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JohnP.SavageIIBurke,VA•707.386.0729
[email protected]•https://www.linkedin.com/in/John-Savage-CMPE
ExecutiveLeadership-MedicalAdministrationReputationfortransformingperformanceanddrivingprofitability
Executiveleaderandvisionarywithapassionforguidingbusinessgrowthtothenextlevelandachievingrecord-settingresults. Manage organizational change, spearhead turnarounds, and inject a culture of excellence that unlocks thepotentialofanorganization.Focusonqualitywhilemeetingdeadlinesandcommitmentswithaccuracyanddiscretion.Diplomatic communicator with strong emotional intelligence and business acumen; respond to challenges withdeterminationtoreachoptimalsolutions.Serveasatrustedliaisontoallstakeholdersacrosstheentirehealthspectrum.
CriticalCompetencies
• StrategicPlanning&Execution• FiscalManagement&Reporting• OperationsManagement• LeanManagement• ContinuousImprovement• TeamBuilding&Integration
• CrisisManagement• ChangeManagement• CostContainment• ProcessImprovements• Compliance• Marketing
• TechnologyInnovation• BestPracticesApplication• ConflictResolution• FacilityManagement• PatientAdministration• Policies&Procedures
CriticalLeadershipInitiatives
ü Leda150-membermulti-disciplinaryteamtocreateacomprehensiveroadmapforshort-andlong-termimprovementinareasofsafety,qualityandaccessacrossthemilitaryhealthsystem.In90-days,guidedteamtoperformacomprehensivereviewof50+hospitalsand300+clinics.Oversawthedevelopmentofmorethan100recommendationsservingasthefoundationintheevolutionofthemilitaryhealthsystem.
ü AsapivotalmemberoftheexecutiveteamattheAirForce’slargestacademicmedicalcenter,oversawasignificantexpansionofservicesthatincludedthesuccessfulontimelaunchofanewcardiovascularservice.UtilizedleanGreenBelttrainingtoincreaseORcapacity25%andoverallreimbursementby48%.
ü Successfullyledhospitalsthroughtwocatastrophicinfrastructurefailuresensuringthesafetyofpatientsandstaff.Adjustedrecoveryplanstoensurepromptresumptionofthefullscopeofservicesofbothorganizations.
CareerSynopsis&Value-AddedAccomplishmentsUNITEDSTATESAIRFORCEHEADQUARTERS;WashingtonD.C. August2013—May2017ExecutiveDirectorAFMedicalSupportPromotedtoleadallaspectsoftheAirForceMedicalsupportactivityforaworldwide81hospitalandclinicsystemsupporting1.7Menrolledpatients.Managedhumancapitaltoensuretherightpeoplewereinplaceatheadquartersandat81AirForceclinicalplatformsworldwideandthatthedevelopmentpipelinewassoundtoensurethelongtermsuccessofthesystem.Ledthedevelopmentandspearheadtheexecutionofa$1.9BbudgetsupportingPharmacy,IM/IT,Laboratory,Logistics,FacilityManagement,HIPAA,PatientAdministrationandinter-departmentalcoordinationbetweentheDepartmentsofDefenseandVeteransAffairs.Servedastheseniormentorto200PracticeAdministratorsandPatientAdministrationofficersacrosstheAirForce.
• OversawthedevelopmentofallTRICARErelatedpoliciesandcontracts.• Standardizedworkat608PrimaryCare,InternalMedicine,PediatricandExecutiveMedicineclinics.• PerformedadetailedreviewofSafety,Quality,andAccessacrossallmilitarymedicalanddental
hospitals/clinics.Developedacomprehensive600-pagereportwithrecommendationsincludingacomparisontocivilianbenchmarksandindustrybestpractices.Createdtheblueprintforthesystem’sstrategictransformationintoapatientcentric,high-reliabilityorganization.
JohnP.Savage–Page2707.386.0729•[email protected]•https://www.linkedin.com/in/John-Savage-CMPE
DAVISGRANTMEDICALCENTER,TRAVISAFB;California July2010—August2013DirectorforAdministrationSelectedtoprovideleadershipoveralladministrativeareasfortheAirForce’slargestacademicmedicalcenteremployingmorethan2,500.Directedadivisionwith410+personnelintothedepartmentsofFinance,Logistics,Facilities,IM/IT,ManagedCare,PatientAdministration,HumanResources,DisasterResponse,andClinicalResearch.Manageda$145Moperationalbudget,$200Mpersonnelbudget,andsupporting107,000enrolledpatients.Successfullysupportedgrowthmissionandexceededbusinessplan.
• Launchedacardiovascularprogramsupporting52openheartand222vascularcasesduringthefirstyear.• Increasedadmissions23%andrecorded48%growthinreimbursementsthroughuseofGreenBelttraining.• Advisedmedicalleadershipatthebusiest/mostcapableAfghanruntraumahospitalbetweenApril2012&April
2013.Institutionalizedlogistical,processimprovement,patientsafetyandqualityinitiatives.• Garneredinitialanda2ndOSHAVoluntaryProtectionProgramStaraward.
NATOHOSPITAL;Aviano,Italy July2008—July2010ChiefOperatingOfficerEnsuredefficientoperationsataremote21-bedcommunityhospitalwith350employees.Directedadivisionof85personnelandthedepartmentsofFinance,Logistics,Facilities,IM/IT,ManagedCare,PatientAdministration,HumanResources,Pharmacy,LaboratoryandDisasterResponse.Manageda$15Moperationalbudget,$35Mpersonnelbudget,andsupporteda$56Mphysicalplant.
• Revisedthehospital’sbillingprocessresultingachievingincreasedcollectionsof33%.• Spearheaded$9Minconstructionprojects.• Slashedenergyconsumptionby25%leadingthehospitaltobecomethefirstoverseasfacilitytoearna
DepartmentofEnergy“EnergyStar”,alevelthatisstillmaintained.USAIRFORCE;SanAntonioTexas July2005—July2008DeputySupportDivisionChiefandManagedCareDepartmentHeadChallengedtoguidetwoacademicMedicalCentersand13remoteclinicsacrosstheWesternandSouthernUnitedStatesandimproveoperationalefficiencywithoutdirectoversightauthority.ProvidedpolicyguidanceandoversightforHealthPlansManagement,PatientAdministrationandPracticeManagementactivities.
• Createdhub/spokesolutiontomeetHIPAArequirementswithreducedresources,laterexpandedtoallAFplatforms.
• Ledthesystemtoimprovebusinessplanperformancethroughworkprocessimprovementsinscheduling/resourceavailabilityandprocurementimprovements.Increasedproductionby18%.
• Initiatedpatientengagementinitiativesincludingonlineappointing,securepatient/providerelectroniccommunication.Managedtheexpansionandnewproductlinedevelopment.
• EstablishedprocessesforBoardlevelmonitoringofperformanceindicators.UNITEDSTATESAIRFORCE;VariousLocations January1994—July2005ClinicPracticeManager~ManagedCareDepartmentHead~FinanceDepartmentHead
Education&ProfessionalDevelopmentM.B.A.•UniversityOfCalifornia;Irvine–EmphasisinHealthCareManagement•1991
B.A.•BrighamYoungUniversity;Provo,Utah,PoliticalScience•1990StephenCoveyLeadershipTraining•LeanSixSigma•TotalQualityManagement•GreenBelt•DoDPatientSafety
ProfessionalAffiliationsCertifiedMedicalPracticeExecutive,MedicalGroupManagementAssociation;
Professional,AcademyforHealthcareManagement;Member,AmericanCollegeofHealthcareExecutives