Shahzad M Ahmed (201)-693-8014459 Gregory Ave, Passaic, NJ 07055

Ahmed6919@live.com

SUMMARY OF QUALIFICATIONS

Career-minded IT professional with more than 10 years of broad-based experience encompassing installation, upgrades, troubleshooting, configuration, support, and maintenance of third-party software applications, hardware, servers, and workstations. Skilled at determining company and end-user requirements and designing architecture to meet or exceed those requirements. Effective leadership and training skills combined with extensive technical expertise. Highly organized team player with the ability to efficiently manage projects and resources. Fluent in English, and Urdu.

Linux Technical Skills

Managing Software:

Manage shared libraries;

Use Debian package management;

Use RPM and Yum package management;

Create, monitor, and kill processes;

Modify process execution priorities;

Configuring Hardware:

Determine and configure hardware settings;

Design hard disk layout;

Create partitions and filesystems;

Maintain the integrity of filesystems;

Control mounting and unmounting of filesystems;

Managing Files:

Perform basic file management;

Manage disk quotas;

Manage file permissions and ownership;

Create and change hard and symbolic links;

Find system files and place files in the correct location;

Booting Linux and Editing Files:

Boot the system;

Change runlevels and shutdown or reboot system;

Install a boot manager;

Perform basic file editing operations using vi;

Configuring the X Window System:

• Install and configure X11;

• Set up a display manager;

• Accessibility;

• Localization and internationalization;

• Manage printers and printing;

A d m i n i s t e r i n g the System:

• Manage user and group accounts and related system files;

• Automate system administration tasks by scheduling jobs;

• Maintain system time, and System logging;

Configuring Networking:

• Internet protocols;

• IP Adress and Subnetting;

• network configuration;

• network troubleshooting;

• Configure client-side DNS;

Writing Scripts, Configuring E-mail, and Using Databases:

• Customize and use the shell environment;

• Customize or write simple scripts;

• SQL data management;

• Mail Transfer Agent (MTA);

Securing System:

• Perform security administration tasks;

• Set up host security;

• Securing data with encryption;

Microsoft Windows

Install:

• Windows Server 2008 and Windows Server 2003;• Windows 7,Windows 8, Windows Vista, and, Windows XP; • NTFS permissions, backup and recovery;

Configure:

• Windows Server 2008 and Windows Server 2003; • Create and Administer User Accounts and Group accounts; • Configure TCP/IP protocol suite; • TCP/IP installation; • IP addressing and Subnetting;• Implement DHCP • Diagnose and Troubleshoot;• Administer File and Print Services;• DNS, DHCP, WSUS, IIS (SharePoint, Streaming Media) and

Terminal Services;

Active Directory:

• design and implementation; • Manage and Administer;

• Group policy configuration;

Security Option:

• Implement/configure Windows 2008 Security;• Diagnose and Troubleshoot;

Cisco 2600 series:

• Routers;• Switches (CLI); • Routing protocols; • Configure WAN, STP, VLANs, NAT;• Access lists;• Troubleshoot LAN/WAN;• Ethernet Switches and Routers; • Network Cabling;

Install and configure: • Microsoft Office,

• PC applications/software,

• Virtual PC

• Use of VMware, • Virtual PC for Testing, and Troubleshooting.

Experience

A1 IT Solution:2005-Present

IT Consulating (freelance) - Provide Technical Support for end Users utilizing the following:

• Linux server;• MS Server 2008;• Cisco routers and Switches.

MCMC: New York, NY2007 – 12/2013

Support Technician/Insurance Claim Officer:

• Utilize extensive use of Web forms and MS Office Word 2013 Applications to create letters and documents to send correspondence to clients, insurance companies, and lawyers.

• Maintain electronic filing of Claim Petitions.

• Perform various tasks utilizing QuickBooks 2009• Provide technical support for IT related tasks

Education

PC Age Career Institute Jersey City, NJ May 2012 – Sept. 2013

Internetwork Engineering Certificate Passaic County Community College Passaic, NJ

1992 – 1993 Major in Computer Science (earned 36 credits)