12
Randy Cole - Executive Director [email protected] stream·line ˈstrēmˌlīn/ verb gerund or present participle: streamlining make (an organization or system) more efficient and effective by employing faster or simpler working methods. synonyms: efficient, smooth-running, well run. That sounds simple, doesn’t it? Over the last few years, changes have been made by the payroll staff to either streamline a process or reduce paper production. Some paper that is still produced (signed time sheets for example) for retention record- keeping purposes is scanned on a biweekly basis and kept electronically until it is eligible for disposal. Leave slips are scanned annually and kept for 6 years electronically. Payroll Manager Linda Birth has taken the lead on eliminating the need for mass keeping of on-site or off-site storage. Some more examples of paper reduction: Payroll reports are automatically saved to a secured directory rather than being printed. Eliminated storage of records at off-site storage facility over 5 years ago. Employees have been encouraged to enter multiple leave periods on the same request since the form allows recording of dates for a two-month period. Direct deposit and posting pay stubs to the extranet resulted in discontinuance of 25,000 to 30,000 blank check stock and envelopes per year. This change also reduced Reducing Paper-Intensive Processes Saving time and money through streamlined efforts (Part 1 of 2) Continued on Page 2… Employee Newsletter July 2016 Issue Table of Contents Employee of the Month 2 Safety News & Updates 3 Employee Outing Update/Photos 4 Collector Grades-100% 5 Safety & Collaboration Feature Article 6 Moving? Important Forms 7 Service Plaza Ops Updates 8 Toll Ops – TP187 9 Maintenance Updates 10 The Thrill of Victory – Feature 11 Cedar Point (more photos) 12

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Page 1: Reducing Paper-Intensive Processes - Ohio Turnpike · 2016-07-22 · the RNC Command staff about any incident that could potentially impact the Turnpike and/or the convention. To

Randy Cole - Executive Director [email protected]

stream·line ˈstrēmˌlīn/

verb

gerund or present participle: streamlining

make (an organization or system) more efficient and effective by employing faster or simpler working methods. synonyms: efficient, smooth-running, well run.

That sounds simple, doesn’t it? Over the last few years, changes have been made by the payroll staff to either streamline a process or reduce paper production. Some paper that is still produced (signed time sheets for example) for retention record-keeping purposes is scanned on a biweekly basis and kept electronically until it is eligible for disposal. Leave slips are scanned annually and kept for 6 years electronically. Payroll Manager Linda Birth has taken the lead on eliminating the need for mass keeping of on-site or off-site storage.

Some more examples of paper reduction:

• Payroll reports are automatically saved to a secured directory rather than being printed.

• Eliminated storage of records at off-site storage facility over 5 years ago.

• Employees have been encouraged to enter multiple leave periods on the same request since the form allows recording of dates for a two-month period.

• Direct deposit and posting pay stubs to the extranet resulted in discontinuance of 25,000 to 30,000 blank check stock and envelopes per year. This change also reduced

Reducing Paper-Intensive Processes Saving time and money through streamlined efforts (Part 1 of 2)

Continued on Page 2…

Employee Newsletter July 2016 Issue

Table of Contents

Employee of the Month 2

Safety News & Updates 3

Employee Outing Update/Photos 4

Collector Grades-100% 5

Safety & Collaboration Feature Article 6

Moving? Important Forms 7

Service Plaza Ops Updates 8

Toll Ops – TP187 9

Maintenance Updates 10

The Thrill of Victory – Feature 11 Cedar Point (more photos) 12

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Employee Newsletter – PAGE 2 July 2016

• replacement checks issued for lost, stolen or damaged checks.

• In 2015, the payroll process was converted so all employees are paid two weeks in arrears. This has resulted in fewer overpayments for lost time (and claw backs). Terminal leave pay-outs are processed faster and the number of corrections required for OPERS retirement reporting has been dramatically reduced.

Our next steps will move these efficiencies out of the back office and into the front lines. Electronic open enrollment for health benefits, electronic timekeeping, scheduling and processing of leave requests are all under evaluation as we prepare to implement them in phases soon.

Why? That is a simple answer. First, so employees are paid more accurately and we all choose and receive the appropriate benefits without the hassle of all those forms. Secondly, our current paper intensive processes don’t just waste paper, they waste time. Time we could be using for more important parts of our work and time we could be spending directly with our customers. Just how much time? Stay tuned for Part 2 which will appear in the August issue of The Pike Post.

#TurnpikeProud

…continued from Page 1.

July Employee of the Month

We are pleased to recognize Michael Ahrens as the July Employee of the Month. Michael is a full-time toll collector at the Perrysburg-Toledo Interchange (TP64).

Michael is described as hard working and continually shows dedication to his job and his interchange, which is specifically notable during the busy summer months. Without complaint, Michael works overtime whenever necessary, including double shifts on weekends and on his "R" days.

Michael always reports to work ready to perform his duties as a collector. He is also willing to help a fellow collector in need and shows genuine concern for quality work performance while striving for consistency and accuracy. So far this year, Michael has processed 15,026 transactions while maintaining a 95% grade average (thru June.)

We congratulate Michael for being an outstanding employee and thank him for displaying exemplary customer service as well as the team spirit that comes with being Turnpike Proud.

Would you like to nominate an employee for outstanding service? Click “NEWSLETTERS” on the Employee Extranet for the form. Fax the Employee of the Month form to 3510 or via email to: [email protected]

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Over the past couple of months several traffic related events occurred that challenged all of us. Once again the cooperation and coordination between Toll Operations, Maintenance, Service Plaza Operations, the Traffic Incident Management Group, and Communication Center, Disabled Vehicle Service Operators, contractors and OSHP remains excellent. During some of the incidents, traffic diversions were implemented, which resulted in a considerable amount of traffic being sent to rural and suburban areas. Several times in the PR-3 construction zone, the Amherst Maintenance and Toll Operations (TP 145, 151, and 152) stopped traffic from entering the Turnpike westbound, then U-turned traffic and provided directions/alternate routes to customers all without any additional accidents or incidents. Well done everyone!

The most notable diversion occurred on June 23 in the Kunkle Section. The incident involved an Air Products liquid hydrogen tanker, a fire, several fire departments, water tanker shuttles, 460,000 gallons of water, roadway repairs and sleep deprivation to many. Sadly, the truck driver was fatally injured in that crash. The accident closed the Turnpike from Westgate to TP 34 in both directions for nearly 36 hours. Obviously, this affected a considerable amount of commerce, vacationers and commuters throughout the Midwest. The amount of traffic control, u-turning of commercial vehicles and diversion of traffic conducted by our personnel was amazing. Also, Wauseon Fire Chief Sluder and the Air Products representatives held several briefing and shared valuable information about the tanker and tactics involved with our personnel at the incident. Great work Toll Operations, Roadway Maintenance, the Communications Center, Hutch’s Towing, all of the Fire Departments and OSHP.

July 2016 Employee Newsletter – PAGE 3

News & Updates By Ed Miller, Safety Services Manager [email protected]

Of course, there were issues that occurred during the June 23rd incident that serve as a learning experiences. (i.e. radio communications, sharing resources, food/water, etc.) An After Action review was held on July 8 in Berea, with OSHP, ODOT, Ohio and Fulton County Emergency Management Agencies and the fire departments. Sharing information about the incident resulted in new partnerships and greater collaboration to help clear large scale incidents in the future.

The MARCS radio system is being implemented. Safety Services has conducted training with both Divisions, DVS Operators, staff, and the Comm. Center. The handheld MARCS radios have worked well and the clarity in communications is very good. As for Toll Operations, the current system will be converted to MARCS and they should not see any difference in their operation. Hopefully, in the next few weeks, the Motorola Consoles will be completely installed in the Comm. Center and their staff trained too. Once that is complete, the full migration to MARCS can begin.

A considerable amount of planning was done in preparation for the Republican National Convention (RNC) in Cleveland. Staff was assigned to the RNC Multi Agency Coordination Center (MACC) to represent the Turnpike. Their role was to provide accurate and real-time information to the RNC Command staff about any incident that could potentially impact the Turnpike and/or the convention. To support the MACC, and to provide accurate information, we were reminded of the Homeland Security motto: “If You See Something, Say Something.” That motto should remain relevant every day at work and at home. If a situation doesn’t seem right, it probably isn’t, so contact the proper authorities, or while at work – OSHP or the Comm. Center immediately.

OSHP provided training to Maintenance personnel in the Amherst and Boston sections about tactics used by protestors. An important part of the training focused on reporting an incident, and restraining from becoming verbally or physically involved. As always, we ask that you continue to look out for each other every day.

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A Thrilling Employee Outing at Cedar Point By Lauren Hakos, Training & Development Manager – [email protected]

The Roller Coaster Capital of the World was the place you’d find some Ohio Turnpike employees on June 24, 25, or the 26, which was the official Turnpike Employee Day at Cedar Point. Employees took advantage of the deep discounted admission ticket prices and the opportunity to enjoy the amusement park with friends and family.

While Friday and Saturday temperatures were ideal, those who came out on Sunday endured a hot one, with temps at the park soaring in the mid-90’s, along with clear skies and bright sunshine. Thankfully, many were able to take a break from the heat, relax and enjoy the luncheon buffet in the Lakeside Pavilion.

Whichever day you attended, you likely enjoyed a day when the attendance at the park was low. While some employees opted to wait 45-60 minutes to take a spin on the new rollercoaster - the Valravn - most rides had little or no wait. For coaster enthusiasts, this was a fantastic weekend to get onto many rides throughout the day when otherwise normal wait times could easily exceed 2 hours.

We are pleased to be able to provide these discounted tickets as a “perk” for Turnpike employees, but we realize that amusement parks and rollercoasters may not be for everyone. We’d like to hear from you about what you’d like to see us offer as a possible Employee Outing in the future. If you have a minute to take this quick 5-question survey, you can share your feedback on the Cedar Point offering and what else you might enjoy with friends, family and fellow employees.

CLICK HERE TO TAKE THE SURVEY.

These survey results are anonymous but will help us plan for future employee outings and events. We appreciated your feedback.

Employee Newsletter – PAGE 4 July 2016

Lauren Hakos’ son Brennen (age 5) and his friend Drew Hollidge (age 6) enjoying the characters at Camp Snoopy.

Executive Director Randy Cole in the driver’s seat of the antique cars with wife Cyndra and son Porter riding in the

See more Employee Outing photos on Page 12.

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Outstanding Grades by Collectors Congratulations to the following 152 full-time and part-time toll collectors for achieving a 100% grade average for the month of May 2016!

EXIT 2 Joan Davis Jillian Dominique Marie Goebel Alicia Gruver Amy Hancock Kathy Kenney Cynthia Morris Jessica Valdez EXIT 13 Patricia Blanchard Patricia Short EXIT 34 Judith Estel Sue Green Vicki Ruetz EXIT 52 Anthony Cangiamilla Lisa Dietrich Ronald Dover Daniel Fisher Thomas Knight

EXIT 59 Alexis Baird Berry Benyo Tamieka Gordon Heather Kissel Sheila Konz Lorinda McCalebb Carol McDaniel Deborah Siller Tricia Simpson Dawn Venzke

EXIT 64 Brenda Cousino Theresa Giddens Becky Grove Gordon LaPointe Kimberly McKee Janice Pollex-Johnson Donna Powers Elizabeth Ryan EXIT 71 Shanica Berry Jennifer Kinor Joanne Kovaleski Rachel Lombard Carole Mcdonald Amy Jo McGee Crystal Meyers Carolyn Neff George Peiffer Corinne Purtee Stephanie Rizzo Sally Schiavone David Seese Greg Szymanski EXIT 91 Wendy Alafita John Faist Michele Funk Cassie Higgins Amy Thatcher EXIT 110 Mary Enderle Destiny Geiss Patricia Tansey

EXIT 118 David Charville Susan Dyson Ted Geiger Jamie Matthews Matthew Pumphrey EXIT 140 George Anders EXIT 142 Beth Albrecht Todd Foster William Graham Patricia Hill Judith Ironwing Marilyn Noles David Presutto Nancy Udovich Thomas Zuffa EXIT 145 Monica Clark Kelsy Lay Kazmiro Soto Richard Vargyas EXIT 151 Carmelo D'Agostino Katherine Davis Richard Fallat Kalman Gubics Darla Styles Dave Tapper Julie Wehler Tiffany Zaleski EXIT 152 Alice Chinn Mary Dempsey Rita Hajek Roberta Humm

EXIT 161 Gerald Babinyecz Julie Banhidy Dora Berry Cynthia Bezpiaty Barry Cole William Hamman Linda LaBanc Dora Szafran EXIT 173 Jacob Bell Timothy Carpenter Kathleen Coad Nancy Ecenbarger Deborah Glinski Jeffery Housden Francisco Molina Thomas Peslak Kim Rusnak James Yarosh EXIT 180 Gary Govern Kim Joseph Aliena Kutsar Susan O'Connor Diana Ward EXIT 187 Josephine Ballentine William Cochran Arleen Keen EXIT 193 Harlan Adkins Deborah Hinchman Shirley Schafer EXIT 209 Douglas Barnett Joyce Beach Shelly Dolovy William Ulrich

July 2016 Employee Newsletter – PAGE 5

EXIT 218 Kelsey Ford Phyllis Freeman Gina Hopson Gloria Moxley Mark Parra Steven Price Daniel Thomas Pamela Tokay William Walker EXIT 232 Gary Esasky Robert Kuhl Sandy Medved

EXIT 234 Dennis Wasson EXIT 239 Glenna Barnes Tricia Beight Glenn Bullock Charles Burley Debra Chapel Amber Chappell James Devlinn Debra Ditullio Milan Dragojevic Donna Evans-Slater Rebecca Fife Ira Gaines George Kendall Miriam Lee Andrea Sage Patricia Sikorsky Alice Wire

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Employee Newsletter – PAGE 6 July2016

Cooperation saves the day during deadly tanker fire on June 23 By Brian Newbacher, Public Information Officer [email protected]

Had it not been for a spirit of cooperation among first responders, Turnpike personnel and others, a dangerous incident involving a commercial tanker burning liquid hydrogen at Milepost 32 eastbound could have escalated further than it did. The tanker was rear-ended by another commercial vehicle as a result of being stopped from an earlier incident. Unfortunately, the driver of the truck that hit the tanker, did not survive.

Chiefs from several fire departments, Fulton County Emergency Management Agency (EMA) representatives, Ohio Department of Transportation (ODOT) personnel, Ohio State Highway Patrol (OSHP) officers and Ohio Turnpike staff, including Executive Director Randy Cole, convened on July 8 in Berea for an After Action Review (AAR). The AAR participants review and assess the process, procedures and operations performed to identify the effectiveness and problems during the incident time frame.

“The AAR provides a wealth of information that can be used to improve future incident operations,” said Travis Bonnett, Traffic Safety Engineer for the Ohio Turnpike.

OTIC Director Cole commended all of the agencies involved who worked tirelessly, “to prevent a bad situation from getting worse.”

Indeed, fire departments from five counties and two states took turns in shifts to keep the tanker cool by spraying it with water for 17 straight hours. In total, 455,200 gallons of water were hauled from the Archbold municipal water system in 137 trips from the fill site a distance of nine miles to the incident scene, according to Bonnett. Traffic both eastbound and

westbound was diverted onto arterial roadways until westbound traffic was opened on June 24 at about 8:00 p.m. and eastbound lanes opened at 2:13 a.m. on June 25.

“The AAR identified many successes and efficiencies. For example, attendees agreed that authority for decisions was not hindered at any time,” added Bonnett.

However, the AAR also identified some areas that merit improvement. For example, OTIC could have asked Fulton County EMA to coordinate with the Red Cross to deliver food and water to entrapped motorists and personnel at the scene. It was also noted by ODOT District staff that the ODOT Traffic Management Center in Columbus did not relay much detail to ODOT Districts 2 and 3 at the onset of the incident.

“It was definitely a successful meeting,” said Bonnett. “We didn’t initially realize the severity of what was happening,” he added. “A truck fire is not an unusual event on the Ohio Turnpike. We made assumptions as to the duration of the closure. We also assumed how information was being disseminated in other agencies. Both assumptions turned out to be inaccurate.”

Sidebar: The following quote is an excerpt from an Editorial that appeared in the Archbold Buckeye on July 6:

“When a semi-tanker truck loaded with liquid hydrogen was struck from behind on the Ohio Turnpike on June 23, cooperation saved the day… they worked together to reroute turnpike traffic and evacuate motorists trapped on the toll road.”

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**REMINDER** If you have recently moved and completed an Address Change Form for the Turnpike, don’t forget to also complete new tax papers. You’ll also want to notify OPERS, Deferred Comp and the State of Ohio (BMV). You can reference the Turnpike’s Extranet or click on the image above which will take you to some additional information and links to documents that require updating your information. As a result of a move, many times your city of residence withholding changes, in addition to your residing school district. Completing all of the required forms ensures that the most current information is always on file and helps alleviate having to do a mass update to forms periodically.

July 2016 Employee Newsletter – PAGE 7

Right Place – Right Time

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Employee Newsletter – PAGE 8 July 2016

The “At a Glance” page represents a dashboard of KPI’s or “Key Performance Indicators” and visually tracks trends over time as well as compares data against previous operating years/months. “Sales” represents the Gross Receipts generated by concession operators at the plazas. “Revenues” represent the amount paid to the Commission as part of Revenue Sharing agreements.

SERVICE PLAZA OPERATIONS – AT A GLANCE

June 2016 Average Gas Prices Off Road vs. Ohio Turnpike

Off Road Plazas Eastern Prices: $2.48 $2.51 +/- vs. Previous Month +$.18 Gal

Western Prices $2.49 $2.52 +/- vs. Previous Month +$.16 Gal

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Banded together from remote counties across northeastern Ohio, brought together to confront the challenges of heavy commuter traffic, the Streetsboro Interchange (TP 187) provides a most extraordinary group of toll booth operators and supervisory staff. Furiously facing the tasks of providing professional customer service, 10 full timers along with 12 dedicated part-timers strive to achieve 100% accuracy in their collections, while never missing the sometime elusive empty flatbed training behind the U-Haul, and carefully catching both halves of a torn bill or toll ticket amidst a signal 48 wind band. All the while, remaining calm and keeping a courteous demeanor – continually showing our professionalism.

TP 187 connects traffic traveling between Pennsylvania, Youngstown, Cleveland, Kent, Akron, Canton and other surround cities. Though the long hot days of interacting with thousands of travelers searching for Geauga Lake/Sea World are long gone, and the TTC lot that was once packed with trailers is virtually empty at our interchange, we still maintain a steady flow of commercial and commuter traffic.

Less than a mile away from our plaza there are three Industrial Parks, two of which have been ranked 4th and 13th (out of 30) as the largest in Northeast Ohio (Crain’s Cleveland Business). A few of the popular company headquarters include: Step2, Chrysler, Kraft Foods, Best Buy, L’Oreal, and many more – all taking advantage of this area as a prime location that connects the Turnpike, to I-480 and several other major state routes.

Since 1976, the nearby city of Twinsburg holds its annual “Twins Day” event, where their annual extravaganza (held in early August) is claimed to be the largest gathering of twins and other multiples in the world. Besides causing collectors to question if the driver from the previous car is driving the vehicle currently rolling to a halt in their lane, we are often amazed by the occurrence of several sets of identical faces in all seats of the vehicle as they roll their windows down.

A popular recreational destination and major favorite for shopping enthusiasts is located just 10 minutes from our interchange – Aurora Farms Premium Outlets. They boast savings of 25-65% on top names brand products such as Adidas, Bose, Calvin Klein, Coach, Michael Kors, and Tommy Hilfiger.

Leading this corps of Streetsboro Toll Collecting Crusaders is TPS Chris Wright, who began his stint at this location in 1996. He was transferred to TP173 to serve as the ATPS there, but returned to his original location in 2012. ATPS Henry Butler also started in 1996 as a collector. Mark Mara began as a Full-Time Toll Collector in 1999, was promoted to ATPS at the Lorain/Elyria interchange, and began working his way back to Streetsboro to fill his current role. Completing the quartette is Kimberly Johnson who originated from TP218 in 2000 and now also serves at an ATPS. All of the supervisors at this interchange enjoy an assortment of recreational activities, such as bike riding, bowling, beaches, and ice skating.

July 2016 Employee Newsletter – PAGE 9

TP 187 Streetsboro Interchange By Christopher Wright, TPS [email protected]

CORRECTION: Last month’s article about the Lordstown interchange was written by Carmine Amabile.

Pictured left to right: PT toll collector Phillip Mayeux, TPS Chris Wright, FT collector Allison Allen, & PT collector Glen Goodwin

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Employee Newsletter – PAGE 10 July 2016

On July 11, 2016 A rented 2016 Dodge Grand Caravan bearing Utah registration was stopped for following too closely on I-80 eastbound at Milepost 67. Upon contact, indicators of criminal activity were noted. A probable cause search revealed (4) large suitcases containing hydroponic marijuana in the rear cargo area of the van. The marijuana weighed approximately 101 pounds.

Criminal Patrol Updates By Staff Lieutenant William Weirtz

Maintenance Updates By Chris Matta, Maintenance Engineer [email protected]

As most of you may know, there was a horrific incident near milepost 34 on Thursday, June 23, 2016, that unfortunately took one life, ignited a tanker hauling 3,000 gallons of liquid hydrogen, and closed the turnpike for over 24 hours. As many of us were winding down our day readying to go to bed, calls were being placed to several maintenance employees to throw on their work boots and get in to work as soon as possible.

Keep in mind the workers showing up were employees who finished their normal hours around 3:00pm earlier that day. Some were supervisors that didn’t even really get home yet that day. They got home, mowed the lawn, went to a kid’s ballgame, etc. just like any normal evening. However, as they were preparing to get a good night’s rest for their 7:00am start on Friday, they were called upon to coordinate traffic control, assist our customers, partner with local fire departments, County EMA officials, and the state patrol, throughout the night and the next day. #TURNPIKEPROUD came though as more than a dozen maintenance employees quickly arrived to work (on no sleep) and worked anywhere from eleven to eighteen hours.

The resulting fire from the accident and duration of the road closure required us to divert traffic off at preceding

interchanges to the east and west of the accident location. This meant maintenance crews were stationed at various interchanges blocking ramps, directing traffic, and moving message boards to keep motorist informed. Our supervisors did a great job coordinating these efforts while dealing with the situation at hand.

Due to the nature of the business, there are several times a year when our maintenance employees are called back into work, pulling them away from maybe a family event, school play, football game, or just a nice, relaxing evening on the sofa. Additionally, there are too many times that they are also witness to situations far beyond just patching bad sections of pavement or mowing or plowing snow.

This is just one instance of the dedication and sacrifices many of our employees make through the year. Yes, they are compensated for their commitment, but it takes special employees to operate under circumstances similar to this one. My hats off to our 300 plus maintenance workers for the commitment they bring in making sure our road is the industry leader in providing safe and efficient transportation services to our customers, communities, and partners.

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July 2016 Employee Newsletter – PAGE 11

“THE THRILL OF VICTORY” -- ALL IN! By Ed Baran – Assistant Service Plaza Manager/SP8

I was almost 8 years old when the Browns were 1964 Champions with a 27-0 Victory over the Baltimore Colts. My friends’ older brothers were all Cleveland sports fans, thus I became a Cleveland Fan. I still remember the excitement of the Browns victory. I have been through it all, Red Right 88, The Drive, The Fumble, The Move, the 95 & 97 Indians and the Miracle of Richfield and The Shot, need I say more? Is it a curse? Last year’s Cavaliers took us to the Championship. We fell short with a makeshift lineup. This year it was different. The playoffs went according to plan. Next the NBA Championship, Golden State Warriors. Best regular season record ever. It didn't look good down, 3-1, we needed a miracle. One game at a time, 3-2.

Game 6 was at the Q, I told my wife we needed to be at the Watch Party for game 6, possibly game 7. She said, "what if they lose?" My reply: “I've been there before, but I want to be there if we win the Championship.” I want to feel the thrill of victory...again. The watch party was crazy. A win, and the crowd spilled into the streets downtown. Everyone was happy. Just one more win and we are the Champs.

The atmosphere was incredible for Game 7 Watch Party! A close game throughout. LeBron blocks a shot; Kyrie hits a three. We are right there. "We Are the Champions" I'd be lying if I said I didn't shed a tear. Finally - a Championship. It feels better than I thought, and the party starts in Cleveland.

The parade is scheduled for Wednesday and news came out, 700,000 fans expected. If you are not in Cleveland by 6:00 a.m. you will be stuck in traffic and will miss the parade. I tried to get some sleep, but too excited. I get up at 2:00 am, and by 2:30 a.m. I am on the road to meet a friend. I get to East 9th Street by 3:45 am and just a handful of people are setting up their chairs. (See photo #2) At about 8:45 a.m. I get spot along the fence about 50 yards from the stage. I turn around, and here comes a sea of people. (See photo #3) I’m front row right by the stage. A little scary, but OK. Two big screens on either side of the stage. Everyone is happy.

At 11:00 a.m. the parade has still not started. We are hearing over a million people are lined up on the streets. It was 11:45 a.m. before the parade starts. They show the route, from the blimp. How are they going to get the parade through? The sun comes out about noon, and I am baking, still along the fence. By 3:15 p.m. I’ve been standing 6.5 hours with no water and no food. I only saw the first 3 in the parade make it to the stage. I made the decision to go back to find my friend who is broadcasting from the FOX Sports truck – I watched the rest of the parade from there.

The curse is over - we are the NBA Champions. It has been a couple weeks and I am now getting into the Indians Mode. Go Tribe, maybe another Championship!?!

2

3

1

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Ohio Turnpike and Infrastructure Commission

682 Prospect Street Berea, OH 44017

440-234-2081 www.ohioturnpike.org

Newsletter Contributions

Thank you to all the contributors to the July Employee Newsletter. We are always looking for employee article submissions. If you would like to submit an article or have a question, please contact me by email at [email protected] or by phone at 440.234.2081 ext. 1115. --Lauren Hakos, editor

Employee Newsletter – PAGE 12 July 2016

1

2 3

4 5

1.) The Hall Family – John (Asst. Section Foreman @Boston) next to his wife Bonnie and their children Meghan, Bryce, Peyton and Rachel.

2.) Brian Newbacher (Public Information Office) brought his wife and his three girls: Mary, Anna and Jessica. Photo taken as they wait to get on Cedar Point’s newest roller coaster -- Valravn!

3.) Sue Fasano, Asst. Service Plaza Mahoning Valley & Glacier Hills Service Plazas enjoys a fun photo op along Frontier Trail.

4.) Diana Anthony, Program Manager, and her husband Mark are ready to ride some coasters.

5.) Dennis Albrecht, Asst. Chief Engineer, brought his daughter Taylor (age 9) and she conquered her first “big” roller coaster. She loved it and actually ended up riding the GateKeeper 3 times.

Cedar Point – Employee Outing photos - Continued from Page 4.