Robert C. Stone14 Bradford AveFoxboro, Massachusetts02035774-215-5425/781-752-6804Stoney1931@aol.com

ObjectivesI am seeking a fulfilling position that offers me growth opportunities and allows me to use my leadership, counseling and customer service skills. I am a skilled professional with proven competencies in retail leadership, customer service, secondary school administration, counselor, campadministration, and youth sports.

EducationNortheastern University M.ED Counselor Education Northeastern University B.S. in Secondary School Education

Employment History

ITT Technical InstituteAdmissions RepresentativeMarch 2015-Working as a Recruiter and advisor to all students that are interested in the school. Making phone calls, leading interviews and working with groups to attractstudents to attend the school that are qualified.

Rolf C. Hagen Co.Customer Service Mansfield, MassachusettsJuly 2014 – January 2015Fielded high volume of calls and emails to resolve customer concerns. Worked towards repairing and resolving problems that customers present. Filled customer requests and recommended solutions for customer problems. Processed returned items. Used Microsoft word and excel.

PETCO Aquatics Specialist/Customer Service/Sales Mansfield MA/August 2008-July 2014Managed Tropical Fish Department consisting of ten 180 gallon systems. Enhanced customer loyalty index. Cited as districts top fund raiser and assisted in record high sales. Worked with management to enhance customer morale. Worked with employees to enhance employee morale. Brockton High School/West Junior High School Head Guidance Counselor/Guidance Counselor/ Social Studies Teacher Brockton, Massachusetts

March 1972 – June 2007Managed Guidance Department at West Junior High School. Created Master Schedule for teachers. Ran and implemented State testing for students. Guidance Counselor for 400 students. Dealt with personal and academic issues. Created Career Counseling program. Implemented and ran large scale intramural program. Teacher of Economics, Political Science and History.

Camp Avoda/ Camp Bauercrest Camp Director/Recruiter Middleboro, Amesbury, MassachusettsJuly 1971 – August 2005Responsible for staffing, staff recruitment, management and training, fund raising and marketing of the camp. I was also responsible for camper retention and recruitment. Interaction with the Board of Directors. Building a team environment. Overall management of the facilities. Budget presentation and implementation.

ReferencesTed Kolow Manager/friend 51 Ray Ave Brockton

508-587-6086 Thomas Labonte Boss PETCO 96 Main ST Foxboro, MA 02035 1-508-883-4719, 1-508-337-3587

Robert Gentile Supervisor Brockton Public Schools 30 Laurie Circle Bridgewater MA 02324

1-508-697-7850

Evelyn Blackmon Supervisor Rolf C. Hagen Co. 305 Forbes Blvd Mansfield MA

508-339-9531Hobbies & InterestsI am an avid sports fan and follow the local teams with enthusiasm. I am an avid tropical fish hobbyist. In addition, I have three purebred dogs and really like to garden. I am very into health and fitness.