For more information contact: St Mungo’s, Fifth Floor, 3 Thomas More Square, London E1W 1YW Tel: 020 3856 6000 Fax: 020 3856 6001 www.mungos.org Registered Charity No 1149085 • Company No 8225808 (England and Wales) • Housing Association No. LH0279

Your health & wellbeing at St Mungo’s

Diversity and Inclusion Networks St Mungo’s has seven staff Diversity Networks who work to support clients and staff from different backgrounds so they are able to be their best selves. Their role is to raise awareness and celebrate the culture and history of different groups. They provide information and guidance, organise events and engage staff from across the organisation to provide opportunities for personal development. To join any of the networks you do not have to identify as that characteristic, you simply have to support the aims of the group. BAME (Black, Asian and Minority Ethnic) network email:

Disability Awareness Network email:

Carers’ and Parents’ Network email:

Women’s Action Network email:

Lived Experience Network email:

LGBTQ Network email:

Irish Focus Group email:

St Mungo’s Recovery Colleges The St Mungo’s Recovery Colleges run courses that are free and open to all clients, staff and members of the public. The colleges provide a supportive environment and deliver a wide range of courses including wellbeing related sessions, for example mindfulness or yoga, five ways to wellbeing and stress management. To find out more and to obtain a prospectus contact recovery.college@mungos.org or visit www.mungos.org/our-services/recovery-college

Remember the 5 ways to wellbeing

St Mungo’s commitment to health and wellbeing St Mungo’s takes inclusion and the wellbeing of our staff seriously and this has been demonstrated through winning a number of awards and participating in various accreditations: Health and Wellbeing Charter – St Mungo’s was assessed across eight health categories and was awarded the Healthy Workplace Charter, achievement level status. The award celebrates organisations successfully improving health and wellbeing in the workplace.

Mindful Employer Charter – we are positive about mental health.

Disability Confident – we are committed to inclusive and accessible recruitment, providing reasonable adjustments and supporting staff with disabilities.

BITC Race Equality Champions – we are committed to racial equality and are listed in BITC’s Best Employers for Race list.

Stonewall – St Mungo’s is in the top 100 Stonewall Work Equality Index for LGBTQ inclusion and a top employer for Trans Inclusion.

St Mungo’s Board and Executive Team are committed to creating a safe and healthy environment for our staff and clients as a matter of absolute priority. We recognise that our staff are our most precious asset and we want to do all that we can to promote your health and wellbeing, both mental and physical.

Positive and mutually respectful relationships at work are crucial to wellbeing. We adopt a zero tolerance approach to bullying and harassment and seek to actively promote diversity and inclusion throughout St Mungo’s. This leaflet gives an outline of sources of support within St Mungo’s that are open for all staff to access.

Sources of support at St Mungo’s Human Resources Team (HR) HR offers support and guidance to all staff throughout an employee’s journey from recruitment to exit. HR covers a wide range of specialist areas and can advise on recruitment, pay and contractual matters and all policies and procedures relating to employment.

You can contact HR by emailing

Learning and Development Team (L&D) The L&D Team supports all aspects of the learning and development of our staff and lead on implementing our health and wellbeing strategy. The L&D team also oversee our mentoring scheme which is a fantastic way to focus on your personal and professional development at work.

You can contact L&D by emailing

Health and Safety Team The Health and Safety Team provides an expert advisory service to all managers and staff on any aspect of health and safety, as well as delivering our staff and manager health and safety training programmes.

You can contact Health and Safety by emailing

Occupational Health The occupational health service (OHS) offers advice regarding health, safety and wellbeing at work. They work alongside St Mungo’s to help ensure your working environment is safe and offers a range of services including:

Assessing fitness to work following illness or injury or prior to taking up a new post.

Offering advice and information on dealing with the impact of work on health.

Advising on managing any disabilities or impairments at work.

Whilst the OHS works alongside St Mungo’s, the service is strictly confidential and only the OHS staff have access to any health records.

You can make a self-referral either by phone on or by email on

Employee Assistance Programme The Employee Assistance Programme is on-hand 24/7 to offer free confidential care and support to St Mungo’s staff. Staff can access a wide range of advice, information and support including, but not limited to:

Support in tackling stress, anxiety and depression including access to BACP accredited counsellors, mindfulness and 24/7 telephone support.

In house lawyers and accountants to give legal and financial advice.

Health and wellbeing support for example smoking cessation.

Money management. Career coaching and personal

and professional development advice.

Guidance around caring including childcare, elderly care or for people with disabilities.

There is no limit to the amount of calls an employee can make, it is accessible 24/7 and completely confidential.

You can contact the EAP by calling or visiting:

Username: Password: Workplace Supporters Workplace Supporters are trained St Mungo’s staff who provide confidential peer support and a listening service to their colleagues. They offer an additional avenue of practical and emotional support for all staff and staff may contact them for a range of reasons including work related stress, problems outside of work or if they witness or experience bullying and harassment. Workplace Supporters can signpost staff to sources of support and can advise on how to address instances of bullying and harassment in a constructive and effective way.

A list of Workplace Supporters is available on MungosNet or staff can email

Diversity and Inclusion Allies Every service should have an allocated, named Diversity and Inclusion Ally. Their role is to champion diversity and inclusion within their areas of work, help to raise awareness, celebrate events and promote best practice. They can also be a source of support in challenging any discriminatory language or behaviour in the workplace. You should be introduced to your Diversity and Inclusion Ally as part of your induction.

For more information please email