Request for Proposal (RFP) For Supply, Installation and … · Page 1 of 73 Request for Proposal (RFP) For Supply, Installation and Maintenance of Computer Systems at Head Office

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Request for Proposal (RFP)

For

Supply, Installation and Maintenance of Computer Systems at

Head Office/ Divisional/ Circle Office (s)

Commissioner, Commercial Tax Department- GST Bhavan,

Sector-19, North block, Capitol complex, Atal nagar (C.G.)

Pin Code - 492002.

Email: [email protected]

Website: http://comtax.cg.nic.in or https://comtax.cg.nic.in

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Notice Inviting Tender

No. xx/---/--/--/2017 Raipur, Dated xx/xx/2018

The Commercial Tax Department, Government of Chhattisgarh invites online bids (Technical

& Financial) from eligible bidders which are valid for a minimum period of One Year from

the date of opening Financial Bid for “Supply, Installation and Maintenance of Computer

Systems at Head Office/ Divisional/ Circle Office (s)”.

The document can be downloaded from the website http://comtax.cg.nic.in or

https://comtax.cg.nic.in & https://eproc.cgstate.gov.in. Response to this Request for Proposal

(RFP) shall be deemed to have been done after careful study and examination of this

document with full understanding of its implications. This section provides general

information about the Issuer, important dates and addresses and the overall eligibility criteria

for the parties.

Issuer


Sector-19, North block, Capitol complex,

Atal nagar (C.G.)

Pin Code – 492002

Tel: 0771– 2512666

Fax:


Website: http://comtax.cg.nic.in or https://comtax.cg.nic.in & https://eproc.cgstate.gov.in

Address for Bid Submission and Correspondence



Atal nagar (C.G.)

Pin Code – 492002

Tel: 0771– 2512666

Fax:


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DISCLAIMER

The information contained in this Request for Proposal (hereinafter referred to as “RFP”)

document provided to the Bidders, by the Commissioner, Chhattisgarh Commercial Tax

Department- GST Bhavan, Atal nagar or any of their employees or advisors, is provided to

the Bidder(s) on the terms and conditions set out in this RFP document and all other terms

and conditions subject to which such information is provided.

The purpose of this RFP document is to provide the Bidder(s) with information to assist in

the formulation of Proposals. This RFP document does not aim to hold all the

information each Bidder may require. This RFP document may not be appropriate for all

persons, and it is not possible for the Commercial Tax Department, Government of

Chhattisgarh, their employees or advisors to consider the business/investment objectives,

financial situation and particular needs of each Bidder who reads or uses this RFP

document. Each Bidder should conduct its own investigations and analysis and should check

the accuracy, reliability and completeness of the information in this RFP document

and where necessary, obtain independent advice from appropriate sources.

Commercial Tax Department, Government of Chhattisgarh, their employees and advisors

make no representation or warranty and shall incur no liability under any law, statute,

rules or regulations as to the accuracy, reliability or completeness of the RFP document.

Commercial Tax Department, Government of Chhattisgarh may, in its absolute discretion,

but without being under any obligation to do so, update, amend or supplement the

information in this RFP document.

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FACT SHEET

1 Tender No. xx/---- /Commercial Tax Department/-- /2018 for Supply,

Installation and Maintenance of Computer Systems at

Head Office/ Divisional/ Circle Office (s).

2 Name of the tender issuer Commissioner, Commercial Tax Department, Government

of Chhattisgarh.

3 Date of issue of tender

document

4 Pre Bid Meeting

5 Last date for sending Pre Bid

Query

6 Pre Bid Query Response Pre bid query response would be published on

7 Last Date for Submission of

Bids

8 Earnest Money Deposit

(EMD)

Rs. 10,00,000 (Rupees Ten Lakhs Only).

EMD should be submitted Online (Refer EMD Payment

manual as available in the website under the section

“Manuals”)

9 Date of Opening of Tech- Bids

10 Date of Commercial Bid

opening

To be informed later

11 Address for Communication

and place of bid opening

Commissioner, Commercial Tax Department- GST

Bhavan,


Atal nagar (C.G.)

Pin Code – 492002

12 Cost of Tender Document Rs 5,000 (Rupees Five Thousand Only) through online

transaction.

13 Validity of Proposal Proposals must remain valid 180 days after the submission

date.

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Note:

1. The date of the opening of the commercial bids will be intimated to the qualified

Bidders before the due date through Email or Telephone.

2. Commercial Tax Department, Government of Chhattisgarh, reserves the right to

change any schedule of bidding process. Please visit Commercial Tax Department’s

website mentioned in document regularly for the same.

3. Proposals must be received not later than time & date and at venue mentioned in the

Fact Sheet. Proposals that are received after the deadline WILL NOT be considered

in this procurement process.

14 Bid Submission Bid submission will be online through

https://eproc.cgstate.gov.in only.

15 Availability of Tender

Document

Tender can be downloaded from

https://eproc.cgstate.gov.in & http://comtax.cg.nic.in or

https://comtax.cg.nic.in

16 Method of Selection Lowest cost proposal

17 Preference Experienced bidders of Chhattisgarh would be given

preference/consideration.

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Executive Overview

The nodal agency for tax systems, so as to increase tax revenue of the state in a simplified and

rationalised manner for the overall growth of trade industry and commerce of the State.

Commercial Tax Departments core purpose is to improve revenue efficiency combined with best

tax practices ensuring a progressive tax administration in the State.

ABOUT THIS REQUEST FOR PROPOSAL (RFP)

The Commercial Tax Department, Government of Chhattisgarh has decided to invite Tender for

Supply, Installation and Maintenance of Computer Systems at Head Office/ Divisional/ Circle

Office (s). The Hardware’s will be procured in a transparent manner through competitive bidding

process.

Commercial Tax Department, Government of Chhattisgarh invites Tenders through Competitive

Bid for Supply, Installation and Maintenance of Computer Systems at Head Office/ Divisional/

Circle Office (s) as per the Technical specifications given in this Tender document for supply as

above.

Rates for above should be valid for atleast 180 days.

This notice does not in any manner impose any legal obligations on Commercial Tax Department,

Government of Chhattisgarh or confer any rights on any other party in respect of the contents

herein. Any contractual obligations or rights shall always be subject to a final and binding written

contract executed between Commercial Tax Department, Government of Chhattisgarh and the party

claiming such contractual obligations or rights.

Commercial Tax Department, Government of Chhattisgarh has the sole discretion to accept or

reject any of the submissions without assigning any reasons. Responses submitted through Agents /

Intermediaries will not be considered.

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ELIGIBILITY CRITERIA:

S

No. Description Documents to be Submitted

1 The bidder must be OEM (Original Equipment

Manufacturer)/ Authorised channel partner of

computer systems.

A letter of Undertaking by OEM should

be submitted as per Annexure XIII

provided in this RFP.

2 The bidder should be a company registered in

India under companies Act, 2013 (No 18 of

2013), registered with the Tax Authorities and

operating for the last 5 years in IT/ ITeS/ E-

Governance Services as on 31/07/2018.

- Certificate of Incorporation

- GST Registration

- Income Tax Registration

3 The bidder should have an cumulative average

Annual turnover of not less than Rs. 6 Six

Crores from System Integration for the last

three financial years (as of 31/03/2018).

- A copy of the audited Balance

sheet of the bidding company

showing turnover for last three

years.

- Certificate from the statutory

auditor or CA.

4 The bidder must have a proven track record of

successfully implementing at least any one of

following projects for Supply, Installation and

Maintenance of Computer Systems at Head

Office/ Divisional/ Circle Office (s) for Central

Government / any of the State/ UT governments

/ PSU in India in the last 5 years. (i.e. from 2013-

2014, to 31/03/2018).

1. 1 Project of worth of Rupees 1.6 crores

Or

2. 2 Projects worth of Rupees 1.2 crores

each

Or

3. 3 Projects worth of Rupees 0.8 crores

each

Note:

a) Projects mentioned to qualify for this clause

should have completed installation/

a) Work orders confirming year and Area

of activity, the value of services delivered

to each of the projects.

b) Complete / Satisfactory ongoing

Certificate from Client

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commissioning, if applicable, and its

maintenance phase should be on-going/

completed.

b) More than one work order against one tender

shall be treated as one work order. However,

orders against rate contract shall not be clubbed.

5 The bidder must not have been declared

insolvent/bankrupt or should not have filed for

insolvency/bankruptcy or in the process of being

declared bankrupt before any designated

authority.

A Self Declaration regarding the bidder

not being, or not having filed, or is not in

the process of being declared,

insolvent/bankrupt shall be submitted.

6 The bidder should not have been blacklisted

by any of the State/Central Government or

organizations of the State/Central

Government in India in the past three years.

Self-Declaration in this regard by the

authorized signatory of the bidder.

7 The bidder should have a local office in the

State. However, if the local presence is not

there in the State, the selected bidder should

give an undertaking for arranging for the

same within one month of award of the

contract.

Undertaking letter should be submitted by

the bidder.

8 The bidder should submit valid undertaking

letter for Hardware and System Software

confirming following:

1. OEM undertake that the support including

spares, updates, patches, security patches,

fixes, bug fixes, for the quoted products

shall be available for minimum 3 year;

2. Confirm that the products meet the

technical & functional requirements &

products quoted are latest version /

specification and not the end of life.

A letter of Undertaking by OEM should

be submitted as per Annexure XIII

provided in this RFP.

9 OEM whose products have been offered in the Documentary proof for the same should

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bid shall have Technical Assistance Centre

(TAC) and shall have Toll Free Number for

TAC. OEM should have their own office in

India manned with their own engineers.

be submitted by the OEM.

10 The bidder should furnish, as part of its

proposal, an Earnest Money Deposit (EMD) of

the Rs. 10,00,000/- (Rupees Ten Lakhs Only).

EMD should be submitted Online.

Rs. 10,00,000/- (Rupees Ten Lakhs

Only).

EMD should be submitted Online

[Refer EMD Payment manual as

available in the website

(https://eproc.cgstate.gov.in) under the

section “Manuals”]

11 A Power of Attorney / Board resolution in the

name of the person signing the bid by

bidder.

Original Power of Attorney/Board

resolution copy.

12 Products of only the Top 5 brands as per the

latest quarterly IDC reports are eligible to

participate. (for Computer and Laptop)

IDC Report with documentary proof/ url.

13 The detailed Technical Specification of the

Model/ Models with the images should be

available to public on OEM official website for

verification.

As per OEM official website, to be

provided with url.

Notes:

1. Work order for providing Supply, Installation and Maintenance of Computer Systems at Head

Office/ Divisional/ Circle Office (s) and post sale services for equipment’s as required. Commercial

Tax Department, Government of Chhattisgarh reserves the rights to decide on placing the work

order, it can be on one go or it can be in a phased manner.

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1. SCOPE OF WORK

The scope of work necessarily, but not exclusively includes the following activities:-

a. The bidder will be required to deliver and install the items at respective location of

respective site offices all across the State. The List of the locations is attached in the

Annexure A.

b. The bidder will install and run the equipment at respective locations. A Belarc Report/

System information tools report shall be printed and verified by the vendor and the

department jointly at the respective site offices.

c. Commercial Tax Department, Government of Chhattisgarh will place the purchase order to

successful bidder after releasing the Contract. The Bidder should deliver the equipment as

per schedule given in Annexure – IV. The bidder should deliver the products to the

respective locations mentioned therein.

d. The supply and payment will be based on the Purchase Order (s) issued from time to time.

e. The successful bidder shall have to supply all necessary accessories along with the supplied

goods, appropriate licenses, device drivers, user manual and documentation, which may be

required, whether mentioned or not mentioned in the tender, for successful acceptance and

delivery of the quoted equipments to Commercial Tax Department, Government of

Chhattisgarh and end user.

f. The bidders are expected to accept all technical/commercial terms & conditions mentioned

in the bid document. Any deviations in the terms and conditions should be clearly

mentioned. Commercial Tax Department, Government of Chhattisgarh, however, reserves

the right to reject any or all of the offers with deviation.

g. Bidder will provide 3 years standard onsite warranty support from the date of final delivery

and acceptance by respective offices or end users. Bidder should arrange to repair / replace

the defective device as per below Response and Resolution times of placing a call.

Hardware equipment’s divided into following groups/levels

Sr.

No.

Description Severity Level

1 Desktop with Monitor, Laptops. 1

2 Printer, Multi function printer and

UPS.

2

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ii) Response and Resolution times

Sr.

No.

Severity

Level

Response

Time

(In Business

Hour)

Resolution Time

Excluding

Response Time

(In Business

Hour)

1 1 4 16

2 2 8 24

Note: Business hours are considered to be all official working days.

Government Holidays will not be considered for above time lines.

For example: If any Hardware stopped working on Saturday evening, then

Response time and Resolution time will vary accordingly (Count will start

from Monday).

h. Sample Testing will be done by Commercial Tax Department, Government of Chhattisgarh

or Commercial Tax Department nominated agency as per testing procedure agreed before

signing of agreement.

i. The payment shall be released after audit of SLA (Service Level Agreement) for a

respective quarter after adjusting penalties (if any) and hence, no advance shall be released.

j. If any bidder requires site survey, then the same has to be done at bidder’s own cost.

Commercial Tax Department, Government of Chhattisgarh shall not be liable for payment

towards such activities.

k. The bidder has to provide all necessary hardware, accessories, software etc. required to

make the solution work.

l. Maintenance and upkeep of all the equipments and software provided by the bidder will be

the sole responsibility of the bidder.

m. Bidder shall take adequate insurance cover for the equipment provided at the site against

theft, fire, damage etc, at its own cost till delivery at respective locations. In case of Natural

disasters like Flood, Earthquake, successful bidder will not be held responsible for any

insurance cover.

n. During the tenure of the contract, the bidder shall bear all the operational costs associated

with the contract which may arise due to various problems.

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o. Bidder shall ensure that all supplies (hardware, software etc.) must not be End of Support /

End of Service and spares/upgrades shall be available for at least 3 years from date of

commissioning.

p. The bidder will have to supply, install and maintain hardware, software and peripherals.

q. The bidder has to paste non-removable sticker on Laptops, Desktops (Monitors, CPU), UPS

and other peripherals etc. with details of bidder’s name, address, contact detail, service

centre/ help line number and warranty expiry date.

r. The bidder has to supply all hardware’s and peripherals with QC Passed seal. And this seal

should not be broken until the delivery of the product. The bidder or his authorized

representative shall check this seal in presence of the Nodal Officer and if any seal is found

broken, then the goods would be returned. After opening the seal Nodal Officer shall give

an undertaking that the seal has not been broken.

s. List of equipment’s are as mentioned below. (Detailed specifications are attached in

Annexure II).

Sr.

No. Item No’s Total Quantity

1 Laptop 7 7

2 Printer 221 221

3 Multi function

Printer 10 10

4 Online UPS 228 228

5 Desktop with

Monitor 256 256

Note:

The quantity mentioned above is indicative. It may get changed depending on the requirement

of the indenting department. Location of offices is given at Annexure A. The no. of centers is

indicative. It may be changed depending upon the purchaser’s requirement.

This is the sole discretion of Commercial Tax Department, Government of Chhattisgarh.

Minimum assured order is as per the quantity summarized above and list of Locations is at

Annexure A.

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The bidders are given the option to file Item wise quotation separately; if the bidder wants to

supply any one of the Item, then it may do so and are selected as per the Lowest Cost criteria.

The work order may thereupon be issued separately for each Item as mentioned above.

For any clarifications (if any), please contact Deputy Commissioner (Computer) Commercial

Tax Department, Government of Chhattisgarh

2. BID SUBMISSION

2.1 General

a) While every effort has been made to provide comprehensive and accurate background

information and requirements and specifications. Bidders must form their own conclusions

about the system implementation services required. Bidders and recipients of this TENDER

may wish to consult their own legal advisers in relation to this TENDER.

b) All information supplied by bidders may be treated as contractually binding on the bidders,

on successful award of the assignment by the Commercial Tax Department, Government of

Chhattisgarh on the basis of this TENDER.

c) No commitment of any kind, contractual or otherwise shall exist unless and until a formal

written contract has been executed by or on behalf of the Commercial Tax Department,

Government of Chhattisgarh. Any notification of preferred bidder status by the Commercial

Tax Department, Government of Chhattisgarh shall not give rise to any enforceable rights

by the bidder. The Commercial Tax Department, Government of Chhattisgarh may cancel

this public procurement at any time prior to a formal written contract being executed by or

on behalf of the Commercial Tax Department, Government of Chhattisgarh.

d) This TENDER supersedes and replaces any previous public documentation &

Communications, and bidders should place no reliance on such communications.

e) Please refer “Guidelines_to_Bidders_EPS_v1.1” PDF document downloads along with this

tender for bidding process (Annexure - XII).

2.2 Compliant Tenders / Completeness of Response

a) Bidders are advised to study all instructions, forms, terms, requirements and other bidders

are advised to study all instructions, forms, requirements, appendices and other information

in the TENDER documents carefully. Online submission of the bid / proposal shall be

deemed to have been done after careful study and examination of the TENDER document

with full understanding of its implications

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b) Failure to comply with the requirements of this paragraph may render the Proposal non-

compliant and the Proposal may be rejected. Bidders must:

i. Comply with all requirements as set out within this TENDER.

ii. Include all supporting documentations specified in this TENDER.

2.3 Pre-Bid Meeting & Clarifications

Bidders Queries

a) The Bidders will have to ensure that their queries for Pre-Bid should reach to Commercial

Tax Department, Government of Chhattisgarh by email (Excel File only) on or before the

last date for sending pre-bid queries mentioned in Fact Sheet of this document, by e-mail

only through authorized representative of the bidder.

b) The queries should necessarily be submitted in the following format:

S.

No.

TENDER Document

Reference(s) (Section &

Page Number(s))

Content of TENDER

requiring Clarification(s)

Points of

Clarification

1.

2.

3.

4.

5.

6.

c) Commercial Tax Department, Government of Chhattisgarh shall not be responsible for

ensuring that the bidder’s queries have been received by them. Any requests for

clarifications post the indicated date and time may not be entertained by the Commercial

Tax Department, Government of Chhattisgarh.

2.4 Responses to Pre-Bid Queries and Issue of Corrigendum

a) The Officer notified by the Commissioner, Commercial Tax Department, Government of

Chhattisgarh will endeavour to provide timely response to the queries. However,

Commercial Tax Department, Government of Chhattisgarh makes no representation or

warranty as to the completeness or accuracy of any response made in good faith, nor does

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Commercial Tax Department, Government of Chhattisgarh undertake to answer all the

queries that have been posed by the bidders.

b) At any time prior to the last date for receipt of bids, Commercial Tax Department,

Government of Chhattisgarh may, for any reason, whether at its own initiative or in

response to a clarification requested by a Prospective Bidder, modify the TENDER

Document by a Corrigendum.

c) The Corrigendum (if any) & clarifications to the queries from all bidders will be posted on

the Commercial Tax Department website http://comtax.cg.nic.in or https://comtax.cg.nic.in

and https://eproc.cgstate.gov.in.

d) Any such corrigendum shall be deemed to be incorporated into this TENDER.

e) In order to provide Prospective Bidders reasonable time for taking the corrigendum into

account, Commercial Tax Department, Government of Chhattisgarh may, at its discretion,

extend the last date for the receipt of Proposals.

2.5 Key Requirements of the Bid

Right to Terminate the Process

a) Commercial Tax Department, Government of Chhattisgarh may terminate the TENDER

process at any time and without assigning any reason. Commercial Tax Department,

Government of Chhattisgarh makes no commitments, express or implied, that this process

will result in a business transaction with anyone.

b) This TENDER does not constitute an offer by Commercial Tax Department, Government of

Chhattisgarh. The bidder’s participation in this process may result to Commercial Tax

Department, Government of Chhattisgarh selecting the bidder to engage towards execution

of the contract.

2.6 TENDER Processing Fees

Bidder needs to pay INR 5,000 for document processing through https://eproc.cgstate.gov.in during

bid submission.

2.7 Earnest Money Deposit (EMD)

a) EMD needs to be submitted Online (Refer EMD Payment manual as available in the

website under the section “Manuals”).

b) EMD of successful bidder would be returned by Commercial Tax Department, Government

of Chhattisgarh after submission of the Performance Bank Guarantee (PBG).

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c) EMD of all unsuccessful bidders would be refunded by Commercial Tax Department,

Government of Chhattisgarh within 60 Days of the bidder being notified as being

unsuccessful.

d) EMD amount is interest free and will be refundable to the unsuccessful bidders without any

accrued interest on it.

e) The EMD may be forfeited:

• If a bidder withdraws its bid during the period of bid validity.

• In case of a successful bidder, if the bidder fails to sign the contract in accordance

with this TENDER.

• If the bidder is found to be involved in fraudulent practices.

• If the bidder subleases the contract to any other perso.

2.8 Submission of Responses

a) Please refer the bid submission manual available on e-procurement website for

understanding the usage of e-procurement system. The manual is open for public use.

2.9 Authentication of Bids

A Proposal should be accompanied by a Power of Attorney in the name of the signatory of the

Proposal as per Annexure VI mentioned in this TENDER.

2.10 Preparation and Submission of Proposal

The bidder shall be responsible for all costs incurred in connection with participation in the

TENDER process, including, but not limited to, costs incurred in conduct of informative and other

diligence activities, participation in meetings/discussions/presentations, preparation of proposal, in

providing any additional information required by Commercial Tax Department, Government of

Chhattisgarh to facilitate the evaluation process, and in negotiating a definitive contract or all such

activities related to the bid process. Commercial Tax Department, Government of Chhattisgarh will

in no case be responsible or liable for those costs, regardless of the conduct or outcome of the

bidding process.

2.11 Language

The Proposal should be filled by the bidders in English language only. If any supporting documents

submitted are in any language other than English, translation of the same in English language is to

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be duly attested by the bidders. For purposes of interpretation of the documents, the English

translation shall govern.

2.12 Evaluation process

a) Commercial Tax Department, Government of Chhattisgarh will constitute a Tender

Evaluation Committee to evaluate the responses of the bidders.

b) The Tender Evaluation Committee constituted by the Commercial Tax Department,

Government of Chhattisgarh shall evaluate the responses to the TENDER and all

supporting documents / documentary evidence. Inability to submit requisite

supporting documents / documentary evidence, may lead to rejection.

c) The decision of the Tender Evaluation Committee in the evaluation of responses to

the TENDER shall be final. No correspondence will be entertained outside the

process of evaluation with the Committee.

d) The Tender Evaluation Committee may ask for meetings with the bidders to seek

clarifications on their proposals.

e) The Tender Evaluation Committee reserves the right to reject any or all proposals on

the basis of any deviations.

f) Each of the responses shall be evaluated as per the criterions and requirements

specified in his TENDER.

2.13 Tender Opening

Received bids will be opened online. Participated bidders can be present online through portal

(https://eproc.cgstate.gov.in). Physical presence may not be required however participating bidders’

or their authorized representatives can mark attendance online during bid opening.

2.14 Tender Validity

The offer submitted by the Bidders should be valid for minimum period of 180 days from the date

of opening of Tender.

2.15 Tender Evaluation

i) Initial Bid scrutiny will be held and incomplete details as given below will be treated as

non-responsive, if the Proposals are -

a) not submitted in as specified in the TENDER document.

b) received without the Letter of Authorization (Power of Attorney).

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c) found with suppression of details.

d) with incomplete information, subjective, conditional offers and partial offers.

e) submitted without the documents requested in the checklist.

f) have non-compliance of any of the clauses stipulated in the TENDER

g) with lesser validity period.

ii) All responsive bids will be considered for further processing as below.

Tender Evaluation Committee will prepare a list of responsive bidders, who comply with all the

Terms and Conditions of the Tender. All eligible bids will be considered for further evaluation by a

Committee according to the Evaluation process defined in this TENDER document. The decision of

the Committee will be final in this regard.

a) Evaluation Committee will examine the bids to determine whether they are complete,

whether any computational errors have been made, and whether the bids are generally in

order.

b) The Commercial Tax Department, Government of Chhattisgarh may conduct clarification

meetings with each or any bidder to discuss any matters, technical or otherwise.

c) Further, the scope of the Evaluation Committee also covers taking any decision with regard

to the Tender Document, execution/implementation of the project including management

period.

Proposal document shall be evaluated as per the following steps.

The following section outlines the steps to be used for submission and processing of bids:

1. The bid shall be submitted in three parts, the EMD (Envelope- A), Tech-Commercial Bid

(Envelope-B) & the Price Bid (Envelope-C) shall be submitted in e-Procurement Portal.

A. Earnest Money Deposit (EMD) - Envelope-A: Bidder has to submit EMD of Rs.

10,00,000/- (Rupees Ten Lakhs only) submitted Online (Refer EMD Payment manual as

available in the website under the section “Manuals”). The EMD should be sealed in one

envelope marked “EMD”.

B. The Tech-commercial bid- Envelope-B: The e-Procurement portal shall contain all the

technical specification mentioned. The bidder should fill-up the format given in

ANNEXURE-II. No alternation / modification in the format shall be permitted. The

bidder should enclose relevant technical brochures/ literatures for the item(s) quoted in

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support of the technical specification quoted and other document as per requirement of

the proof of feasibility.

The Tech-Commercial Bid must contain -

(i) Authorized signatory certificate from the appropriate authority.

(ii) PROPOSAL COVERING LETTER as per ANNEXURE-V should be duly

filled in, signed and complete in all respects.

(iii) Particulars of the bidders as per ANNEXURE-IX should be duly filled in,

signed and complete in all respects.

(iv) Pre Contract Integrity pact as per ANNEXURE X should be duly filled in,

signed and complete in all respects.

(v) The Technical information of the products being offered along with brochure/

data sheet etc.

(vi) Any other terms and conditions from bidder (Please, note that the terms may or

may not be acceptable to Commercial Tax Department).

(vii) All other supporting document as per eligibility criteria mentioned in this RFP.

(viii) Original Tender documents with all pages duly signed and stamped.

(ix) Valid GST Registration Certificate copy of bidder.

C. The Price bid shall be filled in e-Procurement portal as per format prescribed provided

in ANNEXURE-III duly completed in all respects.

2. The Financial bid of only technically short listed bidders would be opened in presence of

the authorized representatives of the bidder

3. The language for bid submission is English.

4. No bid can be modified subsequent to the deadline for submission.

5. The Bidders should note that Prices should not be indicated in the Tech-Commercial Bid

and should be quoted only in the e-Procurement portal. In case the prices are indicated in the

Tech–Commercial Bid, the bid shall stand rejected.

6. EMD of amount Rs. 10,00,000/- (Rupees Ten Lakhs only) shall be returned to unsuccessful

bidder within 60 days after opening of Financial Bid and EMD of successful bidder will be

returned after the submission of PBG and releasing of work order from Commercial Tax

Department, Government of Chhattisgarh.

7. The Performance Bank Guarantee (PBG) as per ANNEXURE-I amounting to 10% of the

work order has to be submitted prior to releasing of Work Order. All charges whatsoever

Page 20 of 73

such as premium, commission etc., with respect to the Performance Bank Guarantee shall be

borne by the selected bidder. PBG may be forfeited if the bidder violates the terms &

condition of the bid submitted.

8. The Performance Bank Guarantee shall be valid for 3 years 3 months from releasing of

Work Order from Commercial Tax Department, Government of Chhattisgarh.

3. INSTRUCTIONS TO BIDDERS

BID PRICE

a. The Price Schedule should include, the price of goods at the site including all duties, GST

and other levies, if any.

b. All prices should be in Indian National Rupee (INR) and foreign bidders should comply

with all the rules and regulations of RBI, Excise, Custom and GST at their own cost.

4. AWARDING CRITERION FOR WORK ORDER

a. Suppression of facts and misleading information

i. During the bid evaluation, if any suppression or misrepresentation of information is

brought to the notice of Commercial Tax Department, Government of Chhattisgarh,

the Commercial Tax Department, Government of Chhattisgarh shall have the right to

reject the bid and if after selection, Commercial Tax Department, Government of

Chhattisgarh would terminate the work order as the case may be, will be without any

compensation to the Bidder and the EMD/ Security Deposit as the case may be, shall

be forfeited.

ii. Bidders should note that any figures in the proof documents submitted by the bidders

for proving their eligibility is found suppressed or erased, the Commercial Tax

Department, Government of Chhattisgarh shall have the right to seek the correct facts

and figures or reject such bids.

iii. It is up to the bidders to submit the full copies of the proof documents to meet out the

criteria. Otherwise, Commercial Tax Department, Government of Chhattisgarh may

not consider such documents.

iv. The Tender calls for full copies of documents to prove the bidder’s experience and

capacity to undertake the project.

b. Tech-Commercial Bid Evaluation

Page 21 of 73

The Bidders who have duly complied with the Eligibility Criteria will be eligible for further

processing.

c. Price Bid Evaluation

i. Bidders who are qualified in Tech- Commercial Bid (Envelope-B) only will be called for

Price Bid opening. The Price Bids will be opened in the presence of the Committee

Members at Commissioner, Commercial Tax Department- GST Bhavan, Sector-19, North

block, Capitol Complex, Atal nagar (C.G.) Pin Code – 492002.

ii. The Price evaluation will include all Duties and Taxes as given below:

i) In cases of discrepancy between the cost quoted in words and in figures, cost quoted

in words will be considered.

ii) In evaluation of the price of an imported item, the price will be determined inclusive

of the Customs Duty;

iii) In evaluation of the price of articles which are subject to Excise Duty, the price will

be determined inclusive of such Excise Duty;

iv) In a tender where all the tenders are from within the State of Chhattisgarh, or where

all the tenders are from outside the State of Chhattisgarh, the GST shall be

included for the evaluation of the price; and

v) Price evaluation will be inclusive of all Taxes and delivery charge up to respective

location as per details mentioned in Annexure A.

iii. The lowest cost as per the above evaluation will be declared as L1. Commercial Tax

Department will not be responsible for any erroneous calculation of tax rates or any

subsequent changes in rates or structure of applicable taxes. All differences arising out as

above shall be fully borne by the Successful Bidder. Price shall be inclusive of all freight,

forwarding, transit insurance and installation charges.

NOTE:

Experienced bidders of Chhattisgarh would be given preference/consideration.

Page 22 of 73

5. GENERAL TERMS AND CONDITIONS OF THE BID

Note: Bidders must read these conditions carefully and comply strictly while submitting

their bids.

1. THE BIDDER IS EXPECTED TO EXAMINE ALL INSTRUCTIONS, forms, terms,

and specifications in the bidding documents. Failure to furnish any information required in

the bidding documents or submitting a bid not substantially responsive to the bidding

documents in any respect may result in the rejection of the bid.

2. THE BIDDER SHALL BEAR ALL THE COSTS associated with the preparation and

submission of its bid, and Commercial Tax Department, Government of Chhattisgarh in no

case will be responsible or liable for these costs, regardless of conduct or outcome of bidding

process.

3. PROFESSIONAL EXCELLENCE AND ETHICS: Tendering Authority requires that all

bidders participating in this bid adhere to the highest ethical standards, both during the

selection process and throughout the execution of the contract.

4. CURRENCY OF FINANCIAL PROPOSAL shall be made in Indian Rupees (INR) only.

5. FAILURE OF THE SUCCESSFUL BIDDER to comply with any of the requirement shall

constitute sufficient ground for the annulment of the award, in this event, the Commercial

Tax Department; Government of Chhattisgarh may have to re-Tender as per CVC

Guidelines.

6. AMENDMENT/CANCELLATION: The Tendering Authority reserves the right to cancel

this Tender at any time without any obligation to the bidders. The Tendering Authority at

any time, prior to the deadline for submission of Proposals, may amend the Tender by

issuing an addendum in writing or by standard electronic means. The addendum will be

binding on all the bidders. Bidders shall acknowledge receipt of all amendments. To give

bidders reasonable time to take an amendment into account in their Proposals, the Tendering

Authority may, if the amendment is substantial, extend the deadline for the submission of

Proposals.

7. RIGHT TO ACCEPT ANY BID AND TO REJECT ANY OR ALL BIDS: The

Tendering Authority reserves the right to accept any bid, and to annul the bid process and

reject all bids at any time prior to award of contract, without assigning any reason & without

thereby incurring any liability to the affected bidder or bidders or any obligation to inform

the affected bidder or bidders of the grounds for the action.

Page 23 of 73

8. CONDITIONAL BIDS: If a bidder imposes conditions, which is in addition to or in conflict

with the conditions mentioned herein, his bid is liable to be summarily rejected. In any case

none of such conditions will be deemed to have been accepted unless specifically mentioned

in the letter of acceptance of bid issued by the Tendering Authority.

9. PERIOD OF VALIDITY. Bids shall remain valid for 180 days after last date for bid

submission prescribed by Commercial Tax Department, Government of Chhattisgarh which

may be extended with mutual consent. A bid valid for a shorter period may be rejected by

Commercial Tax Department, Government of Chhattisgarh as non-responsive.

10. LATE BIDS: Any bid received by the Tendering Authority after the deadline for submission

of bids will be rejected and will not to be considered.

11. NOTIFICATION OF AWARD: Prior to the expiration of the period of the bid validity,

Commercial Tax Department, Government of Chhattisgarh will notify the successful bidder

in writing that its bid has been accepted. After notification of award bidder will submit

Security deposit in the form of Performance Bank Guarantee and Commercial Tax

Department, Government of Chhattisgarh will release the work order for the same.

12. ANY MATTER WHICH HAS NOT BEEN COVERED UNDER THESE

PROVISIONS shall be governed as per the provisions of Chhattisgarh Store Purchase

Rules, 2002.

13. ACCEPTANCE TESTING: The equipment will be tested by Commercial Tax Department,

Government of Chhattisgarh or Commercial Tax Department nominated agency. The

specific acceptance parameters will be agreed with the successful bidder before signature of

the contract.

14. PROPRIETARY RIGHTS: The supplier shall indemnify the Purchase against all third

party claims of infringement of patent, copy right, trademark, license or industrial design

rights, software piracy arising from use of goods or any part thereof within India.

15. DELAYS IN THE PERFORMANCE OF SUPPLIER’S OBLIGATION: Any delay by

the supplier in the performance of its delivery obligations shall render the supplier liable to

any or all of the following sanctions – forfeiture of its performance security, imposition of

liquidated damages and / or termination of the work order for default.

16. PENALTY: All the items should be delivered as per the schedule of delivery attached in the

Annexure-IV from the date of placement of order by Commercial Tax Department,

Government of Chhattisgarh, any delay will attract penalty.

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S.No. Timeframe Penalty Clause/Description

1. Within 90 Days Nil Delivery & installation: Within 90 working

days from the date of confirmed purchase

order.

2. Beyond 90 days

of confirmed

purchase order

Sum equivalent to one

percent (1%) of the total

contract value for the

particular location for

each calendar week of

delay or part thereof be

deducted upto 10%

If the bidder fails to deliver and install the

requisite hardware and software within 90

working days of the issue of the confirmed

purchase order then sum equivalent to 1% of

the total contract value for the particular

school for each calendar week of delay or

part thereof be deducted up 10%

3. Delay beyond 10

Weeks

It will be sufficient to

cause for termination of

the contract. In that case

the Performance Bank

Guarantee of the bidder

will be forfeited.

Delay in excess of 10 weeks will be

sufficient to cause for termination of the

contract. In that case the Performance Bank

Guarantee of the bidder will be forfeited.

4. Resolution of

issues for

Severity Leve1 I

within 3 days.

Rs. 300 per day During warranty period, if the complaint is

not resolved within Severity levels defined,

the penalty of Rs. 300 per day.

The bidder shall give an undertaking to this

clause.

5. Resolution of

issues for

Severity Leve1

II within 3 days.

Rs. 200 per day During warranty period, if the complaint is

not resolved within Severity levels defined,

the penalty of Rs. 200 per day for Severity

Level-II

The bidder shall give an undertaking to this

clause.

6. Resolution of

issues for

Severity Level-I

and Level-II

between 4th

day

150% of Rs. 300 per day

for Severity Level-I


for Severity Level-II

If the complaint is not resolved within 7 days

for both Severity Levels, then from 8th day

to 14th day, penalty would be levied @

150%.

The amount of penalty will be recovered

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till 7th

Day from the Performance Bank Guarantee or

quarterly payment during warranty period.

7. Resolution of

issues for

Severity Level-I

and Level-II

from 8th

day

onwards


for Severity Level -1


for Severity level-II

If the complaint is not resolved within 14

days for both Severity Levels then from 15th

day onwards, penalty would be levied @

200%.

The amount of penalty will be recovered

from the Performance Bank Guarantee or

quarterly payment during warranty period.

8. Beyond

stipulated

maximum

downtime

Penalty of 200% of Rs.

300 per day for Severity

Level-I and 150% of Rs.

200 per day for Severity

Level-II

In case an item is not usable beyond the

stipulated maximum down due to hardware

failure the bidder will be required to arrange

for an immediate replacement of the same till

it is repaired. Failure to arrange for the

immediate repair/replacement will be liable

for penalty of RS. 300 per day for Severity

Level-I and Rs. 200 per day for Severity

Level-II. The amount of penalty will be

recovered from the Performance Bank

guarantee or quarterly payment.

17.1 Delay in excess of 8 weeks will be sufficient to cause for termination of the contract. In

that case the Performance Bank Guarantee of the bidder will be forfeited.

17.2 In case, the selected bidder does not supply the ordered items for any reason, the bidder

will be liable to pay the difference amount to the purchaser, over and above the performance

guarantee, which indenter department has to pay to the next or other selected bidder for

purpose of the said items.

17.3 Free maintenance services shall be provided by the bidder during the period of

warranty of 3 years after installation.

Note: The penalty will be calculated on annual basis.

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17. PROFORMA OF BANK GUARANTEE (PBG): The Selected Bidder at his own expense

shall deposit 10% of the contract value as a PBG to Commercial Tax Department,

Government of Chhattisgarh, before releasing the Work Order. The PBG will be released

after Three years three months (3 years & 3 months) of the Work Order subject to successful

completion of scope of work mentioned in the RFP.

18. LIQUIDATED DAMAGES: If the supplier fails to deliver any or all the goods or perform

the services within the time period specified in the contract, Commercial Tax Department,

Government of Chhattisgarh shall without prejudice to its other remedies under the contract,

deduct from the contract price, as liquidated damages, (not by way of penalty) 2% per week

of the value of undelivered items to a maximum of 5% and the penalty shall be deducted

from final amount paid by Commercial Tax Department, Government of Chhattisgarh. The

Commercial Tax Department, Government of Chhattisgarh reserves the right to cancel the

order in case the bidder will not deliver the equipment beyond 10 weeks after the delivery

period.

19. TERMINATION FOR DEFAULT: Commercial Tax Department, Government of

Chhattisgarh may, without prejudice to any other remedy for breach of contract, by written

notice of default sent to the supplier, terminate this contract in whole or in part, if it is

satisfied that:

a. The supplier fails to deliver any or all of the goods within the time period(s) specified in the

contract.

b. The supplier fails to perform any other obligation (s) under the contract; or

c. The supplier, in either of the above circumstances does not rectify / remedy its failure within

a period of 15 days (or such longer period as the Commercial Tax Department, Government

of Chhattisgarh may authorize in writing) after receipt of the default notice from

Commercial Tax Department, Government of Chhattisgarh. In the event Commercial Tax

Department, Government of Chhattisgarh terminate the contract.

20. FORCE MAJEURE

a. Notwithstanding the provisions of clauses 18, 19 and 20 the bidder shall not be liable for

forfeiture of its performance security, liquidated damages or termination for default, if and

to the extent that, its delay in performance or other failure to perform its obligation under

the contract is the result of an event of force majeure.

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b. For purposes of this clause, “Force Majeure” means an event beyond the control of the

supplier and not foreseeable events may include, but are not restricted to, acts of

Commercial Tax Department, Government of Chhattisgarh in its sovereign capacity, wars

or revolutions, fires, floods, epidemics, quarantine restrictions and freight embargoes and

other acts of God.

c. If a force majeure situation arises, the supplier shall promptly notify to Commercial Tax

Department, Government of Chhattisgarh in writing of such condition and the cause thereof.

Unless otherwise directed by Commercial Tax Department, Government of Chhattisgarh in

writing, the supplier shall continue to perform its obligation under the contract as far as is

reasonably practical, and shall seek all reasonable alternative means for performance not

prevented by the force majeure event.

d. If the force majeure condition(s) mentioned above be in force for a period of 30 days or

more at any times, Commercial Tax Department, Government of Chhattisgarh shall have the

option to terminate the contract on expiry of 30 days of commencement of such force

majeure by giving 14 days notice to the supplier in writing. In case of such termination, no

damages shall be claimed by either party against the other, save and except those which had

occurred under any other clause of this contract prior to such termination.

21. TERMINATION FOR INSOLVENCY: Commercial Tax Department, Government of

Chhattisgarh may at any time cancel the Agreement/Contract by giving written notice to

the supplier, if the supplier becomes bankrupt or otherwise insolvent, provided that such

termination will not prejudice or affect any right of action or remedy which has accrued or

will accrue thereafter to Commercial Tax Department, Government of Chhattisgarh.

22. TERMINATION FOR CONVENIENCE: Commercial Tax Department, Government of

Chhattisgarh, may by 14 days time period written notice sent to the supplier, terminate the

Agreement/Contract, in whole or in part, at any time for its convenience. The notice of

termination shall specify that termination is for Commercial Tax Department’s convenience

and the extent to which performance of work under the Agreement/Contract is terminated

and the date upon which such termination becomes effective.

23. RESOLUTION OF DISPUTES: Commercial Tax Department, Government of

Chhattisgarh and the supplier shall make every effort to resolve amicably by direct informal

negotiation any disagreement or dispute arising between them under or in connection with

the contract. If, after thirty days from the commencement of such informal negotiations

Commercial Tax Department, Government of Chhattisgarh and the supplier have been

Page 28 of 73

unable to resolve amicably a contract dispute, either party may require that the dispute be

referred for resolution as per Arbitration and Conciliation Act, 1996 (No. 26 of 1996) or

Committee constituted/headed by Chief Secretary, Government of Chhattisgarh.

24. APPLICABLE LAW: The work order shall be interpreted in accordance with the laws of

India, irrespective of the place of delivery, the place of performance or place of payment

under the contract. The contract shall deem to have made at the place in India from where the

contract has been issued.

25. NOTICES: Any notice given by one party to the other pursuant to this contract shall be sent

in writing or Telefax and confirmed in writing to Commissioner, Commercial Tax

Department , Sector-19, North block, Capitol complex, Atal nagar (C.G.), Pin Code –

492002.

A notice shall be effective when delivered or on the notice’s effective date whichever is

later.

26. TAXES & DUTIES: The supplier shall be entirely responsible for all taxes, duties, license

fee etc. All custom duties and levies, duties, Indian Foreign Exchange Law, RBI Guidelines,

GST payable on components, raw materials and any other items used for their consumption

or dispatched directly to respective location of sites in the State of Chhattisgarh.

Any upward/downward revision of taxes shall be applicable at the time of invoicing.

However, to arrive at the bid value of the respective bidder, bidder has to quote the charges

inclusive of all taxes mentioning the prevailing tax rates.

27. DEFENCE OF SUITS: If any action in court is brought against the Commercial Tax

Department, Government of Chhattisgarh / Consignee for failure or neglect on the part of the

bidder to perform any acts, matters, covenants or things under the contract or for the damage

or injury caused by the alleged omission of neglect on the part of the contractor, his agents,

representatives or sub-contractors, workmen supplier or employees, the contractor in all such

cases shall indemnify and keep Commercial Tax Department, Government of Chhattisgarh

harmless from all costs, damages, expenses or decrees arising out of such action.

Governing Law: This contract shall be governed in accordance with the laws of India.

Page 29 of 73

Jurisdiction of Courts: The High Court of Chhattisgarh at Bilaspur, has exclusive

jurisdiction to determine any proceeding in relation to the Contract.

Compliance with Laws: The Selected Bidder shall comply with the laws in force in India in

the course of performing the Contract.

28. WARRANTY: The Product quoted should be covered for Three years comprehensive onsite

warranty from the date of final delivery/services and acceptance by Commercial Tax

Department, Government of Chhattisgarh / Commercial Tax Department nominated testing

agency.

29. SPECIAL CONDITIONS OF BID

1. SUPPLY AND COMMISSIONING:-

For the Hardware Manufactured in India

a) Bidder should conduct sample pre-dispatch inspection on all hardware as per

tender specification.

b) Commercial Tax Department, Government of Chhattisgarh may nominate third

party agencies who will conduct independent inspection and specification

conformity on random sample basis at the manufacturer’s plant if necessary.

c) System Integrator would bear the cost of third party inspection for one

manufacturing plant of the supplier if necessary. If a Successful Bidder wants to

produce in more than one location, then the cost of positioning the third party

inspection by Commercial Tax Department, Government of Chhattisgarh in the

second and subsequent plants would be borne by the Successful Bidder at their

cost only.

d) Laptop to be supplied must give same performance results or better results with

respect to technical evaluation results.

2. PACKAGING AND STORAGE:-

Packaging:-

Each package would contain the month and year of manufacture, manufacturer's

serial number and barcode printing of manufacturing details. Stickers containing

the manufacturer's serial number and barcode printing of the serial number with

Page 30 of 73

one number should be stuck outside the Carton box, in the Warranty manual and

in the acknowledgement form. Detailed instructions regarding this aspect would

be issued to the Successful Bidder(s) by Commercial Tax Department,

Government of Chhattisgarh. The Successful Bidder should furnish the service

centre details in each carton box to enable the beneficiaries to contact the

appropriate service centre in case of necessities. Similarly, the toll free

telephone number also should be prominently displayed in the user manual to

facilitate the beneficiaries.

a) Accepted items after third party inspection should be stuck with QC Passed slip.

b) Individual items should be packed in polythene pouches of appropriate sizes.

c) Laptop should be packed as per the standard packing followed by Industry. All

other items should be individually packed and put inside the Laptop box. Finally,

the packing slip should be dropped inside the carton boxes.

d) The carton boxes should be sealed and preserved in the stores. The

manufacturer's serial number should be prominently stuck / written on the carton

box along with Barcode (code 3 of 9 standards). Removable stickers should be in

addition to the normal printing on the carton boxes.

e) Each box should contain a delivery note containing the manufacturer serial

number, month and year of manufacturing along with provision for writing down

the beneficiary number, name and date of delivery.

Packing List:-

A packing list should be prepared for the following items.

i) All hardware’s model number, batch number and serial number

ii) User Manual in Hindi and English in soft or print format.

iii) Do’s and Don’ts instruction leaflet in Hindi and English.

iv) A brochure containing help desk logo having website address, call centre

telephone numbers shall be placed in the warranty card, user manual, Do's and

Don'ts instruction guide in Hindi and English.

v) Names and addresses of Service centres, contact persons in service centre,

Telephone numbers and also the supervisor's name, address and telephone

numbers to enable the end user to contact the supervisors in the event of poor

service by the authorized service personnel.

vi) Two number of removable barcode stickers containing the manufacturer's serial

Page 31 of 73

number. This should be as per the format prescribed by Commercial Tax

Department, Government of Chhattisgarh.

3. LOCATIONS FOR SUPPLY OF GOODS AND SERVICE:

a) The equipment and Services under this contract shall be supplied and

commissioned in the respective locations.

b) The Supplier shall adhere to all the technical as well as commercial terms

irrespective of the location of the site.

c) All hardware’s and peripherals shall be supplied in full as per ordered

configuration and quantity for acceptance testing. The Hardware which does not

comply with the technical specification will not be accepted under any

circumstance.

d) Insuring the goods in transit is the responsibility of the suppliers.

e) The items should be delivered at the locations and items should be handed over to

the officials/acceptance teams concerned at the locations. The list of locations and

respective quantity will be provided to the Successful Bidder.

f) The Successful Bidder shall send status report on delivery in the format to be

prescribed in such intervals as may be required by Commercial Tax Department,

Government of Chhattisgarh from time to time till the execution of the entire

order.

g) A leaflet containing the details of the System Integrator responsible to attend the

installation, warranty services at each geographical area, name and designation of

the contact persons and Nodal Officer, higher level in-charge who is responsible

to oversee the service centres, person to whom complaints can be made in case

the service provided by any centre is not satisfactory, phone, fax, mobile numbers

& email address must be provided along with each peripheral delivered. This

would enable the beneficiaries to directly approach the System Integrator not

service centres in the event of repairs. These details also should be provided to

Commercial Tax Department, Government of Chhattisgarh. This would be

published on Commercial Tax Department’s website.

h) If within a month of delivery and commissioning but within the warranty period,

the operation or use of the equipment proves to be unsatisfactory, the Successful

Bidder shall replace the faulty ones or carry out necessary repairs as per the

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warranty terms and conditions agreed upon with Commercial Tax Department,

Government of Chhattisgarh.

i) In case the Successful Bidder fails to carry out the warranty regulations,

Commercial Tax Department, Government of Chhattisgarh would engage any

other operator and carry out the service/replacement and deduct the amounts from

the warranty amount retained by Commercial Tax Department, Government of

Chhattisgarh as per the payment terms or from their pending bills or any money

due or payable to them.

4. INSURANCE: The delivery and Installation of goods to the destination is the

responsibility of the successful bidder only. The goods supplied under the work

order should be covered for comprehensive Insurance by the Successful Bidder till

delivery, installation and acceptance by the authorized person. Successful Bidder

should manage and maintain all peripherals till the 3 years.

5. ACCEPTANCE :

a) The concerned Nodal Officer will make suitable arrangement for verifying the

hardware supplied and accepting the same. Nodal Officer will ensure that all

peripherals are installed properly.

b) The authorized representative of the Successful Bidder should carry out the testing

along with acceptance team from the department.

c) The Acceptance team would be constituted by the Nodal Officer. Team will include

an authorized representative of the successful bidder. The Nodal Officer will issue

the acceptance / rejection certificate within 7 days of receiving the hardware’s

mentioning the report.

6. BILLING:

The Successful Bidder shall raise the invoice for the hardware/ peripherals supplied

in the name of Commercial Tax Department, Government of Chhattisgarh and

shipping address will be site address, where the all peripherals are delivered and

installed. A signed copy of delivery and installation acceptance of peripherals by

Nodal Officer should be submitted along with Invoice.

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7. SUPPORT SERVICES:

a) The Successful Bidder should provide comprehensive maintenance of the all

hardware’s, which shall include corrective maintenance at the service centres.

b) The maintenance shall include replacement of all parts. If the any hardware is down,

the same should be repaired/ restored/ replaced within 72 Hours.

c) The Purchaser reserves right to terminate the contract in the event of unsatisfactory

maintenance and claim damages and costs for non-fulfillment of contract.

d) No advance payment will be made by Commercial Tax Department, Government of

Chhattisgarh against placing the order to the bidder.

8. VALIDITY OF AGREEMENT

The contract will be valid for a period of 3 years after successful GO-LIVE of

operation and maintenance and may be extended up to 2 years on mutual agreement.

The GO-LIVE period will be 3 months from the date of signing of the Agreement.

PAYMENT TERMS

a) All payments will be made in INR only.

b) No advance will be paid or no letter of credit will be issued.

c)

S.

No.

Payment

Schedule

Clause Documents/Verification

Process

90% of the

Payment of

Hardware

After successful delivery,

Installation and

inspection of the ordered

goods

Delivery Challan need to be

submitted. The inspection will

be done as decided by

Commercial Tax Department,

Government of Chhattisgarh,

Inspection certificate also need

to be submitted with the invoices

signed by Inspection committee.

Invoices will be processed once

in the month after the successful

installation.

10% of the On Third year after Uptime (hardware status) format

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Payment of

Hardware

service/maintenance

assessment of invoices

and deduction of penalty,

if any applicable.

approved by Commercial Tax

Department, Government of

Chhattisgarh / on quarterly basis.

d) Any upward/downward revision of taxes shall be applicable at the time of invoicing.

However, to arrive at the bid value of the respective bidder, bidder has to quote the

charges inclusive of all taxes mentioning the prevailing tax rates.

e) The Duties and Taxes as applicable at the time of supply within the Delivery Schedule

specified in the Tender will be paid. In case, the Duties and/or Taxes have been

reduced retrospectively, the successful bidder is liable to return the same.

f) The Successful Bidder will have full and exclusive liability for payment of all Duties,

Taxes and other statutory payments payable under any or all of the Statutes/Laws/Acts

etc now or hereafter imposed.

g) Payment shall be made within 30 days of the submission of invoices.

h) The payment will be subject to fulfilment of warranty obligations.

30. AWARD OF CONTRACT

1. The calculation for L1 will be done on basis of Total Overall Cost proposed by bidder as per

Financial Proposal submitted by the bidder (Annexure – III).

Page 35 of 73

ANNEXURE I – DRAFT PERFORMANCE GUARANTEE

(To be issued by a Bank)

This Deed of Guarantee executed at ————————— by ———————— (Name of the

Bank) having its Head/Registered Office at —————————————— (hereinafter

referred to as ―the Guarantor) which expression shall unless it be repugnant to the subject or

context thereof include its heirs, executors, administrators, successors and assigns;

In favour of The Commissioner, Commercial Tax Department, Government of Chhattisgarh,

having its office at Sector-19, North block, Capital complex, Atal nagar (C.G.) (hereinafter called

― Commissioner, Commercial Tax Department, Government of Chhattisgarh, which expression

shall unless it be repugnant to the subject or context thereof include its executors,

administrators, successors and assigns);

Whereas M/s _ a company formed under (specify the applicable

law) and having its registered office at has been, consequent to conduct and

completion of a competitive bidding process in accordance with the letter of requirements in

Document No. dated / /2018 issued by Commissioner, Commercial Tax Department,

Government of Chhattisgarh, and selected M/s (hereinafter referred to as the bidder) for the

Agreement by Commissioner, Commercial Tax Department, Government of Chhattisgarh as

more specifically defined in the aforementioned document including statement of work and

the Agreement executed between the Commissioner, Commercial Tax Department, Government

of Chhattisgarh and bidder. The Agreement requires the bidder to furnish an unconditional and

irrevocable Bank Guarantee for an amount of Rs. /- (Rupees only) by way of security

for guaranteeing the due and faithful compliance of its obligations under the Agreement.

Whereas, the bidder approached the Guarantor and the Guarantor has agreed to provide a

Guarantee being these presents:

Now this Deed witnessed that in consideration of the premises, we, ————— Bank hereby

guarantee as follows:

1. The bidder shall implement the Project, in accordance with the terms and subject

to the conditions of the Agreement, and fulfil its obligations there under.

Page 36 of 73

2. We, the Guarantor, shall, without demur, pay to Commissioner, Commercial Tax

Department, Government of Chhattisgarh an amount not exceeding Rs. (Rupees

only) within 7 (seven) days of receipt of a written demand therefore from

Commissioner, Commercial Tax Department, Government of Chhattisgarh stating that the Bidder

has failed to fulfil its obligations as stated in Clause 1 above.

3. The above payment shall be made by us without any reference to the Bidder or any

other person and irrespective of whether the claim of the Commissioner, Commercial Tax

Department, Government of Chhattisgarh is disputed by the bidder or not.

4. The Guarantee shall come into effect from (Start Date) and shall continue

to be in full force and effect till the earlier of its expiry at 1700 hours Indian Standard Time

on (Expiry Date) (both dates inclusive) or till the receipt of a claim, from the

Commissioner, Commercial Tax Department, Government of Chhattisgarh under this

Guarantee, which is one month after the expiry of Performance Guarantee, whichever is earlier.

Any demand received by the Guarantor from Commissioner, Commercial Tax Department,

Government of Chhattisgarh prior to the Expiry Date shall survive the expiry of this Guarantee

till such time that all the moneys payable under this Guarantee by the Guarantor to

Commissioner, Commercial Tax Department, Government of Chhattisgarh.

5. In order to give effect to this Guarantee, Commissioner, Commercial Tax

Department, Government of Chhattisgarh shall be entitled to treat the Guarantor as the

principal debtor and the obligations of the Guarantor shall not be affected by any variations in

the terms and conditions of the Agreement or other documents by Commissioner, Commercial

Tax Department, Government of Chhattisgarh or by the extension of time of performance

granted to the bidder or any postponement for any time of the power exercisable by

Commissioner, Commercial Tax Department, Government of Chhattisgarh against the bidder or

forebear or enforce any of the terms and conditions of the Agreement and we shall not be

relieved from our obligations under this Guarantee on account of any such variation, extension,

forbearance or omission on the part of Commissioner, Commercial Tax Department, Government

of Chhattisgarh or any indulgence by Commissioner, Commercial Tax Department to the bidder

to give such matter or thing whatsoever which under the law relating to sureties would but for

this provision have effect of so relieving us.

6. This Guarantee shall be irrevocable and shall remain in full force and effect until

all our obligations under this guarantee are duly discharged.

Page 37 of 73

7. The Guarantor has power to issue this guarantee and the undersigned is duly

authorized to execute this Guarantee pursuant to the power granted under

In witness, whereof the Guarantor has set its hands hereunto on the day, month and year first

here-in- above written.

Signed and Delivered by and authorized office.

Authorized Signatory Bank

Page 38 of 73

ANNEXURE II – COMPLIANCE SHEET

LAPTOP SPECIFICATION AND COMPLIANCE SHEET:

Description Specifications

Processor Make Intel

Processor Intel Core I5-8250U Processor 8th

Generation or latest

RAM 8 GB RAM

Expandable Upto 32GB or higher

RAM Type DDR4 or higher

RAM Speed 2400 or higher

Maximum Turbo

Frequency

3.4 GHz

Storage 1 TB SATA HDD

Screen Size 15.6" or more diagonal anti-glare LED(1366x768) or more

Graphics Integrated, Intel HD Graphics

Communication Integrated Intel 10/100 Mbps Ethernet LAN, Intel Wireless Wi Fi Link

802.11 a/b/g/n/ac ,Integrated Bluetooth

I/O Ports 1 USB 3.0; 2 USB 2.0; 1 HDMI; 1 Headphone / microphone combo; 1

AC power; 1 RJ-45

Battery Type 40 W hr Li-ion or higher

Battery Life 4 Hrs or higher

OS (Preloaded) 64 bit Windows 10 Professional

Web CAM Integrated

Certifications Energy star ,UL,FCC or Equivalents

Warranty 3 year Onsite comprehensive warranty including battery and adapter

Optical drive DVD+/-RW Super Multi DL

Carry Case Executive type (OEM Make)

Information

Accessibility

Product Details, specification and brochure to be available in OEM

Website. The Specification of the product mentioned in the website

should conform to the configuration mentioned above.

Page 39 of 73

PRINTER SPECIFICATION AND COMPLIANCE SHEET:


TYPE MONO LASER PRINTER

CATRIDGE

TECHNOLOGY

COMPOSITE

NETWORK

CAPABILITY

YES

DUPLEX YES

PAPER SIZE A4 SIZE

PPM 14 PPM or higher

MEMORY 128 MB or higher

WARRANTY 3 YEARS

Information

Accessibility




Page 40 of 73

MULTI FUNCTION PRINTER SPECIFICATION AND COMPLIANCE SHEET:


TYPE MONO LASER PRINTER

CATRIDGE

TECHNOLOGY

COMPOSITE

NETWORK

CAPABILITY

YES

DUPLEX YES

PAPER SIZE A4 SIZE

PPM 38 PPM or higher

MEMORY 512 MB or higher

FAXING FEATURE YES

SCANNING

FEATURE

YES

COPING FEATURE YES

WARRANTY 3 YEARS

Information

Accessibility




Page 41 of 73

UPS SPECIFICATION AND COMPLIANCE SHEET:


Technology MOSFET-PWM

KVA 1000VA/1KVA

WARRANTY 2 YEARS OR MORE

BACKUP TIME 30 MINUTES.

Information

Accessibility


Website. The Specification of the product mentioned in the website should

conform to the configuration mentioned above.

DESKTOP (SERVER) SPECIFICATION AND COMPLIANCE SHEET:


Processor Make Intel

Processor Generation 7th

Processor Intel Core i5 7500 or latest

RAM 8 GB DDR4 2400 MHz SDRAM expandable to 64GB (4 DIMM Slot)

Form Factor Mini Tower / Tower

Graphics Integrated, Intel HD Graphics

Hard Disk Drive 1 TB SATA (7200 Rpm) or higher

Keyboard & Mouse Standard Full size Keyboard with Optical Mouse (Same OEM as PC)

Networking 10/100/1000 ON BOARD INTEGRATED Gigabits Base T

Interface I/O ports: Audio ports, 1x VGA,1xHDMI, minimum 6 USB ports with 2

in front (atleast 2 USB 3.0), 1 x RJ45 LAN jack

Audio Integrated Speakers

Optical Drive 16X DVD±RW or higher

Certification Energy star ,UL,FCC or Equivalents

Operating System

(Pre Loaded)

64 bit Windows 10 Professional

Warranty 3 year Onsite comprehensive warranty

Page 42 of 73

Monitor Size 19.6 inches or more

Expansion Slots One or more Full-Length PCI Slots, One or more PCI express x1

slots, One or more Full length PCI x16 slots

Information

Accessibility




Page 43 of 73

ANNEXURE III – FINANCIAL PROPOSAL FORMAT

To be submitted in original along with the Proposals (ENVELOP - C)

Tender Document No. -------

To



Atal nagar (C.G.)

Pin Code – 492002

Tel: 0771– 2512666

Fax:

Sir,

I/We hereby submit our Proposal for the “Supply, Installation and Maintenance of Computer

Systems at Head Office/ Divisional/ Circle Office (s)” mentioned in the Tender Document

within the time specified and in accordance with the Special Terms and Conditions as well as

Scope of Work. The rates are quoted in the prescribed format given below:

Table: A

Sr.

No.

Item

Unit

(A)

Per Unit

Rate

(B)

Per Unit Tax

(C )

Per Unit Cost

inclusive of

Tax

D=(B+C)

Total Cost

A*D

1 Laptop 7

2 Printer 221

3 Multi Function

Printer

10

4 Online UPS 228

5 Desktop with

Monitor

256

Total Overall

Cost= X

X

*Specification for Devices is available on page no…. Annexure II

Total Overall Cost = X

Page 44 of 73

Please note the following:

1. All quoted prices should be inclusive of all taxes and duties prevailing on the date

of proposal submission.

2. L1 would be identified for Table ‘A’.

3. Since the price proposal is in INR, Commercial Tax Department, Government of

Chhattisgarh shall not consider any upward variation/ fluctuation on account of any

foreign exchange at any time during the currency of the contract.

4. Prices are valid for a period of 180 Days from date of submission of the Bid.

5. Other than what is given above, the bidder is expected to account for any other

deliverable to make the implementation successful and will be considered for commercial

evaluation.

6. Commercial Tax Department, Government of Chhattisgarh reserves the right to

increase/decrease/amend the no. sites at the time of the Agreement or during the

Contract Period.

Signature of the bidder with seal

Page 45 of 73

ANNEXURE-IV

TENTATIVE DELIVERY SCHEDULE*

a. Date of Issuance of PO : T0

b. Delivery and Installation of Hardware’s : T0 + 3 Months

We will deliver all the Hardware’s and peripherals based on the above delivery schedule at

the designated distribution locations in Chhattisgarh state as per the list provided by

Commercial Tax Department, Government of Chhattisgarh.

*90 days’ time will be provided for delivery and installation after issuance of Purchase

Order from Commercial Tax Department, Government of Chhattisgarh. Bidder also need to

provide detailed Project Plan with Delivery and installation time lines on it location wise

with the submitted Tender

Dated _____________ 2018 (Signature and seal of Bidder)

Page 46 of 73

ANNEXURE A - List of locations

S

No

Division Center Sub-Ordinate Offices Location

1

Hea

d

Off

ice Raipur Atal

nagar

Head Office Capitol Complex, North

Block, Sector 19, Atal nagar

2

Ra

ipu

r D

ivis

ion

01

Raipur Civil

Lines

Divisional Joint

Commissioner Division 01

First Floor Vanijyik Kar

Bhawan, Near Raj Bhawan,

Civil Lines Raipur

3 Raipur Civil

Lines

Appeal Joint




Civil Lines Raipur

4 Raipur Civil

Lines

Joint Commissioner

Enforcement



Civil Lines Raipur

5 Raipur Civil

Lines

Assitant Commissioner

State Tax Circle 01

Second Floor Vanijyik Kar


Civil Lines Raipur

6 Raipur Civil

Lines


State Tax Circle 02



Civil Lines Raipur

7 Raipur Civil

Lines


State Tax Circle 03



Civil Lines Raipur

8 Raipur Civil

Lines


State Tax Circle 04

Ground Floor Vanijyik Kar


Civil Lines Raipur

9 Raipur Civil

Lines


State Tax Circle 05



Civil Lines Raipur

10 Mahasamund Assitant Commissioner

State Tax

Lohani Building, Near

Railway Crossing,

Mahasamund

11

Ra

ipu

r D

ivis

ion

02

Raipur

Devendra

Nagar

Divisional Joint


Third Floor Nayi Duniya

Buiding Devendra Nagar

Raipur

12 Raipur

Devendra

Nagar


State Tax Circle 06

First Floor Nayi Duniya


Raipur

13 Raipur

Devendra

Nagar


State Tax Circle 07

First Floor Nayi Duniya


Raipur

14 Raipur

Devendra

Nagar


State Tax Circle 08

Second Floor Nayi Duniya


Raipur

Page 47 of 73

15 Raipur

Devendra

Nagar


State Tax Circle 09

Second Floor Nayi Duniya


Raipur

16 Dhamtari Assitant Commissioner

State Tax

Second floor, Kushal

Complex, Near Bus Stand

Dhamtari

17 Bhatapara Assitant Commissioner

State Tax

Opp Hathnipara Gate,

Tarenga Road Bhatapara

18 Jagdalpur Assitant Commissioner

State Tax Circle 01

Chitrakot Road, Beside

Gayatri Mandir, Jagdalpur

19 Jagdalpur Assitant Commissioner

State Tax Circle 02

Chitrakot Road, Beside

Gayatri Mandir, Jagdalpur

20

Bil

asp

ur

Div

isio

n 0

1

Bilaspur

Infront of New

Bus Stand

Divisional Joint


Ambey Plaza, Opposite New

Bus Stand Tifra Bilaspur

21 Bilaspur

Infront of New

Bus Stand

Appeallate Joint

Commissioner



22 Bilaspur

Infront of New

Bus Stand

Joint Commissioner

Enforcement



23 Bilaspur

Infront of New

Bus Stand


State Tax Circle 01



24 Bilaspur

Infront of New

Bus Stand


State Tax Circle 02



25 Ambikapur Assitant Commissioner

State Tax

Near Nawapara Church,

Ambikapur

26 Koriya

Manendragarh


State Tax

PWD Tiraha, Ambikapur

Road Manendragarh

27

Bil

asp

ur

Div

isio

n 0

2

Bilaspur

Infront of New

Bus Stand

Divisional Joint




28 Bilaspur

Vyapar Vihar


State Tax Circle 03

Nehru Complex, First Floor,

Old RTO Office, Vyapar

Vihar Bilaspur

29 Korba Assitant Commissioner

State Tax Circle 01

Collectorate Campus, Korba

30 Korba Assitant Commissioner

State Tax Circle 02

Collectorate Campus, Korba

31 Raigarh Assitant Commissioner

State Tax Circle 01

Vanijyik Kar Bhawan, Near

Income Tax Office, Panjari

Plant Chakradhar Nagar

Page 48 of 73

Raigarh

32 Raigarh Assitant Commissioner

State Tax Circle 02


Income Tax Office, Panjari

Plant Chakradhar Nagar

Raigarh

33 Janjgir -

Champa


State Tax

Kuber Gali, Naila, Janjgir

Chmapa

34

Du

rg D

ivis

ion

Durg Malviya

Nagar Chowk

Divisional Joint

Commissioner


Malviya Chowk, Jail Road

Durg

35 Durg Malviya

Nagar Chowk

Appeal Joint

Commissioner



Durg

36 Durg Malviya

Nagar Chowk


State Tax Circle 01



Durg

37 Durg Malviya

Nagar Chowk


State Tax Circle 02



Durg

38 Durg Malviya

Nagar Chowk


State Tax Circle 03



Durg

39 Durg Malviya

Nagar Chowk


State Tax Circle 04



Durg

40 Kabirdham Assitant Commissioner

State Tax

Near Ashoka College, G

Shyam Nagar Kawardha

Kabirdham

41 Rajnandgaon Assitant Commissioner

State Tax

Panchayat Bhawan, Near

Railway Station

Rajnandgaon

Page 49 of 73

ANNEXURE V - PROPOSAL COVERING LETTER

(A copy to be enclosed with each part of the proposal)

Date:…………………..

To,



Atal nagar (C.G.)

Pin Code – 492002

Tel: 0771– 2512666

Fax:

Dear Sir,

We………………………….. (Name of the bidder) hereby submits our proposal in response

to notice inviting tender date…………….. and Tender Document No. ………

…………….. and confirm that:

1. All information provided in this proposal and in the attachments is true and correct to

the best of our knowledge and belief.

2. We shall make available any additional information if required to verify the correctness

of the above statement.

3. Certified that the period of validity of bids is 180 days from the last date of submission

of the proposal, and

4. We are quoting for all the services mentioned in the tender.

5. We the bidders are not under a Declaration of Ineligibility for corrupt or

fraudulent practices or blacklisted by any of the Government agencies.

6. Commissioner, Commercial Tax Department- GST Bhavan, may contact the following

person for further Information regarding this tender:

a. Name and full address of office, Contact No., Email ID, Company Name

b. Name and full address of office, Contact No., Email ID, Company Name

7. We are submitting our Eligibility Criteria proposal, bid documents and technical

bid documents

a. In soft format in the form of a CD/DVD clearly hyperlinking all the relevant

scanned documents and highlighting relevant portions of the document for ease of

evaluation. This is in addition to the paper documents in hard copy format to be

Page 50 of 73

submitted by the bidders and needs to be handed over along with bids.

b. The hard copy format is also similarly indexed, flagged and highlighted at

relevant places.

Yours sincerely,

Signature

Full name of signatory

Designation

Name of the bidder (firm, etc.)

Page 51 of 73

ANNEXURE VI: FORMAT FOR POWER OF ATTORNEY

(To be provided in original as part of Techno-Commercial Proposal (Envelope – B) on stamp

paper of value required under law duly signed by the bidder for the tender)

Dated:

POWER OF ATTORNEY

To Whomsoever It May Concern

Know all men/women by these presents, we (name and registered office address of

the Bidder) do hereby constitute, appoint and authorize Mr. (Name of the Person(s)),

domiciled at (Address), acting as (Designation and

the name of the firm), as Authorized Signatory and whose signature is attested

below, as our attorney, to do in our name and on our behalf, all such acts, deeds and

things necessary in connection with or incidental to our Proposal for award of

Agreement “Supply, Installation and Maintenance of Computer Systems at Head

Office/ Divisional/ Circle Office (s)” involving the deliverables as per agreement with

Commercial Tax Department, Government of Chhattisgarh, vide Invitation for Tender

(Tender Document No.) dated _____, issued by Commissioner, Chhattisgarh

Commercial Tax Department- GST Bhavan, Raipur, including signing and submission

of all documents and providing information and responses to clarifications / enquiries

etc. as may be required by Commissioner, Chhattisgarh Commercial Tax Department-

GST Bhavan, Raipur, or any governmental authority, representing us in all matters

before Commissioner, Chhattisgarh Commercial Tax Department- GST Bhavan,

Raipur, and generally dealing with Commercial Tax Department, Government of

Chhattisgarh in all matters in connection with our Proposal for the said Project.

We hereby agree to ratify all acts, deeds and things lawfully done by our said attorney

pursuant to this Power of Attorney and that all acts, deeds and things done by our

aforesaid attorney shall and shall always be deemed to have been done by us.

For ---------------------

(Signature)

(Name, Title and Address)

Accept

(Attested signature of Mr. )

(Name, Title and Address of the Attorney)

Page 52 of 73

Notes:

- To be executed by the bidder

- The mode of execution of the Power of Attorney should be in accordance with the

procedure, if any, laid down by the applicable law and the charter documents of the

executant(s) and when it is so required the same should be under common seal affixed

in accordance with the required procedure.

- Also, wherever required, the executant(s) should submit for verification the extract of

the charter documents and documents such as a resolution / power of attorney in

favour of the Person executing this Power of Attorney for the delegation of power

hereunder on behalf of the executants(s).

Page 53 of 73

ANNEXURE-VII BANK GUARANTEE FORM FOR EMD



Atal nagar (C.G.)

Pin Code – 492002

Tel: 0771– 2512666

Fax:

Whereas .................................... (hereinafter called the ―Tenderer) has submitted its

quotation dated........................ for the supply of .................... (hereinafter called the

―tender) against the Purchaser‘s Tender Enquiry No. .............. Know all persons by

these presents that we ....................... of ................. (hereinafter called the ―Bank)

having our registered office at .................. are bound unto Commissioner,

Commercial Tax Department- GST Bhavan, Sector-19, North block, Capitol complex,

Atal nagar (C.G.) Pin Code – 492002 (hereinafter called the ―Purchaser) in the sum

of .......................................... for which payment will and truly to be made to the said

Purchaser, the Bank binds itself, its successors and assigns by these presents.

Sealed with the Common Seal of the said Bank this........... day of .......... 20......

The conditions of this obligation are —

(1) If the Tenderer withdraws or amends, impairs or derogates from the tender in any

respect within the period of validity of this tender.

(2) If the Tenderer having been notified of the acceptance of his tender by the Purchaser

during the period of its validity:-

a) fails or refuses to furnish the performance security for the due performance

of the contract

or

b) fails or refuses to accept or execute the contract.

We hereby irrevocably and absolutely undertake to pay immediately the Purchaser up

to the above amount upon receipt of its first written demand, without the Purchaser

having to substantiate its demand, provided that in its demand the Purchaser will note

that the amount claimed by it is due to it owing to the occurrence of one or both the

two conditions, specifying the occurred condition(s).

Page 54 of 73

This guarantee will remain in force for a period of sixty days after the period of tender

validity and any demand in respect thereof should reach the Bank not later than the

above date.

This guarantee will not be discharged due to change in the constitution of the bank or

the Tenderer.

..................................

(Signature of the authorised officer of the Bank)

...................................................................

Name and designation of the officer

...................................................................

Seal, name & address of the Bank and address of the Branch

Page 55 of 73

ANNEXURE-VIII - DECLARATION FOR NOT BLACK LISTED

(To be provided in original as part of Techno-Commercial Proposal (Envelope – B))

Date...................................

To,



Atal nagar (C.G.)

Pin Code – 492002

Tel: 0771– 2512666

Fax:

Dear Sir,

Ref.: Tender No.

I / We................................................... hereby confirm that our firm has not been

banned or blacklisted by any Government Organization/Financial Institution/Court

/Public Sector Unit /Central Government.

Signature of Bidder...........

Place:

Name....................

Date:

Designation...................

Seal

Page 56 of 73

ANNEXURE IX: PARTICULARS OF THE BIDDERS

(To be provided in original as part of Techno-Commercial Proposal (Envelope – B) duly

signed by bidder for the tender)

S

No.

Information Sought Details to be

Furnished

1 Name and address of the bidding Company

2 Incorporation status of the firm (public limited / private

limited, etc.)

3 Year of Establishment

4 Date of registration

5 ROC Reference No.

6 Details of company registration

7 Details of registration with appropriate authorities for service

tax

8 Name, Address, email, Phone nos. and Mobile Number of

Contact Person

9 Details of Goods and Services Tax Registration

Page 57 of 73

ANNEXURE X: PRE-CONTRACT INTEGRITY PACT

(To be provided in original as part of Techno-Commercial Proposal (Envelope – B))

PRE - CONTRACT INTEGRITY PACT

GENERAL

The pre-bid pre-contract Agreement (hereinafter called the Integrity Pact) is made on day of

the month of 2018, between, on one hand, Commercial Tax Department, Government of

Chhattisgarh (hereinafter called the ―Purchaser) which expression shall mean and include,

unless the context otherwise requires, his successors in office and assigns) of the First Part

and M/s ____________ represented by Dr./Shri/Smt. __________ (Designation) (hereinafter

called the ―Tenderer) which expression shall mean and include, unless the context otherwise

requires, his successors and permitted assigns) of the Second Part.

WHEREAS the Purchaser proposes to procure Supply, Installation and Maintenance of

Computer Systems at Head office/ Divisional/ Circular Office(s) as per details in page No 10

under scope of work and the Tenderer is willing to offer/ has offered the stores, and,

WHEREAS the Tenderer is a private company/public company/Government

undertaking/partnership/registered import-export agency, constituted in accordance with the

relevant law in the matter and the Purchaser is a Ministry/Department of the Government of

Chhattisgarh, performing its functions on behalf of the Governor of the State,

NOW, THEREFORE,

To avoid all forms of corruption by following a system that is fair, transparent and free from

any influence/prejudiced dealings prior to, during and subsequent to the currency of the

contract to be entered into with a view to:

Enabling the Purchaser to obtain the desired said stores/equipment at a competitive price in

conformity with the defined specifications by avoiding the high cost and the distortionary

impact of corruption on public procurement, and

Enabling Tenderers to abstain from bribing or indulging in any corrupt practice in order to

secure the contract by providing assurance to them that their competitors will also abstain

from bribing and other corrupt practices and the Purchaser will commit to prevent corruption,

in any form, by its officials by following transparent procedures.

Page 58 of 73

The parties hereto hereby agree to enter into this Integrity Pact and agree as follows:

1. Commitments of Purchaser

1.1 The Purchaser undertakes that no official of the Purchaser, connected directly or

indirectly with the contract, will demand, take a promise for or accept, directly or

through intermediaries, any bribe, consideration, gift, reward, favour or any material or

immaterial benefit or any other advantage from the Tenderer, either for themselves or

for any person, organisation or third party related to the contract in exchange for an

advantage in the bidding process, bid evaluation, contracting or implementation process

related to the contract.

1.2 The Purchaser will, during the pre-contract stage, treat all Tenderers alike, and will

provide to all Tenderers the same information and will not provide any such

information to any particular Tenderer which could afford an advantage to that

particular Tenderer in comparison to other Tenderers.

1.3 All the officials of the Purchaser will report to the appropriate Government office any

attempted or completed breaches of the above commitments as well as any substantial

suspicion of such a breach.

2. In case any such preceding misconduct on the part of such official(s) is reported by the

Tender to the Purchaser with full and verifiable facts and the same is prima facie found to be

correct by the Purchaser, necessary disciplinary proceedings, or any other action as deemed

fit, including criminal proceedings may be initiated by the Purchaser and such a person shall

be debarred from further dealing related to the contract process. In such a case while an

enquiry is being conducted by the Purchaser the proceedings under the contract would not be

stalled.

3. Commitments of Tenderers

3.1 The Tenderer commits itself to take all measures necessary to prevent corrupt practices,

unfair means and illegal activities during any stage of its bid or during any pre-contract

or postcontract stage in order to secure the contract or in furtherance to secure it and in

particular commit itself to the following:-

3.2 The Tenderer will not offer, directly or through intermediaries, any bribe, gift,

consideration, reward, favour, any material or immaterial benefit or other advantage,

Page 59 of 73

commission, fees, brokerage or inducement to any official of the Purchaser, connected

directly or indirectly with the bidding process, or to any person, organisation or third

party related to the contract in exchange for any advantage in the bidding, evaluation,

contracting and implementation of the contract.

3.3 The Tenderer further undertakes that it has not given, offered or promised to give,

directly or indirectly any bribe, gift, consideration, reward, favour, any material or

immaterial benefit or other advantage, commission, fees, brokerage or inducement to

any official of the Purchaser or otherwise in procuring the Contract or forbearing to do

or having done any act in relation to the obtaining or execution of the contract or any

other contract with the Government for showing or forbearing to show favour or

disfavour to any person in relation to the contract or any other contract with the

Government.

3.4 Tenderers shall disclose the payments to be made by them to agents/brokers or any

other intermediary, in connection with this bid/ contract.

3.5 Tenderer further confirms and declares to the Purchaser that the Tenderer is the original

manufacturer/integrator/authorised government sponsored export entity of the defence

stores and has not engaged any individual or firm or company whether Indian or foreign

to intercede, facilitate or in any way to recommend to the Purchaser or any of its

functionaries, whether officially or unofficially to the award of the contract to the

Tenderer, nor has any amount been paid, promised or intended to be paid to any such

individual, firm or company in respect of any such intercession, facilitation or

recommendation.

3.6 The Tenderer, either while presenting the bid or during pre-contract negotiations or

before signing the contract, shall disclose any payments he has made, is committed to or

intends to make to officials of the Purchaser or their family members, agents, brokers or

any other intermediaries in connection with the contract and the details of services

agreed upon for such payments.

3.7 The Tenderer will not collude with other parties interested in the contract to impair the

transparency, fairness and progress of the bidding process, bid evaluation, contracting

and implementation of the contract.

Page 60 of 73

3.8 The Tenderer will not accept any advantage in exchange for any corrupt practice, unfair

means and illegal activities.

3.9 The Tenderer shall not use improperly, for purposes of competition or personal again,

or pass on to others, any information provided by the Purchaser as part of the business

relationship, regarding plans, technical proposals and business details, including

information contained in any electronic data carrier. The Tenderer also undertakes to

exercise due and adequate care lest any such information is divulged.

3.10 The Tenderer commits to refrain from giving any complaint directly or through any

other manner without supporting it with full and verifiable facts.

3.11 The Tenderer shall not instigate or cause to instigate any third person to commit any of

the actions mentioned above.

3.12 If the Tenderer or any employee of the Tenderer or any person acting on behalf of the

Tenderer, either directly or indirectly, is a relative of any of the officers of the

Purchaser, or alternatively, if any relative of an officer of the Purchaser has financial

interest/stake in the Tenderer‘s firm, the same shall be disclosed by the Tenderer at the

time of filling of tender. The term “relative” for this purpose would be as defined in

Section 2(77) of the Companies Act 2013.

3.13 The Tenderer shall not lend to or borrow any money from or enter into any monetary

dealings or transactions, directly or indirectly, with any employee of the Purchaser.

4. Previous Transgression

4.1 The Tenderer declares that no previous transgression occurred in the last three years

immediately before signing of this Integrity Pact, with any other company in any

country in respect of any corrupt practices envisaged hereunder or with any Public

Sector Enterprise in India or any Government Department in India that could justify

Tenderer‘s exclusion from the tender process.

4.2 The Tenderer agrees that if it makes incorrect statement on this subject, Tenderer can be

disqualified from the tender process or the contract, if already awarded, can be

terminated for such reason.

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5. Earnest Money (Security Deposit)

5.1 While submitting the bid, the Tenderer shall deposit Earnest Money/ Security Deposited

Online (Refer EMD Payment manual as available in the website under the section

“Manuals”), with the Purchaser in the form of Bank Guarantee as per proforma given in

tender document.

5.2 The Earnest Money/Security Deposit shall be valid up to a period of 45 days beyond the

validity period of the tender.

5.3 In case of the successful Tenderer, a clause would also be incorporated in the Article

pertaining to Performance Bond in the Purchase Contract that the provisions of

Sanctions for Violation shall be applicable for forfeiture of Performance Bond in case

of a decision by the Purchaser to forfeit the same without assigning any reason for

imposing sanction for violation of this Pact.

5.4 No interest shall be payable by the Purchaser to the Tenderer on Earnest Money/

Security Deposit for the period of its currency.

6. Sanctions for Violations

6.1 Any breach of the aforesaid provisions by the Tenderer or any one employed by it or

acting on its behalf (whether with or without the knowledge of the Tenderer) shall

entitle the Purchaser to take all or any one of the following actions, wherever required:-

I. To immediately call of the pre contract negotiations without assigning any reason or

giving any compensation to the Tenderer. However, the proceedings with the other

Tenderer(s) would continue.

II. The Earnest Money Deposit (in pre-contract stage) and /or Security

Deposit/Performance Bond (after the contract is signed) shall stand forfeited either

fully or partially, as decided by the Purchaser and Purchaser shall not be required to

assign any reason therefore.

III. To immediately cancel the contract, if already signed, without giving any

compensation to the Tenderer.

IV. To recover all sums already paid by the Purchaser, and in case of an Indian

Tenderer with interest thereon at 2% higher than the prevailing Prime Lending Rate

of State Bank of India, while in case of a Tenderer from a country other than India

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with interest thereon at 2% higher than the LIBOR (London Inter Bank Official

Exchange Rate). If any outstanding payment is due to the Tenderer from the

Purchaser in connection with any other contract for any other stores, such

outstanding payment could also be utilised to recover the aforesaid sum and interest.

V. To encash the advance bank guarantee and performance bond/warranty bond, if

furnished by the Tenderer, in order to recover the payments, already made by the

Purchaser, along with interest.

VI. To cancel all or any other Contracts with the Tenderer. The Tenderer shall be liable

to pay compensation for any loss or damage to the Purchaser resulting from such

cancellation/rescission and the Purchaser shall be entitled to deduct the amount so

payable from the money (s) due to the Tenderer.

VII. To debar the Tenderer from participating in future bidding processes of the

Government of Chhattisgarh for a minimum period of five years, which may be

further extended at the discretion of the Purchaser.

VIII. To recover all sums paid in violation of this Pact by Tenderer(s) to any middleman

or agent or broker with a view to securing the contract.

IX. In cases where irrevocable Letters of credit have been received in respect of any

contract signed by the Purchaser with the Tenderer, the same shall not be opened.

X. Forfeiture of Performance Bond in case of a decision by the Purchaser to forfeit the

same without assigning any reason for imposing sanction for violation of this Pact.

6.2 The Purchaser will be entitled to take all or any of the actions mentioned at para 6.1 (i)

to (x) of this Pact also on the Commission by the Tenderer or any one employed by it or

acting on its behalf (whether with or without the knowledge of the Tenderer), of an

offence as defined in Chapter IX of the Indian Penal Code, 1860 or Prevention of

Corruption Act, 1988 or any other statute enacted for prevention of corruption.

6.3 The decision of the Purchaser to the effect that a breach of the provisions of this Pact

has been committed by the Tenderer shall be final and conclusive on the Tenderer.

However, the Tenderer can approach the Independent Monitor(s) appointed for the

purpose of this Pact.

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7. Fall Clause

7.1 The Tenderer undertakes that it has not supplied/is not supplying similar

product/systems or sub systems at a price lower than that offered in the present bid in

respect of any other Ministry/department of the Government of Chhattisgarh or PSU

and if it is found at any stage that similar product/systems or sub systems was supplied

by the Tenderer to any Ministry/Department of the Government of Chhattisgarh or a

PSU at a lower price, then that very price, with due allowance for elapsed time, will be

applicable to the present case and the difference in the cost would be refunded by the

Tenderer to the Purchaser, if the contract has already been concluded.

8. Independent Monitors

8.1 The Purchaser has appointed Independent Monitors (hereinafter referred to as Monitors)

for this Pact in consultation with the Central Vigilance Commission (Names and

addresses of the Monitors will be indicated).

8.2 The task of the Monitors shall be to review independently and objectively, whether and

to what extent the parties comply with the obligations under this Pact.

8.3 The monitor shall not be subject to instructions by the representatives of the parties and

perform their functions neutrally and independently

8.4 Both the parties accept that the Monitors have the right to access all the documents

relating to the project/procurement, including minutes of meetings.

8.5 As soon as the Monitor notices, or has reason to believe, a violation of this pact, he will

so inform the Authority designated by the Purchaser.

8.6 The Tenderer(s) accepts that the Monitor has the right to access without restriction to all

Project documentation of the Purchaser including that provided by the Tenderer. The

Tenderer will also grant the Monitor, upon his request and demonstration of a valid

interest, unrestricted and unconditional access to his project documentation. The same is

applicable to Subcontractors. The Monitor shall be under contractual obligation to treat

the information and documents of the Tenderer/Subcontractor(s) with confidentiality.

8.7 The Purchaser will provide to the Monitor sufficient information about all meetings

among the parties related to the Project provided such meetings could have an impact

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on the contractual relations between the parties. The parties will offer to the Monitor the

option to participate in such meetings.

8.8 The Monitor will submit a written report to the designated Authority of Purchaser/

Secretary in the Department within 8 to 10 weeks from the date of reference or

intimation to him by the Purchaser/Tenderer and, should the occasion arise, submit

proposals for correcting problematic situations.

9. Facilitation of Investigation

In case of any allegation of violation of any provisions of this Pact or payment of

commission, the Purchaser or its agencies shall be entitled to examine all the documents

including the Books of Accounts of the Tenderer and the Tenderer shall provide

necessary information and documents in English and shall extend all possible help for

the purpose of such examination.

10. Law and Place of jurisdiction

The Pact is subject to Indian law. The place of performance and jurisdiction is the seat

of the Purchaser.

11. Other Legal Actions

The actions stipulated in this Integrity pact are without prejudice to any other legal

action that may follow in accordance with the provisions of the extent law in force

relating to any civil or criminal proceedings.

12. Validity

12.1 The validity of this Integrity Pact shall be from date of its signing and extend upto 5

years or the complete execution of the contract to the satisfaction of both Purchaser and

the Tenderer, including warranty period, whichever is later. In case Tenderer is

unsuccessful, this Integrity Pact shall expire after six months from the date of the

signing of the contract.

12.2 Should one or several provisions of this Pact turn out to be invalid; the remainder of

this Pact shall remain valid. In this case, the parties will strive to come to an agreement

to their original intentions.

13. The parties hereby sign this Integrity Pact at---------------------- on----------------

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Purchaser Tenderer

Name of the Officer Designation of person signing

Designation on behalf of Company

Deptt./Ministry

Witness: Witness:

1……………………… 1.___________

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ANNEXURE XII: GUIDELINE FOR E-PROCUREMENT

Guidelines for bidders on using Integrated e-Procurement System Govt. of

Chhattisgarh. https://eproc.cgstate.gov.in

Note: These conditions will over-rule the conditions stated in the tender

document(s), wherever relevant and applicable.

1. Vendor / Bidder Registration on the e-Procurement System:

All the Users / Bidders (Manufacturers / Contractors / Suppliers / Vendors /

Distributors etc.) registered with and intending to participate in the Tenders of various

Govt. Departments / Agencies / Corporations / Boards / Undertakings under Govt. of

Chhattisgarh processed using the Integrated e-Procurement System are required to get

registered on the centralized portal https://eproc.cgstate.gov.in .

The non – registered users / bidders who are also eligible to participate in the tenders

floated using the e-Procurement system are also required to be registered online on

the e-Procurement system.

Vendors are advised to complete their online enrolment / registration process on the

portal well in advance to avoid last minute hassle, it is suggested to complete

enrolment at least four days before the last date of bid submission date, failing which

may result in non-submission of bids on time for which vendor/end user shall be

solely responsible.

For more details, please get in touch with e-Procurement system integrator, M/s.

Mjunction Services Limited, Raipur – 492 001 on Toll free 1800 258 2502 or email

[email protected].

2. Digital Certificates:

The bids submitted online must be signed digitally with a valid Class - II / Class – III

Digital Signature Certificate to establish the identity of the bidders submitting the bids

online. The bidders may obtain pair of Encryption & Signing Class – II / Class – III

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Digital Certificate issued by an approved Certifying Authority (CA) authorized by the

Controller of Certifying Authorities (CCA), Government of Chhattisgarh.

Note: It may take upto 7 to 10 working days for issuance of Class-II / Class-III

Digital Certificate, therefore the bidders are advised to obtain it at the earliest. It is

compulsory to possess a valid Class-II / Class-III Digital Certificate while registering

online on the above mentioned e-Procurement portal. A Digital Certificate once

mapped to an account / registration cannot be remapped with any other account /

registration however it may be inactivated / deactivated.

Important Note: Bid under preparation / creation for a particular tender may only be

submitted using the same digital certificate that is used for encryption to encrypt the

bid data during the bid preparation / creation / responding stage. However bidder may

prepare / create and submit a fresh bid using his/her / reissued / renewed Digital

Certificate only within the stipulated date and time as specified in the tender.

In case, during the process of a particular bid preparation / responding for a tender,

the bidder loses his/her Digital Certificate because of any reason they may not be able

to submit the same bid under preparation online. Hence the bidders are advised to

keep their Digital Certificates secure to be used whenever required and comply with

IT Act 2000 & its amendments and CVC guidelines.

The digital certificate issued to the authorized user of an individual / partnership firm /

private limited company / public limited company / joint venture and used for online

bidding will be considered as equivalent to a no-objection certificate / power of

attorney to the user.

Unless the certificate is revoked, it will be assumed to represent adequate authority of

the specific individual to bid on behalf of the organization / firm for online tenders as

per Information Technology Act 2000. This authorized user will be required to obtain

a valid Class-II / Class-III Digital Certificate. The Digital Signature executed through

the use of Digital Certificate of this authorized user will be binding on the

organization / firm. It shall be the responsibility of management / partners of the

concerned organization / firm to inform the Certifying Authority, if the authorized

user changes, and apply for a fresh digital certificate for the new authorized user.

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3. Online Payment: As the bid is to be submitted only online, bidders are required to

make online payment(s) of the Registration fee / Transaction or Service fees / EMD

using the online payments gateway services integrated into the e-Procurement system

using various payment modes like Credit Card / Debit Card / Internet Banking / Cash

Card / NEFT / RTGS etc.

For the list of available online modes of electronic payments that are presently

accepted on the online payments gateway services, please refer the link ‘Payments

accepted online’ on the eProcurement portal https://eproc.cgstate.gov.in.

4. Setup of User’s Computer System: In order to operate on the e-Procurement

system for a bidder / user, the computer system / desktop / laptop of the bidder is

required to have Java ver. 765 , Internet explorer 9 / 11, latest Mozila firefox with IE

Tab V2 (Enhanced IE Tab) or any other latest browser. A detailed step by step

document on the same is available on the home page. Also internet connectivity

should be minimum one MBPS.

5. Publishing of N.I.T.: For the tenders processed using the e-Procurement system,

only a brief advertisement notice related to the tender shall be published in the

newspapers and the detailed notice shall be published only on the e-Procurement

system. Bidders can view the detailed notice, tender document and the activity time

schedule for all the tenders processed using the e-Procurement system on the portal

https://eproc.cgstate.gov.in.

6. Tender Time Schedule: The bidders are strictly advised to follow the tender time

for their side for tasks / activities and responsibilities to participate in the tender, as all

the activities / tasks of each tender are locked before the start time & date and after

the end time & date for the relevant activity of the tender as set by the concerned

department official.

7. Download Tender Document(s): The tender document and supporting

document(s) if any can be downloaded only online. The tender document(s) will be

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available for download to concerned bidders after online publishing of the tender and

up to the stipulated date & time as set in the tender.

8. Submit Online Bids: The bidders have to submit their bid online after successful

filling of forms within the specified date and time as set in the tender.

The encrypted bid data of only those bidders who have submitted their bids within the

stipulated date & time will be accepted by the e-Procurement system. It is expected

that the bidder complete his bid ad submit within timeline, a bidder who has not

submitted his bid within the stipulated date & time will not be available during

opening.

Bid documents uploading during bid preparation should be less than five MB (for

individual document) and over all bid documents should be less than fifty MB.

9. Submission of Earnest Money Deposit: The bidders shall submit their Earnest

Money Deposit Online using payment gateway as stated in the Notice Inviting

Tender. Bidders also have to upload scanned copy of Earnest Money Deposit

instrument.

10. Opening of Tenders: The concerned department official receiving the tenders or

his duly authorized officer shall first open the online Earnest Money Deposit envelope

of all the bidders and verify the same uploaded by the bidders. He / She shall check

for the validity of Earnest Money Deposit as required. He / She shall also verify the

scanned documents uploaded by the bidders, if any, as required. In case, the

requirements are incomplete, the next i.e. technical and commercial envelopes of the

concerned bidders received online shall not be opened.

The concerned official shall then open the other subsequent envelopes submitted

online by the bidders in the presence of the bidders or their authorized representatives

who choose to be present in the bid opening process or may view opened details

online.

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10. Briefcase: Bidders are privileged to have an online briefcase to keep their

documents online and the same can be attached to multiple tenders while responding,

this will facilitate bidders to upload their documents once in the briefcase and attach

the same document to multiple bids submitting.

For any further queries / assistance, bidders may contact:

1. The Service Integrator of e-Procurement system, M/s. Mjunction Service Ltd. on

Help Desk Toll free No. 1800 258 2502 or email [email protected].

2. Mr. Shailesh Kumar Soni, Sr. Manager, Chhattisgarh Infotech & Biotech

Promotion Society (Commercial Tax Department) on Tel. No. 0771 - 4014158 or

email: pro-Commercial Tax [email protected].

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ANNEXURE-XIII

COMMITMENT LETTER FOR SUPPORT FROM ORIGINAL EQIPMENT

MANUFACTURER (OEM)

Date ...................................

To,



Atal nagar (C.G.)

Pin Code – 492002

Tel: 0771– 2512666

Fax:

Dear Sir,

Ref.: Tender No.

I / We ................................................... hereby commit & confirm the following:

a) The duration of the service support will be for a period of minimum 3 years

(Three year warranty + 2 year paid service support) from the date of supply of

equipment.

b) The warranty support will be provided onsite and will not be charged extra.

c) The warranty support will be comprehensive hence no extra charge is to be paid

for any Hardware failure.

d) After expiry of warranty, the bidder will provide service support through their

service centres in every district.

e) Maximum downtime is 3 days, beyond which penalty would be imposed as given

in page 24.

Signature ..............

Name ....................

Designation .................

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ACRONYMS AND DEFINITIONS

# Parameter Details

1 DDR4 SDRAM Double Data Rate type four synchronous dynamic random access

memory

2 SATA Serial Advanced Technology Attachment is a computer bus

interface for connecting host bus adapters to mass storage devices

such as hard disk drives and optical drives

3 DVD-RW Digital Versatile/Video Disc – Rewritable

4 USB Universal Serial Bus (USB) is a specification to establish

communication between devices and a host controller (usually a

personal computer), which has effectively replaced a variety of

earlier interfaces such as serial and parallel ports.

5 Blue tooth Bluetooth is a proprietary open wireless technology standard for

exchanging data over short distances (using short wavelength radio

transmissions) from fixed and mobile devices, creating personal

area networks (PANs) with high levels of security

6 ROHS Restriction of Hazardous Substances Directive or RoHS. This

directive restricts the use of six hazardous materials in the

manufacture of various types of electronic and electrical equipment

Lead (Pb) Mercury (Hg) Cadmium (Cd)

6+ Hexavalent chromium (Cr) Polybrominated biphenyls (PBB)

Polybrominated diphenyl ether (PBDE)

7 Energy Star Energy Star is an international standard for energy efficient

consumer products originated in the United States of America. It

was first created as a United States government program during the

early 1990s

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8 CE Certification CE marking (also known as CE mark) is a mandatory conformance

mark on many products placed on the market in the European

Economic Area (EEA). With the CE marking on a product the

manufacturer ensures that the product is in conformity with the

essential requirements of the applicable EC directives. The letters

"CE" stand for "Conformité Européenne" ("European

Conformity").

9 FCC Certification FCC Certification, also known as the United States Federal

Communications Certification

10 EPEAT Electronic Product Environmental Assessment Tool (EPEAT)