Joshua Alik Thompson1144 Sleepy Hollow Dr. Nixa, MO 65619417-6553753Joshua.alik@gmail.com

ObjectiveAmbitious to attain obtain a position in a technical environment that involves challenges and critical thinking objectives with room for upward career growth.

Profile Nearly 10 years’ experience in advanced technical fields from Healthcare software to hardware IT installation and maintenance

Experienced with Scrum/Agile methodology within Business Analyst/Project Manager role designing and writing requirements

Goal-oriented and resourceful individual with strong leadership skills capable of leading multiple teams and achieving deadlines on time and within scope

Organized, highly motivated, and detail-directed problem solver. Solution oriented

Proven ability to work in unison with staff, volunteers, directors, as well as directly with clients

  Education * Graduated from Republic High School

* Have proven self-taught and/or on the job experience in IT, Healthcare software, intermediate SQL and Asterisk (VoIP telephony) programming languages, advanced networking knowledge troubleshooting and maintaining VPNs, firewalls, codecs/compression, web cluster environments, virtual machines, and various client/server installations. Home theater, satellite internet, VoIP phone system, and security systems installation* Automotive degree and ASE Certification from Ozark Technical College(achieved while attending high school)  

Relevant Experience & Accomplishments  Program Coordination

Oversaw design, development, release schedules, and client interactions on multiple projects at once for a web based SaaS vendor.

Aided in establishing an Information Technology Outsourcing company, including picking store front and marketing plan

Skilled in building vast computer/phone networks that serve as a company’s technical backbone

Experienced in building and maintaining client relations and references

   Management/Supervision Able to execute large scale projects without supervision, timely, and within

scope Trained, supervised, and evaluated staff from numerous viewpoints. Successfully refined and implemented new procedures to improve efficiency. Strong direction and eager to take ownership  

EmploymentBusiness Analyst , HEALTHCAREfirst, Springfield, MO

Provided requirements for multiple teams of developers within the agile/scrum methodology with an intimate technical knowledge of software functionality

Co-ordinated internal and external stakeholder meetings on requirements and designs in order to incorporate feedback

Designed and managed projects with scope ranging from providing automated solutions for satisfying Medicare requirements to innovation projects such as Android mobile point-of-care applications

Applied SQL statements and store procedures for data fixes to correct client issues and custom queries to help mold designs

Sept. 2011-Dec. 2016