Name: Mohamed Abdel Haleem Hussin Address: Madinaty, New Cairo, Egypt Mobile: (01005478332) E-mail: [email protected] OBJECTIVE A challenge career opportunity, whereby I can develop and utilize my background, education and experience, and to be an efficient member in a great organization. WORK EXPERIENCE January 2014 - December 2014 Abou Dhabi Islamic Bank (Customer Service Agent) Responsibilities: 1. Serves customers by providing product and service information; resolving product and service problems. 2. Attracts potential customers by answering product and service questions; suggesting information about other products and services. 3. Opens customer accounts by recording account information 4. Recommends potential products or services to management by collecting customer information and analyzing customer needs. 5. Prepares product or service reports by collecting and analyzing customer information.

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Name: Mohamed Abdel Haleem Hussin Address: Madinaty, New Cairo, Egypt

Mobile: (01005478332)E-mail: [email protected]

OBJECTIVE

A challenge career opportunity, whereby I can develop and utilize my background, education and experience, and to be an efficient member in a great organization.

WORK EXPERIENCEJanuary 2014 - December 2014 Abou Dhabi Islamic Bank

(Customer Service Agent)Responsibilities:

1. Serves customers by providing product and service information; resolving product and service problems.

2. Attracts potential customers by answering product and service questions; suggesting information about other products and services.

3. Opens customer accounts by recording account information

4. Recommends potential products or services to management by collecting customer information and analyzing customer needs.

5. Prepares product or service reports by collecting and analyzing customer information.

September 2012 - December 2013 Abou Dhabi Islamic Bank (Credit Analyst)

Responsibilities:

1. Responsible for analysing the provided cases and register in the system.2. Make sure that all cases are aligned with bank policies.3. Responsible for Preparing accumulated report by the registered cases.

mailto:[email protected]

June 2012 - August 2012 Mariot Hotel - Taba (HR Operations Specialist)

Responsibilities:1. Handling the Hiring process2. Handling all issues related to the termination & end of service processes.3. Handling the Attendance system and vacation balance records.4. Handling the logistics of vacation tips (Taba-Cairo-Taba)5. Responsible for the personal files of the employees6. Document and applying the penalties as per labor law.

OCT. 2010 – December 2011 Hamol Company (Marketing supervisor) - Internship

EDUCATION

Faculty of law, - Assiut University -2011.

Computer Skills

Good Knowledge of Internet. Good Knowledge of Office Microsoft

Language Skills

Native Language Arabic. Good command of both written and spoken English.

PERSONAL SKILLS

Creative, self motivated, reliable and dynamic. Excellent communication Ability to work individually and as a co-operative team member.

PERSONAL INFORMATION

Date of Birth: 1/12/1987 Marital Status: Single. Military Status: Exempt Nationality: Egyptian.