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Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 1
Professor Mark Reeson ChPP RPP FAPM PMP
2019 Project Management Symposium
STEPPING SAFELY INTO THE UNKNOWN
PROJECT MANAGEMENT IN A VUCA ENVIRONMENT
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 2
What’s in a Name?
• Katrina• Wilma• Irma• Maria
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 3
British Territory of Anguilla
• East of Puerto Rico• Tip of the Arc of the Caribbean• Most Easterly Island• Sandy Beach Restaurant
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 4
British Territory of Anguilla
• Late 2017• Irma arrived – 90% structural
destruction• Most Powerful Atlantic Storm
Recorded• Category 5, 185 mph lasting 37
hours• Emergency managed by British
Armed Forces• Rebuild a ‘new’ island
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 5
Recovery within VUCA
• More than simply a new phrase
• Contextual aberration
• Requires a different way of thinking and behaving
• Innovation Project Management
• Future Shape of Business Management in an ever changing world
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 6
Understanding VUCA
• Rate of changevolatility
• Lack of predictability uncertainty
• Interconnectedness of cause and effect forcescomplexity
• Strong potential for misreads ambiguity
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 7
VUCA Preparation – Pre Project Assessment
• Aim of assessment to minimise ‘mission blindness’
• What volatility and how much?
• If uncertainty means risk then what are the sources and causes of uncertainty?
• What is it that makes the situation complex, is it the goals, the procedures or the people?
• What are we missing that makes it seem ambiguous and why?
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 8
VUCA Preparation – Faulkner Method
• Developed and used to establish a safer environment for Disaster and Emergency Management
• Six steps to navigate management of potential and actual hazards and dangers
• Focus predominantly around repair and recovery
• VUCA Preparation greater focus on preparation and planning before deployment to maximize impact and minimize casualties
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 9
VUCA Preparation – Step One Purpose
• Reason for entry into such an
environment
• Clarity of scope of work and objectives to
be completed
• Control mechanisms for the organization
and the team
• Envisage the end goal state
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 10
VUCA Preparation – Step One Purpose
• Create, shape and transform team
• Get the right culture
• Set the right tone
• Organize the culture to become more
responsive to change
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 11
VUCA Preparation – Step Two Resourcing
• Successful delivery within a VUCA
environment needs the right people
• They must be a team – combined force of
all elements greater than one singular
entity
• Empowerment of the resources to make
decisions when necessary
• Resources need room to adapt and grow
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 12
VUCA Preparation – Step Two Resourcing
• Team integrity and trust essential
• Must be prepared to mix and match
resources to ensure response rate aligns
with change
• Build team values around the vision and
mission goals
• Leverage the use of technology – do not
become technology dependent
• Establish a learning environment to
proactively manage change
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 13
VUCA Preparation – Step Three Achievement
• A plan is only as good as it is executed
• Establish simulations of scenarios then
practice before executing
• Learn lessons immediately and
implement them fully
• Reinforce the mission regularly
• Create a drumbeat to maintain focus and
remind people of expectations
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 14
VUCA Preparation – Step Three Achievement
• Be ready to change at all times – VUCA
environments promise one thing – that
nothing will stay as it seems
• Constant change meaning ensuring right
people in the right place at the right
moment is essential
• Succession planning imperative to
momentum
• Regular performance reviewing
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 15
VUCA Preparation – Step Four Withdrawal
• Managed and measured removal from
the environment
• Steady and proportionate not instant or
sudden
• Decision making around assets to be
withdrawn and what needs to remain
• Environment should be left better than on
entry
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 16
VUCA Preparation – Step Four Withdrawal
• Alignment with delivered goals and aims
• Governance structure remains to ensure
sustainable future with no power vacuum
• Professional and ethical at all times
• Handover signature as appropriate –
Transfer of Ownership
• Redeployment of resources when they
are redundant
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 17
VUCA Management Solution – Innovation
• Fluid flexible Governance to meet the
environment
• Short and Long Term Goals meeting the
Strategy
• Inter-changeable Assets to meet changing
needs of the team
• Operational efficiency to reinforce the
strategy of the organisation
• Endless ability to Change under pressure
Innovation Project ManagementLeading Change for the next generation through raising
the Heightened Awareness of the need for Constant Change
Designing the Future of Change
i P M
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 18
VUCA Management Solution – Innovation
• Too often we use innovation through
necessity not choice
• Need to realise the power innovative
thinking has to truly to see its full
potential
• Four key drivers to VUCA Innovation– Health, Safety and Wellbeing of everyone inside the
zone– Efficiency Management of the procedures and
processes– Digital – Physical Integration of skills and abilities– Sustainable Solution Development creating lasting
changes as long-term goals for a stronger future
Innovation Project ManagementLeading Change for the next generation through raising
the Heightened Awareness of the need for Constant Change
Designing the Future of Change
i P M
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 19
VUCA Management Framework
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 20
VUCA Management Solution
• Volatility
• Uncertainty
• Complexity
• Ambiguity
• Versatility
• Understanding
• Creativity
• Adaptability
Prof. Mark Reeson ChPP RPP FAPM PMP UMD Project Management SymposiumMay 9-10, 2019 Slide 21
Professor Mark Reeson ChPP RPP FAPM PMP
2019 Project Management Symposium
STEPPING SAFELY INTO THE UNKNOWN
PROJECT MANAGEMENT IN A VUCA ENVIRONMENT