Report of Nbp Numl

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    CHAPTER 1

    INTRODUCTION TO REPORT

    This study has been conducted as a result of an internship assignment. Internship

    is considered an integral part of BBA (HONS) (inance) courses in N!"# $esha%ar

    &ampus. The students are gi'en the opportunity to spend at least %ees in an

    organi*ation to get e+posure in the real organi*ational lifestyle.

    The basic aim of this internship program is the practical application of the bacground

    no%ledge, to obser'e the %oring condition of different departments, and also

    application of their managerial sills in real organi*ational life. The collected

    information-s placed into a report, based on any of the aspects as financial, mareting,

    human resource etc.

    To fulfill this academic reuirement and being a student of BBA (HONS) (inance), I did

    my internship in National Ban of Aora /hattaBranch.National ban of $aistan is

    one of the leading and first go'ernment bans In $aistan, NB$ %as established in No',

    0121.

    There are certain characteristics, %hich set NB$ apart from other nationali*ed

    commercial bans. These characteristics are the reasons of the de'elopment of NB$. The

    most important characteristic of NB$ is that, it %ors, as an agent to the State Ban,

    3here State Ban does not ha'e a branch of its o%n. The NB$ also acts as a trustee to

    the National In'estment Trust (NIT), %hich is one of the premier financial institutions of

    the country. It is gi'en the responsibility of mobili*ing small sa'ings. The establishment

    of NB$ thus signaled the achie'ement of another milestone in the de'elopment of the

    baning industry in $aistan.

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    2. PURPOSE OF THE STUDYThe purpose of the study is to get an o'erall idea about the general practice of the

    ban and analy*ing its acti'ities. As the branch day to day acti'ities are different so the

    analysis %as taen on long term. To sho% the earning capacity as %ell as financial

    position, financial statements of different years ha'e been analy*ed.

    3. SCOPE OF THE STUDY

    The study con'eys the description of the 'arious departmental functions at the

    branch, and the analysis is done from both management and operational perspecti'e.

    S3OT analysis has been conducted based on both internal and e+ternal en'ironment.

    4. RESEARCH METHODOLOGY

    The study conducted deals %ith both managerial and financial aspects of the

    Ban. The follo%ing t%o sources ha'e been used for the collection of information.

    4.1 PRIMARY SOURCES

    1 $ersonal obser'ations

    2 &ustomer trends.

    3 Briefing by manager

    4.2 SECONDARY SOURCES

    1 "anuals 4 Brochures.

    2 5eference boos.

    3 &irculars and NB$ ne%s letters.

    4 Annual reports.

    4.3 LIMITATIONS:

    1 "ost of the data %as of confidential nature.

    2 6ue to the ban7s busy schedule, complete information %as not pro'ided.

    3 No such clear comparison could be made as due to difference in theory and

    practice.

    5. SCHEME OF THE STUDY

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    The seuence of the report if follo%ed %ith four parts. 8ach part defines its

    contents, systematically9

    &ontains the introduction to the study conducted. :i'ing the purpose and

    methodology for the study undertaen

    &arries the re'ie% of the entire NATIONA# BAN/ O $A/ISTAN, its history

    and basic ob;ecti'e, for %hich it is %oring.

    6escribes the organi*ational structure of the NB$ and its departments and their

    functions in detail.

    :i'es out the analysis taing its all aspects and defining their policies stating the

    critical recommendations based on the S3OT analysis, and finally deals %ith

    conclusion.

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    CHAPTER-2

    INTRODUCTION TO NBP

    NB$ is pro'iding all types of baning ser'ices of mercantile and commercial baningpermitted in the country, %hich includes9

    1 Handing of treasury transactions for the :o'ernment of $aistan as an agent to

    the State Ban of $aistan.

    2 $ro'iding ser'ices under a Trust 6eed as Trustee to the National In'estment Trust

    (NIT) including safe custody of securities on behalf of NIT.

    3 Accepting of deposits of money against current, sa'ing, term deposit and profit

    and loss sharing accounts.

    4 Borro%ing money and arranging finances from other bans.

    5 Ad'ancing and lending money to its clients.

    6 inancing of pro;ects, including technical assistance, pro;ect appraisal through

    long

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    STATUS AND NATURE OF BUSINESS

    National Ban of $aistan (the ban) %as established under the National Ban of

    $aistan Ordinance, 0121 and is listed on all the stoc e+changes. It-s registered and head

    office is in /arachi. The ban is engaged in commercial baning and related ser'ices in

    $aistan and o'erseas. The ban also handles treasury transactions for the :o'ernment of

    $aistan (:O$) and also pro'ides ser'ices as trustee to National In'estment Trust (NIT)

    including safe custody of securities on behalf of NIT.

    ROLE OF NATIONAL BANK OF PAKISTAN IN ECONOMIC

    DEVELOPMENT

    Bans play significant role in promoting the economic acti'ities and economic

    de'elopment of a country. Industry, agriculture, trade, commerce and many other

    economic acti'ities are highly dependant on bans. Bans help in mobili*ation of money.

    They also help in promoting the gro%th of internal resources for de'elopment by

    attracting deposits into producti'e loan and in'estment. Bans not only collects the

    sa'ings of the people but also gi'e loans for the de'elopment of industry, trade and

    commerce.

    NB$ has been playing a ma;or role in financing and de'elopmental acti'ities in $aistan.

    It helps in the gro%th of economy in all spheres of our national life. It has contributed

    significantly to economic gro%th of the country and has ser'ed to trade and industry in a

    %ide sphere of operations.

    The NB$ %as the first ban to introduce scheme of credit to small borro%ers lie farmers

    etc, for the promotion of agriculture. The ban ad'ances liberal credit for rural and

    agricultural de'elopment. Small short

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    contribution to%ard building up of a de'eloping nation. The NB$ also helps to promote

    the establishment of ne% companies by under%riting their shares. The ban also

    contributes to%ards the earning of foreign e+change though its foreign e+change business

    in $aistan and abroad.

    MISSION

    @To be recogni*ed in the maret place by institutionali*ing a merit and performance

    culture, creating a po%erful and distincti'e brand identity. Achie'ing top C tier

    financial performance, and adopting and li'ing out our core 'alues.

    VISION

    @To be the pre

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    NBP AIMS1 :athering its employees and %oring together as a team to bring the future bright

    altogether.

    2 :oing into 5etail Baning, the ban circles to inno'ate and bring ne% and

    compatible products to its customers.

    3 or high uality performance the ban aims at re%ards and appreciation.

    4 To pro'ide clear and open channel communication channel to facilitate its

    customers.

    5 The ban recogni*es the 'alue and creditability of its customers and bases their

    decisions on merit.

    MANAGERIAL OBECTIVES: To pro'ide the shareholders the greatest possible euity ratio.

    &ontrolling the staff at highest managerial criteria and selecting them of a

    standard caliber.

    To gain the confidence of the customers and satisfy the staff to reduce the

    opportunity cost.

    To tae the staff as a team, in taing decisions related to management, %oring

    en'ironment, and pro'iding facilities to get things done at ease,

    To facilitate the departments to operate under full super'ision and control.

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    REFERENCES

    1. Siddiui, Asrar. H. (011). $ractice and #a% of Baning in $aistan. /arachi9 6ecent

    $rint 8nterprises.0D

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    CHAPTER-3

    ORGANI!ATIONAL STRUCTURE

    Organi*ational structure is the frame%or that defines the boundaries of the formal

    organi*ation and %ith %hich the organi*ation operates. A suitable organi*ational structure

    for the nature of the organi*ation leads to better performance.

    The organi*ational structure of the ban constitutes a board of directors and an e+ecuti'e

    committee as the go'erning bodies. The National Ban of $aistan (NB$) has 001

    branches all o'er the country, 0? o'erseas branches 4 2 subsidiaries. The head office is

    operationally in charge of central affairs including the delegation of po%er and authority

    to the regional headuarters all o'er the country. These regional headuarters direct the

    function of the 0> corporate branches. The NB$ has >1 regions (circles) in four pro'inces

    as gi'en belo%9

    T"#$% &' NBP P(&)*+,*"$ H%"/"(0%( N&. &' R%*&+

    $ro'incial Headuarters No Of 5egions

    Sindh ?

    Baluchistan >

    $un;ab 02

    N3$ D

    A*ad /ashmir >Total >1

    Source9 %%%.nbp.p

    3.1 HEAD OFFICE

    The NB$ has its o%n organi*ational structure and its Head Office is situated at /arachi.

    All branches, regional offices and corporate branches %or according to the rules and

    regulations issued by the Head Office from time to time. The Head Office of National

    Ban of $aistan, %hich is primarily responsible for maing policies and e+ecution of

    policy decision include,

    a) Board of 6irectors

    b) 8+ecuti'e &ommittee

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    c) 6i'isional head offices and pro'incial headuarters

    The Head Office has nine di'isions, %hich are further di'ided into different %ings. It is

    operationally in charge of central affairs including the delegation of po%ers and authority

    to the >1 5egional Headuarters all o'er the country. These 5egional Headuarters directthe functions of the t%el'e corporate branches.

    3.2 BOARD OF DIRECTORS

    The Board of 6irectors nominates the e+ecuti'e committee, %hich nominatesdi'isional heads. It consists of president, si+ directors %oring under president and

    one Secretary. $resident is the go'erning body and other si+ directors and one

    Secretary 3or %ith him in a systematic %ay.

    The Board of 6irectors of National Ban of $aistan NB$ has one $resident and si+

    members as gi'en belo%9

    T"#$% NBP BOARD OF DIRECTORS STRENGTH

    $resident of the ban 0

    S8$s of the ban

    5epresentati'e of the $B& 0

    5epresentati'e of go'ernment 0

    Outsiders 0

    Total E

    3.3 EECUTIVE COMMITTEE

    8+ecuti'e &ommittee consists of one $resident and nine members and among these nine

    members, one member perform functions of both member and Secretary. Board of

    6irectors nominates e+ecuti'e committee and e+ecuti'e committee nominates the

    di'isional heads. NB$ has an e+ecuti'e committee %ith $resident as its chairman fi'e

    S8$s are its members and president-s ad'isor as an obser'er. This body monitors the

    day

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    3.4 DIVISIONAL CHIEFS

    In order to impro'e the management and operation of a ban, it has been split up into a

    number of di'isions. 8ach di'ision of a ban is placed under the super'ision and control

    of 6i'isional &hief or Senior 8+ecuti'e ice $resident (S8$) or 8+ecuti'e ice

    $resident (8$). The Head Office management controls all the di'isions. The nine

    di'isions of NB$ are as follo%s9

    1 "anagement Support 6i'ision

    2 Audit and Inspection 6i'ision

    3 Treasury "anagement 6i'ision

    4 &redit $olicy "anagement 6i'ision

    5 "areting and 6e'elopment 6i'ision

    6 O'erseas Baning 6i'ision

    7 Special Assets "anagement 6i'ision

    8 Ban Secretary 6i'ision.

    3.5 PROVINCIAL CHIEFS

    In order to impro'e the performance of the baning system, each ban has

    $ro'incial &hief %ho has the po%er for sanctioning finance and other credit

    facilities. The head uarters of the chiefs are situated in #ahore, /arachi, $esha%ar

    and Guetta. The National Ban has >1 regions (circles) in four pro'inces and A*ad

    /ashmir.

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    3. REGIONS OF NBP

    On "ay 0, >FFF a circular %as issued in %hich *ones %ere abolished and the %hole

    country and A*ad /ashmir %as di'ided into >1 regions. The changeo'er process started

    from 0st August >FFF and %as completed by 0st August >FFF. The ne% setup %as madefully functional by 0Dth September.

    5egional "anagement &ommittee

    A regional management committee controls all regions. 5egional management consists of

    1 5egional Business &hief

    2 5egional Operations &hief

    3 5is management &hief

    4 &ompliance &hief

    T6% N"7% &' 06% R%*&+ "(%:

    S.No. 5egion S.No. 5egion

    0 /arachi South > /arachi &entral

    ederal &apital 2 /arachi 3est

    D 5a%alpindi ? #ahore 8astE aisalabad :u;ran%ala

    1 $esha%ar 0F "irpur A./.

    00 "ultan 0> :u;rat

    0 Sialot 02 Hyderabad

    0D Abbotabad 0? Sargodha

    0E "ardan 0 Jhelum

    01 Guetta >F Sahi%aal

    >0 Bha%alpur >> 6era :ha*i /han

    > 6era Ismail /han >2 Jhang

    >D "u*affarabad A./. >? Sahar

    >E #arana > :a%adar

    >1 :ilgit KKKK KKKK

    3.1 CORPORATE BRANCHES

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    &orporate branches play an important role in the setup of National Ban of $aistan, to

    ser'e the businessmen and the corporate sector of $aistan. There are t%el'e corporate

    branches, present in the follo%ing cities.

    TABLE 3.4 CORPORATE BRANCHES OF NBP

    &ity No Of &orporate Branches

    /arachi

    #ahore

    Islamabad 0

    5a%alpindi 0

    Guetta 0

    $esha%ar 0

    "irpur (AJ/) 0

    aisalabad 0

    Total 0>

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    0.> OVERSEAS BRANCHES

    NBP 6" 1 &)%(%" #("+,6%8 *+ 06% '&$$&9*+ 11 ,&/+0(*%.

    T"#$% NBP FOREIGN BRANCHES

    S.No. &ountry S.No. &ountry

    0 !SA > rance

    :ermany 2 !nited /ingdom

    D 8gypt ? $eoples 5epublic Of &hina

    E /orea Africa 4 "iddle 8ast 5egion

    1 Bangladesh 0F &entral Asia States

    00 Hong /ong 00 Afghanistan

    NBP 6" '&/( (%(%%+0"0*)% &''*,% *+ 06% '&$$&9*+ ,&/+0(*%:

    S.No. &ountry S.No. &ountry

    0 !SA > $eoples 5epublic Of &hina

    !*beistan 2 A*erbai;an

    NBP 6" " /#**"(; *0/"0% *+ K"FFF. It is located in the commercial

    heart of $esha%ar. Its main customer is :o'ernment of $aistan. It is also called @"ain

    branch $esha%ar. It-s a large branch and has been ser'ing both ci'il and military

    personnel. All the cheues dra%n on or by the ban are pooled here and then taen to

    SB$ for clearance. It-s one of the most profitable branches of NB$ in $esha%ar.

    3.3.1 S%0 /

    1 /eeping in 'ie% the si*e of the branch the Operation manager %ill tae direct

    responsibilities for some of the operation functions depending on the nature of

    acti'ities in the branch and %ill act as &ompliance officer also.

    2 The Operations area %ould comprise of &ash &ounter Ser'ices and &ustomer

    Ser'ices.

    3 The branch manager %ith the relationship officer(s), (if reuired) %ill concentrate and

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    fully de'ote to credit mareting and business=deposit de'elopment.

    4 Operations manager %ill report directly to the regional chief operations %ith dotted

    line reporting to the branch manager.

    3.3.2 BRANCH MANGER RESPONSIBILITIES

    1 O'erall affairs of the branch.

    2 &hecing and ensure effecti'eness of control system and %oring procedures.

    3 "eeting e+isting and Ne% &ustomers.

    4 "areting business=deposit de'elopment and public relations.

    5 Assignments of accounts to relationship manger=officer.

    6 Income and business budget.

    7 $erformance e'aluation of reporting staff.

    8 6e'elop ob;ecti'es for reporting staff.

    9 5e'ie% of reports.

    10 &onduct periodical meeting of the staff.

    11 #iaison %ith controlling offices.

    12 Appro'al of credit proposal %ith

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    3 &reate cordial and customer friendly atmosphere in branch.

    4 8nsure continuous satisfactory ser'ice to the customers.

    5 5e'ie% of daily acti'ity reports.

    6 8nsure compliance of ban=SB$ and local regulations.

    7 Appro'al of opening of ne% accounts.

    8 Appro'al of e+penses %ith in delegated authority

    9 $reparation of e+penses budget.

    10 6e'elop duty list for all branch operation staff

    11 6e'elop ob;ecti'es for operation staff

    12 $erformance e'aluation of reporting staff.

    13 &ross

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    4. International 6i'ision.

    5. &redit 6i'ision.

    6. 8lectronic Technology 6i'ision.

    7. Treasury 6i'ision.

    8. System 4 Operation 6i'ision.

    9. In'estment $roduct !nit.

    10. Asset $roduct !nit.

    1. H/7"+ R%&/(,% D*)**&+:

    Strategically, perhaps the most important 6i'ision at the Head Office is

    responsible for human resource management, including recruitment, staff training and

    e'aluation.

    2. A/*0 D*)**&+:

    The di'ision performs the o'erall screening of the functions formed during the

    year. 6ifferent conflicts are sorted out and are sol'ed according to la%.

    3. I+0%(+"0*&+"$ D*)**&+:

    6ealing %ith matter regarding international trac, lie the imports and e+ports.

    And also managing the foreign currency circulation.

    4. T(%"/(; D*)**&+:

    5esponsible for managing ban7s liuidity and foreign e+change transactions, the

    treasury is one of the marets. Through repo transactions, purchase of :o'ernment paper

    and foreign e+change trading, the 6i'ision adds sustainability to Ban7s sustained

    earnings.

    5. C(%*0 D*)**&+:

    6eal in the reco'ery of loans from public. 5egular checs and balances in the

    ad'ancement of loans.

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    . E$%,0(&+*, T%,6+&$&; D*)**&+:

    This di'ision operates as the bacbone for all operational functions in the

    baning. Technology de'elopment and its enhancement is the basic function of the

    di'ision. &omputer net%oring is to be arranged dealing %ith the financial transactions

    and other matters.

    >. C&(&("0% "+ M%(,6"+0 B"+=*+ D*)**&+:

    This 6i'ision is engaged in the pro'ision of financing facilities to large corporate

    clients including multinationals.

    ?. S;0%7 "+ O%("0*&+ D*)**&+:

    This 6i'ision has been instrumental in de'elopment of procedures and manuals

    for 'arious operating reuirements of the ban. The di'ision is acti'e in pro'iding

    euipment procurement support and de'elopment of ne% branches. The protection of

    fi+ed assets of the ban is also managed by this di'ision, as a direct ;unction.

    @ F*+"+,% D*)**&+:

    inance 6i'ision is 5esponsible for boo

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    &ash department mainly deal %ith receipt and payment of cash. Thus in this

    department there are basically t%o main functions9

    * CASH RECEIPT:

    &ash that comes into the ban is recorded on a credit cash 'oucher. The contra for

    this 'oucher is cash. This cash is recorded on the credit side of the cashier #ong Boo.

    The cash 'oucher is filled by the client himself. The officer dealing %ith the client then

    signs it and then stamps it the cash is then credited to the account of the client by the

    ledger eeper officer.

    In case the cash is recei'ed to mae an ad;ustment that is 6emand 6raft, $ay

    Order and so forth, the officer %ill recei'e cash and mae a credit 'oucher of the said

    amount. The officer %ill also mae the reuired instrument %hose counter folio is gi'en

    to the customer.

    ** CASH PAYMENT:

    3hen a person comes %ith a cheues or claim on the ban through any

    instrument, the Ban %ill honor his claims. 3ithdra%als from the A=c or other payments

    are recorded in the cash payment register by the cashier, before maing genuineness of

    the payment. After the closing of the normal baning transaction the cash is balanced and

    stored in the strong room.

    Lesterday7s &ash M Today7s receiptstoday7s payment cash in hand.

    " CHEUE:

    !nder the definition of cheues as Pa %ritten order of a depositor upon the ban to

    pay to or the orders of a designated party or to a bearer, a specified sum of money on

    demands.P

    T;% &' C6%/%:

    The cash department has to deal in 'arious inds of cheues referred in after

    no%ing their functions these cheues are then handled as9

    * OPEN CHEUES:

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    &heues %hich are paid across the counter in cash. These are of t%o types

    ** B%"(%( C6%/%:

    Here the order is that the payment can be made to the person carrying the

    cheues. It is that the stated sum of money is paid to the bearer and is thus called bearer

    cheues.

    *** O(%( C6%/%:

    The cheues tae into account those orders, in the name of %hich the order has

    been placed. Thus such cheues are restricted to that particular person in fa'or of %hom,

    the cheues has been dra%n in. This cheues is paid after the full satisfaction about the

    identity of the payee. This is done either by the confirmation through signatures and

    thumbprints or through the I6 card.

    *) C(&% C6%/%:

    The other form of cheues is the crossed cheues. It is done through dra%ing t%o

    parallel lines across the face of the cheues, %ith or %ithout %ords &o or A=c payee only,

    it is called a crossed cheues. The payment on this cheues is mae through account and

    not through counter of the dra%er ban. In fact it is deposited in the account of the person

    in %hose order or fa'or of %hom it is dra%n in.

    # CHEUE CARRYING PARTIES:

    0. The person %ho dra%s the cheues is called dra%er.

    >. The ban on %hich the cheues is dra%n is dra%ee.

    . The person to %hom the payment is to be made is called payee.

    , C6%/% V"$**0;:

    &heue is 'alid under its stated conditions. That is

    0. No o'er %riting is done.

    >. It is to be dra%n on the particular branch.

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    . Orders of the &heue are straight 4 clear and in proper form.

    2. Signatures are 'alid and satisfactory.

    D. unds are to be sufficient in the deposit.

    ?. &heue should not be post

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    >.1.2. DEPOSITS DEPARTMENT

    This department deals %ith the retail baning, i. e. customer7s account. Accounts

    are opened here and maintained by them. The main functions of the deposits department

    include9

    o Opening of an account

    o Issuance of &heue boos

    o Issuance of ban statement

    o &losing of an account

    o Assistance in clearing procedure.

    o #ocers.

    >.3 ACCOUNT OPENING FUNCTION:

    The opening of an account is establishment of customer

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    for it.

    II. S"'%/"( ""*+0 U+*+0%+% O)%(("'0:

    By mistae, accounts may be o'erdra%n. It can happen either by a ledger eeper

    misreading the balance and honors a &heue for an amount larger than the balance or

    simply by the crediting of another customers account by mistae. So, in such situation

    only a trust %orthy and respectable customer can reali*e and point out the mistae

    himself to the baner.

    III. N%$*%+,%:

    A baner has to mae sure he is not negligent in any case other%ise he may be

    depri'ed of the statutory protection.

    IV. I+/*(%:

    It is necessary for a baner to respond to inuiries from other bans about his

    consumer7s financial position.

    >.5 SPECIMEN SIGNATURES

    The specimen signatures of a customer are taen on a card called Pspecimen

    &ardP. The baner %ill eep this card in the files and only honor the customer7 cheuesha'ing the same signatures. The customer has to %rite his full name and account number.

    In case the baner is doubtful about the signatures he can return the cheue %ith

    the remar Psignature differenceP.

    Pernacular formP is a form filled by customers %ho ha'e the follo%ing

    characteristics

    1 &ustomers sign in any other language other than 8nglish.

    2 &ustomer %ho uses his thumb impression instead of a signature

    3 Shay signature.

    4 Signature that can be easily copied.

    The baner taes e+tra precautions %ith such type of customers and on the

    computers a remar Ppersonally %ithdra%nP is indicated. So these customers ha'e to

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    present the &heue themsel'es for collection. A ban must obtain > or passport si*e

    photographs of the customer. One is attached to the account opening form and the other

    copies are attached to the specimen signature cards. Incase a thumb impression is needed

    for illiterate customers then the baner must mae sure that the left hand thumb

    impression is for males and the right hand thumb impression is for females. These

    impressions are not only for the specimen cards but for the account opening form too, but

    a baner must attest them.

    >. MARRIEDPARDANASH1N OMEN:

    A married %oman is allo%ed to open an account. But the only thing that has to be

    taen care of is that in case the married %omen reuests for a loan, she must pro'ide only

    her o%n property as security not her husband to inuire about his %i'es balance in the

    account or 'ice 'ersa. Incase of pardanashin %omen, she is allo%ed to open an account as

    long as she can sign %ith her thumb impression. Incase difference occurs in 'erification

    she has to gi'e her photographs. If she is reluctant to gi'e her photographs, then the

    baners usually suggests opening a ;oint account for them.

    >.> MINOR ACCOUNT:

    A minor is a person belo% the age of P0P years. Such customers are allo%ed toopen an account to inculcate the habit of sa'ing. It is necessary that the account is opened

    in the name of the minor and a guardian. A minor attains ma;ority at the age of >0 but can

    only operate the account until and unless the guardian specifies. In case the minor %ants

    to enter a partnership, he %ill be allo%ed but %ill not be liable for any debts. If he

    %ithdra%s from the partnership contract %ithin ? months after attained ma;ority then he

    is liable as a full partner for all the debts. After considering all these points, the baner

    may proceed by helping the desirable customer in filling the form.

    >.? FILLING THE ACCOUNT OPENING FORM:

    The account opening form is easy to fill. It reuires the name, father7s name, and

    profession, telephone No., NI& No. Nationality, Address, currency of account, initial

    deposit etc. The person %ho introduced the customer must also sign the account opening

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    form. The ban in return sends a Pa letter of thansP to the introducer. One copy of the

    letter is attached to the account opening form %hile the other is sent to the introducer. An

    introducer is usually a baner or one old reliable customer of the ban. There is a list of

    types of accounts, %hich the customer tics according to his reuirements. The list is as

    follo%9

    >.@ TYPES OF LOCAL CURRENCY ACCOUNTS

    >[email protected] C/((%+0 A,,&/+0

    A current account is a running account, %hich is continuously in operation. NB$ current

    account allo%s customers to deposit and %ithdra% cash at their o%n con'enience. The

    customer can %ithdra% the current deposits anytime, %ithout

    Any pre'ious notice to the ban. The ban has to honor the cheues to the e+tent of credit

    balance in the account. No profit=interest is paid to the customer on these deposits, but the

    customer is reuired to maintain a minimum balance in the account. The initial amount

    reuired for opening of such an account is, 5s. 0FF. The current account is opened and

    operated by traders, business companies, public ser'ice bodies, industrialists etc.

    >[email protected] PLS S")*+ A,,&/+0

    Sa'ing deposits or profit and loss sharing ($#S) are those accounts on %hich ban offers

    a relati'ely lo%er rates of interest. $#S sa'ing account can be opened %ith an initial

    deposit of not less than 5s. DFF.

    $#S Sa'ing Account may be opened in the name of an indi'idual or ;ointly in the

    name of t%o or more persons. &haritable institutions, companies, Associations,

    Societies, 8ducational institutions, firms etc, may also open these accounts.

    "inors and illiterates are also eligible for opening sa'ing accounts. Ho%e'er

    illiterate customer must present themsel'es in person for %ithdra%als. The bandetermines the rate of profit or loss on $#S sa'ing account.

    >[email protected] T%(7 D%&*0 A,,&/+0

    These are the deposits than can be %ithdra%n after a certain specified period of time. The

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    period of time 'aries from three months to fi'e years. On these deposits return=interest

    'aries %ith the duration for %hich the amount is ept %ith the ban. The rate of

    interest=return on term deposit is higher than that of a sa'ing deposit. Its interest=return is

    unaffected for the duration of the deposit irrespecti'e of maret fluctuations.

    Term deposit is best suited for [email protected] F*+"+,% F",*$*0;

    Ban also e+tends finance facility to clients against sa'ing and fi+ed term deposits on

    comparati'ely lo% marup rate. The deposit is ept under lien, ho%e'er the customer

    may %ithdra% the profit amount credited to his account

    >.1 ACCOUNTS TERMS AND CONDITIONS

    Against the submission of the ban-s prescribed application form, duly introduced in the

    manner pro'ided and on supply of documents reuired, the account is made fully

    functional under certain conditions. In case of account on $#S basis, ban in'est the

    amount in any manner it considers under $#S system.

    >.11 D%&*0

    All money to be deposited to the credit of an account is accompanied by pay

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    >.13 STATEMENT OF ACCOUNT

    Account statement is pro'ided to the customer by the ban. In these statements the ban

    assures that all debit entries are correct. In case of error, the ban passes an ad;usting

    entry to rectify the error.

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    &5. 6epositor7s Account.

    ?.2. T("+'%( D%$*)%(;:

    All &heue and other instruments, recei'ed for collection %hich ha'e been dra%n

    on other local branches of NB$, their proceeds are collected through the system called

    PTransfer 6eli'ery.P

    ?.3. C$%"(*+:

    As collection of payments on behalf of their customers direct from the counters of

    the dra%ee ban is uite cumbersome, risy and costly such proceeds are, therefore

    collected through the "echanism of P&learing House.P The $rocedure presenting a

    cheue as other instrument for payment by the payee7s ban to the dra%er7s ban through

    the &learing House is called PP&learing.P

    All local scheduled bans including those created by charter of the :o't. are

    members of the local &learing House, %hich functions under the super'ision of the SB$

    as NB$ %here branch of SB$ does not e+ist.

    ?.4. PROVIDING LOCKERS

    Another function of the deposit department is allotting locers to the customers.

    ?.4.1. 1.TYPE OF LOCKERS

    B"*,"$$; 06%(% "(% 06(%% 0;% &' $&,=%(. T6%% "(%: T"#$% N&. 3.3

    SIQ8 &HA5:8S $A 58!N6AB#8

    0. Small 0FFF DFF

    >. "edium 0DFF DFF

    . #arge >DFF DFF

    The person %ho is eligible for ha'ing a locer is an account holder ha'ing a

    minimum balance of 5s. 0F,FFF=< in his account. 3hen the account holder doesn7t %ant

    to use the locer, he can simply return the ey and the money is then refunded. Actually

    there are t%o eys.

    i). "aster /ey

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    ii). &ustomer /ey

    The locer first opens by the master ey then by the customer7s ey only. Its o%n

    account holder can operate the locer or some body authori*ed by the account holder. or

    this a form and a card ha'e to be filled.

    ?.5. BILL REMITTANCE DEPARTMENT

    5emittance of funds through bans has become the most popular, safe, sensible,

    and acceptable medium of settlement of payments, as physical mo'ement of cash is 'ery

    risy and costly no% a days. 5emittance department acts as an agent on behalf of the

    customer in safe transferring of their money to different cities and countries.

    This department performs the follo%ing functions9

    1 Out%ard Bills for &ollection (OB&) In%ard Bills< for &ollection (IB&).

    2 6emand 6raft.

    3 Telegraphic Transfer.

    4 $ay Orders.

    5 $ay Slips.

    6 &all 6eposits or S65.

    7 &rossed &heues.

    ?.5.1. OBC

    Out%ard Bills for &ollection is a facility pro'ided by nbp to customer under

    %hich certain cheues dra%n on other bans are recei'ed by the national Ban on behalf

    of customer and are sent to the other branch of the ban along %ith an OB& schedule

    %here they are presented in clearing and after reali*ation of cheue the ban %ill credit

    that particular customer account %hile debiting the ban on %hich the particular cheue

    %as dra%n.

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    ?.5.2. DEMAND DRAFT

    These are receipts ;ust lie cheue by %hich money can be safely transferred or

    taen %ith. An application is filled and amounts %ith ser'ice charges are deposited on

    that form. In application the customer states the name of beneficiary, the amount and the

    name of the city or place on %hich the draft is dra%n. 6emand 6raft is the safe %ay of

    transferring money, because the payee ban has to mae immediate payments after the

    presentation of 6emand 6raft. &ities %here NB$ has no branch, the "uslim &ommercial

    Ban acts as an agent for NB$.

    ?.5.3. TELEGRAPHIC TRANSFER TT

    TT is the uicest and fast mode of transferring money, this type in'ol'es

    transferring of funds to other cities %ith telegraphic message. After filling an applicationform, the concerned officer fills the telegraphic form and the message fa+ed to the

    reuired ban and on the reception of the message the other ban maes the immediate

    payment to the customer. In the telegraphic message the customer mention the name of

    the beneficiary, his account number or N.I.6 and number, amount etc.

    ?.5.4. PAY ORDER

    $ay Order means transfer of money from one person to another at local station.

    $ay Order is usually, used to a'oid the ris of accepting a cheue %ith no amount

    a'ailable in the account. or the remo'al of this ris, people prefer pay order instead of

    cheue. $ay Order and draft are same in nature but $ay Order is made at local station, the

    draft is made for the transfer of money from one station to other station e.g. $esha%ar to

    /arachi.

    ?.5.5. PAY SLIP

    The ban for the settlement of its o%n payments issues pays Slips.

    ?.5. CALL DEPOSIT OR SDR

    &all 6eposits are used for the transfer of funds in'ol'ing go'ernment institutions.

    These are dra%n on go'ernment departments etc. This deposit is a ban guarantee on

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    behalf of the depositor. No cheue boo is issued in this case only ban receipt is gi'en.

    ?.5.> CROSSED CHEUES

    &heues %hose payment is not to be made on counter. or &rossed &heues, t%o

    $arallel lines are dra%n on the face of the &heue. And the payment is to be made

    through account. The follo%ing persons as under tae the &rossing of the cheue.

    i. The dra%er of a cheue can cross the cheue.

    ii. In case of an open cheue, any holder of it can cross the cheue generally or

    special one or add PNon NegotiableP.

    iii. Only the dra%er %ithdra%s crossing.

    ?.. ADVANCES DEPARTMENT

    Ban is a profit seeing institution. It attracts surplus balances from the customers at a

    lo% rate of profit and maes ad'ances=finances to indi'idual and business firms at higher

    rate of mar

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    ?..2. DEMAND FINANCE

    It is a facility in %hich it is obligatory on customer to %ithdra% the entire amount. In

    demand finance, full amount of loan is ad'anced to the customer on the day the loan is

    sanctioned. 3hen this type of ad'ance is gi'en to the borro%er, the ban gi'es grace

    period after charging installments and marup. Ho%e'er, the customer pays installments

    monthly.

    ?..3 PERSONAL LOANS

    &ustomers %hose salary account is maintained by ban are eligible for this type of loan.

    It is up to three basic salaries of employees of go'ernment organi*ation. The ob;ecti'e of

    this type of loan is to impro'e the life style of customers.

    ?..4. STAFF LOANS

    These types of loans include house loans, car loan etc. They are long

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    performing of loans. (The ris of unFFF %ith a %ide range purpose and all branches %ere granted %ith adeuate

    discretionary po%ers.

    Ad'ance salary is a modified form of running finance. It initially offered three months

    ad'ance salary to salaried class customers of any go't., non

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    3. #egal status of party-s business (indi'idual consumer, indi'idual business, firm,

    limited company).

    4. &opy of National Identity &ard.

    5. Security (T65, 6S&, 5I& etc).

    6. &onsent= !ndertaing if security o%ned by some one other than the borro%er.

    7. #ien mared certificate (for National &enter Securities).

    8. Borro%ers- basic fact sheet.

    9. Office note for appro'al %ith detailed terms and conditions.

    10. Sanction ad'ice (Acceptance of terms and conditions by borro%ers).

    Against Hypothecation of :oods and "achinery %ith Additional &ollateral of

    "ortgage of $roperty

    1. Account (&=A or $#S).

    2. $arty-s reuest.

    3. Statement of stoc of hypothecated duly 'erified.

    4. Statement of account.

    5. aluation certificate from ban-s engineer or appro'ed 'alue, as the case may be.

    6. Ban-s legal ad'isor-s certificate.

    7. Title documents of the property to be mortgaged. Title deed mutation, As Sha;ra,

    Nasha Tas'eeri, ard Number, appro'ed site plan.

    8. Non encumbrance certificate (not more than three months old).

    9. $ersonal guarantee (if property o%ned by someone other than the borro%er).

    10. Borro%er-s basic fact sheet.

    11. &opy of National Identity &ard.

    12. inancial Statement (as per SB$ prudential regulations).

    13. &IB report (as per SB$ prudential regulations).

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    14. Office note for appro'al %ith detailed terms and conditions.

    15. Sanction ad'ice (acceptance of terms and conditions by the borro%er).

    Against mortgage of $roperty Including i+ed Assets of Industry for Industry only

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    REFERENCES

    2. Inter'ie% %ith O.: Ad'ances 6epartment NB$Nodeh Branch Toru "ardan

    3. Nasir, ". Saeed. (011). Baning &urrency and inance. $aistan /itab

    4. "ara* 2.

    5. Inter'ie% %ith O:FFF). "oney and Baning. $aistan /itab "ara*.0E

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    CHAPTER 4

    FOREIGN ECHANGE DEPARTMENT

    In modern baning system, oreign 8+change department plays 'ery important role frome'ery aspect. It is parallel baning to the general baning %ith additional functions of

    imports and e+ports business. oreign e+change is controlled by State Ban of $aistan.

    5ules and regulations are framed by SB$. NB$ also carries the international baning

    through its oreign 8+change 6epartment. All the transactions are carried at the rate

    authori*ed by SB$. or this purpose !S dollar has been fi+ed by SB$ and the rate of

    other currencies are calculated in accordance %ith the formula appro'ed by SB$ and as

    published daily by oreign 8+change 5ate &ommittee in /arachi. NB$ Head Office

    ensures that the branches recei'e the rates published by oreign e+change rate &ommittee

    on the same day.

    The oreign 8+change 6epartment pro'ides the follo%ing ser'ices

    1 oreign &urrency Accounts.

    2 oreign 8+change 5emittance acility.

    3 Import Ad'ances to Importer.

    4 8+port Ad'ances to 8+porters.

    5.1. FOREIGN CURRENCY ACCOUNTS:

    NB$ as an authori*ed commercial ban offers the facility of oreign &urrency Account in

    four currencies, %hich are !S 6ollars, Japanese Len, :erman "ar, and !/ $ound

    Sterling. Top management of NB$ has authori*ed a fe% selected branches for dealing in

    foreign currency accounts.

    The foreign currency account facility by NB$ is a'ailable both for $aistani &iti*ens and

    foreigners. The procedure for opening foreign currency account is similar to opening of

    local currency accounts, e+cept that in case of foreigners, the ban reuires photo copy of

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    the applicant-s passport. The account may be an indi'idual or ;oint account.

    The customer may open oreign &urrency Account in any of the mentioned oreign

    &urrencies. 3ithdra%al and deposits are to be made in the same currency. Similarly

    interest on the account %ill also be calculated in the currency in %hich the account is

    maintained.

    Broadly there are t%o types of foreign currency accounts.

    1 &urrent Account

    2 Sa'ing Account

    5.1.1. C/((%+0 A,,&/+0:

    Just lie local currency current account holder, no interest is gi'en to the oreign

    &urrency account holder. oreign &urrency accounts are also e+empted from Qaat,

    Income Ta+, %ealth Ta+. The account holder can shift his money abroad through foreign

    e+change remittance ser'ices.

    5.1.2. S")*+ A,,&/+0:

    NB$ offers a rate of return on foreign currency sa'ing accounts. The profit is paid in thecurrency in %hich the account is opened. This account is also e+empted from Qaat,

    Income Ta+ and 3ealth Ta+. The facility of in%ard and out%ard remittances is granted to

    the customer.

    oreign currency department of NB$ also has a 'ery e+tensi'e system for the purchase

    and sale of foreign currencies. NB$ is an authori*ed dealer in the foreign currency, gi'en

    the authority by the SB$. NB$ deals in the buying and selling of oreign &urrency notes

    only i.e. dealing in coins is a'oided.

    Head Office of NB$ determines the ma+imum foreign &urrency balances that can be ept

    in e'ery branch authori*ed to deal in oreign &urrencies. Those branches of NB$ %hich

    are authori*ed to deal in oreign &urrencies must submit the follo%ing reports about

    foreign e+change,

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    1 5eport to :eneral "anger Office

    2 Business 5eport to SB$ ("onthly Basis)

    3 "onthly 5eport to Head Office

    5.2. FOREIGN ECHANGE REMITTANCES

    The currency of one country is legal tender only in the same country and not in other

    countries. So %hat should the businessmen do %hile doing international business. To

    o'ercome such difficulty of businessmen the business is done through oreign 8+change.

    The importer %ill need the currency of the e+porting country. The international business

    is carried out by transferring credit from debtor-s country to the creditor-s country.

    oreign remittances can be done in the follo%ing %ays9

    1 Telegraphic Transfer(T.T)

    2 "ail Transfer (".T)

    3 oreign 6emand 6raft (.6.6

    5.3. IMPORT EPORT LC

    No%

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    It is the ban, %hich opens #=& and then sends to the country from %here imports are to

    be made. The issuing ban may send this #=& to one of its branch if present there, if not,

    then to some other ban located in the e+porter-s country

    5.3.2 A)**+ B"+=

    This ban informs the e+porter that an #=& has been recei'ed and also acts as an agent of

    the e+porter.

    5.3.3 N%&0*"0*+ B"+=

    Negotiating ban carries out the negotiation %ith the importer on behalf of the e+porter. It

    may or may or may not be the ad'ising ban. The 'arious credentials related to #=& are

    settled as per agreed terms of #=&.

    5.4. TYPES OF LC

    ollo%ing are the important types of #etter of credit

    5.4.1. C&+'*(7% L%00%( O' C(%*0

    It is a %ritten agreement in %hich the ban gi'e the guarantee that if the goods %ill be of

    the standard and fulfilling the conditions of #=&, and then the e+porter (after presentingthe #=& to the ban) %ill get the payment from the ban. The characteristic of this ind of

    #=& is that, it can-t be cancelled after issuance and the payment %ill be must.

    5.4.2. U+-C&+'*(7% L%00%( O' C(%*0

    In this ind of %ritten document the ban taes the responsibilities of recei'ing the bills

    of e+porter. But it doesn-t gi'e the guarantee of paying these bills. !nconfirmed #=& can

    be cancelled. The importer can cancel it and after cancellation the ban don-t gi'e the

    guarantee of payment of #=&. It is a ind of conditional #=& i.e. the guarantee can be

    gi'en in the case %hen the importer didn-t cancel it.

    5.4.3. R%)&,"#$% L%00%( O' C(%*0

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    This ind of #=& can be cancelled by the ban or by the reuest of the importer. In this

    ind of #=& the chances of cancellation are at e'ery moment. So it is not dealt %idely and

    the importance of this #=& is 'ery little.

    5.4.4. I((%)&,"#$% L%00%( O' C(%*0

    This ind of #=& is issued for foreign payments. They could not be cancelled until the

    gi'en conditions are not broen. So %ith this ind of #=& the e+porter has the guarantee

    of payment.

    5.4.5. F*% L%00%( O' C(%*0

    Those drafts or #=&, the amount of %hich is %hen paid once then it comes to an end, are

    called fi+ed letter of credit.

    5.4.. C*(,/$"( L%00%( O' C(%*0

    This ind of #=& can be used for more than one time, e.g. if one #=& is of rupees >F lac

    and the e+porter pro'ides the goods in installments, it has e+ported the goods %orth

    rupees 0F lac. The remaining goods %orth rupees 0F lacs ha'e to be e+ported. And if

    he (e+porter) pays rupees 0F lacs to the issuer (ban) so the #=& of rupees >F lac can be

    rene%ed.

    5.4.>. D&,/7%+0"(; L%00%( O' C(%*0

    3hen %e enclose important documents %ith the #=& then it becomes a documentary #=&,

    i.e. insurance, in'oice, post or draft, clearing certificates, etc

    5.5. THE MECHANISM OF OPENING AN LC:

    or buying any commodity from foreign country the buyer %ill reach the seller (e+porter)

    for the purchase of particular commodity of goods. After the preliminary settling of

    agreement bet%een the t%o parties, the importer %ill then apply to his ban for the

    issuance of an #=&. The ban then ass the Importer to fill the #=& application form. This

    form contains all the details discussed and agreed upon by the t%o parties.

    Besides containing information lie description of merchandi*e, port of shipment and

    unloading, it also mention the documents necessary for the honoring of draft dra%n upon

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    the issuing ban by the importer.

    !sually the follo%ing documents are attached %ith #=&.

    1 Application for #=&

    2 "embership &ertificate of &hamber of &ommerce or Association

    3 Insurance &ertificate

    4 IB& charge form

    5.5.1. NEGOTIATION OF LC DOCUMENTS

    The process of Negotiation starts %hen the e+porter reaches the ban for honoring the

    draft dra%n on it by the importer. The e+porter sends the documents e'idencing the

    shipment of goods to the ban %here the credit is a'ailable and is accompanied by a draft

    dra%n on the issuing ban by the importer.

    After complete scrutiny, if the documents meet the reuired terms and conditions, the

    ban they may negotiate the draft. This negotiation by the ban %ill be %ith recourse to

    the seller. Then this ban sends bac the documents to the issuing ban for

    reimbursement and is obtained in the pre

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    5.1 FOREIGN REMITTANCES

    To facilitate its customers in the area of Home 5emittances, National Ban of $aistan

    has taen a number of measures to9

    a. Increase home remittances through the baning system.

    b. "eet the SB$ directi'es= instructions for timely and prompt deli'ery of

    remittances to the beneficiary.

    5.1.1. N%9 F%"0/(%

    The e+isting system of home remittances has been re'ised significantly impro'ed and

    %ell< trained field functionaries are posted to pro'ide efficient and reliable homeremittance ser'ices to nonresident $aistani at 0? o'erseas branches of the Ban besides

    $aistan International Ban (!/) #td, and Ban A#

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    A(*,/$0/(% F*+"+,% S%()*,%

    @I eed the 3orld program, a ne% product, is introduced by NB$ %ith the aim to help

    farmers ma+imi*e the per acre production %ith minimum of reuired input. Select farms

    %ill be made role models for other farms and farmers to follo%, thus helping farmers

    across $aistan to increase production.

    A(*,/$0/(% C(%*0

    The agriculture financing strategy of NB$ is aimed at three main ob;ecti'es9

    1. $ro'iding reliable infrastructure for agriculture customers.

    2. Help farmers utili*e funds efficiency to further de'elop and achie'e better

    production.

    3. $ro'ide farmers as integrated pacage of credit %ith supplies of essential inputs,

    technical no%ledge, and super'ision of farming.

    Agriculture &redit ("edium To%n)

    1 $roduction and de'elopment.

    2 3ater course impro'ement.

    3 3ells.

    4 arm po%er.

    5 6e'elopment loans for tea plantation.

    6 encing.

    7 Solar energy.

    8 8uipment for sprinlers.

    F"(7 C(%*0

    NB$ also pro'ides the follo%ing subsidi*ed %ith the range of months to 0 year on a

    rene%al basis.

    NBP KISAN DOST

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    1 #oans a'ailable for the farmers for production, de'elopment purposes, for purchases

    of tractors, for installation of tube %ells, for purchase of agricultural Implements,

    micro loans, for godo%n construction, for construction of fish pond, for li'e stoc

    farming, for mil processing, for cold storage, bio< gas plants etc.

    2 "ar

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    National Ban of $aistan is all the fore front of international baning in $aistan %hich

    is pro'en by the fact that NB$ has its branches in all of the ma;or financial capitals of the

    %orld.

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    REFERENCES

    0. Inter'ie%s %ith @"r. Jehangir han, "r. Baseer, and "r. Tari, Incharge

    and assistants, oreign 8+change department NB$.

    >. Nasir, ". Saeed. (011). Baning &urrency and inance. $aistan /itab

    "ara*.2.

    . Ibid, D.

    2. Siddii, Asrar. H. (011). $ractice and #a% of Baning in $aistan.

    /arachi9 6ecent $rint 8nterprises.

    D. %%%.nbp.net.com=p

    ?. %%%.nbp.ceo.com=p

    E. 8conomic Bulletin ol. 0, No . Addition ("ay. June)

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    CHAPTER

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    FINANCIAL ANALYSIS

    1.1 LIUIDITY RATIOS

    #iuidity ratios are used to ;udge a firm-s ability to meet short term obligations. It sho%s

    the cash sol'ency of a firm and its ability to remain sol'ent in the e'ent of ad'ersities.

    1.1.1 CURRENT RATIO

    This ratio sho%s a firm ability to co'er its short< term liabilities through short term assets.

    The three year comparison of NB$ is gi'en belo%9

    &!558NT 5ATIO

    L8A5S &urrent Assets = &urrent#iabilities

    &!558NT 5ATIO

    >FF? ?DD = >F1F 0.0F

    >FFE >1 = 20?D 0.0F

    >FF >E11D2 = 20EDDE2> F.?E

    CURRENT RATIO

    20072006 20082004.5

    2005

    2005.5

    2006

    2006.52007

    2007.5

    2008

    2008.5

    2009

    CURRENT RATIO

    YEARS

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    1.1.3 CASH RATIO

    Sometimes it needs to 'ie% the liuidity of the firm from an e+tremely conser'ati'e point

    of 'ie%, for e+ample the company may ha'e pledged its recei'ables and in'entories. In

    such type of situations, the best indicator of the firm of the short< term liuidity may be

    the cash ratio.

    &ASH 5ATIO

    L8A5S &ash = &urrent #iabilities &ASH 5ATIO

    >FF? 2D1 = >F1F F.>D

    >FFE ?D>D = 20?D F.0

    >FF D12>FDF> = 20EDDE2> F.02

    CASH RATIO

    20072006 20082004.5

    2005

    2005.5

    2006

    2006.5

    2007

    2007.5

    2008

    2008.5

    CASH RATIO

    YEARS

    INTERPRETATION:

    The three year comparison sho%s the smaller cash ratio in >FF?, it is clear that probably

    NB$ carried less cash in >FFE as compared to >FF.

    1.1.4 OPERATING CAH FLOS TO CURRENT LIABILITIES RATIO

    Operating cash flo% to current liability ratio compares cash flo% to current liabilities of a

    firm and indicates the funds flo% per unit of current liability.

    O$85ATIN: &ASH #O3 TO &!558NT #IABI#ITI8S 5ATIO

    L8A5S Operating cash flo% =

    &urrent #iabilities

    &!558NT 5ATIO

    >FF? ?E11 = >F1F F.>

    >FFE 2>??0 = 20?D F.0>

    >FF 02?1?> = 20EDDE2> F.FD

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    OPERATING CASH FLOW TO CURRENT

    LIABILITIES RATIO

    20072006 20082004.5

    2005

    2005.5

    2006

    2006.5

    2007

    2007.5

    2008

    2008.5

    CURRENT RATIO

    YEARS

    INTERPRETATION:

    NB$ has impro'ed its operating cash flo% to current liability ratio. The increase is

    attributed to the operating cash flo%s, %hich has increased more then ? times.

    1.2 ACTIVITY RATIOS

    Acti'ity 5atios are also no%n as efficiency or turno'er ratio it measures ho% effecti'ely

    the firm is using its assets.

    1.2.1 RECEIAVABLES TURNOVER ADVANCES TURNOVER

    5ecei'ables turno'er or Ad'ances turno'er pro'ides insight into the uality of the firm

    recei'ables or ad'ances and ho% successful the firm is in its collection.

    58&8IAB#8 T!5NO85 5ATIO

    L8A5S "arup= Interest 8arned =Ad'ances

    5ecei'able Turno'er

    >FF? 0>1FD2 = 02FD2EE2 F.>>

    >FFE >E0>?1 = 02FD2EE2 F.01

    >FF

    012D>0E = 0?F11F>?D F.0>

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    RECEIVABLE TURNOVER RATIO

    2008200720062004.5

    2005

    2005.5

    2006

    2006.5

    2007

    2007.5

    2008

    2008.5

    Receivabe T!"#$ve"

    YEARS

    INTERPRETATION:

    The ban has better Ad'ances turno'er ratio in the year >FF compared to the year >FF?

    and better in >FFE as %ell.

    1.2.2 DEPOSITS TURNOVER RATIO

    This ratio compares the "arup e+pense that the ban pays on deposits to the deposits of

    the ban.

    68$OSIT T!5NO85 5ATIO

    L8A5S &urrent Assets = &urrent

    #iabilities

    6eposit Turno'er

    >FF? 0EE>2E = 21?0EF? F.FD

    >FFE 02?1DFE = ?>?D?E F.F2F

    >FF

    ?EDDE1 = 1DD?21F F.F0E

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    DEPOSIT TURNOVER RATIO

    2006 2007 20082004.5

    2005

    2005.5

    2006

    2006.5

    2007

    2007.5

    2008

    2008.5

    De%$&i' T!"#$ve"

    YEARS

    INTERPRETATION:

    The 6TO for the year >FFF has declined. It is F.F2 and F.FD for the year >FFE and >FF?

    respecti'ely. It sho%s that for each rupees deposit by the customer it pays F.F? as interest

    e+pense. In >FF it is F.F0E, %hich sho%s the lo%er interest.

    1.2.3 TOTAL ASSET TURNOVER

    :enerally the total assets turno'er measures the acti'ity of the assets and the ability of

    the firm to generate sales through the use of the asset.

    TOTA# ASS8T T!5NO85 5ATIO

    L8A5S "arup, Interest 8arned =

    Total Assets

    TST

    >FF? 0>1FD2 = 0ED0F2E 0.E

    >FFE >E0>?1 = >1?>? 0.0

    >FF

    012D>0E = >ED2F02 F.EFD

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    TOTAL ASSET TURNOVER RATIO

    20072006 20082004.5

    2005

    2005.5

    2006

    2006.5

    2007

    2007.5

    2008

    2008.5

    2009

    TST

    YEARS

    INTERPRETATION:

    The Assets efficiency of the NB$ has reduced for the year >FF to 0.0R compared to

    >FF? %hich %as 0.ER. In other %ords %e can say that each dollar in'estment in total

    assets produces ? cents as marup. The decline in ratio is mainly because of decrease in

    Total "arup = Interest 8arned amount in >FF. .

    1.2.4 FIED ASSETS TURNOVER

    Sometimes it is needed to find the efficiency of fi+ed assets to generate interest re'enue

    or sales. i+ed assets turno'er is a tool to find ho% efficiency one the firm-s fi+ed assets

    to produce "arup = Interest re'enue.

    I86 ASS8TS 5ATIO

    L8A5S "arup or Interest 8arned =

    i+ed Assets

    i+ed Asset Turno'er

    >FF? 012D>0E = >0D2>??1 F.F1

    >FFE >E0>?1 = 0E?0D0D>? F.0D

    >FF

    0>1FD2 = 2>D22?11 F.FE

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    FIXED ASSETS RATIO

    20072006 20082004.5

    2005

    2005.5

    2006

    2006.5

    2007

    2007.5

    2008

    2008.5

    (i)e* A&&e' T!"#$ve"

    YEARS

    INTERPRETATION:The three year comparison of fi+ed asset turno'er for NB$ sho%s that the ratio has

    increased for the year >FFE. The decrease in total amount of "arup = Interest 8arned and

    increase in fi+ed assets has brought this ratio do%n. Ho%e'er it decreases in >FF

    increase in fi+ed assets and marup cause this.

    1.3 PROFITABILITY RATIOS

    These ratios indicate the firm-s o'erall effecti'eness of the operations.

    1.3.1 NET PROFIT MARGINS

    This is the conser'ati'e method of sales profitability. This ratio gi'es a measure of Net

    Income in dollars generated by each dollar of sales.

    N8T $5OIT "A5:IN 5ATIO

    L8A5S Net Income = "arup or

    Interest 8arned

    Net $rofit "argin

    >FF? ED>>>? = 0ED0F2E F.F2>FFE 2F2D1 = >1?>? F.02

    >FF

    D1E0? = >ED2F02 F.>0

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    NET PROFIT MARGIN RATIO

    20072006 20082004.5

    2005

    2005.5

    2006

    2006.5

    2007

    2007.5

    2008

    2008.5

    Ne' +"$, i' -a"i#

    YEARS

    INTERPRETATION:

    The ban has considerably impro'ed the Net $rofit "argin. In >FFE it %as earning 0F

    paisa per rupee marup %hile pre'ious year >FF? comparisons sho% 2 cents per dollar

    marup or return. And a ER increase in >FF.

    1.3.2 GROSS PROFIT MARGIN

    This ratio sho%s the profit of the firm relati'e to the sales. It is a measure of efficiency of

    the firms operations as %ell as an indication of ho% product or ser'ices of the firm arepro'ided.

    :5OSS $5OIT "A5:IN 5ATIO

    L8A5S Net "arup or Interest

    8+pense = "arup or

    Interest 8arned

    :$"

    >FF? 0EE>2E = 0>1FD2 F.?F

    >FFE 02?1DFE = >E0>?1 F.D2

    >FF

    ?EDDE1 = 012D>0E F.2

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    GROSS PROFIT MARGIN RATIO

    2008200720062004.5

    2005

    2005.5

    2006

    2006.5

    2007

    2007.5

    2008

    2008.5

    2009

    /+-

    YEARS

    INTERPRETATION:

    NB$ bas a better :ross $rofit "argin for the year >FF? compared to the year >FFE. It

    sho%s that NB$ has become more effecti'e in producing the ser'ices reasonably abo'e

    cost and charging for them. 3hile in >FF it again decreases that-s sho%s its good sign.

    1.3.4 RETURN ON INVESTMENT

    The return on the In'estment measures the firm-s ability to utili*e its assets to create

    profits by comparing profits %ith the assets that generate the profits from du pont

    approach.

    58T!5N ON IN8ST"8NT

    L8A5S Net $rofit "argin K Total

    Asset Turno'er

    5OI

    >FF? F.?2 K 0.E 0.01

    >FFE F.02K 0.0 F.0D

    >FFF.>0K F.EFD F.0DF

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    RETURN ON INVESTMENTS

    20042003 2005200.5

    2002

    2002.5

    2001

    2001.5

    2004

    2004.52005

    2005.5

    ROI

    YEARS

    INTERPRETATION:

    NB$ sho%s a lo% 5OI in the year >FF compares to the year >FF? 4>FFE. Its 5OI has

    decreased from, in the year >FFE, F.0D to .0D in >FF. The assets turno'er though

    reduced still the impro'ement in NB$ %ill bring this ratio up.

    1.3.5 RETURN ON EUITY

    This ratio compares Net $rofit after Ta+es to the euity that the share holders ha'e

    in'ested in the firm. A high return on euity reflects the firm acceptance of strong

    in'estment opportunities and effecti'e e+pense management.

    58T!5N ON 8G!ITL 5ATIO

    L8A5S Net $rofit "argin K Asset

    Turno'er K 8uity

    5O8

    >FF? F.?2 K 0.E K 001D 0?0.

    >FFE F.02K 0.0 K 02>E >>D.E

    >FF

    F.>0K F.EFD K 00 >E>.>

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    RETURN ON EQUITY RATIO

    20072006 20080

    500

    000

    500

    2000

    2500

    1000

    1500

    4000

    ROE

    YEARS

    INTERPRETATION:

    It is clear from the abo'e ratio comparison that the 5O8 ratio for the year >FF has

    increased to >E>.> from >>D in the year >FFE. There is a decrease in euity multiplier and

    asset turno'er but still the impro'ement in Net $rofit "argin in the year >FF has

    fa'orable effect on 5O8 ratio.

    1.3. ADVANCES TO DEPOSITS RATIOS

    The firm compares the ad'ances to deposits and sees the comparisons of different years

    A6AN&8S TO 68$OSITS 5ATIOS 5ATIO

    L8A5S Ad'ances = 6eposits 8uals

    >FF? 0EF01F1? = 21?0EF? F.2E

    >FFE 02FD2EE2 = ?>?FD?E F.E

    >FF 0?F11F>?D = 1DD?21F F.2F?

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    ADVANCES TO DEPOSITS RATIOS RATIO

    20072006 20082004.5

    2005

    2005.5

    2006

    2006.5

    2007

    2007.5

    2008

    2008.5

    2009

    E!a&

    YEARS

    INTERPRETATION:

    It sho%s that in >FF there is an increase both in the deposits as %ell as in the ad'ances,

    %hich sho%s a good sign for the ban. Although it is decrease as compare to >FF?.

    1.3.> INVESTMENT TO DEPOSITS RATIOS

    The firm compares the in'estments to deposits and sees the comparisons of different

    years.

    IN8ST"8NT TO 68$OSITS 5ATIOSL8A5S In'estments = 6eposits 8uals

    >FF? E0ED1221 = 21?0EF? F.>FD

    >FFE 02D>21E0 = ?>?FD?E F.1D

    >FF

    0??01D?01 = 1DD?21F F.2>F

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    IN3EST-ENT TO DE+OSIT RATIO

    20072006 20082004.5

    2005

    2005.5

    2006

    2006.5

    2007

    2007.5

    2008

    2008.5

    2009

    E!a&

    YEARS

    INTERPRETATION:

    It sho%s that ban has done a good in'estment that increases its total in >FF, as compare

    to >FFE 4 >FF?. It-s a good sign for the ban more cash is generated in this %ay.

    1.3.? EUITY MULTIPLIER

    8uity multiplier compares the assets of the firm to the share holder euity.

    8G!ITL "!TI$#I85

    L8A5S Total Assets = 8uity 8uity "ultiplier

    >FF? 0ED0F2E = 001D?E F.1?

    >FFE >1?>? = 02>E1F F.0?

    >FF

    >ED2F02 = 001E 0.D>

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    EQUITY MUTIPLIER

    200520042001200

    2002

    2001

    2004

    2005

    2006

    2007

    E!i' -!'i%ie"

    YEARS

    INTERPRETATION:

    The euity multiplier has also been reduced from in the year >FFF. The main factor here

    again is that the amount of euity has considerably increased. But increase in the year

    >FFF, %ith increase both in the assets and euity.

    FIVE YEAR PERFORMANCE AT A GLANCE

    (5s. In millions)

    Lears Total Assets 6eposits Ad'ances In'estments Shareholder

    8uity

    011 >D,FDE >E,10 0F1,D>2 0F>,1?1 1,1E

    0111 DF,2F? >12,ED2 0>>,DD1 10,2? 0F,D

    >FFF E0,?? 0?,21 02F,0 E>,?F1 00,E

    >FF? 20D,F1 21,?0E 0EF,01 E0,ED1 00,1D1

    >FFE 2>,F ?>,?? 02F,D2E 02,D>D 02,>E1

    >FF 2E0,?F 1D,D? 0?F,11F 0??,01? 0,02

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    Tota A!!" t!

    0

    00000

    200000

    100000

    400000

    500000

    2 1 4 5 6

    Y"a#!

    RS.

    $%&$$o%!

    T$'a A&&e'&

    Yea"&

    DEPOSITS

    0

    50000

    00000

    50000

    200000

    250000

    100000

    150000

    400000

    450000

    2 1 4 5 6

    YEARS

    R!.

    $%&$$o%!

    De%$&i'&

    Yea"&

    S&/(,%: A++/"$ R%&(0 2?

    ADVANCES

    0

    50000

    00000

    50000

    200000

    2 1 4 5 6

    YEARS

    R!$%&$$o%!

    A*va#ce&

    Yea"&

    Source9 Annual 5eport >FF

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    I%'"!t&"%t!

    0

    50000

    00000

    50000

    200000

    2 1 4 5 6

    Y"a#!

    R!.$%

    &$$o%!

    I#ve&'e#'&

    Yea"&

    Source9 Annual 5eport >FF

    S(a#" (o)"# E*+$t,

    0

    5000

    0000

    5000

    20000

    25000

    2 1 4 5 6

    Y"a#!

    R!.

    $%&$$o%

    !

    Sa"e$*e" E!i'

    Yea"&

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    Source9 Annual 5eport >FF

    FIVE YEAR PERFORMANCE AT A GLANCE

    (5s. In millions )

    Lears $re,0D DF 0,22 0D,ED

    >FF2D>F 0 0,20 0D,D20

    >FFD0,F> 2?0 0,2> 0D,D0

    >FF?,F0? 0,021 0,>2D 0D,0?

    >FFE?,F2D >,>D 0,>F2 0>,01D

    >FF1,FF1 2,01 0011 0>E>

    Source9 Annual 5eport >FF

    FIVE YEAR PERFORMANCE AT A GLANCE

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    FINANCIAL HIGHLIGHTS

    5s. In "illions

    Authori*ed &apital D,FFF

    $aid up &apital 2,0F

    Shareholder 8uity 4 5eser'es >E,D2

    6eposits 1D,D?

    Ad'ances CNet 0?F,11F

    In'estment Net 0??,01?

    Total Assets 2E0,?F

    $re

    Source9 Annual 5eport >FF

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    2 The customers- relations of the NB$ staff are much %eaer as compared to other

    pri'ate bans.

    3 #ong term contacts are not maintained %ith customers.

    4 "ost of the staff is from families %ith strong political bacground so it is 'ery

    difficult to remo'e them or punish their negati'e beha'ior.

    5 The technical training of the staff is negligible e.g. in case of absence of the

    computer operator there is no alternate trained person %ho can record the daily

    transactions.

    6 The organi*ation is 'ery much mechanistic and pro'ides no fle+ibility to

    encourage creati'ity.

    7 The lo%er staff is non

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    11 "uch time is %asted %hile searching for e'en a %ee old document.

    12 The staff spends more time in collections than reuired. The ban collections are

    usually late because of the non

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    7 #easing business.

    8 Hiring the ne% BBA (HONS)-s, ne% talent %hich can control the administrati'e

    e+penses.

    1.4 THREATS

    1 The biggest threat to the operational success is the better competitors- ser'ices.

    "any pri'ate sector bans are offering higher rates of return to customers than

    NB$.

    2 The bans in the neighborhood of NB$ ha'e become online e.g. !nion Ban,

    Habib Ban, "uslim &ommercial Ban and Standard &hartered Ban, %hile it

    lacs this.

    3 &annibali*ation of profits is yet another threat to the success of NB$. The

    branches of NB$ are located 'ery close to each other. All these branches are

    taing a%ay each other-s customers.

    4 One of the biggest threats to the NB$ is the increasing rate of dissatisfied

    customers. "ost of these customers %ere obser'ed to be dissatisfied %ith the

    delays in their ser'ices.

    5 The greatest threat to the performance of NB$ is the decreasing morale of

    employees. They feel that they are not pro'ided %ith bonuses, they are not gi'en

    proper attention to ha'e a say in the meetings.

    6 High

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    REFERENCES

    0. an Horne, James &. (011D). inancial "anagement and $olicy.

    >. $andey, ".I. inancial "anagement. Ahmedabad9 ias $ublishing

    House.

    . an, Horne, James. &. (011) undamentals of inancial "anagement.

    !SA9 $rentice Hall Inc.0>?.

    2. :ibson H. &harles (>FFF). inancial Statements Analysis.

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    CHAPTER ->

    FINDINGS AND RECOMMENDATIONS

    There is al%ays a better %ay of doing things so some of recommendations suggested for

    the ban in accordance to the critical analysis.

    >.1 IMPROVE UALIFICATION OF THE STAFF

    Academically staff is uite ualified but most of the staff lacs professional ualification

    i.e. they should do diploma in baning. It %ill help them a lot in baning and also in their

    promotions. The cost of diploma in baning is lo%. It has three stages and the cost per

    stage is < 5s.>, FFF.

    >.2 STAFF SHOULD BE TRAINED

    $roper training should be gi'en to the staff of the branch. Staff college people should

    come and train the staff because some times it is difficult for staff to 'isit Staff &ollage

    $esha%ar to get the reuired training. The cost estimates for the Staff &ollege employees

    to come to the branch and gi'e them training %ill be lie 5s.0, FFF per Staff &ollege

    8mployee for one day. So if t%o people come for t%o days after si+ months then the cost

    %ill be 5s., FFF per year, %hich is negligible.

    >.3 IMPROVE TECHNOLOGY

    This branch has fa+, telephones and computers. It is suggested that there should be on

    line baning facility and AT" (Auto Teller "achine) facility. The e+isting computers

    should be interconnected by net%oring, %hich %ill cost only 5s.0F, FFF for only one

    time. The benefit of Net%oring %ill be that the different departments %ill be able to

    %or and easily, efficiently and %ith least %astage of time.

    >.4 RANK INFLUENCE SHOULD BE AVOIDED

    Some times high ran officers come and %ant themsel'es to be gi'en priority. In these

    cases ban should strictly follo% the rule of first come first ser'e-. This %ill maintain the

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    trust of other customers that they are not neglected ;ust because they ha'e no ran.

    >.5 SECRECY MEASURES MUST BE MAINTAINED

    The branch must maintain the secrecy of its customer-s account especially %hen the ban

    is ased on telephone to tell about the financial standing and balance in the account.

    >. GOLD LOAN AND LOCKER FACILITY

    Ban should utili*e its deposits by e+tending gold loans and all other ind of loans to

    attract the potential customers to utili*e their full capacity. This %ill increase their

    business circle, and %ill increase profits by decreasing per unit costs.

    >.> MOTIVITATE THE EMPLOYEES

    The staff of the NB$ Aora /hattaBranch, especially the lo%er staff is found 'ery

    much demoti'ated. They are dissatisfied %ith the performance appraisal system of the

    ban. They also complain about the nepotism of the upper management. The Branch

    manager should establish a systematic and efficient appraisal system to o'er come the

    demoti'ation and dissatisfaction of the employees.

    >.? CUSTOMER ORIENTATION

    8'ery leading organi*ation considers its customers as the ings. So the ban manager

    needs to eep in close contact %ith the e+isting and the potential customers. He should

    inform them about ne% products of the ban. The customers should be ased about the

    ban-s ser'ices from time to time. And the deficiencies pointed out by the customers

    should be remo'ed. The customer and staff relationship should be made mild, soft,

    courteous, cooperati'e, and caring, %hich is not lie this in NB$ no% a days, as

    compared to other pri'ate bans.

    >.@ OB ROTATION

    The employees should be rotated through different seats of different departments, so that

    each and e'ery employee is a%are of the %hole baning system. It %ill benefit in the

    absence of employees.

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    >.@ DECISION OF GOVERNMENT

    The go'ernment is sending the salaries of some of the departments of the NB$, %hich

    creates a lot of rush and 'oice in the ban, at the end of each month the NB$ should ha'e

    to appeal to the go'ernment to retae this order and send their salaries to each department

    independently. The NB$ is getting nothing out of it e+cept disaster in the ban.

    >.@ DRESS CODE

    6ress taes a great role in presenting somebody-s personality. 8specially for baners,dress code should come in a 'ery formal dress and thus they can sho% their customers

    about their seriousness to%ards %or.

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    LIST OF PERSONS INTERVIEED

    1 Operation "anager Aora /hatta Branch

    2 O.:

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