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Resilience Roadshow
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Alan BradshawBusiness Psychologist
Partner, Work-Life Solutionswww.the-stress-site.net
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About Alan BradshawInvolved in stress management field since 1996
Founded UK-wide stress consultancy 1998
Developed training and tools around stress management and wellbeing at work
Now Partner in Work-Life Solutions
Aim is to promote evidence-based approaches
Work primarily with psychologists
Partner/collaborate with organisations
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What we’re covering todayWhat is resilience?Psychology ‘snippets’Rosy glow exerciseDiscussion of positive psychology
approachesResilience at work; Organisational
resilienceResources and toolsFollow-upDiscussion and questions
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What is ‘Resilience’?A number of different but related aspects..Ability to cope with stressAbility to manage emotions (not suppress them)Mental toughness or ‘hardiness’ – remaining
resilient despite difficult circumstancesAbility to ‘bounce back’ from or overcome adversityRelated to the meaning (attitude) people attach to
adverse events (Perspective is incredibly important!)Recent research has shifted focus from protective
factors to protective processes
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A definition of resilience...
Resilience is an individual's ability to generate biological, psychological and social factors to resist, adapt and strengthen itself, when faced with an environment of risk, generating individual, social and moral success. Oscar Chapital C. (2011)
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Another definition...Resilience comprises a set of flexible cognitive,
behavioural and emotional responses to acute or chronic adversities which can be unusual or commonplace. These responses can be learned and are within the grasp of everyone; resilience is not a rare quality given to a chosen few. While many factors affect the development of resilience, the most important one is the attitude you adopt to deal with adversity. Therefore, attitude (meaning) is the heart of resilience. Neenan & Dryden (2009)
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(Resilience) Psychology ‘Snippets’Hardiness: the 3 C’s, Commitment, Control,
Challenge (Kobasa, Maddi)Locus of control: internal/external (Rotter)Self-efficacy: beliefs about our ability (Bandura)Salutogenesis/Sense of Coherence: (Antonovski)
Comprehensibility, Manageability, MeaningfulnessCognitive Behavioural Therapy (CBT): ABC + DEMindfulness: attention, intention (purpose), attitude
(living deliberately in the present moment)Emotional Regulation of Others and Self (EROS)Positive Psychology: what contributes to wellbeing;
what enables us to thrive and flourish (Seligman)
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The Rosy Glow Exercise (step 1)Please reflect for a moment on all the things that
give you a ‘rosy glow’. These are the feel-good things that when you reflect on them give you feelings of happiness, enjoyment, contentment, satisfaction and/or a sense of wellbeing.
What are they? They could be related to: people, places, pets, works of art, music, memories, activities, achievements, nature, spirituality,... whatever is meaningful to you and gives you a sense of wellbeing
Please write down all the things that come to mind...
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Step 2: In pairs (or threes...)Your job is to find out as much as you can about the
other person - you have 10 mins for this exercise...What’s really important to this person?What makes them feel fulfilled, happy and satisfied?What does this person absolutely love doing and
why? (their passions and interests)?Who are the most important people in their life?What organisations do they belong to / what causes
do they believe in or support?What achievements are they most proud of?
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Positive Psychology:Seligman’s Theory of Wellbeing
P Positive Emotion
E Engagement
R Relationships
M Meaning
A Accomplishment12
Building resilience at work?Based on what we have been discussing
about resilience and Positive Psychology, reflect on the following question, then discuss with a partner(s)
What can we do to enable resilience and positive wellbeing at work?
Afterwards we’ll have a short feedback session
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Resilience at Work (some areas)Quality of Working Life (QoWL)Awareness, attitudes and behavioursImplementation intentions (for work pressures)Strengths and person-job fit; flowSustainable employee engagementPositive communications (Losada ratios)Control and acceptance; enabling controlPositive working relationships and supportWhat-went-well (Appreciative Inquiry)Finding meaning and purpose at work
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Org Resilience and negative eventsNegative events happen with increasing frequencyAssociated stress has significant human impactsThis can and should be planned for, including:
Opportunities for people to voice concernsProvision of appropriate supportCommunications with those affectedStress management and resilience trainingMaking sure services are maintained
How well does your organisation deal with adversity?
BSi – Human aspects of business continuity
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Resources and Tools...There are resources everywhere you can tap into...
(it’s your choice!)The most important resilience resource is yourself...
Also, this resource can be increased in multiple waysAlmost limitless external resources...Other people are a huge and important resource
This resource can be increased in multiple ways tooLimitless web resources (but...)Resilience and positive psychology toolsAlan will forward some of the best tools and
resources
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Positive psychology resources
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EROS (Emotion Regulation)
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Follow-up info and resourcesI will be sending you follow-up emails with:
Information resources and research
Web-based tools and questionnaires
Train-the-trainer course:
Building Resilience Through Positive Psychology
In-house training and coaching
Recommended books
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Thanks for listening!Any questions before we close?
Please hand in completed evaluation forms before you go
I’ll be in touch with follow-up information and resources
Alan BradshawPartner, Work-Life Solutions
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