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    [Not Quite Samizdat]

    2007

    A look at the Russian blogosphereA special report from the Moscow ofce of Mmd

    I myself create it, edit it,

    censor it, publish it, distribute it,

    and may get imprisoned for it

    Vladimir Bukovski

    Soviet disident, Samizdat author and human rights activist

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    2007 Mmd Corporate Public Affairs and Public Relations Consultants. Published by the Foreign Representative

    Ofce of Mmd Public Relations (Cyprus) Limited. All rights reserved. No responsibility is accepted for the content of

    any third party website material referred to in this document: always consume the Internet responsibly. This report is

    based on telephone and email interviews with Russian journalists, online research and our virtual, media focus group.

    Created, design and cover design by Global Media Line

    Written by:

    Arseniy Rastorguev, edited by Stephen Lock.

    Research by:

    Alex Cherny, Elmira Basharova, Irina Molkova,

    Ekaterina Kotlyar, Ekaterina Yazykova.

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    LETTER FROM STEPHEN LOCK: NOT QUITE SAMIZDAT

    EXECUTIVE SUMMARYINTRODUCTIONDenitionOverviewWhy do we read blogsBLOGGING IN RUSSIA

    Focus around one blog-hosting platformBlogger proleNumbers and gures

    JOURNALISTS AND BLOGGINGResearch toolAlternative publishing platformNetworking tool

    Trust issues

    PR PROFESSIONALS AND BLOGGINGMonitoringCampaigningNetworking

    CASESArutunyan case

    Ivannikova caseCharity

    DOs AND DONTsDosDonts

    OUR BLOGROLL

    Contents

    ...............4

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    ......................................................................................9....................................................................................................9...................................................................................................10

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    Welcome to our report on the Russian blogosphere, Not Quite Samizdat. I hope you enjoy it, wecertainly have enjoyed putting it together.

    Of the now fourteen years I have spent in international public affairs and nancial communications,

    now entering the fourth based in Moscow, no communications phenomenon has caught my imagination

    more than blogs. I am a self-confessed blog addict. Whereas once I used to end my day in bed with a

    book, now its a lap-top perched precariously on my knees, catching up on my favorite blogs. As well

    as the blogs I read for the pleasure of it, I regularly read

    http://foreignnotes.blogspot.com/ for the latest in the Italianate soap-opera that is Ukrainian politics,

    the acerbic http://russtech.blogspot.com/ for the latest views on Russian business and economics and

    http://rusenergy.blogspot.com/keeps me up-to-speed with events in the global world of big oil.

    I have even, in less hectic times, been an ardent blogger myself. In the information-drenched world in

    which we live today, the blogosphere provides us news that suits our own agendas and preferences,gossip and infotainment and even glimpses of enlightenment.

    With this enthusiasm then, it seemed natural to ask my colleagues what their opinions were of the

    Russian blogosphere. Indeed, how relevant or healthily growing was it? I was delighted to hear that the

    Russian blogosphere is strident, vital and highly inuential, in ways specic to Russia.

    In so many ways, Russians are the ultimate early adopters and early adorers of new technology. The

    fast growth and rich depth of the Russian blogosphere is proof-positive of this. Blogs are political, they

    are awkward, they are vibrant, they are occasionally silly but they are, almost all of them, the social

    litmus paper of the world in which we live. They are - if you know how to appraise them - the ultimate

    focus group.

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    Today there are a lot of changes going

    on in the Russian blogosphere: rapid

    growth, standalone blogs becoming a morewidespread phenomenon, controversy

    services for Cyrillic LiveJournal.com users

    licensed to Russian start-up company SUP,

    the buzz around various ways of earning via

    blogs. And last but not least - the ongoing

    attempts to use blogs as a PR tool.

    The Russian blogosphere is closely

    interwoven with the media, with prominent

    journalists being authors of popular blogs,

    discussions of published articles happening

    across the blogs and the blogosphere in

    general serving as an infrastructure for

    intensive networking.

    Trust remains a highly controversial matter

    in the blogosphere. On the one hand, theblogosphere is a perfect environment for

    rumours and has many times served as such,

    helping to disseminate false or distorted

    information. Moreover, unlike newswires or

    press, blogs often cannot be efciently sued

    for inaccurate reporting. On the other hand,

    with a stronger link between the author and

    the reader, under certain circumstances blogscan be regarded as far more trustworthy

    sources than any traditional media. This is

    especially true with political issues, given

    the deep rooted distrust between various

    political camps and the government in

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    @ look at the Russian blogosphere

    Russia.

    While blogs help to improve thecommunication across different political

    groups, they still remain highly partisan and

    value-driven.

    PR professionals seem to be well aware

    of the opportunities offered by blogs, but

    proactive work with the blogosphere remains

    a quite exotic activity in Russia. Several

    successful cases can be found (and some are

    described in our report), but generally PR

    managers and consultants tend to observe

    the blogosphere and network with colleagues

    and their media contacts through it rather

    than launch campaigns within it.

    While we believe there is room for more

    decisive action on the part of our colleagues,it seems that the rule of a thumb in dealing

    with the blogosphere is to think twice and

    be careful: negative information or opinions

    have a far greater potential to spread around

    the web and grasp the attention of bloggers.

    We looked closely at three cases to

    illustrate the most important features of

    the Russian blogosphere in this report. TheArutunyan Case shows how the Russian

    blogosphere operates as an afterparty

    area for the journalist community - a place

    where they discuss things that do not t

    in the pages of their publications. The

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    Ivannikova Case discusses the impact that

    the blogosphere had on the fate of AlexandraIvannikova, charged with murder and set

    free after a massive campaign. And the

    Charity Case studies how the blogosphere

    facilitates charity activities.

    The Russian blogosphere is a complicated

    social mechanism that involves intense

    emotions, hard thinking and a complicated

    maze of interpersonal and inter-group

    relations. Some of these merely reect

    ofine life, others are 100% online, which

    doesnt make them any less true or strong.

    For anyone dealing with communications

    and media, ignoring the blogosphere

    becomes less and less of an option. It is an

    environment that offers great opportunitiesbut also great risks and one should have a

    very clear idea of where he or she wants to

    go and a strong determination to embrace

    the rules and traditions of this world in order

    to achieve anything in it.

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    @ look at the Russian blogosphere

    INTRODUCTIONBlogging is one of those trends in

    public communication that makes

    PR consultants and managers

    shiver both with excitement and

    with fear. It provides us with new

    communications tools but also

    presents potential threats to a more

    conservative, control-freak styleof managing communications.

    Now ubiquitous in the West, the

    Russian blogosphere has reached

    a point where it is possible to

    speak about its distinctive features

    and trends of development.

    In this respect, Russia is still

    largely ahead of the rest of the

    CIS although blogs for those

    countries do exist but blogging

    in Russia is about to become

    huge. The year 2007, it is said,

    will be the year of the Russian

    blog. Particularly as 2007 is the

    year we expect President Putin to

    nominate his preferred successor

    and we will see plans laid out

    for his (or indeed her!) landslide

    victory in 2008. Most Russian

    bloggers were born well after

    the generation made famous by

    Soviet-era Samizdat; yet, perhaps

    unknowingly, the rich and vibrant

    Russian blogosphere draws on the

    deep literary traditions of Russia,

    to which Samizdat belong

    DenitionA blog, or its full name web log,

    is typically a website structured

    as a diary - a series of articles or

    records (post) sorted in reverse

    chronological order, written

    by one author (sometimes a

    group of writers), often offering

    opportunities for comments.

    This denition outlines the key

    formal characteristics of a blog

    but hardly grasps its nature. Blogs

    are regarded as a revolution in the

    web mostly due to their social

    features, however simple-to-usepublishing tools (site engines and

    blog-hosting services) played

    an important role. Being easy to

    edit and publish, blogs present

    an opportunity for any of us to

    become an editor-in-chief of ones

    own news bulletin and publish

    en.wikipedia.org/wiki/ Samizdat

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    our view of current events and

    related hopes, fears, aspirationsand concerns, while blog-

    aggregators and social services

    like Digg.com, Del.icio.us (or their

    Russian versions like Mazoo.net

    or Habrahabr.ru) help creators of

    interesting content in ghting for

    recognition with already popular

    bloggers and traditional online

    media.

    OverviewThe social aspects of blogging

    can be discussed in a very lengthy

    manner, however there are

    several key points that should be

    highlighted and present majorinterest:

    1. Blogs are built around their

    author. Sometimes the author is the

    only thing that actually binds the

    blog together, sometimes a blog

    has a subject matter but its purpose

    is still to present its authors

    position or opinion.

    2. Blogs are almost always a

    part of an intensive cross-linking

    network. Since blogs are one of the

    rst publishing formats that were

    actually born in hypertext web,

    it is a kind of etiquette to publish

    posts that are rich with references

    to other resources on the web.

    Indeed, if you truly want to know,

    see and understand the DNA of

    viral marketing, this cross-

    connected, hypertextual world is it.

    In fact, many popular blogs are, forthe most part. collections of links

    to other blogs and websites with

    or without the authors comments.

    Even when posts are standalone

    texts with few outside links, blogs

    exist in a space where quotation

    index and trackbacks are the

    major asset (or social capital),

    so a blogroll (list of recommended

    blogs) is almost a must.While limited only by the language

    used by the blog itself, it unites a

    collective of individuals globally

    in the way no other communication

    medium or community can.

    3. Blogging is both a way

    of publishing and a way of

    communication. Blogs are

    Social Capital MarketsIn the US, this social capital, as bets the home of

    capitalism, has attracted a process of valuation: the

    fantasy blog stock market at http://www.blogshares.com

    Not surprisingly, in the US bloggers have sought to make

    money out of their social capital, as demonstrated by the

    ads for blogs offered by Google and the resource site,

    www.pro-blogger.com.

    In Russia, the preferred early adoption of LiveJournal

    with its groups of inter-linked networks has expandedthis social capital and created surprisingly strong virtual

    communities (that often manage to coordinate non-virtual

    activities).

    Rumours that Russian bloggers on LiveJournal will have

    an opportunity to cash in their popularity have been

    circulating around the web since the deal between Six

    Apart and SUP was signed, but we have yet to see that

    happen. In the meantime, some bloggers started offering

    services to boost the popularity of other blogs on a paid

    for basis.

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    @ look at the Russian blogosphere

    magazines of one editor (or

    sometimes, occasionally, a smallcollective of editors), but they

    would hardly have become

    the Big Thing on the web that

    they have had they not been

    a communication platform.

    Linking, tagging, comments

    and blog-hosting services create

    an environment for the exchange

    of ideas that is not available

    in the conventional media in

    Russia, while the core of blogging

    posting ones daily thoughts

    represents public content that is

    missing in other communications

    means.

    Why do we read blogsThe rise of blogging as a means of

    information distribution is driven

    by four key factors:

    1. Need for more topical

    information. We are ooded by

    news and nd comfort in focusing

    on a small number of topics that

    are most interesting for us. We are

    lost in uncertainty and nd comfort

    in relying on a collective rating of

    news as trustworthy or not; one

    that reects our own priorities and

    prejudices.

    2. Need for opinion. Conventional

    media is governed by strict

    impartiality principles (or so it

    claims, perhaps less so in Russia

    than elsewhere) and offers us

    information that is bleached of

    any subjective or value-driven

    evaluation. However, we often feel

    iReportsThis mirrors, forinstance the i-

    reports phenomenon

    on CNN, and its

    equivalent on BBC

    News online, where

    traditional media

    outlets scramble to

    embrace the eye-

    witness and passer-

    by reportage oftheir readers caught

    up in news events.

    Blogs can and do

    take this citizen

    journalism one step

    further: a collective

    of self-edited eye-

    witness reports and

    op-ed.

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    that professional journalists have

    well-mastered the art of imposingeditors opinion on the audience

    without violating the formal rules

    of engagement. Globally, we

    think this particularly accounts

    for consumers turning to sources

    that usually have informed bias

    and do not let their opinion drown

    in attempts to observe the rules.

    In other words, we feel more

    condent in media and blogs we

    know to be biased, than ones that

    claim not to be, but often are.

    3. Need for rst-hand information.

    Oddly enough blogs are also often

    seen as more reliable sources of

    facts, preferred over newswires.

    Readers suspect a hidden agenda

    behind journalists work, or in the

    Russian context, the agenda of the

    media owners, and wish to receive

    information from the witnesses ofthe actual events. As the density

    of bloggers increases, we get

    higher chances of any major events

    being covered by independent

    bloggers.

    4. Need for self-expression. We

    seek opportunities to speak up and

    share our beliefs, hopes and critical

    notes with others. Traditional

    media leave very little space for

    dilettantes (in fact, letters to

    the editor is the only option),

    traditional web-mastering tools

    are either too complicated or too

    poor in features (often both) and

    eventually leave you with your

    carefully crafted homepage out

    there without readership or live

    feedback. While blogs did a great

    job to solve the technical problemof publishing, they did an even

    greater job in bringing a certain

    level of legitimacy to an ordinary

    persons urge for self-expression.

    With blogs it is no longer too

    weird or too presumptuous for

    anyone to be a publisher of

    ones own newspaper. As a cross

    between a private journal or diary

    and a public bulletin, blogs make

    the entry to the world of mediasmooth and easy.

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    @ look at the Russian blogosphere

    A common conclusion in Western

    studies of the blogosphere is that

    blogging has become a way of

    giving ordinary people their 15

    minutes of fame. This is true of

    the Russian blogosphere as well;

    however there are certain specics

    that should be highlighted.

    Focus around one

    blog-hosting platformBlogging started in Russia with

    the LiveJournal.com service

    around 2001 and it remains the

    core of the Russian blogosphere

    (as opposed to the West where

    Googles Blogger/Blogspot service

    predominates and a far larger

    proportion of blogs are hostedindependently). LiveJournal.

    com provided an easy publishing

    engine which was free to use

    and featured great networking

    opportunities. It was very

    convenient to create a friends

    list - a stream of posts from

    every other blog on LiveJournal.

    com you were interested in. This

    was before RSS (Really SimpleSyndication a standard for site

    content update feeding) became a

    universally accepted vehicle for

    such updates and before web-based

    aggregators from Yandex (Lenta.

    yandex.ru) and Google (Google

    Reader) became available. And

    last, but not least, LiveJournal got

    BLOGGING IN RUSSIAa Russian interface as early as May

    2002, long before blogs became

    a mainstream thing in Russia.

    Even now, when there is stronger

    competition from Liveinternet.ru,

    Mail.ru, Rambler.ru, Diary.ru - and

    despite Russian users traditional

    preference for local services -

    LiveJournal.com remains the coreof the Russian blogosphere.

    The blogosphere in Russia grew

    up as a close-knit network, not as

    a number of standalone blogs (this

    was one of the core reasons for

    Googles initial lack of popularity).

    Even today when many of the most

    popular Russian bloggers move

    to independent hosting platforms

    to set up standalone blogs, they

    LiveJournal.comLiveJournal.com is one of the most popular blog-hosting

    services in the world. Created as a server-side software

    for a personal journal by student Brad Fitzpatrick, it has

    eventually turned into an online service for thousands of

    bloggers. Unlike many other blog-hosting solutions (most

    notably the worlds number one, Blogspot by Google),

    it is based on a community-oriented approach and hasadvanced features for sharing your blog and reading others

    using LiveJournal.com. The service is available for free or

    on a paid basis, depending on the number of extra features

    the user needs. The software that LiveJournal runs is open-

    source and has been deployed in a number of other similar

    services. Currently LiveJournal is part of Six Apart, which

    also owns several other blogging tools, such as Movable

    Type software for standalone blogs.

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    normally maintain interoperability

    with LiveJournal.com to maintaintheir connection with larger

    audiences. The media buzz

    generated around the recent deal

    between Russian start-up company,

    Sup Fabrik, and Six Apart, owners

    of LiveJournal goes to show the

    importance this service and its

    independence and impartiality

    have for Russian bloggers and

    the media community. However

    ungrounded rumours about the

    nature of the deal may be, it is not

    yet clear whether LiveJournal will

    retain its leadership, especially in

    the segment of serious political

    blogging.

    Blogger proleLiveJournal.com worked as a

    community and the system of

    invite codes inhibited its growth

    and helped to preserve the Russianblogosphere as a kind of elite

    club. Critics with a sense of irony

    will add that despite the open and

    global nature of the blogosphere, it

    is typical of Russian intellectuals

    that they wanted to elite-ize it.

    There are several important

    characteristics which made the

    Russian blogosphere develop in

    this way. It began as an intellectual

    pastime for journalists, political

    analysts, writers and columnists.

    The Russian community of

    LiveJournal.com users evolved

    into a highly distinctive

    phenomenon, very different

    from its Western analogues.

    While the general audience of

    LiveJournal.com was primarily

    a student/teenager crowd,

    LiveJournal controversyOne of the key advantages of LiveJournal.com for many bloggers in Russia, is its independence from the

    political climate in Russia because it is an American company, whose servers are well outside the reach

    of Russian police or courts. Even though LiveJournals Abuse Team was engaged in several scandalous

    shutdowns of blogs (and sometimes its members failed to distinguish serious extremism from mere mocking)

    it has always acted only in response to other bloggers complaints and never proactively.

    The contract signed by Six Apart with Russian company SUP raised concerns that the service will become

    more vulnerable and the Abuse Team will become less impartial. The concerns were based on the fact that

    SUP is known to be owned (among others) by oligarch, Alexander Mamut, and media manager, Anton

    Nossik, whose political alignment has always been very clear in his blog. The company has reassured users

    that its task is only technical optimization of the service for Cyrillic users and implementation of extra

    services for them.

    The social market of the Russian blogosphere will, of course, vote with its feet if it doesnt trust the

    Six Apart/SUP tie-up and users will simply move their blogs to other similar services. There have been

    several exodus initiatives before users alarmed by the activities of LiveJournals Abuse Team migrated to

    alternative platforms (many of them using LiveJournals engine and supporting the OpenID authorization

    feature to enable virtually seamless interoperability with abandoned friends). Bloggers are not apathetic

    and the US experience suggests they can and will move blogging platforms. Indeed, it is this lack of apathy

    that makes bloggers so attractive to marketers and PR-types.

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    @ look at the Russian blogosphere

    focused on everyday problems,

    music, movies, sex etc., theRussian segment worked as a

    communications infrastructure

    for the expert community, a stage

    for marginal writers, a platform

    for social interaction and a news

    discussion forum. In other words,

    it became very much the post-

    USSR, hi-tech version of the rich

    Samizdat tradition. Over time, the

    demographics of the blogosphere

    have dramatically changed today

    the Russian blogosphere is also

    dominated by younger users

    (and, as elsewhere worldwide,

    the blogospheres users are even

    younger than the internet users

    general demographics), but there

    is still a nucleus of the Russian

    blogosphere that is formed by

    the most popular bloggers and

    communities, most of whombelong to the rst generation of

    Russian bloggers.

    Numbers and guresYandex estimates the Russian

    blogosphere at over one million

    blogs with about a half of them

    being regularly updated. The four

    leading blog hosting platforms are

    LiveJournal.com (228,000 activeblogs + 115,000 abandoned blogs);

    Liveinternet.ru (over 160,000 +

    115,000); Blogs.mail.ru (72,000 +

    75,000); Diary.ru (over 44,000 +

    22,000). Another important metric

    is the share of new posts per day

    (which shows the intensity of

    bloglife in its different segments).

    Livejournal is the obvious leader

    here with 44.78% of posts inthe Russian blogosphere, with

    Liveinternet being the closest

    competitor with 19.98%.

    The number of standalone blogs is

    estimated by Yandex to be around

    4,500, more than 60% of them

    based on the WordPress engine.

    A typical blogger in Russia is a

    female student, age 21, living

    Moscow with a readership of

    about 24. However, this statistical

    median should not draw attention

    away from the fact that the

    top-ranking bloggers that have

    audiences of several thousands,

    have a quite different portrait.

    Another important trend

    highlighted by the Yandex research

    is the positive correlation between

    the age of the blogger and the

    number of blogs on the blogroll

    company.yandex.ru/

    articles/yandex_on

    _blogosphere_autum n

    _2006.pdf

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    (friends list in LiveJournal

    terms). We believe this is largely

    due to the fact that older bloggers

    tend to use blogs not only as a

    peer group communication tool,

    but as a source of news and a

    personal publishing platform

    (which effectively broadens their

    audience).

    Many Russian publications now

    have blogs on their websites, but

    independent blogs of Russian

    journalists so far seem to boast

    better success and are more active.

    Global guresThe latest available State of the Blogosphere Report by Technorati.com (August 2006 - next report due February 2007) estimates the

    number of blogs worldwide at 50 million, with about 1.6 million posts

    a day. However these numbers are outdated by now as growth rate

    estimates of this report suggest that the size of the blogosphere doubles

    approximately every 200 days. In other words, by now the numbers are

    likely closer to 100 million, however many observers suggest that the

    blogosphere has probably reached a certain maturity and its growth

    rate may slow down. The English and Japanese languages are the most

    widespread in the global blogosphere with 39% and 31% of postings

    respectively. Chinese has the only other two-digit result of 12%. Russianholds about 2%.

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    @ look at the Russian blogosphere

    stardogs.ru/corporate

    An emerging phenomenon but

    one with scant success globallyand even less so in Russia is

    the corporate blog published on

    corporate websites. It is more

    difcult to name their number but

    available estimates vary between

    50 and 100 in Russia of varying

    quality and success. Nonetheless,

    we salute these early adopters of

    success. Some of the blogs are

    quite unusual for the prole of the

    company (for instance the Stardogs

    blog on the site of the eponymous

    fast-food chain publishes a very

    wide range of information); others

    are virtually reformatted corporate

    news feeds and are all the moredreary because of it.

    Another recent phenomenon

    is unofcial blogs started by

    companies outside their domain

    space that seem to be driven

    by the feeling of blogs being a

    frontier territory where no laws

    apply. These blogs often serve

    to collect negative information

    about competitors, for example

    the unofcial website of the

    Shokoladnitsa coffee-shops chain

    http://cofex.blogspot.com

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    The Russian blogosphere is

    closely interwoven with the media,

    serving as a extension and

    networking infrastructure for thepress. Initially journalists played

    an important role in shaping the

    Russian blogosphere, as they

    were one of the most active

    groups. Blogs and communities

    on LiveJournal.com were used

    as a way of publishing texts and

    discussing them with peers and

    readers.

    We have interviewed a number

    of leading journalists in different

    segments of the press to

    understand their attitudes towards

    blogging. These interviews

    focused around the role of blogs

    in their everyday work, their own

    participation in the blogosphere

    and the evaluation of information

    JOURNALISTS AND BLOGGINGthat can be obtained through blogs.

    We also used public sources and

    blogs.

    Our brief survey of the journalists

    shows that blogs play an important

    part in their work and this is

    especially true of business,

    political and general interest

    journalists. Interestingly, the

    opposite is true of technologypress (IT and Telecom journalists

    are less enthusiastic about blogs

    possibly because rumours play a

    less important role in their jobs or

    perhaps they dont like daylight

    being let in on the mystery). Our

    estimate, based on our virtual

    focus group, is that virtually all

    active journalists are aware of

    blogs, about 80% of them readblogs, and more than a half of

    them do this on a regular basis.

    The Paparazzi journalist

    community on LiveJournal.com is

    a popular message board for both

    journalists and PR professionals.

    It has 4,000+ members and is

    watched by an even broader

    audience of LiveJournal.com users

    and other readers. The community

    is a pretty busy place with about

    50 posts per day. Although one

    needs moderators approval to

    enter, the criteria are quite liberal

    and anyone dealing with the press

    gets in without much trouble,

    moreover, virtually all postings

    paparazzi.livejournal.com

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    @ look at the Russian blogosphere

    are open to the public as well as

    commentators.Journalists have always been

    a very important part of the

    Russian blogosphere and many

    of the key personalities in the

    Russian media world have their

    own blogs on LiveJournal.com.

    Russian journalists normally

    do not conceal their identity on

    blogs because for them it has

    become an integral part of their

    professional networking (it is quite

    interesting how the tacit code of

    conduct in respect to things said

    in blogs has evolved over the

    past two or three years: in the

    Russian blogospheres earlier days

    things said in blog or comments

    to a blog entry were considered

    as equivalent to something said

    in a private conversation, today

    it is denitely a part of publicdiscourse). Our research shows

    that there are several ways that

    Russian journalists use blogs in

    their everyday work.

    Research toolThe blogosphere offers journalists

    great opportunities to nd new

    stories, witnesses, experts and

    characters for their writings.The Paparazzi community

    on LiveJournal.com, the major

    media discussion board, is lled

    with information search inquiries,

    contact requests, postings about

    orphaned texts, jobs wanted and

    vacancies offered. However, due

    to negative experiences in the past,

    community moderators try to steerit away from in-depth discussions

    of journalists ethics.

    During interviews with our

    researchers, many journalists

    said that they often turn to the

    blogosphere to nd information

    on subjects of interest or gather

    opinions around issues. In extreme

    cases (emergencies, catastrophes)

    blogs can serve as impromptu

    newswires, quoted even on TV,

    again reecting that CNNs i-

    reports is merely the vanguard of a

    global trend.

    One of the recent cases that can

    serve as a good example are

    the Kondopoga riots. As Echo

    Moskvy Radio Editor-in-chief,

    Alexei Venediktov, recently said

    at a media roundtable, his radio

    station picked up the news aboutethnic riots in the Kondopoga

    township, in the Karelia region,

    from blogs and relied on

    information from blogs when it

    raised the issue before any other

    newswire launched the story into

    the conventional media. Another

    acclaimed case of blogs serving

    to provide information for the

    big media was the attemptedrevolution in Kyrgyzstan in Spring

    2005, when some of the blogs of

    Bishkek citizens were quoted as

    sources by NTV news. This is

    all the more extraordinary if one

    considers how much smaller and

    less developed the blogospheres

    are of other countries in the CIS,

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    Russias near-abroad.

    Other less sensational applicationsof the blogosphere that can

    be mentioned are the search

    for experts and characters for

    stories being developed by the

    journalists. In conversations with

    our researchers, journalists have

    often mentioned that blogs provide

    excellent opportunities for nding

    people with the right skills andknowledge as well as for hard-

    to-formalize inquiries where they

    need to nd people who have

    experienced specic situations.

    Alternative publishing

    platformMany journalists use their own

    blogs as an alternative publishing

    ground that allows them to havemore control over their text.

    Blogs give them space to publish

    articles that do not t their primary

    publications format, are too

    subjective or dedicated to the

    issues that are not in the news or

    favoured by the editors. In a sense

    blogging gives every reporter the

    freedom that has only been grantedto selected columnists before.

    But more importantly, this is also

    an opportunity to switch from

    broadcasting to a more interactive

    type of publishing. Even the same

    text as in print, when published in

    a blog, becomes an invitation for

    discussion that sometimes may

    even involve people mentioned in

    the article. Columnists use blogs to

    elaborate further on their writings,

    collect feedback and see readers

    reactions.

    The blogosphere is also a source

    of ? inspiration for columnists

    it provides a lot of searchable

    material on what is hot among

    the public, what issues are being

    discussed and what concerns,

    aspirations and arguments circulate

    in society. Even if blogosphere isnot an accurate (representative)

    model of society on the whole, it

    is denitely a good representation

    of the educated readership that the

    quality press, at least in Russia, is

    working to attract.

    Some journalists, whose political

    views or manner of writing kept

    them outside the mainstream

    media, have managed to gainhuge acclaim through blogging.

    This is especially true of Russias

    right-wing nationalist intellectuals,

    some of whom have become quite

    notable political commentators.

    Konstantin Krylov and Egor

    Holmogorov are the two most

    vivid examples. Both would most

    Cross-camp communicationAnother important feature of blogs (especially the

    community-focused services like LiveJournal.com), is

    that not only do they help to build groups of like-minded

    people, but also improve communication across different

    political camps. It is not very common for anyone exceptpolitical experts and spin-doctors to read the printed media

    of ideological foes in a country with such strong political

    antagonism as Russia, but it is quite common to have all

    types of writers on your blogroll.

    zt.livejournal.com

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    @ look at the Russian blogosphere

    likely have been doomed to third-

    rate extremist bulletins, had theynot been active bloggers.

    Networking toolEditorial policies do not encourage

    ongoing discussion between

    journalists of different publications

    so the afterparties for the most

    controversial articles and events

    move to the blogosphere. Even

    though Paparazzi moderators tryto avoid discussions of journalist

    ethics in their communities,

    such discussions happen across

    other personal journals and

    communities. A recent and

    prominent case concerning how

    the Russian press discussed the

    conict between Eugenia Albats

    and Anna Arutunyan over the

    article about Anna Politkovskaya

    is described under cases, but anynumber of other less scandalous

    discussions happen all the time.

    The Correctura community is

    dedicated to tracking and exposing

    the manipulation of facts and lies

    in the Russian press. Individual

    blogs of authors of controversial

    articles and experts from public

    opinion research institutions also

    often become grounds for heated

    debate following their publication.

    As we have stated before, a

    columnist is the closest analogue

    of a blogger in a conventional

    newspaper or magazine. Editors

    have a perfect opportunity to hunt

    for good writers on blogs. It is true

    that most of the bloggers wouldnt

    be capable of being real full-

    krylov.livejournal.com

    holmogorow.nigilist.ru

    correctura.livejournal.com

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    time journalists, since there are a

    number of important differencesbetween blogging and mainstream

    journalism, but it is also true that

    many bloggers are the perfect t

    for opinion columns. An editor of a

    Russian glossy lifestyle magazine,

    for instance, confessed to us

    during the survey, that he often

    looks for (and nds) writers for his

    publication in blogs not through

    blogs on jobs, not even through the

    journalist community, but rather

    by looking through blogs to nd

    ordinary people with a good

    sense of literary style and humour.

    Trust issuesFor blog readers, the issue of

    trusting what they read in blogs is

    an increasingly serious problem.

    Most journalists interviewed in

    the course of our survey said that

    they are very cautious about facts

    they come across in blogs, and

    tend to double-check them through

    other sources before using them

    in their work. Actually it seems

    more shocking that they would not

    automatically check a fact quoted

    in a blog, but then perhaps we

    are cynical. A posting in a blog

    can give initial impact to a story,but reporters are not ready to rely

    solely on bloggers.

    Blogs are seen as the domain

    of rumours and unveried

    information that may be interesting

    but denitely needs a lot of

    checking. Business and technology

    journalists are especially cautious:

    the former risk libel charges frommentioned companies and the

    latter have to be alert against the

    multitudes of fake new products

    that are being published online.

    Most journalists say that they

    screen blogs for news, but usually

    look for conrmation from one

    of the major newswires or ofcial

    releases before giving it a go.

    But theres another side to the

    trust issue: while there is much

    scepticism about the blogosphere

    in general, there is a lot of trust

    too. Blogs have authors, in many

    cases these authors are known

    to their readers personally or

    simply have general appeal.

    Readers of blogs normally have

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    @ look at the Russian blogosphere

    their own circle of trusted

    bloggers: personal friends andacquaintances, respected and

    trusted observers. Blogs can earn

    more trust among their readers

    than conventional media can.

    This is largely due to the issue

    discussed in the section Why

    do we read blogs? on page 11

    smart Russian readers believe

    Russian federal media to be a

    means of state propaganda, suspect

    independent media of being

    tools in the hands of their owners,

    etc. In the 90s, TV channels used

    to be a stage for political intrigues

    and corporate wars, information

    was presented in a manner far

    from impartial, but comparison of

    several news broadcasts used to

    give an interested viewer enough

    material from which to drawconclusions. Today, all key TV

    channels are controlled by the state

    and seem to focus on promoting

    the Presidents initiatives, his

    United Russia party and condemn

    their opponents inside and outside

    of the country. The print media

    enjoys somehow greater freedom

    but also tends to be quite cautious

    when dealing with controversial

    topics.

    Since the Russian blogosphere still

    retains many of the initial features

    it possessed at its conception,

    there is far more trust towards

    information circulating inside this

    community, although this trust is

    very partisan. For each political

    camp there are personalities

    whose postings are perceived to be

    very reliable.With the current state of affairs in

    the ofcial media, I would rather

    trust information and evaluations

    posted by a number of friends

    on LiveJournal than TV, said one

    of our respondents, a professional

    journalist. A 360 critical

    perception belongs to the perfect

    world, while in reality readers look

    for sources they can rely on. Evenjournalists, who look for different

    sides of stories and aim at being

    objective storytellers, have to rely

    on their sources. Newswires are

    trusted for institutional reasons;

    blogs are trusted, when they are,

    for personal reasons.

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    Our survey of key editors,

    journalists and leading PR

    professionals shows that there

    are issues to be addressed by PR

    consultants and managers. There

    is a gap that PR professionals

    are aware of, but still hesitant to

    bridge.

    MonitoringPR professionals generally agree

    that it is important to monitor

    blogs for references to their clients/

    employers, customer impressions,

    product reviews, etc. Several cases

    have shown that sometimes even

    a single negative story with some

    luck can draw a lot of attention,

    get republished numerous times

    and eventually make it into the

    big media. However, most of

    PR PROFESSIONALSAND BLOGGING

    them still do this rather out of

    interest than as daily routine. It

    is disappointing that unlike in

    the US, the majority of Russian

    PR professionals still regard the

    Russian blogosphere as a thing tomonitor rather than a community

    with which to proactively engage.

    PR managers use tools, such as

    Yandex blog search to search

    through blogs for keywords (brand

    names, events, etc.) and monitor

    specic blogs for any matters of

    interest.

    Blogs are also an important source

    of information for whats hot?(and whats not?) with proper

    corrections for demographic

    characteristics, the blogosphere

    can serve as a giant focus group,

    expressing the general mood and

    perceptions of both the general

    public and some key segments

    of it. Existing tools for blog

    search and rating make this a very

    affordable option.

    Sometimes the blogosphere also

    offers a great opportunity to see

    the real feedback on a companys

    news announcements, nancial

    reports and CSR activities, which

    is true globally of course, and not

    just in Russia. Conventional media

    is bound by certain etiquette and

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    @ look at the Russian blogosphere

    has a very tangible liability for

    news published they wouldntnormally publish an article

    explaining why the PR activities

    of a given company are annoying

    and inefcient, but blogs often

    offer an insight into journalists

    and general public perceptions

    of corporate news, which can be

    obtained though journalists blogs

    or blogs dedicated to a specic

    company. While we understand,

    of course, that the blogosphere is

    just as prone to be on the wrong

    end of libel action as any other

    form of media, reading some blogs

    it seems as though some of their

    authors are not. Of course in the

    US, defamation actions for blog-

    works are now no longer unusual.

    This pattern of civil litigation has

    yet to become rmly established

    in Russia, though it is likely tocome. Russians enthusiastically

    begin civil law suits almost as

    often as Americans these days.

    In the conventional media world,

    journalists and PR professionals

    are usually polite to each other, but

    sneer behind each others backs.

    In blogs, the vitriol can break

    free and, ironically, this can be a

    healthy thing for both sides.

    CampaigningUsing blogs as a proactive

    communication tool is an unusual

    thing in Russia, at least for

    the present. Despite the recent

    growth it is still not easy to

    enter the community for stealth

    advertising. Blogs that exist for

    the promotion of a brand are not

    likely to gain popularity. Attempts

    to enter relevant communities with

    hidden advertisement usually face

    erce resistance from community

    members who are normally quite

    sensitive towards this kind of

    intrusion.Several positive cases of using

    blogs for PR/promo campaigns are

    known, with Pshenichnaya Sleza

    vodka being the most prominent

    one so far. Brand owners

    approached around 200 popular

    LiveJournal bloggers, inviting

    them to special brand-sponsored

    parties, pool tournaments and

    other events, engaged them increative contests, etc, receiving

    positive references to the brand

    in return. The company managed

    to boost positive coverage on the

    internet for its brand, however, the

    actual commercial output of the

    campaign remains unknown. This

    sort of enticement of blogosphere

    Misguided courtesyWe like the example we recently found on foreign blog, BeirutSpring www.beirutspring.com for December 9, 2006. Keen

    to embrace the support of Muslim opinion formers in the

    blogosphere and also keen to spoil the blanket launch success

    of Al Jazeera English, the new 24-hour news channel, France

    24 began targeting Muslim bloggers around the world. Its viral

    marketing ploy backred however, when it sent free bottles of

    Mot et Chandon champagne to its blogger elite, forgetting

    that its Muslim bloggers would hardly be impressed by this

    example of linformation respecteuse des diversits, attentive

    aux differences, that the Channel claims for itself.

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    based opinion-formers is likely

    to become more common, asmarketers are all desperate to

    capture the essence of viral

    marketing (the rapid spread of

    an idea or campaign): a concept

    which they are all aware of but

    almost never achieve. Targeting

    bloggers is a logical step; but it is

    amazing how a lack of common

    sense and awareness can make it

    go horribly wrong.

    NetworkingPR professionals also participate

    in networking through the

    blogosphere. The Moscow

    PR Club unites in-house PR

    professionals with the BusinessPR.

    ru blog serving the key hub of

    the community (even though it is

    not a collective blog) there are

    communities of PR consultants

    and managers in LiveJournal too.

    However their interaction is less

    intensive compared to journalists.

    One of the proactive ways to

    network through the blogosphere

    is setting up communities thatshould attract the media that you

    target. At least one case of this

    kind is Vimpelcoms community

    of telecom journalists and PR

    professionals in LiveJournal.com

    It was set up by Vimpelcoms

    press service in July 2006 and

    currently has 70 members. The

    community is a good example of

    smart behaviour in the blogosphere

    - while having the opportunity

    to communicate the messages of

    the brand and the company to the

    journalists, it is not overexploited

    posts about company events are

    quite informal and most postings

    of the maintainer are not Beeline-

    centric at all, but rather draw

    attention of the members to various

    interesting news and discussionsonline that deal with telecoms,

    media or PR. Other members of

    the community provide their inputs

    too, often publishing feedback

    on Vimpelcoms events and

    announcements.

    BusinessPR.ru

    telecom-press.

    livejournal.com

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    @ look at the Russian blogosphere

    Arutunyan case

    As we mentioned earlier, blogs

    are an important extension of

    the media (the place where the

    after-party of a story takes place,)

    where a lot of afterthought and

    discussion is concentrated. One of

    the recent cases that has drawn a

    lot of attention is a scandal causedby Eugenia Albats attack on

    Anna Arutunyan, observer of The

    Moscow News that was broadcast

    live on Echo Moskvy radio station.

    The situation behind the scandal

    can be described briey as follows

    (it is not the essence of their

    argument that we are interested

    in at the moment). Arutunyan

    published an article in the Englishversion of The Moscow News

    that focused on the style of work

    of the late Anna Politkovskaya,

    a famous investigative and war

    correspondent killed in Moscow

    on October 7, 2006. In her

    article Arutunyan emphasized

    that Politkovskaya, while being

    a sincere and honest person,

    lacked, she claimed, Western-

    style professionalism and tended

    to be quite inaccurate with facts

    while trying to prove her point of

    view, adding that this is a general

    problem of Russian journalism,

    rather than a unique feature of

    Politkovskaya. It should also be

    noted that the article itself lacked

    CASESstrong proof-points and we believeits author was standing in a far

    weaker position compared to the

    objects of her critique.

    Eugenia Albats, a renowned

    Russian economic journalist,

    invited Anna to her show on Echo

    Moskvy radio where Arutunyan

    was put through a harsh publicthrashing for her article. This could

    have been the end of the tale, but

    for the turn the discussion took

    when it moved into blogs. Long

    and heated debates unfurled in

    the Russian media blogosphere,

    involving all key participants of

    the case and their most active

    supporters/opponents.

    The actual focus of the debate (ifstripped from all ideological and

    personal offences) was on the issue

    of Russian journalists professional

    standards. Both parties behaviour

    ymalbats.livejournal.com

    arutunyan.livejournal.com

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    was questioned during the

    discussion - while Arutunyan madeseveral broad assumptions about

    Politkovskaya without proving

    them, Albats in turn had used a

    ctitious name for the subject of

    the broadcast to lure Arutunyan

    (according to her words) on false

    pretences to face her attack.

    Apart from that, many of the

    discussion participants expressed

    doubts about the permissiveness

    of such public thrashing ingeneral. Virtually all blogging

    political journalists made postings

    on the case and/or took part in

    discussions. This was one of the

    most notable in a series of similar

    cases of peer discussions around

    controversial articles or public acts

    of journalists

    This case is particularly interestingas it shows how conicts that

    are not likely to unfurl in the

    conventional media due to editorial

    policies, and a certain etiquette

    amongst fellow journalists,

    manage to become really big issues

    in the blogosphere. Even if none

    of this discussion surfaces in the

    traditional media and it remains

    strictly inside the blogosphere, it

    is still likely to have a huge impact

    inside the media community

    itself. Cases like this also show

    the potential that blogs have in

    terms of providing a channel for

    discussion of journalistic ethics

    in controversial situations, that

    can be helpful for newsmakers or

    companies alike that have fallen

    victim to any spinning that can

    often not be retaliated to in court.

    Ivannikova caseThis is probably the most famous

    case of the blogospheres impact

    on the ofine world. It is even

    more interesting since it provides

    several important insights into the

    mechanics of using the Russian

    blogosphere to raise key public

    interest issues.Alexandra Ivannikova is a

    Muscovite woman who stabbed

    a driver, who was giving her a

    lift, with a knife after he had

    allegedly tried to force her into

    having sex with him. The driver

    died of blood loss. At the moment

    Other examples:Oleg Kashins article on the Private Sychevcase,

    the bullied conscript in Chelyabinsk who lost his legs

    and genitals after being tortured by his comrades, thatraised many questions regarding the accuracy of his

    investigation, as well as the accuracy of his opponents

    work on the subject;

    Andrey Minkins article on World War II that expressed

    doubts whether it was reasonable to stand against Hitlers

    army so desperately. It was followed by a heated debate

    which (and this is where it becomes important) focused

    largely on the denition of a borderline between a

    politician and a journalist;

    Alexandr Timofeevskiys critical article about the

    Department of Journalism (the famous JourFac) ofMoscow State University that stirred up a huge debate

    on the quality of professional training in the ranks of the

    Russian media and segregation within the community for

    JourFac alumni and the rest.

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    @ look at the Russian blogosphere

    this story reached the blogs, the

    situation looked pretty pessimisticfor Ivannikova she was charged

    with murder in the heat of passion

    (not as self-defense) and the

    prosecutor demanded a three year

    sentence. Ivannikovas lawyer

    posted the story (as seen through

    the Defenses eyes) on his blog on

    LiveJournal.com.

    This story about a victim charged

    with murder instantly spread

    across the Russian blogs. The

    key network that the lawyer

    used, to boost the buzz around

    his clients case, was the right-

    wing/nationalist community in

    the blogosphere. Although he

    never explicitly stated this,just

    using the drivers unmistakably

    Armenian surname Bagdasryan

    was enough to turn this case into

    a story about a Russian womanprotecting herself against an alien

    from the Caucasus. Although

    perhaps highly distasteful, and

    even professionally scandalous to

    a western-trained lawyer, this was

    a brilliant if ruthless tactic.

    The Movement Against Illegal

    Immigration (DPNI) launched

    a huge campaign to support

    Ivannikova. The lawyer himselfstayed out of nationalist rhetoric,

    and even managed to gain the

    support of some of the liberal

    activists (eager to pin down the

    Moscow Court as corrupted and

    cruel) and feminist and women

    rights groups (on the pretext of

    defence against rape). Use of

    the lawyers blog for regular

    updates on the court sessions,networking in order to organize

    rallies and appeals to the press,

    brought results: the decision of

    the court was far milder than the

    one demanded by the prosecutor

    (which is itself a rarity in Russia),

    but this was not the end. By

    that time, the story had made it

    into the big media with key

    experts on talk shows coming

    from LiveJournal.com discussions.

    When it rst gained the attention of

    the tabloid papers and tabloid style

    talk-shows on TV, the Moscow

    City Prosecutors ofce requested

    that the case be revised in favour

    of Ivannikova (effectively lifting

    the earlier charges) also showing

    that this story didnt go unnoticed

    at a higher level too.

    Despite a number of details andcircumstances that pose questions

    about the actual events of the night

    when she stabbed Bagdasaryan

    in the thigh, the predominant

    mood in the blogosphere was

    supportive of her. The blogosphere

    initiated support in the press,

    and on the street, and eventually

    caused a political decision

    to set Ivannikova free. She hasbecome an icon for the DPNI and

    a press-celebrity ever since. The

    effect of the blogs in this case did

    not go unnoticed at the higher

    levels of Russian Government.

    Strictly speaking, none of the

    techniques used are specic to the

    blogosphere - Ivannikovas lawyer

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    used simple tools:

    viral dissemination of information;broader issues as a framework;

    public pressure.

    But it was the blogosphere that

    made these tools accessible

    and efcient online blogger

    communities, tagged by their

    interests and eager to absorb and

    discuss information are a perfect

    soil for viral PR, based upon word

    of mouth and personal contacts

    as a means of spreading messages

    instead of broadcasting techniques.

    Blogs of political activists offer an

    easy way to launch an issue into a

    specic community (it becomes a

    matter of copywriting). Each blog

    of this kind has an audience that

    is ready to absorb information of

    a certain type and receive relevant

    messages. This audience is likely

    to catch and spread a message thatthey sympathise with, multiplying

    sources of this message in a very

    short time. Popular bloggers who

    merely syndicate news they read

    and links they receive are often

    prone to controversial stories

    that ignite discussion. Blogs

    and communities offer great

    infrastructure for organizing public

    activities like rallies.

    CharityPopular blogs often have a sticky

    post on top of the homepage,

    inviting readers to donate money

    for a very concrete cause (usually

    surgery, treatment or medicine

    for a particular child), popular

    bloggers maintain ofcial orinformal charity funds and report

    on successful donations.

    While charities are still quite a

    complicated affair in Russia (the

    public distrusts them, believing

    with some justication that donor

    funds leak into administrators

    hands; and the Government is

    apparently less than sympathetic

    to NGOs as a whole), blogs

    have proven to provide a great

    infrastructure for charitable

    activities. There are several factors

    to which we attribute this.

    First of all, as it has been said

    before, the blogosphere helps

    to circulate information almost

    instantly. This concerns not only

    jokes, links and rumours, but also

    information about money/help

    needed. A posting by a popularblogger initiates a landslide of

    cross-posts that help to reach a vast

    audience.

    Secondly, unlike conventional

    media (that reaches an even

    broader audience indeed), relations

    between blogger and reader are

    more personal - the hyperlinks

    that spread through trust-based

    networks give a validation to therequest; there is also a feeling

    of this happening here and now

    (as opposed to the media which

    reports something that is in the

    news). There may be no direct

    connection between original

    poster and a given cross-poster

    or donator, but between them is

    nastenka-fund.livejournal.com

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    @ look at the Russian blogosphere

    a chain of connections that can

    be quite personal or supported bypersonal connections (A may not

    know B personally, but can always

    check Bs friends list to justify

    the decision on whether to trust B

    or not).

    And third, there is always

    feedback, a tracking of previous

    posts and deeds that helps people

    to make a decision. This also helps

    to maintain these activities that are

    often based on trust.

    Among organizations that actively

    use blogs are the Nastenka

    Foundation, Chinese Pilot Society

    Pomogi.org and others. Blogs

    serve as announcement channels,

    a way of raising volunteer support

    and are used for reporting the

    spending of funds.

    There are a few lessons to be

    learned for a communicationsexpert here. It is obvious that

    the blogosphere can be used to

    raise support for a cause (apart

    from charity, blogs have beenused to organize ash mobs,

    rallies and collect support for

    open letters), but there are several

    important restrictions that should

    be observed. The public gures

    (famous journalists, businessmen,

    etc.) that have started charity

    activities are people with high

    social capital (regardless of blogs,)

    and people who have a public

    reputation at stake. It is hard to

    judge if an ordinary blogger can

    be equally successful in starting a

    money-raising campaign, at least

    in Russia at this time. We would

    also like to point out the fact that a

    fund-raising campaign for medical

    treatment or even free pampers

    collection from volunteers, is

    a rewarding activity, even for

    anonymous participants. Thisshould be considered if you decide

    to raise support for your cause

    through blogs.

    chinese-pilot.livejournal.com

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    The advice below is based on

    several simple assumptions that we

    believe to be true. You may easily

    derive your own interpretations

    from these assumptions:

    Blogs are about peer to peer

    networking, not hierarchy. This

    inherently limits the effectiveness

    of propaganda. Blogs are about discussion and

    DOs AND DONTsinteraction. A blog that merelybroadcasts information is sooner

    or later a dead blog.

    Blogs are about personalities. A

    reader should feel there is someone

    real, not a group of copywriters

    behind a pseudonym.

    Dos Start your own blog bloggers

    like peers and dislike intrusion

    by those who do not speak their

    language.

    Keep in touch with journalists

    who write on your business

    invite them to your blog and read

    theirs.

    Integrate your news ow into the

    blogosphere make an RSS feed

    of your news. Monitor blogs and communities

    All Sony wants for XmasAnother recent case worth your attention is the story about

    alliwantforxmasisapsp.com this blog was started by Zipatony PR rm

    for Sony, but instead of just making a promotional web log, they chose

    to make a fake fan-site, imitating the blog of two teenagers, Charlie

    and Jeremy, raving about a PSP. However, there were several clues that

    made the readers of the blog wonder if it was a real thing, such as being

    too focused on one subject, overuse of teenage/gamer lingo no links toanywhere outside, but the ofcial Sony website. A little investigation

    (actually a simple whois service check) showed that the blog is run by

    a PR rm. It wouldnt be so amazing if not for the calendar: it took less

    than a week for bloggers to reveal the fake blog, spread the word (mind

    you: it was word-of-mouth that Sony wanted to engage in its campaign

    so badly) and effectively force Sony to shut down the blog site. A very

    impressive example of how your marketing attempts can fail if you do not

    follow the rules of the game.

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    @ look at the Russian blogosphere

    for angles and views on issues of

    interest to you. Study blogs on your industry

    learn to tell the information black

    holes from reputable reviews and

    keep this distinction in mind.

    Donts Do not start a blog if you have

    nothing to tell or have no time for

    it (consider hiring a blogger if you

    really want to). Do not ignore comments left

    on your blog or replies to your

    comments on other blogs. (This

    does NOT equal hunt down

    every comment mentioning your

    business on the web and reply to

    it.) Do not demand refutation or

    removal of information that is

    unfavourable/incorrect about your

    company. The risks of giving

    impetus to a broader campaign

    against you are high.

    Do not pretend to be a passer

    by when you are not. If you want

    to discuss anything come as you

    are.

    Do not merely rename your

    corporate news into corporate

    blog - you will need some special

    content for the blog, not merely

    press-releases.

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    OUR BLOGROLL

    Politics

    Media

    Economy and Business

    IT&Telecom

    Charity

    PR, Advertising, Marketing Communications

    Tags

    www.mmdblog.com

    advertka.ru advertising industry community blog.

    alex-lebedev.livejournal.com Idealist Capitalist. A blog by Alexander

    Lebedev the State Duma member, businessman and one of the candidates

    for Moscows Mayor ofce in the last elections.

    ammosov.livejournal.com a blog by Yuriy Ammosov a reputed Russian

    expert on innovations, journalist and Head of Public-Private Partnership

    Section of Ministry of Economic Development and Trade.

    bearshitsky.livejournal.com a blog by Leonid Bershidskiy, the former

    editor-in-chief of Smart Money magazine.

    belyh.livejournal.com a blog by Nikita Belykh, one of the liberal SPS

    party leaders.

    bg.ru website of Moscows popular city life magazine, Bolshoi Gorod

    (The Big City), probably the rst publication to launch a blog on their

    website and hire a professional blogger.

    businesspr.ru a popular blog by Inna Alekseeva, former DeltaCredit PR

    Manager and currently head of her own PR agency.

    chinese-pilot.livejournal.com Chinese Pilot Society charity blog.

    company.yandex.ru/blog Yandex corporate blog.

    correctura.livejournal.com Proof-Read community. Bloggers

    deconstruct politicians speeches and writings of popular columnists,

    revealing logical incoherencies, data manipulation and hidden agenda.

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    @ look at the Russian blogosphere

    doctor-livsy.livejournal.com a blog by a popular fantasy writer Sergey

    Lukianenko, a good example of a celebrity blog.

    doctorsoul.livejournal.com a blog by PC Week editor Maxim Bukin.

    Notes on Russian the telecom market, corporate PR in the sector and major

    events in the industry.

    dolboeb.livejournal.com a blog by Anton Nossik, one of the founding

    fathers of the Russian Internet and a reputed online media manager.

    Currently Chief Blogging Ofcer of SUP Fabrik company.

    felixm.blogspot.ru Felix Muchnik, head of SoftKey discusses software

    and Web 2.0 development issues.

    galerist.livejournal.com a blog by Marat Guelman, a modern art gallery

    owner, political expert and spin doctor.

    holmogorow.nigilist.ru a blog by Egor Holmogorov. One of the key

    political bloggers in the right-wing nationalist camp.

    idiot.ru the blog of Maxim Mr. Parker Kononenko. A pop-music critic,

    author of the famous vladimir.vladimirovich.ru blog and a co-host of

    NTVs Real Politics TV show.

    internetno.net Internet Thingies a blog on valuable internet services and

    tools.

    itblogs.ru/blogs/elashkin/ - Mikhail Elashkin of Elashkin Research

    consulting company publishes observations on the Russian IT market.

    krylov.livejournal.com blog of Konstantin Krylov, nationalist-minded

    columnist, one of most vivid examples of right-wing revival in the Russian

    blogosphere.

    maxim-sokolov.livejournal.com Famous columnist with both Izvestia

    newspaper and Expert magazine.

    nastenka-fund.livejournal.com Nastenka Foundation charity blog.

    paparazzi.livejournal.com Paparazzi community. The biggest journalist

    community in the Russian blogosphere.

    ru-pr.livejournal.com Russian PR. Community of PR professionals.

    ru-smi.livejournal.com a blog containing news of the Russian media.

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    russtech.blogspot.com Ruminations On Russia. Expat bankers

    observations on Russian life, business and politics.

    sellme.ru a popular blog on sales and marketing.

    sk-ru.livejournal.com the blog of a community called The Free

    Cabinet. A group of analysts, journalists and experts convenes to

    discuss current affairs and draft their resolutions in the style of a

    libertarian Shadow Cabinet..

    stardogs.ru/corporate the corporate blog of StarDogs chain of

    fast-food outlets. An amazing example of how a creative approach

    can help to make a blog by a hot dog company a really interesting

    read.

    sundaybytes.com a blog by Anton Antich, manager of Microsoft

    Moscow ofce.

    telecom-press.livejournal.com Telecom Press Club. A blog for

    telecom journalists, launched and maintained by the PR team of

    Vimpelcom one of the Big 3 cell operators in Russia (under

    the BeeLine brand).

    valchess.livejournal.com Russian Anglophile Notes. A Russian

    researcher, living in the UK, posts detailed observations on the

    British and Russian media, lifestyle and news, highlighting

    important differences and peculiarities.

    ymalbats.livejournal.com a blog by Eugenia Albats, presenter

    with Echo Moskvy radio.

    zt.livejournal.com Dmitiy Butrin, editor at Kommersant. Most

    postings mirror his Monday column in Gazeta.ru, often generating

    interesting and insightful discussions with his colleagues and

    other experts.