Ashley L. Murphy 87 West Oxford Street, Alliance, Ohio 44601 330.614.9829 alm234@zips.uakron.edu

——————————————————————————————————————————————SUMMARY OF QUALIFICATIONS Driven, amiable, highly motivated individual with over fourteen years of customer service experience. Proven ability to adapt to changing environments and overcome challenges to meet departmental goals and missions. Immense focus on diversity and maintaining personal integrity while developing personal and professional growth. "EDUCATION Master of Arts, Higher Education Administration May 2015The University of Akron, Akron, Ohio "Bachelor of Arts, Early Childhood Education December 2007Minor: MusicMount Union College, Alliance, Ohio "RELEVANT COURSES Career Development and Counseling Across the Life-Span; Student Services and Higher Education; Finance and Higher Education; Administration in Higher Education; Law and Higher Education; Diversity Issues in Higher Education; Techniques of Research "RELEVANT EXPERIENCE Intern, Career Services Center January 2015-May 2015 Kent State University Stark, Canton, Ohio • Assisted with career advising sessions involving resume critiques, My Plan Assessments, and interviewing skills. • Recruited students to apply for internships through the Great Lakes Career Ready Internship Grant. • Contacted employers to participate in Ohio Means Internships and Co-ops Grant (OMIC). • Attended various workshops to assist students with resume, cover letter and interview skills. • Prepared and participated in mock interviews. "Intern, Office of Career Development August 2014-December 2014 The University of Mount Union, Alliance, Ohio • Gained working knowledge of career development theories and assessments. • Assisted with setup and directing students and employers during fall career fair. • Engaged in and implemented sophomore appointments. • Organized and reported alumni career data. • Supported meetings with students requesting major changes and provided career advising assistance. • Analyzed career assessment tools to aid students on future career decisions (College Major Scorecard, SDS,

MBTI, Strong Interest Inventory). "Intern, Office of Student Success June 2014-August 2014 The University of Akron, Akron, Ohio • Researched and benchmarked retention initiatives. • Demonstrated commitment to diversity and an understanding and appreciation for cultural and individual

differences. • Demonstrated ability to collect, organize and report data on retention initiatives and placement testing. • Assisted with academic advising appointments."EMPLOYMENT EXPERIENCE Graduate Student Assistant, Office of Student Financial Aid May 2014-May 2015 The University of Akron, Akron, Ohio • Gained knowledge of financial aid policies and procedures to ensure proficient FAFSA verification and data entry. • Requested missing information from students to complete FAFSA processing. • Utilized PeopleSoft to input data. • Trained new student assistants on verification process. "Lead Teacher, Stark County Community Action Agency (Head Start) November 2013-May 2014 William Hunter Center, Canton, Ohio • Formulated age-appropriate lessons utilizing early content standards. • Provided structure and routine for children ages 3-5. • Maintained relationships with parents on the development and educational goals of their children.

Ashley Murphy 2 "Assistant Manager, Thorne’s Neighborhood Market August 2012-November 2013 Alliance, Ohio • Responsible for ordering and maintaining store merchandise. • In charge of planning and displaying Ad merchandise. • Assisted with customer transactions. • Supported store manager through delegation of tasks to employees and overall management of store. "Assistant Manager, Walmart January 2006-May 2012 Canton, Ohio • Participated in high performance hiring of potential new associates. • Engaged in the training and development of new associates and leaders. • Managed multiple teams of up to 20 associates for successful task completion. • Utilized reports to monitor shrink in multiple departments. • Provided stellar customer service. • Demonstrated leadership and organizational skills, focusing on relationship building and respect through coaching

for success. • Held multiple positions throughout the company. • Provided annual performance evaluations to direct reports. • Mediated through conflict resolution between associates. "PROFESSIONAL DEVELOPMENT National Academic Advising Association-NACADA January 2015-Present Member "Secretary, Student Association for Graduates in Education (SAGE) January 2015-May 2015 The University of Akron, Akron, Ohio • Recorded and disseminated meeting minutes. • Maintained list serves and e-mails, providing relevant information to necessary constituencies. • Maintained contact information for current members and alumni. • Answered general questions about the organization from current and prospective members. • Performed administrative duties assigned by the President. • Attended monthly meeting with the President. • Recruited presenters for professional development. "Volunteer, Spring Career Fair February 2015 The University of Akron, Akron, Ohio • Escorted employers to their respective tables. • Guided students to sign-in and employer tables. "Volunteer Marshal, Commencement August 2014 The University of Akron, Akron, Ohio • Organized and led students in proper procession sequence prior to commencement ceremony. • Maintained accountability for assigned graduating student participants. • Assisted students with graduation regalia. "Pre-Student Teacher, Alliance Early Learning School August 2007-December 2007 Alliance, Ohio • Observed and engaged with students during daily routine. • Planned and taught age-appropriate lessons and activities. "Volunteer, Pegasus Farm September 2006-October 2006 Hartville, Ohio • Groomed and tacked horses in preparation for class participation. • Assisted with class preparation, execution of activities and support of student participants. "