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Reduce – Reuse – RecycleHow, Why, What’s the ROI?

NAA Green ConferenceApril 17, 2013

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Where are you heading?

Tom CarpenterExecutive Director - Sustainability Services

Waste Management

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Sustainability is a JourneyWhere are you?

Official Sustainability StatementEnvironmental Baselines KnownAssessed Environmental Impacts

Reduction Goals OutlinedComprehensive Waste Diversion

Light Green.Recycling ProgramConservative EfficienciesGreen PurchasesFormed “Green” Teams

Among the best

With the pack

Better than most

Above and beyond

Dark Green.Corporate GovernanceAssessed Supply Chain ImpactsMandating Energy EfficiencyCarbon Impact Solutions

Voluntary ReportingCertificationRenewable Energy Usage

Blue Thinking.Environmental LeadershipTransformational InnovationLong Term Strategic Planning

Connection to Brand StrategyEnvironmental Accountability

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Benchmarking Example

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Comparison to Best in Class

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Consumer / Tenant Engagement

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Proper Signage & Education

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Tenant Engagement

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Tenant Engagement

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Recycling moving through 2013 and beyond

John McGoranManager of Municipal Services

Republic Services

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Recycling moving through 2013 and beyond

1. Single Stream recycling2. E-waste recycling/recovery 3. Household Hazardous Waste

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Single Stream RecyclingWhat has it brought us?

A Very SimpleProcess!

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Get the Word Out!

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Single Stream Recycling

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Education is the key to program

•Glass bottles and jars•Metal beverage and food cans•Paper milk or Juice containers•Aluminum cans•Egg Cartons •Plastic bottles (Types 1 through 7)•Paper from news, magazines, junk mail, dry non-coated food paper•Boxboard – tissue, dryer sheets, tooth paste, cereal, spaghetti, cracker and other dry foods boxes•All cardboard must be broken down so that it is flat and no more than 3-feet in length or width and must be inside your cart.•Pizza Box – Tops with no oil stain

•Garbage, food waste, diapers, paper plates, hangers, old plastic toys•Meat or Cheese plastic wrapping or paper packaging•Wax or plastic wrap or bags•Freezer food packaging•Plastic deli, product or take-out packaging or utensils•Plastic bags or wrapping film•Formed or pellet styrofoampackaging•Window glass, ceramics or dishware, mirrors, light bulbs•Aluminum Foil•Pizza Box – Bottoms

YES! NO!

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Brochures

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Success Story

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What’s in a ton of residential recycling?

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Recycling Carts Could this work in your community?

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E-waste Recovery

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New State Laws & Programs • New York, West Virginia, New Jersey and

Pennsylvania– Established programs in the past 24 months

• Know Your Locality’s Program– Mandatory vs. Voluntary

• Other Programs Maryland & Virginia– Stores and other drop off locations

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HHWHousehold Hazardous Waste

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What are the expectations

• Reduce, Reuse and Recycle• Door-to-Door Services• Community Collections - Drop off

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Program Materials

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Sharps Programs

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innovation technology visionFive nights a week doorstep trash and recycling collection solves on-site trash issues. Consider the possibility that you would never have trash sitting out during leasing hours, your maintenance staff would have more time to focus on resident satisfaction, and you have an amenity that benefits every resident.

Syd McDonaldSenior VP of Sales

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resident recycling – how do I make it easy?

Make recycling participation easy and convenient – remember that recycling is a habit and will take some time for your residents to get used to. Don’t get discouraged, persistence and education are the key to a successful recycling program roll out.

a) Provide recycling containers by mail stations and pool areas. Consider placing multiple properly labeled 96 gallon blue containers by dumpster/compactor areas

b) Consider providing a small 8 yard cardboard dumpster on-site for all those move in, move out boxes

c) Consider doorstep trash collection to ensure the continued engagement of your community

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recycling case study – before and after

The Resident Response:(based on a 2012 Valet Waste study)

o 73% of survey respondents said they value the recycling service

o More than 1 out of 3 respondents said that offering a recycling service has altered their recycling habits.

o 77% of respondents rated the trash and recycling areas to appear good or better than before.

Engagement Methods:

o Regular distribution of recycling memos. o Recycling information distributed upon move-in.o Regular meetings with staff and property manager.o Resident survey.o Ensured appropriate signage throughout property,

especially in busy communal areas.

Participation Levels Increased 26% in Case Study

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recycling case study – diversion (FL prop)

Dates Tonnage Waste SpendBefore doorstep collection -

January – June58.48 $7,488.82

After doorstep collection -July – November

44.88 $5,136.48

Total Savings for Q3 & Q4 13.6 $2,352.34

Average monthly savings of $470.49 attributed to doorstep recycling program

On average, 60% of residents at this property are participating in the recycling program

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recycling – national averages (based on participation studies)

Participation Levels Increased 35% With Engagement

What did we learn?

o residents need to be educated and encouraged

o Property staff has to make it easy and convenient for residents to participate

o It’s an ongoing learning processo You can make a difference by making small

changeso Let your vendors help you succeed!