Resume Atkinson

M . B R E N T A T K I N S O NOBJECTIVE

To lead by example, empowering others to produce excellence in newspaper advertising by leveraging my experience in effective management, sales, public speaking, interpersonal communication, writing, clerical and software applications.

EXPERIENCE

Account ExecutiveContinually increased advertising revenue and produced ongoing client relationships in assigned territory.

January 2013 to PRESENT Arkansas Democrat-Gazette — Little Rock, AR Identified and targeted strategic prospects and scheduled

appointments. Researched prospective industries for strategic market information

relevant to advertising. Conducted thorough needs assessments for businesses which served

as groundwork for building effective campaigns. Collaborated with managers and colleagues to devise an advertising

campaign that meets the client's goals and budget. Built trust with prospective clients through listening, information

gathering and communication. Created contract-winning proposals including ad specs and presented

to prospects. Maintained regular communication with clients to ensure

effectiveness of campaign. Presented creative work to clients for approval or modification. Monitored campaign effectiveness offering expertise on design and

message specifics. Worked closely with administrative assistant to ensure quality and

consistency of campaign. Ensured customer satisfaction by providing campaign reports to

client, answering any questions and satisfactorily resolving any conflicts.

Maximized training opportunities by attending meetings and utilizing resources provided.

Consistently exceeded monthly goals by forecasting revenue, conducting gap analyses and strategic planning.

7 1 3 3 W I L K E R S ON RO A D • B RY A N T , A R 7 2 0 2 2 • P H ON E 5 0 1 . 7 7 2 . 8 4 4 1E - M A I L : B A T K I N SO N @ A RK A NS A S O NL I NE . CO M

mailto:[email protected]

Regularly reported to manager through meetings, weekly projection reports, commission reports, gains and losses reports and CRM logging of daily activities.

Effectively executed administrative tasks.

Sales AssociateProvided outstanding customer service producing increased revenue and loyal clientele.

April 2012 to January 2013 Dillard’s Department Store—Little Rock, AR Exceeded sales quotas by providing unsurpassed customer service to

clients, connecting personally, assessing needs and providing the best options.

Thoroughly maintained product knowledge which earned trust and best served clients.

Effectively built relationships that turn customers into regular clients. Consistently enhanced sales by merchandising stock to maintain

order, neatness and appearance in a manner pleasing and shop-able for clients.

Sales ConsultantConsistently won individual sales by building relationships through like-ability, trust through honesty and respect through industry knowledge.

2011-2012 Bale Honda—Little Rock, AR Welcomed and built rapport with prospective customers. Actively listened to customers to understand their requirements

and expectations of a car. Suggested to client an appropriate car model for their specific

needs. Satisfactorily explained advanced features and benefits in user

friendly terminology. Conveyed the superiorities of that car model over others available

in the same format. Assured clients about the correctness of the car price by

emphasizing its features. Negotiated the price peacefully, but on a firm mental base. Assisted clients with information of the available finance options

and relevant documentation.


Maintained daily sales records and provided daily/weekly reports to superiors.

Executive Pastor/Board President Led a local multi-ethnic congregation including development of staff, membership, public relations, outreach, financial and facility management and provided social, emotional and spiritual care through teaching, training and counseling.

2006-2010 Southwest Community Church—Little Rock, AR Developed and implemented strategies for growth of multi-ethnic

congregation by building relationships with leaders and members of the community.

Led community outreach projects such as toy give-aways, outdoor children’s festivals and public relations projects.

Supported individual and group development through teaching, training and counseling.

Managed and empowered staff through personal coaching, evaluation and strategy development.

Served as president of the board administrating financial, facility and personnel matters.

RecruiterEffectively recruited personnel for various census positions through promotion, securing of facilities, administering and grading exams, protecting privacy and proper reporting.

2009-2010 U.S Census Bureau—Little Rock, AR Met with government officials, business leaders, employment

agencies, media outlets, community centers, faith-based groups, and other appropriate sources in the community to promote census employment opportunities.

Acquired the support of local organizations to donate space for census testing and training sessions, ensuring locations met specific requirements.

Conducted recruitment activities to recruit local residents, including coordinating and attending job fairs.

Executed the Local Census Office recruiting plan, made recommendations on recruiting strategies, and provided statistical data on the testing of applicants.

Prepared and gave impromptu presentations to diverse audiences. Arranged and conducted census employment testing sessions for

various positions, scored tests, and reviewed application materials for


completeness and accuracy.

Enumerator Planned work by reviewing assignment area to determine

organization of neighborhoods and locate households for conducting interviews.

Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.

Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control verification.

Complied with accuracy standards while maintaining high production rates.

Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties.

Met daily with supervisor to review and submit work, and receive additional instructions.

Dean of Students Developed personal growth and training of students by administrating Department of Student Affairs at non-profit college

2004-2006 School of Urban Missions—Oakland, CA Organized and coordinated city-wide events with college students,

staff and local organizations Administrated student-led practicums for course credit such as, youth

mentoring, tutoring, homeless outreach and others. Raised funds for all departmental projects and outreaches. Recruited and hosted short-term volunteer teams to assist with

events. Recruited new students through traveling, speaking, presenting and

building relationships. Helped create a network of community organizations for events and

partnerships. Counseled and mentored students in their personal growth,

disciplinary problems, education, relationships and other areas. Taught weekly in courses and school assemblies.

Director


Founded and administrated non-profit community development training program which offered courses and practical hands-on training for churches and other organizations. 1997–2004 Urban Impact of Los Angeles— Los Angeles, CA Grew student enrollment from zero to over 50 students in two years. Established five different training locations throughout Los Angeles

County, four in English and one in Spanish. Developed effectiveness in teaching, public speaking, giving

presentations to churches and organizations and interpersonal communication.

Mentored students to maturity and excellence. Produced graduates who launched new community endeavors and

assisted with existing ones such as homeless feeding, youth counseling and others.

InstructorAccomplished training of students in urban non-profit education facility leading to employment and community leadership

1994–2004 Teen Challenge Institute —South Gate, CA Taught an excess of 400 students over eight year period. Evaluated students performance through academic work and testing. Furthered proficiency in teaching.

Retirement Benefits RepresentativeProvided superior customer service to members of 401(K) Retirement Savings Plan.

1991–1994 Tenet Healthcare Inc. —Santa Barbara, CA Provided professional phone customer service to new and existing plan members. Effectively processed retirement claims for corporate plan of over 16,000 members. Successfully processed over 100 enrollments each year. Regularly carried out 60 pay outs each month. Helped customers with after-tax withdrawals, hardship withdrawals and annuities.

EDUCATION 1989–1991 Central Bible College Springfield, MO


Degree earned: B.A.1986, 1988 University of Arkansas- Little Rock Little Rock, AR1982-1986 Sheridan High School Sheridan, AR

Graduated

OTHER INTERESTS

Writing, computers, travel, poetry, philosophy, sociology, politics, boating, football

REFERENCES John Brandenberger

General ManagerDillard’s—Park Plaza6000 W. Markham StLittle Rock, AR 72205501-661-0053

Nicole SmithSales ManagerDillard’s Park Plaza6000 W. Markham StLittle Rock, AR 72205501-661-0053

Robert HarrisonBale Honda10 Col Glenn CourtLittle Rock, AR 72210

Connie Binz14530 Highway 5Benton, AR72019501-425-1111

Tyron Tatum5763 Interstate 30Little Rock, AR 72209501-551-3473

Darlene RobisonU.S. Missions1445 Boonville AveSpringfield, MO 65802417-234-5245

Earl Coley8606 Wiley Post AveLos Angeles, CA 90045310-645-7428



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Resume Atkinson