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Restaurant Staff User Interface (RSUI) Albert Kae Ahmadzia Hotaki Geoff Kwan Ian Cheng Teale Fristoe

Restaurant Staff User Interface (RSUI) Albert Kae Ahmadzia Hotaki Geoff Kwan Ian Cheng Teale Fristoe

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Restaurant Staff User Interface

(RSUI)

Albert KaeAhmadzia Hotaki

Geoff KwanIan Cheng

Teale Fristoe

Tasks: RSUI

Original concept: Improve the way in which the restaurant staff interacts with one another. This includes the waiters, chefs, and managers.

Includes:

Improved communication Streamlined ordering Better response time Due to limitations, we decided to focus on waiters.

Tasks: Original Task Descriptions

Easy: The waiter needs to give the chef orders The waiter needs to know when the customer needs assistance.

Moderate: The waiter needs to quickly determine the cost of the meal. The waiter needs to know when the chef completes an order.

Difficult: The waiter needs to request the help of the manager. The waiter needs to take the customers’ orders.

Tasks: Implemented Task Descriptions

Easy: The waiter needs to give the chef orders.

Difficult: The waiter needs to take the customers’ orders.

Users: General Demographics

Age: 16 – 65Gender: BothEthnic Background: AnyEducation: No high school diploma -

University graduateComputer experience: VariesOccupation: Waiter

Users: User Persona

Name: AgnesAge: 22Gender: FemaleEthnic Background: GermanicEducation: Sociology degree from UC

BerkeleyComputer experience: BasicOccupation: Waiter

Interaction

Interaction

Interaction

Interaction

Interaction

Interaction

Interaction

Interaction

Interaction

Interaction

Interaction

Interaction

Interaction

Interaction

Interaction

Interaction

Interaction