Medical Office Receptionist

Rebecca Richard125 Four Sisters Lane

Scott,La.70583Contact: 337-787-0735

Email: beckyrichard62@yahoo.com

Career Objective:Candidate with in-depth knowledge about medical billing and procedures along with good communication skills, seeks to work as a medical office receptionist for a leading health care organization.

Core Competencies: · In-depth knowledge of the working procedures related to front office tasks · Familiar with medical terminology, medical billing and coding · Knowledge of methods and practices of handling clerical and administrative tasks · Attention to detail with good organizational, communication and management skills · Computer literate with knowledge of medical office software programs · Ability to deal with people in a caring, courteous and professional manner · Possess good organizational skills and has the ability to handle tasks with minimum

supervision

Work Experience:Organization:Acadiana Computer ServiceDuration: December 27, 2014 till presentDesignation: Medical Billing

· Improved revenue for most recent provider over 32% with same patient load· Ensure claims are entered and submitted with 48 hours of receipt

· Accurately apply payments to patient accounts· Post and reconcile insurance and patient payments. Research and resolve incorrect payments, EOB

rejections, and other issues with outstanding accounts· Insure accuracy of insurance claims. Verify correct ICD-9 and CPT codes for a variety of specialties· Set up new patient accounts· Assign ICD-10 to physicians diagnosis and insure correct level of service and various other CPT codes· Work with clearinghouse to resolve file compatibility issues· Retrieve Electronic Remittance Advice (ERA's)· Send secondary claims upon processing of primary insurance· Monthly processing of Patient statements. Answer and resolve patient billing inquires· Follow up on Insurance and patient aging. Re-submit insurance claims as necessary· Knowledgeable in timely filing restrictions· Insure office practices are in compliance with HIPAA regulations

Organization:Acadiana Family PhysicianDuration: 2012-2014Designation: Medical Billing

· Improved revenue for most recent provider over 32% with same patient load· Ensure claims are entered and submitted with 48 hours of receipt

· Accurately apply payments to patient accounts· Post and reconcile insurance and patient payments. Research and resolve incorrect payments, EOB

rejections, and other issues with outstanding accounts· Insure accuracy of insurance claims. Verify correct ICD-9 and CPT codes for a variety of specialties· Set up new patient accounts· Assign ICD-10 to physicians diagnosis and insure correct level of service and various other CPT codes· Work with clearinghouse to resolve file compatibility issues· Retrieve Electronic Remittance Advice (ERA's)· Send secondary claims upon processing of primary insurance· Monthly processing of Patient statements. Answer and resolve patient billing inquires· Follow up on Insurance and patient aging. Re-submit insurance claims as necessary· Knowledgeable in timely filing restrictions· Insure office practices are in compliance with HIPAA regulations

·Organization: Our Lady of LourdesDuration: 2008-2012Designation: Front Office Assistance

· Responsible for checking in patients, registration of patients and processing of patient records

· Handle responsibilities of greeting visitors and patients in a warm and professional manner

· Perform tasks of responding to calls and scheduling appointments with patients · Responsible for maintaining the reception area in a neat and clean manner · Perform registration of new patients and updating of existing patient demographics · Assist medical receptionist in handling various administrative tasks

Organization: Lafayette General HospitalDuration: Dr Debra Durham 2002 till 2007Designation: Front Office Assistance/Medical

· Responsible for checking in patients, registration of patients and processing of patient records

· Handle responsibilities of greeting visitors and patients in a warm and professional manner

· Perform tasks of responding to calls and scheduling appointments with patients · Responsible for maintaining the reception area in a neat and clean manner · Perform registration of new patients and updating of existing patient demographics

· Assist medical receptionist in handling various administrative tasks

References: available upon request