Thunderbird School of Global Management / Resume Book: 2014 Supply Chain Internship Candidates

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Resume Packet

NO. STUDENT GRAD DATE

1 Om Agrawal Dec 2014

2 Noelle Al-Abdulrahim Dec 2014

3 Sebastian Cavallo May 2015

4 Kristi Comtois Dec 2014

5 Scott Cornelius Dec 2014

6 George Gougler Dec 2014

7 Fabian Gutierrez Dec 2014

8 Caroline Kenduywa Dec 2014

9 Victor Liang Jan 2015

10 Huiling Liu Aug 2014

11 Steven Luna May 2015

12 Prasanna Raghav Malangulayam Srinivasan V Dec 2015

13 Victor Marshall May 2015

14 Casey Sutton May 2015

15 Nisarg Trivedi Dec 2014

16 Ooha Venugopal Jan 2015

17 Fang Wang Dec 2014

18 Steven Werther Dec 2014

19 Liang Zhang May 2015

1 / 1

OM AGRAWAL

1 Global Place Glendale Arizona 85306; +1 623 999 6267; opagrawal@global.t-bird.edu

OBJECTIVE OR SUMMARY Result oriented change agent with 23 years of international experience in 14 industries and strong leadership, innovative, analytical, and collaborative, cross functional and cultural team player with communication skills

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA

Master of Global Management (Post MBA) December 2014

Global leadership; Thunderbird Global Mindset

BI Norwegian Business School and IFP School Oslo, Norway

Executive Master in Energy Management September 2014

Global Energy, Flaring gas in Nigeria Delta

Richard Ivey School of Business London, Ontario, Canada

Master in Business Administration June 2010

Leadership, International Project in China

University of Toronto Toronto, Ontario, Canada Oslo, Norway

Master in Information Studies September 2001 Graduation 09/2014

Information System, Process and Architecture, University of Toronto Merit (Top 2% of 80 Students)

Bihar Institute of Technology Sindri, Bihar, India London, Ontario, Canada

B.Sc. (Engineering) June 1985 Graduation 06/2010

Mechanical, first class distinction, Captain of Soccer team

PROFESSIONAL EXPERIENCE Amrocan Energy Corporation – Consulting Saskatoon, SK, Canada Principal June 2012 – Current

Designed electronic medical records for cancer surgery by implementing data entry solutions resulting in 35% gain in research work

Designed 14 android and 6 apple mobile applications with a team of 15 members , staffed in 3 countries , thus providing100% global social help

Designed automated application for Point of Sales personnel, thereby increasing data accuracy by 30%

Saskatchewan Cancer Agency - HealthCare Saskatoon, SK, Canada Project Manager October 2011 – May 2012

Managed projects using agile and lean technique by aligned IT and business culture, resulting in 25% resource saving

Developed architecture and business process for 10 applications, thereby increasing efficiency by 50%

Managed team of 20 in cross departments using scrum, resulting in 25% project productivity gain

Superior Cabinet - Manufacturing Saskatoon, SK, Canada Director November 2010 – May 2011

Provided strategic direction for lean project management frame works saving 20% project time

Developed marketing strategy for organic growth resulting in 20% more market share

Strategized the existing financial system to new ERP application resulting in 30% processing time

Shaw Communication Inc. – Communication Calgary, AB, Canada Consultant December 2007 – June 2009

Managed system integration of an ERP by leading a team of 45 people and facilitated 35 % cost savings

Managed a tactical project switch migration through automation resulting in saving of 30% time saving Smart Technology Inc. – Technology Calgary, AB, Canada Consultant May 2008 – July 2008

Managed implementation of business process, Oracle ERP Supply chain, thereby improving 20% process improvement

Developed process mapping and reengineering from order to ship, thereby adding 25% business value

Managed integration of freight calculator application and order management, resulting in 35% improvement in processing time

University of Calgary (MedIT) – Healthcare/Education Calgary, AB, Canada Consultant January 2006 – November 2007

Developed PMO office to integrate business, develop processed for reporting leading to 20% time saving

Reengineered and developed business processes and technical architecture for medical schools as one window solution to integrate all 6 locations resulting in 25% improvement in customer experience

Developed training strategy for schools through change management process, resulting in 30% improvement in access time

TD Bank Financial Group – Banking/Finance Toronto, ON, Canada Consultant April 2004 – December 2005

Managed multiple projects and stakeholders across Canada, USA, and UK, including 45 people team and implemented ERP –supply chain and 33 interfaces resulting in reduction of process time from 106 hrs to 1hr and resulting in saving of 30% cost and 25% implementation time

Automated purchase order and procurement process in ERP by integrating two applications and reducing 20% order processing time

University Health Network – Healthcare Toronto, ON, Canada Senior Analyst February 2004 – April 2004

Lead the design of an eCancer system integrating four applications, data warehouse and thus reducing 15% process time

Government of Ontario – Government Toronto, ON, Canada Consultant February 2003 – February 2004

Managed to integrate disparate legacy system with Oracle ERP by leading a team of 25 people and developing strategy to maintain supply chain, sourcing and business intelligence tool, resulting in 25% time and 15% scope reduction

Implemented centralized model of i-procurement & budgeting process, thereby reducing 30% sourcing time

Developed matrix to measure financial operational throughput, resulting in 20% cost savings Enbridge Pipeline Inc. – Utility/Oil and Gas Edmonton, AB, Canada

Consultant August 2001 – February 2002

Designed interface of Oracle applications and TD Business Window for EFT, thus reduction in 25% process time

Automated registration program and reports to improve overall user efficiency by 30% Fidelity Investment Canada – Financial/retail Toronto, ON, Canada Consultant August 2000 – July 2001

Managed ERP financial and distribution in US and Canada including 40 people reducing 25% resources

Provided training to cross functional team for reporting and data warehouse effort, resulting in 30% time savings

Established communication among vendors in US, and Canada, resulting in 35% application uptime

Active Intelligence Inc. – Retail Toronto, ON, Canada Consultant March 2000 – August 2000

Managed team of 15 people to integrate Oracle and Retek ERP at HBC site, resulting in 15% time saving

Managed Business Intelligence vendors for the future company market share, thus expected 20% growth

Strategized development for enterprise reporting using sales data warehouse resulting in 15% increase in market share

Government of Ontario – Government Toronto, ON, Canada Consultant August 1997 – December 1999

Managed to integrate 10 legacy applications with Oracle ERP, team 20 people, developed strategy to sourcing and optimized financial process productivity; resulting in 20% time and 15% cost saving

Managed to run gap analysis workshop for implementation of new ERP, thus mitigating 35% risk

Bharat Heavy Electricals Limited –Manufacturing/EPC New Delhi, India Manager July 1985 – March 1997

Managed multiple engineering, procurement, and construction of power generation projects in India in a complex supply chain management environment resulting in saving 15% project resources

Developed scheduling and budgeting for supply chain of items and procurement process (14 manufacturing plants and 200 + supplier, and construction sites) including oil rig, thereby improved 20% time

Managed contract and purchase bidding process for item, pricing strategy, inspection and quality control

ADDITIONAL INFORMATION Certification

Lean Six Sigma Master Black Belt Villanova University USA 2012

Supply Chain Management University of San Francisco USA 2013

Change Management – AdPro Canada, 2013

Cross Culture Communication –Thunderbird On line program USA 2013

Oil and gas –Thunderbird On line program USA 2013

Languages: Hindi (native); English (Convergent);Indian dialect (basic)

Computer Skills: Oracle e-business, ERP, BI. Application server, MS office, Visio, Workflow and Process

Certification

Lean Six Sigma Master Black Belt, Villanova University USA Supply Chain Management University of San Francisco USA Change Management, AdPro Canada, Cross culture communication, Thunderbird On line program USA

Supply Chain Management and business process

Contact Management

Purchasing and Procurement

Oil and Gas

Cross Culture and Cross Functional

Strategic Leadership

NOELLE AL-ABDULRAHIM

15082 N. 59th Ave. Unit# 287, Glendale, Arizona 85306; (520) 248-2808; noelle.a@global.thunderbird.edu

OBJECTIVE M.S. in Global Finance student seeking a fulltime summer internship in supply chain finance.

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA

MS in Global Finance December, 2013

University of Arizona Tucson, AZ, USA

BS in Agricultural and Resource Economics-Agribusiness, Business Minor May, 2012

Kingdom of Saudi Arabia-SACM full academic scholarship- Fall 2007-2012.

University of Arizona Dean’s Honorable Mention Award- Spring, 2011.

University of Arizona Excellence Award- Spring, 2008. Capstone Projects

Analyzed the financial risk involved for a large South American-based international pineapple company considering expansion into new markets.

Assessed the challenges of a Tanzanian coffee bean company’s project ventures and production practices; used financial tools to evaluate the project’s profitability.

Examined an Arizona vineyard’s international relocation possibilities; created a risk analysis write-up; used analytical and quantitative methods with different case scenarios.

PROFESSIONAL EXPERIENCE Tucson – Mexico Trade Coalition Internship Tucson, AZ, USA City of Tucson – Economic Development Office January 2012 – July 2012

Outlined strategies for increasing international economic activity; led team in transforming strategies into actionable recommendations; created potential for enhanced economic opportunities for the city.

Developed organization-wide protocol addressing professional and behavioral expectations for employees interacting with foreign guests; improved experience of guests, resulting in continued business relationships.

Created Excel databases of key Mexican diplomats and local business representatives involved in cross-border business; increased efficiency and networking ability of coalition members.

Travelled to Mexico to assist in planning of networking events between City of Tucson and local businesses; aided supervisor in execution of presentations.

Campus Crossings University Heights Tucson, AZ, USA Apartment Leasing Agent August 2008 – August 2010

Identified sources of customer dissatisfaction and low occupancy rates; recommended changes necessary to improve quality of units; implementation of suggestions resulted in 100% of units rented.

Approached local businesses about providing complementary supplies and services for community events in exchange for marketing opportunities.

Provided translation services for non-English speaking tenants; increased international customer base.

ADDITIONAL INFORMATION Languages: Arabic (native); English (native)

Computer Skills: SPSS

Activities: Volunteer for Junior Achievement Organization and US Department of Commerce; Model United Nations – Berlin, Germany 2007; Advanced equestrian riding; Arab folk dancing.

SEBASTIÁN CAVALLO PÉREZ W Acoma Dr. 5728, Glendale, Arizona, 85306; (623)-806-6087; scavallo@thunderbird.edu

BUSINESS AND OPERATION MANAGEMENT PROFESSIONAL • GOAL ORIENTED • CROSS-CULTURAL MATURITY • ANALYTICAL • OPERATION CONTROLLING • BUSINESS ANALYSIS • COMMITTED

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA MBA in Global Management

Dec 2014

Pontificia Universidad Católica de Chile Santiago, Chile Industrial Civil Engineering Dec 2007

PROFESSIONAL EXPERIENCE Enjoy S.A. Santiago, Chile Senior Business Analyst Nov 2010 – May 2013

• Managed and directed business initiatives aimed to optimize the operation of the Food & Beverage (F&B) activities throughout the company including the corporate office, with strong emphasis on maximizing margins through cost management, achieving a 4% gross margin increase for the F&B department during FY12.

• Developed Model of Sales Management PEC (Cross-Selling, Casino, F&B and Hotel). • Managed consultancy project of Back Office processes improvement including warehouse supply chain,

generation of KPI's to control margin, demand, EBITDA, Raw Material (RM), Pricing in F & B and the Hotel. • Managed the needs of communication between the business units and corporate matrix by creating teams

that aim to communicate effectively with clients, assessing their needs and alternative F&B operations solutions.

Enjoy S.A. Santiago, Chile Management Control Analyst Oct 2008 – Nov 2010

• Headed Portfolio Management Business Units with 8 direct reports. • Developed Model of Integration and Automation (IAP), a project that seeks to automate transactional

systems by incorporating quantitative and qualitative variables associated with an Online Analytical Processing (OLAP) cube, proved to be a useful tool for extracting metrics (KPIs) that help to reduce labor costs and to optimize time decision.

• Designed and standardized business reports for F & B, company-wide including the corporate office. Reduced meeting times, standardized financial data reporting processes, made data analysis for multiple casinos within the company more time efficient and numerically accurate.

• Designed and maintained the company´s weekly corporate sales board, a tool directly addressed to the company´s directors which includes important drivers that measures different business areas, comparing the current KPI´s with the budget and the previous year.

ADDITIONAL INFORMATION Languages: Spanish (native); English (conversant) Computer Skills: Access, SAP ERP modules FI and CO and Micros Fidelio

KRISTI COMTOIS 9552 W. Clara Lane Peoria, Arizona, 85382; 623-363-3000; kcomtois@global.thunderbird.edu

OBJECTIVE First year MS in Global Management student seeking to secure a Supply Chain Management internship that utilizes technical and global knowledge.

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA MS in Global Management May 2014 G-5 Simulation August 2013 Group Leader-NGOs

• Created a resolution that was accepted by fellow G-5 regions, researching NGO needs and how they could enhance our position during negotiations, resulting in NGO proposition being accepted.

Arizona State University Tempe, AZ, USA BA Business Communication May 2013

Arizona State University Tempe, AZ, USA BS Animal Physiology and Behavior

• Recipient of University Scholarship December 2010

Individual Research Project November 2009 Food Aggression in Domestic Horses

• Designed and carried out experiment testing on the conditioned behavior of food aggression in domestic horses and if the behavior could be unlearned, resulting in statistically significant data showing that the behavior could be changed.

PROFESSIONAL EXPERIENCE BoArch Tempe, AZ, USA Marketing Assistant February 2011 – March 2013 • Acquired new clientele by generating and submitting 5 statements of qualifications, resulting in the

acquisition of 2 new builds. • Edited master documents increasing efficiency of SOQs resulting in 2 new clients due to increased

document readability.

ADDITIONAL INFORMATION Languages: English (native)

Activities: Thunderbird Global Supply Chain Club, Net Impact, MBA Women International,

Thunderbird Great China Club, Latin America and Business Culture Club, horseback riding, fitness.

SCOTT CORNELIUS

15050 N. 59th Ave., Glendale, #216, AZ 85306 USA (314)-269-6708 scott.cornelius@global.thunderbird.edu

OBJECTIVE First year MBA candidate seeking an operations internship in the power and energy industry to apply my strategic critical thinking and fine-tuned communication skills.

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA MBA in Global Management May 2014

Specialization: Supply Chain Management Arizona State University Phoenix, AZ, USA BA of Liberal Arts in Human Communication Aug. 2008

PROFESSIONAL EXPERIENCE ForTrade International, Inc. (FTI) Lawrence, KS, USA Receiving and Expedite Manager Aug. 2011 - Jul. 2012

Received orders accurately by following company’s stringent QC s processes, resulting in 80% reduction of receiving errors.

Monitored vendor delivery of 150+ open orders valued at ~$300,000.

Settled open claims, reducing claims from 30+ to 4, valued at around $10,000.

Redesigned order placement process, resulting in 100% accuracy at time-of-order.

Interac Yokohama Yokohama, Japan Assistant English Teacher Apr. 2009 – Apr. 2011

Designed lessons for Grades 1-6 across 4 Japanese elementary schools.

Collaborated with 100+ teachers on accessible English activities for 1500+ students.

Trained teachers on execution of new English lesson formats.

Met teachers daily for lesson design, execution and review. (In Japanese) Gaba Corporation Tokyo, Japan English Instructor Nov. 2008 – Jun. 2009

Tailored 1 on 1 lessons for ~100 clients of all ages and backgrounds.

Executed lessons punctually to meet strict 40 minute time schedule.

Helped business and engineering clients reach their English fluency goals.

ADDITIONAL INFORMATION Languages: English (native); Japanese (fluent); German (conversant)

International Experiences

High School Study Abroad - Mannheim, Germany University Study Abroad - Osaka, Japan

Sep. 2001 - Jan. 2002 Aug. 2005 - Jun. 2006

Activities: Volunteer Leader for American Field Service (AFS). Led weekend Orientation Camps for 50+

international students Led small group sessions of 8 students

Financial Aid Office Assistant: Work Study

Sep. 2000 – Present

Sep. 2012 – Present Affiliations: Thunderbird Supply Chain Club Thunderbird Energy Club

MICAH GOUGLER

5959 W. Greenway Rd 237, Glendale, Arizona, 85306; (602) 862-8337; gmgougler@global.t-bird.edu

OBJECTIVE MS in Global Management candidate seeking a Supply Chain internship program that leverages my skills in team management and organization, written and oral communication, and analytical research

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA MS Global Management December 2014

Recipient of the Global Citizen Scholarship for international experience

Team Lead of winning strategic management submission in strategy competition of eleven teams

Assisted team to overall victory in a week long G-5 Summit simulation through strategic negotiations

Net Impact Service Corps Consultant Brigham Young University Provo, UT, USA

BA Linguistics April 2013

Recipient of the Alvina Soffel Barret scholarship for excellence in academic performance

PROFESSIONAL EXPERIENCE Health Consultant/Assistant Manager Chandler, AZ, USA Keith Poole’s Training Zone March 2009 – July 2011; June 2013—August 2013

Built and maintained a personal clientele averaging 12-14 people which included scheduling and bookkeeping resulting in $45,000-$55,000 total revenue/year

Conducted regular client consultations assessing goals, direction, and motivation leading to client achievements such as 2nd and 3rd place in state swim meets, time constricted weight gains of 20 lbs., and consistent weight loss of greater than 20 lbs

Organized group activity sessions of 3-6 people which ran 3 times/ week for greater than 2 years

Researched body type and nutrition theories to develop personalized nutrition programs resulting in consistent client weight loss/gain of 1-3 lbs./ week for minimum durations of six weeks

Lead Student Assistant Provo, UT, USA Brigham Young University October 2011—April 2013

Assisted the Building Supervisor in the training of 10+ new team members on major equipment/machinery resulting in overall team proficiency and production

Initiated a weekly team meeting/breakfast which increased team morale, participation, and mutual respect among cross-cultural employees

Authorized Field Representative Salvador, Bahia, Brazil The Church of Jesus Christ of Latter Day Saints November 2005—November 2007

Directed and trained 10 representatives on the implementation of presentations, planning meetings, street contacts, issuing and receiving commitments, and cross cultural relationships

Participated as a leader in increasing mission productivity to record breaking output helping our region climb from last to fourth out of 26 Brazil missions

Maintained weekly goals of at least 140 street contacts, 12-16 in home presentations, and 5-10 returning appointments which was achieved 80%-90% of the time and occasionally achieving a regional Standard of Excellence

ADDITIONAL INFORMATION Languages: English (Native); Portuguese (Fluent); Spanish (basic)

Activities: Two year service/proselyting mission Secretary of male youth group leadership

FABIAN GUTIERREZ 14221 N 51st Av apt 2158, Glendale, AZ, 85306; (352)-672-3037; fabiangv@global.thunderbird.edu

OBJECTIVE First trimester MS in Global Management candidate seeking internship that will utilize my manufacturing knowledge and project management skills.

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA MS in Global Management December 2014 • VP Thunderbird Tennis Club

University of Florida Gainesville, FL, USA BS in Industrial and Systems Engineering May 2012 • Minor in Sales Engineering

Santa Fe College Gainesville, FL, USA AA in Engineering December 2009 • Honors Scholarship

PROFESSIONAL EXPERIENCE Doppelmayr Merida, Merida, Venezuela Industrial Engineer Intern Oct 2012 – Dec 2012 • Spearheaded the preventive maintenance program (PMP) creating a decision support system utilizing

VBA programming in excel • Created the logistics, planning, scheduling, and maintenance checklists for 30 different types of

construction equipment • Supported five project engineers and five technicians weekly to render support and receive feedback

Cummins Inc. Rocky Mount, NC, USA Manufacturing Engineer Intern May 2012 – Aug 2012 • Collaborated in a Six Sigma project to reduce energy consumption for four production lines, by collecting

data and developing standardized procedures and documentation for line shutdowns, with estimated savings of $20,000 to $40,000 per year

• Redesigned installation area layout reducing ergonomic risk and injury for eight operators • Directed initiative to improve plant safety identifying and redesigning 40 stairs that were not compliant to

OSHA (Occupational Safety and Healthy Administration) Industrias Free Ways Merida, Merida, Venezuela Quality Control Intern May 2011 – July 2011 • Standardized welding procedures for 15 operators following the American Welding Society (AWS)

standards in order to achieve ISO9000 at plant certification • Improved quality control processes by developing Welding Procedure Specification (WPS) forms

reducing material costs by 20% and increasing efficiency by 10% • Planned logistics and scheduling for validation and calibration of 30 welding machines, through testing

and data compilation, assuring machine efficiency

ADDITIONAL INFORMATION Languages: Spanish (native); English (advance); Italian (conversant); German (basic) Computer Skills: Visual Basic, VBA, Advanced Excel Activities: Volunteer at Make Alachua County Beautiful

CAROLINE KENDUYWA

1 Global Place, #1752, Glendale, AZ 85306; +1(407)701-2670; carolinekenduywa@global.t-bird.edu

OBJECTIVE Seeking a challenging and rewarding role within an international organization where I can assist in addressing developmental issues in Africa, by creating sustainable solutions for economic growth and Investment in Africa

QUALIFICATIONS Versatile and accomplished leader with successful history of providing strategic results for organizations Exceptional communicator skilled in driving change and collaborating with all levels of management Strong interpersonal, teamwork skills and proven ability to address client needs and develop business

relationships

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA MBA, Global Management and MA in Global Affairs December 2014

University of Central Florida Orlando, FL, USA BS in Business Finance December 2008

PROFESSIONAL EXPERIENCE

Kaptea Inc. Kericho, Kenya and Orlando, FL, USA President & Founder March 2011 – current Established company to market and promote Kenyan black tea on global scale, while providing advisory

services to parent company, Kapchebet Tea Factory Ltd. (KTFLTD) Created and coordinated Thunderbird Emerging Markets Lab Project at KTFLTD with the goal of

establishing new markets, and creating added value for local Kenyan tea farmers Exhibited at World Tea Expo 2011 & 2012 on behalf of KTFLTD, where ChimChim tea brand was voted

“best tasting black tea” in East African category Involved in project to develop alternative energy in consultation with Daochi Energy of AZ, to generate

electricity from biomass to power KTFLTD

Fiserv Orlando, FL, USA Financial Analyst October 2010 – July 2012 Coordinated and prepared consolidated billing requests for software license fees, professional services,

and special maintenance fees generating approximately $1 million in monthly revenue Prepared and maintained monthly project accounting status report for revenue trend analysis for over 50

large banks Reviewed and analyzed over 1,100 transactions related to global client contracts and recognized $8.3

million of potential revenue during first half of 2011 Analyzed and investigated unearned and unbilled professional services for proper recording, generating

additional un-forecasted revenue

Fairwinds Credit Union Orlando, FL, USA Accounting Assistant ACH Dept. Lead March 2007 – October 2010 Coordinated accurate and timely posting and balancing of ACH files of up to $40 million daily Prepared daily settlement reports, variance analysis, journal entries, and monthly cash reports, while

implementing cost saving measures Actively engaged in process improvement of ACH posting process, which resulted in increased efficiency,

reducing posting time by 50% and eliminating 90% of paper printing Reconciled 10 major general ledger accounts, and closely monitored budget overages in cash change

fund balances for over 30 branches, ensuring branches stayed within cash reserve limits

ADDITIONAL INFORMATION Languages: English (fluent), Kiswahili (fluent), German (basic) Activities: President -Thunderbird Africa Business Club, Phoenix Committee of Foreign Relations HS

VICTOR LIANG

Phoenix Metro, AZ 85306; 623 806 3436; vliang@global.t-bird.edu

OBJECTIVE MBA candidate seeking an internship in supply chain management, leveraging four years of global sourcing experience and business analysis skills in SPSS and Tableau.

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA Phoenix, AZ, USA

MBA in Finance, GPA 3.6 April 2015 April 2015

Qualifications in Analytics

Performed financial modeling and forecasting using Excel to evaluate solar power panel investment opportunities in Japan.

Conducted regression and correlation analysis using SPSS and analyzed the effort of different dosages on blood pressure level to conclude efficacy and safety of Solnyx’s new pills.

Performed a cluster analysis using SPSS, and developed a new pricing model based on the Solnyx’s customer segmentation.

Jilin University of Finance and Economics Changchun, Jilin, China Changchun, Jilin, China

Business English September 2009 September 2009

PROFESSIONAL EXPERIENCE Senior Buyer Hong Kong Mogultech International Ltd December 2009 – August 2013

Processed more than 200 RFQs daily. Managed all aspects of RFQ and selected potential suppliers.

Sourced and purchased semiconductors globally for worldwide OEM factories. The value of executed orders reached $1.5 million annually, contributing $280k to the gross profit of the company.

Developed business relationships with more than 200 new suppliers by proactively reaching out and capturing new business opportunities, leading to a 10% increase in annual profit.

Improved business relationships with existing suppliers by setting up favorable credit terms. During the first sixty days, successfully negotiated a favorable contract with suppliers by setting up a NET 30 account with a credit limit of $50k, thereby conserving cash flow.

Improved the shipping terms and modified shipping schedule, resulting in $5k freight reduction per year.

Successfully resolved dozens of RMA requests (Return Material Authorization), thereby reducing $10k bad debts annually.

Collaborated closely with clients to reduce 20% inventory costs by disposing excess and obsolete inventory, forecasting demand, and planning accurate distributions.

Assisted senior management to customize a CRM system, analyze transaction data, and provide business solutions, leading to 10% increase in profits.

Trained 2 new employees on CRM system and supplier quoting preferences, resulting in improving work efficiency by two times.

Awarded top purchaser for 3 consecutive years based on customer satisfaction and profits.

Customer Service Shenzhen, Guangdong, China Ctopay Online Payment March 2009 – September 2009

Successfully resolved an average of 300 inquiries per week.

Increased $3k revenue by generating repeat business through client follow-up in 7 months.

ADDITIONAL INFORMATION Languages: Chinese (native), English (fluent), Japanese(basic reading)

Computer Skills: Leadership Activities

Excel (Advanced), SPSS, Word, PowerPoint, CRM Thunderbird Supply Chain club, Thunderbird table tennis club

HUILING LIU 15082 N 59th Ave., Apt 214, Glendale, Arizona, 85306, 602 919 7523; huiling.liu@global.thunderbird.edu

OBJECTIVE

Skills: Strong strategic planner, problem solver, persuasive leader, and faster learner Proven ability in cross-functional team building, communication, and interpersonal skills Sophisticated experience on suppliers and distributors management and China export process Profound knowledge of financial analysis and corporate finance

EDUCATION

Thunderbird School of Global Management Phoenix, AZ, USA MBA in Global Management; Specialization: Financial Management Dec, 2014

Organizations: China Entrepreneur Network, Outdoor Club, China Club, Thunderbanker Club

Northeastern University (NU) of China Qinhuangdao, Hebei, China Degree: Bachelor of Engineer in Geochemistry Graduation June, 1994

Distinction: NU Scholarship; First Prize on Theatrical Performance

PROFESSIONAL EXPERIENCE

Rosendahl China ltd Shanghai, China Supply Chain Manager Aug’ 08-Aug’ 12

Managed a supplier pool of 30 members, successfully ensuring best price and quality, on-time delivery and responsiveness

Led organizational transition from a “functional-silo” approach to a “cross-functional” approach to achieve a more effective logistics group that required less headcount and generated additional savings through better decision-making.

Developed and implemented logistics plans and processes to support a capacity expansion

Shanghai Stow Storage Equipment Co., Ltd Shanghai, China Manager of Export Department Jan’ 05-Jul’ 08

Expanded markets into countries including Korea, Indonesia, India and Kuwait. Those markets contributed approximately $5 million sales annually

Developed and established long-term relationship with abroad distributors in Saudi Arabia and U.A.E, which represented above $5 million sales annually

Set up department annual budget and controlled department expense Sales Manager Jan’ 00-Dec’ 04

Managed, trained and coached a professional sales team of 8 people, and created efficient performance appraisal to inspire them to achieve their best, achieving $15 million in an annual sales and increasing market share by 5% percent

Developed and managed business relations with logistics equipment companies including Linde, Heli, and Hyster, while effectively increasing sales revenue by 20% through cooperation with these partners

Qinhuangdao Travel Agency Qinhuangdao, Hebei, China Manager of European Department Jan’ 97-Dec’ 99

Designed and priced new travel route, and more than 10 new travel routes were designed and implemented annually

Arranged professional, accurate, and cost effective travel package for clients

Recruited, trained and managed tour guides, leading them to become professional in short time Analyst of Marketing Department Jul’ 94-Dec’ 96

Analyzed target customer and made statistical report for the company, successfully making it to increase revenue by 30%

STEVEN RAFAEL LUNA

1 Global Place, Box 1251, Glendale, AZ 85306, U.S.A; +1 323-219-3786; steveluna@global.thunderbird.edu

CREATIVE STRATEGIC ANALYST MBA CANDIDATE International Media • Coaching & Leadership • Script Analytic • Imaginative Intellectual

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA

MBA in Global Management Co-curating TEDxYouth@Thunderbird

May 2015

Building professional network as Thunderbird Rugby Club member and affiliate University of Arizona Tucson, AZ, USA

BS Communications May 2006

Member of the University of Arizona Lacrosse program – 2006 Honorable Mention: Attack

PROFESSIONAL EXPERIENCE Tapestry Films Beverly Hills, CA, USA Story Editor to Academy Award Nominated Film Producers March 2010 – May 2013

Negotiated 5 successful shopping rights as Book Department Head, creating a steady flow of incoming manuscript proposals to adapt into film and television.

Built relationships with book agents in US and European Nations implementing a plan of action selling property to potential film studio clients.

Collaborated closely with writers, filmmakers, and producers developing story ideas into screenplays, packaging 2 projects with highly sought talent and filmmakers selling one project.

Researched project specific talent lists increasing production incentive for domestic and international financiers competing with similar pipeline projects acquiring commitments from targeted talent and primary funders.

Underground Films & Management Los Angeles, CA, USA Office Manager / Assistant to Film Producers/Literary Managers July 2006 – April 2009

Managed the day-to-day business of 50+ clients tracking payments, submitting projects to financiers, scheduling project meetings with creative teams and studio executives.

Created the company internship program from ground up developing relationships with top film schools, such as USC, UCLA, Columbia, NYU, UT, hiring and training students to sustain business operations.

Occidental College - Men’s Lacrosse Program Los Angeles, CA, USA Head Coach – SLC D2 2013 Coach of the Year September 2010 – May 2013

Transformed team from last place into playoff caliber program in first year competing for 1st place.

Strategized all game plans and made modifications taking advantage of unforeseen situations to position team with a greater chance to win having a 73% win-rate.

Budgeted for team season expenses including league fees, equipment, travel and lodging, accounting for $30,000 in finances for sustainable spending.

Recruited new roster of athletes from college training players to occupy turnover positions from past and graduated players maintaining level of excellence, team competitiveness and cohesion.

ADDITIONAL INFORMATION Languages: Spanish (conversant)

Computer Skills: Computer Networking IT, Basic HTML

Activities: Thunderbird Emerging Markets Club, Thunderbird Music Club, Youth Lacrosse Referee

PRASANNA RAGHAV M.S.V

Phoenix Metro Area, AZ, 85306; +1(480) 381-1505; prasanna.raghav@global.t-bird.edu

OBJECTIVE MBA candidate seeking a product management internship leveraging my 3 years of experience in Technology, project management and service delivery.

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA

MBA in Global Management, specialization in Marketing. May 2015

Awarded Global Mindset Scholarship for working across multi-cultural teams.

V.I.T University Chennai, India

B.S- Electrical and Electronics Engineering Aug 2011

Organized an International tech-fest- Gravitas ’09 with 5000 participants globally.

Vice-President of the student council for the year 2010-2011.

PROFESSIONAL EXPERIENCE Analyst, Kindle Periodicals team Chennai, India Amazon.com Nov 2011 – May 2013

Ensured quality and timely delivery of 5 out of 750 premier global publications by fixing XML errors in the daily feed leading to an enhanced customer experience.

Developed a goal setting plan as a part of an exclusive team by performing gap analysis resulting in 5% improvement in customer delivery process.

Managed 35 titles on the Amazon store by preparing vendor reports and advising process improvement solutions driving 16% improvement in product efficiency.

Bridged the gap between 3 cross functional teams by establishing open communication channels to ensure prompt business delivery.

Programmer Analyst Trainee, Healthcare domain Chennai, India

Cognizant Technology Solutions Corporation Aug 2011 – Nov 2011

Administered performance tuning and back end development activities by analyzing effective mobility framework.

Fixed 10 production issues and coordinated quality related activities within the project.

Public Relations Intern Chennai, India

Make a Difference Aug 2010 – Aug 2011

Strategized and implemented 12 fund-raising events in different parts of the city by socializing and marketing charity events raising funds over 6000$ for under-privileged children.

Trained 30 under-privileged children by helping them develop verbal and written English language skills through a Cambridge University funded program.

Recognized with “Star intern of the month” for leading the team, effective campaigning and implementing strategies that raised over 1500$ in one month.

ADDITIONAL INFORMATION Languages: English(Fluent);Tamil (native);Hindi (conversant)

Computer Skills: Advanced Excel and Power-point skills, AGILE.

Activities: Volunteered for Goldman Sachs funded Habitat – Community services program. Organized blood donation /eye check-up camps with Help-Age India for over 10 years.

VICTOR MARSHALL 1 Global Place, #967, Glendale, AZ, 85306; (785) 840-4298; vmarshall@global.thunderbird.edu

DEVELOPMENT ANALYST Strategic Planning • Competitor and Target Market Analysis • Financial Modeling

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA MBA in Global Management May 2015

• Global Citizenship Scholarship for demonstrated excellence of performance and character. • Presidential Fellowship work-study program for alignment with Thunderbird’s mission.

University of Kansas Lawrence, KS, USA BS: Business Finance May 2010 • Strategic Planning and Business Valuation - Built a strategic plan and evaluated companies public

companies based on micro/macroeconomic factors, industry trends, and forecasted cash flows. • School of Business Global Awareness Program certification demonstrates global mindset through

international-focused business classes, study abroad, and study of foreign languages.

PROFESSIONAL EXPERIENCE Research Development Analyst Leawood, KS, USA Nueterra November 2011– August 2013 • Created environmental scan templates based on competitive forces, SWOT analysis, and PESTEL

analysis, enabling the development team and executives to quickly understand a market and make informed decisions.

• Project turnaround times have decreased from weeks to days due to process improvement. 100% of corporate departments reported a “satisfied” rating or above for the research department, and 40% gave the top ranking “very satisfied,” revealed by annual corporate surveys.

• Maintained financial and operational reporting models for CEO of Pathology division. Created pivot tables and pivot charts to illustrate data for monthly and annual comparisons.

• Monitored industry statistics and follow trends in trade literature for executives. Findings have jump-started initiatives such as the development of a healthcare technologies division.

• Capital Markets Intern New York, NY, USA StormHarbour Partners, LP January 2011 – May 2011 • Assisted senior bankers on $5+ million debt and equity raises for companies in various industries • Coordinated communication between senior bankers and clients • Gather due diligence on potential clients and investors to find appropriate matches • Developed documentation and presentations for clients, investors, and internal uses. • Analyst Intern New York, NY, USA J2 Ventures September 2010 – Jan 2011 • Built financial models for cost and pricing analysis

ADDITIONAL INFORMATION Languages: English (native); Portuguese (basic); Hebrew (basic); Italian (basic); Spanish (basic) Activities: Thunderbird Management Consulting Association Shadow Chair

Toastmasters member Project Management Association member

CASEY R. SUTTON

1 Global Place #1735; Phoenix, AZ 85306; 786-436-4189; CaseySutton@global.thunderbird.edu

Bilingual MBA candidate seeking a position as Operations Manager

Business Development

Management Experience

Bilingual and Multicultural

Leadership Experience

EDUCATION Thunderbird School of Global Management Phoenix, USA

MBA in Global Management May 2015

University of Florida Gainesville, USA

BA in Political Science May 2009

Graduated Cum Laude, Executive Member of Phi Alpha Delta Pontificia Universidad Católica de Valparaíso Valparaíso, Chile

Spanish Language and Literature Aug 2008

PROFESSIONAL EXPERIENCE Staffing Manager Miami, USA Robert Half International Jan 2013 – Dec 2013

Managed 115+ employees on various assignments as part of a four-person team to produce a 122% growth of divisional hours on billing within 12 months.

Met monthly “Candidate Hours on Billing” requirements by calling 100+ contacts per day to drive sales, forging relationships with new clients, while maintaining quality customer service with existing contacts.

Maintained a constant inventory of candidates by conducting 35 weekly interviews and coached these candidates through interviews and job issues to maintain division’s hourly billing standards.

Group Director/Educator Bogota, Colombia

Montessori British School Aug 2011 – Jun 2012

Monitored student progress by generating MS Excel spreadsheets to track and summarize performance which produced a 98% pass rate.

Supported various departments by translating relevant course curriculum and guides, which led to better student understanding of language fundamentals.

Acted as the bilingual intermediary between parents and administration through bimonthly phone calls and regular meetings to improve student performance.

SEO Marketing Writer/Sales Miami, USA WebFindYou/Max Muscle Jun 2010 – Oct 2011

Improved marketing strategy of firms by authoring and editing press releases, articles, and webpage content which resulted in sales growth.

Drove business development by obtaining new clients through cold and warm calling, while maintaining numerous existing accounts through quality control calls.

Developed and implemented marketing campaigns by analyzing current market conditions and making strategy recommendations for clients.

Language Assistant Albacete, Spain IES Justo Millan Oct 2009 – Jun 2010

Improved student understanding of English by supporting Department Instructors with developing and executing up to 20 hours of instruction per week.

Fostered understanding of American culture by instructing weekly seminars on the US, which led to an increase in interest of the English language by students and faculty.

ADDITIONAL INFORMATION Language: Native in English; Fluent in Spanish

Activities: Toastmasters International; Phi Beta Kappa; Eagle Scout

NISARG TRIVEDI

1 Global Place, #1546, Glendale, AZ, 85306; Cell: 602-393-8465; Email: nisargtrivedi@global.t-bird.edu

SUMMARY Two years of experience in innovative product development.

An aspiring professional with a unique combination of business acumen and technical skills, as well as the ability to leverage them to add value to the company.

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA MBA in Global Management December 2014

Awarded Global Mindset Scholarship (30%) for showcasing excellent professional skills and academics.

Vishwakarma Institute of Technology Pune, Maharashtra, India BS in Instrumentation and Control May 2010

PROFESSIONAL EXPERIENCE Infosys Limited Bangalore, India Systems Engineer September 2010 – May 2012

Resolved issues faced by the client company, almost single handedly, leading to increased customer satisfaction and subsequent renewal of contract.

Developed new features for the existing Supply Chain Visibility Product Suite (SCV) and the new Contracts Management (LOB Applications),which have markets in USA, enhancing the usability and value.

Maintained, troubleshot, and fixed bugs of SCV which was developed over a period of three years.

ADDITIONAL INFORMATION Languages: Gujarat (native); English (fluent); Hindi (fluent)

Computer Skills: C# .NET

Personal: Member of College band (vocalist) as well as won prizes at college level for singing.

International Travel:

London, Paris, Switzerland, Belgium, Amsterdam, Dubai and parts of USA.

OOHA VENUGOPAL 1 Global Place, Box 1585, Glendale, AZ 85306, USA; +1 6027367150; oohavenugopal@global.t-bird.edu EDUCATION

Thunderbird School of Global Management, Glendale, AZ, USA Dec 2014 MS in Global Management

Thunderbird Campus Ambassador; VP of Public Relations, Toastmasters

Women’s Mentor program Co-Chair, Women International; Board Fellows Chair, Net impact

Market Research: Performed Customer segmentation on quick service industry in South Africa; developed marketing and business development plan for two famous food chains

Rashtreeya Vidyalaya College of Engineering (RVCE), Bangalore, KA, India Jun 2009

Bachelor of Engineering in Electrical & Electronics

Led team of 4 for final-year project at ABB Ltd on Selection of Transformers and Sizing of Cables for IOCL MSQ Upgradation ; Directed team of 5 for 6 months in organizing co-curricular activities

PROFESSIONAL EXPERIENCE TATA CONSULTANCY SERVICES, Bangalore, KA, India Feb 2010 – Jul 2013

Team Lead – Solution Experience (SE) May 2011- Jul 2013

Project Management Agile Product Development

Led team of 25 people, while simultaneously handling multiple teams in setting task deadlines, ensuring timely and quality delivery along with invoicing and billing

Analyzed and provided strategic improvements during design, development, testing and release phases of RDS and cloud portal/systems resulting in zero iterations and improved efficiency

Analytical skills Organized process flow for incidents, analyzed and prepared trend report, managed workload distribution and optimized resource utilization

Strategic Planning and Problem Solving

Designed new business processes; suggested process improvements and change management ,implemented them for client SAP, developing business operations

Business Development and Results-Driven

Built strong client relationship and showcased the team's results regularly, increasing the customer satisfaction index from 82% to 93%. This helped in bringing a new project to the organization -Solution Experience Level 2 that generated revenue of 2.5 million Euros per annum; proposed other new projects and successfully managed them

Team Lead – Landscape Conversion Tool (LCT) Apr 2012 – Dec 2012

Leadership and Quality Assurance

Led team of 5 members, coordinated system refresh from master landscape to sales and test landscape ensuring 100% quality refresh

Team Lead – Rapid Deployment Solutions (RDS) Jan 2012 – Jul 2013

Cross Functional Communication and Customer Relationship

Handled team of 7 members to provide consulting services for issues related to users and authorization; enabled effective solutions for technical problems by coordinating with several other functional teams at SAP India, US, Germany, Singapore and China that led to an increase of partner contracts to SAP, from 10 partners to 90 partners

Staffing and Mentoring Ramped up a team from 7 to 20 through extensive training and mentoring in order to prepare for technology shift from servers to cloud and made the team accustomed with the change

Team Member – Showroom and Trial Solutions (STS) Feb 2010 – Apr 2011

Technical Consultant Provided technical and functional on time support in key deal demos and for content builds by SAP to internal SAP and its partners; saved deals greater than 2 million Euros

ADDITIONAL INFORMATION

AWARDS: Best Performer (2011-12) by TCS ; Best Support (2011-12) by SAP India

TECHNICAL SKILLS: Microsoft - Excel, Word, PowerPoint ; SPSS ; SAP Basis, SAP HANA (Certified)

LANGUAGE : English(fluent), Spanish(basic), Hindi, Telugu, Kannada, Tamil

ACTIVITIES: Taught Mathematics, Science and English to 8th grade students during my work at TATA

FANG WANG

1 Global Palace, Box 1883, Glendale, AZ 85306, USA; +1 (917) 868-7311; fangwang@global.thunderbird.edu

QUALIFICATION

Proven ability to manage administrative structure and department relationships in healthcare business

Experience understanding the most advanced technology worldwide for cancer treatment

Experience gaining insights on the needs of patients in Chinese hospitals

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA

MBA in Global Management December 2014

University of Delaware Newark, DE, USA Full-time Conditional Admission Program student August 2012 - April 2013

Mudanjiang Medical College Heilongjiang, China

MBBS (Bachelor of Medicine); Major in Clinical Medicine September 2001 - July 2006

Internship in Harrison International Peace Hospital for one year

PROFESSIONAL EXPERIENCE Concord Medical Services Holdings Limited (CCM) Beijing, China Presidential Office Manager January 2009 – July 2012

Managed daily operations of Presidential Office, duties included coordinating communications and interactions between departments, promoting internal enterprise culture

Managed Office Automation Software, enabled efficient optimization of system for thirteen departments, over 120 people

Served as liaison between software vendor and our company, facilitated implementation and training of employees on new system

Coordinated public relations and events as well as the schedules for board of directors meetings

Established rules and regulations to regulate business operations and management of our company

Reviewed documents submitted for CEO’s approval, to ensure document validity, feasibility and accuracy, reducing the time CEO needed to approve.

Beijing Minzhong Healthcare Center Beijing, China Health Management Consultant and Customer Service Officer August 2006 – December 2008

Reviewed results of physical examinations with patients and made suggestions for health improvement, thus improving patients’ ability to make informed treatment choices

Analyzed patient health records, test results, etc. identifying potential high-risk patients for unified management and arranging follow-up services, providing appropriate treatment earlier in the treatment process

Collected the latest healthcare information and statistics, equipping the Marketing Department with valuable customer insight data utilized to attract new patients

Designed a set of health management models, emphasizing patient segmentation, thus improving operational management of Healthcare Center

ADDITIONAL INFORMATION Languages: Chinese (native); English (fluent)

Computer Skills: HTML

Activities: Member of the school’s volleyball team, band and literature club from 2002-2004 Psychological Counsel, talked to depression patients in hospital in 2004 Donor, donated to earthquake victims and provided psychological consultation in 2008

STEVEN MCBRIDE WERTHER

1 Global Place #1595, Glendale, AZ 85306; (214) 460-0333; stevenmwerther@global.t-bird.edu

OBJECTIVE Seeking a management consultant position specifically in Central and South American regions that allows me to utilize written and oral communication skills and foreign language abilities.

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA MS in Global Management December 2014

Vanderbilt University Nashville, TN, USA BA in French and Spanish & Portuguese, minor in Italian May 2013

Vanderbilt-in-France, Aix-en-Provence, France — Study Abroad Program, Internship

PROFESSIONAL EXPERIENCE Branch Manager Dallas, TX, USA Revolution Prep, Ivy Summer Insiders Program February 2012 - August 2012

Generated over $6,000 in sales through self-run targeted marketing operations leveraging personal network to expand clientele

Reported average 256-point overall SAT score improvement, increasing average student performance by 15%

Offered no-cost outreach program to local public high school students administrating free mock trials of standardized tests

Junior Marketing Associate Marseille Area, France B2C Travel Events January 2011 - May 2011

Created English-French company newsletter and executed its distribution to more than 400 clients through implementation of targeted marketing campaign

Translated company literature into English, effectuated its distribution to current English-speaking clients, and developed company outreach ultimately garnering 40 new Anglophone clients

Developed and translated company website driving a 12% increase in web traffic

Field Sales Leader Dallas, TX, USA Vector Marketing Corporation May 2010 - January 2011

Reported over $23,000 in career sales through targeted marketing planning and strategic sales presentations

Recognized by management at regional sales conference as ninth-highest grossing sales representative during peak sales season; promoted twice within first week of employment and multiple times throughout career

Leveraged personal network to grow customer base consisting of more than 500 potential clients, developed interpersonal relations, and achieved 80% close rate driving sales to over 300 different clients

ADDITIONAL INFORMATION Languages: English (native); French (fluent); Spanish (fluent); Portuguese (conversant);

Italian (conversant)

Activities: President, Pi Delta Phi French Honor Society McTyeire International House

LIANG ZHANG

1 Global Place #1824, Glendale, AZ, 85306; (732)763-7259; liangzhang@global.t-bird.edu

FITNESS MANAGEMENT PROFESSIONAL Management • Excellent Multicultural Communication • Extensive Experience in Fitness Industry

EDUCATION Thunderbird School of Global Management Phoenix, AZ, USA

MBA in Global Management May 2015

Specialization: Marketing

Jilin Institute of Physical Education Changchun, Jilin, China

Bachelor of Education

Major Physical in Education

Jul 2004

PROFESSIONAL EXPERIENCE Raritan Bay Area YMCA Perth Amboy, NJ, USA Assistant to the Director of Health and Wellness May 2011 – Jun 2013

Collected and analyzed participant class attendance date in order to generate monthly reports, aiming to rank the top instructors in the programs.

Organized quarterly Les Mills group fitness events to introduce new choreographies targeting on retaining current members as well as attracting new members

Taught 6 group fitness classes per week with a participation rate of about 95%

Les Mills China Shenzhen, Guangdong, China Fitness Facility Consultant Feb 2011 – Feb 2009

Developed educational webinars and seminars on the implementation of Les Mills group fitness programs with the objective of providing training to gym managers

Organized and coordinated team building and promotional events by acting as an interface between internal departments, leading the team to successfully operate the events

Acted as a liaison between fitness facilities and Les Mills China in cooperative events

Group Fitness Management Trainer

Provided management support and organized training sessions to fitness facility owners and managers nationwide in order to help them to run their business successfully

Shenzhen Catic Wellness Co, Ltd Shenzhen, Guangdong, China Regional Group Fitness Manager Jul 2004 – Feb 2009

Analyzed the group fitness participation data to generate periodical reports that supported the design of fitness group class schedules for the next weeks

Managed instructors training schedule, performance and compensation through the periodical reports aiming to understand instructors training and recruiting needs

Developed the group fitness year budget by calculating operational costs and defining sales targets

Group Fitness Instructor, Team leader of RPM (Les Mills indoor cycling program)

Developed new instructor’s performance by analyzing their classes, providing feedback and training

Taught 14 group fitness classes per week with a participation rate of approximately 90%

ADDITIONAL INFORMATION Languages: Chinese (native); English (proficient)

Skills: National trainer and presenter of Les Mills group fitness, 2008 - present