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8/8/2019 Recruitment at Smarthire ( Times Group ) Format == Guidelines (1) == VNS == 24.07.10 == Final 111
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CHAPTERS1. INTRODUCTION
A. INTRODUCTION TO TOPIC-
B. OBJECTIVES
C. RESEARCH METHODOLOGY
D. LIMITATIONS
E. SCOPE
2. ORGANISATIONAL /COMPANY PROFILE
3. DATA ANALYSIS AND INTERPRETATION
4. OBSERVATION AND FINDINGS-
5. CONCLUSIONS
6. RECOMMENDATIONS
BIBLIOGRAPHY
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1. INTRODUCTION
A. INTRODUCTION TO TOPIC-
B. OBJECTIVES
C. RESEARCH METHODOLOGY
D. LIMITATIONS
E. SCOPE
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1. INTRODUCTION
Recruitment
Recruitment refers to the process of finding possible candidates for a job or function,
undertaken by recruiters. It may be undertaken by an employment agency or a member of
staff at the business or organization looking for recruits. Advertising is commonly part of the
recruiting process, and can occur through several means: through newspapers, using
newspaper dedicated to job advertisement, through professional publication, using
advertisements placed in windows, through a job center, through campus interviews, etc
Definition:
Recruitment Is the process of generating a pool of capable people to apply for employment
to an organization. According to Edwin B. Flippo, “Recruitment is the process of searching
the candidates for employment and stimulating them to apply for jobs in the organization”.
Recruitment is the activity that links the employers and the job seekers. A few definitions of
recruitment are:
1. A process of finding and attracting capable applicants for employment. The process
begins when new recruits are sought and ends when their applications are submitted.
The result is a pool of applications from which new employees are selected.
2. It is the process to discover sources of manpower to meet the requirement of staffing
schedule and to employ effective Measures for attracting that manpower in adequate
numbers to facilitate effective selection of an efficient working force.
3. Recruitment of candidates is the function preceding the selection, which helps create
a pool of prospective employees for the organization so that the management can
select the right candidate for the right job from this pool. The main objective of the
recruitment process is to expedite the selection process.
Recruitment is a continuous process whereby the firm attempts to develop a pool of qualified
applicants for the future human resources needs even though specific vacancies do not exist.
Usually, the recruitment process starts when a manger initiates an employee requisition for a
specific vacancy or an anticipated vacancy
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Recruitment Methodology
Candidate Interviews And Evaluation
Candidates who have passed our initial selection process, are invited for face to face in-depthinterviews with our consultants.
Presentation Of Short Listed Candidates
A written assessment of each candidate that we feel has the profile and experience to succeed
in the position will be presented to you.
The evaluation will take into account not only the suitability of the candidate's experience
and skills required for the job, but also his/her motivation and career aspirations, as well ashis/her ability to integrate effectively into his/her future work team and your organisation in
general.
Candidate Interviews With The Client Company
Short-listed candidates are interviewed by relevant parties within your company involved in
the decision -making process, Should you require, we will be happy to organise these
interviews on your behalf.Follow-up Of Candidate Integration
Following your decision to hire a candidate, we stay in regular contact with him/her until
their start date.
Throughout the probation period, we continue to stay in regular contact with both yourselves
and the newly hired candidate to ensure his/her successful integration.
PURPOSE AND IMPORTANCEOF RECRUITMNENT1. Create a talent pool of candidates to enable the selection of best candidates for the
organization.
2. Determine present and future requirements of the organization in conjunction with its
personnel planning and job analysis activities.
3. Recruitment is the process which links the employers with the employees.
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4. Increase the pool of job candidates at minimum cost.
5. Help increase the success rate of selection process by decreasing number of visibly
under qualified or overqualified job applicants.
6. Help reduce probability that job applicants once recruited and selected will leave the
organization only after a short period of time.
7. Meet the organizations legal and social obligations regarding the composition of its
workforce.
8. Begin identifying and preparing potential job applicants who will be appropriate
candidates.
9. Increase organization and individual effectiveness of various recruiting techniques
and sources for all types of job applicants.
Recruitement have also objective for
* critically analyse the role and function of recruitment and selection in Human Resource
Management in Australia and identify current practice and global trends in the use of
recruitment and selection methods;
*compare current practices in recruitment and selection with contemporary theories and
identify where differences exist and make recommendations to change current practices;
*The ethical and legal requirements of the Recruitment process and illustrate how these
contribute to the growth of the profession;
*analyse the role of internal and external consultants and identify how the relationship
between the candidate and the employer is affected;
*critically analyse the psychological and sociological factors that affect individuals entering,
remaining and exiting the workforce.
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RECRUITMENT PROCESS
The recruitment is the major function of the human resource department and recruitment
process is the first step towards creating the competitive strength and the strategic advantage
for the organizations.
Recruitment process involves a systematic procedure from sourcing the candidates to
arranging and conducting the interviews and requires many resources and time. A general
recruitment process is as follows
1. Identifying the vacancy
The recruitment process begins with the human resource department receiving requisitions
for recruitment from any department of the company. These contain:
• Posts to be filled
• Number of persons
• Duties to be performed
Qualifications required
2. Preparing the job description and person specification.
3. Locating and developing the sources of required number and type of employees
(Advertising etc).
4. Short-listing and identifying the prospective employee with required characteristics.
5. Arranging the interviews with the selected candidates.
6. Conducting the interview and decision making
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1. Identify vacancy
2. Prepare job description and person specification
3. Advertising the vacancy4. Managing the response
5. Short-listing
6. Arrange interviews
7. Conducting interview and decision making
The recruitment process is immediately followed by the selection process i.e. the final
interviews and the decision making, conveying the decision and the appointment formalities.
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A. INTRODUCTION TO TOPIC
SOURCES OF RECRUITMENT
Every organization has the option of choosing the candidates for its recruitment processes
from two kinds of sources: internal and external sources. The sources within the organization
itself (like transfer of employees from one department to other, promotions) to fill a position
are known as the internal sources of recruitment. Recruitment candidates from all the other
sources (like outsourcing agencies etc.) are known as the external sources of recruitment.
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SOURCES OF RECRUITMENT
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Internal Sources of Recruitment
1. TRANSFERS
The employees are transferred from one department to another according to their efficiency
and experience.
2. PROMOTIONS
The employees are promoted from one department to another with more benefits and greater
responsibility based on efficiency and experience.
3. Others are Upgrading and Demotion of present employees according to their performance.
4. Retired and Retrenched employees may also be recruited once again in case of shortage of
qualified personnel or increase in load of work. Recruiting such people save time and costs of
the organizations as the people is already aware of the organizational culture and the policies
and procedures.
5. The dependents and relatives of Deceased employees and Disabled employees are also
done by many companies so that the members of the family do not become dependent on the
mercy of others.
External Sources of Recruitment
1. PRESS ADVERTISEMENTS
Advertisements of the vacancy in newspapers and journals are a widely used source of
recruitment. The main advantage of this method is that it has a wide reach.
2. EDUCATIONAL INSTITUTES
Various management institutes, engineering colleges, medical Colleges etc. are a good source
of recruiting well qualified executives, engineers, medical staff etc. They provide facilities
for campus interviews and placements. This source is known as Campus Recruitment.
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3. PLACEMENT AGENCIES
Several private consultancy firms perform recruitment functions on behalf of client
companies by charging a fee. These agencies are particularly suitable for recruitment of
executives and specialists. It is also known as RPO (Recruitment Process Outsourcing)
4.EMPLOYMENT EXCHANGES
Government establishes public employment exchanges throughout the country. These
exchanges provide job information to job seekers and help employers in identifying suitable
candidates.
5. LABOUR CONTRACTORS
Manual workers can be recruited through contractors who maintain close contacts with the
sources of such workers. This source is used to recruit labor for construction jobs.
6. UNSOLICITED APPLICANTS
Many job seekers visit the office of well-known companies on their own. Such callers are
considered nuisance to the daily work routine of the enterprise. But can help in creating the
talent pool or the database of the probable candidates for the organization.
7. EMPLOYEE REFERRALS / RECOMMENDATIONS
Many organizations have structured system where the current employees of the organization
can refer their friends and relatives for some position in their organization. Also, the office
bearers of trade unions are often aware of the suitability of candidates. Management can
inquire these leaders for suitable jobs. In some organizations these are formal agreements to
give priority in recruitment to the candidates recommended by the trade union.
8. RECRUITMENT AT FACTORY GATE
Unskilled workers may be recruited at the factory gate these may be employed whenever a
permanent worker is absent. More efficient among these may be recruited to fill permanent
vacancies.
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FACTORS AFFECTING RECRUITMENT
The recruitment function of the organizations is affected and governed by a mix of various
internal and external forces. The internal forces or factors are the factors that can be
controlled by the organization. And the external factors are those factors which cannot be
controlled by the organization. The internal and external forces affecting recruitment function
of an organization are:
FACTORS AFFECTING RECRUITMENT
Internal Factors Affecting Recruitment
The internal forces i.e. the factors which can be controlled by the organization are:
1. RECRUITMENT POLICY
The recruitment policy of an organization specifies the objectives of recruitment and
provides a framework for implementation of recruitment programme. It may involve
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organizational system to be developed for implementing recruitment programmes and
procedures by filling up vacancies with best qualified people.
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FACTORS AFFECTING RECRUITMENT POLICY
- Organizational objectives
- Personnel policies of the organization and its competitors.
- Government policies on reservations.
- Preferred sources of recruitment.
- Need of the organization.
- Recruitment costs and financial implications.
2. HUMAN PLANNING RESOURCE
Effective human resource planning helps in determining the gaps present in the existing
manpower of the organization. It also helps in determining the number of employees to be
recruited and what qualification they must possess.
3. SIZE OF THE FIRM
The size of the firm is an important factor in recruitment process. If the organization is
planning to increase its operations and expand its business, it will think of hiring more
personnel, which will handle its operations.
4. COST
Recruitment incur cost to the employer, therefore, organizations try to employ that source of
recruitment which will bear a lower cost of recruitment to the organization for each
candidate.
5. GROWTH AND EXPANSION
Organization will employ or think of employing more personnel if it is expanding its
operations.
External Factors Affecting Recruitment
The external forces are the forces which cannot be controlled by the organization. The major
external forces are:
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1. SUPPLY AND DEMAND
The availability of manpower both within and outside the organization is an important
determinant in the recruitment process. If the company has a demand for more professionals
and there is limited supply in the market for the professionals demanded by the company,
then the company will have to depend upon internal sources by providing them special
training and development programs.
2. LABOUR MARKET
Employment conditions in the community where the organization is located will influence
the recruiting efforts of the organization. If there is surplus of manpower at the time of
recruitment, even informal attempts at the time of recruiting like notice
boards display of the requisition or announcement in the meeting etc will attract more than
enough applicants.
3. IMAGE / GOODWILL
Image of the employer can work as a potential constraint for recruitment. An organization
with positive image and goodwill as an employer finds it easier to attract and retain
employees than an organization with negative image. Image of a company is based on what
organization does and affected by industry.
For example finance was taken up by fresher MBA’s when many finance companies were
coming up.
4. POLITICAL / SOCIAL / LEGAL ENVIRONMENT
Various government regulations prohibiting discrimination in hiring and employment have
direct impact on recruitment practices. For example, Government of India has introduced
legislation for reservation in employment for scheduled castes, scheduled tribes, physically
handicapped etc. Also, trade unions play important role in recruitment. This restricts
management freedom to select those individuals who it believes would be the best
performers. If the candidate can’t meet criteria stipulated by the union but union regulations
can restrict recruitment sources.
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5. UNEMPLOYMENT RATE
One of the factors that influence the availability of applicants is the growth of the economy
(whether economy is growing or not and its rate). When the company is not creating new
jobs, there is often oversupply of qualified labor which in turn leads to unemployment.
6. COMPETITORS
The recruitment policies of the competitors also affect the recruitment function of the
organizations. To face the competition, many a times the organizations have to change their
recruitment policies according to the policies being followed by the competitors.
RECRUITMENT POLICY
In today’s rapidly changing business environment, a well defined recruitment policy is
necessary for organizations to respond to its human resource requirements in time. Therefore,
it is important to have a clear and concise recruitment policy in place, which can be executed
effectively to recruit the best talent pool for the selection of the right candidate at the right
place quickly. Creating a suitable recruitment policy is the first step in the efficient hiring
process. A clear and concise recruitment policy helps ensure a sound recruitment process. It
specifies the objectives of recruitment and provides a framework for implementation of
recruitment programme. It may involve organizational system to be developed for
implementing recruitment programmes and procedures by filling up vacancies with best
qualified people.
COMPONENTS OF THE RECRUITMENT POLICY
• The general recruitment policies and terms of the organization.
• Recruitment services of consultants
• Recruitment of temporary employees
• Unique recruitment situations
•The selection process
• The job descriptions
• The terms and conditions of the employment
• A recruitment policy of an organization should be such that.
• It should focus on recruiting the best potential people.
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1. Identifying and prioritizing jobs
Requirements keep arising at various levels in every organization; it is almost a never-ending
process. It is impossible to fill all the positions immediately. Therefore, there is a need to
identify the positions requiring immediate attention and action. To maintain the quality of the
recruitment activities, it is useful to prioritize the vacancies whether to focus on all vacancies
equally or focusing on key jobs first.
2. Candidates to target
The recruitment process can be effective only if the organization completely understands the
requirements of the type of candidates that are required and will be beneficial for the
organization. This covers the following parameters as well:
1. Performance level required: Different strategies are required for focusing on hiring
high performers and average performers.
2. Experience level required: the strategy should be clear as to what is the experience
level required by the organization. The candidate’s experience can range from being a
fresher to experienced senior professionals.
3. Category of the candidate: the strategy should clearly define the target candidate.
He/she can be from the same industry, different industry, unemployed, top performers
of the industry etc.
3. Sources of recruitment
The strategy should define various sources (external and internal) of recruitment. Which are
the sources to be used and focused for the recruitment purposes for various positions?
Employee referral is one of the most effective sources of recruitment.
4. Trained recruiters
The recruitment professionals conducting the interviews and the other recruitment activities
should be well-trained and experienced to conduct the activities. They should also be aware
of the major parameters and skills (e.g.: behavioral, technical etc.) to focus while
interviewing and selecting a candidate.
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5. How to evaluate the candidates
The various parameters and the ways to judge them i.e. the entire recruitment process should
be planned in advance. Like the rounds of technical interviews, HR interviews, written tests,
psychometric tests etc.
RECENT TRENDS IN RECRUITMENT
The following trends are being seen in recruitment
Outsourcing
Outsourcing the human resource (HR) processes is the latest practice being followed by
middle and large sized organizations. It is being witnessed across all the industries. In India,
the HR processes are being outsourced from nearly a decade now. Outsourcing industry isgrowing at a high rate.
Human Resource Outsourcing refers to the process in which an organization uses the expert
services of a third party (generally professional consultants) to take care of its HR functions
while HR management can focus on the strategic dimension of their function. The functions
that are typically outsourced are the functions that need expertise, relevant experience,
knowledge and best methods and practices. This has given rise to outsourcing the various HR
functions of an Organization. HR Consultancies such as Ma Foi and Plan man Consulting
provide such services through expert professional consultants. Human resources business
process outsourcing (HR BPO) is a major component of the worldwide BPO market.
Performance management outsourcing involves all the performance monitoring,
measurement, management being outsourced from a third party or an external organization
Advantage of Outsourcing Recruitment
Traditionally, recruitment is seen as the cost incurring process in an organization. HR
outsourcing helps the HR professionals of the organizations to concentrate on the strategic
functions and processes of human resource management rather than wasting their efforts,
time and money on the routine work.
Outsourcing the recruitment process helps to cut the recruitment costs to 20 % and also
provide economies of scale to the large sized organizations.
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Outsourcing is beneficial for both the corporate organizations that use the outsourcing
services as well as the consultancies that provide the service to the corporate. Apart from
increasing their revenues, outsourcing provides business opportunities to the service
providers, enhancing the skill set of the service providers and exposure to the different
corporate experiences thereby increasing their expertise.
The advantages accruing to the corporate are:
• turning the management's focus to strategic level processes of HRM
• accessibility to the expertise of the service providers
• freedom from red tape and adhering to strict rules and regulations
• Optimal resource utilization.
•
Structured and fair performance management.• a satisfied and, hence, highly productive employees
• value creation, operational flexibility and competitive advantage
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2.
3. ADVANTAGES OF RECRUITMENT OUTSOURCe
JOINING FORMALITIES
The client has to fill in an “Offer Letter Requisition Format” following which the temporary
employ is given an offer letter, which states his/her salary and duration of the contract
The Joining Report/Joining Kit Contains:-
• Personal Data Form.
• PF (Provident Fund Form).
• Medi claim Form.
• ESIC (Employee State Insurance Corporation) Form.
• Document Submission Form.
• ID card Form.
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THE DOCUMENTS REQUIRED FOR THE JOINING
REPORT ARE AS FOLLOWS:-
• Resume of the Candidate.
• Address proof
1. Photocopy of Passport.
2. Driving License photocopy (permanent only)
3. Voters Card.
4. Electricity Bill photocopy.
5. Telephone bill.
Education Qualification Certificate.
Relieving/Experience Certificate.
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SOME SPECIFICATIONS ABOUT EMPLOYEE:-
REGION:
The place where the employee is working comes in which region we mention it here.
LOCATIONThe place where the employee is been appointed.
NAME OF THE EMPLOYEE
Name of the employee is been mentioned here so that we can come to know that the salary,
which we are preparing, is of which employee.
DEPARTMENT
The department in which the employee is working is mentioned here.
DATE OF JOINING
Here we mention the date of joining of the employee, who is helpful in making the salary of
the employee; we make the salary of the employee from the date of joining.
DESIGNATION
The employee’s designation I mentioned here which tells that which type of work he is doing
in the company.
Employment letter /offer letter is the letter which is given to the employee after completing
his/her joining formalities. It is the letter in which the date of joining and the Expiration of
the contract are mentioned.
Along with the offer letter there is a compensation sheet, which is telling the employee about
his/her Employee code. Designation and the Salary break-up of the employee in which we
mention his/her:
Basic
HRA (house Rent Allowances
Special Allowance
Medical
Conveyance
Gross Salary
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CTC (Cost to Company)
Deductions:
1. Employees Contribution to PF
2. ESI
Sub Total
Net Take Home
With the offer letter there is a copy of Standard Terms of Employment, which is to make
aware the employee with all the terms and conditions.
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B. OBJECTIVES
The main purpose of the training is
To study recruitment process at Smarthire
To learn recruitment process at Smarthire
To gain knowledge of the strategies adopted by the company to competitor
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DATA COLLECTION
The task of data collection begins after a research problem has been defined And research
design/ plan chalked out. For this project the data was collected through the questionnaire
schedule.
Primary data: -
Primary data are the data which is collected by new research. They are in the form of:
Data collected from the employees
Questionnarie
Close observation
Survey conduction
Group Discussion
Secondary data: - Secondary data are the already existing data. In this project I collected the
secondary data by the following method:
Internet
Books
Published source
PROCEDURE
1. As my topic is “Recruitment in medical sector at Smarthire” I started with
observation of working in my department.
2. After that with the help & guidance of my guide I have prepared an questionnaire
schedule in which I have give few questions( in form of paper) to the doctors.
3. I have analyzed the response of HR manager towards the questions.
4. And on the basis of analysis of these responses and my experience in the plant I have
tried to give some suggestions.
5. After completion of research the data was analyzed and conclusion was drawn.
6. At the end all information was compiled to complete the project report.
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Table 3.1: A comparison of face-to-face, telephone, mail and internet surveys
Questionnaire
Face to Face
High
Telephone
Medium
low
Internet
low
Figure 3.2: Questionnaire design process
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D. LIMITATIONS
Limitation of the present study can be summarized below :
• The respondents were limited and cannot be treated as the whole population.
• The respondents may be biased.
• Time was the major constraint.
• The accuracy of indications given by the respondents may not be consider adequate
• Due to Language Problem it is possible that the respondents are not able tounderstand the questionnaire and can cause misleading results.
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COMPANY PROFILE
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2. COMPANY PROFILE
Times Business Solutions Limited (TBSL) over the years
Times Business Solutions Limited (TBSL) - the "Life Interactive" arm of the Times Group,
provides global internet users interactive media to provide support, assistance, and guidance
throughout their life.
TimesJobs.com, the premium recruitment portal meets all jobs needs, MagicBricks.com
helps users buy sell or rent homes or commercial property, SimplyMarry.com fills in the
matrimonial requirements and Ads2Book.com services the need to print personal classified
ads across media houses in the country.
New offerings from TBSL includes YoList.com - an online classified solution,
PeerPower.com, an exclusive senior professional networking site and Brix Research - the
knowledge wing of MagicBricks.com.
With effect from 1st August 2006, Times Business Solutions, and its brands, became a
wholly owned subsidiary under the BCCL umbrella, as a separate legal entity
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TimesJobs.com is TBSL's flagship business and has been in
existence since the last 3 years now and has established a strong
competitive position in the online recruitments space amidst tough
competition.
MagicBricks.com attained the No.1 position in the online real-
estate space, in just 9 months of its launch and adjudged as the
most preferred property site in India, by independent surveys. This
business is close to 2 years old now.
SimplyMarry.com has been in operations since the last one year
and was adjudged having with the best practices of any
matrimonial site in a recent study of 121 most popular websites in
the country by independent online research firm JuxtConsult. In the
same study, all three of our websites were adjudged as among the
"Most User-Friendly" websites in the country.Ads2Book.com is the only "Net to Print" publication neutral,
global booking engine, where users can log on and book print
classified ads in over 10 partner publications and 800 editions.
Based out of Noida, India and we have branch offices spread across India and
internationally in Dubai and London. We are close to 1000 employees currently, spread
across the different businesses that we operate. Our business performance has been strong
and steady till date and we have set aggressive growth plans for the coming years, given our
strong belief in the potential of internet in India and globally.
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SmartHire: The best way to recurit
Smart Hire, is witnessing stupendous growth with its focus on providing organisations with
end-to-end recruitment solutions. Smart Hire has placed more than 5,000 personnel in
last 12 months at junior, middle, and senior management levels.
With the objective of enhancing the net worth of the human capital of organisations, Smart
Hire efficiently screens and selects the most qualified candidates for job openings, enabling
clients to focus on their core business activities.
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The spirit of Smart Hire has been defined and embodied by a dedicated team, who not only
have specialised skills, but also the ability to understand the bigger picture and visualise their
clients' organisational growth path.
Smart Hire is a hiring platform launched by The Times Group as a brand of Times
Business Solutions with a focus on providing organizations with end-to-end recruitment
solutions. Smart Hire is a value and process driven company where the objective is to
enhance the net worth of human capital of organizations facilitating them focus on their
core business activities.
We are in the business of providing organizations with full service of recruiting solution to
efficiently screen and select the most qualified candidates for their current job openings
through a number of ways that include holding various events, promotions, head hunting,
advertising and seminars. Through our dedicated team of recruiting consultants and various
sourcing vehicles we hand select qualified and interested candidates for the open position,
pre-screen the candidates and provide a full report including resumes, joining, screening etc.
to the organization.
Smart Hire has established a sound reputation for a systematic and hands-on approach to
Human Resources Consulting, with expertise in the areas of testing and assessment through
well-researched, standardised and renowned tests that not only assess technical capabilities
but also personality and behavioral styles in context to job requirements.
Smart Hire has over 75 established corporates as committed clients, in verticals as
diverse as IT, ITeS, Retail, Banking, Financial Services, Insurance, Hospitality,
Aviation, Entertainment, and Media. Our success as a premier manpower consulting
company is mirrored in the fact that we have placed more than 5000 personnel in last
12 months at junior, middle and senior management levels.
We have expertise in the areas of testing and assessment that lends a visible value addition to
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clients screening candidates for technical requirements. We do this through well researched,
standardized and renowned tests that not only assess one's technical capabilities but also
personality and behavioral styles in context to the job requirement. We do this as outlined:
• Designing tests catering to the unique and varied requirements of our clients
• Offering expert counseling by our professional counselors
• Online test administration enabling easy access of test
At Smart Hire, we help people and companies make right choices benefiting from
what's happening now and understanding what's coming next in the changing world
of work. The focus of Smart Hire's work is on raising productivity through improved
quality, efficiency and cost reduction across the total workforce, enabling clients toconcentrate on their core business activities. We create and deliver services that
enable our clients to win in the changing world of work.
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3. DATA ANALYSIS AND
INTERPRETATION
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3. DATA ANALYSIS AND INTERPRETATION
Q1. Are u satisfy with the coordination of Smarthire?
Yes { } No { }
Option % of Respondents
a) Yes 95
b) No 5
Total 100
Interpretation: - A very high percentage i.e. 95% are in the opinion.
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Q2. Are you satisfy with the negotiation process of Smarthire?
Yes { } No { }
Option % of Respondents
Yes 95No 5
Total 100
Interpretation :
95 % are satisfy with the negotiation process of Smarthire.
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Q3. Is Smarthire fulfill the salary expectation of yours?
Yes { } No { }
Interpretation: -90% respondents says that Smarthire fulfill the salary expectation of yours.
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Option % of Respondents
Yes 75
No 25
Total 100
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Q4.Do you think that Smarthire is a good career service provider?
Yes { } No { }
Option % of RespondentsYes 51
No 49
Total 100
Yes
51%
No
49%
Interpretation: -
90% respondents says that Smarthire is a good career service provider.
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No. of Respondents
Yes
80%
No
20%
Q5.Are you satisfied with the service provided by Smarthire?
Yes { } No { }
Option % of Respondents
Yes 80
No 20
Total 100
Interpretation: -
80% respondents says that they satisfied with the service provided by Smarthire.
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Q6. Is Smarthire offering right job at right time?
Yes { } No { }
No. of Respondents
Yes
75%
No
25%
75
Interpretation: -
75% respondents says that Smarthire offering right job at right time.
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Option % of Respondents
Yes 75
No 25
Total 100
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Q7.The commitment of Smarthire is good?
Yes { } No { }
Option % of RespondentsYes 97
No 3
Total 100
Interpretation: -
97% respondents says that commitment of Smarthire is good.
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Q8 Does Smarthire conduct background checks for new joiners?
Yes { } No { }
Option % of Respondents
Yes 35
No 65
Total 100
Interpretation: -
35% respondents says that Smarthire conduct background checks for new joiners.
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Q9. Are you satisfy with the after placement services of Smarthire?
Yes { } No { }
Option % of Respondents
Yes 86
No 24
Total 100
Interpretation: -
86% respondents says that they satisfy with the after placement services of Smarthire.
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Q10.Do you think Smarthire is strictly following the Recruitment norms for
recruitment of faculty?
Yes { } No { } Can’t say { }
Interpretation: -60% says yes to that they think Smarthire is strictly following the Recruitment
norms for recruitment of faculty.
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Option % of Respondents
Yes 60 %
No 12 %
Can’t Say 28 %
Respondent
Yes
No
Can't say
28%
12%
60%
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Q11. Is Smarthire assisting you to get training?
Yes { } No { } Can’t say { }
Option % of Respondents
Yes 70%
No 15%
Can’t say 10 %
Interpretation-70%says that Smarthire assist to get training.
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Respondent
Yes
No
Can't say
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Q12.Do you think Smarthire maintaining confidentiality of your candidature?
Yes { } No { } Can’t say { }
Option
% of Respondents
Yes 56 %
No 20%
Can’t say 12%
Interpretation: -56% think Smarthire maintaining confidentiality of your candidature.
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Q13.Do you think Smarthire posses the core knowledge of recruitment ?
Yes { } No { } Can’t say { }
Option % of Respondents
Yes 68 %
No 32 %
Interpretation: -68% think Smarthire posses the core knowledge of recruitment
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Respondent
Yes
No
32%
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Q14.Did Smarthire ever disappoint you?
Yes { } No { } Can’t say { }
Option % of Respondents
Yes 64 %
No 16 %
Can’t say 20 %
Interpretation: -64% says Smarthire ever disappoint you .
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Respondent
Yes
No
Can't say
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Q15 Do you think Smarthire working with quick process of recruitment ?
Yes { } No { } Can’t say { }
Option % of Respondents
Yes 72 %
No 20 %
Cant Say 8 %
Interpretation: -
56 % think Smarthire working with quick process of recruitment ?.
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4.OBSERVATION AND
FINDINGS-
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4. OBSERVATION AND FINDINGS
• 86% respondents says that they satisfy with the after placement services of Smarthire.
• 56% think Smarthire maintaining confidentiality of your candidature.
• 68% think Smarthire posses the core knowledge of recruitment
• 64% says Smarthire ever disappoint you .
• 56 % think Smarthire working with quick process of recruitment ?.
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5.CONCLUSIONS
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5. CONCLUSIONS
Human resource have become the key element in creating and sustaining value in business.
It is a research-driven analysis of HR, complete with detailed guidelines, a demonstration of
in-depth research case studies and a prescription for transforming a function long seen as
irrelevant to the success of the organization research has established that organization with
more effective HR Management systems consistently outperform their peers.
The selection process proposed an alternative approach to selection and considered the key
elements that successful predictors should have.
In this topic may appear unusually technical and you may even wonder why concepts like
reliability and validity deserve attention they were presented with a particular purpose inmind. We may conclude that recruitment is not just a HRM function but it is essentially sales
and marketing function.
Hence, all organization in order to build, maintain and sustain their competitive advantage
must be apt in marketing their organization in an era marked by “Talent War”.
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6. RECOMMENDATIONS
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6. RECOMMENDATIONS
Perfect manpower consultants is lacking some basic infrastructure like
proper internet connection, manpower etc The organization should have
minimum two systems connected to internet and one system should be used
exclusively to down load the data from the Job Portal and the second one
can be used for other purposes (like sending terms & conditions, receiving
and sending mails etc). One system should be used for maintaining the
database and records.
Perfect manpower consultants should avoid dealing with low profile
requirements (like recruiting office assistants, front office executives or
were the salary package is less than Rs 8000). Because time and energy
(work force) used to fulfill the low profile requirement can be used in a
better else were to generate more revenues.
Though consultancy has already owned a good reputation, but it always
need some type of publicity as a reminder to the young stars approaching to
the jobs. This might help in accumulating good data base.
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BIBLIOGRAPHY
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BIBLIOGRAPHY
Books:.
• Kothari, C.R (2001):’Research Methodology’, Vishwa Publication., New Delhi
• Sharma,D.D(2002):’Marketing Research’,Sultan Chand Sons, New Delhi
Magazines :
• Business Today
• Business Week.
• Business World
Newspapers
• Economic Times
• The Hindu
• Times of India
Websites:
http://www.managementhelp.
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ANNEXURE
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ANNEXURE
Q1. Are u satisfy with the coordination of Smarthire?
Yes { } No { } Cant says { }
Q2. Are you satisfy with the nigotiatiation process of Smarthire?
Yes { } No { } Can't says { }
Q3. Is Smarthire fulfill the salary expectation of yours?
Yes { } No { } Can't says { }
Q4.Do you think that Smarthire is a good career service provider?
Yes { } No { } Can't says { }
Q5.Are you satisfied with the service provided by Smarthire?Yes { } No { } Can't says { }
Q6.Is Smarthire offering right job at right time?
Yes { } No { } Can't says { }
Q7.The commitment of Smarthire is good?
Yes { } No { } Can't says { }
Q8Does Smarthire conduct background checks for new joiners?
Yes { } No { } Can't says { }
Q9. Are you satisfy with the after placement services of Smarthire?
Yes { } No { } Can't says { }
Q10.Do you think Smarthire is strictly following the Recruitment norms for
recruitment of faculty?
Yes { } No { } Can't says { }
Q11. Is Smarthire assist you to get training?Yes { } No { } Can't says { }
Q12.Do you think Smarthire maintaining confidentiality of your candidature?
Yes { } No { } Can't says { }
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Q13.Do you think Smarthire posses the core knowledge of recruitment ?
Yes { } No { } Can't says { }
Q14.Did Smarthire ever disappoint you?
Yes { } No { } Can't says { }
Q15 Do you think Smarthire working with quick process of recruitment ??
Yes { } No { } Can't says { }