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ARTICLE IN PRESS
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Jonathon.Gray
Social Science & Medicine 60 (2005) 1869–1879
www.elsevier.com/locate/socscimed
Repositioning the patient: the implications of being ‘at risk’
S. Scottd, L. Priora,�, F. Woodb, J. Grayc
aSchool of Social Sciences, Cardiff University, Glamorgan Building, King Edward VII Avenue, Cardiff CF10 3WT, UKbDepartment of General Practice, University of Wales College of Medicine, Llanedeyrn Health Centre, Llanedeyrn,
Cardiff CF23 9PN, UKcInstitute of Medical Genetics, University Hospital of Wales, Heath Park, Cardiff CF14 4XN, UK
dDepartment of Sociology, University of Sussex, Falmer, East Sussex, BN1 9SN
Available online 5 November 2004
Abstract
In the modern era of biomedical practice, genetic knowledge has redefined the idea of ‘the patient’ to include those
who are ‘at risk’ of disease alongside those who are already sick. For such individuals, it is risk itself that constitutes the
raison d’etre of medical intervention. Using data from interviews with 58 users of a UK cancer genetics service together
with data derived from clinical consultations, we consider the way such patients or clients make sense of a cancer
genetic risk estimate and how they integrate genetic risk information into their lifeworld. In particular, we note that
patient-clients who are ‘at risk’ tend to see themselves in a liminal position betwixt the healthy and the sick, and that
such individuals consequently seek recourse to systems of medical surveillance that can continuously monitor their state
of health. Our analysis also revealed the fact that many of those deemed by professionals to be at low risk of inheriting
cancer-related mutations subsequently strove to be re-categorised as being at moderate or high risk of an adverse
outcome. A number of explanations concerning lay health beliefs, lay ‘representations’ of health and the nature of the
patient-client’s lifeworld are examined and assessed in order to account for this apparent paradox.
r 2004 Elsevier Ltd. All rights reserved.
Keywords: Genetics; Risk; Cancer; Liminality; Sick role; UK
Being-at-risk
In a recent overview of transformations in modern
medical practice, Clarke, Shim, Mamo, Forsket, and
Fishman (2003) argue that a new stage of development
has been reached. They refer to this stage as that of
‘biomedicalization’ and contrast it with its predeces-
sor—which they refer to as ‘medicalization’. Their
rhetoric justifying this re-categorisation of practice is
e front matter r 2004 Elsevier Ltd. All rights reserve
cscimed.2004.08.020
ing author. Tel.: +44-0-29-20-875428; fax:
4175.
esses: [email protected] (S. Scott),
k (L. Prior), [email protected] (F. Wood),
@cardiffandvale.wales.nhs.uk (J. Gray).
not especially persuasive. However, Clarke et al. do
identify and highlight a number of distinct trends that
have transformed the relationships between healers and
patients in the modern world. These include the politico-
economic reconstitution of biomedicine as a sector, a
focus on health and risk (rather than illness and disease),
transformations in how biomedical knowledge is dis-
tributed, and transformations of bodies and personal
identities in line with the increasingly ‘technoscientific’
nature of biomedical practices. This paper focuses on
some of those trends, and it does so by concentrating—
via the use of empirical data—on the ways in which
cancer genetics has reconstituted the nexus of doctor,
patient, nurse and clinic.
d.
ARTICLE IN PRESSS. Scott et al. / Social Science & Medicine 60 (2005) 1869–18791870
Despite enormous advances in medical knowledge
and technology, cancer remains one of the greatest
threats to our physical health. It has been estimated that
this disease causes a quarter of all deaths in the UK,
with one in three people being affected at some point in
their lives (Cancer Research UK, 2003). The most
common types of cancer are those of the breast, lung,
large bowel (colorectal) and prostate gland, which
account for more than 50% of new cases and a
significant proportion of the budget available for health
care services. Recently, the advancement of genetic
knowledge has been heralded as offering the most
promising breakthrough for cancer detection and
treatment. In particular, the development of genetic
testing and screening technologies has enabled clinicians
to make visible an individual’s risk of disease well before
it becomes manifest (Prior, Wood, Gray, Pill, & Hughes,
2002). Insofar as genetic risk assessment promises to
increase our ability to predict, detect and intervene so as
to ameliorate the effects of such a serious disease, this
might be seen as the latest attack in the long running
‘war on cancer’ (Proctor, 1995). Insofar as cancer
genetics focuses on being-at-risk, it positions itself at
the very centre of current medical practice—especially so
since risk and risk assessment have become increasingly
pivotal to the exercise of medical discourse in the
contemporary world (Skolbekken, 1995).
The shift in focus from the actual to the potential
presence of disease that is evident in clinical cancer
genetics is part of a much wider movement. Indeed, as
Lupton (1995) argues, the discourses of public health
and health promotion in general have tended to redefine
illness as a danger that threatens us all and demands that
we devise strategies of self-protection. So, in the modern
world each and everyone is ‘at risk’ of something or
other and the category of ‘being-at-risk’ may be said to
constitute a new source of social identity (Novas &
Rose, 2000). The consequent extension of ‘surveillance
medicine’ (Armstrong, 1995) into the routines of our
everyday lives has been well documented as a factor
responsible for changes in diet, lifestyle and self-
regulation in the population at large (Hughes, 2000).
In most cases, of course, our status of being-at-risk is
acquired by little more than membership of a population
group—older people, cigarette smokers, people with
diabetes. In other cases, the status is acquired by evident
possession of some particular, and personal, quality
(Brett, 1984)—as with HIV and AIDS. And it is into this
latter group that genetic mutation carriers fall. So that,
for such individuals, to be ‘at risk’ is to feel well, to be
asymptomatic, yet always to be aware of the potential
for becoming otherwise. Such ‘beings-at-risk’ must
consequently confront the possibility of their future self
as suffering from a bodily pathology that is probable
rather than actual, and to incorporate this tentative
knowledge into the ‘lifeworld’—the world of everyday
knowledge and action (Schutz & Luckman, 1973)—and
life plans.
The person identified by medical professionals as ‘at
risk’, then, occupies a unique position within the health
care system, and this is especially so in the world of
clinical genetics. Indeed in that world, the direct
interpersonal contact and focus on the patient’s body
so characteristic of both (modern) ‘bedside’ and post-
modern medicine (Shorter, 1985) is re-drafted in a
number of ways. Thus, the gaze of the clinical
practitioner shifts from body and cell to DNA, from
individual patient to family group, from bedside to
laboratory, and from ward round to review meetings
and counselling sessions. In fact, such re-drafting
probably represents as fundamental a shift in patient–-
doctor relationships as those alluded to by Jewson
(1976) in his discussion of the transformations of the
‘sick man’ in 18th and 19th century medical cosmology.
In any event, it certainly suggests a re-definition of what
it means to be a ‘patient’ and how the lifeworld of the
‘being-at-risk’ is subsequently structured. As we shall
show, patient-clients’ or clients’ understandings of
being-at-risk as well as their strategies for managing
this new status have serious implications for health
service provision. In this paper, we explore the ways in
which cancer risk assessment redefines the status of the
patient-client and their family within the health care
system. We also highlight how those deemed to be ‘at
risk’ find themselves embracing a liminal status that
locates them in a netherworld between the healthy and
the afflicted. (Indeed, even for the purposes of this
paper, it is not clear whether we should refer to our
subjects as ‘patients’, ‘clients’ or a hybrid category,
‘patient-client’. In most cases, we have elected to refer to
the hybrid.) From the standpoint of medical sociology
such an identity raises interesting questions about the
limitations of some of the most fundamental concepts of
medical sociology—such as, for example, Parsons’
(1951) notion of the sick role, and Bury’s (1982) concept
of biographical disruption. For whilst the latter concepts
invariably have much to say about the impact of illness,
chronic illness and disease upon social identity and
social relationships, their applicability to those who are
not yet ‘sick’ is problematic. It is to an examination of
such issues that this paper is directed.
Genetics and the lifeworld
It is well known that the communication of risk
assessments between doctors and patients raises im-
portant and fundamental issues about the nature of
medical consultations. This not least because the
numerical and statistical data from population risk
estimates have to be translated into terms that are
meaningful to the individual patient and communicated
ARTICLE IN PRESSS. Scott et al. / Social Science & Medicine 60 (2005) 1869–1879 1871
effectively (Alaszewski & Horlick-Jones, 2003; Edwards,
Elwyn, & Mulley, 2002; Gifford, 1986; Joffe, 2003;
Lloyd, 2001; Lloyd et al., 1996; Skolbekken, 1998). In
the case of cancer risks, it has been argued that
communication of risk status can lead to adverse
psychological outcomes (Rees, Fry, & Cull, 2001). In
fact, much of the early work on genetic risk assessment
tended to highlight the negative, ‘troubled’, conse-
quences of receiving genetic risk information (see, for
example, the essays in Marteau &Richards, 1996). Partly
in response to this, clinical genetics has tended to engage
with various forms of ‘counselling’ so as to mollify
adverse consequences of risk assessment and commu-
nication procedures—to repair, as it were, the lifeworld
of the patient. Health psychologists have subsequently
commented on the positive effects of genetic counselling,
in terms of reducing patient-clients’ levels of stress and
anxiety (Randall, Butow, Kirk, & Tucker, 2001; Meiser
& Halliday, 2002), and making them feel more
optimistic about avoiding the development of a heritable
disease (Shaw & Bassi, 2001). Genetic counselling, it has
also been argued, increases an individual’s sense of self-
efficacy, empowering them to make autonomous deci-
sions about treatment (McConkie-Rosell & Sullivan,
1999; Clarke et al., 2000) as well as increasing their
willingness to engage in ‘preventative’ behaviours such
as breast self-examination (Lloyd et al., 1996).
Our interest of course is in how people deemed to be
at risk of inheritable cancers integrate that knowledge
into the lifeworld, and how at risk assessments serve to
re-position individuals in such worlds. In both respects,
our work interconnects with research into social
‘representations’ of adult onset genetic disorders (such
as that reported on by Marteau & Senior, 1997), and
with work into how the at risk integrate genetic
information into family and kinship networks (Cox &
McKellan, 1999; Hallowell, 1999; Richards, 1997).
Unlike much of that work, however, we are also
concerned with identifying how being-at-risk can affect
a person’s relationship with a health service provider.
Indeed, we aim to consider the role that a genetics clinic
might have in mediating between the personal and
broader worlds in which the at risk find themselves and
the effects that such processes of mediation have on
newly acquired ‘technoscientific identities’ (Clarke et al.,
2003; Novas & Rose, 2000).
Table 1
Interview respondents by type of cancer and level of risk
Cancer site/by risk Low risk Mod risk High risk Total
Breast 8 11 6 25
Ovarian 2 3 6 11
Colorectal 6 10 4 20
Other cancers 1 0 1 2
Total 17 24 17 58
The study
The data that concern us here are drawn, in the main,
from 58 semi-structured interviews with patient-clients
who had been referred to a regional cancer genetics
service during 2001–2002, and given a risk assessment.
The regional cancer genetics service in question covers a
population of almost 3 million people. Referrals to the
service have increased substantially since its inception,
with 643 proband (first in the family) referrals in 1999
rising to 1609 in 2002. Around one-half of patient-clients
are referred to the service by general practitioners in the
community and the other half from secondary care
doctors. For this study, and following ethical approval,
92 consecutive patient-clients were sent an information
leaflet about the research and asked if they would wish
to participate—58 agreed to interview. Interviews
focused on the experiences of patients-clients with the
service, and interviewees were requested to tell us their
‘story’ in their own words. These data are supplemented
with other data drawn from 17 consultations held
between clinical geneticists, genetic nurse counsellors
and some of the high and moderate risk patient-clients
just referred to. Interview data such as we present here
can be seen as both reflecting on and constituting the
lifeworld through specific communicative actions (Ha-
bermas, 1987). In that sense, we may see the extracts
that follow as not merely reporting upon an external
reality, but as constructing the lifeworld in action. Our
sample of patient-clients to whom the data refer is
described in Table 1.
The interviews with patients and audio-recordings of
the clinical consultations were transcribed in full, and
imported into the software package NUD*IST (Ri-
chards, 2000) for analysis. The researchers followed
what might be called a grounded theory approach
(Glaser & Strauss, 1967) to analysis, identifying some of
the main themes from a close reading of the text and
then devising a coding ‘tree’ in the program that
represented the organisational structure and relation-
ships between the ideas. This coding framework was
then refined as the analysis developed. Following the
model proposed by the advocates of grounded theory
(Charmaz, 2000), we identified a small number of ‘axial’
codes around which others revolved. Codes included
such themes as ‘decision-making’, ‘uncertainty’, ‘visibi-
lity’, ‘guidelines’, ‘rationing’, ‘patient identity’, etc.
The clinical assessment of a cancer genetic risk is a
complex business (Wood, Prior, & Gray, 2003). Of
direct significance to this paper is the fact that a risk
assessment is directly related to the flow of services and
resources that are directed towards patient-clients
(Prior, 2001, 2003). For example, patient-clients deemed
ARTICLE IN PRESSS. Scott et al. / Social Science & Medicine 60 (2005) 1869–18791872
at low risk do not generally gain access to face-to-face
consultations with clinical geneticists, whilst people at
‘high’ or possibly ‘moderate’ risk do. Only high risk
patient-clients are likely to be offered genetic testing
facilities (and counselling), and only moderate- and high
risk patient-clients are likely to be offered access to
additional screening services. It is expected that low-risk
patients will be managed and monitored in the primary
care sector. In that light, a genetic risk assessment is
quite a busy vehicle—carrying as it does all manner of
implications. In the following sections, we focus on how
patient-clients integrate such assessments into their
everyday worlds.
Status liminality and the ‘potential sick role’
P34: It’s understandable that they need to see the
higher risk people, rather than people like mey But
who am I?
FW: Well you are important.
P34: But I am not even a patient. That’s another way
of looking at it, I am not.
FW: Of course you are.
P34: I’m not, I’m not. I do not feel like a patient.
Because to be a patient there has got to be something
wrong with you. And there is nothing wrong with me.
I am just somebody who filled in a bit of paper. That
is how I feel. And I would have felt like that even if I
talked to somebody. I am still not a patient.
(P34: Clinical assessment=moderate risk, colorectal
cancer).
When patient-clients reflected on the experience of
going through the genetics service, it became clear that
many had struggled to comprehend their status in the
health care system—as did the respondent cited above.
Many people expressed uncertain feelings about the fact
that they were neither fully recognised as cancer
patients, nor had they been discharged from the service
as fully recovered or ‘healthy’. Those who had received a
genetic risk estimate as moderate or high therefore saw
themselves as entering a ‘liminal’ state (Turner, 1967). A
state betwixt two worlds where they waited either to
develop a disease and be treated accordingly or to be
reassured from screening results that they were in good
health. This uncertain status of being neither sick nor
healthy introduced new concerns to the patient-clients as
they attempted to integrate the risk estimates into their
lifeworld. In particular, they had to adjust to an
increasing awareness that they might develop cancer in
the coming years, but remained unsure as to when and
indeed if this would happen. This period of anxiously
waiting for test results, screening or firm diagnoses was
identified by Crawford (1980) as the ‘potential sick role’,
(cf. Parsons, 1951). Crawford saw it as a position in
which the integrity of the body is left hanging in
question whilst the individual is denied access to the
privileges of both the unwell and the healthy. Interest-
ingly, as far as screening is concerned, such outcomes
had been predicted over two decades ago by commenta-
tors who noted how ‘risk’ rather than symptoms were
beginning to form the focal point of clinical consulta-
tions (Brett, 1984; Gifford, 1986; Lefebvre, Hursey &
Carleton, 1988). Indeed, in a somewhat percipient
passage Davison, Macintyre and Davey-Smith (1994,
p. 355) argued that there was evidence from studies of
hypertension that ‘asymptomatic risk identification can
create a type of social identity (neither well nor ill but ‘at
risk’)’—and that this held enormous implications for
predictive genetic screening where ‘mass application
could produce large numbers of well, but quasi-sick
individuals and families’.
In our study, the challenges to self-identity
and the lifeworld were perhaps most pronounced in
those who were deemed low risk, for they were not
usually invited to face-to-face consultations, but
encountered the service via telephone or written
communications. For some, this created a sense of
anti-climax. Patient-clients often felt that they had
invested a great deal of emotional energy into
completing a family history questionnaire and mentally
preparing themselves for ‘the worst’ news, only to find
that the outcome was deemed inconsequential, and they
would not be given access to any additional screening or
testing services. Thus, some of the patient-clients who
had been reassured that they did not need any further
treatment interpreted this as evidence that they were not
legitimate ‘patients’ and had been unfairly denied
resources:
P04: And they also sent this leaflet on information for
low-risk patients and discharged patients. Well as I
say again, I haven’t had any treatment to be a
discharged patient.
(P04: Clinical assessment=low risk, breast cancer).
And here is a response from a male colorectal patient:
P32: We laymen have got to accept that they know a
bit more about it than we doy [but] once they have
got involved and said ‘you should be checked just to
be—[I felt] I won’t say fobbed off, but written off
with just a note saying, you knowy Virtually it is
saying ‘don’t bother us.’ That is my opiniony I felt a
bit unhappy then and even more so when [my
brother] was sent for tests, and more so again when
they found something. So I have sort of been through
three stages of concern between then and now. And
as I say, I just felt a bit, er a bit, sort of pushed to one
side I suppose.
(P34: Clinical assessment=low risk, colorectal
cancer).
ARTICLE IN PRESSS. Scott et al. / Social Science & Medicine 60 (2005) 1869–1879 1873
In line with our lifeworld perspective, it is possible to
argue that through communicative action people not
only report on the circumstances in which they exist and
act, but in so doing ‘develop, confirm, and renew their
membership of social groups and their own identities’
(Habermas, 1987, p. 139). In that respect these claims to
exclusion are telling, and generate a series of questions
about why such a sense of exclusion should exist and
how patient-clients sought to deal with their liminal
position. Previous research would suggest that lay
‘beliefs’ about the nature and causes of disease and lay
frames for assessing risk might be implicated in the
answers to such questions. So, it is to such issues that we
turn in the following two sub-sections.
Assessing genetic risk
A number of researchers have commented on how
there can be considerable divergence between lay and
professional understandings of risk. This, not least
because health risks can be perceived by patient-clients
in highly social, emotive and symbolic terms
(Joffe, 2003). Indeed, lay risk estimates—especially in
the field of genetics—tend to be formulated on a
different basis from those of medical professionals
(Richards, 1997; Parsons & Atkinson, 1992). And
this finding was certainly replicated in our own
data. Thus, it was clear that respondents often assessed
their risk on the basis of bodily resemblance of close kin,
and that probability calculations tended to be derived
from small and familiar (in every sense of that term)
samples. The following extracts illustrate the general
issues.
P10: [Accounting for why she is at risk of an inherited
mutation] To look at, size and their shapes. We are
all the same shape. As you have seen my shape you
have seen all my aunties. We have all got big hips and
bottoms and little boobs. And there are strong
features throughout the family. And it isn’t until
you do something like this and you look at all the
family on one photograph that you start picking out
all these thingsy
(P10: Clinical assessment=high risk, breast cancer).
This, of course, touches on one of the most commonly
cited lay theories, reported by Richards (1997), that
there must be a close link between genotype and
phenotype. Thus, many people said that they believed
themselves to be at high risk of cancer because they
physically resembled a relative who had been affected by
it. However, the conceptual organisation of the family as
divided into maternal and paternal ‘sides’ has been
identified by Davison (1997) as a common way in which
British people talk about kinship and inheritance, along
with the belief that individuals ‘take after’ older
relatives. Thus, patient-client 33 believed that cancer
had affected her family through ‘‘My mother’s side.
With my father’s side it was all heart and stroke.’’
Similarly, patient-client 16 had until recently thought
that she was protected from a genetic risk that ran down
the male side of the family; all of the women in the
family had lived to a ‘ripe old age’. She was highly
surprised when her mother developed breast cancer, and
had had to adjust her beliefs to accommodate the new
question of risk.
In other cases, the patient-clients observed from their
family history that cancer had occurred variously
between rather than within each generation. They
accounted for this in terms of the belief that cancer
‘skips a generation’, a popular lay theory also identified
by Richards (1997). This can, of course, be variously
explained in terms of the principles of Mendelian
inheritance, but for patients-clients there was simply a
general awareness of cancer occurring sporadically in
their family. For example, patient-client 13 had agreed
to take part in a research project about breast cancer
because her mother had died of the disease and she
feared for her own daughter’s health:
P13: Yes, in all honesty when I was in my 30s I can’t
say I was paranoid about it but it was on my mind a
lot. The reason I agreed to take part in the research in
all honesty was because any study I felt would help,
perhaps if it would skip my generation it would
reappear perhaps in my daughter’s generation. And
any research could help her and my grand-daughter,
is the real reason that I agreed to take part in ity I
think for my age now I think you have put [my risk
status] higher than I would.
(P13: Clinical assessment=moderate risk, breast
cancer).
Patient-client 13 was unusual in underestimating her
own risk level, for it was much more common for patient-
clients to overestimate relative to the genetic risk assess-
ment (cf. Hallowell, Statham, & Murton, 1998). Thus
patient-client 19, who was at moderate risk of developing
colorectal cancer, overestimated her own risk as around
50% because she had compared her family history to
information she had absorbed from the media in order to
make a more meaningful, individualised estimate:
P19: I mean I sort of, you know you read magazines
and on the TV and they talk about 1 in 3 or 1 in 5
people in the population. And then you do a quick
calculation in your head and there is my mum, my
uncle and my auntie. And so that really puts me
higher than 1 in 3. So I reckon I have got about 50:50
chance.
(P19: Clinical assessment=moderate risk, colorec-
tal).
ARTICLE IN PRESSS. Scott et al. / Social Science & Medicine 60 (2005) 1869–18791874
Patient-client 12 articulates, in a somewhat
succinct manner, many of the pertinent issues about
inheritance and risk that we encountered among our
respondents.
P12: I think I follow my grandmother’s family
[laughs] And, like I said, all the girl cousins are
exactly the same. If all my family was in the same
room you would know my family, you would know
them. Because we have all got such strongy and the
feet [laughter], and feet. Even if we don’t look like
each other
FW: Mm. And do you think that might affect your
chances of inheriting?
P12: I think soy.
Genetics and aetiology
A number of researchers have suggested that people at
risk of inherited genetic conditions often conceptualise
the role of ‘genes’ in a multi-factorial causal framework
of disease and illness. So that whilst ‘inheriting a gene
[is] seen as important, it [is] not considered sufficient for
the onset of [a] condition’ (Marteau & Senior, 1997).
This certainly seems to be so for those who are affected
by inheritable forms of colorectal cancer (Michie, Smith,
Senior, & Marteau, 2003; Michie et al., 2002). Such
findings are, to a large degree, replicated in our own
work. So that whilst patient-clients were generally
prepared to trust in the scientific expertise of the medical
profession, many remained sceptical about the extent to
which genetics could account for their personal or family
circumstances.
Genetic risk was, in a sense, put in its place, as just
one of many aspects of family life that might affect
health, and as something that must be understood in
relation to one’s everyday experiences. Such a strategy
of normalisation was often reflected in the patient-
clients’ beliefs about the role of genes in causing cancer.
Many believed that while a ‘cancer gene’ might run in
the family, they would only develop the illness if the
gene were ‘triggered’ by knocks and bumps to the body
or other distressing life events. There was a sense
perhaps that, in some circumstances, one could take
steps to ameliorate any ‘bad-hand’ that fate might have
dealt out to one. Thus patient-client 24 referred to a
highly stressful job, a violent relationship and a car
accident as possible factors that might have damaged
her body and left her more vulnerable to genetic disease.
Whilst patient-client 28 said quite simply, ‘‘if I have got
the genes I don’t want anything to trigger them.’’ Others
used this idea of an interaction between genetic and
environmental factors to increase their sense of control
over their future health. Thus many people accounted
for the steps they had taken to modify their lifestyle and
gather information that might prevent them from
triggering a predisposition to cancer. As patient-client
16 explained,
P16: You may have the gene but provided you are
educated you may be able to prevent that gene from
developing into anything. And that I think is what
the key is, that you have that knowledge... I just
think you are taking control of things as opposed to
sweeping it under the carpet, and don’t talk about
ity At least you are informed and you are taking
precautions.
(P16: Clinical assessment=moderate risk, breast
cancer).
Meanwhile, some of the respondents had begun to
think about inheritance as a wider issue than one of
genetics alone, identifying aspects of their family back-
grounds that suggested links between the generations.
Patient-client 12 referred to her family history of cancer
to estimate the crude probability of her own risk level,
confessing that she was ‘‘a bit concerned because of the
number of people with cancer in my family. My mother
died of breast cancer, [and] I’ve got 4 sisters who have
had mastectomies.’’ Meanwhile, patient-client 31 had
consulted with other family members to devise a lay
theory of who was at most risk of cancer, drawing on
various non-genetic factors:
P31: Well because of family history. I am bound to be
at a bigger risk. I mean possibly I am not carrying the
gene, but I know I am more at risk maybe than I
would normally be.
FW: So irrespective of whether you have the gene or
not, you think you might be at a higher risk?
P31: Yeah. I think in the back of my mind. Although
that doesn’t make sense because you have got to be
having the gene to be at risk, don’t you? But I think it
is always there in the back of my mind. And my
cousin and I go through all sorts because as I say she
is in on the risk. And she says ‘well we will both be all
right because we smoke and none of the others
smoked.’
(P31: Clinical assessment=high risk, ovarian/breast
cancer).
These lay frameworks for the assessment of genetic
risk and of the role of ‘genes’ in disease causation form
part of that background knowledge (i.e. the lifeworld) in
terms of which clinical risk communication takes place.
How professionals deal with such issues (and how
patient-clients react) forms a site for important research
in itself. Our only concern at this stage is to indicate that
being-at-risk of inherited cancer (for lay people) involves
more than mere genetics—a point further illustrated by
the following extract drawn from a clinic consultation.
ARTICLE IN PRESSS. Scott et al. / Social Science & Medicine 60 (2005) 1869–1879 1875
P59: I thought I was probably relatively high risk
because of my sister. Yes. (Pause) How much
influence do you feel there are factors like stress?
NC: (Laughs) Well at the present time we don’t put it
into the equation at all.
P59: I think stress was a big factor with my sister. My
sister had an awful lot of stress really since the age of
20. She married quite young, she had a baby at 21,
her husband was a homosexual, left her when the
third baby was a few months oldy
CN: Yes, but obviously if we found a faulty gene in
the family that would be the underlying cause and the
stress theory wouldn’t be quite so plausibley
P59: I’ve always had this gut feeling that in any
cancer if you have a stressful life...
These illustrations of lay theorising—about genetics
and aetiology and the assessment of risk—may go some
way to point toward an explanation as to why ‘low risk’
individuals often feel excluded and marginalised by
being so categorised. Our data, however, suggest that
more than these two factors are involved in the
dissatisfaction of ‘not being a patient’.
Seeking surveillance
Contrary to our expectations, most of those who had
been assessed as being at moderate or high risk of an
inherited condition tended to reflect on that judgement
with equanimity. However, after being told that they
were assessed as being at normal or low risk of inheriting
a mutation, many patient-clients expressed a sense of
dissatisfaction. Consider the following illustrations.
Patient-client 29 had received a letter to say that she
did not have an increased risk of developing breast
cancer, but appeared far from pleased at the ‘good’
news:
FW: And how do you feel about that? Do you feel
reassured?
P29: No. Not at all. It just seems to be too much
coincidence that so many people in my family all on
my mum’s side and all blood related, you know. My
Nan, her brother and her sister died. My mum’s
sister. You know there are just too many that puts
things... you know reading a letter which says ‘you
are not in a higher risk’ does not put my mind at rest
at all. Not at ally
(P29: Clinical assessment=low risk, ovarian/breast
cancer).
And similarlyy
FW: Does the fact that they have told you that you
are [low risk], has it reassured...?
P22: No it hasn’t no. I don’t know. I suppose I had it
in my head anyway that I think I am at higher risk,
because it is just so close family. Iy
(P22: Clinical assessment=low risk, breast cancer).
Conversely, those who were categorised as ‘high risk’
seemed to be quite content with the way in which the
genetics service had configured their status. Indeed, the
‘fortunate’ outcome of receiving a high-risk estimate
appeared to create feelings of safety, reassurance and
trust in the power of medical knowledge. As patient-
client 31 put it,
P31: I’m glad the decision was taken out of my hands
really. And I am pleased I am being monitored. I
went for a mammogram today.
(P31: Clinical assessment=high risk, ovarian/breast
cancer).
Patient 16 expressed similar sentiments:
FW: Mm, so how do you feel about that, being told
that you are at moderate risk?
P16: That is quite acceptable I think. y It just... it
makes me... I am glad because for me to be told that I
will be monitored at the age of 40 is greaty its nice
to know that there is that support, you know you will
be slotted in there and you will be looked after or
whatever
(P16: Clinical assessment=moderate risk, breast
cancer).
Furthermore, in many cases, the understanding that
other family members would also be eligible for screen-
ing and testing augmented these positive feelings.
Patient-client 11 expressed the view that not only was
she ‘‘pleased that they are looking after me’’, but also
she felt that her family had been recognised as worthy of
specialist care and attention. To patient-client 11, this
combination of a personally meaningful risk assessment
and a treatment plan that took into account her family
status was a highly desirable outcome:
P11: Well it’s going to benefit others, I think, more
than myself. And I mean I have granddaughters. And
I have got a baby niece now as welly So it’s
important for future generations. And the fact that
there is so much of it in the family. I think well. I
think we are quite a good batch to test if you know
what I meany And I do feel that by taking part in
this that, em, I am not saying that I will get any better
treatment, but people may take more interest in me.
(P10: Clinical assessment=high risk, breast cancer).
This desire to be recognised and taken seriously by the
genetics service was particularly evident in the case of
patient-client 22, who was convinced that her mother’s
cancer signified a genetic predisposition in the family.
Despite being told that she was at low risk of breast
ARTICLE IN PRESSS. Scott et al. / Social Science & Medicine 60 (2005) 1869–18791876
cancer, this patient-client remained determined to
‘prove’ her theory, and said that she was searching for
more information about her family history and even
considered obtaining a second opinion from a private
practitioner:
P22: And [the Counsellor] said that with my father’s
side, even though there is not enough on my mother’s
side to have the test, if there was a link possibly on
my father’s side, because it was two brothers and a
sister, all dying relatively young from cancer, so we
might get some luck going down that line. So I will
pursue that.
FW: A-ha
P22: I suppose if that was a no to that, that would
have to be the end of the line. I don’t think I could
pursue that any further, apart from going private.
[Pause] I don’t think I would. You know.
(P22: Clinical assessment=low risk, breast cancer).
This apparent paradox of treating ‘good’ news as
‘bad’ news can possibly be accounted for in a number of
ways. For example, it could be that the receipt of a risk
assessment that ran counter to a personal risk assess-
ment was sufficient in itself to generate a sense of
discordance. Indeed, Renner (2004), in relation to a
study of feedback about cholesterol levels, suggested
that information that is inconsistent with pre-existing
expectancies is generally perceived as less trustworthy
and accurate than is consistent information. It could
also be that as ‘genetic’ causes of disease are commonly
nested in a wider framework of aetiology, discounting
the ‘genetic’ fails to fully discount the ‘inheritance’—as
is argued by Michie et al. (2003).
Both explanations find some support in our data—as
is indicated via the transcript extracts. However, we
would argue that there is more than mere lay ‘belief’
involved in these paradoxical observations. Indeed, we
suggest that what people are reflecting on in our
interviews is not simply their health beliefs, but their
position in the health care system. Consequently, to fully
comprehend their reactions we need to consider the ways
in which people are connected to the material structures
in terms of which they organise their health care.
Resolving uncertainty: the material basis of the lifeworld
As patient-client 41 explained, upon hearing the news
that he had a significantly increased risk of colorectal
cancer and was entitled to colonoscopies until the age
of 60:
P41: This [holds risk assessment letter from the clinic]
is in the background. Am I going to get to 60? Let’s
worry about it when I get to it. You say what do I
think about it? Yeah I am glad. I know that I can say
‘Hey, I want some screening now.’ And they have to
do it too. Whereas if I go along and say ‘my dad and
grand-dad died of cancer can I have some screening?’
Unless I had a genetic risk they would have said ‘on
your bike, back of the queue.’ And at least now this is
in my notes and when my time comes at least I know.
(P41: Clinical assessment=moderate risk, colorectal
cancer).
Patient-client 06 illustrated a similar outlook by
proclaiming that while she relied more upon subjective
perceptions and her lay ‘expertise’ than genetic knowl-
edge to identify changes in her body, she would welcome
the additional support of screening and monitoring to
complement her own routines and practices.
P06: I wasn’t particularly worried about the genetic
aspect of it, because as far as I am concerned I am
more at risk anyway. I don’t need a gene to tell me
that. You know the fact that two sisters have had it,
even if statistically I am not, in my mind I am more at
risk. But I wasn’t looking for a gene test to say I had
the gene or anything. It was just really I wanted
increased supervision y I think quite honestly I am
more at risk so I will be more careful. Whatever the
extra risk is, I will just be keeping my eye open a bit
more, and examining a bit more.
(P06: Clinical assessment=moderate risk, breast
cancer).
These references to being monitored, cared for,
looked out for, and being supervised are liberally
scattered throughout our interviews. They signify a
desire for surveillance and engagement with a health
care system that will constantly check and ‘keep an eye
on’ the patient-client. In that sense patient-clients are
not simply giving voice to ‘representations’, but seeking
ways of organising health care resources around their
specific and particular needs and lifeworlds.
More importantly, perhaps, in trying to position
themselves within a system of health care resources it
could be argued that patient-clients are showing an
awareness of the multifaceted nature of risk assessments.
For—as we have pointed out—the latter are not simply
objective scientific assessments of the probability of
coming to harm, but are complex vehicles that determine
the distribution of health care resources. In a sense they
serve as rationing or distributive mechanisms in a health
service system. Thus, users of the service are well aware,
for example, that regular screening, counselling and
other features of health care management are only
available to those assessed as high and moderate risk.
And as our extracts from the interviews (above) indicate,
patient-client’s are ‘not worried’ about risk in the sense
of carrying a mutation. Their eyes are on the resources
that follow the risk, and they see their task as
positioning themselves so as to gain access to those
ARTICLE IN PRESSS. Scott et al. / Social Science & Medicine 60 (2005) 1869–1879 1877
resources. It is a stance that is clearly evident from the
following extract—drawn from a consultation between a
genetic nurse-counsellor and a service user.
NC2: OK. And do you want me to give to give youy
you know we are talking about high risk. Do you
want me to give you anymore detail than that?
P31: No, ‘high risk’ is enough. That is the reason I
am here.
NC2: OK.
P31: I just want there to be somebody looking after
me. That is how I felt when IBIS1 finished. I thought
‘I have been abandoned.’
Conclusion
The question of risk in relation to health is one that
has become increasingly important for both health
professionals and medical sociologists. This is, perhaps,
not so surprising in what has been termed the risk
society (Beck, 1992), where—through our persistent
attempts to colonise the future—‘the influence of distant
happenings on proximate events and on intimacies of
the self becomes more and more commonplace’ (Gid-
dens, 1991, p. 4). It is certainly the case that in modern
medicine the focus on (and management of) risk status
rather than signs and symptoms of actual bodily
pathology has had considerable implications for pa-
tients, health professionals and for health provision in
general. As we have sought to show, the everyday
practices of cancer genetic clinics illustrate many of the
salient features.
Above all, we have been concerned with demonstrat-
ing how the status of ‘being-at-risk’ can position the
patient or client of a clinical service in a liminal world
betwixt health and illness. This is so for all at risk
patients or clients, and it has implications for the
conceptual architecture of medical sociology and
anthropology—most notably insofar as it reflects on
the notions of ‘health’, ‘illness’ and the sick role.
We have further suggested that the recognition of
liminal status seems to be sharpest among those deemed
to be ‘low risk’ (in that sense, gradations of risk status
are significant). And we have noted how such low-risk
patients or clients express a sense of dissatisfaction with
their risk status and sometimes strive to re-position
themselves into higher risk categories.
An apparent paradox of this kind calls for explana-
tion. Previous research—on patients tested for muta-
tions relating to colorectal cancer (Michie et al., 2002,
2003)—has noted similar paradoxical reactions to
‘negative’ results. In the latter case, explanations have
been sought in terms of individual health beliefs and
‘social representations’. In this paper we have suggested
1A research clinic that offered screening.
that the ways in which patients and clients assess risk
status, together with the ways in which they reflect upon
the role of ‘genes’ in disease causation, may well be
related to the sense of discomfort expressed by people
who were ‘not even patients’. However, we have further
suggested that more than ‘health beliefs’ are likely to be
involved in the reactions. Indeed, it seems to us that
what is involved here is a concern not so much with
‘risk’ as with resources. For, as we have shown, the at
risk (of all categories) more readily focus on health care
benefits associated with a risk status than on probabil-
ities of (future) outcome or even on genetic abnormal-
ities per se.
In any event, it is clear that genetic risk assessments
can profoundly disrupt the lifeworld of patients—that is,
disrupt the taken-for-granted frame of life ‘in which all
problems are located’ (Schutz & Luckman, 1973, p. 4).
Such disruption occurs not merely at the level of
consciousness—of knowledge, belief, etc—but also at
the level of action, and of structure (position). What our
work demonstrates is that lay recipients of professional
genetic risk assessments focus as much, if not more, on
the repair and realignment of the latter as they do on the
former.
Acknowledgements
The authors wish to express their gratitude to
members of the cancer genetics team upon whom the
data collection was dependent. Thanks are also due to
the patient–clients who generously shared their stories
with us, and to Roisin Pill who kindly commented on an
earlier version of the paper. We are grateful to the ESRC
for funding the project under the auspices of the
Innovative Health Technology Programme (award
reference L218252046).
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