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JASON RAY SIMPSON 18 Allie Court Chico, CA 95926 530.828.5380 [email protected] SALES PROFESSIONAL / BUSINESS OPERATIONS MANAGER A well respected, proactive, goal-oriented leader with demonstrated success in managing business operations, sales and development in a variety of industries. Eager to transition to other business sectors and apply successful strategies and initiatives that will improve profitability and organizational performance. Highly proficient in all aspects of business administration, planning and operations, sales, team building, staffing and scheduling. Displays exceptional customer relations and communications skills. A consummate professional and “go to” person with strong business intelligence who thrives taking on complex management challenges in high volume fast paced environments. Knowledgeable and experienced, with abilities to organize operational and technical projects, wisely define priorities and manage projects to successful conclusion. Accomplished, loyal, self-motivated, assertive, timely, professional and organized. PROFESSIONAL SKILLS 24/7 Business Operations Sales & Business Development Customer Relations Planning/Organization Collaborative Business Partnerships Training/Team Building/Staff Development Competitive /Very driven Project Management/Coordination Problem Solving BUILD.COM - CHICO, CA 2013-2014 Build.com is the second largest online home improvement retailer. Project Sales/Account Manager Demonstrated absolute best customer service in industry. Developed important relationships based on trust and efficiency. Identified, assisted and retained a professional client base at a very rapid rate. Top 10% in sales of over 1.92 million. Worked strategically with vendor and manufacturer resources to implement problem solving to logistic and technical issues. Continued analysis to contribute to improvement of all aspects of the company. Adapted to process and software change. CASINO 99/ANGIES POKER CLUB - CHICO, CA 2008 - 2013 Casino 99 (formerly Angie’s Poker Club) is a 24/7 gaming and dining establishment. Manager Exceeded all business and customer service goals through diligent supervision of efficient, cost effective operation. Displayed exceptional customer relations skills in professionally representing the company in a guest service capacity. Increased patronage by developing effective promotions that attract new customers and expand repeat business. Entrusted to safeguard cash and complete accurate daily accounting reports to monitor and assess financial activities. Applied strong training and teambuilding abilities to instruct and mentor all new and existing staff to efficiently perform daily duties and courteously relate to customers with a high degree of professionalism. Improved staff performance through the application of tried and true counseling and progressive disciplinary techniques. Tactfully utilized strong people skills to calm highly irate customers and quickly resolve volatile issues.

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JASON RAY SIMPSON18 Allie Court Chico, CA 95926 530.828.5380 [email protected]

SALES PROFESSIONAL / BUSINESS OPERATIONS MANAGERA well respected, proactive, goal-oriented leader with demonstrated success in managing business operations, sales and development in a variety of industries. Eager to transition to other business sectors and apply successful strategies and initiatives that will improve profitability and organizational performance. Highly proficient in all aspects of business administration, planning and operations, sales, team building, staffing and scheduling. Displays exceptional customer relations and communications skills. A consummate professional and “go to” person with strong business intelligence who thrives taking on complex management challenges in high volume fast paced environments. Knowledgeable and experienced, with abilities to organize operational and technical projects, wisely define priorities and manage projects to successful conclusion. Accomplished, loyal, self-motivated, assertive, timely, professional and organized.

PROFESSIONAL SKILLS24/7 Business Operations Sales & Business Development Customer RelationsPlanning/Organization Collaborative Business Partnerships Training/Team Building/Staff DevelopmentCompetitive /Very driven Project Management/Coordination Problem Solving

BUILD.COM - CHICO, CA 2013-2014Build.com is the second largest online home improvement retailer.Project Sales/Account Manager

Demonstrated absolute best customer service in industry. Developed important relationships based on trust and efficiency. Identified, assisted and retained a professional client base at a very rapid rate. Top 10% in sales of over 1.92 million. Worked strategically with vendor and manufacturer resources to implement problem solving to logistic and technical issues. Continued analysis to contribute to improvement of all aspects of the company. Adapted to process and software change.

CASINO 99/ANGIE’S POKER CLUB - CHICO, CA 2008 - 2013Casino 99 (formerly Angie’s Poker Club) is a 24/7 gaming and dining establishment.Manager

Exceeded all business and customer service goals through diligent supervision of efficient, cost effective operation. Displayed exceptional customer relations skills in professionally representing the company in a guest service capacity. Increased patronage by developing effective promotions that attract new customers and expand repeat business. Entrusted to safeguard cash and complete accurate daily accounting reports to monitor and assess financial activities. Applied strong training and teambuilding abilities to instruct and mentor all new and existing staff to efficiently perform

daily duties and courteously relate to customers with a high degree of professionalism. Improved staff performance through the application of tried and true counseling and progressive disciplinary techniques. Tactfully utilized strong people skills to calm highly irate customers and quickly resolve volatile issues. Carefully protected business by ensuring compliance with State and Federal regulations, standards, policies, and guidelines. Received rare recognition, a “Key Employee License” for exceptional performance from the California Gaming Commission.

FULLTIME COLLEGE STUDENT 2004 – 2008 California State University, Chico Degree: Bachelor of Science in Business Administration / Option: Organizational Management

TG ELITE RECRUITING - SAN FRANCISCO BAY AREA, CA 2003 - 2004 TG Elite provides recruiting and placement service for businesses and professionals.Executive Recruiter and Director of Sales

Regularly exceeded business goals in direct employee recruiting and client sales for employee placement services. Aggressively surpassed sales targets by cold calling on potential clients and implementing effective sales promotions. Performed resume analysis, employee screening and data entry to gain efficient performance resulting in increased sales.

VARSITY MANAGEMENT/STUDENT WORKS PAINTING –BAY AREA, CA 2001 - 2004Varsity Management provides professional interior and exterior commercial and residential painting services. General Sales Manager and Independent Branch Operator

Grew business, surpassing sales quotas by over $200K in the first year while delivering high quality paint jobs to residential and commercial clients. Always achieved high customer satisfaction ratings.

Received numerous top honors and bonuses for exceeding sales targets, including an all expense trip to Cabo San Lucas Improved profit margins and company outreach by effectively coaching all new managers in sales programs and techniques. Used strong oral and written presentation skills to develop and provide sales presentations to potential clients, resulting in

achieving a high percentage of closed sales. Professionally represented company as General Manager creating an improved brand image when executing all management

and sales functions, including cold calling, direct marketing classroom and client presentations and intern recruitment. Adeptly scheduled and supervised three paint crews to meet promised job deadlines while also hitting personal sales quotas. Ensured the provision of high quality and timely service delivery by hiring and training talented craftspeople, diligently

overseeing projects and quickly resolving any job or customer related issues that could lead to project delays and extra costs.