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REMAX RENTAL ADVISORS
O W N E R M A N A G E M E N T P A C K A G E
#201-5626 72 Street, E d m o n t o n, A l b e r t a T 6 B 3J4
P h o n e: (7 8 0) 7 5 7 - 3 7 0 0; E m a i l : i n f o @ r e n t a l a d v i s o r s. c a
w w w. r e n t a l a d v i s o r s. c a
1
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*Terms and conditions subject to change.
About the Company
REMAX Rental Advisors is a Full-Service Residential Property Management and Realty company. Our goal is to maximize the cash flow of your property WITHOUT the headaches.
We know that life is busy and stressful without having to worry about carrying the mortgage on your vacant property or whether your tenants are paying rent on time, or if their taps are leaking. That’s where Rental Advisors steps in.
Imagine a monthly rental income with no headaches. Once you sign up, we come in and take pictures of your property, advertise and show it, accept tenant applications, screen each applicant and manage your property during the term of the tenancy. You just sit back, relax and enjoy the benefits of renting!
At REMAX Rental Advisors, you are not just a number but a VALUED client. We pride ourselves on our client relations. We will keep you informed on all stages regarding your property and tenant status. We value your business but most importantly... you.
Our Services
At Rental Advisors we ELIMINATE the stress and the headaches of renting out your property. Our services include the
following:
• Provide a thorough market assessment for potential rental income.
• Take pictures of your property and advertise your property on multiple websites.
• Show your property to prospective tenants and accept applications.
• Provide owner updates on tenant placement status.
• Screen applicants via credit check, seek employer verification as well as a current or past landlord
reference.
• Sign a lease on your behalf with the qualified tenant.
• Handle move-in inspection and security deposit.
• Collect rent on a monthly basis, direct deposit of your rental money to your account each month and
provide monthly financial statements.
• Handle all maintenance issues during the tenancy period (Tenants are provided an emergency
paging line for after hour maintenance issues).
• In cases where necessary, handle and perform all eviction procedures.
• Perform up to 2 inspections during the tenancy period on owner request.
• Perform move-out inspection and the returning of security deposits (after deduction of damages).
REAL ESTATE SERVICES: Whether you are purchasing, selling or wish to investigate the possibilities, we care about
your needs and will take the time to provide personal attention and 100% client satisfaction. We promise to provide the
most professional, ethical and informed real estate services in the Industry. Our most important assets are honesty and
integrity, whereby our clients become our friends. We will provide you with a current FULL MARKET EVALUATION of
your home absolutely, FREE of charge.
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*Terms and conditions subject to change.
PROPERTY DETAILS
Address:
City:
Community:
Postal Code:
Area: Central W SW SE NW NE
Condo Project Name: _____________
Square Footage:
Bedrooms:
Style of Home:
Heating/Furnace
Floor #:
Year Built:
Bathrooms:
Parking Type:
Furnished: Y N
Basement Finished: Y N Partial N/A Landscaped: Y N Elevator: Y N
Fenced: Y N Sprinkle System/ Alarm System: Y N
Mailbox #:
Buzzer #:
Parking Stall #:
Storage # / Location: ____________
Condo Property Management:
Phone:
Utilities included: Heat Water Power Cable Phone Internet Other:
Inclusions: Fridge Stove Dishwasher Microwave Washer Dryer Freezer AC
Window Coverings Other:
Condo Amenities: Gym Pool Party Room Guest Suite Other: __________________________
Any Warrantees: ________________________________________________________________
________________________________________________________________
Small Pets Allowed**: Y N Pet Restrictions: ___________________________________
Condo Restrictions: Age Y N If Yes, minimum age: ______ Barbeque: Y N If Yes, specify _____________
**This is only an option for attached and detached homes
Rental Amount:
Date Available:
Are you currently occupying the property? Y N Move Out Date:
If you currently have Tenants:
Name of Tenants:
Contact Number:
Move Out Date:
Amount of Security Deposit of Current Tenants:
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*Terms and conditions subject to change.
PROPERTY MANAGEMENT AGREEMENT
This Agreement made as of the day of , 20
(the “Owner” – as described on the Land Title)
-and-
REMAX Rental Advisors (the “Property Manager”)
WHEREAS the Owner wishes engage the Property Manager to manage the Property subject to the terms of this
Agreement and the Property Manager has agreed to so act
NOW THEREFORE THIS AGREEMENT WITNESSETH that in consideration of the premises and the mutual
covenants and agreements herein contained, the parties hereto do hereby covenant and agree each with the other as
follows:
(1) Property
The Owner hereby appoints the Property Manager to manage the premises municipally described as
in the city/town of in the province of Alberta.
(the “Property”)
(2) Appointment of Property Manager
The Owner hereby appoints the Property Manager to be its sole and exclusive representative and agent to manage the
Property. The Property Manager shall negotiate and enter into such contracts and agreements on behalf the Owner as
may be necessary in order to fulfill the Property Manager’s duties under this agreement. The Owner hereby appoints the
Property Management as agent and authorizes the Property Manager to sign, execute and deliver all leases, service
contracts, notices or other documents and to terminate any lease on the Owner’s behalf.
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*Terms and conditions subject to change.
(3) Acceptance of appointment as Property Manager
The Property Manager hereby accepts such appointments and agrees to manage the Property on behalf of the Owner
and to perform the duties as more particularly set out in this agreement in a faithful, diligent and honest manner.
(4) Term
The Owner hereby engages and appoints the Property Manager to be its sole and exclusive representative and agent for
a term commencing , 20 and continuing on a monthly basis thereafter unless terminated in
accordance with this Agreement.
(5) Duties of the Property Manager
The Property Manager agrees to manage the Property on behalf of the Owner during the term of this Agreement and to
enter into such contracts and agreements as the agent of the Owner as may be necessary to perform the following duties:
(1) To advertise and show the Property to prospective tenants;
(2) To accept and process all applications submitted by potential tenants, including credit checks, employer
verification and reference checks, all where applicable;
(3) To negotiate and execute any lease for the Property, to conduct a move in inspection and move out
inspection;
(4) To handle all security deposits in accordance with the Residential Tenancies Act, Alberta;
(5) To conduct any court proceedings required as result of a tenant breaching a lease agreement, in accordance
with the conditions herein;
(6) To conduct repairs and maintenance of the Property;
(7) To collect the rental amounts on behalf of the Owner and to establish a trust account for the collection of
such amounts.
(6) Fees
(a) Management Fee:
The Owner agrees to pay the Property Manager a management fee which shall be the greater of:
I. 10% of the GROSS rental amount, plus GST, payable monthly; OR
II. $150.00 plus GST, payable monthly.
The Owner acknowledges that the Management Fee will be deducted from the rent money collected and the Owner
authorizes the Property Manager to deduct the Management Fee. In the event the Tenant is in default and is not paying
rent, the Management Fee shall still be payable to the Property Manager. There will be no Management Fee payable until
a tenant is placed in the Property.
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*Terms and conditions subject to change.
(b) Administration Fee:
An administration fee of $495.00 plus GST is payable upon execution of this contract to cover the following:
1) Initiate and set up the Property on the system to provide for direct deposit for rental
payments;
2) Creating and posting the advertising for the Property;
3) Scheduling and conducting showings at the Property with potential tenants;
4) Processing of tenant applications which may include screening of applicants for credit checks,
employer verifications and current and past landlord references;
5) To cover all third-party costs associated with website advertising and Equifax credit check fees, if
any;
6) All administrative costs associated with placing a tenant including direct withdrawal setup, management
of security deposit, and lease agreement signing.
The Administration Fee shall be deemed to be fully earned by the Property Manager upon payment and shall not be
refundable.
(7) Leasing & Advertising Fees
Advertising Fee - Any time the Property needs to be re-listed in the future to secure a new tenant, an Advertising
Fee will be charged in the amount of $250 plus GST, upon current tenant notification. The Advertising Fee shall be
deemed to be fully earned by the Property Manager upon payment and shall not be refundable.
(8) Termination of Services
(a) Immediate - In the event that you decide to terminate your contract with the REMAX Rental Advisors
before a Tenant has been placed into your property, the Administration Fee will not be refundable. The
termination will be effective immediately upon notice.
(b) After Tenant Placement (Tenant remains in property) - Either party may specify a termination date
for this agreement (the “Termination Date”) as long as the other party is provided at 2 full calendar
months written notice. A termination fee of $750 plus GST will apply. The date on which the termination
notice is given until the Termination Date shall be referred to as the Termination Period. All fees and
other amounts which are payable pursuant to this Agreement shall be payable during the Termination
Period. On the Termination Date, the Owner shall assume the obligations and liabilities of any and all
contracts, agreements and commitments made between the Property Manager and various parties,
including any tenants.
(c) After Tenant Placement (Tenant does not renew lease)- Either party may specify a termination date
for this agreement (the “Termination Date”) as long as the other party is provided at 3 full calendar
months written notice. The date on which the termination notice is given until the Termination Date
shall be referred to as the Termination Period. All fees and other amounts which are payable pursuant
to this Agreement shall be payable during the Termination Period.
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*Terms and conditions subject to change.
(9) Property Defect Disclosure/Move-In Condition
The Owner hereby represents that the Property is free from material and latent defects. The Owner acknowledges that
the property must be in move-in condition for new tenants. Move-in condition may include such cleaning and repairs as
required by the Property Manager, in its sole discretion. The Owner agrees that the cost of any work required to ensure
that the Property is in move-in condition will be the responsibility of the Owner. In the event of the Property is not in move-
in condition prior to commencement of the tenancy, in the sole discretion of the Property Manager, the Property Manager
will make arrangements at contractor rates to have the Property cleaned and repaired to ensure the Property is in move-in
condition. In the event that a tenant is not satisfied with the condition of the property on the move-in date, the Property
Manager shall have the authority to provide the tenant with a credit, in an amount to be determined by the Property
Manager, which shall be deducted from the first month’s rental income payment.
(10) Wear and Tear versus Damages
Tenants will not be charged for reasonable wear and tear. Reasonable wear and tear include deterioration of the Property
that occurs during normal use of the Property. Deterioration from normal use, may include, without limitation, paint fading,
electrical switches wearing out and breaking, pull strings on blinds fraying or breaking, carpet and tile wear or
discoloration. Alternatively, a tenant would be responsible for damage to the Property. Damage would include, without
limitation, an extreme build-up of dirt, mold, and stains on carpets or broken windows. Failure to repair alterations to the
Property would be considered damage also. For example, the tenant cannot leave large holes in the walls from shelving
or hanging pictures and cannot repaint the walls to significantly change the color.
(11) Enforcement Costs
In the event that a tenant is in default of the lease agreement, the Property Manager may be required to commence a
court action, or other proceeding as required by Residential Tenancies Act, Alberta, on behalf of the Owner. In this
event, the Property Manager shall advise the Owner and obtain the Owner’s consent prior to commencement of the
proceeding. For normal court proceedings, including preparation of court documents, court filing, and court appearance,
the cost shall be at contract market rates plus 10% service fee to be paid to the Property Manager. Once a judgment has
been obtained, it will be transferred over to Collections.
In the event of a tenant’s default which requires eviction of the tenant, the Owner authorizes the Property Manager, at
the expense of the Owner, to commence all required court proceedings pertaining to the eviction of the tenant. The
Owner hereby authorizes the Property Manager to sign and serve all notices, file all claims, and to negotiate, settle,
compromise and release such actions or suits, or reinstate such tenancies in the sole discretion of the Property
Manager. If bailiff services are required, then additional cost will be based on contractor market rates plus 10% service
fee to be paid to the Property Manager.
(12) Repairs and Maintenance
The Owner, at its sole cost, authorizes the Property Manager to maintain and make necessary repairs to the Property
during the Term of this Agreement. The Property Manager shall not authorize any work, repairs, alterations, redecoration
in the name of the Owner estimated to cost in excess of $400 (prior to service administration fee and GST) without the
consent of the Owner. Notwithstanding anything herein, if the nature of the work, repairs, or alterations is of an urgent
nature such that the failure to complete may cause personal injury to the tenants or impair the living quality for the
tenants to a substantial degree, the Owner authorizes the Property Manager to complete such work, repairs or
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*Terms and conditions subject to change.
alterations without consent of the Owner, regardless of the cost. The Owner acknowledges and agrees that the Property
Manager may engage any person, firm or corporation to perform any work or services within the scope of the Property
Manager’s duties under this agreement.
If an emergency call occurs after business hours and or on a weekend, the Owner of the Property will be notified as soon
as possible. The Owner hereby permits the Property Manager, its servants, agents and independent contractors to
exercise the Owner's right of entry upon the Property. Such entry shall be made at reasonable times and upon reasonable
notice to the tenant, provided that in the event that there shall be, in the opinion of the Property Manager, an emergency or
imminent danger of damage to the Property, then the Property Manager, its servants, agents and independent contractors
shall have immediate right of entry to the Property without notice.
If the Owner does not authorize the Property Manager to make repairs, which in the discretion of the Property Manager
should be completed, the Owner will be in default of this Agreement and the provisions of Section 21 herein shall apply.
The Property Manager shall charge a service administration fee in the amount of 10% of the cost of the repairs and
maintenance.
(13) Insurance
The Owner agrees to carry, at their own expense property insurance, with such coverage as would be maintained by a
reasonable prudent owner, including without limitation coverage for the full replacement value of the Property, and also
including liability insurance with a minimum limit of $1,000,000. The Owner shall provide a copy of the insurance policy to
the Property Manager upon request.
(14) Property Taxes
The Owner agrees to pay all municipal property taxes due on for the Property.
(15) Rental Money
The Property Manager shall collect rent each month from the Tenant. The Property Manager shall provide the rental
income to the Owner at the end of the 3rd full week after collection of the rent. In addition, the Property Manager shall
provide the Owner with a statement by the end of the month. The rental income shall be paid to the Owners through direct
deposit therefore the Owner will be required to provide a void cheque.
Deductions from the rental income will be made for the Management Fee, any repairs or maintenance that is required, as
well as any other expenses that are incurred by the Property Manager in accordance with this Agreement.
(16) Security Deposits
The Owner agrees that all security deposits will be held in trust by the Property Manager and will be dispersed at the
Property Manager’s discretion. The security deposit, and any interest thereon, shall be maintained in accordance with
the Residential Tenancies Act, Alberta. The Owner agrees that any and all interest incurred on the security deposit
during a tenant lease will be paid to the Property Manager who will in turn pay any interest owing to the Tenant upon
termination of their lease as prescribed by the Residential Tenancies Act and any excess interest is payable to the
brokerage.
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*Terms and conditions subject to change.
(17) Other Expenses
The Owner agrees that the Property Manager will re-key the property at the end of each tenancy period, at the Owner’s
expense. This includes lost keys due to theft or vandalism of company lock boxes.
(18) Inventory of Furnishings
If the Owner chooses to leave any furnishings or goods in the Property, a list outlining the inventory must be provided to
the Property Management Company prior to having a tenant move into the Property (This does not include personal
items). The Property Manager will have the Tenant acknowledge responsibility for the goods if required by the Owner.
Regardless of whether a list is provided, the Property Management Company will not assume any responsibility for the
furnishings or goods.
(19) Utilities
Until a tenant has expressly taken over responsibility for the utilities pursuant to the lease agreement, the Owner shall, at
its sole cost, be responsible for supplying utilities to the Property, including when the Property is vacant.
(20) Snow Removal and Landscape
The Owner shall be responsible for snow removal and landscaping/lawn mowing at all times while the Property is
vacant. These services can be organized for the Owner by the Property Manager at the Property Manger’s contractor
rates.
(21) Default
In the event that payment of any of the monies payable to the Property Manager pursuant to the terms of this Agreement
are not made, or in the event that the Owner fails to comply with any of the covenants or agreements herein, the Property
Manager may at its option cease all of its obligations herein and deem this Agreement to be repudiated forthwith, on the
occurrence of such default. Any payment not made by the Owner to the Contractor on the date specified herein shall bear
interest at a rate of 12% per annum. The Owner hereby agrees to charge the Property for any monies, including interest,
owed pursuant to this Agreement and agrees that the Property Manager shall have the right to register a caveat against
the Property claiming this interest.
(22) Assignment of Contract
The owner acknowledges that the Property Manager reserves the right to assign or sell this contract as upon provision
of written notice to the Owner.
(23) Limitation of Liability
The Property Manager will take all appropriate steps to ensure the maximum possible revenue is received from this
Property. However, the owner accepts ALL risks which arise from the ownership of the rental property. This includes, but is
NOT LIMITED to, the risk of vacancy, damage, ANY maintenance and repairs, unpaid rent and any unlawful act committed
by any person who is not an employee of the Property Manager.
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*Terms and conditions subject to change.
(24) Indemnity
The Property Manager shall not be liable to the Owner for any arrears in the collection of payments due from tenants or as
result of any damage or other loss affecting the Property or for anything which the Property Manager may do or refrain
from doing; nor shall the Property Manager be liable to the Owner for failure to perform any of the obligations set forth in
this Agreement if such failure is occasioned by or results from destruction or damage to the Property by fire or other
casualty or any other act or cause which is beyond the reasonable control of the Property Manager.
The Owner shall, during and after the termination of this Agreement for a period of 2 years, indemnify, defend and hold
harmless the Property Manager against any and all damages, suits, claims or injuries to persons or property, actions
obligation, liabilities, costs, expenses and fees by reason of any cause whatsoever which the Property Manager may
become liable for or suffer by reason of any breach, violation or non-performance by the Owner of any covenant, term or
provision herein or be reason of any injury occasioned to or suffered by any person or persons or any property damage
when the Property Manager is carrying out the provisions of this Agreement or acting upon the directions of the Owner.
In the event the owner fails to comply with the laws of Alberta or the terms of this agreement, the Property Manager may
opt for an immediate termination.
(25) Non-Resident Tax Implications
The Owner represents that they are not a non-resident of Canada in accordance with the Income Tax Act, Canada. The
Owner shall notify the Property Manager if they become a non-resident of Canada at any time during the term of this
Agreement. The Property Manager is responsible and will notify the Canada Revenue Agency on the Owner’s behalf if
the Owner becomes a non-resident during the Term of this Agreement. The Canada Revenue Agency requires all non-
residents to pay income tax on rental income earned in Canada. To ensure income tax is paid, the Canada Revenue
Agency may require that a percentage of each monthly rental payment is to be remitted to the Canada Revenue Agency
on behalf of the non-resident Owner. More information can be found at http://www.cra-arc.gc.ca/.
Are you currently a non-resident of Canada (residing in Canada for less than 183 per year)?
Yes _No
Anticipated move date, if you are planning to reside outside of Canada _______________________________
A service administration fee of $25 plus GST per month will apply.
(26) Tenant-Placed Buyer
In the event a tenant that is placed by Rental Advisors and the tenant would like to enter into sales agreement with
the owner, the owner agrees to enter into fees agreement with The Property Advisors Team (sales division of REMAX
Rental Advisors).
(27) Relationship between the parties
Notwithstanding anything herein, the relationship of the parties hereto shall be that of principal and agent, and all duties to
be performed by the Property Manager under this Agreement shall be for and on behalf of the Owner, in the Owner’s
name, and for the Owner’s account. In taking any action under this Agreement, the Property Manager shall be acting as
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*Terms and conditions subject to change.
agent for the Owner, and nothing in this Agreement shall be construed as creating a partnership, joint venture, or any other
relationship between the parties to this Agreement except that of principal and agent, or as requiring the Property Manager
to bear any portion of losses arising out of or connected with the ownership or operation of the Property. Nor shall the
Property Manager at any time during the period of this Agreement be considered a direct employee of the Owner. Neither
party shall have the power to bind nor obligate the other except as expressly set forth in this Agreement, excepting that the
Property Manager is authorized to act with such additional authority and power as may be necessary to carry out the spirit
and intent of this Agreement.
(28) Standard Terms
Should any part of this Agreement for any reason be declared invalid, such declaration shall not affect the validity of any
remaining portion, which remaining portion shall remain in full force and effect as if this Agreement had been executed with
the invalid portion thereof eliminated. Upon at least 30 days prior notice provided to the Owner, the Property Manager may
revise any of the fees charged to you pertaining to this contract. Time shall be of the essence of this Agreement and no
extension or variation of this Agreement shall operate as a waiver of this provision. Descriptive headings are inserted
solely for convenience of reference. They do not form a part of this Agreement and are not to be used in interpreting this
Agreement. This Agreement embodies the entire agreement of the parties with regards to the matters contained herein,
and no other agreement shall be deemed to exist except as entered into in writing by both parties to this Agreement. This
Agreement shall be interpreted, construed, administered and enforced exclusively in accordance with the laws in force
from time to time in the Province in which the Property is situate.
(29) Owner Contact Information
The Owner shall be obligated to advise the Property Manager in writing from time to time of the telephone number or
numbers at which the Owner may be reached during normal business hours. The Property Manager shall only be required
to contact the Owner at the telephone numbers set forth in this Agreement unless otherwise provided by the Owner, in
writing.
The Owner shall use its best efforts to respond to the Property Manager as soon as possible. In the event the Owner fails
to respond to the Property Manager within a reasonable period of time, as determined by the Property Manager, the
Property Manager may at its option cease all of its obligations herein and deem this Agreement to be repudiated forthwith.
The Property Manager shall not be liable to the Owner for any damages, suits, claims or injuries to persons or property,
actions obligation, liabilities, costs, expenses and fees by reason of such termination. The Owner shall provide the
Property Manager with the emergency telephone number or numbers that the Owner may be reached in respect of any
emergency.
Address:
City: Province: ______ Postal Code:
Primary Phone: Cell_____________________ Contact Name: ______________________
Secondary Phone: Cell_____________________ Contact Name: ______________________
Email:
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*Terms and conditions subject to change.
EMERGENCY CONTACT INFORMATION (not in your household):
Name: Relationship:
Phone: Email:
This contract executed on the day of , 20 .
OWNER SIGNATURE
OWNER SIGNATURE
REMAX Rental Advisors
Owner Responsibility
The following is a checklist for you (the owner) to ensure that we can deliver your home to a tenant.
Owner Requirements-
Please note that in order for us to begin services for your property, the following items are required:
SIGNED CONTRACT ADMIN FEE
VOID CHEQUE/BANKING INFO 3 SETS OF KEYS
CONDO BY-LAW DOCUMENTS (If applicable) CONDO/MOVE- IN PROCEDURE DOCUMENTS (If applicable)
INVENTORY LIST (If furnished) SETS OF KEYS (mailbox, storage, garage)
If the property is tenant occupied, the following items are also needed:
MOVE-IN REPORT LEASE AGREEMENT SECURITY DEPOSIT
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*Terms and conditions subject to change.
NEW PROPERTY EVALUATION CHECKLIST
Our property managers will be following this checklist for evaluating your property on its cleanliness upon
their site visit. The property must be in move in ready condition for the tenants and must meet our standards.
If the property does not meet our standards, we will require the services to be ordered either by the owner or
our in-house contractors.
Please look over this sheet and make sure the following are complete:
☐ Smoke detectors checked and properly working.
☐ Fire extinguisher present in the property.
☐ Carpets must be professionally steam cleaned and a receipt must be provided.
☐ All floors wiped and cleaned.
☐ All lights/lamps must be cleaned externally and have all light bulbs working.
☐ All light switches/electrical outlets wiped of fingerprints and grime.
☐ All walls, doors & baseboards need to be wiped. Any major dents on walls must be repaired.
☐ Taps checked for leaks. Faucets, sinks, bathtubs/showers, toilet/toilet bowl must be cleaned.
☐ Wash windows from inside.
☐ Mirrors must be wiped.
☐ Ceiling fans & exhaust fans must be dusted and wiped; air conditioner cleaned.
☐ All shelves dusted and wiped.
☐ Furnace filter must be new. New furnace filters for future use recommended.
☐ Furnace and ducts must have been recently cleaned.
☐ All appliances cleaned, inside and underneath.
☐ Grass mowed/snow shoveled.
☐ Blinds/window coverings must be dusted and wiped.
☐ If any windows are broken or cracked, they must be repaired prior to tenants moving in.
☐ All garbage must be removed from the property.
☐ Remove all personal items from the property.
We strive to provide excellent customer service to our owners and tenants, the better the condition of the property, the
happier the tenants will be.
REMAX Rental Advisors #201, 5626 72 Street NW, Edmonton, Alberta, T6B 3J4
Phone: (780)757-3700; Email: [email protected]; www.rentaladvisors.ca