experiences

and a reduction in per capita costs. As

our Funds Flow model ends its second

operating year, it has proven to be an

effective tool to distribute shared savings

and incentive funds. Positive benefits from

our model include:

• Increased provider engagement to

help drive performance for many

value-based, risk bearing contracts

(commercial and governmental).

• Increased recognition/understanding

of the UAC value proposition, including

eligibility for the Advanced Alternative

Payment Model (AAPM) and five percent

incentive for Next Generation ACO

Model participant providers. Additionally,

providers now have a greater awareness

of the value of exemption from reporting

in the Merit-based Incentive Payment

System (MIPS).

• More focused assistance to regional

analysts as they prioritize efforts related

to the Funds Flow measures and

opportunities shared in the regional

Opportunity Summary Reports.

• Increased transparency in reporting

provider performance.

• Use of a more effective tool for

calculating how downside risk is shared

across the network.

In 2018, our Funds Flow model

allowed us to begin to leverage a

population-based payment (PBP)

approach for Next Generation ACO

Model providers. After consideration,

UAC requested CMS to withhold three

percent of Next Generation ACO Model

participant revenues attached to the

contract’s aligned lives. Withheld funds

are sent to UAC which first reserves them

to cover any contract losses. If contract

savings are achieved, the withheld

funds are instead distributed to reward

providers for high performance against

key quality and utilization measures within

the defined hospital, physician, SNF and

home care pools.

Continuous improvement processes will

help mature our Funds Flow model by

refining quality and utilization measures

and optimizing risk/reward levels. In

addition, UAC leadership continues to

explore expansion of the Funds Flow to

our other value-based contracts.

$2,500

$3,000

$3,500

$4,000

Bronze (274)

Performance Levels/Number of Providers

AverageSharedSavings

Per Provider

Silver (883) Gold (1,328) Platinum (711)

26

Page 29: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Financial Performance Summary In 2017, UAC achieved more than $15.8

million in shared savings from the Next

Generation ACO Model and United

Healthcare (UHC) value-based contracts

(VBCs). Our total shared savings decreased

in 2017 from 2016 due primarily to the

absence of a Wellmark VBC.

UAC success in the Next Generation ACO

Model was due in part to a reduction of

the average SNF length of stay from 23.9

days in 2016 to 21.9 days in 2017.

UAC quality performance was strong

for our commercial VBCs, where we are

routinely compared against regional

and national benchmarks, and our own

baseline performance, to demonstrate

improvement. UAC success in the

UHC VBC benefitted from a statistically

significant reduction in ED utilization.

We performed particularly well in

preventative care metrics (i.e., breast

cancer screening and pediatric well child

visits) and consistently improved our

target performance.

Looking ahead, in our commercial VBCs,

savings opportunities exist for reducing

potentially avoidable acute admissions

and ED visits. Savings opportunities exist

for the Next Generation ACO Model by

continuing to leverage network home

care services in place of an SNF stay when

clinically feasible.

Contract 2012 2013 2014 2015 2016 2017 Total

Government $304,268 $707,039 $10,527,767 $11,478,688 $23,017,762

Commercial $6,504,815 $6,186,980 $1,177,783 $7,407,781 $18,200,280 $4,321,533 $43,799,171

Total $6,504,815 $6,186,980 $1,482,051 $8,114,819 $28,728,047 $15,800,221 $66,816,933

2017 Value-Based Contract Performance Summary

Commercial UACContracts

Government UACContracts

2012 2013 2014 2015 2016 2017 TOTAL0

10,000,000

20,000,000

30,000,000

40,000,000

50,000,000

60,000,000

70,000,000

80,000,000

27

Page 30: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Measure Number

Measure Name P4P or

P4R*

2017 UAC Next

Generation ACO Model

2016 UAC Next

Generation ACO Model

2017 Mean Performance Rate

(all Next Generation ACO Model organizations)

ACO-1 CAHPS: Getting Timely Care, Appointments and Information P 84.27 85.25 81.29

ACO-2 CAHPS: How Well Your Providers Communicate P 92.46 92.93 93.20

ACO-3 CAHPS: Patients’ Rating of Provider P 91.88 92.61 92.41

ACO-4 CAHPS: Access to Specialists P 84.42 85.34 82.83

ACO-5 CAHPS: Health Promotion and Education P 61.66 59.17 62.51

ACO-6 CAHPS: Shared Decision-Making P 70.75 75.67 74.98

ACO-7 CAHPS: Health Status/Functional Status R 74.19 76.48 73.37

ACO-34 CAHPS: Stewardship of Patient Resources P 22.80 26.11 24.54

Measure Number

Measure Name P4P or

P4R*

2017 UAC Next

Generation ACO Model

2016 UAC Next

Generation ACO Model

2017 Mean Performance Rate

(all Next Generation ACO Model organizations)

ACO-8 Risk Standardized, All Condition Readmission R 14.57 13.92 15.18

ACO-35 Skilled Nursing Facility 30-day All-Cause Readmission Measure (SNFRM)

R 18.42 17.46 18.66

ACO-36 All-Cause Unplanned Admissions for Patients with Diabetes R 37.55 51.63 37.90

ACO-37 All-Cause Unplanned Admissions for Patients with Heart Failure R 78.33 74.46 80.35

ACO-38 All-Cause Unplanned Admissions for Patients with Multiple Chronic Conditions

R 60.82 60.79 62.08

ACO-43 Ambulatory Sensitive Condition Acute Composite (AHRQ Prevention Quality Indicator #91)

R 1.87 N/A 1.73

ACO-44 Use of Imaging Studies for Low Back Pain R 69.06 N/A 68.01%

ACO-12 Medication Reconciliation Post Discharge R 37.42 N/A 63.87%

ACO-13 Falls: Screening for Fall Risk P 91.47 74.05 74.09%

Quality Data Patient/Caregiver Experience

Care Coordination and Patient Safety

28

Page 31: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Measure Number

Measure Name P4P or

P4R*

2017 UAC Next

Generation ACO Model

2016 UAC Next

Generation ACO Model

2017 Mean Performance Rate

(all Next Generation ACO Model organizations)

ACO-14 Influenza Immunization P 80.08 69.85 74.14%

ACO-15 Pneumococcal Vaccination P 85.12 76.86 76.65%

ACO-16 Adult Weight Screening and Follow-up (BMI) P 76.45 90.43 64.16%

ACO-17 Tobacco Use Assessment and Cessation Intervention P 98.51 93.41 90.16%

ACO-18 Depression Screening P 91.49 84.67 59.12%

ACO-19 Colorectal Cancer Screening R 71.37 74.64 69.70%

ACO-20 Mammography Screening R 80.47 72.89 72.55%

Measure Number

Measure Name P4P or

P4R*

2017 UAC Next

Generation ACO Model

2016 UAC Next

Generation ACO Model

2017 Mean Performance Rate

(all Next Generation ACO Model organizations)

ACO-42 Statin Therapy for the Prevention and Treatment of Cardiovascular Disease

R 81.07 85.50 80.94%

ACO-40 Depression Remission at Twelve Months R 0.00 0.00 6.11%

Diabetes C Diabetes Composite (All or Nothing Scoring) P 60.00 57.19 44.91%

ACO-27 Diabetes Mellitus: Hemoglobin A1c Poor Control … R 10.26 11.64 16.60%

ACO-41 Diabetes: Eye Exam R 63.48 62.33 51.17%

ACO-28 Hypertension: Controlling High Blood Pressure P 85.68 80.51 74.19%

ACO-30 IVD: Use of Aspirin or Another Antithrombotic P 95.76 90.2 86.80%

Preventive Health

At-Risk Population

*P4P means Pay for Performance. P4R means Pay for Reporting.

Color Key:

Less than 50th percentile

50th percentile or better

70th percentile or better

90th percentile or better

29

Page 32: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Governance GroupsUnityPoint Accountable Care (UAC) is

a physician-led, physician-governed,

integrated network of primary and

specialty care providers dedicated to

providing better health for communities,

better health care experiences for

individuals, and more affordable care

for all. The Board of Managers and

governance councils are made up of a

majority of physicians, with physician

representatives from each of UAC’s ten

geographic regions.

30

Page 33: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

2019 Quality and Clinical Integration Council (QCIC)

Dr. Leah Johnson, Chair Physician – Family Medicine and CEO/Residency Director, Siouxland Medical Education Foundation [email protected](712) 294-5000Sioux City Region

Dr. Himabindu AllaPhysician—Family Medicine, UnityPoint [email protected](309) 762-9869Quad Cities Region

Dr. Janet AndrewsPhysician – OB/GYN, University of Iowa Health [email protected](319) 353-7486Iowa City Region

Peg Bradke, MA, BSNVice President, Post-Acute Care,UnityPoint Health – St. Luke’s [email protected](319) 369-7269Cedar Rapids Region

Dr. Ron IversonPhysician – Endocrinology and MetabolismDubuque Internal Medicine, P.C. [email protected](563) 557-9111Dubuque Region

Dr. Greg JohnsonPhysician – GeriatricsUnityPoint Clinic and Medical Director of Care Transformation (Peoria) [email protected](309) 672-4908Peoria Region

Dr. Christina Taylor Physician – Internal MedicineThe Iowa [email protected](515) 875-9192Central Iowa Region

Dr. Katelyn ThompsonPhysician – PsychiatryUnityPoint Health Berryhill [email protected](515) 574-9004Fort Dodge Region

Dr. Clete YoungerPhysician – Family MedicineUnityPoint [email protected](319) 889-2201Cedar Rapids Region

Dr. Ravi MallavarapuPhysician – GastroenterologyCedar Valley Medical Specialists [email protected](515) 234-5990Waterloo Region

Dr. Ramesh RamanPhysician – EndocrinologyEndocrine Associates of the Quad [email protected](309) 788-0014Quad Cities/Muscatine Region

Dr. Adam RoisePhysician, Family Medicine and Medical Director Northeast Iowa Family [email protected](319) 272-2112Waterloo Region

Dr. Jay Rosenberger Physician – Internal MedicineUnityPoint Clinic [email protected] 515) 241-8221Central Iowa Region

Dr. Richard Schlepphorst Physician – Pediatrics and Chief Medical OfficerQuincy Medical [email protected](217) 222-6550Quincy Region

Dr. Matt StetterPhysician – Family MedicineMorton Family Medicine [email protected] (309) 263-9124Peoria Region

PAC Subcommittee Michele Friedman, ARNP / Skilled Nursing Facility / Waterloo IA (Chair)Lori Cooling, MSN, CCM, RN / Case Management / Rock Island IL (Co-Chair)Julia Jenkins, DO / Family Medicine / Des Moines, IA (UnityPoint Health Sponsor)April Barnhill, RT (R) / Director Clinic Operations / Des Moines, IAPeg Bradke, MA, RN / VP Post- Acute Services / Cedar Rapids IALaura Hacker, RN, CCM - PA / Skilled Care Transitions / Peoria ILSarah Hasken / Regional OSC Director / Dubuque IALisa Jansen, ARNP / Nuero/Rehab / Des Moines, IAAmanda Motto, DO / Family Medicine / Davenport IAMilda Mullesch, MSN, RN / VP Accountable Care / Waterloo IAJoni Ogden, MAHS, BSW / Director Post-Acute Care Strategies / Sioux City, IAAmish Patel, MD / Senior Health / Peoria ILDianne Schultz, MSN, RN UPAH / Director Care at Home / Des Moines, IA

31

Page 34: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Dr. Mark Belz — ChairPhysician – NephrologyIowa Kidney Physicians, PC [email protected] (515) 241-5710 Central Iowa Region

Dr. Deepak AhujaPhysician - Internal MedicineUnityPoint Health—Trinity [email protected](309) 779-2904Quad Cities/Muscatine Region

Dr. Larry Burr Radiologist Radiology Consultants of Iowa, [email protected] (319) 533-6830 Cedar Rapids Region

Dr. Elizabeth Day Physician – Pulmonologist Critical Care Chief Medical Information Officer UnityPoint Health – Fort Dodge [email protected] (515) 574-8408Fort Dodge Region

Dr. Nathan DurickRadiologistAdvanced Radiology, [email protected] (309) 762-1072Quad Cities/Muscatine Region

Bradley HawsAssociate Vice President for Financeand Chief Financial OfficerUniversity of Iowa Health [email protected] (319) 384-2844Iowa City Region

Dr. Kalyana Sundaram Physician – CardiologyCedar Valley Medical [email protected](319) 236-1911 Waterloo Region

Dr. Douglas Van DaelePhysician – OtolaryngologyUniversity of Iowa Health [email protected] City Region

Dr. Lincoln Wallace Physician – Family Medicine, UnityPoint Clinic Medical Director, Trinity Pioneer ACO [email protected] (515) 564-6800 Fort Dodge Region

Patty Williamson Chief Financial Officer Quincy Medical Group [email protected] (217) 222-6550 ext. 3304 Quincy Region

Dr. Greg JohnsonPhysician—Geriatrics and Medical Director of Care TransformationUnityPoint Health – [email protected](309) 672-4908Peoria Region

Scott KallemeynExecutive DirectorSurgery Center Cedar Rapids [email protected](319) 558-4801Cedar Rapids Region

Chad Markham Vice President, Clinics & Network Development UnityPoint Health – Sioux City [email protected] (712) 279-3646 Sioux City Region

Dr. Michael Piplani Chief Medical Officer – Physician Siouxland Community Health Center [email protected] (712) 224-1818 Sioux City Region

Dr. Mark Purtle Vice President, Medical Affairs UnityPoint Health – Des Moines [email protected] (515) 241-5100 Central Iowa Region

Rob Quin Vice President and Chief Financial Officer UnityPoint Health - Peoria [email protected] (309) 672-4893 Peoria Region

2019 Finance & Network Development Council (FNDC)

32

Page 35: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

2019 Board of ManagersThe UnityPoint Accountable Care (UAC)

Board of Managers is committed to achieving

the Triple Aim. The Board is responsible for

approving the annual operation and capital

budgets and for oversight and approval of our

population health strategy. The Board receives

reports and recommendations from the Quality

and Clinical Integration Council and the Finance

and Network Development Council, as well as

UAC and UnityPoint Health staff, to help fulfill its

responsibilities.

Consistent with the UAC vision of physician-led

governance, Board of Managers seats include

nine physicians (five independent and four

employed) and six non-physicians, including at

least one Medicare beneficiary and consumer

advocate, as required by government

regulations. There are currently open positions

for independent physicians to serve on the UAC

Board of Managers.

Dr. Mark Belz, Board Chair Physician – NephrologyIowa Kidney Physicians, PC [email protected] (515) 241-5710 Central Iowa Region

Michael DewerffPresident and Chief Executive OfficerUnityPoint Health – Fort [email protected](515) 574-6603Fort Dodge Region

Dennis DukePresident – Robert Young CenterUnityPoint Health – Trinity Quad [email protected](309) 779-2023Waterloo Region

Dr. Gregory JohnsonPhysician— Geriatric MedicineUnityPoint Health – [email protected](309) 672-4908Peoria Region

Dr. Leah JohnsonPhysician – Family Medicine and CEO/Residency Director, Siouxland Medical Education Foundation [email protected](712) 294-5000Sioux City Region

Dr. Francis “Rocky” Kane Physician – Family Medicine Family Care Partners of the Quad Cities, [email protected](563) 344-7400 Quad Cities/Muscatine Region

Dr. Vinay Kantamneni Physician – Nephrology Cedar Valley Medical Specialist vinay. [email protected] (319) 833-5940 Waterloo Region

Richard Michael Beneficiary Representative/ Consumer Advocate [email protected] (515) 573-3641 All Regions

Dr. Richard Schlepphorst Physician – Chief Medical Officer Quincy Medical [email protected](217)-222-6550, Ext 3403Quincy Region

Dr. Doug TimboePhysician – Family Medicine UnityPoint [email protected] (515) 224-9666 Central Iowa Region

Dr. Dave WilliamsPresident and Chief Executive OfficerUnityPoint Clinic, UnityPoint at [email protected](515) 471-9281All Regions

33

Page 36: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

34

Page 37: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Looking Ahead

Join us on our journey to improving the way health care is delivered to our communities.

To learn more about UnityPoint Accountable Care, L.C., visit unitypoint.org/ACO or email us at [email protected]

In 2019, UAC will focus our Next Generation ACO Model development

on specific clinical opportunities, including falls, benefit enhancement

Waivers (such as increasing our post-discharge home visits), palliative

care and advanced care planning opportunities.

To enhance care for our employees in the UnityPoint Health Self-Insured

Health Plan (SIHP), UAC will be focused on new tools and processes

in integrated care management, pharmacy delivery and providing

alternatives to ED utilization for non-emergent conditions.

Our clinical team will be instituting a new care management assessment

at the practice level. This assessment will assist us in determining staff

resources and additional tools needed in our network for optimal

performance.

We will continue to expand our processes and systems for care delivery

and improve our performance for quality, cost and patient experience.

Working in conjunction with UnityPoint at Home, we will increase

our emphasis on Hospital to Home programs. Our Next Generation

ACO Model participation underpins our ability to offer innovations to

beneficiaries such as care management visits, post-discharge home visits

and other population heath improvements.

To realize the full promise of our value-based contracts, we will continue

to increase our risk management infrastructure needs, including adding

analytic tools and incorporating a new “Patient Ping” alert system to

allow our network to see admissions, discharges and transfers when a

patient presents to a hospital or skilled nursing facility.

And we will expand our contract offerings as we accelerate on our path

toward pre-payment and full risk.

Our collaborative journey continues — but the future is getting closer all

the time.

35

Page 38: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

CEDAR RAPIDSAbbe Center for Community Mental HealthAllergy Partners of Cedar RapidsAmana Family PracticeAssociates for Behavioral HealthcareCedar Centre Psychiatric GroupCedar Rapids OB Gyn Specialists PCCedar Valley PathologistsCounseling and Health Center, LLPDermatology Clinic of IowaDr. Fitzgerald & AssociatesEast Central Iowa Acute CareEastern Iowa Foot SpecialistsEastern Iowa Health CenterEye Associates of Iowa CityEye Associates of Iowa, PCFamily Medicine Specialists, PCFamily Psychology AssociatesFoot & Ankle Specialists of IowaForefront DermatologyHawkeye Anesthesia, PLCIowa Eye CareIowa Eye CenterIowa Foot & Ankle ClinicIowa Valley Eye Care, PLCKingus, Robert T. OD, PCLinn County AnesthesiologistsLinn County Eye Care, PLCMarengo Memorial Hospital and clinicsMartin, Michael G. ODMathew, Stanley, MD, PLLCMedical Laboratories of Eastern Iowa, LCMt. Vernon Eye Clinic, PLCOB-GYN Associates, PC

Physicians’ Clinic of IowaRadiology Consultants of Iowa, PLCRegional Medical Center | ClinicsStapley, Denise LMHC, PLCUnityPoint Health - Cedar RapidsVanderZee, John MD, PCVirginia Gay Hospital clinicsWehr, MelissaWollner, John, MD

CENTRAL IOWAAlbrecht Foot and AnkleAllergy | Asthma Associates, PCAmes Eye ClinicAnkeny Eye CareAshworth Vision Clinic, PCAssociated Anesthesiologists, PCAssociated OphthalmologistsAssociates in Kidney CareBlank Health ProvidersBoone County Comprehensive Specialty CareBoone County Family MedicineBroadlawns Medical CenterBrooklyn Medical ClinicCampbell Neuropsychological Services, PCCampidilli, Patti LLCCapstone Behavioral HealthcareCentral States MedicineChild and Family Eyecare, PCChild Psychiatry AssociatesChildren and Families of Iowa Childress, Emily KClinical Psychology, PLCCompass Clinical Associates

Counseling Associates of Central Iowa PCCounseling for Growth and ChangeDawson, Bruce PsydDermatology, PCDes Moines AnesthesiologistsDes Moines Eye CareDes Moines Eye SurgeonsDes Moines Internal MedDes Moines Orthopaedic SurgeonsDes Moines Pastoral Counseling CenterDes Moines Pediatric and Adolescent ClinicDes Moines University Osteopathic Medical CenterDomino Eye CareDucharme DermatologyElite Eye Care, PCEye Care AssociatesEyecare Associates of Southwest IowaEyerly Ball Community Mental Health ServicesFamily Medicine, LLPFamily Vision Center Gallagher, James MDGanske, Greg MDGeneral Surgery Physician, PCGreater Des Moines DermatologyGreater Regional Medical CenterGreene County Medical CenterGrinnell Regional Medical CenterGuthrie County HospitalHuxley Physical TherapyHuxley Vision ClinicIowa Arthritis and Osteoporosis CenterIowa Diabetes and Endocrinology CenterIowa Digestive Disease Center, PCIowa Ear Center

Providers

UAC Network Participants

36

Page 39: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Iowa ENT Center, INCIowa Head & Neck, PCIowa Kidney PhysiciansIowa Pathology Associates, PCIowa Radiology, PCIowa Retina ConsultantsIowa Surgery Center, PCKenya Rocha - Mosaic Family Counseling CenterKoch Facial and Plastic SurgeryKoenen, Jeffrey L. OD PCLifeworksLucas County Health Center Medical ClinicMadrid Family PracticeMcFarland ClinicMedical Oncology and Hematology AssociatesMetro Anesthesia and Pain ManagementMid Iowa FertilityNevada Vision ClinicNew Life Family Medicine, PCNewton Clinic PCNewton Family Eye Care, PCOrchard PlaceOsceola Vision CenterPediatric and Adult Allergy, PCPediatric CardiologyPella Regional Health CenterPhysicians Eye ClinicPine Rest Christian Mental Health ServicesPorto, Dennis P, MDPrairie WellnessProfessional Vision CareR.H. Sharp, OD, PCRegional Laboratory Consultants, PCRiver Valley Therapy Clinic, LLC

Sharp, Robert H. OD PCSnodgrass Family Eyecare, PLLCStory County Hospital and ClinicsSurgical Associates, LLP GrinnellThe Iowa ClinicTotal Family Eye CareUgulini Pals, Amy J LMHC, LLCUCS HealthcareUnityPoint Health - Des MoinesValley Eye Clinic Vision SourceWaggoner Pediatrics of Central IowaWest Des Moines Children’s ClinicWillow Grove Therapy GroupWolfe Eye ClinicWomen’s Care Clinic, PLCYounker Rehabilitation Therapy Services, LLC

DUBUQUEAdvanced Wellness Center, PC Asbury Counseling and Evaluation Services, LLCFilitti Counseling ServicesHeil, ElizabethHillcrest Family ServicesHorizon Mental Health ManagementLester-Howland,Lynn ODTri-State IPACornerstone Family Practice Dubuque ENTDubuque Neurology & Sleep MedicineDubuque Obstetrics and GynecologyDubuque Orthopedic SurgeonsDubuque PodiatryDubuque RheumatologyDubuque Surgery

Fuerste Eye ClinicGrand River Medical Group, PC High Point Family MedicineLancaster Family Medical CenterMaloney, Karen MDMaquoketa Family ClinicMedical Associates of MaquoketaMemorial Hospital of Lafayette County Primary CareMercy Radiologists of DubuqueMidwest Medical CenterMississippi Valley AnesthesiologyOphthalmology PCPlastic Surgery AestheticsPlatteville PodiatryPostville Medical ClinicRadiation Oncology of IowaSchuck, Steven DPMTri-State Family PracticeTristate Vein CenterWagoner Family Foot ClinicWestside OrthopaedicsUnityPoint Health - FinleyWeber Counseling Services

37

Page 40: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

FORT DODGEAdvanced Family Medicine, PCBuena Vista Regional Medical CenterCenters for Allergy, Asthma and Immune Disorders, PCCleveland, KayeDaniel J. Reedy, ODDelucca, Leopold, MDFort Dodge Oral Surgery & Maxillofacial Surgery, PCGenesis Mental Health Associates, LLCHumboldt County Memorial HospitalIowa ENT & Sinus Surgery CenterLoring HospitalLutheran Family ServiceMedical Arts EyeCare, PLCMy Skin ClinicsNorthwest Iowa AnesthesiaNorthwest Iowa Bone Joint & Sports SurgeonsNorthwest Iowa Ear, Nose and ThroatNorthwest Iowa Surgeons, PCNorthwest Iowa Urologists, PCPocahontas Community HospitalRock Vision Clinic, PCStewart Memorial Hospital ClinicsTimi Jordison Psychological ServicesUnityPoint Health – Berryhill CenterUnityPoint Health – Fort DodgeUrology AssociatesVision Care ClinicWebster County Health DeptWellendorf ENT, PCWest Central PathologyWestern Iowa Surgery, IncWood Vision Clinic, Inc

MADISON, WIMeriter Medical GroupUnityPoint Health - Meriter

MULTIPLE REGIONSUnityPoint Clinic

PEORIA, ILAdvanced Physicians Health Care, SCAffiliated Urology Specialists, LtdAffinity Women’s Health Care, SCAlignlife North PeoriaAllergy & Asthma of IllinoisAntioch Group IncAssociated Anesthesiologists, SCAssociates in Mental Health, SCBaylor, Mark C, MDBochantin OB/GYN Services LtdCarter Chiropractic Office Catherine Kilborn LCSWCentral IL Diabetes, Thyroid & Metabolism InstituteCentral Illinois Dermatology, SCCentral Illinois Radiation Oncology Physicians, LtdCouri Center for Gynecology and Integrative Women’s HealthEaster Seals Central IllinoisEastside Wellness ChiropracticEmergency Physicians Staffing Solutions, LLCEndocrine & Diabetes, S.C.Facial Plastic & Laser Surgery CenterGayon High Performance Chiropractic & RehabGlen Manor Counseling, LTDHeartland Health ServicesHuman Service Center

ICPR Family PracticeIllinois CancerCare, PCIllinois Eye CenterIllinois Gastroenterology InstituteIllinois Retina InstituteJalovec, Lynne M MDJody Kelly, M.D. & Associates, LLCJohn R. Day & Associates, LtdJoseph and Hishon ChiropracticJoy Miller & AssociatesKhoury, Tracie, DCKidney HealthcareKurt M. Pepperell, DCMa, Lindsey, MD SCMethodist Medical GroupMidwest Orthopaedic Center, SCMidwest Urological Group, LtdMillennium Pain Center, LLCNatural Balance Wellness CenterOgburn Counseling ServicesOlt, Tamara, SC, IncPekin HospitalPeoria Area Women’s HospitalistPeoria ChiropracticPeoria Ear, Nose & Throat Group, SCPeoria Surgical Group, LtdPeoria Tazewell PathologyPro HealthProctor Medical GroupProctor First CareProfessional Therapy Services, IncPsychology Specialists LtdRenal Care Associates

Providers

UAC Network Participants (continued)

38

Page 41: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Resource Management Services, Inc.Retina Consultants of Central IllinoisSchierbeck, Debra Senara Health and Healing CenterShay and AssociatesSoderstrom DermatologySpecialists in Medical Imaging, SCSunnyland ChiropracticSwingler, James MDTeverbaugh Croland and Mueller Ob/Gyn and Associates, SCThe Bleeding & Clotting Disorders InstituteTuttle ChiropracticUnityPoint Health – Methodist │ProctorUniversity of Illinois Medical Service Plan at PeoriaWashington ChiropracticWomen’s Health Institute

QUAD CITIESAde, David MDAde, Thomas MDAdvanced Foot and Ankle AssociatesAdvanced Imaging Center, LLCAdvanced Radiology, SCAhmad, Anis MDAllergy & Asthma Associates of the Mississippi Valley PLLCArthritis Care Center, PCBettendorf Pediatric & Family PracticeBurlington Family Eye CareCardiac Surgery Associates, SCCardiovascular Medicine, PCCaring Dermatology CenterCastro, Reynaldo MDCenter for Alcohol and Drug Services, Inc

Children’s Therapy Center of the Quad CitiesChizek Family Eye CareContemporary Obstetrics and Gynecology Women’s Care Center, LLCDan L. Stadelman, ODDavenport Surgical Group, PCDigestive Disease SpecialistsDiscover ChiropracticDodson, Kevin C., D.P.M.Eastern Iowa DermatologyEastern Iowa Gastroenterology, PLCEndocrine Associates of the Quad CitiesENT Professional ServicesEye Associates of Iowa CityEye Surgeons Associates, PCFamily Eye and Contact Lens Center Franklin PediatricsFried, Richard G. DCGastroenterology Associates, PCGastrointestinal Clinic of the Quad CitiesGovindaiah, Sujatha, MD, SCGreat River Medical GroupHammond Henry HospitalHartman Pediatrics LLCHeartland Clinic, LLCHematology & Oncology CareHybrid Medical GroupIowa Foot & Ankle Specialists, PLLCIowa Plastic SurgeryJohnson Eyecare, PCJohnson, Gordon, DO, PCKidney Care Quad Cities, LLCLaparoscopic Surgical Specialties

Lass, ReneeMahadevia Sleep ConsultantsMarla, Rammohan MDMarriage and Family Counseling ServiceMedical Arts Associates, LtdMetro Infectious Disease Consultants, LLCMetropolitan Medical LabOB Hospitalists GroupORA Orthopedics, PCOrthopaedic Specialists, PCPanozzo, kerry MD PCPediatric Group AssociatesPlastic Surgery Associates, LLPPlastic Surgery Center, PCPsychology Health GroupPurighalla Neuroscience & Spine Institute, LLCQC Medical Group and Weight Loss ClinicQuad Cities Audiology Consultants, PCQuad Cities Foot and Ankle Associates, PCQuad Cities Mental HealthQuad Cities Nephrology Associates, PLCQuad Cities Pathologists, LLCQuad Cities PediatricsQuad Cities Retina ConsultantsQuad City Family PhysiciansQuint-Cities Radiation Oncology, LTDRheumatology Associates, PCSales, James MDSmith, Kevin D. DPMStone Ridge Medical GroupThe Center for Neurosciences, LLCUnityPoint Health - MuscatineUnityPoint Health - Quad Cities

39

Page 42: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Providers

UAC Network Participants (continued)

UnityPoint Health - The Robert Young Center for Community Mental HealthUrological Associates, PCVascular Surgery Associates, PCVirdi Eye ClinicWaterford Family MedicineWestern Illinois Anesthesiologists LLCWomen’s Care Specialists, PCZmuda-Swanson, Elizabeth

QUINCY, ILQuincy Medical Group

SIOUX CITY20/20 Vision WearAnesthesia Consultants, PCAssociates for Psychological and Therapy ServicesAssociates of Psychiatric ServicesBottger Anesthesia ServicesBruening Eye SpecialistsCherokee Regional Medical CenterCNOS, PCDean & Associates, PCDermatology Associates of Siouxland, PCDigestive and Liver DisordersDrs. Spronk, VanderGriend & RadkeEar, Nose and Throat Consultants, PLCFamily Eye and Vision Care Family Health Care of SiouxlandFloyd Valley Hospital Family Medicine ClinicFoot and Ankle Clinic, PCHanno Therapy ServicesHartje, James A, MDHines Psychotherapy Services

Horn Memorial HospitalJackson Recovery CentersJohn Kiernan, OD Jones Eye ClinicJune E. Nylen Cancer CenterMental Health Associates, LLCMidlands Clinic, PCOrange City Area Health SystemParkview Psychological ServicesPathology Medical Services of Siouxland, PCPlains Area Mental Health IncPrairie PediatricsRenal Associates, PCRenewing the MindRoat, James W, MDRumberger, Daniel J PsyDSioux City Allergy & Asthma AssociatesSiouxland Adult MedicineSiouxland Community Health CenterSiouxland Cytology Consultants, LLCSiouxland GastroenterologySiouxland Hospitalists PLLCSiouxland Medical Education FoundationSiouxland Mental Health CenterSiouxland OB/GYN, PCSiouxland Podiatry Associates, PCSiouxland Urology Associates, PCSiouxland Women’s Healthcare, PCSt. Luke’s Health ResourcesTri-State Specialists, LLPUnityPoint Health - St. Luke’s Sioux CityVision Care ClinicWadzinski Eye ClinicWagner Ear, Nose & Throat

WATERLOOAllen Memorial HospitalBlack Hawk Grundy Mental Health Center, IncCedar Valley Medical SpecialistsCedar Valley Podiatry, PCCedar Valley Neuropsychology ServicesCenter AssociatesCornerstone Family Therapy, LLCCommunity Memorial Hospital Medical Clinic-SumnerDr. Anthony Bailey Family Foot Health Care, PLCFiat Family MedicineGrace C Mae Advocate CenterGrundy County Memorial HospitalHintz, Brent m MDKontos, Annie M, PCMarshalltown Eye CareMarshalltown Vision, PCMoonstone WellnessNE IA Medical Education FoundationNortheast Iowa PodiatryPathways Behavioral Services IncPeoples Community Health ClinicPerformance Rehab, LLCPhysical Medicine and Rehabilitation Associates of NE Iowa, IncPremier Dermatology LtdPsychiatric Associates of Northeast Iowa, PCSmith, Matthew J, MDTaylor Physical Therapy AssociatesTotal Health of Iowa, IncUnityPoint Health-MarshalltownWaverly Health CenterWood Vision Clinic, Inc

40

Page 43: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

Facilities/Services CEDAR RAPIDSClarence Nursing HomeEastern Iowa Sleep Center, LLCJones Regional Medical CenterRegional Medical CenterMarengo Memorial HospitalMedical Laboratories of Eastern Iowa, LCRadiology Consultants of Iowa, PLCS.T.L. Care Company Living Center East and Living Center WestThe Outpatient Surgery Center of Cedar RapidsVirginia Gay Hospital, Inc.UnityPoint Health - Cedar Rapids St. Luke’s Hospital

CENTRAL IOWABoone County HospitalBrio of Johnston, A Wesley Active Life Community, LLCBroadlawns Medical CenterCalvin CommunityClarke County HospitalEdgewater, A Wesley Active Life Community, LLCFountain WestGreater Regional Medical CenterGreene County Medical CenterGrinnell Regional Medical CenterGuthrie County HospitalHearthstone, A Ministry of WesleyLife, LLCIowa Digestive Disease CenterIowa Endoscopy Center, IncIowa Jewish Senior Life CenterIowa Pathology Associates, PC Iowa Radiology, PCKennybrookLakeview Surgery Center, LLCLucas County Health Center

Norwalk Nursing and Rehabilitation CenterNorthridge Village On With Life, IncOrthopaedic Outpatient Surgery CenterParkridge SpecialtyPella Regional Health CenterPrairie Vista VillagePresbyterian Homes Mill Pond, IncRegional Laboratory Consultants, PC Select Specialty Hospital – Des MoinesSpurgeon ManorStory County Hospital and ClinicsSunny ViewSurgery Center of Des MoinesThe Bridges at Ankeny The Iowa Clinic Endoscopy CenterUnityPoint Health - Des MoinesBlank Children’s HospitalIowa Lutheran HospitalIowa Methodist Medical CenterJohn Stoddard Cancer CenterMethodist West HospitalUrbandale Health Care CenterValley View VillageWesley Community Services, IncWesley Retirement Services, IncWest Des Moines Ambulatory Surgical CenterWest Lakes Medical Equipment LLCWolfe Surgery Center

DUBUQUEClayton County VNADubuque Endoscopy Center, LCEnnoble Skilled Nursing & Rehabilitation CenterFinley Hartig Homecare

Hawkeye Care CenterHospice of DubuqueManor Care of Dubuque IA, LLCMidwest Medical CenterMill Valley Care CenterStonehill Franciscan ServicesUnited Clinical Laboratories, IncUnityPoint Health – Finley Hospital

FORT DODGEBuena Vista Regional Medical CenterBlackHawk Lifecare CentersFort Dodge Health and RehabilitationFriendship HavenGood Samaritan Society – MasonGrandview Health Care CenterHumboldt County Memorial HospitalLaurens Care CenterLoring HospitalMarian HomeMethodist Manor Retirement CommunityPark View Rehabilitation CenterPleasant View HomePocahontas Community HospitalPocahontas ManorQHC Humboldt North, LLCQHC Humboldt South, LLCRotary Ann Nursing HomeStewart Memorial HospitalSunny Knoll Care CentreTwilight AcresUnityPoint Health – Berryhill CenterUnityPoint Health – Trinity Regional Medical Center

41

Page 44: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

UAC Network Participants (continued)

Facilities/Services IOWA CITYCrestview Specialty CareIowa City Rehab and Health Care CenterLantern Park Specialty CareRiver Hills VillageSolon Retirement VillageWindmill Manor

MADISON, WIUnityPoint Health – Meriter Hospital

MULTIPLE REGIONSUnityPoint at HomeUnityPoint Hospice

PEORIA, ILCentral Illinois Endoscopy Center, LLCComplete Home Respiratory CareComprehensive Prosthetics & OrthoticsEdgepark Medical SuppliesFarmington Country Manor Generations at Peoria, LLCGenerations at Riverview, LLCHeritage of ChillicotheLutheran Hillside VillageManor Court of PeoriaPekin ManorSnyder VillageSpecialists in Medical Imaging, SCUnityPoint Health – Methodist │ProctorUnityPoint Health – Pekin

QUAD CITIESAdvanced Imaging Center, LLCAdvanced Radiology, SCFriendship Manor, Inc

Geneseo VillageHammond Henry HospitalHeartland Health Care Center -MolineKahl Home for the Aged and InfirmLutheran Homes SocietyManor Care Health Services-Utica RidgeMetro MRIMetropolitan Medical LabMississippi Valley MRIMississippi Valley Sleep Disorder CenterMississippi Valley Surgery CenterQuad City Ambulatory Surgery Center, LLCRegional Surgi CenterRosewood Care Center of MolineSpring Park Surgery CenterThe Center for Neurosciences, LLCUnityPoint Health – Trinity Trinity BettendorfTrinity Moline Trinity Muscatine Trinity Rock Island The Robert Young Center for Community Mental HealthValley LaboratoriesValley View Anesthesia

QUINCY, ILBarry Community Care CenterGood Samaritan Home of QuincyLewis County Nursing Home DistrictNorth Adams HomeSt. Vincent’s HomeSunset HomeUnityPoint Health - Keokuk

SIOUX CITYAccura Healthcare of Cherokee, LLC Cherokee Regional Medical CenterCJ Elmwood PartnersFloyd Valley HospitalHospice of SiouxlandHorn Memorial HospitalJackson Recovery CentersJP senior Health CareJune E. Nylen Cancer CenterOrange City Area Health SystemPierce Street Same Day Surgery LCRegency Square Care CenterSunrise Retirement CommunityTouchstone Health Care CommunityUnityPoint Health – St. Luke’s Hospital

WATERLOOBartels Lutheran Retirement CommunityBuchanan County Health CenterCare Initiatives Northcrest Specialty CareCare Initiatives Pinnacle Specialty CareCare Initiatives Ravenwood Specialty CareCedar Valley HospiceCedar Valley Sleep Center LLCCommunity Memorial HospitalGrandview Heights Inc.Grundy County Memorial Hospital Hawkeye Care Center MarshalltownManor Care of Waterloo IA, LLCMartin Health Center, IncNewAldaya LifescapesPathways Behavioral Services IncSouthridge Specialty Care UnityPoint Health – Allen HospitalWaverly Health Center

42

Page 45: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

43

Page 46: Realizing Success - UnityPoint Health Care...data-informed tools, we are striving to become one of the nation’s most clinically integrated healthcare networks. – Susan Thompson,

000498-6 03/19 CS Copyright ® 2019 UnityPoint Health. All Rights Reserved. ® SM trademarks of UnityPoint Health.