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Raithatha Punitkumar Pursuing MBA (Marketing) Unit 7/17 Wolseley Close, Mont Albert, Vic 3127 [email protected] | 0412 091 960 | Age: 25 Career Objectives To Fulfill A Position At A Company Where I Can Grow Individually And Professionally. A Company Where I Can Apply The Knowledge I Have And Increase It As Well. Knowing before Hand That I Will Have To Re Attribute That Knowledge with Hard Work. Experience Store Manager – Crust Gourmet Pizza & Bar Kilsyth (Dec 2016 – April 2017) Crust Gourmet Pizza & Bar CBD Melbourne (April 2014 – Oct 2015) Greet customers, take orders, assemble orders and receive payments. Handling Customer complaints Making roster and managing staff. Preparing dough and other prep, helping pizza makers for making pizzas according to orders and in recorded time Backing up other team members during weekends and holidays Maintaining food supply and stock Provide initial training to new team members Customer Service Executive – First Source Solution Ltd (Sept 2012 – May 2013) Processing of FSA/BAU requests. Queries related to Type & term of the mortgage account. Handling process of amendment on account by checking various criteria other details in system & on Object received on AWD. Handling, queries related to Type & term of the mortgage account. Splitting the account on request and fund transfer on account and providing back date. Validate the document provided against the mortgage. Executive- Birla Sunlife Insurance Ltd. (Jan 2009 – Jan 2011) Handling Client services Email ID on Lotus Notes. Handling, queries related to policy issuance and refund of the cancelled policy. Checking and Completing KYC Formalities of the Customer.

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Page 1: Resume

Raithatha Punitkumar

Pursuing MBA (Marketing)Unit 7/17 Wolseley Close, Mont Albert, Vic 3127

[email protected] | 0412 091 960 | Age: 25

Career Objectives

To Fulfill A Position At A Company Where I Can Grow Individually And Professionally. A Company Where I Can Apply The Knowledge I Have And Increase It As Well. Knowing before Hand That I Will Have To Re Attribute That Knowledge with Hard Work.

Experience

Store Manager – Crust Gourmet Pizza & Bar Kilsyth (Dec 2016 – April 2017)

Crust Gourmet Pizza & Bar CBD Melbourne (April 2014 – Oct 2015)

Greet customers, take orders, assemble orders and receive payments. Handling Customer complaints Making roster and managing staff. Preparing dough and other prep, helping pizza makers for making pizzas according to orders and in recorded time Backing up other team members during weekends and holidays Maintaining food supply and stock Provide initial training to new team members

Customer Service Executive – First Source Solution Ltd (Sept 2012 – May 2013)

Processing of FSA/BAU requests. Queries related to Type & term of the mortgage account. Handling process of amendment on account by checking various criteria other details in system & on Object

received on AWD. Handling, queries related to Type & term of the mortgage account. Splitting the account on request and fund transfer on account and providing back date. Validate the document provided against the mortgage.

Executive- Birla Sunlife Insurance Ltd. (Jan 2009 – Jan 2011)

Handling Client services Email ID on Lotus Notes. Handling, queries related to policy issuance and refund of the cancelled policy. Checking and Completing KYC Formalities of the Customer. Replying to branches regarding pending policies, if any requirement is pending or not, follow-up regarding query. Voucher preparation for refund cheque, Stop payment, revalidations and issuance of refund cheque. Policy document and free look processing such as, reinstatement and creating a new policy number for

reconsidered policies and fund transfer. Transfer of funds Queries of internal & external client (Via Talisma) Inter-Departmental coordination to ensure efficient functioning of process.

Education

Currently pursuing Master of Business Administration degree from Charles Sturt University in CBD Melbourne. Mumbai University - Bachelors of Commerce Banking & Insurance.

Projects / Certification

Page 2: Resume

Raithatha Punitkumar

Pursuing MBA (Marketing)Unit 7/17 Wolseley Close, Mont Albert, Vic 3127

[email protected] | 0412 091 960 | Age: 25

Academic

Study Of Banking Payment Method and Settlement system Study Of Corporate Governance In Insurance Various Other Projects On Topics Related To Banking, Insurance, Marketing & Other Personal

Interests.

Computer Skills

Basic Knowledge of Ms Office. Outlook

Personal Details

Details Date Of Birth : 26th April 1991 Languages Known : English, Hindi, Gujarati And Marathi Personal Interests : Listening To Music, Reading, Watching Movies, Playing Cricket Etc

Declaration

I hereby declare that the information furnished above is correct and true to the best of my knowledge and belief.

References:

Pawan Madan (Maddy)Franchise Owner Crust Melborne CBD/Armadale0420450377

Mahesh FernandoSouthern Operation Manager RFG (Retail Food Group)0431313113

Teejay Fernandes Recruiter G4S Melbourne0439923614

(Raithatha Punitkumar)