Refurbishing the Nation - Gathering the evidence

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    Refurbishing the NaonGathering the evidence

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    The Naonal Refurbishment Centre is a jointiniave between BRE, the Energy Saving Trust,

    and partners to provide evidence and knowledge

    that will support the mass delivery of green

    refurbishment.

    Naonal Refurbishment Centre, September 2012

    The Naonal Refurbishment Centre

    BRE, Bucknalls Lane

    Waord, Herts

    WD25 9XX

    www.rethinkingrefurbishment.com

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    The Naonal Refurbishment Centre would like to thank all those who took part in the UK-wide Rethinking Refurbishment

    workshops and whose views are presented in this report. The Naonal Refurbishment Centre would also like to thank its

    partners for their connued support and direcon, without which it would not be possible to deliver data, knowledge and

    insight to industry and government.

    Acknowledgements

    Naonal Refurbishment Centre Partners

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    Page

    03 Foreword

    04 Execuve summary

    06 Where we are now

    13 Around the UK

    14 England

    16 Wales

    18 Scotland

    19 Northern Ireland

    21 The workshops

    27 The Naonal Refurbishment Centre

    31 Appendix - full workshop feedback

    Contents

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    ForewordOver the past two years the Naonal Refurbishment

    Centre led a series of workshops across England, Wales,

    Scotland and Northern Ireland to nd out what the

    sector thinks are the main barriers and opportunies to

    delivering sustainable refurbishment on a mass scale.

    Much has happened during this me. Refurbishment has

    become an increasingly important sector for the con-

    strucon industry and has demonstrated its resilience in

    an exceponally tough economic climate. At the same

    me policy makers and industry stakeholders recognise

    the crical role that green refurbishment has to play in

    meeng the UKs low-carbon commitments. Put simply,

    if the countrys exisng buildings cannot be made more

    energy-ecient it is unlikely that the UK will reduce CO2

    emissions by 80% by 2050 a commitment enshrined in

    the Climate Change Act.

    This is why, at the me of wring, the government is

    developing the Green Deal nance package for con-

    sumers, having already launched the Feed-in Tari and

    Renewable Heat Incenve. It is also why new energy-

    ecient and low carbon innovaons are being rolled out

    and more colleges are starng to oer specialist retrotcourses for installers. At the same me more of the UKs

    universies are researching issues related to building

    refurbishment than perhaps at any me in the past.

    Yet there are sll gaps in what we know about which

    soluons work best; gaps in knowledge that will make

    delivery of refurbishment on mass-scale more dicult.

    Since the rst workshops were carried out in England in

    2010, the Naonal Refurbishment Centre has become a

    key evidence hub for both industry and government to

    support a naonwide refurbishment programme. In the

    past two years major product suppliers, retailers, hous-

    ing associaons, contractors, educaon providers and

    stakeholder organisaons have become partners. The

    Naonal Refurbishment Centre has gathered together

    data from over 500 refurbishment exemplars to begin

    to truly understand the cost and eecveness of dier-

    ent energy-eciency measures for dierent house and

    building types. This evidence has already been used by

    government in developing the Green Deal, for example.

    The Naonal Refurbishment Centres inaugural report

    Rethinking Refurbishment Developing a NaonalProgramme, set out to understand industry atudes

    towards refurbishment and retrot in England. This

    report widens that understanding with feedback from

    stakeholders in Wales, Scotland and Northern Ireland,

    while providing valuable informaon about the dierent

    policies and regulaons within each of the devolved na-

    ons. It also summarises the characteriscs of the UKs

    domesc and non-domesc market and includes some

    interesng and useful analysis of the data collected from

    the refurbishment exemplars so far.

    The aim of this report, therefore, is not only to explain

    the goals and achievements of the Naonal Refurbish-ment Centre but to provide a concise overview of the

    refurbishment landscape across the UK. I therefore hope

    this report will be a useful resource to the sector as well

    encouraging more organisaons to work with us as we

    seek to address the challenges and maximise the oppor-

    tunies that the refurbishment of the UK building stock

    provides.

    Chris Ward-Brown

    Chairman, Naonal Refurbishment Centre

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    that refurbishment and retrot has to play whether

    it be simply insulang a lo or more complicated eco-upgrades such as an air-source-heat-pump. Likewise,

    industry stakeholders have for a number of years urged

    for a more concerted approach towards mass delivery of

    green refurbishment. Nevertheless, an eecve delivery

    remains elusive, with the lack of hard data about the

    most eecve energy-eciency methods in terms of

    CO2

    and energy bill savings, ease of installaon, cost and

    maintenance.

    Creang an evidence hub

    In response, BRE and the Energy Saving Trust joined forces

    with partners to create the Naonal Refurbishment Centre

    (NRC). Since 2010, the it has been compiling evidence

    from over 500 refurbishment exemplars, believed to be

    the largest data-set of its kind in the UK. As an evidence

    hub, the Naonal Refurbishment Centre has already

    provided the Department of Environment and Climate

    Change with data from its refurbishment exemplars to

    support the development of the Green Deal nancialmechanism. It has also developed a publicly accessible

    online database called the Refurbishment Portal.

    By gathering data and analysing refurbishment measures,

    the NRC is able to inform iniaves geared towards

    carbon reducon across the sector. By having a clear

    understanding based on hundreds of exemplars, it is able

    to work with its partners to idenfy eciencies in the

    supply chain, eecve soluons, and inform into the skills

    arena on best pracce and buildability for the exisng

    Execuve summaryBuildings account for around 44% of the UKs enre

    greenhouse gas emissions, with 26% coming from homes.

    At the same, me fuel poverty is increasing on the back

    of rising fuel costs. In order to meet the 80% carbon

    reducon target for 2050 set out in the legally-binding

    Climate Change Act (2008) and to reduce fuel bills, the

    UK must make its buildings more sustainable and energy

    ecient.

    The challenge is great. In the UK we have some of the

    oldest building stock in Europe, most of which will sll be

    in use by 2050. It is esmated, for example, that across the

    UK, only 1% of the housing stock meets modern thermal

    eciency levels. Poor insulaon means higher fuel bills,

    which pose a threat to the nances of most households

    across the UK, many of which are in fuel poverty.

    Building enough new low carbon homes to solve the

    emissions challenge is clearly an unrealisc proposion;

    the answer is to make our exisng buildings perform

    beer through sustainable refurbishment. However, to

    meet government targets refurbishment needs to take

    place on a massive scale. The government esmates that

    5,000 homes will need to be refurbished per day, in orderto meet its 2050 carbon reducon target. Equally, this

    presents massive employment opportunies, with the

    Energy Saving Trust esmang that more than 100,000

    insulaon jobs could be created.

    Iniaves such as the Green Deal nance package,

    Feed-in Taris and the Renewable Heat Incenve show

    that government clearly understands the vital role

    Some challenges More than 13,000 homes per week will need

    to be refurbished if we are to meet 2050targets

    Buildings (domesc and non-domesc)

    produce 44% of the UKs CO2

    emissions

    39% of the exisng housing stock was built

    before 1945

    4 million households are currently in fuel

    poverty and this gure is rising.

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    stock. And by focusing on area-based intervenons it can

    guide a programme of works across the UK, with an eyeon achieving long and medium term carbon reducon

    targets.

    Understanding the eecveness of refurbishment

    soluons is the focus of the NRC but so too is the skills

    agenda, for the right balance needs to be achieved

    between o-site manufacture, product innovaon and

    skilled on-site trades to maximise the savings from

    products and services.

    The NRC also raises awareness about refurbishment and

    regularly speaks at workshops, seminars and conferences.

    It will connue this role of supporng both government,and industry in the development of a praccal, evidence-

    based approach to delivering green refurbishment on a

    naonwide scale, with a parcular emphasis of idenfying

    gaps in current soluons and skills.

    What industry wants

    Collaboraon and knowledge sharing is key to such an

    iniave, which is why a series of workshops was carried

    out in England, Wales, Scotland and Northern Ireland,

    to understand the challenges and opportunies of those

    directly involved in refurbishment.

    These workshops took place over an extended period

    between 2010 and 2011. The views expressed, while

    broadly similar, reect the introducon of government

    iniaves during 2011 and 2012 and conveyed certain

    local consideraons. For example, both Welsh and Scosh

    workshop parcipants highlighted issues related to rural

    communies and building types; in Scotland there was a

    parcular problem of some inappropriate house designs

    for local weather. In Northern Ireland, parcipants were

    parcularly keen for more leadership and joined-up

    thinking from government.

    Workshop parcipants strongly agreed that a more

    joined-up approach was urgently needed, with beer

    co-ordinaon and collaboraon. They wanted a one-stop

    shop of reliable, imparal informaon and guidance,

    built on exisng tools, knowledge and best pracce on a

    variety of subjects from technical know-how to potenal

    sources of nance. They also wanted a single voice that

    could bring organisaons together, inform government

    thinking and shape the refurbishment agenda.

    In addion, parcipants wanted the following:

    Development of refurbishment standards, including arefurbishment equivalent of the Code for Sustainable

    Homes.

    Beer skill levels parcularly for smaller building

    contractors and local professionals, creang links

    with training providers all levels.

    Soluons based on local building-types

    and materials, with a reliance on local contractors to

    deliver work wherever possible.

    Promoon of praccal and achievable soluons,

    such as cavity wall insulaon; easy-to-use, low-tech

    soluons; and both project-by-project as well as

    whole house approach to refurbishment.

    Development of improved funding streams and

    nancial incenves to improve the business case for

    manufacturers and suppliers and for consumers to

    invest in new technology.

    Improve communicaon and engagement

    of the supply chain especially small building

    contractors and consumers regarding the benets

    of green refurbishment.

    Our mission

    The NRC aims to support a joined-up approachbacked up by robust performance data,

    strengthened by collaborave praccal problem-

    solving. Bringing together the widest range

    of partners will allow the sector to shape the

    agenda, develop best pracce and through

    partner acvity, engage consumers and the small

    building contractors who are the backbone of UK

    refurbishment.

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    Where we are now

    The UK building sector currently faces wide-ranging

    challenges, including the target to reduce greenhouse gas

    emissions by 80% by 2050[1]. This secon introduces those

    challenges but also opportunies.

    The challenges

    It is widely agreed that our changing climate poses a great

    threat to the planet. If greenhouse gas emissions connue

    to grow at the present rate, by 2050 CO2

    levels in the

    atmosphere are likely to be twice pre-industrial levels,

    resulng in high temperature increases. A temperature

    increase beyond 2C above pre-industrial levels is

    regarded as a pping point beyond which severe rises intemperature become irreversible [2].

    The eects of climate change are already being felt in

    the UK. According to the Met Oce, the country has

    experienced nine of the 10 warmest years on record

    since 1990. Sea levels have risen 10cm since 1900, and

    total summer rainfall has decreased in most parts of the

    country[3].

    Reducing CO2

    by 80%

    In 2008, the UK passed the Climate Change Act to

    try and reduce its greenhouse gas emissions throughlegislave measures. Under this long-term, legally-binding

    framework, the UK is commied to an 80% reducon in

    CO2

    emissions by 2050 against 1990 levels, and a 30%

    reducon by 2020.

    The Act places a series of caps on total UK emissions,

    which from 2013 will come under the EU Emissions

    Trading Scheme and other internaonal schemes. Under

    these carbon budgets, set over successive ve-year

    periods, every tonne of greenhouse gas emied between

    now and 2050 will count. Where emissions rise in one

    sector, the country will have to achieve corresponding falls

    in another.

    The trouble with our buildings

    In the UK, buildings are responsible for 44% of CO2

    emissions, with 26% being produced by around 26 million

    homes and 18% by two million non-residenal buildings [4].

    Houses alone produced 153 MtCO2in 2006,[5] helping

    to bring about the climac and weather changes that

    adversely impact buildings, such as oods from increased

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    rainfall and subsidence from drought condions. Clearlythe countrys buildings must perform beer.

    This is not helped by the UK having some of the oldest

    buildings in Europe. Take our houses, 21% of which

    according to the latest BRE research[6] were built before

    1919 and the advent of cavity walls (Figure 1). Oen

    described as hard-to-treat, these solid-wall houses are

    unable to benet from relavely simple energy-eciency

    Fig. 1 UK housing stock. Almost 60% of housing in England,

    Scotland, Wales and Northern Ireland were built before 1964

    (Source: unpublished BRE research).

    Standards in social housing

    England, Wales, Scotland and Northern Ireland each have standards to ensure that their social houses are warm,

    weather ght and have modern facilies. In England and Northern Ireland, for example, the Decent Homes Standard

    is linked to environmental health regulaons under which social homes should be free of Category 1 (serious) hazards,

    which broadly correlates with having an energy-eciency standard of less than SAP35. Decent homes also need to

    meet a thermal comfort criterion: they should be ed with programmable heang systems, and to have minimum

    levels of lo insulaon and/or cavity wall insulaon.

    Scotland and Wales equivalent are the Scosh Housing Quality Standard and Welsh Housing Quality Standard.

    Although these standards apply to social housing, councils may work to ensure private properes meet the standards.

    measures like cavity-wall insulaon. Generally speaking,

    the energy performance of many older buildings falls

    below that of newly-constructed ones. For example, in its

    Home Economics report, the Energy Saving Trust shows

    that a pre-1919 electrically heated terraced house with

    poor energy-eciency measures will leak 14.2 tonnes of

    CO2

    annually. Yet while poor-performing pre-1919 homes

    of this sort emit the most CO2

    they make up a relavely

    small fracon of the overall stock; in terms of sheer of

    numbers, the greatest challenge we face therefore comes

    from those houses built later in the tweneth century[7].

    Poor quality and thermally inecient buildings are also

    likely to suer most from cold and dampness. While each

    of the devolved naons has a housing quality standard(see panel), this only covers local authority and registered

    social landlord dwellings. With social housing in decline

    across the UK (in England local authority-owned homes

    dropped from 2.81 million in 2001 to 1.73 million in

    2011[8]) millions of privately rented and owner-occupier

    households could be suering from cold and damp

    condions. The poor quality of our buildings is a real

    problem when we consider that at least 75% of exisng

    buildings will sll be in use in 2050[7].

    Cold, damp homes have a nancial as well as a human

    cost. Using data from the 2007 English Housing CondionSurvey and the governments Housing Health and Safety

    Rang System, BRE esmated that the poorest housing in

    England alone could be cosng the NHS more than 600

    million per year to treat the health problems of occupants;

    the overall cost to society could be as much as 1.5 billion

    annually in lost earnings[9].

    Pre-1919:

    21%

    1919-44

    16%

    1945-65

    20%

    Post-64

    43%

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    Fuel poverty

    Climate change may be the greatest environmentalchallenge the world faces, but for millions of UK

    households, simply being able to heat their homes

    properly is the most immediate problem. The good news

    is that fuel poverty has declined slightly. According to

    government gures released in May 2012, across the

    UK fuel poverty fell from 5.5 million households in 2009

    to 4.75 million in 2010. This was partly due to energy-

    eciency improvements, parcularly the installaon of

    condensing boilers. There was a similar drop in vulnerable

    households (those with elderly, children or somebody who

    is disabled or long term sick residents)[10].

    However, an upward pressure on energy prices due to

    increased worldwide demand, has led to increases in fuel

    bills, which are unlikely to drop signicantly. According to

    government gures published in June 2012, for example,

    the overall prices paid for all fuel and light increased by

    10.9% between the rst quarters of 2011 and 2012[11]. This

    poses a real threat to recent improvements in fuel poverty

    gures.

    Make good our exisng buildings

    Given the low rates of new house building in recent

    years and issues around planning, construcng our way

    towards the 80% carbon reducon target is unrealisc.

    Improving the buildings we have will be the most eecve

    way to reduce carbon and improve comfort on a large

    scale. Indeed, the Commiee on Climate Change (CCC),

    which was set up in 2008 as part of the Climate Change

    Act, recognised the importance of refurbishment in

    its rst report to government[12] when it advised that

    the aggregate reducon of emissions from exisng

    buildings far exceeded those of new buildings. In its 2009

    publicaon Knock it down or do it up, BRE also described

    the considerable green house gas emissions and waste

    created from the demolion of buildings and tradional

    construcon methods. It also set out the arguments ofEnglish Heritage and CABE who advocate the importance

    of old buildings in place-making[13].

    However, the challenge of green refurbishment (which

    includes basic measures, such as lo insulaon, and

    more complicated ones such as solid wall insulaon and

    renewable heat generaon) cannot be over-esmated.

    The government esmates that 5,000 homes will need to

    be refurbished per day, in order to meet the governments

    2050 targets. Yet so far the pace of refurbishment remains

    slow. For example,while home insulaon rates broadly

    increased in 2011-2012 (Figure 2) they will need to beramped up signicantly to align with the CCCs target

    trajectory set out in its third progress report[14], which

    quotes gures from the Department of Energy and

    Climate Change ( Figures 3 and 4).

    Room-by-room versus a whole-building approach

    The expense and complexity of refurbishing whole

    buildings is the primary reason that individuals and

    business do not carry out energy-eciency measures.

    For example, the Energy Saving Trust found that more

    than 60% of UK householders cited hassle and lack of

    knowledge as the main reasons for not implemenngenergy-saving measures[15]. Nevertheless, 85% of

    householders were also willing to stretch their normal

    home improvement budgets by up to 10% to include

    energy-eciency measures. With four million households

    planning or ancipang a major refurbishment, such

    as the renovaon of a kitchen or bathroom, one way

    to increase consumer engagement is to encourage

    householders to add energy-eciency measures to these

    trigger points.

    Crics of the room-by-room approach might argue that

    carrying out refurbishment projects in one hit beer

    maximises economies of scale and actually reduces longer-

    Dening a fuel-poor householdThe methodology for dening fuel poverty is set

    by each of the devolved naons, though they

    are broadly the same. A household that needs

    to spend more than 10% of its income on fuel to

    maintain an adequate level of warmth is generally

    dened as being fuel poor.

    Refurb or retrot?By refurbishment, the Naonal RefurbishmentCentre means mulple energy-eciency measures

    fabric, heang and renewable technologies

    applied sequenally or as part of a whole house

    soluon. Retrot is the installaon of a specic

    measure, such as xing photovoltaic panels to a

    factory roof or xing external solid-wall insulaon

    to the front of a terraced house.

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    Fig. 2 Esmates of home insulaon levels in the UK (Reproduced from Esmates of home insulaon levels in Great Britain: January

    2012, DECC Stascal Release, March 2012).

    Apr

    2007

    Apr

    2008

    Apr

    2009

    Apr

    2010

    Jan

    2011

    Apr

    2011

    Jul

    2011

    Oct

    2011

    Jan

    2012

    0

    2000

    4000

    6000

    8000

    10000

    12000

    14000

    16000

    Apr

    2008

    Apr

    2009

    Apr

    2010

    Jan

    2011

    Apr

    2011

    Jul

    2011

    Oct

    2011

    Jan

    2012

    0

    20

    40

    60

    80

    100

    120

    140

    Fig. 3 The Climate Change

    Commiees projecons for

    cavity wall insulaon cumulave

    installaons (2008-2015)

    (Source: Climate Change Commiee Meeng

    Carbon Budgets ensuring a low-carbon

    recovery, p.90)2008 2009 2010 2011 2012 2013 2014 2015

    CCC Indicator trajectory

    Actual trajectory

    Trajectory if 2010 installaon

    rates connues

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    CCC Indicator trajectory

    2008

    2009

    2010

    2022

    2011

    2012

    2013

    2014

    2015

    2016

    2017

    2018

    2019

    2020

    2021

    0

    0.5

    1.0

    1.5

    2.0

    2.5

    Actual trajectory

    Trajectory if 2010 installaon

    rates connues

    Fig. 3 The Climate Change

    Commiees projecons for solid wall

    insulaon cumulave installaons

    (2008-2015)

    (Source: Climate Change Commiee Meeng

    Carbon Budgets ensuring a low-carbon

    recovery, p.90)

    Cavity wall insulaon Lo insulaon >125mm Solid wall insulaon

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    term disrupon caused by repeated visits from the builder.

    However, if the 2050 target is to be met, all approacheswill need to be considered and implemented, whether it

    be a room-by-room, whole-house, street-by-street or even

    city-by-city approach.

    Economic opportunies

    The challenges are great but there are also opportunies.

    Domesc and non-domesc refurbishment was worth

    35.6 million or a third of total construcon output in

    2011[16] and with around 23 million homes needing

    refurbishment between now and 2050, the retrot

    programme could be worth 280 billion to the UK

    economy in that period.

    The Energy Saving Trusts Home Economics report of 2011esmated that more than 100,000 jobs could be created

    to insulate 5.7 million empty cavity walls and 12.8 million

    los that need more insulaon; with boiler replacement,

    the total number of jobs created rises to 140,500. That

    includes not only installer jobs, but also manufacturing

    and assembly, transport and administraon. For full-scale

    refurbishments (including solid-wall insulaon, heang

    controls, draught-proong, triple-glazing and renewable) a

    total of 4.7 million jobs could be supported[17].

    Recognising the potenal, government has developed the

    Green Deal nancial mechanism to kick-start the greenrefurbishment market, which will enable providers to oer

    consumers up-front loans for refurbishment and retrot

    measures, which can be paid through energy bills. As

    part of this the government is comming funds for 1,000

    Green Deal apprences.

    Fabric-rst approachRenewable energy sources should always come

    second to insulang a building and making it

    airght. Without these measures, occupiers wont

    receive the benets from their renewable energy

    and micro-generaon installaons.

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    Non-domesc buildings

    As has already been highlighted, non-domesc buildings,account for 17% of the countrys carbon emissions. In

    its report Building the Future, Today, the Carbon Trust

    reported that in 2005 two-thirds of emissions from non-

    domesc buildings come from industrial, retail, leisure and

    hospitality buildings and commercial oces (Figure 5)

    Nearly half of emissions currently come from heang;

    just under a quarter from lighng and the remainder split

    between cooling and everything else (Figure 6).

    Fig. 5 Breakdown of non-domesc emissions by sector,

    (Reproduced from the Carbon Trusts Building the Future Today

    report).

    Fig.5 CO2

    emissions by end use (Reproduced from the Carbon

    Trusts Building the Future Today report).

    UK non-domesc buildings: 18% of 560MtCO2

    emied in in 2005

    9%

    14%

    23%

    18%

    15%

    4%

    4%

    4%

    7%

    3%

    3%

    1%1%

    Industrial

    Retail

    Hotels, inns &

    restaurants

    Commercial

    oces

    Schools

    FE & HE

    educaon

    Govt.

    estates

    Sports

    Public

    oces

    Heritage &

    entertainment

    HealthcareTransport

    Miscellaneous

    100% = 106MtCO2

    (2005)

    46%Heang

    23%

    Lighng

    11%Cooling &

    venlaon

    8%Catering

    4%3% 4%Hot water

    Oce equipmentOther

    More than three-quarters of non-domesc buildings were

    built before 1985, with nearly a third built before 1939;by 2050, 32% of these will sll be standing. However, the

    Carbon Trust believes that non-domesc buildings present

    a parcularly good opportunity to cost-eecvely reduce

    the UKs overall carbon emissions. It believes that a 35%

    CO2

    reducon could be made by 2020 against 2005 levels

    with a net benet to the UK of at least 4 billion. It also

    esmates that up to 75% of carbon could be cut by 2050

    at no net cost, using measures that exist today[18].

    EU Direcves

    The Energy Performance Direcve (EPBD)

    The EPBD, which covers new and exisng buildings,

    governs the implementaon of Energy Performance

    Cercates, Display Energy Cercates and energy

    eciency requirements within UK Building Regulaons.

    Originally approved in 2002, the EPBD is now being

    replaced by a recast EPBD, which strengthens energy

    requirements for new buildings. There are currently no

    specic targets set for refurbishment, though there is

    an expectaon that member states base requirements

    around their most energy-ecient public buildings.

    The Energy-Eciency Direcve (EED)

    The proposed EED sought to impose legally-binding

    energy-eciency targets of 20 % by 2020 across

    Europe, providing a legal framework for the EUs 2020

    Vision. However, a compromise EED, was acceptedby the European Council in June 2012, under which

    member states can set their own targets. Furthermore,

    obligatory energy-eciency targets for public buildings

    may now only apply to central government buildings.

    However, member states must present an energy

    eciency acon plan every three years and develop

    roadmaps for refurbishing buildings.

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    Towards a mass-refurbishment drive

    Since the publicaon of Rethinking Refurbishment.Developing a Naonal Programme in October 2010,

    sustainable refurbishment and retrot has risen rmly up

    the agenda of both government and industry.

    The development of the Green Deal, launched in October

    2012, has provided industry with a focus but a praccal

    naonwide delivery programme for retrong buildings

    sll remains elusive. A major hurdle is sll the lack

    of knowledge about the performance of exisng and

    emerging green refurbishment and retrot soluons as

    they are used in dierent building types.

    To that end, the Naonal Refurbishment Centre has been

    collecng the data from 500 refurbishment demonstraon

    projects to analyse such things as cost eecveness and

    possible gaps in skills.

    Understanding the praccal issues that those involved

    with refurbishment actually face is another strand of

    evidence that will help idenfy routes towards mass

    refurbishment. The Naonal Refurbishment Centre has

    therefore sought the views of professionals in a series

    of workshops. The following secon examines what

    stakeholders from England, Scotland, Wales and Northern

    Ireland believe are the main barriers and opportuniesseng it in the context of the regulatory and legislave

    landscape.

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    Around the UK

    An overview of the regulaons and government iniaves in

    each of the devolved naons and industry atudes across the

    UK.

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    England

    Age of Englands housing stock (Source: English Housing

    Survey 2009-10 Household Report, Communies and Local

    Government, July 2011).

    English housing at a glance

    Households: 21.5 million (2009)j

    Average SAP rang: 55 (2009)j

    Households in fuel poverty: 3.5 million (2010k

    Homes with cavity wall and lo insulaon:

    14.2% (Q16, 2012)l

    j

    English Housing Survey 2009-10, DCLG, Feb 2011k

    Annual Report on Fuel Poverty Stascs 2012, DECC, 2012l

    CERT Summary Report Q16 by English Regions, Scotland, Wales, Energy Saving Trust

    Regulations and Standards

    Building Regulaons Part L (England & Wales)

    Part L of the regulaons covers energy eciency

    in domesc and non-domesc buildings. It is the

    governments primary tool for driving a buildings

    environmental performance standards in England.

    The latest revisions, which came into force in October

    2010, require a 25% reducon in CO2

    emissions against

    2006 regulaons rising to 44% in 2013, with a zero carbon

    target for 2016. SAP sets emissions target, which is related

    to size and form of the home.

    Under Part L1B (Exisng buildings) only signicant

    improvements need be applied to such things as

    extensions, installaon of double glazing or ng of

    conservatories. There are also consequenal improvement

    requirements that aect exisng homes for example,

    upgrading the energy eciency of the whole of an internal

    wall when work is planned to be undertaken on more

    than 25% of that wall. For certain types of major works

    with oor areas over 1,000m2, where the work has the

    potenal to increase energy intensity, such as extending

    the building, addional measures are needed to make the

    exisng building more energy ecient.

    Energy Performance Cercate (EPC)

    Homeowners are required to provide potenal buyers

    and tenants with EPCs whenever a home is being sold or

    rented. The EPC, using theorecal modelling based on

    the performance potenal of a buildings design fabric,

    gives the home an A (most ecient) to G (least ecient)

    energy-eciency rang, standardised informaon

    about running costs, and recommendaons for energy-

    eciency and low-carbon improvements. EPCs are valid

    for 10 years and should be provided alongside property

    parculars. EPCs are produced by accredited domescenergy assessors, using a reduced-data version of the SAP

    methodology.

    Non Domesc Energy Performance Cercate (NDPC)

    As with EPCs, NDPCs use an A-G rang system to show

    how energy-ecient a commercial or public building is

    and is calculated in the same way as an EPC.

    1945-64:

    20%

    1919-44

    17%1965-80:

    21%

    Pre-1919:

    21%

    1980-90:9%

    Post-1990:

    12%

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    Feed-in Taris (FiTs)

    Launched in April 2010 with an 867 million budget overfour years, the governments FiTs scheme encourages

    consumers to invest in small-scale micro-generaon

    technologies such as photovoltaic (PV) panels, by allowing

    them to claim regular payments from energy suppliers

    for generang and exporng surplus electricity back

    into the naonal grid. However, an unexpected rise in

    the installaon of solar PV, fuelled by a 45% drop in

    installaon costs against 2009 levels, threatened the

    budget. From August 2012, the standard generaon tari

    for a solar PV (up to 4kW for a retrot project) dropped

    from the original 41.3 pence per kW generated to 16

    pence (EPC Band D or higher). Eligibility was also limited to

    premises with a certain level of thermal eciency.

    Renewable Heat Incenve (RHI)

    The RHI scheme provides consumers with a nancial

    incenve to install renewable heang technologies such

    as solar thermal systems and heat-pumps by allowing

    them to claim money back from energy suppliers for

    every metered kW produced. It was introduced in 2012

    for non-domesc users, with taris set at dierent rates

    and spanning 20 years. For example, a large ground source

    heat pump of 100kWth or above, will receive 3 pence

    per kWth metered. The government has so far invested

    15 million towards the Renewable Heat Premium to

    help domesc consumers install solar thermal hot water

    systems, heat pumps and biomass boilers. Payments range

    from 300 to 1,250 depending on the technology. The

    launch of the RHI for domesc households is expected for

    the summer of 2013, following government consultaon.

    Wales

    Regulations and standards

    Building Regulaons (Wales)

    From 1 January, 2012 revisions to the current Building

    Regulaons (England and Wales) and associated

    procedures and guidance will be made by the Welsh

    government, which is expected to issue its rst devolved

    Weslsh housing at a glance

    Households: 1.3 million (2009)j

    Average SAP rang: 61.9 (2009)j

    Households in fuel poverty: 332,000 (2008)k

    Homes with cavity wall and lo insulaon:

    17.9% (Q16, 2012)l

    jHousehold Esmates for Wales, 2010. Welsh Government, 2011

    kLiving In Wales 2008, Welsh Government

    lCERT Summary Report Q16 by English Regions, Scotland, Wales, Energy Saving Trust

    Age of Wales housing stock (Source: Unpublished BRE

    research, 2012).

    PAYSAhead of the Green Deal, the government carried

    out ve Pay As You Save (PAYS) pilot schemes to

    understand householder movaon and take-up. A

    total of 311 householders across England signed upto the pilot, with on average two to three energy

    eciency measures installed in each household.

    The average total value of each package ranged

    from 4,194 to 13,217, with over 70% repaying

    over 25 years. Double glazing was the most

    popular measure, followed by solar PV. The Energy

    Saving Trust, which managed the pilot schemes,

    has published its ndings in the Home energy Pay

    As You Save pilot reviewreport[19].

    1945-64:

    21%

    1919-44

    11%

    Pre-1919:

    30%Post-1964:

    38%

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    Building Regulaons in 2013. The government has

    indicated that it will set a 55% improvement (over the2006 Building Regulaons) as the target for the rst

    changes to the devolved regulaons.

    The Welsh government is commied to the Zero Carbon

    housing and the Assembly Government intends to

    undertake a further review of Part L in 2014 to consider

    the next steps towards zero carbon.

    Energy cercates (EPCs and DECs)

    Refer to the England secon for details about Energy

    Performance Cercates (EPCs) and Display Energy

    Cercates (DECs).

    Welsh Housing Quality Standard

    The Welsh Assembly Government has set a target that all

    social housing in Wales should meet the Welsh Housing

    Quality Standard (WHQS) by 2012. The WHQS sets a

    minimum energy performance standard of SAP65 (in the

    middle of Band D on an Energy Performance Cercate),

    and also requires some minimum features in homes, such

    as programmable heang controls.

    Environmental Health Regulaon

    Refer to the England secon for details.

    Incentive programmes

    The Green Deal, Energy Company Obligaon, Feed-in

    Taris, and the Renewable Heat Incenve, apply to Wales.

    Refer to the England secon for details.

    The Arbed scheme

    Arbed means save in Welsh and the scheme aims to

    upgrade the energy eciency of exisng housing stock

    in some of the most deprived parts of Wales. Phase 1,

    which ended in March 2011, aimed to improve the energy

    eciency in 6,000 homes. The welsh government is

    comming 45 million for Phase 2 to improve the energy

    eciency of a minimum of 4,800 exisng homes and

    reduce a minimum of 11.6 KTCO2

    (Kilo-tonnes of CO2) of

    greenhouse gas emissions by the end of 2015.

    Nest

    Nest is the Welsh fuel poverty scheme that oers advice,

    full home energy assessments and home improvements

    for the most energy inecient homes at no cost to the

    occupant. The scheme is open to those receiving benets

    and living in the hardest-to-heat homes. Nest can oer a

    range of home improvements, including central heang

    boilers and lo, cavity wall and solid wall insulaon.

    Tackling Fuel Poverty in Wales

    Wales introduced a naonal fuel poverty scheme

    on 1 April, 2011. The scheme focuses on homes

    that have an Energy Performance Cercate Band

    F or G rang and householders who are eligible for

    a range of means tested benets.

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    The Scosh Housing Quality Standard

    The Scosh Housing Quality Standard (SHQS), introduced

    in 2004, is the principal measure of housing quality

    in Scotland. It is the equivalent to the Decent Homes

    Standard in England and Northern Ireland and the Welsh

    Housing Quality Standard.

    In order to pass this minimum standard, properes must

    meet a set of ve broad housing criteria, which consist

    of 55 elements that the property is measured against.

    For social housing, there is a policy target for landlords to

    bring their stock up to every element of the standard by

    April 2015. Private sector landlords and owner-occupied

    households are not subject to this target.

    In June 2012, the Scosh government also published its

    consultaon document, Developing an Energy Eciency

    Standard for Social Housing. The dra standard builds

    upon the SHQS and is part of Scotlands wider Sustainable

    Housing Strategy. The aim is to set a challenging, yet

    achievable rang, which both warm, low-carbon homes in

    a nancially sustainable way.

    Scosh housing at a glance

    Households: 2.37 million (2011)j

    Average SAP rang: 61.9 (2011)j

    Households in fuel poverty: 658,000 (2010)k

    Homes with cavity wall and lo insulaon:

    15.2% (Q16, 2012)l

    jEsmates of Households and Dwellings in Scotland, The Scosh Government 2011

    kThe Scosh House Condion Survey, The Scosh Government, 2011

    lCERT Summary Report Q16 by English Regions, Scotland, Wales, Energy Saving

    Trust, 2012

    Age of Scotlands housing stock (Source: Unpublished BRE

    research, 2012).

    1945-64:23%

    1919-44

    14%

    Pre-1919:

    19%

    Post-1964:

    44%

    Scotland

    Regulations and standards

    Building Standards

    Secon 6 of the Scosh Building Standards, which relates

    to energy performance, came into force in 2009, with

    amendments in 2010. For new homes, the standards

    and guidance are intended to achieve an improvement

    of around 30% reducon in carbon emissions against

    previous standards (2007). It is expected that furtherrequirements will be introduced in 2013 and 2016.

    The standards include a consequenal improvements

    requirement. This applies when homeowners build an

    extension to an energy inecient home and choose,

    either to make energy saving improvements to the whole

    house, or to build the extension using higher insulaon

    standards.

    A building owner may employ an Approved Cerer

    of Design to ensure that their building meets the

    requirements of Secon 6 (Energy) Scosh BuildingStandards. The status of Approved Cerer of Design is

    only given to people who hold appropriate qualicaons

    and have sucient experience to cerfy that the part of

    the design process relevant to Secon 6 is compliant.

    Energy cercates (EPCs and DECs)

    Refer to the England secon for details about Energy

    Performance Cercates (EPCs) and Display Energy

    Cercates (DECs).

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    Northern Ireland

    Regulations and standards

    Building Regulaons (Northern Ireland) 2006

    The conservaon of fuel and power in dwellings

    is contained in Part F1 of the Building Regulaons

    (Northern Ireland), which was last revised in 2006.

    As with Part L (England and Wales), the regulaons

    Incentive programmes

    The Green Deal, Energy Company Obligaon, Feed-inTaris, and the Renewable Heat Incenve, apply to

    Scotland. Refer to the England secon for details.

    The Home Insulaon SchemeThe Home Insulaon Scheme (HIS) is designed

    to improve the energy eciency of houses in

    specic areas of Scotland, selected on the basis of

    deprivaon, housing stock, and levels of emissions.

    HIS promotes and installs free or discounted

    lo and cavity wall insulaon plus other energysaving measures. It is available to around 380,000

    properes in 29 local authority areas.

    NI housing at a glance

    Households: 688,700 (2008)j

    Average SAP rang: 57 (2009)j

    Households in fuel poverty: 302,300 (2009)k

    Homes with cavity wall and lo insulaon:

    65% (2001-2009)k

    j2008 Based Household Projecons for Areas within Northern Ireland, Northern

    Ireland Stascal Research Agency, August 2010k

    Northern Ireland House Condion Survey 2009, Northern Ireland Housing

    Execuve, 2010

    Age of Northern Irelands housing stock (Source: Unpublished

    BRE research, 2012).

    1945-64:

    17%

    1919-44

    10%

    Post-1964:

    60%

    Pre-1919:

    13%

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    apply to consequenal work in exisng buildings and

    major extensions. At the me of wring, consultaon

    is underway for a further revision. It is expected that

    Northern Ireland will adopt the 25% reducon of CO2

    emissions included in the 2010 revisions to Part L (England

    and Wales), which came into force in October 2012.

    Energy cercates (EPCs and DECs)

    Refer to the England secon for details about Energy

    Performance Cercates (EPCs) and Display Energy

    Cercates (DECs).

    Decent Homes Standard

    The Northern Ireland Housing Execuve is responsible forthe Decent Homes Standard, which sets the standards

    for modern homes. In 2009/ 10 the Housing Execuve

    invested 239 million on improvement programmes

    and maintenance of public housing; improving private

    sector homes through grant aid; promote good house

    design standards; and improve energy eciency. Work

    in 2010/11 includes 3,150 improvements and planned

    maintenance work to 7,700 Housing Execuve homes.

    Environmental Health Regulaon

    Northern Ireland has so far not adopted the Housing

    Health and Safety Rang System (HHSRS), which has

    replaced the Fitness Standard in England. However, the

    Housing Execuve sll measure the HHSRS using the

    Housing Condion Survey (HCS) in order to compare data

    with other naons. Surveys have been undertaken against

    the 2001, 2006 and 2009 Northern Ireland HCS, with a

    2011 HCS providing updated gures for Northern Ireland.

    Incentive programmes

    The Green New Deal

    The Green Deal will not apply to Northern Ireland. Instead,

    there is the Green New Deal Group is a coalion of 40organisaons and individuals from across the public,

    private and third sectors, with a wide-ranging programme

    to cut fossil-fuel consumpon and build a compeve

    low-carbon economy. This includes the refurbishment

    of around 137,000 homes and transforming the energy

    performance of public buildings.

    The Green New Deal was allocated 12 million in the

    2011-15 Budget but is currently under review, including

    a business proposal submied by the Green New Deal

    Group. The Northern Ireland government is assessingit against other opons, such as an an extension to the

    Warm Homes budget.

    Northern Ireland Renewables Obligaon (NIRO)

    NIRO is the main support mechanism for increasing the

    level of electricity consumpon generated from renewable

    energy sources. NIRO places an obligaon on electricity

    suppliers to account each year for a nincreasing amount

    of their sales from renewable sources or to pay a buy-out

    fee that is proporonate to any shorall. Suppliers comply

    with the NIRO by presenng Renewables Obligaon

    Cercates (ROCs) which are issued to renewable

    generators according to the level of output. The NIRO

    operates in tandem with similar obligaons in the UK.

    Renewable Heat Incenve (RHI)

    In September 2011, the Department of Enterprise,Trade and Investment launched a public consultaonon the potenal introducon of the RHI in NorthernIreland. This consultaon sought views of stakeholderson the design and implementaon of the RHI as well ason other proposals for developing the renewable heatmarket. Among the proposals was that the RHI should beavailable to the domesc sector by October 2011, withinterim support available unl a longer term scheme isintroduced.

    Warm Homes Scheme

    This scheme is funded by Northern Irelands Department

    for Social Development for those receiving benets,

    homeowners and private landlord tenants. Measures

    covered include cavity wall and lo insulaon. Warm

    Homes Plus is for households with Economy 7, solid fuel

    and boled gas/LPG.

    NISEP

    The Northern Ireland Sustainable EnergyProgramme (NISEP) is Northern Irelands supplier

    obligaon, similar to the Community Energy

    Saving Programme (CESP). NISEP promotes energy

    eciency and sustainable energy supplies that

    oer the best value for customers, especially those

    who are vulnerable. Gas providers received funds

    in 2010, with plans to include organisaons other

    than licensed energy suppliers in the bidding for

    funding.

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    The WorkshopsBetween 2010-2012 the Naonal Refurbishment Centre

    led a consultaon across England, Wales, Scotland and

    Northern Ireland to understand the industrys views about

    delivering green refurbishment on a mass scale.

    The consultaon began in England, with nine workshops

    held in Birmingham, London, Newcastle, Manchester,

    Loughborough, Bristol and Leeds. Workshops were

    then held in Cardi, Glasgow and Belfast. Around 100

    parcipants aended the workshops, providing valuable

    insights.

    Parcipants included renovaon providers, product

    suppliers and manufacturers, local authories, registered

    social landlords, housing associaons, universies and

    government agencies.

    They were asked ve quesons:

    What are the drivers for reducing CO2

    in exisng

    buildings through refurbishment?

    What opportunies do these drivers bring to you andyour sector?

    What are the barriers to delivering these

    opportunies?

    How do we remove the barriers and deliver low

    carbon buildings?

    What key things should we take into account when

    developing a naonal refurbishment programme?

    The feedback from each of the workshops was broadlyconsistent and has therefore been compiled into a single

    quesons and answer secon. The full feedback from each

    of the workshops is included in the appendix on p. 31.

    What are the drivers for reducing CO2 inexisng buildings through refurbishment?

    Legislaon

    At a naonal level, the Climate Change Act (2008) is

    driving government targets and policy, with Building

    Regulaons Part L and improved EPC rangs being set by

    each of the devolved naons. Targets are also increasingly

    being set at a local level.

    Fuel poverty and energy security

    Increasing fuel poverty caused by rising bills as a result of

    increased global energy demand

    Poor housing

    Too many people live in poor quality homes causing health

    and societal problems.

    Economy

    There is a need to smulate economic growth, including

    jobs, and to reduce the cost of bills for households and

    businesses. Need to create new domesc and export

    markets.

    Preserving character and heritage

    Mistakes in the past should not be repeated in new

    developments. Local heritage, character and identy,

    parcularly of rural communies, needed preservaon.

    Reduce embodied carbon

    Replacing exisng buildings is more carbon intensive than

    repair/refurbishment.

    What opportunies do these drivers bring

    to you and your sector?

    Do the right thing

    Green refurbishment is an opportunity for the

    construcon industry to be part of the green economy.

    Increase jobs

    The refurbishment of thousands of buildings could

    increase employment opportunies, for apprences,

    SMEs and professionals, including architects.

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    Energise the supply chain and expand markets

    Expand and diversify into new markets for both exisngand new products, including innovave technologies and

    processes.

    Raise skills

    Create enrely new, specialised skills, with a skills market

    made up of partnerships between organisaons and

    educaonal providers. A skills and training cercaon

    scheme for refurbishment would be required, with the

    introducon of new skills to ensure quality and customer

    condence.

    Improve buildingsExtending the lifeme of exisng buildings would

    increasing both their sustainability and market values.

    Improving the sense of place

    An opportunity for society embrace the cultural value

    of exisng building stock and vernacular architecture in

    terms of improving the character of whole townscapes.

    Reducing fuel bills, increasing wellbeing

    Energy-ecient buildings could increase peoples

    disposable income, by helping to reduce fuel bills, but

    also increase their well-being. The refurbishment of coldand damp buildings would improve both the health of

    occupants and their ability to work.

    Improve community and regeneraon

    Green refurbishment could foster more communitycooperaon such as street-by-street improvements and

    district heang.

    Public sector investment

    Aract investment from the public sector where it might

    draw benet from refurbishments. For example, the NHS

    might invest in healthier buildings if it is shown that it

    could save on treatment of individuals in the longer term.

    Green nance

    Financial services could play a role in delivering innovave

    green nance, so that people could start earning moneyfrom micro-renewables and also increase their property

    values.

    What are the barriers to delivering theseopportunies?

    Lack of leadership

    There is poor leadership from government with a lack of

    clear and consistent policy direcon, joined-up thinking

    between government departments, or posive messages

    from government to business. Planners are sll negaveand overall planning legislaon too slow-moving.

    Poor regulatory frameworks

    Lack of naonal refurbishment standards, or clear targets

    for exisng buildings within Building Regulaons

    Part L, make it harder for industry to deliver eecve

    soluons or products. The actual denions of green

    refurbishment and low carbon buildings were too

    imprecise.

    Lack of business condence

    A lack of clear government backing, including nancialincenves and cauous lending from banks has caused a

    lack of businesses condence or wherewithal to invest in a

    green refurbishment.

    Lack of a strong business case and too much risk

    The business case for green refurbishment is sll weak.

    The high cost of new materials and developing new

    products will be prohibive for some businesses. There is

    also a conict between inial capital cost and long-term

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    cost, which drives out innovaon. Insucient or slow

    returns on investment for manufacturers plus increasedcosts due to VAT increases. Tendering for refurbishment

    projects can also be complex and costly. Pay-back mes

    for most larger renewable measures is to be too long

    typically seven to 10 years while some products and

    processes might actually have poor CO2-saving/payback

    raos.

    Risk in refurbishment

    Compared with new build, refurbishment carries high

    risks, which are oen borne disproporonately by very

    small sub-contractors.

    Public take-up

    Capital cost to nance energy-eciency measures is a

    challenge on householder and business budgets.

    Lack of skills and knowledge

    There remains a shortage of skills, and a lack of readiness

    of naonal and local supply chains to deliver innovave

    refurbishment. Many small building contractors have

    limited innovave product knowledge or best pracce

    experience. Builders oen lack the condence to sell new

    technologies, and customers oen distrust their ability to

    do a good job. Training oen focuses on whether the job is

    being carried out properly, rather than whether the right

    job is being carried out in the rst place.

    Unwillingness to change

    Construcon industry is oen resistant to change, and

    businesses are unwilling to give up compeve advantage.

    Local refurbishment markets may be too fragmented to

    enable change; small building contractors unwilling to

    oversell their services in a highly compeve market.

    Public do not understand the benets, and are afraid of

    the cost and disrupon.

    No clear communicaon or guidance

    Lack of skills, knowledge and engagement was due toa corresponding lack of clear, consistent informaon.Homeowners, social and private landlords and buildingprofessionals are a disparate audience and exisnginformaon is oen conicng. The lack of authoritavepracce guides hinders the industry in delivering greenrefurbishment soluons and that the lack of clearcommunicaon prevents the mobilisaon of the wider

    public.

    Complex delivery

    There are addional costs and disrupon associated withrefurbishment projects, such as decanng residents can

    account for half the cost of social housing refurbishment,

    ill-planned refurbishment to oces can severely disrupt

    business. The levels of people, resources and mescales

    associated with large-scale refurbishments remain unclear.

    Complexity of green refurbishment

    Householders put o by the expense and disrupon of

    refurbishing a whole house and daunted by possible

    soluons. Previously unknown structural problems, and

    other hidden horrors such as asbestos and dry rot, couldalso complicate esmaon of costs.

    New technology

    The route to market is too oen delayed by the

    accreditaon process, and that the industry can be slow in

    adopng new products. End-users may also be put o by

    the real or perceived complexity of new technologies, and

    use it either incorrectly or not at all thus not gaining the

    benets.

    How do we remove the barriers and deliver

    low carbon buildings?

    Stronger leadership

    Greater clarity of purpose and strategic thinking from

    government and beer co-ordinaon between public

    bodies. The government should set out a roadmap for

    new policies and roadmaps with a minimum mescale and

    legislaon fast-tracked. All stakeholder groups need to be

    more pro-acve about inuencing government thinking

    and policy development, as well as developing standards.

    Beer regulaons and standardsClear thermal standards should be developed. Building

    Regulaons should be developed to make green

    refurbishment the norm, with cercaon for quality-

    accredited buildings. In general there should be more

    stringent and enforceable law, including compliance with

    Part L, and ghter regulaon on what manufacturers can

    claim. Tough nancial penales should be created for not

    meeng targets.

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    Create clearer routes to funding

    In addion to FiTs and RHI, building owners should benetfrom other incenves such as reduced VAT, stamp duty

    council tax rebates linked directly with EPCs. Other funding

    proposals included interest-free loans with long pay-back

    periods, loans that are paid back on the sale of the home,

    lower-rate green mortgages, and extending the boiler

    scrappage scheme. In general there is requirement for

    clearer direcon from funding bodies and for funds

    to be ring-fenced.

    Improve delivery

    Create economies of scale through community

    partnerships and partnerships between housingassociaons for street-by-street programmes. Be

    pragmac, acknowledging that dierent schemes and

    buildings, need dierent soluons with dierent results.

    Councils should facilitate a volume refurbishment as

    they understand the local building stock. More public

    buildings could become refurbishment exemplars, with

    more co-ordinaon of the dierent projects. Research

    and development into delivery processes will help volume

    refurbishments.

    Provide beer training

    A beer spread of green skills training across the countryto give local workforce the appropriate skills. There should

    be mass-skills training with more collaborave working

    between dierent trades. Funding should be priorised

    towards providers that up-skill exisng trades. Specialist,

    refurbishment-related skills accreditaon would give

    condence to consumers. Sustainable refurbishment

    should be embedded in the connuing professional

    development (CPD) of building professionals, especially

    architects. The prole of building engineers, who

    specialise in building technology, urgently needs to be

    raised so that more young people will consider it as a

    career.

    Create a stable market environment

    More stability to deliver mass retrot, with a beer-

    integrated supply chain to drive down costs, and

    industrialised soluons developed to deliver at scale.

    Delivery could be enhanced by replacing individual

    consultants and contractors with more integrated

    soluon providers. Manufacturers want a clear brief of

    the soluons needed to develop the right products, and a

    payback incenve to get 50% of savings. Project insurance

    would help to overcome risk transfer, while demand from

    local authories, housing associaons and ALMOs shouldbe consolidated to create an inial mass-market.

    Simplify and improve soluons

    Develop more products that are easy to use and dont

    require specialist skills to install. Create plug and play

    soluons to remove complexity and disrupon. Focus on

    the 20% of measures that achieve 80% of CO2

    savings.

    Architects should incorporate viable products in their

    designs. Surveyors should give homeowners independent

    advice about specic soluons, and phased refurbishment.

    Local authories could present local communies with

    opmum external wall insulaon soluons, in partnership

    with providers, for street-by-street installaons. This

    would help spread costs, and would help with dierences

    in zoning, u-values and possible infringements of party

    wall legislaon that can arise when individuals undertake

    their own insulaon projects.

    Building consumer condence

    Trade associaons have a key role to play in raising

    consumer condence. Trusted contractor schemes or

    installer networks, endorsed by trade bodies, could

    include site visits. Other independent inspecon and

    quality control mechanisms could also be developed, with

    insurance-backed guarantees and warrantees

    to further strengthen condence.

    Increase knowledge transfer and awareness

    Beer co-ordinaon of refurbishment demonstraon

    projects carrying out valuable work so lessons reach a

    wider audience. More informaon about the benets of

    each technology for the end user to help idenfy robust

    mass retrot soluons. An awareness drive aimed at

    local authories, from chief execuves to building control

    ocers.

    Changing behaviour

    Energy-ecient buildings need to be promoted at every

    level, from schools to the mass media. Lessons could be

    learned from success of the double glazing sector, which

    engaged the public and created a market demand that

    changed consumer behaviour. Educate occupants so that

    technologies properly and not abandoned.

    More eecve communicaon

    Messages about the benets of green refurbishment

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    need to be stronger, with an emphasis on reduced

    energy bills. Informaon needs to t audience needs,with communicaon campaigns for homeowners, private

    and social housing landlords, business and building

    professionals. Free, imparal advice should be easily

    accessible from local authories and independent bodies,

    and demonstraon project case studies more widely

    disseminated. Provide comparison-based informaon

    through DIY retailers and builders merchants and help tap

    into tradional trigger points.

    What key things should be taken into account

    when developing the naonal refurbishment

    strategy?

    A joined-up approach

    A more coordinated and collaborave approach to

    refurbishment, with more dened goals and a clearer

    understanding of desired outcomes. Develop a

    collaborave mul-disciplinary network to understand the

    soluons and regional approaches. Joined-up thinking will

    to nd naonal and regional soluons to skills and training

    and other areas that threaten a successful naonal

    refurbishment drive.

    Knowledge and evidence

    Refurbishment guidance and advice should be based on

    robust evidence. There needs to be a central source for

    performance data from dierent demonstraon projects

    around the country. This will allow the sector to see which

    products and soluons work, how best they should be

    used and any risks associated with their use. This will

    enable reliable informaon such as best pracce guides to

    be produced, manufacturers to idenfy possible gaps in

    the market, and industry to develop praccal codes.

    Shape government policyGovernment should be encouraged to develop clear

    and consistent legislaon, regulaon, standards and

    incenves, with strong cross party support. Then

    encourage government to sck to policy.

    Standards and codes

    Clear standards for refurbishment, building on proven

    naonal standards such BREEAM, which recognises that

    there is not a one-size-ts-all approach to green retrot,

    and can be adapted further based on market need.

    Standard soluons developed for individual elements,with rangs for dierent products and systems.

    Eecve delivery soluons

    Public and private partnerships, with access to reliable

    suppliers and installers should be encouraged. Targets for

    delivery should be dened, with achievable milestones.

    Local authories, housing associaons and ALMOs

    should lead street-by-street refurbishment iniaves to

    reduce costs and ensure consistency.

    Improved skills and accreditaon

    Raise the skill levels, parcularly for smaller buildingcontractors. There needs to be a co-ordinated

    approach, creang links with training providers at all

    levels to increase the skills capacity needed to deliver

    innovave soluons. There is a role for trade bodies to

    give accreditaon to contractors and ensure that work

    is carried out properly. This will improve consumer

    condence.

    A local focus

    A recognion of dierences between regions and

    devolved naons. Regulaons and standards should reect

    this and soluons should be based on local building typesand materials, as well as local character. There should be

    a reliance on local contractors to deliver work whenever

    possible. Local networks should be used to introduce

    change, mobilise businesses and leverage funding.

    Praccal and achievable soluons

    Focus on relavely simple quick-wins such as cavity wall

    insulaon. Easy-to-use, low-tech soluons should be

    promoted to end-users, and a project-by-project approach

    to refurbishment advocated to consumers put o by the

    cost of the whole-house approach.

    Improved funding streams

    Clearer funding mechanisms and incenves need toimprove the case for companies and housholders toinvest in R&D and energy-ecient soluons. These couldbe linked to incenves such as reduced VAT and reducedcouncil tax or stamp duty. There is also scope to bringenergy providers and personal nance together and to

    invesgate opportunies for gear funding.

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    Eecve communicaon and engagement

    Beer engagement with the supply chain and consumersabout the benets of green refurbishment. More praccal,

    step-by-step processes and product guides, available

    at point-of-sale outlets to increase knowledge and

    condence. Communicaon should be targeted to t

    the dierent audiences, with the emphasis on nancial

    benets and comfort rather than climate change.

    Consumers should be told about what they can do to

    improve their buildings with lile or no money. Good

    examples of refurbishment should be used to excite the

    publics imaginaon.

    Conclusion

    Since parcipants at the 2010 workshops raised concerns

    about the lack of clear leadership training and funding,

    green refurbishment has become xed item on the

    energy-eciency agenda of both policymakers and

    business. In the past two years the government has

    launched its tari schemes and is implemenng its

    Green Deal loan iniave in all the devolved naons bar

    Northern Ireland. More specialised training courses are

    now being oered for trades and retrot has even started

    reaching the pages of the naonal press.

    Nevertheless, the concerns and aspiraons expressed in

    all the workshops remain valid and are broadly consistent

    throughout the devolved naons. Chief among these is

    sll the desire for a more co-ordinated approach within

    industry; beer access to useful data about the soluons

    that work for dierent building types and more up-skilling

    of the workforce.

    And despite an increased focus on green refurbishment

    by government, there sll remains a concern about a lack

    of leadership in terms of the creaon of standards; driving

    forward greater public understanding and engagementwith energy-eciency; and creang incenves for people

    to invest in soluons and industry to invest in R&D.

    Delivering refurbishment on a naonal scale

    Parcipants in all the workshops had a clear idea of what

    would help a naonal delivery of refurbishment. Crical

    to ecient delivery, is sll the need for data about what

    energy-eciency measures actually work for dierent

    building types in dierent in dierent parts of the UK.

    There is sll a desire for a single place where reliable

    performance data can be accessed to inform investmentdecisions.

    There is also a desire for refurbishment standards to be

    developed, including a refurbishment equivalent of the

    Code for Sustainable Homes and creang beer links

    between industry and training providers to increase the

    skills capacity needed to deliver innovave soluons in

    occupied property.

    Above all there is a strong recognion among parcipants

    in all the workshops that industry needs to grasp the easy

    wins such as cavity wall insulaon rst, in order to meet

    the targets. This pragmasm extends to a recognion thateasy-to-use and easy-to-install soluons will provide the

    greatest inial gains.

    Parcipants in all the workshops understood the

    challenges presented by a lack of nance and strained

    household budgets. Incenvising people to invest in

    energy eciency whether through tax rebates, lower

    VAT, aracve loans is seen as crical to kick-starng

    the market, which might in turn create a stronger

    business case for companies to invest me and money to

    developing new soluons.

    However, underpinning all this is a need to beer

    communicate the benets of making buildings more

    energy-ecient as a business opportunity for contractors

    and as a way to reduce bills and emissions for occupiers.

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    Naonal Refurbishment Centre

    Supporng a joined-up approach backed up by robust

    performance data and strengthened by collaborave praccal

    problem-solving.

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    Our acvies

    The Naonal Refurbishment Centre (NRC) is a joint

    iniave between BRE, the Energy Saving Trust andpartners to provide evidence and knowledge that supports

    the mass delivery of green refurbishment.

    The NRC is providing this evidence through a naonal

    demonstraon network of over 500 refurbishment

    exemplars, one of the largest of its kind in the UK. The

    analysis of the data aims to provide crical insight for both

    industry and government in the areas of refurbishment

    soluons and skills.

    To foster knowledge sharing, the NRC is also building up

    an online library of best pracce guides and resources on

    all aspects of green refurbishment and retrot, as well asproviding informaon on events and seminars.

    A partnership organisationThe Naonal Refurbishment Centre is aimed at industry,

    driven by industry and funded by industry. Its partners

    represent a cross-secon of industry and include

    manufacturers, energy providers, main contractors,

    housing associaons, professional organisaons, research

    bodies, training providers and retailers. It is a highly

    collaborave organisaon, with the partners aending

    quarterly steering group meengs led by an independent

    chairman.

    The leading partners are BRE and the Energy Saving

    Trust. The two organisaons have a well-established

    history of working together, with complementary skills

    and experse. They both have a UK-wide delivery

    infrastructure and leading data and knowledge insight,

    with robust accreditaon and performance monitoring

    protocols.

    Gathering the evidenceThe Naonal Refurbishment Centres primary goal isto help support a step-change in the naonal delivery

    of sustainable refurbishment by providing industry

    stakeholders with data driven energy-eciency measures.

    When the Department of Environment and Climate

    Change called for evidence to help it develop the Green

    Deal proposal, the NRC provided it with data from over

    500 refurbishment exemplar projects. The informaon

    included the age and details of house-types, key

    Our goals

    Provide the data needed by industry to make

    evidence-based decisions and aid policy

    development.

    Act as a forum for the industry to set the

    refurbishment agenda and support delivery.

    Support R&D and oer clear routes to market

    for private-sector partners for innovaon, new

    materials and technologies.

    Act as a one-stop-shop for those seeking

    sustainable refurbishment soluons, providing

    them with data, guides, and advice.

    Disseminate naonal best pracce and

    standardised design soluons.

    Inform the training and skills sector for

    development of small and medium sized

    building contractors who are the backbone of

    the refurbishment sector.

    To foster collaboraon in a compeve

    industry.

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    refurbishment measures, cost of intervenons, overall

    energy performance data and lessons learned.

    This kind of informaon is being made available to the

    public and the NRC is also able to overlay addional

    sources of informaon to carry out deeper analysis of the

    data to really understand the true eciencies and costs of

    dierent energy-eciency measures where required.

    Benets from gathering data

    A study into soluons and skills, using data from the

    Refurbishment Portal and elsewhere, highlights the

    importance of having a large data-set to draw upon.

    When the Refurbishment Portal was rst launched in June

    2011, the cost of achieving an 80% reducon in CO2

    was

    esmated to be around 36,000 for a home. The study

    found that while economies of scale are expected to

    reduce costs in the long term, the lack of readiness of the

    supply chain and the workforce to deliver refurbishment

    could mean the costs of these works actually goes up. This

    understanding will help inform industry of the need to tool

    up for large scale delivery, and provide the correct skills to

    deliver.

    Reviewing BREs Victorian Terrace refurbishment project,

    the study also gained valuable insights into where wastage

    of me and materials can occur. It revealed, for example,

    that 15% of all man-hours spent on the refurbishment of

    the hard-to-treat building, was found to have no added

    value.

    Using BREs site eciency tool CALIBRE, the amount of

    me spent on dierent acvies could be accurately

    broken down to nd ways of improving eciencies in the

    refurbishment process. While a lot of site me was spent

    making repairs to the structure and ng insulaon, a

    great deal of me was also spent non-producvely on

    changes to the specicaon and delays through receiving

    non-FSC mber and poor buildability of products to suit arefurbishment environment.

    Lessons learned from projects such as these will mean

    ensuring the provenance of supplies, and developing rapid

    retrot measures will reduce me and materials needed

    to complete the work.

    Raising awarenessThe NRC regularly speaks at seminars, workshopsand conferences to raise awareness of issues around

    sustainable refurbishment and retrot. At Ecobuild 2012,

    for example, representaves chaired panel discussion

    seminars on refurbishing hard-to-treat homes, smart

    metering and the importance of sharing best pracce.

    It has also been featured in The Daily Telegraph, and

    contributed arcles for the trade press and journals,

    including RICS Residenal Property Journal.

    Hosng events

    Among the dierent workshops and events that theNRC has been involved with, is the annual INSITE event,

    which in 2011 focused on retrot and which the Naonal

    Refurbishment Centre sponsored. A key desnaon was

    the Reality Zone exhibion, which featured refurbishment

    case studies from its Naonal Refurbishment Centre

    partners. The exhibion also included brieng sessions on

    dierent retrot issues, including briengs on the Green

    Deal, trigger points for domesc refurbishments and

    sustainable oce refurbishments.

    The Refurbishment Portal is a searchable database, allowing

    users to search for refurbishment case studies. Each case

    study includes an overview project descripon, with details of

    measures and performance data. It is available to all via

    www.rethinkingrefurbishment.com.

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    Invest in Innovave Refurbishment

    The NRC also co-hosted a workshop with the ModernBuilt Environment Knowledge Transfer Network ahead

    of the Technology Strategy Boards Invest in Innovave

    refurbishment compeon in April 2012. Architects,

    suppliers, installers, universies and others members of

    the retrot community were able to learn more about

    the government compeon and network ahead of the

    10M three-year government-funded compeon for

    the non-domesc market. The day-long event featured a

    programme of presentaons from the Department of the

    Environment, the Technology Strategy Board, Arup and

    the Modern Built Environment KTN.

    A voice for industryThe NRC provides a useful plaorm for industry

    stakeholders to connect with government. In January

    2012, for example, Naonal Refurbishment Centre

    partners met with a representave of the Department of

    Environment & Climate Change (DECC) team developing

    the Green Deal. During a round table workshop,

    DECC claried parcular elements of the Green Deal

    consultaon document and partners idened risks,

    barriers and opportunies, and provided evidence for a

    need for an area based approach to carbon reducons.

    What next?

    This report has aempted to describe the refurbishment

    challenge and opportunies for the UK. With the

    excepon of Northern Ireland, the introducon of the

    Green Deal nance scheme represents a crical moment if

    we are to meet the challenges set out at an internaonal

    level with regard to our exisng building stock.

    But it must be remembered that building maintenance

    and refurbishment has always represented a mul-billion

    pound segment of the construcon sector. The NRC will

    connue to respond to the needs of the sector idened

    in our extensive consultaon and relaonship with ourpartners.

    Our core acvies going forward will be to:

    maintain our work gathering the data and

    intelligence that industry needs.

    develop and deliver collaborave research relevant

    to the needs of the sector.

    foster coordinated and collaborave work on green

    refurbishment.

    For more informaon about NRC acvies and to

    use the Refurbishment Portal go to:

    www.rethinkingrefurbishment.com

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    Appendix

    Feedback from the England, Wales, Scotland and

    Northern Ireland workshops.

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    England WorkshopsIn 2010 nine workshops held in in Birmingham, London,Newcastle, Manchester, Loughborough, Bristol and Leeds,

    collecng the views of more than 30 professionals.

    What are the drivers for reducing CO2

    in

    exisng buildings through refurbishment?

    Regulaon/ Legislaon

    Major government iniaves such as the Green Deal,

    guided by the Climate Change Act (2008).

    To a lesser extent, Building Regulaons Part L and

    improving EPC rangs as part of the EUs Energy

    Performance of Buildings Direcve.

    Locally-focused targets, such Naonal Indicator NI 186

    (CO2

    emissions reducon in Local Authority areas), and

    locally-derived targets.

    Eradicang fuel poverty, improving health

    Tackle fuel poverty among vulnerable secons of

    society.

    Make buildings healthier places to live to reduce costs

    to the NHS and wider public sector.

    Meeng expectaons for a higher living standards

    People need comfortable yet aordable homes, and

    exisng buildings need to be refurbished because they

    are unlikely to be replaced.

    Economic factors

    Fuel bills are rising and poverty becoming more

    widespread because of increased worldwide energy

    demand.

    Need to grow economy by boosng technological

    innovaon, creang jobs and supply chains for new UK

    and overseas markets.

    What opportunies do these drivers bringto you and your sector?

    Doing the right thing

    An opportunity for the construcon industry to be

    seen as a force for good, oering companies the

    chance to become part of the new green economy.

    Improving buildings

    Extending the lifeme of exisng buildings and

    increasing both their sustainability and market values.

    Improving the sense of place

    Embrace the cultural value of exisng building stock

    as there are opportunies to improve the character of

    whole townscapes, with benecial impacts for all.

    Reducing fuel bills, increasing wellbeing

    Increase peoples disposable income by helping to

    reduce fuel bills, while increasing well-being.

    Improve both the health of occupants and their ability

    to work by refurbishing cold and damp buildings.

    Expand markets

    Expand markets for exisng products.

    Create and expand markets for innovave new

    technologies and processes with uptake fuelling

    further innovaon in a virtuous circle.

    Increase job prospects

    Increase employment opportunies in the

    construcon industry and create enrely new skills by

    refurbishing thousands of buildings every year.

    Raise skills

    Create a new skills market, where organisaons

    partner with educaonal providers to develop

    qualicaons that enable SME builders to benet from

    market growth.

    Skills and training cercaon scheme for

    refurbishment to ensure quality/customer condence.

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    Public sector investment

    Aract investment from the wider public sector

    where it might draw benet from refurbishments. For

    example, NHS could invest in healthier buildings if it is

    shown that they can expect to save on treatment of

    individuals in the longer term.

    Green nance

    Inuence government funding mechanisms such as

    FiTS and the Renewable Heat Incenve (RHI).

    Financial services deliver innovave green nance, so

    that people earn money from micro-renewables and

    increase property values.

    What are the barriers to delivering these

    opportunies?

    Reduced government funding

    Private sector must ll the gap le by a strained public

    purse but many businesses lack condence to invest

    without clear government backing and support from

    banks,.

    Government incenves are insucient routes to the

    funding remain unclear.

    Poor regulatory frameworks

    Leadership by government is weak.

    A lack of naonal refurbishment standards or

    clear targets for exisng buildings within Building

    Regulaons Part L make it harder for industry to

    deliver eecve soluons.

    The denions of green refurbishment and low

    carbon buildings are too imprecise.

    Lack of skills and knowledge

    Skills shortage and the unpreparedness of naonal

    and local supply chains to deliver innovave

    refurbishment.

    Builders lack the condence to sell new technologies

    and homeowners oen distrust their ability to do a

    good job.

    Training tends to focus on whether the job is being

    carried out properly rather than whether the right jobis being carried out in the rst place.

    Unwillingness to change

    Parts of construcon industry is resistant to change

    and businesses unwilling to give up potenal

    compeve advantage.

    Local refurbishment markets may currently be too

    fragmented to enable change and small building

    contractors may be unwilling to oversell their services

    in a highly compeve market.

    Lack of awareness and buy-in from domesc and

    c