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REDEFINING PAYMENTS IN EASTERN EUROPE Tony Hart 9 th June 2015

REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

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Page 1: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

REDEFINING PAYMENTSIN EASTERN EUROPE

Tony Hart

9th June 2015

Page 2: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

Solving the

inefficiencies of B2B payments

eNett provides B2B payment solutions Specialised for the travel industry

Travelsuppliers

Travel agents

Page 3: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

Partnering with the best in the business

Deep travel domain expertise

Deep payments knowledge

One of Europe’s leading virtual card issuers

Enables businesses to:

Reduce operational overheads

Simplify operations

Transform a cost centre into a revenue stream

Provides access to 35.9 million payment locations

online, wherever a supplier accepts MasterCard online

Direct integration into the Travelport Travel Commerce Platform –making payments from within the agency booking flow

Global network of:

Over 67k travel agents

Over 500k travel providers

Broad, highly scalable payments infrastructure

Page 4: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

The Eastern European travel payments landscape

96European airlines went out of business between 2000 and 20102

Average spent per agent, per week on reconciliation

Equivalent of US$630–$6,2402

21–26 hrs $1.5 bnP.a. spent on manual processing and reconciliation2

40%Cite fraud as their top payment challenge2

1 Oxford Economics 2015

2 PhoCusWright Payments Unsettled Report, 2013

EE agents more likely to cite card fraud as a problem2

EE 2nd highest rate and intent to adopt alternative forms of payment2

Majority of EE countries showing solid economic growth1

EE has a higher rate of cash and cheque transfers2

Page 5: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

Why use eNett VANs?Unique and automated payment process created for the travel industry

Unique 16 digit Mastercardnumber generated for each supplier payment

V

Virtual

A

Account Number

N

Booking parameters set by agent on payments platform, offering greater control

Page 6: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

Why use eNett VANs?Unique and automated payment process created for the travel industry

Provides you with…

R R R

Page 7: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

The 3Rs of eNett VANsAnd what it can do for your organisation

Reduced risk of both fraud and supplier default

Variety of foreign exchange options to reduce exposure

Reduced risk Rewards

Lower cost virtual card solution

Access to even more content

Rebates available from the first transaction*

Reconciliation

Automatic reconciliation in real-time

100% data match between booking and payment

R R R

*Terms and conditions apply

Page 8: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

Payments without VANsCan make the process very complicated

TravelsuppliersTravel agent

pays suppliers without VANs Cheque

Bank Transfer

Card

Page 9: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

Lacks speed

Lacks security

Manual reconciliation

Reduced accessibility to dynamic content and rebates

Large bonds required impacting cash flow

Expensive bank fees

Cheque

Payments without VANsCan make the process very complicated

Travel agent pays suppliers without VANs

Bank Transfer

Card

Page 10: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

How VANs workSecurity and efficiency for agents paying any travel supplier

Travel agent pays suppliers

using VANs

eNett provides reconciled report

to travel agent

Travelsuppliers

Page 11: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

Fast

Secure

Automated reconciliation

Access to dynamic content and rebates

No bond requirements

Lower cost

Payments with VANsSimplifies and automates the process

Page 12: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

Access a broad currency capabilityAt a lower cost

More choice

Low cost

More control

Less risk, more price certainty

Different models for different FX needs/sophistication

AUD, NZD, FJD, XPF

USD, CAD, MXN

HKD, SGD, THB, MYR, JPY, IDR, PHP, KRW, TWD

EUR, GBP, DKK, NOK, SEK, CHF, HUF, PLN, CZK

AED, ZAR

Currency suite

29 currencies

15 local currencies

14 non-local currencies

BRL, ARS

Page 13: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

The eNett Payments Platform

eNett API

Travelport Travel Commerce Platform

Batch CSV Upload

agoda pro portal

Hotel Direct Billing

Generate VANs from within your existing booking flowWith seamless industry integration

Third party suppliers

Page 14: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

Requesting a VAN from Smartpoint

Page 15: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

The best in the business using eNett VANsAcross the EMEA travel industry value chain

TMC

OTA

Leisure

Leisure/TMC

Suppliers

Page 16: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

SkytoursGermany

Implementing eNett VANs has allowed us to more efficiently and cost effectively make payments to a wider range of suppliers located throughout Europe and around the world…

VANs have also aided our international expansion into the US market, by enabling us to make online payments to new suppliers with ease and improved security.

Rudi Seiberlich, Chief Executive Office of Skytours (April 2013)

Challenge

International payment process was complicated and reconciliation expensive

Page 17: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

SkytoursGermany

Results

Enabled expansion into new markets at a lower cost

Implementing eNett VANs has allowed us to more efficiently and cost effectively make payments to a wider range of suppliers located throughout Europe and around the world…

VANs have also aided our international expansion into the US market, by enabling us to make online payments to new suppliers with ease and improved security.

Rudi Seiberlich, Chief Executive Office of Skytours (April 2013)

eNett solution

eNett Payments Platform integrated into existing systems

Page 18: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

travelplanet24 Supplier Default

Challenge

Travelplanet24 required safer payment option after an airline they were using went bankrupt

Page 19: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

travelplanet24 Supplier Default

Results

eNett VANs are backed by the MasterCard guarantee

Unique numbers are generated for each transaction, minimising risk of fraud

Protection from supplier default

eNett solution

eNett VANs implemented for improved security

Page 20: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

For more information and to register

www.enett.com/travelport

Next steps

Page 21: REDEFINING PAYMENTS IN EASTERN EUROPE€¦ · 21–26 hrs $1.5 bn P.a. spent on manual processing and reconciliation2 40% Cite fraud as their top payment challenge2 1 Oxford Economics

Copyright © 2015 eNett International (Singapore) Pte Ltd. Confidential and proprietary

TonyHart

+44 7587 034991

[email protected]

Sales Manager, EMEA

eNett International (Singapore) Pte. Ltd. (eNett). In Australia, eNett (ARBN 161 362 661) holds an AFSL number 441376 and is not authorised to provide financial product advice other than general advice in relation to its own products. You should consider the PDS before acting.