Rephrasing

Stating back in your own words your understanding of what another person said

Indicates understanding of, not agreement or disagreement with, what was said

Main Reasons to Rephrase:

Check your understanding

Demonstrate listening

Builds rapport

Example

Statement: “We haven’t finished reviewing the whole program. Today’s meeting was well

worth it. Let’s plan to review the remainder of the program.”

Rephrase: “So you thought the review was a good use of meeting time and want to schedule a

time to review the second half.”