Government of West Bengal Directorate of Textiles

(Handloom, Spinning Mills, Silk Weaving

& Handloom Based Handicrafts Division)

N.S. Buildings, 5Th

Floor, ‘B’ Block

1, K.S. Roy Road, Kolkata 700 001

Request for Proposal (RFP) for hiring of agency for ‘Assessment of potentials for developing

Handicraft and Handloom integrated tourism circuits at three

different regions of West Bengal’

RFP No : 154/TEX/HL/TECH/TT-02/2015 Dated 21/05/2015

1. INVITATION OF PROPOSALS

1.1 The Directorate of Textiles (Handloom), West Bengal invites Technical and Financial

Proposal from eligible bidders through e-tendering to provide the following services:

‘Assessment of potentials for developing Handicraft and Handloom integrated

tourism circuits at three different regions of West Bengal’ in accordance with

conditions and manner prescribed in this RFP document.

1.2 Bidder agencies are advised to study this RFP document carefully before submitting

their proposals in response to the RFP Notice. Submission of a proposal in response to

this notice shall be deemed to have been done after careful study and examination of

this document with full understanding of its terms, conditions and implications.

1.3 For e-filing, intending bidder will have to download the tender documents, terms and

conditions etc. from the website http://wbtenders.gov.in

1.4 Bidders should have Digital Signature Certificate (DSC) to participate in the bidding

process. Bidders who have no DSC may apply for it for online e-tendering in the

prescribed form for centralized e-tendering at the website [http://nicca.nic.in] or may

contact NIC office.

1.5 Apart from online submission of Technical Proposal and Financial Proposal, one hard

copy of the Technical Proposal should also be submitted simultaneously to the

address given below. No hard copy of Financial Proposal is required.

1.6 The Technical Bid and the Financial Bid should be submitted as per the bid

submission timeline.

2.1 IMPORTANT DATES AND INFORMATION

Sl.

No. Particulars Date and time

1 Date of uploading of NIT documents in website 26th

May, 2015 at 9.00 AM

2 Starting date for downloading documents (Online) 27th

May, 2015 from 9.00 AM

3 Bid Submission start date (Online) 27th

May, 2015 from 9.00 AM

4 Last date for downloading documents (Online) 12th

June, 2015 up to 2.00 PM

5 Last date for submission of Proposals (Online) 12th

June, 2015 up to 2.00 PM

6 Date for opening of Technical Proposals (Online) 15th

June, 2015 at 2.00 PM

7 Date for opening of Financial Proposal (Online) Will be informed later (after

evaluation of Technical Proposals)

2.2 All communications related to this RFP shall be addressed to:

The Director of Textiles, Directorate of Textiles

(Handloom, Spinning Mills, Silk Weaving

& Handloom Based Handicrafts Division)

N.S. Buildings, 5Th Floor, ‘B’ Block

1, K.S. Roy Road, Kolkata 700 001

Phone Number : 033-22625660 / 033-22430554

E-mail: handtextwb@yahoo.co.in

BACKGROUND

It is felt by the Ministry of Tourism and the Ministry of Textiles, Government of India, and

the Government of West Bengal that effectively linking Handloom and Handicraft with

Tourism Industry can enhance the overall market potential of the sectors and help augment

earnings of crafts persons, weavers and communities engaged in tourism. Handicraft and

Handloom of Bengal embody a rich culture of aesthetics, creativity and artistry. The sector

represents economic lifeline of the vulnerable sections of the society, with women accounting

for around 50% of the artisans and a significant number belonging to scheduled castes, tribes

and religious minorities.

In view of the above, the Directorate of Textiles (Handloom) under Micro, Small and

Medium Enterprise & Textiles Department, West Bengal proposes to carry out a holistic

assessment of the potential of integrating tourism with handloom & handicraft at 3 selected

circuits (Purulia-Bankura-Bishnupur, Kalna-Katwa-Nabadweep-Shanitpur, and Uttar

Dinajpur-Dakhin Dinajpur–Malda) and to create a road map to develop them to help expand

market opportunity for tourism, handloom & handicraft stakeholders.

SERVICES: OBJECTIVES & SCOPE OF WORK

1. Research and Study:

To map local tourism resources with unique handloom and handicraft areas in

the vicinity

To identify tourism opportunities

To assess strengths and weakness in infrastructure, community’s willingness

and capacities

To develop a baseline to help measure progress

2. Development of tourism plan integrated with handloom & handicraft:

The plan will highlight areas of investment on infrastructure, cultural

resources and community. It will suggest itineraries along with needed

provisions for tourist accommodation, eateries, souvenir shops, handloom /

handicraft show rooms, camp sites, signage, museums, lighting and

illumination, water and sanitation etc.

The capacity building plan for youths and cultural practitioners will detail how

to develop interesting tourism products, formation and strengthening of

community organizations for hospitality and tourism services, capacity

building of local tour operators, hoteliers and other tourism service providers.

Promotional plan will detail development of promotional tools, dissemination

plan, networking with local/ National/ International operators and bloggers/

travel writers/ travel magazines etc.

This Plan inter alia will contain:

a) Plan for mobilising community participation

b) Plan for capacity building of community and stakeholders for managing

tourism

c) Plan for developing handloom & handicraft based innovative tourism

products: Heritage-education activities and tourism products related to local

craft, handloom, music, dance, rural lifestyle, natural and built heritage

integrated with natural and cultural resources

d) Tourism promotion plan

DELIVERABLES

1. Data on available tourism resources in 3 selected circuits including socio-economic

situation and the skill levels of local cultural practitioners.

2. Concept paper on 3 cultural itineraries including the SWOT analysis and

recommended action plan.

3. Proposed design and locations for relevant infrastructure development &

augmentation to support craft village tourism

4. Tourism Plan covering the areas mentioned in scope of work above.

TIMEFRAME

The duration of the assignment is 60 days from the date of signing of contract. The selected

agency would be required to submit the Draft Reports / Plan containing all four deliverables

at the end of the 6 weeks. The Final Reports / Plan are to be submitted after detailed

discussions / comments on the Draft Reports / Plan within 2 weeks to the Directorate of

Textile. Ten hard copies of the Final Report and 10 soft copies in electronic format in a CD

shall be submitted by the agency at the end of the assignment.

ELIGIBILITY CRITERIA

1. Company / Non-Government Organization registered under relevant act

2. Experience in participatory field research and impact assessment studies of at least

three years

3. Proven track record in Art / Culture / Handicraft / Handloom based community

development for minimum three years

4. Proven track record in development of heritage tourism

5. Substantial knowledge and grass root network with artisans and weavers of rural

Bengal

6. National / international accreditation in relevant domain

7. Audited balance sheet for last three years

8. Office in Kolkata for at least three years

9. The agencies who have been delisted by any government department / organization

shall not be eligible to participate

PROPOSAL SUBMISSION GUIDELINES

Selection of agency shall be made through two bid process –

I. Technical Proposal (to be submitted both online and offline as per proposal submission

timeline)

II. Financial Proposal (to be submitted online only in pdf form as per proposal submission

timeline)

I. Technical Proposal

The Technical proposal should contain signed and scanned copies of the following in two

covers (folders).

A. Statutory Cover containing the following documents:

1. Notice Inviting Tender (NIT)

2. Form TECH-1: Technical Proposal Submission Form

3. Form TECH-2: General Information of the Agency

4. Form TECH-3: Agency’s Organization and Experience

A - Organization of the Agency

B - Experience of the Agency

5. Form TECH-4: Description of Approach, Methodology and Work Plan for

Performing the Assignment

6. Form TECH-5: Team Composition and Task Assignments

7. Form TECH-6: Curriculum Vitae (CV) for Proposed Professional Staff

8. Form TECH-7: Work Schedule

B. Cover containing Other Important Documents (Non-Statutory Cover)

Sl No Category

Name

Sub Category

Description Details Remarks

A Certificates Certificates

1. P. Tax Registration and deposit

receipt challan for the year

2013-14

2. Service Tax Registration

3. PAN

4. Income Tax returns for last 3

financial years (till 2013- 14)

B Company

Details Company Details

1. Relevant certificate of

incorporation / registration

2. Valid Trade License

C Credential

Credential 1

Credential 2

Credential 3

Credential 4

Credential 5

Credential 6

1. Experience in participatory field

research and impact assessment

studies of at least three years

2. Proven track record in Art /

Culture / Handicraft / Handloom

based community development

for minimum three years

3. Proven track record in

development of heritage tourism

4. Substantial knowledge and grass

root network with artisans and

weavers of rural Bengal

5. National / international

accreditation in relevant domain

6. Office in Kolkata for at least

three years

D Financial

Info

Audit report from CA for last 3

financial years (till 2013-14)

E Declaration Declaration

Declaration as to Non-debarment

by any government department /

organization

II. Financial Proposal

The Financial Bid should contain the scanned copies of the following

1. Form FIN-1: Summary of Costs (Rates inclusive of all the expenses including

professional fees, honorarium, travel boarding and lodging, stationeries and

incidentals. Only taxes, as applicable, shall be paid extra)

BID EVALUATION AND SELECTION

A. Criteria, Sub-Criteria, and point system for the evaluation of Technical Proposals:

Points

(i) Specific experience of the Agency relevant to the assignment: 25 (ii) Adequacy of the proposed methodology and work plan

in response to the Terms of Reference: a) Technical approach and methodology 20

b) Work plan 10

c) Organization and staffing 10

Total points for criterion (ii): 40

(iii) Qualifications and competence of key professional staff including Team Leader for the

assignment: 35

B. Selection Procedures

The evaluation of both Technical Proposal and Financial Proposal will be done by an

Evaluation Committee. The Technical Proposal will be evaluated following the above

mentioned criteria, sub-criteria and the point system. The final selection of agency will be

done following the procedures mentioned below:

1. The selection of agency shall be based on Combined Quality Cum Cost Based

Selection (CQCCBS) process. The weightage of the Technical Proposal would be 70

percent and that of the Financial Proposal would be 30 percent.

2. In case of CQCCBS, the lowest evaluated Financial Proposal (Fm) will be given the

maximum financial score (Sf) of 100 points. The formula for determining the

financial scores is the following:

Sf = 100 x Fm / F, in which Sf is the financial score, Fm is the lowest price and F the

price of the proposal under consideration.

3. Proposals will be ranked according to their combined technical (St) and financial (Sf)

scores using the weights (T = the weight given to the Technical Proposal; P = the

weight given to the Financial Proposal; T + P = 1). The combined score(S) = St x T%

+ Sf x P%. The firm achieving the highest combined technical and financial score will

be invited for negotiations.

PRPOSAL VALIDITY

Proposals must remain valid 60 days after the date for submission of proposals. During this

period, the Agency shall maintain the availability of Professional staff nominated in the

Proposal. The Directorate of Textiles will make its best effort to complete negotiations within

this period.

PERFORMANCE SECURITY

The selected Agency shall be required to furnish a Performance Security by way of Bank

Guarantee from any nationalized bank for a sum equivalent to 10 percent of the contract

amount within three days from the date of signing of contract and it will remain valid for four

months.

TERMS OF PAYMENT

(i) First Installment:

20% as mobilization advance after signing of the contract

(ii) Second Installment:

15% on submission of Draft Reports / Plans of all four deliverables

(iii) Third & final Installment:

65% after submission and acceptance of final reports / plans of all four deliverables

RIGHTS OF DIRECTORATE OF TEXTILES

(a) Directorate of Textiles reserves the right to accept / reject the offers received and / or

to call for any additional information /clarification, or modify / cancel the bidding

process, if so required, without assigning any reasons whatsoever.

(b) Directorate of Textiles reserves the right to cancel/terminate the agreement any time

without assigning any reason or failing to submit the report within stipulated time or

unsatisfactory report or any reason as deemed fit.

OTHER TERMS AND CONDITIONS

1. Confidentiality of any data and information provided by the Directorate of Textiles

and other government agencies to the Agency should be maintained. The Agency

shall not, during the term of this contract and within two years after its expiration,

disclose any information relating to this assignment without the prior written consent

of the Director of Textiles.

2. The Reports / Plan will be the sole property of the Directorate of Textiles; any portion

or part of the Reports / Plan should not be produced / published or sold to others.

3. The Reports / Plan would be treated as final only after its approval by the Directorate

of Textiles.

ARBITRATION All disputes and differences arising out of or in connection with the agreement with the

selected agency shall be settled by bilateral discussions. Any dispute, disagreement or

question arising out of or relating to agreement or relating to performance which cannot be

settled amicably may be resolved through arbitration under the Arbitration and Conciliation

Act, 1996.

Form TECH-1: Technical Proposal Submission Form

[Location, Date]

To:

The Director of Textiles

Directorate of Textiles

(Handloom, Spinning Mills, Silk Weaving

& Handloom Based Handicrafts Division)

N.S. Buildings, 5Th Floor, ‘B’ Block

1, K.S. Roy Road, Kolkata 700 001

Dear Sir:

We, the undersigned, offer to provide services for ‘Assessment of potentials for

developing Handicraft and Handloom integrated tourism circuits at three different

regions of West Bengal’ in accordance with your Request for Proposal issued vide No.

154/TEX/HL/TECH/TT-02/2015 Dated 21/05/2015. We are hereby submitting our Proposal,

which includes this Technical Proposal and a Financial Proposal.

We hereby declare that all the information and statements made in this Proposal are

true and that any misinterpretation contained in it may lead to our disqualification.

Our Proposal is binding upon us and subject to the modifications resulting from

Contract negotiations.

We undertake, if our Proposal is accepted, to initiate the services related to the

assignment not later than the date indicated in the RFP.

We understand you are not bound to accept any Proposal you receive.

We remain,

Yours sincerely,

Authorized Signature [In full and initials]:

Name and Title of Signatory:

Name of Firm:

Address:

Form TECH-2: General Information of the Agency

Sl.

No.

Item

Description

1

Name of the Company / Non-

Government Organization

Attach scanned copy of relevant

certificate of incorporation / registration in

Non-Statutory Cover

2

Address of the Company / Non-

Government Organization

(i) Head Office

(ii) Branch office in Kolkata

mentioning the number of years

of functioning in Kolkata

3 E-mail address

4 Telephone Number(s)

5 Fax No

6 Trade License

Attach scanned copy of valid Trade

License in Non-Statutory Cover

7 P. Tax Registration

Attach scanned copy of P. Tax

Registration and deposit receipt challan

for the year 2013-14 in Non-Statutory

Cover

8 Permanent Account No (PAN) Attach scanned copy of PAN in Non-

Statutory Cover

9 Income Tax

Attach scanned copy of Income Tax

returns for last 3 financial years (till 2013-

14) in Non-Statutory Cover

10 Service Tax Registration

Number i.e. TAN/SRIN

Attach scanned copy of Service Tax

Registration in Non-Statutory Cover

11 Financial Strength

Attach scanned copy of Audit report from

CA for last 3 financial years (till 2013-14)

in Non-Statutory Cover

Form TECH-3: Agency’s Organization and Experience

A - Organization of the Agency

[Provide here a brief (maximum of three pages) description of the background and

organization of your firm/entity and each associate for this assignment. This will also include

track record and experience in Art / Culture / Handicraft / Handloom based community

development, participatory field research, grass root artisan linkage, and national /

international accreditations]

B – Experience of the Agency

[Using the format below, provide information on each assignment for which your firm, and

each associate for this assignment, was legally contracted either individually as a corporate

entity or as one of the major companies within an association, for carrying out the services

similar to the ones requested under this assignment. Use maximum 5 pages.]

Assignment name:

Approx. value of the contract (in Rupees):

Country:

Location within country:

Duration of assignment (months):

Name of Client:

Total No of staff-months of the assignment:

Address:

Approx. value of the services provided by your firm

under the contract (in Rupees):

Start date (month/year):

Completion date (month/year):

No of professional staff-months provided by associated

Agencies:

Name of associated Agencies, if any:

Name of senior professional staff of your firm

involved and functions performed (indicate most

significant profiles such as Project

Director/Coordinator, Team Leader):

Narrative description of Project:

Description of actual services provided by your staff within the assignment:

Firm’s Name:

Form TECH-4: Description of Approach, Methodology and Work

Plan for Performing the Assignment

[Technical approach, methodology and work plan are key components of the Technical

Proposal. You are suggested to present your Technical Proposal (Use maximum 10 pages,

inclusive of charts and diagrams) divided into the following three chapters:

a) Technical Approach and Methodology,

b) Work Plan, and

c) Organization and Staffing,

a) Technical Approach and Methodology. In this chapter you should explain your

understanding of the objectives of the assignment, approach to the services, methodology for

carrying out the activities and obtaining the expected output, and the degree of detail of such

output. You should highlight the problems being addressed and their importance, and explain

the technical approach you would adopt to address them. You should also explain the

methodologies you propose to adopt and highlight the compatibility of those methodologies

with the proposed approach.

b) Work Plan including deliverables. In this chapter you should propose the main activities

of the assignment, their content and duration, phasing and interrelations, milestones

(including interim approvals by the Client), and delivery dates of the reports. The proposed

work plan should be consistent with the technical approach and methodology, showing

understanding of the TOR and ability to translate them into a feasible working plan. A list of

the final documents, including reports, drawings, and tables to be delivered as final output,

should be included here.

c) Organization and Staffing. In this chapter you should propose the structure and

composition of your team. You should list the main disciplines of the assignment, the key

expert responsible, and proposed technical and support staff.]

Form TECH-5: Team Composition and Task Assignments

Professional Staff

Name of Staff Firm Area of Expertise Position Assigned Task Assigned

Form TECH-6: Curriculum Vitae (CV) for Proposed Professional

Staff

1. Proposed Position[only one candidate shall be nominated for each position]:

2. Name of Firm[Insert name of firm proposing the staff]:

3. Name of Staff[Insert full name]:

4. Date of Birth: Nationality:

5. Education[Indicate college/university and other specialized education of staff member, giving names of

institutions, degrees obtained, and dates of obtainment]:

6. Membership of Professional Associations:

7. Other Training[Indicate significant training since degrees under 5 - Education were obtained]:

8. Countries of Work Experience: [List countries where staff has worked in the last ten years]:

9. Languages[For each language indicate proficiency: good, fair, or poor in speaking, reading, and

writing]:

10. Employment Record[Starting with present position, list in reverse order every employment held by

staff member since graduation, giving for each employment (see format here below): dates of employment,

name of employing organization, positions held.]:

From [Year]: To [Year]:

Employer:

Positions held:

11. Detailed Tasks Assigned

[List all tasks to be performed

under this assignment]

12. Work Undertaken that Best Illustrates Capability to

Handle the Tasks Assigned

[Among the assignments in which the staff has been involved,

indicate the following information forthose assignments that best

illustrate staff capability to handle the tasks listed under point 11.]

Name of assignment or project:

Year:

Location:

Client:

Main project features:

Positions held:

Activities performed:

13. Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly

describes myself, my qualifications, and my experience. I understand that any wilful

misstatement described herein may lead to my disqualification or dismissal, if engaged.

Date: [Signature of staff member or authorized representative of the staff] Day/Month/Year

Full name of authorized representative:

Form TECH-7: Work Schedule

N° Activity1

Weeks2

1 2 3 4 5 6 7 8 9 10

1

2

3

4

5

1 Indicate all main activities of the assignment, including delivery of reports (e.g.: draft, final reports), and other benchmarks such as Client approvals. For phased

assignments indicate activities, delivery of reports, and benchmarks separately for each phase.

2 Duration of activities shall be indicated in the form of a bar chart.

Form FIN-1: Summary of Costs

Item

Costs in Rupees

In Figure In Words

Total Costs of Financial Proposal1

Service Tax

1Indicate the total costs, net of local Service taxes, to be paid by the Client in Rupees. All other taxes, duties and

levies must be included in the total costs