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Residential Care Services Investigation Summary Report
Provider/Facility: ARBOR ROSE AFH (687242) Intake ID(s): 3189433
License/Cert. #: AF588100Investigator: Anderson, Rose Region/Unit: RCS Region 1/Unit A Investigation
Date(s):02/29/201603/14/2016
through
Complainant Contact Date(s): 02/22/2016, 03/10/2016Allegations:1. A named resident was going to receive less care and services due to lack of payment.2. A named resident received a 30 day discharge notice and was denied readmission to the adult family home after was sentto the hospital.
Investigation Methods:Sample: 5 current residents, 2
former residentsObservations: resident care, staff
interactionsInterviews: 1 current resident, 1
former resident, provider,resident manager, 3persons not associatedwith the home
Record Reviews: resident records,discharge notice, hospitalrecords
Allegation Summary:1. The named resident no longer lived in the home. was interviewed in another setting. The resident stated received goodcare in the home and was unsure why the provider would not let return to the home. Staff was observed to providecare/services to residents during the investigation. Residents were interviewed about the care and had no concerns.2. Per record review the home issued a 30 day discharge notice for non-payment, but the resident was sent to the hospitalbefore the notice was complete and the home declined to readmit the resident based on not being able to meet the resident'sneed. Per interview with the resident and other collateral contacts there was no attempt to reasonably accommodate theresident to avoid the discharge. The resident's record contained no information regarding adjustments/attempt to meet theresident's needs and/or evaluation of the resident after was treated at the hospital for an acute illness. Further record reviewand interview of collateral contacts identified the resident's needs had not changed from original admission to the home. Theprovider and resident manager were interviewed and they identified the reasons for declining readmission, including:nonpayment, no practitioner and issues with the resident's Power of Attorney. However, the home did not attempt to resolve theissues in order to keep the resident at the adult family home.
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Residential Care Services Investigation Summary Report
Unalleged Violation(s):None
Yes No
Conclusion: Failed Provider Practice Identified Failed Provider Practice Not Identified
Deficient practice was identified related to the lack of reasonable accommodation prior to giving a discharge notice to a resident.
No Citation WrittenCitation(s) WrittenAction:A citation was written related to Resident Rights Transfer and Discharge, WAC 388-76-10615(2)(a)(b)(6). The citation may befound on the statement of deficiencies dated March 14, 2016.
Recommend Close InvestigationRecommend FindingRCPP Action:
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Residential Care Services Investigation Summary Report
Provider/Facility: ARBOR ROSE AFH (687242) Intake ID(s): 3189828
License/Cert. #: AF588100Investigator: Bergeron, Susan Region/Unit: RCS Region 1/Unit B Investigation
Date(s):02/29/201603/14/2016
through
Complainant Contact Date(s): 03/14/2016, 03/23/2016Allegations:1. A named resident received a 30 day discharge notice and was denied readmission to the adult family home after was sentto the hospital.
Investigation Methods:Sample: 5 current and 2 former
residents.Observations: resident cares, staff
interactionsInterviews: 1 current resident, 1
former resident, provider,resident manager, 3persons not associatedwith the home.
Record Reviews: resident records,discharge notice, hospitalrecords.
Allegation Summary:1. A named resident no longer lived in the home. was interviewed in another setting. The resident stated received goodcare in the home and was unsure why the provider would not let return to the home. Per record review, the home issued a30 day discharge notice for non-payment, but the resident was sent to the hospital before the notice was complete and thehome declined to readmit the resident based on not being able to meet the resident's needs. Per interview with the resident andother collateral contacts there was no attempt to reasonably accommodate the resident to avoid the discharge. The resident'srecord contained no information regarding adjustments/attempts to meets the resident's needs and/or evaluation of the residentafter was treated at the hospital for an acute illness. Further record review and interview of collateral contacts identified theresident's needs had not changed from original admission to the home. The provider and resident manager were interviewedand they identified the reasons for declining readmission, including: nonpayment, no practitioner. and issues with the resident'sPower of Attorney. However, the home did not attempt to resolve the issues in order to keep the resident at the adult familyhome.
Unalleged Violation(s): Yes No
Page 1 of 2
Residential Care Services Investigation Summary Report
Conclusion: Failed Provider Practice Identified Failed Provider Practice Not Identified
Deficient practice was identified related to the lack of reasonable accommodation prior to giving a discharge notice to a resident.
No Citation WrittenCitation(s) WrittenAction:A citation was written related to Resident Rights Transfer and Discharge, WAC 388-76-10615(2)(a)(b)(6). The citation can befound on the statement of deficiencies dated March 14,2016.
Recommend Close InvestigationRecommend FindingRCPP Action:
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