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INDEX

CITY TOURS

- Half Day Verona Walking Tour - The Secrets of The Arena di Verona - Skip-the-Line Guided Tour - Verona Bike Tour - Prestige Best of Verona Tour (Verona Walking Tour + Skip-The-Line Arena Guided Tour) - Full Day Verona and Garda Lake - Verona for Wine Lovers (Amarone Wine Trail Tour + Verona Food Tour)

FOOD & WINE: TOURS and COOKING COURSES

- Verona Cooking Class - Verona Food Tour with Wine Tasting - Amarone Wine Trail Tour

DAY TRIP & EXCURSIONS

- Half Day Sirmione and Lake Garda Tour - Prestige Full Day Lake Garda Tour - Prestige Dolomites Full Day Tour

REGULAR TOURS IN VERONA

** ENGLISH ONLY TOURS ** Rates per person valid from 01 April 2018 to 31 October 2018

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Half Day VERONA WALKING Tour (2 h 30 m) **FREE SALE** SEMI -PRIVATE TOUR- Min 2 Max 12 Pax

Arrive at the meeting point in the city centre of Verona and meet our informed and friendly guide with the rest of the small group. From here you will start exploring the town with a first stop in Piazza Brà and the Arena di Verona. Admire the I century b.C roman amphitheatre' architecture from the outside and learn about the old games of gladiators. Today Arena is setting for International Festivals, Music events and the famous Opera Lirica. Enjoy a pleasant walk between the lanes to learn about the old town walls and other monuments from Romans times and Middle Ages, reliving the story of the past. After taking some memorable photos of ancient roman ruins or some beautiful squares, you will reach the House and Balcony of Juliet, to remember the famous love stories of old times, Romeo &Juliet, written by William Shakespeare. Then follow our guide to the central Piazza Erbe before heading back to the Office or continuing the exploration on your own.

Departure MORNING TOUR: (From 01

st March to 31

st October 2018)

Every Day at 10.00 a.m. AFTERNOON TOUR: (From 01

st June to 30

th September 2018)

Every Day (Except on Sunday) at 04.00 p.m.

Meeting Point Stradone Porta Palio n. 23, Verona **Clients have to reach meeting point 15 minutes prior to departure**

Suggested Retail Rates Euro: 45,00 per adult Euro: 22,50 children 6-13 years

Inclusions Block Out dates

• Licensed Guide

No block out dates **Additional block out dates may be communicated during the season. **

Cancellation policy

-For cancellation made within 08 working days prior departure: no penalty. - For cancellation made from 07 working days to last 72 hours prior departure: 50% penalty. - For cancellation made during last 72 hours or for no-show: 100% penalty.

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The SECRETS of the ARENA di VERONA- Skip-The-Line Guided Tour (30 m) SEMI-PRIVATE TOUR- Min 2 Max 12 Pax

Enter the grand amphitheater Arena walking under one of the old marble arcades. Hear stories of gladiators and roman games and admire the preserved 'Ala' or wing as only piece remaining from the third circle. Listen to the anecdotes and curiosities that our expert and friendly guide will tell you about its long and extraordinary history. Built in the I century a.C. with pink-tinged marble, the great theater survived an earthquake in the 12th century and is still the city favorite Opera hall, for its unique sound quality. Take a photo with the spectacular view on Piazza Brà to bring home an unforgettable experience.

Departure Every Day at 01.00 p.m.

Meeting Point LA BOTTEGHETTA – Via Leoncino n. 31, Verona **Clients have to reach meeting point 15 minutes prior to departure**

Suggested Retail Rates Euro: 29,00 per adult Euro: 14,50 children 6-13 years

Inclusions Block Out dates

• Licensed Guide • Arena skip-the line ticket

No block out dates **Additional block out dates may be communicated during the season. **

Cancellation policy

- For cancellation made within 08 working days prior departure: no penalty. - For cancellation made from 07 working days to last 72 hours prior departure: 50% penalty. - For cancellation made during last 72 hours or for no-show: 100% penalty.

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VERONA BIKE Tour (3 h) SEMI-PRIVATE TOUR- Min 2 Max 12 Pax

Meet our tour leader and the rest of the small group in the city centre of Verona. Collect your bike from here and start the easy 3-hour ride through the city. Discover Verona's main squares and the ancient Monuments, cycling between the lanes and along old city walls. Hear interesting stories and useful information from our knowledgeable and passionate local guide. After a short break for a nice cappuccino or some fresh water (not included in the price) you will visit the roman arched bridge of Ponte Pietra, two ancient roman theatres and some other roman ruins. You will relive the love story of Romeo &Juliet with a quick stop inside the Capuleti House yard to admire the famous balcony of Juliet. Lastly, pedal up to Castel Vecchio to end your tour and to take some amazing photos on the city. Before leaving our tour guide will give you some tips about where to get lunch or dinner, and you will receive a city map to walk around on your own.

Departure MORNING TOUR: (From 01

st April to 31

st October 2018)

Every Day at 09.30 a.m. AFTERNOON TOUR: (From 01

st June to 30

th September 2018)

Every Day (Except on Sunday) at 03.30 p.m.

Meeting Point Stradone Porta Palio n. 23, Verona **Clients have to reach meeting point 15 minutes prior to departure**

Suggested Retail Rates Euro: 35,00 per adult

Inclusions Block Out dates

• Licensed Guide • Bike • Helmets

No block out dates **Additional block out dates may be communicated during the season. **

Cancellation policy

- For cancellation made within 08 working days prior departure: no penalty. - For cancellation made from 07 working days to last 72 hours prior departure: 50% penalty. - For cancellation made during last 72 hours or for no-show: 100% penalty.

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Prestige Best of VERONA Tour (VERONA WALKING TOUR+ Skip-The Line

ARENA GUIDED TOUR) (3 h) SEMI-PRIVATE TOUR- Min 2 Max 12 Pax

Arrive at the meeting point in the city centre of Verona and meet our informed and friendly guide with the rest of the small group. From here you will start exploring the town with a first stop in Piazza Brà and the Arena di Verona. Enjoy a pleasant walk between the lanes to learn about the old town walls and other monuments from Romans times and Middle Ages, reliving the story of the past. After taking some memorable photos of ancient roman ruins or some beautiful squares, you will reach the House and Balcony of Juliet, to remember the famous love stories of old times, Romeo &Juliet, written by William Shakespeare. Then follow our guide to the central Piazza Erbe before continuing the exploration on your own. Afterward, enter the grand amphitheater Arena walking under one of the old marble arcades. Hear stories of gladiators and roman games and admire the preserved 'Ala' or wing as only piece remaining from the third circle. Listen to the anecdotes and curiosities that our expert and friendly guide will tell you about its long and extraordinary history. Built in the I century a.C. with pink-tinged marble, the great theater survived an earthquake in the 12th century and is still the city favorite Opera hall and it is setting for International Festivals and Music events for its unique sound quality. Take a photo with the spectacular view on Piazza Brà to bring home an unforgettable experience.

Departure Every Day at 10.00 a.m.

Meeting Point Stradone Porta Palio n. 23, Verona **Clients have to reach meeting point 15 minutes prior to departure**

Suggested Retail Rates Euro: 65,00 per adult Euro: 32,50 children 6-13 years

Inclusions Block Out dates

• Licensed Guide • Arena skip-the line ticket

No block out dates **Additional block out dates may be communicated during the season. **

Cancellation policy

- For cancellation made within 08 working days prior departure: no penalty. - For cancellation made from 07 working days to last 72 hours prior departure: 50% penalty. - For cancellation made during last 72 hours or for no-show: 100% penalty.

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Full Day VERONA & GARDA LAKE (7 h) **FREE SALE** SEMI-PRIVATE TOUR – Min 2 Max 12 Pax

Arrive at the meeting point in the city centre of Verona and meet our informed and friendly guide with the rest of the small group. From here you will start exploring the town with a first stop in Piazza Brà and the Arena di Verona. Admire the I century b.C roman amphitheatre' architecture from the outside and learn about the old games of gladiators. Today Arena is setting for International Festivals, Music events and the famous Opera Lirica. Enjoy a pleasant walk between the lanes to learn about the old town walls and other monuments from Romans times and Middle Ages, reliving the story of the past. After taking some memorable photos of ancient roman ruins or some beautiful squares, you will reach the House and Balcony of Juliet, to remember the famous love stories of old times, Romeo &Juliet, written by William Shakespeare and finally follow our guide to the central Piazza Erbe. Then, meet the guide-driver at Veronality InfoPoint and take place in the air-conditioned comfortable minivan, suitable for small groups. Once left the city-centre you will pass through the Veneto countryside to reach the lake town of Peschiera del Garda; over there you might have the option to get on board of a Venezian taxi-boat or you will continue on the minivan to our final destination of Sirmione. It depends on the weather and the availability of the boat. This beautiful medieval village with its Castel will make you feel like being back to the past, with its narrow lanes and old shops, also called 'botteghe'. There you have the choice to get lost on your own, or follow our friendly guide to explore more stories of this village and visit the Tower. Then, after this hour of visit you will get back to the Minivan to return to Verona.

Departure Every Day (Except on Sunday) at 10.00 a.m.

Meeting Point Stradone Porta Palio n. 23, Verona **Clients have to reach meeting point 15 minutes prior to departure**

Suggested Retail Rates Euro: 95,00 per adult Euro: 47,50 children 6-13 years

Inclusions Block Out dates

• Licensed Guide • Transport • Tour Guide-driver

No block out dates **Additional block out dates may be communicated during the season. **

Cancellation policy

- For cancellation made within 08 working days prior departure: no penalty. - For cancellation made from 07 working days to last 72 hours prior departure: 50% penalty. - For cancellation made during last 72 hours or for no-show: 100% penalty.

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VERONA for WINE LOVERS (AMARONE WINE TRAIL Tour +VERONA FOOD Tour)

(7 h 30 m) **FREE SALE** SEMI-PRIVATE TOUR- Min 2 Max 12 Pax

Meet our guide-driver at the meeting point in the city-centre, take place in the comfortable and air-conditioned minivan, and start to enjoy this relaxing half-day tour in Valpolicella wine region. During the journey our enthusiastic guide will explain to you about the local wines and Valpolicella valley; then, at some point you will stop for a quick visit to some traditional vineyards and admire the grapes. Back to the minivan you will continue till you arrive in our chosen beautiful winery of the region, located in the heart of Valpolicella. Over there an expert sommelier will show you the wine cellar to explain the secrets of productions and show you how the wine is kept; afterwards you will sit around the table to taste some chosen wines, including the great Amarone! After taking some beautiful pictures in the gardens and vineyards, get on board the minivan. The visit to a second cellar wine will give you bit more choices to taste. Then, for completing this experience you will enjoy a tasty light lunch with local products, such as salami, bread and oil and local cheese. Finally before going back to Verona you will stop to take some great photos from a very nice panoramic view of the Valpolicella valley, its vineyards and old villages. Arrived in Verona begin your tastings in the same way that most Italians start their day: with an espresso! Pair the robust coffee before continuing with the walk. As you approach to your next food stop, listen your tour leader who illustrates stories and curiosities of Verona most important squares where Veronese used to buy and take their food or aperitif. Make your way to a local bottega where you taste some fresh salami and Parma ham, but also the famous Parmigiano cheese. Afterward continue to the next local place to try more Italian flavours. Than it's time take a good glass of local wine in a local wine bar, you should choose from Prosecco, Valpolicella or the famous Amarone; this a very local wine which is only produced in Valpolicella, the countryside of Verona. At the end of this small-group food walking tour, you'll feel like a real local!

Departure Every Day (Except on Sunday) at 10.00 a.m. (AVAILABLE from 01

st June to 30

th September 2018)

Meeting Point Stradone Porta Palio n. 23, Verona **Clients have to reach meeting point 15 minutes prior to departure**

Suggested Retail Rates Euro: 165,00 per adult

Notes Children under 18 years of age not allowed

Inclusions Block Out dates

• Professional Tour leader • Transport • Tour guide • 2 Wine Tasting •1 Winery visit •Typical veronese light Lunch

No block out dates **Additional block out dates may be communicated during the season. **

Cancellation policy

- For cancellation made within 08 working days prior departure: no penalty. - For cancellation made from 07 working days to last 72 hours prior departure: 50% penalty. - For cancellation made during last 72 hours or for no-show: 100% penalty.

www.gartour.com

VERONA COOKING CLASS (3 h 30 m) SEMI-PRIVATE TOUR – Min 2 Max 12 Pax

The experience takes place in a beautiful loft-stylish cooking school in the Verona's historical center. All equipment and ingredients are provided, so all you have to do is to arrive with an appetite and eagerness to learn the secrets of Italian cuisine! Our friendly and experienced Chef will teach you about the simplicity and authenticity of Italian cuisine, cooking and dining. What makes Italian food so good? It's all about using fresh, high-quality ingredients and basic cooking techniques to enhance the natural flavors of the food; you don't need a great effort to create a delicious Italian meal. Make several tasty and healthy dishes including hand-made fresh pasta (tagliatelle) or bruschetta (tomato-topped grilled bread). Top it off with a classic Italian dessert, tiramisu, a sponge cake laced with liqueur and coffee and layered with cocoa and sweet mascarpone cheese. Don’t worry as our friendly and patient Instructor will help you every step of the way. Once everything is finished, sit down at the table and savor your meal with a glass of local Valpolicella wine. At the end of the class you’ll be given a booklet with the day's recipes, so you can recreate this Italian meal at home for family and friends.

Departure HIGH SEASON 1: (From 01

st March to 31

st October 2018) MORNING

TOUR Every Day (Except on Sunday) at 10.00 a.m. HIGH SEASON 2: (From 01

st June to 30

th September 2018)

AFTERNOON TOUR Every Monday, Wednesday and Friday at 03.30 p.m.

Meeting Point Stradone Porta Palio n. 23, Verona **Clients have to reach meeting point 15 minutes prior to departure**

Suggested Retail Rates Euro: 89,00 per adult Euro: 44,50 children 6-13 years

Inclusions Block Out dates

• Chef, Meal and Recipe book No block out dates **Additional block out dates may be communicated during the season. **

Cancellation policy

- For cancellation made within 08 working days prior departure: no penalty. - For cancellation made from 07 working days to last 72 hours prior departure: 50% penalty. - For cancellation made during last 72 hours or for no-show: 100% penalty.

www.gartour.com

VERONA FOOD Tour with WINE TASTING (3 h 30 m) **FREE SALE** SEMI-PRIVATE TOUR – Min 2 Max 12 Pax

Begin your tastings in the same way that most Italians start their day: with an espresso! Pair the robust coffee before continuing with the walk. As you approach to your next food stop, listen your tour leader who illustrates stories and curiosities of Verona most important squares where Veronese used to buy and take their food or aperitif. Make your way to a local bottega where you taste some fresh salami and Parma ham, but also the famous Parmigiano cheese. Afterward continue to the next local place to try more Italian flavours. Than it's time take a good glass of local wine in a local wine bar, you should choose from Prosecco, Valpolicella or the famous Amarone; this a very local wine which is only produced in Valpolicella, the countryside of Verona. At the end of this small-group food walking tour, you'll feel like a real local!

Departure MORNING TOUR: (From 01

st March to 31

st October 2018)

Every Day at 10.00 a.m. AFTERNOON TOUR: (From 01

st June to 30

th September 2018)

Every Day (Except on Sunday) at 03.30 p.m.

Meeting Point Stradone Porta Palio n. 23, Verona **Clients have to reach meeting point 15 minutes prior to departure**

Suggested Retail Rates Euro: 75,00 per adult Euro: 37,50 children 6-13 years

Inclusions Block Out dates

• Professional Tour leader •Food & Wine tastings

No block out dates **Additional block out dates may be communicated during the season. **

Cancellation policy

- For cancellation made within 08 working days prior departure: no penalty. - For cancellation made from 07 working days to last 72 hours prior departure: 50% penalty. - For cancellation made during last 72 hours or for no-show: 100% penalty.

www.gartour.com

AMARONE WINE TRAIL Tour (4 h) SEMI-PRIVATE TOUR – Min 2 Max 8 Pax

Meet our guide-driver at the meeting point in the city-centre, take place in the comfortable and air-conditioned minivan, and start to enjoy this relaxing half-day tour in Valpolicella wine region. During the journey our enthusiastic guide will explain to you about the local wines and Valpolicella valley; then, at some point you will stop for a quick visit to some traditional vineyards and admire the grapes. Back to the minivan you will continue till you arrive in our chosen beautiful winery of the region, located in the heart of Valpolicella. Over there an expert sommelier will show you the wine cellar to explain the secrets of productions and show you how the wine is kept; afterwards you will sit around the table to taste some chosen wines, including the great Amarone! After taking some beautiful pictures in the gardens and vineyards, get on board the minivan. The visit to a second cellar wine will give you bit more choices to taste. Then, for completing this experience you will enjoy a tasty light lunch with local products, such as salami, bread and oil and local cheese. Finally before going back to Verona you will stop to take some great photos from a very nice panoramic view of the Valpolicella valley, its vineyards and old villages.

Departure Every Day (Except on Sunday) at 09.30 a.m. (AVAILABLE from 01

st March to 31

st October 2018)

Meeting Point Stradone Porta Palio n. 23, Verona **Clients have to reach meeting point 15 minutes prior to departure**

Suggested Retail Rates Euro: 89,00 per adult

Notes Children under 18 years of age not allowed

Inclusions Block Out dates

• Transport • Tour guide • 2 Wine Tasting •1 Winery visit •Typical veronese light Lunch

No block out dates **Additional block out dates may be communicated during the season. **

Cancellation policy

- For cancellation made within 08 working days prior departure: no penalty. - For cancellation made from 07 working days to last 72 hours prior departure: 50% penalty. - For cancellation made during last 72 hours or for no-show: 100% penalty

www.gartour.com

Half Day SIRMIONE and LAKE GARDA Tour (4 h) SEMI-PRIVATE TOUR – Min 2 Max 8 Pax

Meet the guide-driver at the meeting point in the city center of Verona and take place in the air-conditioned comfortable minivan, suitable for small groups. Once left the city-centre you will pass through the Veneto countryside to reach the lake town of Peschiera del Garda; over there you might have the option to get on board of a Venezian taxi-boat or you will continue on the minivan to our final destination of Sirmione. It depends on the weather and the availability of the boat. This beautiful medieval village with its Castel will make you feel like being back to the past, with its narrow lanes and old shops, also called 'botteghe'. There you have the choice to get lost on your own, or follow our friendly guide to explore more stories of this village and visit the Tower. Then, after this hour of visit you will get back to the Minivan to return to Verona.

Departure Every Day (Except on Sunday) at 02.30 p.m.

Meeting Point Stradone Porta Palio n. 23, Verona **Clients have to reach meeting point 15 minutes prior to departure**

Suggested Retail Rates Euro: 69,00 per adult Euro: 34,50 children 6-13 years

Inclusions Block Out dates

• Transport • Tour Guide-driver

No block out dates **Additional block out dates may be communicated during the season. **

Cancellation policy

- For cancellation made within 08 working days prior departure: no penalty. - For cancellation made from 07 working days to last 72 hours prior departure: 50% penalty. - For cancellation made during last 72 hours or for no-show: 100% penalty

www.gartour.com

Prestige Full Day LAKE GARDA Tour (8 h) SEMI-PRIVATE TOUR- Min 2 Max 8 Pax

Arrive at our meeting point in the city centre of Verona to enjoy this enchanting all day journey of Lake Garda. Get comfortable on our air-conditioned minivan with our local guide. Once on board, you will hear about the day schedule, while crossing the Valpolicella valley with its vineyards and farmlands, till you reach the first stop: Punta San Vigilio. This is a magical paradise; totally immersed in a green landscape near Garda, with beach Baia delle Sirene, as the favourite place chosen by poets and artists to get inspired. Between olive trees and old villas you will certainly be captured by this charming side of the Lake. Then, after a rest on a silent beach, you will head towards the village of Bardolino for some more free time and lunch. You can walk along the lake side and stop to some bars or restaurants, or sit on a bench by the water. After almost an hour break you will continue towards Lazise; here you can enjoy a pleasant walk along the chess shape pedestrians path, maybe being lucky enough to find some local markets while having a sweet ice cream. Finally you reach Peschiera del Garda, to join the afternoon Lake Tour towards Sirmione. In Peschiera little harbour you have the choice to get on board of a Venezian Taxi Boat or continue on the Minivan till Sirmione Village. This is the last stop of the trip: a medieval little village, with a unique Castle, legends to be heard and hidden olive trees gardens to discover. Just ask our enthusiastic guide. In addition in this village some souvenir shopping time is highly recommended to find local artisians products. Finally get back on the minivan and return to Verona.

Departure Every Monday, Wednesday and Friday at 10.00 a.m. (AVAILABLE from 01

st June to 30

th September 2018)

Meeting Point Stradone Porta Palio n. 23, Verona **Clients have to reach meeting point 15 minutes prior to departure**

Suggested Retail Rates Euro: 159,00 per adult Euro: 79,50 children 6-13 years

Inclusions Block Out dates

• Transport • Tour guide • Lunch • Boat transfer

No block out dates **Additional block out dates may be communicated during the season. **

Cancellation policy

- For cancellation made within 08 working days prior departure: no penalty. - For cancellation made from 07 working days to last 72 hours prior departure: 50% penalty. - For cancellation made during last 72 hours or for no-show: 100% penalty

www.gartour.com

Prestige DOLOMITES Full Day Tour (10 h) SEMI-PRIVATE TOUR- Min 2 Max 8 Pax

Arrive at the meeting point quiet early in the morning and be properly rested for this Mountain adventure trip. First of all get on board on our air-conditioned Minivan and start to relax. Our local and passionate guide will start explaining to you about the day schedule, Dolomites Mountains and its gems. After about an hour drive you will stop to Trento; art and university town, here you have time for some walking around the centre lanes to admire the Romanic Duomo San Vigilio perhaps, or just enjoy some nice coffee. Then, get back on the Minivan to travel towards the charming village of Canazei. Slowly you begin to enter into Val di Fassa, a wide open valley surrounded by mountains walls; so get fascinating by its landscapes and beautiful sceneries. Arrived in town, you can enjoy some lunch, discovering the local cousine. Then you have also the time to explore old shops (botteghe) to buy some very local souvenirs and artisians products, such as Bottega Fosina. Once everyone is rested, return on the Minivan to travel to Passo Pordoi; here the altitude arrives to 2.239 m. This is the time for the excited funicular ride towards Piz Boè with its 3.152 m.; a unique and breathtaking destination for a spectacular panoramic view. At the top you can walk around for a while, stop at some Rifugio for some coffee or a snack; these mountains small buildings are usually found at very high heights, for people to rest, have food and stay overnights, before the next adventure. Watching around you can admire the white stones of Marmolada and other mountains of Dolomites, taking one in a life photos and breathing some fresh air. When everyone is happy you will head back towards Passo Pordoi, get on board the Minivan and return to Verona. During the journey back you will stop few times, exploring Val d' Adige, with Valpolicella valley, its vineyards and old villages (borghi). Back to Verona, you will go home with an open heart and big excitement for this memorable mountains journey experience.

Departure Every Tuesday, Thursday and Saturday at 08.30 a.m. (AVAILABLE from 01

st June to 30

th September 2018)

Meeting Point Stradone Porta Palio n. 23, Verona **Clients have to reach meeting point 15 minutes prior to departure**

Suggested Retail Rates Euro: 189,00 per adult Euro: 94,50 children 6-13 years

Inclusions Block Out dates

• Transport • Tour guide • Funicular ticket • Lunch

No block out dates **Additional block out dates may be communicated during the season. **

Cancellation policy

- For cancellation made within 08 working days prior departure: no penalty. - For cancellation made from 07 working days to last 72 hours prior departure: 50% penalty. - For cancellation made during last 72 hours or for no-show: 100% penalty

www.gartour.com

- GENERAL TERMS & CONDITIONS AGREEMENT –

BOOKING - CONFIRMATION All tours have to be booked with Gartour by e-mail (gartour@gartour.net – or through our web site www.gartour.it). Some

tours/excursions are on Free Sale basis (with automatic confirmation), while other tours/excursion are On Request and can be considered valid only after our booking confirmation. Upon confirmation we will advise whether free pick-up service from hotel is possible (if so, we

will advise pick-up time) or if clients will have to make their own way to meeting point to join the tour. All the rates indicated are in € and intended per person.

PICK-UP IN HOTEL / PRESENTATION AT MEETING POINT

For those tours including pick-up from hotel, clients have to be in the lobby of hotel waiting for tour representative on time. Then clients will be accompanied to the meeting point and shown the particular bus or guide for their specific tour in their language (please note that

all tours may be performed in more than one language).

IMPORTANT: At certain times there may be unforseen delays in the arranged pick-up times but we kindly request clients to wait in the hotel lobby.

For those tours not including pick-up from hotel, we ask to all clients to be at the designated meeting points at the advised time in order

participate (usually meeting time is 10-15 minutes prior departure). No reimbursement wil be granted to clients who is not at the indicated place of pick-up/departure at the time established. Similarly, no

reimbursement will be granted to clients who depart the tour prematurely, lose contact with the guide or who do not complete the tour/excursion.

CHANGES & CANCELLATIONS

It may happen that, due to operational difficulties or reasons beyond our control (travel conditions, strikes, changes in opening hours, closure of museums, delays or other unforseen circumstances) tour providers may be forced to change or cancel a tour. Tour companies

reserve the right to cancel a tour without prior notice due to reasons beyond their control with the only obligation of reimbursing the cost of the tour. In this case, clients may claim reimbursement only of the amount paid. In the event of unforessen schedule or itinerary

changes beyond control, tour companies reserve the right to provide no reimbursement.

LIABILITY Gartour and partnering tour companies are not responsible for any loss of personal valuables, luggage or objects during excursions, or for

any loss of personal items which are left on tour coaches, or for any damage casued by third parties to personal items during the tour. We are not also responsible for partial or total closures of museums, monuments and churches, delays or irregularities caused by third parties. Then an alternative itinerary and visits to other museums wil be proposed, without any variation to the established tariff, and clients will be informed prior to departure. In the event of unforeseen schedule or itinerary changes beyond control, tour companies

reserve the right to not grant any reimbursements.

SPECIAL REQUIREMENTS AND NOTES

Please note that Italian laws do not permit selling alcoholic beverage to teens under 18 years of age; therefore clients under-age will be served non-alcoholic beverages.

We regret that not all the tours are accessible to guests with wheelchairs or physical impairments requiring special assistance. Please let us know in advance of any special needs or clients' impaired mobility in order to determine whether participation in a particular tour is

possible.

COMPLAINTS Any client complaint must be communicated to Gartour in writing within and no later than 10 working days after the date of the tour.

Thereafter Gartour is not obliged to review complaints and no reimbursements will be approved.