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Kelly C. Murphy 11086 Oak Lane #8309 Belleville, MI 48111 810-931-3457 [email protected] Professional Summary Highly motivated business individual seeking a position in the business field, where I can utilize my communication, organization, and leadership skills. Education September 2011-December 2016 University of Michigan-Flint Flint, MI Bachelor of Business Administration in General Business Work Experience July 2016-Present Things Remembered Novi, MI/Flint, MI Manager in Training Promoted in October to a higher volume store Completed all training required to become a Store Manager Make store level decisions based on what’s best for the business Acting Store Manager when the Store Manager is off duty Assist the Store Manager with store operations, sales, paperwork, daily store tasks, and managerial tasks Attend weekly district wide SM conference calls Coach all teammates with on-the-spot coaching, and weekly coaching sheets to set teammates up for success Provide excellent customer service to every customer throughout entire shopping experience Offer expertise on personalization and engraving with every customer Fulfill customer orders by engraving products or the customer’s personal items Complete opening and closing procedures, including cash deposits at closing October 2015-July 2016

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Kelly C. Murphy

11086 Oak Lane #8309Belleville, MI 48111

810-931-3457 [email protected]

Professional SummaryHighly motivated business individual seeking a position in the business field, where I can utilize my communication, organization, and leadership skills.

EducationSeptember 2011-December 2016 University of Michigan-Flint Flint, MIBachelor of Business Administration in General Business

Work ExperienceJuly 2016-PresentThings Remembered Novi, MI/Flint, MIManager in Training

Promoted in October to a higher volume store Completed all training required to become a Store Manager Make store level decisions based on what’s best for the business Acting Store Manager when the Store Manager is off duty Assist the Store Manager with store operations, sales, paperwork, daily store tasks, and

managerial tasks Attend weekly district wide SM conference calls Coach all teammates with on-the-spot coaching, and weekly coaching sheets to set teammates up

for success Provide excellent customer service to every customer throughout entire shopping experience Offer expertise on personalization and engraving with every customer Fulfill customer orders by engraving products or the customer’s personal items Complete opening and closing procedures, including cash deposits at closing

October 2015-July 2016Things Remembered Flint, MIAssistant Store Manager

Assist the Store Manager with operations, sales, scheduling, and paperwork Attend weekly district wide ASM conference calls Provide excellent customer service with every customer throughout entire shopping experience Help every customer design a unique engraving for their purchases Fulfill customer orders by engraving products or the customer’s personal items Complete opening and closing procedures, including cash deposits at closing

March 2014-October 2015Things Remembered Flint, MI

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810-931-3457 [email protected]

Kelly C. MurphySales Associate

Key holder of the store Assist customers on the sales floor, and tend to them at the register Fulfill customer orders by engraving their choice of personalization Appointed Manager on Duty when operating the store Complete opening and closing procedures, including cash deposits at closing

November 2011- August 2014Aéropostale Birch Run, MISales Associate

Welcomed and assisted customers throughout shopping experience Helped customers in the fitting rooms and assisted customers with finding different sizes Took care of the customers and their purchases at the register