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Kelly C. Murphy
11086 Oak Lane #8309Belleville, MI 48111
810-931-3457 [email protected]
Professional SummaryHighly motivated business individual seeking a position in the business field, where I can utilize my communication, organization, and leadership skills.
EducationSeptember 2011-December 2016 University of Michigan-Flint Flint, MIBachelor of Business Administration in General Business
Work ExperienceJuly 2016-PresentThings Remembered Novi, MI/Flint, MIManager in Training
Promoted in October to a higher volume store Completed all training required to become a Store Manager Make store level decisions based on what’s best for the business Acting Store Manager when the Store Manager is off duty Assist the Store Manager with store operations, sales, paperwork, daily store tasks, and
managerial tasks Attend weekly district wide SM conference calls Coach all teammates with on-the-spot coaching, and weekly coaching sheets to set teammates up
for success Provide excellent customer service to every customer throughout entire shopping experience Offer expertise on personalization and engraving with every customer Fulfill customer orders by engraving products or the customer’s personal items Complete opening and closing procedures, including cash deposits at closing
October 2015-July 2016Things Remembered Flint, MIAssistant Store Manager
Assist the Store Manager with operations, sales, scheduling, and paperwork Attend weekly district wide ASM conference calls Provide excellent customer service with every customer throughout entire shopping experience Help every customer design a unique engraving for their purchases Fulfill customer orders by engraving products or the customer’s personal items Complete opening and closing procedures, including cash deposits at closing
March 2014-October 2015Things Remembered Flint, MI
810-931-3457 [email protected]
Kelly C. MurphySales Associate
Key holder of the store Assist customers on the sales floor, and tend to them at the register Fulfill customer orders by engraving their choice of personalization Appointed Manager on Duty when operating the store Complete opening and closing procedures, including cash deposits at closing
November 2011- August 2014Aéropostale Birch Run, MISales Associate
Welcomed and assisted customers throughout shopping experience Helped customers in the fitting rooms and assisted customers with finding different sizes Took care of the customers and their purchases at the register