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Hannu Anttila, Tommi Ilmonenv1.0
January 8, 2013, Copyright 2012 MultiTouch Ltd. MultiTactionSiteManagerWhitePaper
Remote Management of Interactive Displays with MultiTaction® Site Manager
2MULTITACTION White Paper v1.0
Copyright 2013 MultiTouch Ltd / www.multitaction.com
/// Executive SummaryMultiTouchisoneoftheforerunnersinadvancedinteractivedisplaysforprofessionaluse.Marketsegmentssuchascorporate,retail,education,digitalsignageandmuseumsareadoptinginteractivedisplaystoaddresstheirspecificengagementneeds.Asthenumberandsizeoftheseinstallationsgrow,accessingthereal-timestatusandmanagingthedisplaysindividuallyandasanetworkofdisplaysbecomesbusinesscritical.
ToaddressthismarketneedMultiTouchhaslaunchedMultiTactionManagementSuite.ThefirstapplicationavailableintheSuiteisMultiTactionSiteManagerthataddressesthefollowingkeyrequirements:
1.Setupanewinstallations(pairingmulti-touchdisplaysandapplicationcomputers)2.Configuretheoperationofthenewinstallations,orreconfigureexistinginstallations3.Monitorandcontroltheoperationofinstallations4.Updatecontentontheoperationalinstallations
MultiTactionSiteManagerincludesfivefunctionalmodules:•Setupsupport•Firmwareconnection•Displaymonitoring•Applicationmonitoring•Syncserver
MultiTactionSiteManageraccessestheinteractivedisplayinstallationsoveralocalnetworkorVPN,allowinghundredsorthousandsofinstallationstobecontrolledcentrallyandsecurely.Thiswillmassivelyreducetheneedforonsitetasksandreducethesystemunavailabilitythroughreal-timereportingofanyirregularitiesthatcanbeaddressedquickly.
MultiTactionSiteManagerisdesignedtooperateasastandalonesystemorintegratedwithinaclient’sexistingmonitoring/control/managementframework.
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/// Contents
Overview 4Background 4MultiTaction Cells 5Deployment Scenarios 6Motivation for Remote Management 8
MultiTaction Site Manager 9Overview 9Setup Support 11Firmware connection 11Application monitoring 12Changing the Active Application 12Updating Content with Multitaction Sync Server 13
Use Cases 14Monitoring Cells 14Adjusting Cell Parameters 14Connecting Displays to the Application Computer 14Monitoring User Activity on the Installations 14Changing the Running Application on the Computer 15Distributing New Content to the installations 15
Conclusion 16
Taction
Pronounced: \ˈtak-shən\from Latin: taction-, tactiomeaning: touch
Source: Merriam Webster
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/// Overview
BackgroundTouchscreenshavetakenovertheworldinthepastfiveyearswithgrowingnumberofsmartphonesandtabletcomputersoperatedwithmulti-touchuserinterfaces.Thisgrowinguseradoptionoftouchandmulti-touchmodalitieshasincreasedfamiliarityofandexpectationsfortouchtobetheprimaryinterfacemethodbetweenmanandmachinesinanysituation.Asaresult,largerformatdisplaysareincreasinglyexpectedtosupporttouchwhendeployedinpublicspaces,digitalsignage,education,retail,museumandcorporateenvironments.
MultiTouchLtd.hassince2007developedtheworld’smostadvancedmulti-touchdisplays.Theyareusedaroundtheworldinover50countriesforcreatingexcitingapplicationsinretail,corporate,education,museumandothersegments.Especiallyinretail,digitalsignageandeducation,interactivedisplaysaredevelopingintosystemsconsistingofhundredsoreventhousandsofdisplays,con-tentandapplications.Withthisrapidlyincreasingnumberofbusinesscriticaldeployments,thereisagrowingneedforasystemmanagementsolutiontoaddressthesetup,maintenanceandcontentmanagementtaskstobeoperatedremotelyandappliedtothousandsoflocations.
MultiTouchrecognizesthefactthatwearecreatingsomethingnewhere.Neverbeforehaveinter-activedisplaysbeenthoughtasanITsystemorasanetworkofservers,Neverbeforehasanyoneattemptedtohaveareal-timeviewtothissystemnottomentionmanageitinreal-time.Theworkhasjustbegun.Interactivedisplaysareafastgrowingmarketthatwillneedamanagementsystemlikethis.Intheend,webelievethatmanagingnetworksofinteractivedisplaysandtheircontentwillbeseamlesslyintegratedtosystemmanagementsolutionsalreadyinplaceintheITworld.
ThiswhitepaperpresentsMultiTouch’ssolutionforremotemanagementofinteractivedisplayinstallations.
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MultiTaction CellsMultiTouchintroducedthefirstgenerationMultiTouchCellinteractivedisplaysin2008.ItwasfollowedbyaslimmerandalightersecondgenerationAdvancedproductlinein2010.In2011,MultiTouchintroducedacompletelynewwaytobuildinteractivedisplayswithitsMultiTactiontechnology.
ThefirstproductbasedonMultiTactiontechnology,a55”MultiTactionCellwasintroducedinOctober2011.WithMultiTouchproprietaryComputerVisionThroughScreentechnologyintegratedintothedisplays,itwaspossibletorecognizeuserintentionsmuchmoreaccuratelythanwithothertouchtechnologies.Advancedgesturerecognitionbasedonidentifyingfingertips,fingerorientationandcompletehandsallowedfornaturalandintuitiveuserinterfacestobebuilt.
Moreover,theopticaltrackingwhichworksperpendicularlythroughtheLCDpanelallowedsupportforadvancedinteractionmethods.Thesystemwasabletoseewhatusersweredoingindetail.Theseadvancedinteractionmethodsincluded:
•Objecttracking.Physicalobjectscouldbetaggedwithoptical2Dmarkers.Therecouldbemillionsofdifferentmarkercodesdependingonthemarkersize.UserscouldplaceobjectssuchasIDcards,couponsorproductsamplesonthedisplayandmoveandrotatethem.Applicationdeveloperscouldmakeuseofthiswhendesigningapplications.•Pentracking.Activeinfraredpenswererecognizedbythecomputervisionsystemasseparatefromfingersorobjects.Thisallowedforsimultaneoususeofpenandtouchintheuserinterfaces.•Shape(blob)tracking.Simpleshapessuchascircle,squareortriangleshapescouldbetrackedseparately.
Duetotheseadvancedcapabilitiesthatgobeyondtouch,wecallMultiTactionCellsinteractive displays.
Newfunctionalitiesweredevelopedandintroducedwithsimpleonlinesoftwareupdates.Arecentexamplewastheindustry’sfirstopticalHybridTrackingtechnologywhicheliminatestheeffectsofbrightexternallightsourcesintouchtracking.
AnothermajorbenefitofMultiTactiontechnologyisthatitistheonlystackabletouchdisplayinthemarket.Thefrontglassisflushfromedgetoedgeandbezelsareminimizedmakingitpossibletoplaceupto24Cellstogetherintableorwallinstallations.MultiTouch’sproprietaryCornerstoneSDKallowsthesedemandingapplicationstobeimplemented.
In2012,theMultiTactionproductlinehasexpandedwiththelaunchof42”modelsaswellasmodelswithembeddedapplicationcomputerswithWindows7,Windows8andLinuxoptions.InSeptember2012,MultiTouchalsolaunchedtheworld’sfirstinteractivedisplaywithultra-thinbezel,the55”MultiTactionCellUltraThinBezel(UTB).Withvirtuallyseamlessbordersbetweendisplays,theUTBmodelisespeciallysuitableformulti-displayinstallations.
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Deployment Scenarios MultiTactionCellsaresomeofthemostversatileinteractivedisplaysinthemarket.Theycanbeusedasafullyintegrateddisplay,fabricatedintotablesoronawallortrolleymount.StackingtheCellsallowslargeinteractivevideowallsorlongmulti-usertablestobebuilt.
Someexamplemountingscenariosarepresentedbelow:
Interactivevideowall Collaborationtable
Connectedinteractivetable
Unconventionalandcreativeinteractiveinstallations
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TheapplicationsdeployedontheCellsdeterminetherequirementsforthetechnology.TheadvancedfeaturesofferedbyMultiTactionCellsallowclientsandtheirsoftwaredeveloperstocreateapplicationsforanincreasingnumberofversatileenvironments.
MultiTactionCellsarecurrentlyusedinthesemajormarketsegments:•Corporatemarket.Workplaceproductivitysolutions,interactivepresentationwalls,collaborationtables,etc.•Education.Interactivewhiteboards,collaborationtables.•Retail.Kiosks,pointofsalesalespromotiontablesorwalls.•MarketingandExhibitions.Productshowcases.•Museums.Interactiveexhibits.•Entertainment.•Commandandcontrol•Digitalsignage
Someexamplesofactualclientinstallationsarepresentedbelow.
ExecutiveBrandSuiteataglobalITcompanyinLondonSiemensIdentityWallbyuma
byengageproduction
CanningStockRoutetableatNationalMuseumof ACMEBrickPatinaflagshipstore
AustraliabyLightwell
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Motivation for Remote Management Marketsegmentssuchascorporate,retail,digitalsignageandeducationmarketsaregrowingatafastpace.InteractivedisplayinstallationsusingMultiTactionCellsarebecominglarger,incorporatingthou-sandsofunitsinmultiplephysicallocations,andbecomingmoreandmorebusinesscritical.Minimizingtheamountofonsitelabor,whetherrelatedtoinstallingoroperatingthem,hastobeminimizedinordertocreateacosteffectivesolution.Atthesametime,availabilityofthesystemneedstobemaximized.
IntheprofessionalAVspace,thereareestablishedcontrolsystemssuchasAMXandCrestronwhichareusedtocontrolallaudio,video,lighting,airconditioning,etc.atagivenphysicalsitesuchasaconferencecenter.MultiTactionCellshavethecapabilitytoletthesecontrolsystemscontrolsomekeyaspectsofthehardware,suchasstandbymodeandstatuschecks.However,thesegenericcontrolcapabilitiesdonotaddresstherequirementsforsetupandinstallation,ongoingmaintenance,trouble-shootingandapplicationlevelissues.Moreover,whenclientsdonothaveAMXorsimilarsysteminuse,therewouldbenowaytoremotelymanagetheMultiTactionCells.
IntheITspace,SNMPbasedmonitoringsystemsarewidelyinuse.Thecorporatesectorwouldespeciallybenefitifinteractivedisplayinstallationdeployedinconferencerooms,meetingsspacesandcollaborationcenterscouldbemanagedwithinthemonitoringframeworkcurrentlyinuse.Therearen’t,however,SNMPagentsorstandardMIBsavailableforinteractivedisplaysandtheirspecialrequirements.
Themajorareasofinterestareillustratedinthediagrambelow.
Differentmanagementrequirementsofinteractivedisplayinstallations
ForthesereasonsMultiTouchisdevelopingMultiTaction®ManagementSuitetoaddressdifferentlevelsofrequirementsregardinghardwareandsoftwarecontrol.TheSuiteisdesignedtobeadoptedasisorlateronintegratedtoexistingmonitoringframeworks.ThekeyfirstsolutiondevelopedwithintheSuiteiscalledMultiTaction®SiteManager.
Setup and configuration
Content management
Remote diagnostics and support
and product care
HW monitoring and control
Usage data and statistics
Application control
MultiTaction Interactive Display
Installation
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/// MultiTaction Site Manager
OverviewMultitactionSiteManagerisanapplicationforcontrollingacollectionMultiTactionCelldisplays.MultiTactionSiteManagerisanetwork-centricapplicationthatconnectstoanynumberofMultiTactionCellsandapplicationcomputerstoenableremotesetupandcontrolofmulti-touchinstallations.Itsroleistoaidsystemsintegrators,ITmanagersandcontentprovidersduringthewholedeploymentlife-cycle.
Thekeyfunctionalitiesinclude:1. Setupanewinstallations(pairingmulti-touchdisplaysandapplicationcomputers)2. Configuretheoperationofthenewinstallations,orreconfigureexistinginstallations3. Monitorandcontroltheoperationofinstallations4. Updatecontentontheoperationalinstallations
SiteManagermainfunctions
ItisalsopossibletousetheSiteManageronlyforaspecificpurpose,suchasmonitoringtheoperationofaninstallation.
Toemphasizedifferentusesoftheapplication,SiteManagerhasthefollowingfunctionalmodules:•Setupsupport•Firmwareconnection•Displaymonitoring•Applicationmonitoring•Syncserver
Site Manager functions
Setup
Monitoring
Updating
Sync Server
Test installationLive installation
Live installation
Live installation
Live installation
MultiTaction Cell #6
MultiTaction Cell #9
MultiTaction Cell #7 Sync ServerPC
PC
MultiTaction Cell #9
MultiTaction Cell #7
MultiTaction Cell #8
PCMultiTaction Cell #5
MultiTaction Cell #1 Embedded
EmbeddedPC
Site Manager
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TheoverallarchitectureofSiteManagerispresentedbelow.
SiteManagerconnectionswithfourseparateinstallations.
MultiTactionSiteManagerhasbeendevelopedtobenefitthewholelife-cycleofmulti-touchdeployments,withthesefeatures:
•Enablesystembuilderstosetupdisplayseasilyandconfigurethemtooperatewiththegivencomputersetup•Enableinstallationmanagerstomonitortheoperationofinstallationsandtheiruseractivityinreal-time•Enablecontentproviderstoupdatecontentontheinstallationsinreal-time
Alltheseoperationscanbeperformedremotely,overanetwork.Toenablethisoperation,MultiTactionSiteManagerconnectstoeachCellandeachapplicationPC,usingeitheraphysicalLANorVPN.SiteManagerisscalableinasensethatitcanbeusedtocontrolanynumberofinstallations,startingfromasimplesingle-displayinstallation,andexpandingtolargeinstallationswithhundredsorthousandsofdisplays.
SiteManagerClientcanbeusedfromseveralcomputerssimultaneously.Forexample,afieldengineercanusealaptoptoconfigureinstallationswhileanadministratorusesadesktopPCtomonitorseveralinstallationsatthesametime.Inyetanotherlocation,acontentprovidercantestnewgraphicsonatestsystem,andthenrolloutthenewcontentonalltheinstallationsatonce.
Site Manager functions
Setup
Monitoring
Updating
Sync Server
Test installationLive installation
Live installation
Live installation
Live installation
MultiTaction Cell #9
MultiTaction Cell #7
MultiTaction Cell #5
MultiTaction Cell #1 Embedded
Site Manager
PCEmbedded
PC
PC
Sync ServerMultiTaction Cell #6
MultiTaction Cell #9
MultiTaction Cell #7
MultiTaction Cell #8
PC
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Setup SupportMultiTactionSiteManagerhelpsinstallationset-upprocessinmanyways.Pairing MultiTaction Cell displays to applicationsisoneofthefirststepsofapplicationset-upwork.Tohelpwiththistask,MultiTouchSiteManagerhastheabilitytoscanlocalnetworktodetectavailableMultiTactionCells,andMultiTouchCornerstoneSDK-basedapplications.AfterMultiTouchSiteManagerhasdetectedtheCells,theusercaninteractivelyconnectthedisplaystothecorrespondingapplications.Afterpairingthedisplaystotheapplications,thereisoftenaneedtosetuptheirrelationships.Forexample,inillustration1thereisoneverysimpleinstallation,whiletheothersaremorecomplex,andrequireconfigurationofthedisplayproperties.
Thisgeometrical alignment isachievedwithadedicatedgraphicaldrag-and-dropcomponentinMultiTactionSiteManageranditincludes:
•placement•rotation•bezelcompensation
ConfiguringanasymmetricdisplaygroupinSiteManager
Firmware connectionIndividualMultiTactionCellscanbecontrolledinthisphase,withfullcontroloftheinternalfirmwareparameters.MultiTaction firmware connectionallowstheusertoperformalltasksrelatedtomanagingtheoperationofindividualdisplays:
•Updatefirmware•Enable/disabletrackingextensions(markertracking,pentracking)•LivetrackingpreviewfromeachCell•Controltrackingparameters(changemarkersizeetc.)•Controltrackingoutputformats(TUIO,XML,WindowsTouch)•Colorcalibration
Foroperationalefficiency,theseoperationscanbeperformedeitherperdisplay,orinbatchmodeformanydisplaysatonce.
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ConfiguringCellfirmwarefromSiteManagerDisplaymonitoring
Oncetheinstallationhasbeensetupandisinuse,operationofthedisplay(s)needstobemonitored.MultiTouchSiteManagersupportsmanylevelsofmonitoring.MultiTaction display monitoringincludessupportforcheckingtheoperationofeachCell.Theseparametersincludethingssuchasthermalmonitoring(incaseambienttemperatureswouldrise)anduptimetracking.Withthesemonitoringtoolsonecanquicklycheckthatthedisplaysareoperatingreliably.
Application monitoringWhiledisplaymonitoringisusuallyusefulfortechnicalsupportpeople,Multitouch Cornerstone application monitoringisusefulforbothtechnicalpeopleandpeoplewithinterestonuseractivities.Applicationmonitoringcomponenthastheabilitytoperformreal-time screen-cast from multiple installations,toenableadministratorstoseetheactivityoneachdisplay.
Toseethedetailsofuserinteraction,thereisalsoanoptionfor user input visualization.Withthistooltheadministratorcanvieweachtoucheventonthedisplay.
TwoMultiTactionCellinstallationswithliveapplicationscreencastanduserhandvisualization
Changing the Active ApplicationWithCornerstoneSDK,applicationsaretypicallywrittenaspluginsthatcanbecombined.Thisenablesonetouseready-madecomponentsfromdifferentsourcesforcreatingnewapplications.TheapplicationsthatarecreatedinthisfashioncanbechangedusingtheSiteManagerclient,usingtheapplication control module.Eachinstallationhasalistofapplicationsthatcanbeusedwiththatparticularsetup.Ifnecessaryinstallationscanalsoshareapplicationlists.Forexampletheremighttwotypesofinstallationsinaretailchain.Tosupportthedifferentinstallationstherecanbetwosetsofapplicationsthatcanbeused,sothateachinstallationtypeusesanapplicationwhichistailoredtotheparticulartype.
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Updating Content with Multitaction Sync ServerForcontentdistribution,SiteManagerincludesacontentsynchronizationserverwhichcanbeusedtodistributenewdata(images,videos,data-files,etc.)toacollectionofinstallations.Contentsync-ingtolocalapplicationcomputersmustbedonebecausetouchapplicationsneedtoloadandshowthecontentinthefastestpossiblemannertomaintainfluidityofthetouchuserinterface.Anyloadingmessagesandprogressbarscanbeconsideredfaultsintheapplicationdesignandmayleadtotheuserabandoningit.
SyncServerisinstalledinthesamelocalLANorVPNastheinteractivedisplayinstallationsare.
Site Manager functions
Setup
Monitoring
Updating
Sync Server
Test installationLive installation
Live installation
Live installation
Live installation
MultiTaction Cell #9
MultiTaction Cell #7
MultiTaction Cell #5
MultiTaction Cell #1 Embedded
Site Manager
PCEmbedded
PC
PC
Sync ServerMultiTaction Cell #6
MultiTaction Cell #9
MultiTaction Cell #7
MultiTaction Cell #8
PC
SyncServerallowingtestinstallationandmultipleliveinstallations.
TheSyncservermaintainsamastercopyoftheapplicationdatawhichisusedbyallinstallations.SyncServercanmanagethedatasetsofmultipleapplicationsbeingused.Theapplicationdatacancontaindifferentdatasetsfordifferentpurposes–ifnecessarythedifferentinstallationscanrundiffer-entcontentthatisselectedfromthemasterdataset.TheSyncserverofferstwo-waysynchronization:Upsyncfromaninstallationtotheserver,anddownsyncfromtheservertotheinstallations.
ThesynchronizationistriggeredwiththeSiteManagerclient,usingtheapplicationmonitoringmod-ule.Thesystemsynchronizesallthedatafilesrelatedtothemasterdatasetwithasinglecommand.IntheupsyncphasethesynchronizationisperformedonlyfromoneinstallationtotheSyncservermasterdataset.InthedownsyncphasethesynchronizationcanbeperformedfromtheSyncservertomultipleinstallationsatthesametime.
Syncservercanbeusedasiswithmanuallyupdatedcontentoritcanbeintegratedwithclient’scontentmanagementsystem.
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/// Use CasesThefollowingusecasesillustratehowSiteManagercanbeusedtosetupinstallations,monitortheiroperation,andcontrolthecontentthatisshownonthedisplays.
Monitoring CellsInallphasesoftheinstallationlife-cycletherearetimeswhenonewantstomonitorthewell-beingofthedisplays,andinspecttheiroperation.Site Manager firmware connectionallowstheadminstratortocheckthestatusofeachdisplayseparatelyandinspecttheiroperatingtemperatureandotherhealthparameters.Thischeckcanbeperformedfromanylocation,forexampleviaVPN,sothattheadminstratordoesnotneedtophysicallygototheinstallation(whichmightbeonanothercontinent),orusespecificcomputerfortheadminstrationtask.
Adjusting Cell ParametersBesidesmonitoringCellsitmaybenecessarytoadjusttheoperationofthedisplays.Apracticalcasecouldaretailchainthatwantstointroducemarkerstotheirproducts,asanupgradetoexistingsetup.InthiscasetheadministratorcanturnonthemarkertrackingintheMultiTactionCellsusingSite Manager firmware connection,andconfigureitremotely.Insomecasesthesenewfeaturesmightrequireupdatingthefirmwareinthedisplays,togainaccesstothenewfeatures.Thefirmwarecanbeupdatedremotely,withoutvisitinganyofthesiteswiththedisplays.
Connecting Displays to the Application ComputerOneofthebasictaskswhensettingupanewinstallationistoconnectthedisplaytotheapplicationcomputer,andsetupthespatiallayoutbetweendisplaysconnectedtothesamecomputer.SiteManagerhelpswiththispairing processwithtoolsto:
•detecttheavailableCells•matchingtheCellstographicscardsontheapplicationcomputer•setupthelayoutoftheCellsforeachcomputer
Thisworkisusuallydoneon-site,usingalaptop.Toperformtheconfiguration,theuserstartsaCornerstone-basedapplicationontheapplicationPCs.UsuallytheSiteManagerlaptopisusedon-sitetoscanforavailableCells,andsetupthetouchconfigurationontheapplicationPCs.TheuseofSiteManagersavestimebygivinggraphicaltoolsthatturnscomplexlayoutconfigurationtasksintosimplegrad-and-dropoperations.
Monitoring User Activity on the InstallationsWhentheinstallationsareoperationalthereisoftenadesiretomonitoruseractivity,toseehowtheapplicationsareused.Themainreasonsforthisare:
•Observewhattheusersactuallydowiththeapplications,comparedtotheirexpected(ordesired)behavior•Verifythattheinstallationsareworkingcorrectly,forexamplethatgraphicsonthescreensareasexpected,andthattheapplicationshaveexpectedperformance(framerate,memoryusageetc.)
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TheseoperationsareperformedwithCornerstoneapplicationmonitoring.Themonitoringmodulecanbeusedindifferentways,dependingontheusecase:
•Useascreen-castoftheapplicationgraphicstoseeallthecontentonthescreen.Thisoperationusesvideostreamingtoreceivedatafrommultipleinstallationsatthesametime.•Followtoucheventsonthescreenstoseethehandsoftheusers.Thisoperationuseslessnetworkbandwidthcanbeusedwithagreatnumberofinstallationsatthesametime.•Monitortheapplicationperformancetoseeifthereareanypotentialbugsaffectingsomeiftheinstallations.
Thescreen-castisparticularlyusefulforcontentproviders,and-managerstoseetheinstallationsinaction,andgetaquickoverviewofwhattheusersaredoingatdifferentsites.Thetouchevent-,andperformancetrackingareusefulfortechnicalpeoplewhoneedtomaintainthesystemsandwhoneedtogetanoverviewofhowtheinstallationsareworking,intermsoftechnicaloperation.
ApplicationmonitoringworkswithCornerstone-basedapplications,thatincludetheremotemonitor-ing/controlserverintheapplication.Themonitoring/controlservercanbeaddedtoanyapplicationwithminimalwork,asasimpleadd-oncomponent.
Changing the Running Application on the ComputerTherearemanycaseswhereasystemadministratorneedstochangetheapplicationonthedisplays,forexample:
•Whenrollingoutnewapplicationsorcontenttotheapplicationcomputers.•Whentestingnewapplicationsorcontentontheapplicationcomputers.•Whenthereisneedtoadjustthegraphicsdynamicallybasedonthesituation.Forexampleinapartytherecouldbedifferentapplicationsthatareusedatdifferenttimesoftheparty,andanadministratorneedstobeabletoswitchbetweenthoseapplications.
WithSite Manager application control moduletheadministratorcanswitchfluentlybetweendif-ferentapplicationsanddatasets,usingbothCornerstone-basedapplicationsandthird-partyappli-cations.TheonlyrequirementisthatthereneedstobeatleastoneCornerstone-basedapplicationrunninginthecomputer,toactasahostthatmanagesapplicationswitching.
Distributing New Content to the installationsInretail,museum,andotherverticalsegmentsitisnecessarytoupdatecontentaftertheinitialinstal-lationwork,forexampleduetoanewcampaign.Forthispurposethecontentcreatorcanhaveatestsystemfortryingoutdifferentdatasets,andpluginconfigurations.OncethecontentisreadyitcanbeupsyncedtotheSyncserver,andthendownsyncedtoalltheend-userinstallations.Thecontentcanbeupdatedatanytimewhichallowsfortimelyandcontrolleddeliveryofnewcontent.
Thesynchronizationisbasedoncomparingthedifferencesbetweenthedatasets,sothatonlyneworchangedfilesarecopied.TheSyncserverdoesnotlimitthecontenttypesorrelationshipsinanyway.Thusoneisfreetouseanykindimages,videos,XML-files,data-basesetc.thatareincludedinthedataset..
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/// ConclusionDevelopmentofMultiTactionManagementSuitewasundertakenbasedonrealmarketneedsaswitnessedbyMultiTouchinthousandsofinstallationaroundtheworld.Thegrowingsizeandbusinesscriticalityofinteractivedisplayinstallationshasgivenfurtherboosttoaddressingtheclearrequire-mentsforeasiersetup,24/7operationandotherprofessionalinstallationneeds.
MultiTactionSiteManageristhefirstapplicationofferedbyMultiTouchforsystemmanagement.Itaddressesthemostcriticalrequirementseffectivelyandlaysthefoundationonwhichevolvingclientrequirementsforcontrolandsystemmanagementcanbemet.
/// Contact and Further InformationForfurtherenquiriesaboutMULTITACTIONorMultiTouchLtdproducts,[email protected],[email protected]@multitou.ch
Please visit for further information:http://www.multitaction.comhttp://cornerstone.multitouch.fi/
Follow MultiTouch on:YouTube:http://www.youtube.com/multitactionTwitter:http://twitter.com/multitouchfi
MULTITACTION®isaregisteredtrademarkofMultiTouchOyMultiplepatentspending.