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RHRC RESOLUTION NO.

RESOLUTION DESIGNATING THE CITIZENS

CHARTER TEAM (CCT)

WHEREAS, the Regional Human Rights Commission (RHRC) is a

statutory agency created under Section 16 of Republic Act 9054 and

operationalized by the ARMM Human Rights Commission Charter of 2012

(Muslim Mindanao Autonomy Act No. 288). It is mandated, inter alia, to

perform within the autonomous region, the functions of the Commission on

Human Rights of the central government.

WHEREAS, the Republic Act No. 9485 known as the Anti-Red Tape

Act requires all government agencies including departments, bureaus,

offices, instrumentalities, or government-owned or controlled corporations,

or local government or district units that provide frontline services to set up

their respective Citizens Charter.

WHEREAS, based on the foregoing, there is a need to create and

designate the CCT.

NOW, THEREFORE, IT IS HEREBY RESOLVED,that the CCT

shall be composed of the following:

Team Leader:

Deputy Team Leader:

Team Members:

1.

MagPO

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2.

LDSPO

3.

BaSulTa

The CCT will be technically and administratively supported by:

1.

Commissioner Alikhan O. Abuat, Focal Commissioner for

Administration

2.

Atty. Bai Ashrafia Aymee A. Biruar, Executive Director

The Chairperson shall provide oversight and advisory functions to the

CCT.

RESOLVED FURTHER, that to promote transparency,

accountability and ensure efficient and effective service delivery, the CCT

shall perform the following powers and functions:

Formulate work plan for the preparation of Citizens Charter

Identify and prioritize existing service

Document and review existing systems and procedures Set service standards

Translate service standards into performance

pledges/commitment

Consult with internal and external stakeholders

Pilot test new systems and procedures

Write and package the Citizens Charter

The Team Leader shall be primarily responsible for directing and

supervising the implementation of the Citizens Charter.

The Deputy Team Leader shall assist the Team Leader in the

performance of his functions and assume responsibility in his/her absence.

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The Team Members shall perform other functions as may be

required.

RESOLVED FINALLY, that the monetary requirements for theactivities and outputs of the CCT shall come from the RHRC budget.

This Resolution shall take effect immediately.