Restaurant Assistant CS410 Fall 04 Group 2 Restaurant Assistant Group Members October 20, 2004 2 Restaurant Assistant Outline Industry problems and solutions
Goals and objectives What our system will do and not do Pros and cons Our competition Potential customer feed back Current method vs. our method Risks/issues and mitigations Budget Conclusion October 20, 2004 3 Restaurant Assistant Problem Statement
Current restaurant methods used to monitor expiration dates and inventory are leading to profit and time loss. October 20, 2004 4 Problem Characteristics
Restaurant Assistant Problem Characteristics Expiration of food Profit loss Wasting of food Sickness Lawsuits Health violations Fines Restaurant shutdown Bad reputation October 20, 2004 5 Restaurant Assistant Solution Statement
To develop a user friendly food preparation monitoring system for the restaurant industry. October 20, 2004 6 Solution Characteristics
Restaurant Assistant Solution Characteristics Database driven inventory system User friendly interface Commercially available hardware Bar-coded inventory Employee production tracking Temperature sensor Automatic food expiration warning October 20, 2004 7 Restaurant Assistant Restaurant Industry Its on the rise
12 million employees 15% increase in foodservice managers Restaurant Industrys Share of Food is 53%!!!! * Source: October 20, 2004 8 Restaurant Assistant We like to eat out
Americans eat almost 30% of their meals away from home Eating out is becoming more accepted 440.1 billion dollars for restaurants in 2004 168.6 billion dollars increase from 1994 * Source: October 20, 2004 9 Restaurant Assistant Goals Save restaurant managers time and money
Implement a user friendly system Improve current inventory system Inventory reports Expired food notifications Real time food temperature data Provide inventory forecasting October 20, 2004 10 Development Objectives
Restaurant Assistant Development Objectives Develop a user friendly restaurant database Implement software interface with database Integrate current hardware into the system Health inspector approval October 20, 2004 11 The Restaurant Assistant will:
Notify managers of current expired food items and future expirations Display on-hand inventory Monitor food temperatures Monitor employee production Print out of forecasting information October 20, 2004 12 The Restaurant Assistant will not:
Eliminate human error Eliminate food-borne diseases Stop foods from expiring October 20, 2004 13 Restaurant Assistant PROS AND CONS PROS Save restaurants money
Great way to take the next step in integrating technology in the workplace Ease of use New restaurants have better chance of survival during first year CONS Customer training Transitioning to new system Initial Cost October 20, 2004 14 Restaurant Assistant Competition Matrix * See Appendix pg. 2
October 20, 2004 15 Restaurant Assistant Customers YES Restaurants Chains Fine dinning
Cafeteria Buffets Schools NO Mom & Pop Pubs Military * See Appendix pg. 17 for market analysis October 20, 2004 16 Thrown Out And Prepared
Restaurant Assistant Thrown Out And Prepared October 20, 2004 17 Source: Interview Data From All Restaurants
Restaurant Assistant Interview Report Interview Report Source: Interview Data From All Restaurants October 20, 2004 18 Who Monitors Expired Food?
Restaurant Assistant Who Monitors Expired Food? Source: Interview Data From All Restaurants October 20, 2004 19 Food Preparation Cycle
Restaurant Assistant Food Preparation Cycle Order Check Delivery Put into Inventory Store Check Resources Trash Check Food Find FIFO Serve Store Prepare Food Stolen October 20, 2004 20 Restaurant Assistant Component Diagram Managers office kitchen
DINING ROOM Managers office kitchen Walk-in-refrigerator October 20, 2004 21 Restaurant Assistant Restaurant Assistant System Diagram User I/O
WirelessControl System TemperatureControl System October 20, 2004 22 Restaurant Assistant User Interface October 20, 2004 23
*Source: Restaurant Assistant Database Cycle Database Employees Resources
Products Deliveries LT LT LT LT LT LT Temp. Changes Inventory Schedule October 20, 2004 24 Restaurant Assistant Technology Clear-coated barcode printer
Barcode scanner LCD touch screen Temp. Sensor Database Expiration dates Preparation dates Employee ID Food ID Barcode October 20, 2004 25 * See Appendix ?? For more information Restaurant Assistant Major Risks Schedule Financial Technical Customer
Not enough people Equipment delays Information delays Financial Additional and unforeseen expenses Inflation issues due to schedule issues Contract penalties - late on delivery Reduction of funding Availability of necessary equipment Technical Equipment availability Technology availability Customer Sophistication of customer October 20, 2004 26 Restaurant Assistant Mitigations Schedule Financial Technical Customer
More people will be hired if desired Equipment will obtained before needed Information will be constantly updated Matrix organization will be put in place Financial Tech support will be added in cost Strict scheduling will be enforced Proper time management Alternate funding upon loss of resources Proper Forecasting will be implemented Technical All Hardware will be available Software will be purchased Customer Most managers have computer skills October 20, 2004 27 Restaurant Assistant Technical Issues Data redundancy
Temperature regulations Power failure Technical support October 20, 2004 28 Restaurant Assistant Management Issues Human mistakes
Complexity (computer skill) Final product is not too costly Health regulation October 20, 2004 29 Restaurant Assistant Resource Issues
Obtaining our goals in the allowed time Limited financing Inconsistent methods Find test client October 20, 2004 30 Restaurant Assistant Development Salary Budget October 20, 2004 31
Title Number needed Salary Employment Duration (months) Cost of Employment Software Engineer 2 $68,569.00 20 $ ,281.67 Network Engineer/Lead Software Engineer 1 $87,572.00 $ ,953.33 Computer Graphics Specialist $41,561.00 12 $ ,561.00 Project Manager $102,099.00 28 $ ,231.00 Technical Writer $58,903.00 6 $ ,451.50 Lawyer $94,074.00 $ ,506.00 Quality Assurance Manager $53,926.00 $ ,827.33 Marketing Manager $62,410.00 18 $ ,615.00 40% Overhead $ ,370.73 Total Employee Budget $ ,411,797.57 *Values based on average salaries in Virginia Beach, VA as of Fall of See Appendix pg. 6 for more information October 20, 2004 31 Development Equipment Budget
Restaurant Assistant Development Equipment Budget Item Number Cost Total Cost Hardware Costs Computer Workstations* 5 $ $4,703.30 Samsung CLP-550 Color Laser Printer 1 $ $ Software Costs Microsoft Visual Studio .NET Professional edition 3 $ $1,511.97 Adobe CS Suite V11.0 $ $ Microsoft Office Professional 2003 $ $ Total Cost: $8,385.16 *Prices based on pricing as of October 19, 2004, see Appendix pg. 3 for more information. October 20, 2004 32 Restaurant Assistant Production Budget October 20, 2004 33
Part # of units Cost Server 1 $ Database Management System $ Computer/Database System $ Standalone scanner 1 per walk-in $ Handheld Scanner $ Temperature sensor $ Laser Printer $ Barcode Printer $ LCD touchscreen, wireless $ Total Cost $4,144.27 *See appendix pg. 9 for more detailed information October 20, 2004 33 Restaurant Assistant Customer Cost Hardware: $4,599.99
Software:$1,995.99 Installation:$404.01 Total Cost:$6,999.99 October 20, 2004 34 Restaurant Assistant Break Even Analysis October 20, 2004 35
Development Salary $1,411,797.57 Development Equipment $ ,385.16 Production Costs per Unit $ ,144.27 Revenue per Unit $ ,999.99 Profit per Unit $ ,855.72 Units needed to break even 497.31 Units sold per week: 11 Break Even Time (weeks) 49.7 < 1 year * See Appendix pg. 8 for schedule analysis October 20, 2004 35 Restaurant Assistant Conclusion
Identified industry problems and solutions Technical components were discussed Required resources Management methods and organizational structure Risks/issues and mitigations Improved solutions to the current problems Budget October 20, 2004 36