REPORT OF PROGRAMMES

Course Code Course Name L-T-P-Credits Year of

Introduction

CE482 ENVIRONMENTAL IMPACT

ASSESSMENT

3-0-0-3

2016

Prerequisites: Nil

Courseobjectives:

To study the various types of environmental pollution

To study the impact of various types of pollutants and their assessment techniques

Syllabus:

Pollution, Types. Air pollution-sources, effects, types of pollutants. Water pollution, characteristics

of water pollutants, Solid wastes, sources, types, soil pollution, pesticide pollution. Noise pollution,

Impacts, positive and negative Environmental impact assessment, steps of doing EIA, methodology

adopted, EIA procedure in India, Case studies.

Course Outcomes:

The students will have a basic knowledge of various pollution sources and their

impacts

Text Books / References:

1. B.C Punmia , “Waste Water Engineering”, Laxmi Publications Pvt. Ltd, 2. Dr. PN Modi, “Sewage Treatment & Disposal and Waste water Engineering”, Standard

Book House, New Delhi

3. John Glasson, Riki Therivel & S Andrew Chadwick “Introduction to EIA” University

College London Press Limited

4. Larry W Canter, “Environmental Impact Assessment”, McGraw Hill Inc. , Newyork.

5. Mackenzie L Davis, Introduction to Environmental Engineering, McGraw hill Education

(India)

6. Peavy H S, Rowe, D.R. Tchobanaglous “Environmental Engineering” Mc Graw Hill

Education

7. Rau G J and Wooten C.D “EIA Analysis Hand Book” McGraw Hill 8. Robert A Corbett “Standard Handbook of Environmental Engineering” McGraw Hill

COURSE PLAN

Module

Contents

Hours

End Sem.

Exam

Marks %

I

INTRODUCTION: Classification of Pollution and Pollutants,

AIR POLLUTION: Primary and Secondary Pollutants, air

pollutants-sulfur dioxide- nitrogen dioxide, carbon monoxide,

Impact of air pollutants on human, vegetation and environment, ,

Ambient Air Quality Standards

7

15

II

WATER POLLUTION: Point and Non-point Source of Pollution,

Major Pollutants of Water, Physical, chemical and biological

characteristics of water , Water borne diseases, Water Quality

standards

7

15

FIRST INTERNAL EXAMINATION

III

SOLID WASTE: Classification and sources of Solid Waste,

Characteristics of Solid Waste, e waste, Radioactive wastes

LAND/SOIL POLLUTION: Effects of urbanization on land

degradation, Impact of Modern Agriculture on Soil, pesticide

pollution, Effect on Environment

6

15

IV

NOISE POLLUTION: Sources of Noise, Effects of Noise,

measurement of noise, Equivalent sound pressure level, Control

measures

6

15,

SECOND INTERNAL EXAMINATION

V

Impacts of pollutants, types, scale of impact-Global, local

pollutants. Climate change, Ozone layer depletion, Deforestation,

land degradation Environmental impact assessment, Need for EIA,

8

20

VI

EIA Procedure-Screening, Scoping, EIA procedure in India,

Impact analysis- checklists, matrix methods, overlay analysis,

Case studies of EIA

8

20

END SEMESTER EXAMINATION

QUESTION PAPER PATTERN (External Evaluation) :

Maximum Marks :100 Exam Duration: 3 Hrs

Part A -Module I & II : 2 questions out of 3 questions carrying 15 marks each

Part B - Module III & IV: 2 questions out of 3 questions carrying 15 marks each

Part C - Module V &VI : 2 questions out of 3 questions carrying 20 marks each

Note : 1.Each part should have at least one question from each module

2.Each question can have a maximum of 4 subdivisions (a,b,c,d)

Course Code Course Name L-T-P-Credits Year of

Introduction

CE494 ENVIRONMENTAL HEALTH

AND SAFETY

3-0-0-3

2016

Pre-requisites: Nil

Courseobjectives:

To introduce the different types of hazards in industries and the management of hazards.

To learn the various types of pollution.

Syllabus:

Occupational health and toxicology- Lead-nickel, chromium and manganese toxicity-gas poisoning-

Industrial hygiene, Physical, chemical and biological hazards, Safety and Health Management,

noise-effects, source, Electrical Hazards and Hazards in Construction Industry, Air pollution, Water

pollution, Hazardous Waste Management, pollution control in different industries

Expected Outcomes:

The students will

i. Be able to understand the various occupational hazards and the techniques that can be

adopted for managing hazards and related problems

ii. Become aware regarding air pollution and water pollution problems and pollution control

in industries

Text Books / References:

1. Gerard Kiely, Environmental Engineering, McGraw hill Education

2. Mackenzie L Davis, Introduction to Environmental Engineering, McGraw hill Education

(India)

3. National Safety Council , Hand book of Occupational Safety and Health, Chicago, 1982

4. R.K.Jain and Sunil S.Rao , Industrial Safety , Health and Environment Management Systems,

Khanna publishers , New Delhi (2006)

5. S.P.Mahajan, “Pollution control in process industries”, Tata McGraw Hill Publishing

Company, New Delhi, 1993

6. Slote.L, Handbook of Occupational Safety and Health, John Willey and Sons, NewYork

COURSE PLAN

Module

Contents

Hours

End

Sem.

Exam

Marks

I

Occupational Health And Toxicology : occupational related diseases,

silicosis, asbestosis, pneumoconiosis, etc. lead, nickel, chromium and

manganese toxicity, effects and prevention –Industrial toxicology,

local, systemic and chronic effects, temporary and cumulative effects.

Industrial Hygiene.

7

15%

II

Noise, noise exposure regulation. Ionizing radiation, types, effects.

Chemical hazards-dust, fumes, mist, vapour, fog, gases, Methods of

Control. Biological hazards-Classification of Biohazardous agents –

bacterial agents, viral agents, fungal, parasitic agents, infectious

diseases.

7

15%

FIRST INTERNAL EXAMINATION

III

Radiation and Industrial Hazards, Types and effects of radiation on

human body, disposal of radioactive waste

Air Pollution - air pollutants from industries, effecton human health,

animals, Plants and Materials - concept of clean coal combustion

technology - depletion of ozone

6

15%

IV

Electrical Hazards, Protection against voltage fluctuations, Effects of

shock on human body. Introduction of Construction industry,

Scaffolding and Working platform, Welding and Cutting, Excavation

Work, Concreting and Cementing work, Transportation of men and

material,

6

15%

SECOND INTERNAL EXAMINATION

V

Water Pollution -water pollutants-health hazards - effluent quality

standards,tannery, textile effluents

Hazardous Waste Management -waste identification, characterization

and classification, health hazards-toxic and radioactive wastes-

recycling and reuse.

8

20%

VI

Pollution Control In Process Industries - Pollution control in process

industries like cement, paper, petroleum products-textile, tanneries-

thermal power plants – dyeing and pigment industries - eco-friendly

energy.

8

20%

END SEMESTER EXAMINATION

QUESTION PAPER PATTERN (External Evaluation) :

Maximum Marks :100 Exam Duration: 3 Hrs

Part A -Module I & II : 2 questions out of 3 questions carrying 15 marks each

Part B - Module III & IV: 2 questions out of 3 questions carrying 15 marks each

Part C - Module V &VI : 2 questions out of 3 questions carrying 20 marks each

Note : 1.Each part should have at least one question from each module

2.Each question can have a maximum of 4 subdivisions (a,b,c,d)

Course

code

Course Name L-T-P-

Credits Year of

Introduction

ME403 ADVANCED ENERGY ENGINEERING 3-0-0-3 2016

Prerequisite: Nil

Course Objectives:

1. To give an idea about global energy scenario and conventional energy sources 2. To understand solar, wind and Biomass energy

3. To know concepts of other renewable energy sources

4. To create awareness on the impacts of energy conversion and importance of sustainable energy

Syllabus

Global and Indian energy scenario, conventional energy sources, environmental effect of energy

conversion, renewable energy sources- solar, wind, biomass, brief account of other renewable energy

sources –geothermal, tidal, MHD, hydrogen, fuel cells, small scale hydro power plants. Environmental

impact and Sustainability issues.

Expected outcome:

The students will be able to i. Understand energy scenario and the environmental effects of energy conversion.

ii. Become aware of different renewable energy sources and choose sustainable energy for

Text Books: 1. Jefferson W Tester et.al., Sustainable Energy: Choosing Among Options, PHI, 2006

2. P K Nag, Power Plant Engineering, TMH, 2002

3. Tiwari G N, Ghosal M K, Fundamentals of renewable energy sources, Alpha Science International

Ltd., 2007

References Books: 1. David Merick, Richard Marshall, Energy, Present and Future Options, Vol.I & II, John Wiley &

Sons, 2001

2. Godfrey Boyle, Renewable Energy : Power for a Sustainable Future, Oxford University Press, 2012

3. Roland Wengenmayr, Thomas Buhrke, „Renewable Energy: Sustainable energy concepts for the

future, Wiley – VCH, 2012

4. Twidell J W and Weir A D, Renewable Energy Resources, UK, E&F.N. Spon Ltd., 2006

Course Plan

Module

Contents

Hours

End Sem.

Exam

Marks

I

Introduction to the course. Global and Indian energy resources. Energy Demand and supply. Components, layout and working principles of steam,

hydro, nuclear, gas turbine and diesel power plants

7

15%

II

Solar Energy- passive and active solar thermal energy, solar collectors,

solar thermal electric systems, solar photovoltaic systems. Economics of

solar power. Sustainability attributes.

7

15%

FIRST INTERNAL EXAM

III

Wind Energy-Principle of wind energy conversion system, wind data and energy estimation, wind turbines, aerodynamics of wind turbines, wind power economics. Introduction to solar-wind hybrid energy systems

7

15%

IV

Biomass Energy – Biomass as a fuel, thermo-chemical, bio-chemical and

agro-chemical conversion of biomass- pyrolysis, gasification, combustion

and fermentation, transesterification, economics of biomass power

generation, future prospects.

6

15%

SECOND INTERNAL EXAM

V

Other Renewable Energy sources – Brief account of Geothermal, Tidal ,

Wave, MHD power generation, Small, mini and micro hydro power plants.

Fuel cells – general description, types, applications. Hydrogen energy

conversion systems, hybrid systems- Economics and technical feasibility

8

20%

VI

Environmental impact of energy conversion – ozone layer depletion,

global warming, greenhouse effect, loss of biodiversity, eutrophication,

acid rain, air and water pollution, land degradation, thermal pollution,

Sustainable energy, promising technologies, development pathways

7

20%

END SEMESTER EXAM

Question Paper Pattern

Maximum marks: 100 Time: 3 hrs

The question paper should consist of three parts

Part A

There should be 2 questions each from module I and II

Each question carries 10 marks

Students will have to answer any three questions out of 4 (3X10 marks =30 marks)

Part B

There should be 2 questions each from module III and IV

Each question carries 10 marks

Students will have to answer any three questions out of 4 (3X10 marks =30 marks)

Part C

There should be 3 questions each from module V and VI

Each question carries 10 marks

Students will have to answer any four questions out of 6 (4X10 marks =40 marks)

Note: Each question can have a maximum of four sub questions, if needed.

Course code Course Name L-T-P- Credits

Year of Introduction

HS210 LIFE SKILLS 2-0-2 2016

Prerequisite : Nil

Course Objectives

To develop communication competence in prospective engineers.

To enable them to convey thoughts and ideas with clarity and focus.

To develop report writing skills.

To equip them to face interview & Group Discussion.

To inculcate critical thinking process.

To prepare them on problem solving skills.

To provide symbolic, verbal, and graphical interpretations of statements in a problem

description.

To understand team dynamics & effectiveness.

To create an awareness on Engineering Ethics and Human Values.

To instill Moral and Social Values, Loyalty and also to learn to appreciate the rights of

others.

To learn leadership qualities and practice them.

Syllabus

Communication Skill: Introduction to Communication, The Process of Communication, Barriers

to Communication, Listening Skills, Writing Skills, Technical Writing, Letter Writing, Job

Application, Report Writing, Non-verbal Communication and Body Language, Interview Skills,

Group Discussion, Presentation Skills, Technology-based Communication.

Critical Thinking & Problem Solving: Creativity, Lateral thinking, Critical thinking, Multiple

Intelligence, Problem Solving, Six thinking hats, Mind Mapping & Analytical Thinking.

Teamwork: Groups, Teams, Group Vs Teams, Team formation process, Stages of Group, Group

Dynamics, Managing Team Performance & Team Conflicts.

Ethics, Moral & Professional Values: Human Values, Civic Rights, Engineering Ethics,

Engineering as Social Experimentation, Environmental Ethics, Global Issues, Code of Ethics like

ASME, ASCE, IEEE.

Leadership Skills: Leadership, Levels of Leadership, Making of a leader, Types of leadership,

Transactions Vs Transformational Leadership, VUCA Leaders, DART Leadership, Leadership

Grid & leadership Formulation.

Expected outcome

The students will be able to

Communicate effectively.

Make effective presentations.

Write different types of reports.

Face interview & group discussion.

Critically think on a particular problem.

Solve problems.

Work in Group & Teams

Handle Engineering Ethics and Human Values.

Become an effective leader.

Resource Book:

Life Skills for Engineers, Complied by ICT Academy of Kerala, McGraw Hill Education

(India) Private Ltd., 2016

References:

Barun K. Mitra; (2011), “Personality Development & Soft Skills”, First Edition; Oxford

Publishers.

Kalyana; (2015) “Soft Skill for Managers”; First Edition; Wiley Publishing Ltd.

Larry James (2016); “The First Book of Life Skills”; First Edition; Embassy Books.

Shalini Verma (2014); “Development of Life Skills and Professional Practice”; First

Edition; Sultan Chand (G/L) & Company

John C. Maxwell (2014); “The 5 Levels of Leadership”, Centre Street, A division of

Hachette Book Group Inc.

Course Plan

Module

Contents

L

Hours

L-T-P

P

Sem.

Exam Marks

Need for Effective Communication, Levels of communication;

Flow of communication; Use of language in communication;

Communication networks; Significance of technical

communication, Types of barriers; Miscommunication; Noise;

Overcoming measures,

2

See

eval

uat

ion s

chem

e

Listening as an active skill; Types of Listeners; Listening for

general content; Listening to fill up information; Intensive

Listening; Listening for specific information; Developing

effective listening skills; Barriers to effective listening skills.

2

I

Technical Writing: Differences between technical and literary

style, Elements of style; Common Errors, Letter Writing:

Formal, informal and demi-official letters; business letters, Job

Application: Cover letter, Differences between bio-data, CV

and Resume, Report Writing: Basics of Report Writing;

Structure of a report; Types of reports.

4

Non-verbal Communication and Body Language: Forms

of non-verbal communication; Interpreting body-language

cues; Kinesics; Proxemics; Chronemics; Effective use of body

language

3

Interview Skills: Types of Interviews; Ensuring success in job

interviews; Appropriate use of non-verbal communication,

Group Discussion: Differences between group discussion and

debate; Ensuring success in group discussions, Presentation

Skills: Oral presentation and public speaking skills; business

presentations, Technology-based Communication:

Netiquettes: effective e-mail messages; power-point

presentation; enhancing editing skills using computer

software.

4

Need for Creativity in the 21st century, Imagination, Intuition, 2

Experience, Sources of Creativity, Lateral Thinking, Myths of

creativity

Critical thinking Vs Creative thinking, Functions of Left

Brain & Right brain, Convergent & Divergent Thinking,

Critical reading & Multiple Intelligence. 2

II Steps in problem solving, Problem Solving Techniques,

Problem Solving through Six Thinking Hats, Mind Mapping,

Forced Connections.

2

Problem Solving strategies, Analytical Thinking and

quantitative reasoning expressed in written form, Numeric,

symbolic, and graphic reasoning, Solving application

problems.

2

Introduction to Groups and Teams, Team Composition,

Managing Team Performance, Importance of Group, Stages of

Group, Group Cycle, Group thinking, getting acquainted,

Clarifying expectations.

3

Group Problem Solving, Achieving Group Consensus.

2

III Group Dynamics techniques, Group vs Team, Team

Dynamics, Teams for enhancing productivity, Building &

Managing Successful Virtual Teams. Managing Team

Performance & Managing Conflict in Teams.

3

Working Together in Teams, Team Decision-Making, Team

Culture & Power, Team Leader Development.

2

Morals, Values and Ethics, Integrity, Work Ethic, Service

Learning, Civic Virtue, Respect for Others, Living Peacefully.

3

IV

Caring, Sharing, Honesty, Courage, Valuing Time,

Cooperation, Commitment, Empathy, Self-Confidence,

Character

Spirituality, Senses of 'Engineering Ethics‟, variety of moral

issued, Types of inquiry, moral dilemmas, moral autonomy,

Kohlberg's theory, Gilligan's theory, Consensus and

controversy, Models of Professional Roles, Theories about

right action, Self-interest, customs and religion, application of

ethical theories.

3

2

Engineering as experimentation, engineers as responsible

experimenters, Codes of ethics, Balanced outlook on.

3

The challenger case study, Multinational corporations,

Environmental ethics, computer ethics,

2

Weapons development, engineers as managers, consulting

engineers, engineers as expert witnesses and advisors, moral

leadership, sample code of Ethics like ASME, ASCE, IEEE,

Institution of Engineers(India), Indian Institute of Materials

Management, Institution of electronics and telecommunication

engineers(IETE), India, etc.

3

Introduction, a framework for considering leadership,

entrepreneurial and moral leadership, vision, people selection

and development, cultural dimensions of leadership, style,

followers, crises.

4

V

Growing as a leader, turnaround leadership, gaining control,

trust, managing diverse stakeholders, crisis management

2

Implications of national culture and multicultural leadership

Types of Leadership, Leadership Traits. 2

Leadership Styles, VUCA Leadership, DART Leadership,

Transactional vs Transformational Leaders, Leadership Grid,

Effective Leaders, making of a Leader, Formulate Leadership

2

END SEMESTER EXAM

Total Marks: 100

EVALUATION SCHEME

Internal Evaluation

(Conducted by the College)

Part – A

(To be started after completion of Module 1 and to be completed by 30th

working day of the semester)

1. Group Discussion – Create groups of about 10 students each and engage them on a

GD on a suitable topic for about 20 minutes. Parameters to be used for evaluation is

as follows;

(i) Communication Skills – 10 marks

(ii) Subject Clarity – 10 marks

(iii) Group Dynamics - 10 marks

(iv) Behaviors & Mannerisms - 10 marks

(Marks: 40)

Part – B

(To be started from 31st working day and to be completed before 60

th working day of the semester)

2. Presentation Skills – Identify a suitable topic and ask the students to prepare a

presentation (preferably a power point presentation) for about 10 minutes. Parameters

to be used for evaluation is as follows;

(i) Communication Skills* - 10 marks

(ii) Platform Skills** - 10 marks

(iii) Subject Clarity/Knowledge - 10 marks

(Marks: 30)

* Language fluency, auditability, voice modulation, rate of speech, listening, summarizes key

learnings etc.

** Postures/Gestures, Smiles/Expressions, Movements, usage of floor area etc.

Part – C

(To be conducted before the termination of semester)

3. Sample Letter writing or report writing following the guidelines and procedures.

Parameters to be used for evaluation is as follows;

(i) Usage of English & Grammar - 10 marks

(ii) Following the format - 10 marks

(iii) Content clarity - 10 marks

(Marks: 30)

External Evaluation

(Conducted by the University)

Total Marks: 50 Time: 2 hrs.

Part – A

Short Answer questions

There will be one question from each area (five questions in total). Each question should be

written in about maximum of 400 words. Parameters to be used for evaluation are as follows;

(i) Content Clarity/Subject Knowledge

(ii) Presentation style

(iii) Organization of content

(Marks: 5 x 6 = 30)

Part – B

Case Study

The students will be given a case study with questions at the end the students have to analyze

the case and answer the question at the end. Parameters to be used for evaluation are as

follows;

(i) Analyze the case situation

(ii) Key players/characters of the case

(iii) Identification of the problem (both major & minor if exists)

(iv) Bring out alternatives

(v) Analyze each alternative against the problem

(vi) Choose the best alternative

(vii) Implement as solution

(viii) Conclusion

(ix) Answer the question at the end of the case

(Marks: 1 x 20 = 20)

Course code Course Name L-T-P - Credits Year of Introduction

HS300 Principles of Management 3-0-0-3 2016

Prerequisite : Nil

Course Objectives

To develop ability to critically analyse and evaluate a variety of management practices in

the contemporary context;

To understand and apply a variety of management and organisational theories in practice;

To be able to mirror existing practices or to generate their own innovative management

competencies, required for today's complex and global workplace;

To be able to critically reflect on ethical theories and social responsibility ideologies to

create sustainable organisations.

Syllabus

Definition, roles and functions of a manager, management and its science and art perspectives,

management challenges and the concepts like, competitive advantage, entrepreneurship and

innovation. Early contributors and their contributions to the field of management. Corporate

Social Responsibility. Planning, Organizing, Staffing and HRD functions, Leading and

Controlling. Decision making under certainty, uncertainty and risk, creative process and

innovation involved in decision making.

Expected outcome.

A student who has undergone this course would be able to i. manage people and organisations

ii. critically analyse and evaluate management theories and practices

iii. plan and make decisions for organisations iv. do staffing and related HRD functions

Text Book:

Harold Koontz and Heinz Weihrich, Essentials of Management, McGraw Hill Companies, 10th

Edition.

References:

1. Daft, New era Management, 11th Edition, Cengage Learning 2. Griffin, Management Principles and Applications, 10th Edition, Cengage Learning

3. Heinz Weirich, Mark V Cannice and Harold Koontz, Management: a Global,

Innovative and Entrepreneurial Perspective, McGraw Hill Education, 14th Edition

4. Peter F Drucker, The Practice of Management, McGraw Hill, New York 5. Robbins and Coulter, Management, 13th Edition, 2016, Pearson Education

Course Plan

Module Contents Hours Sem. Exam

Marks

I

Introduction to Management: definitions, managerial roles and

functions; Science or Art perspectives- External environment-

global, innovative and entrepreneurial perspectives of

Management (3 Hrs.)– Managing people and organizations in

the context of New Era- Managing for competitive advantage - the Challenges of Management (3 Hrs.)

6

15%

II

Early Contributions and Ethics in Management: Scientific

Management- contributions of Taylor, Gilbreths, Human

Relations approach-contributions of Mayo, McGregor's

Theory, Ouchi's Theory Z (3 Hrs.) Systems Approach, the

Contingency Approach, the Mckinsey 7-S Framework

Corporate Social responsibility- Managerial Ethics. (3 Hrs)

6

15%

FIRST INTERNAL EXAMINATION

III

Planning: Nature and importance of planning, -types of plans

(3 Hrs.)- Steps in planning, Levels of planning - The Planning

Process. – MBO (3 Hrs.).

6

15%

IV

Organising for decision making: Nature of organizing,

organization levels and span of control in management

Organisational design and structure –departmentation, line and

staff concepts (3 Hrs.) Limitations of decision making-

Evaluation and selecting from alternatives- programmed and

non programmed decisions - decision under certainty, uncertainty and risk-creative process and innovation (3 Hrs.)

6

15%

SECOND INTERNAL EXAMINATION

V

Staffing and related HRD Functions: definition,

Empowerment, staff – delegation, decentralization and

recentralisation of authority – Effective Organizing and culture-

responsive organizations –Global and entrepreneurial

organizing (3 Hrs.) Manager inventory chart-matching person

with the job-system approach to selection (3 Hrs.) Job design-

skills and personal characteristics needed in managers-

selection process, techniques and instruments (3 Hrs.)

9

20%

VI

Leading and Controlling: Leading Vs Managing – Trait

approach and Contingency approaches to leadership -

Dimensions of Leadership (3 Hrs.) - Leadership Behavior and

styles – Transactional and Transformational Leadership (3

Hrs.) Basic control process- control as a feedback system –

Feed Forward Control – Requirements for effective control –

control techniques – Overall controls and preventive controls – Global controlling (3 Hrs.)

9

20%

END SEMESTER EXAM

Question Paper Pattern

Max. marks: 100, Time: 3 hours . The question paper shall consist of three parts

Part A: 4 questions uniformly covering modules I and II. Each question carries 10 marks

Students will have to answer any three questions out of 4 (3X10 marks =30 marks)

Part B : 4 questions uniformly covering modules III and IV. Each question carries 10 marks

Students will have to answer any three questions out of 4 (3X10 marks =30 marks)

Part C: 6 questions uniformly covering modules V and VI. Each question carries 10 marks

Students will have to answer any four questions out of 6 (4X10 marks =40 marks)

Note: In all parts, each question can have a maximum of four sub questions, if needed.

Course code.

Course Name L-T-P - Credits

Year of Introduction

ME373 Human Relations Management 3-0-0-3 2016

Prerequisite: Nil

Course Objectives

To impart basic idea about human behavior as an individual and relations in group levels.

To give idea on management of human relations in organizations and collective bargaining.

To create knowledge on management of employer-employee relations and human conflicts.

Syllabus

Human behaviour as individual, Human behaviour in group, Management of human relations in

organisations, Management of human relations and collective bargaining, Managing employer-

employee relations, Managing human conflicts, Managing global human relations. Employee safety

and health.

Expected outcome

The students will i. get basic idea about human behavior in individual and group levels.

ii. understand the human relations in organizations and collective bargaining.

iii. be able to manage employer-employee relations and conflicts.

Text Books:

1. Gary Dessler, Human Resource Management., Pearson Education, 2017 2. Seema Sanghi , Stephen P. Robbins, , Timoti A Judge : Organizational Behaviour, Pearson

Education, 2009

References:

1. Aubrey. C. Sanford, Human Relations: Theory and Practice, Merrill, 1973 2. C S Venkata Ratnam and B K Srivastava, Personnel Management and Human Resources,

TMH, 1996.

3. William Scott, R C Clothier and W Spiegel : Personnel Management Principles: Practices

and Points of Views, Tata Mc Graw Hill, 1977.

4. Uma Sekharan, Organizational Behaviour-Text and Cases ,Tata Mc Graw Hill, 1989.

5. V. Kumar, Customer Relationship Management, Wiley India Edition, 2013.

Course Plan

Module

Hours

End

Sem.

Exam Marks

I

Human Behaviour: Biological characteristics, age, gender, tenure.

Ability, intellectual and physical abilities. Learning, theories of learning.

Values, importance of values, types. Attitudes, types, attitudes and

consistency, workforce diversity. Personality and emotions, personality

determinants and traits, emotion dimensions. Perception, factors

influencing perception, making judgement about others, link between

perception and individual decision making.

6

15%

II

Human Behaviour and Relations in Groups: Defining and classifying

different groups. Stages of group development, Five stage model. Group

structure, roles, norms, status and size. Group decision making, group

versus the individual. Types of teams, self-managed work teams,

problem solving teams. Creating effective teams, composition, work

design, process and team players.

6

15%

FIRST INTERNAL EXAMINATION

III

Management of Human Relations in Organisations: Ethics and fair

treatment at work, ethics and the law, ethics fair treatment and justice.

Ethical behaviour at work, individual factors, organizational factors, the

boss‟s influence, ethics policies and codes, the organization‟s culture,

role of HR in fostering ethics and fair treatment. Disciplining an

employee, formal disciplinary appeals process, discipline without

punishment, employee privacy.

7

15%

IV

Management of Human Laws and Collective Bargaining:

Employment law, gross misconduct, personal supervisory liability,

layoffs and the plant closing law. Collective bargaining, good faith,

negotiating team, bargaining items, bargaining stages, bargaining hints,

impasses, mediation, and strikes, the contract agreement. Grievances, sources of grievances, the grievance procedure, guidelines for handling grievances.

7

15%

SECOND INTERNAL EXAMINATION

V

Management of Training and Employer-Employee Relations:

Training and development, objectives, strategies, methods and

techniques. Design and organisation of training and evaluation of

training. Employee relations, management-employee relations, managing

discipline, grievance and stress, counselling, are handling problem

employees. Industrial relations implications of personnel policies, nature

of employment relationship.

8

20%

VI

Management of Human Conflicts, Customer Relations, Unions and

Global Relations: Industrial and organisational conflict, managing for

good industrial relations and managing the moment of conflict. Customer

relationship management, what if customer is the problem. Place of

unions in organizations. The future scenario, the changing personnel

management scenario. Managing global human relations. HRD the development role of personnel to the force. Employee safety and health.

8

20%

END SEMESTER EXAM

Question Paper Pattern

Maximum marks: 100 Time: 3 hrs.

The question paper should consist of three parts

Part A

There should be 2 questions each from module I and II

Each question carries 10 marks

Students will have to answer any three questions out of 4 (3x10 marks = 30 marks)

Part B

There should be 2 questions each from module III and IV

Each question carries 10 marks

Students will have to answer any three questions out of 4 (3x10 marks = 30 marks)

Part C

There should be 3 questions each from module V and VI

Each question carries 10 marks

Students will have to answer any four questions out of 6 (4x10 marks = 40 marks)

Note: Each question can have a maximum of four sub questions, if needed.

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner

Scanned by CamScanner