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Release 3.0July 2019

GETTING STARTED

The Global Search Box *UPDATED*The Kindred Directory features a global search box. This search box is designed to let you search a single last or first name, full name, known as name, facility name, facility ID, phone extension, or keywords found in an employee’s About Me or Skillsets sections.

TIP: To search by full name, use a space between first and last name or use the format of last name, first name.

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The Kindred Directory allows you to search for employees and locations across all of our lines of business.

The Kindred Directory can be accessed in a variety of ways. From a Kindred computer, launch Knect and then click Kindred Directory from the top navigation menu. From a Kindred mobile device or personal mobile device enrolled in our BYOD program, tap the Kindred Directory icon. From a personal computer or other mobile device, launch your browser and visit directory.kindred.com.

SEARCH RESULTS & CONTACT DETAILS

Contact CardsSearch results are shown, by default, in a Contact Card view. This provides quick access to someone’s primary telephone number and email address.

Contact Details *UPDATED*The Contact Details page is accessed by clicking or tapping the employee’s name or photo from the Contact Card view. The Details page provides full contact information, organizational structure, direct reports, and location. An About Me section also presents an employee’s bio, skillsets, and job responsibilities (if provided).

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This symbol indicates an employee’s preferred contact method.

Note: If an employee is not found, try an advanced search. Please be aware that the Kindred Directory requires employees/contractors to have an active Security Master account.

Assisted Employees

Employees designated as Administrative Assistants will have the Assisted Employees button next to their profile photo. Click this button to view all the employees who are assigned to that AA.

EDIT YOUR DIRECTORY PROFILE *UPDATED*From the Contact Details page, click the Edit button under your name. You may be prompted to login (see page 7). An employee, their immediate supervisor, or any Administrative Assistant may edit that contact’s profile. Click the Save Changes button once you’ve made any edits.

Administrative Assistant (AA)To choose your AA, start typing his/her last name. A dropdown menu will appear with search results. Continue typing in last name, first name format until your AA appears and then click/tap the name.

Edit

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Photo UploadBrowse your computer for a photo to upload. If using a mobile device, see page 7.

TIP: Crop your picture to a square before uploading to your profile.

TIP: Don’t want a personal contact option to show? Just leave the field blank and save your profile.

EDIT YOUR DIRECTORY PROFILE *UPDATED*

Vendor: Contractors or other team members that are associated with a labor sourcing provider can designate their vendor’s name by choosing it from a list of approved vendors.

Known As: Your directory profile information is loaded directly from your employee details in our HR systems. If you go by another name, you may fill out the Known As field. This will appear in search results and on your Contact Details page.

Mobile Phone: Sharing your mobile phone number permits Kindred to use this contact information in case of a disaster via text message. You have the option to provide this information without displaying on your contact card.

Alternative Work Email: Your directory profile will automatically show the email address that is specified in our HR and email systems. If you use another work email, you may specify it in the Alternative Work Email field. Note that this address must be an approved Kindred e-mail address.

Personal Email: You should specify a personal email address if you intend to use the Kindred Directory from a mobile or personal device. Your Personal Email will be used to validate your identity. Note that your personal e-mail address will not be displayed for other employees to see.

Show Home Phone: Your home phone information is available from our HR systems. If you would like to share this on your Contact Detail page, click/tap the Show Home Phone checkbox.

Show Mobile Phone: If you supplied your mobile phone number for disaster texting, you may also display it on your contact card by checking this box.

Alternate Location/Shipping Information: Some employees may work from a location other than their designated location in our HR systems. For example, some “Corporate” employees may work at other facilities, or some employees may work from a home office. To specify an alternate Kindred Location, search for the location by typing the facility name and then click/tap the desired location. For non-Kindred locations, you may manually type in the address information.

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Note: Some profile information is not editable as this information is provided by Kindred’s employee and security management systems. Please consult your manager or administrative assistant to update any this information.

LOCATION SEARCH

Facility ContactsTo view a list of contacts associated with a location, click/tap the Facility Contacts button from the Location Details page.

To view locations based upon your keyword search, click the Locations tab. Note: If only locations are found based upon your global keyword search, the Locations tab will be selected automatically.

Facility Contacts

Facility TypeIndicators

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REFINING YOUR SEARCH *UPDATED*

Advanced Search *UPDATED*To narrow your search results, use the Advanced Search. This option allows you to search additional fields not captured in the Global search box.

Advanced searches are available for People and Locations.

Each search works independently.

View *UPDATED*To view more search results on a page, change your view to the List View. You can quickly toggle between views from any search results page. You may also export your search results to a Microsoft Excel spread-sheet to be used as needed.

Contact Card List

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Excel File

directory.kindred.com

SECURE LOGINIf you are accessing the Kindred Directory off-network or from a personal computer or mobile device, you will be required to perform a secure login validation procedure. This would include access from a Kindred iPad on a cellular connection or a mobile phone enrolled in our BYOD program.

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Choose your network and then enter your username and password.

Select an email address in your profile that will be used to confirm your identity and click/tap the Send Passcode button.

If no email address is provided, update your Kindred Directory profile when you’re connected to the Kindred network or have your manager/supervisor/assistant add an e-mail address to your profile.

Check your email for the validation message. You may need to check your junk mail folder.

Either click/tap the Confirm Your Identity link or copy the passcodeprovided in the email message. The provided code is good for 5 minutes.

If you chose to copy the passcode, return to the validation screen and paste the code into the Passcode field. You may also enter the code by typing it directly into the field. Click/tap the Submit button.

To avoid having to validate your identity each time you visit the directory site, you may choose to remember your device. This eliminates validation for a two week period.

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MOBILE DEVICE USAGE

Mobile Device Contact LinksTapping contact links for phone numbers and email addresses

will automatically launch your phone or email apps.

Kindred mobile devices can easily access the Kindred Directory from the dedicated app icon. Personal mobile devices can also browse to https://directory.kindred.com.

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PHOTO TIP: Always be sure to choose or take a photo in landscape mode with your phone. Also, consider using your photos app to crop your photo to a square.

Install

From the Kindred App StoreIf no app icon is available on your Kindred-owned mobile device, visit the Kindred App Store to install it. BYOD users can also download the app icon from the Kindred App Store at any time.

ENHANCEMENTS, FIXES, & KNOWN ISSUESKindred Support Center Phone Extension UpdateEmployees at our Louisville, KY Support Center will automatically have their extension prepended with a 6.

Global Search Speed EnhancementsThe search logic for the Global Search field has been updated to increase the speed of searching and displaying results.

Global Search Field – Phone ExtensionYou may now use the Global Search field for an employee’s phone extension.

Advanced Search ImprovementsThe advanced searches for People and Places have been vastly improved to include a variety of new fields to help you pinpoint the right employee(s) for your search. You may use any number of the provided fields to streamline your search results.

In addition, many fields have been updated to include new entries or fix incorrect information, including:• Addition of Support Center to line of business field• Addition of Rehab External Hospital Contract for facility type field• Alphabetization of all fields

New fields include:• People: Facility ID, Facility Name, Facility Type, City, State, Facility Status, Zip Code

Lastly, if no results are found based upon criteria, a message will be generated to help employees revise their search.

Contact Card or Profile Updates• An employee’s facility location can be clicked to view the facility contact information.• An employee can now specify a video conferencing extension or address in their profile. This will be displayed on the

contact card.• Personal e-mail address will no longer display anywhere in the directory. They are now only used if wanting to

access the directory remotely and have no access to company e-mail to validate your identity. • The mobile phone field is now used for emergency purposes in case of a company disaster. If you would like to

display your mobile phone on your contact card, a checkbox has been provided.• An employee’s line of business has been added to the contact card.• An employee’s AA will be shown by their known as name, if provided by the AA in their profile.• An employee’s director reports are now sorted by last name.• An employee or contractor can now indicate their labor sourcing vendor from a drop down of approved vendors.• Employees that are AAs will have the Assisted Employees button available on their contact card. Clicking this will

display all employees assigned to that AA.

Export ResultsSearch results may now be exported to a Microsoft Excel spreadsheet. Export data includes the employee or facility basic information and can be used as needed.

Performance & Visual Improvements/FixesVarious performance and visual improvements have been made to make the Kindred Directory more responsive and easier to read and access certain functions. In addition, the back button on all pages has been updated to correctly navigate you to the appropriate page.

Legacy Knect Directory RetiredWith this release, the legacy Knect directory is retired and can no longer be accessed.

Version 3.0, July 2019