Relicore Clarity automatically builds a Dependency MapTM of application infrastructure including all related servers and applications.

According to analyst firm IDC, 78% of downtime is caused by manual change. Relicore Clarity helps IT staff prevent adverse configuration changes that cause downtime.

Relicore Clarity, the only fully automated, real-time application and server configuration management solution, helps IT staff understand how infrastructure components work together to deliver IT services to the business. Relicore Clarity automatically discovers servers and software with no pre-defined knowledge, dynamically maps their relationships, and tracks configuration changes in real-time to ensure configuration integrity.

Relicore Clarity’s powerful analytics and reports present actionable information, while standards-based interfaces enable integration of configuration information into existing processes and enterprise management tools.

Resolve change-related problems faster

Perform impact analysis to ensure risk-free changes

Enforce the change management process by tracking unauthorized changes

Measure software utilization to reduce excessive license costs

Relicore Clarity Benefits

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Relicore Clarity - Application and Server Configuration Management

Data Sheet

FULLY AUTOMATED CONFIGURATION DISCOVERY

Relicore Clarity automatically creates a complete account of all installed servers and software in the managed environment. Discovery includes both commercial and custom-developed applications running on a wide variety of heterogeneous server platforms with no pre-defined knowledge of the environment.

REAL-TIME CHANGE TRACKING

Relicore Clarity replaces the need to manually enter and update data by automatically detecting and logging changes to files, directories, registry keys, and configuration settings of applications in real-time, so an accurate representation of the infrastructure is always available. Relicore Clarity provides context for these changes by relating them to mapped servers, software, and business services. To speed problem resolution, users can apply context-aware searches to quickly isolate changes that cause failure. Relicore Clarity provides details such as who made the change, where and when it was made, and exactly what changed.

DYNAMIC DEPENDENCY MAPPING

Relicore Clarity observes how servers and software function and automatically builds a Dependency Map that depicts how each component interoperates with other components, providing the critical information needed to implement IT service management best practices and successfully complete strategic IT service initiatives.

ENTERPRISE SCALABILITY and INTEGRATION

Relicore Clarity scales to handle the demands of the largest and most complex infrastructures in today’s leading organizations. With Global Mapping technology, Relicore Clarity provides a unified view across geographically-distributed, multi-thousand server environments. Multiple Relicore Clarity Servers can communicate and share information to represent global dependencies between data centers and domains. Additionally, Relicore Clarity helps you get the most out of your current IT systems management investments by easily integrating with existing operational processes, enterprise management products, and other third-party systems. Real-time performance and availability alerts from enterprise monitoring systems can be correlated with real-time service maps, configuration, and change audit trails within Relicore Clarity for effective delivery of IT services.

POWERFUL ANALYTICS and REPORTING

Relicore Clarity’s customizable browser-based console tailors the presentation of information to each user within the business. Configurable filters focus the view on those components of interest. Data can be organized by server, software, application, location, department, or business service, and users can save custom views. Out-of-the-box reports and a built-in reporting engine provide information in context of an IT service for faster problem resolution and improved business decisions.

RAPID DEPLOYMENT

Relicore Clarity does not require changes to existing infrastructure, extensive customization, or substantial professional services, so deployments happen typically within hours.

Relicore Clarity includes powerful out-of-the-box reports to facilitate activity such as conducting configuration consistency checks, dependency characterization, impact analysis, and more.

Relicore Clarity’s Global Mapping capability allows for operational visibility into thousands of managed servers across geographically dispersed locations.

Product Overview

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Product Features

Enterprise Scalability and Integration

• Manage up to 15,000 server environments with Global Mapping technology

• Launch-in-Context API integrates with enterprise system management tools to provide valuable context and allows for automatic launch and log-in from third-party systems management tools to the relevant information within Relicore Clarity

• Notification API provides ability to send change events to external systems; Change Window API allows customers to feed change window information into Relicore Clarity to eliminate notifications during window

• Database views provide an abstraction layer to easily access information from the Relicore Clarity data repository

• Optional off-the-shelf adapters for integration to HP OpenView, IBM Tivoli and others

Powerful Analytics and Reporting

• Validate server and application configuration consistency

• Conduct technical and business impact analysis

• Build custom reports with built-in reporting engine or interface to enterprise reporting tools

User and System Security

• Pluggable user authentication mechanism supporting password-based access, LDAP, RADIUS-based authentication environments, and, optionally, token-based Secure ID environments such as RSA's Authentication Manager

• Mutually authenticate agent and server relationship using X.509 certificates with SSL communication

Automated Configuration Discovery

• Fully automated, real-time discovery of key infrastructure software elements including custom and packaged applications, Web applications, running processes, and UNIX or Linux packaged applications

• Software documentation includes version, installation directory, application components, and server location

• Automatic collection of server configuration – over 30 attributes including installed applications, operating system, patches, CPUs (type, number, speed), memory, file systems, IP addresses, bios, network devices, serial number, and DNS data

Real-Time Change Tracking

• Automatically create and maintain a real-time log of software changes, including configurations, files, directories, registry keys, IIS Metabase properties, and permissions such as who made the changes and when

• Capture change data for configuration parameters coming from critical files, directories, registry keys, and the IIS Metabase

• View change logs with context – use color-coded maps of related business services and IT infrastructure to find changes across systems during a specific time interval. Search for changes by server, application, entire business service, and time

Dynamic Dependency Mapping

• Map business services to supporting application infrastructure

• Automatically identify Dependency Maps of related applications, servers, and supporting elements

• Detect and track interrelationships between applications, files, and servers

• Map dependencies within or across servers

• Detect new or altered dependencies in real-time

• View Dependency Maps at a high-level and progressively display additional detail as required

• Display information in graphical or report format

• Use dependency characterization to view details such as when the dependency was established, its current state, and frequency of communication

Relicore Clarity’s real-time change tracking identifies changes to the application infrastructure and configuration that could impact availability.

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Supported Infrastructure ElementsSupport for new elements is added periodically. Please check with Relicore for the latest information.

Major Business Applications• SAP• PeopleSoft• Siebel• Oracle Financials• Microsoft Exchange• Microsoft Active Directory*• Microsoft BizTalk Server*• TIBCO Rendezvous• IBM Websphere MQ (Server and Client)

Standard Applications• Detects and tracks any application that adheres to

standard Windows installation conventions• Detects packages in the Solaris package database• Detects Linux RPM packages• Detects AIX LPP and RPM packages

Custom Applications• Detects custom applications and all running processes

using patented discovery technology

Load Balancers• Cisco LocalDirector and CSS 11000 series

DNS Servers• Any DNS server supporting AXFR and IXFR

Web Servers and Servlet Engines• Apache • Tomcat• Microsoft IIS • iPlanet/Sun ONE

Application Servers• BEA WebLogic Server• BEA WebLogic Portal Server• IBM WebSphere Application Server• Oracle 9i Application Server• Sun ONE Application Server• Borland Enterprise Application Server• Macromedia JRun Server• Microsoft Commerce Server• Microsoft Sharepoint Portal Server*• JBOSS

Databases• Oracle • IBM DB2• Microsoft SQL Server • Sybase Adaptive Server• Sybase • Informix IDS*

Run-time and Script Environments• Sun JRE • Perl• IBM JRE • Sun JDK• IBM JDK

Hardware and Software Requirements

Relicore Clarity Server

Operating System• Sun Solaris 10 or Windows Server 2003

Hardware (minimum)• Windows: Dual CPU Intel Xeon or equivalent 2.8GHz,

2GB RAM, and 2GB disk space

• Solaris: Dual CPU 1GHz UltraSparc IIIi, 2GB RAM, and 2GB disk space

Databases• Oracle 9i, IBM UDB 8.2

Browsers• Microsoft Internet Explorer 6.0 or higher

Relicore Clarity Agent

Operating Systems• Sun Solaris 2.6, 2.8, 2.9, 2.10• Windows 2000 Server, Windows 2000 Advanced

Server• Windows Server 2003, Windows Server 2003

Enterprise Edition• Red Hat Enterprise Linux AS and ES 2.1, 3.0• SUSE Linux Enterprise Server 8, 9• IBM AIX 5L 5.2, 5.3• HP-UX 11i (11.11)*

©200510548460 Relicore, Inc. All Rights Reserved.

Relicore is a registered trademark and Dependency Map is a trademark of Relicore, Inc.All other trademarks contained herein are the property of their respective owners.

* Available mid-2006