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ARIJIT GHOSH
PERMANENT ADDRESS: 7B, Mahendra Bose Lane, E-MAIL ID: [email protected] Shyambazar, Kolkata-700003 [email protected] Pin-700003, West Bengal, India. TELEPHONE: +91-33-2543-7771. (Home). PRESENT ADDRESS: Room#105,1st flr,BSR Accomodations, MOBILE: +91-8335070507 Raghavendra Colony,RTA Office opposite, +91-8697731105. Kondapur, Pin-500081, Hyderbad,Telengana, India.
PROFILE SUMMARY & CAREER OBJECTIVE: A Graduate Engineer (B.TECH-ECE); PRINCE2®(F&P), ITIL®V3(F), MCP®, MSP®2016, Lean 6-Sigma™Green Belt® Certified, PMP (trained/35PDU’s earned/certificate pending), CSM®,COBIT®5 aspirant/trained with 11+ years of rich experience in Telecom & IT (specially in Project management, Network planning & engineering, Managed services, Global service delivery,Operations,GNOC,O&M etc).Looking for a position to utilize my analytical & management skills, hardworking capability and share my ideas and experiences in the telecommunication industry, which offers professional growth, improvement of skills along with resourceful and flexible opportunities.
# EDUCATIONAL QUALIFICATION:
DEGREE/EXAMINATION
STREAM BOARD/UNIVERSITY
COLLEGE/SCHOOL YEAR OF PASSING/ PERIOD
SCORE (%)
CLASS/DIV.
GRADUATION:BACHELOR OF TECHNOLOGY
Electronics &Telecommunication Engineering (ECE)
UNIVERSITY OF KALYANI, West
Bengal, India
BENGAL INSTITUTE OF TECHNOLOGY,
Kolkata, West Bengal.
2000-2004 79 I
10+2:HIGHER
SECONDARY
WBCHSE SCOTTISH CHURCH COLLEGE
2000 72.5 I
10:MADHYAMIK
WBBSE SHYAMBAZARHIGH SCHOOL
1998 86 I
PROFESSIONAL CERTIFICATION:
Certificate Name
Certification do-main
Certification body/provider
Certificate Number
Certification exam score
(%)
Certification date/effec-tive date
Expiry date/validity
PRINCE2®-Foundation Project management APMG International-
AXELOS04085025-01-
KQY4 84.29 08.12.2016 Lifetime
PRINCE2®-Practitioner Project management APMG International-
AXELOS04085079-01-
KVV4 82.5 02.01.2017 02.01.2022
ITIL®V3(F)IT Service manage-
ment/Operations man-agement
APMG-EXINLicense 4310051
-4311580.994146
95 18.09.2011 Lifetime
Lean-6-Sigma Green Belt™ Quality management GAQM 88935 87 04.12.2016 Lifetime
MCP® & MSP®2016
Project management tool Microsoft® F989-7062 &
F989-7063 83.1 13.02.2017 Lifetime
PMP® trained Project management PMI-35 PMI PDU's(USA) earned - 20.08.2012
(training)Exam in 2017.Validity: 5 yrs.
CSM®,COBIT®5 planned
Project, Organisation planning, Risk Mgnt APMG,GAQM etc
E-MBA(planned) Strategic management XLRI-Jamshedpur - 2017
# PROFESSIONAL QUALIFICATION (Working Experience/Projects): Total Telecom/IT Experience: 11 years & 09 months.
*Present Job description:
Company Name: WIPRO TECHNOLOGIES (www.wipro.com ) under UFT payroll (http://www.uftech.com/). (C2H)
Location: HYDERBAD-TELANGANA-INDIA.Customer/Client: GOOGLE FIBER (U.S.A networks) https://fiber.google.com/ Department: Network(Media)-Service Delivery for Network Provisioning, Installation,Test&Turn up
(TnT-commissioning) & Inventory Management.Position held: Project Lead (Manager)- Provisioning, Installation, TnT-Commissioning & Inventory
(Optical fiber-FTTx/GPON/HFC/ISP/OSP/Network Devices/WiFi).Team(subordinates) details:
Offshore team of engineers,Sr. engineers, tech leads(architect) from India (5 for inventory mgnt, 3 for provisioning,2 for deployment,3 for device configuration,2 for Installation).
Period: 10 months (From April '16-Present).
Job Responsibilities/Profile:
Manage the overall execution and delivery of Enterprise BB/OFC projects/FTTx/GPON/Dark Fiber/ Peering/Collocations/Cross Connect/MPLS-VPN/VPLS/HFC/Wireline BB/WiFi as project manager (end to end responsibility with respect to scope,time,cost,quality etc of Google Fiber network provisioning, deployment & installation Projects from offshore).
Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments in telecom/network/data equipment, including SONET,ETHERNET,DWDM,CWDM,MPLS,BB and management routers, IP switches,MGT,HYDRA, BNG/BRAS,SAG/MAG,MDU/CAS,OLT-ONT,CPE as well as all optical and digital infrastructure i.e. Juniper, Alcatel,Cisco, BTI, Infinera, Aruba, and all major fiber and cable management manufacturers (e.g., ADC, Corning,Agilent,Fujikura etc.).
Perform site audits and reconcile data discrepancies(circuit,device,port etc) in coordination with Network Surveillance(NOC),Network Engineering (NE),OSS/BSS etc and other groups/stakeholders as necessary for National back bone< >Metro< >Access.
Manage local construction vendors(U.S.) working on behalf of the company to ensure compliance with Installation&Repair, owner of MOPs and standards, as well as quality and cleanliness as per provider standard.
Planning, Design, Preparation of Planned =>As-built, HLD & LLD docs using different tools and standards. Recommend improvements to processes that may impact the quality of our network assets or improve
overall efficiencies for any related process or system. Managing a team of 15 resources (as offshore-lead/team manager also) located in Hyderbad & Delhi NCR-
Gurgaon (India). Proficiently enabling Microsoft Project Professional (MSP ’16),Primavera & Google proprietary PM tool
(i-central) in project and successfully implemented WBS(Work Breakdown Structure) in it(specially MSP). Planning and ensuring team members’ competence enhancement. Ensuring high motivational level of team resources. Prepare, update, monitor the project charter & SOW (Scope of Work) as shared by client. Responsible for PMO team/activities, MIS & deliverables. Risk Management: Identify, analyze/assess, plan, mitigate, control, monitoring etc in all task/step/WBS. Responsible for project metrics & project status report(WSR/MSR/QBR etc), risk register, issue
register,project charter etc preparation and other project related reports and sharing with client as well as internal stakeholders.
Owner/initiator of client meetings/kick-off calls/bridge call/interfaces/peers (daily client facing role). Providing technical guidance and act as a lead (SPOC) to the team members as well as client in crisis
situation.
*Previous Job description:1).
Company Name: ERICSSON INDIA GLOBAL SERVICES PRIVATE LIMITED (www.ericsson.com ).Location: KOLKATAProject: LIME (Caribbean North America); Airtel Bangladesh (Warid); Aircel India (MAXIS).Department: NETWORK OPERATIONS-Global Network Operations Centre (GNOC)-Assurance.Position held: Assistant Manager/Project Lead(Senior Engineer) -1st Level Assurance-GNOCVendor: Ericsson AXE, Mini-Link, Marconi OMS.Period: 03 yrs & 06 months (Jan 2012-Jul-2015). In Ericsson total: 05 yrs & 06 months.
Job Responsibilities/Profile:
LIME (Caribbean/West Indies) & Airtel-Bangladesh :
Responsible for leading a team of engineers/associates (9 members) ; worked as SPOC. Distributing the work among the team and plan shifts so that proper utilization is achieved. Responsible and accountable for team performance and improvements.
Responsible for Performance Management,network KPI analysis for RAN-Transmission & backbone-network including T1-E1(electrical/optical),TDM-network:PDH-SDH/SONET,Optical-network-OSN: CWDM&DWDM(national-backbone),IP-based network (aggregator/access-nodes),routers,switches,MPLS-VPN-cloud,Mobile backhaul as per ITIL/MSTOP/Operations processs & SLA.
End to end responsible for remote preventive maitenance of Backhaul TXN equipments for microwave,optical/electrical PDH-SDH/SONET & DWDM (Ericsson MiniLink,Marconi OMS,TEJAS,Ceragon,ECI: XDM 100/200/300/900/1k/2k/3k; Broad Gate(BG20 & 30), Huawei DWDM etc.
Responsible for performance management,provide periodic reports to central Program Manager and other stakeholders. Responsible for daily/weekly/monthly network reports.
Responsible for roll out, implementation, migration or optimization of mobile access (RAN) : BSC, BTS, RNC, NodeB NE’s and Abis, A, IuB, IuPS, IuCS interfaces, transport backhaul & backbone technologies. Understanding of the dependencies and constrains of the implementation, migration & optimization task of a live mobile network.
Providing trainings/knowledge sharing sessions on Performance Management processes/ITIL/other service assurance operations processes.
Preparing trouble report or ticket, work order, CSR & assign / route to the concern team. Experience with planning,documentation,reporting tools such as Mapinfo,Arc-GIS,ATP,X:ACTA,Granite,NET site,UTS etc.
Working as a quality SPOC (CMMI) for customer.
Company Name: ERICSSON INDIA GLOBAL SERVICES PRIVATE LIMITED (www.ericsson.com).Location: Delhi-NCR: Noida /GurgaonProject: Sprint-Nextel Comm-(U.S.A.) : NTAC Wireless OperationsDepartment: GNOC(Global Network Operation Centre) : Managed Services: Fault management.Position held: Senior Engineer/Assistant Manager(Team Lead)-1st Level Assurance-GNOCVendor: NORTEL NETWORKS.Period: 02 years & 01 months (From January '10-January ‘12).
Job Responsibilities/Profile:
Responsible for fault surveillance, fault management, performance management tier1 support & some tier2 fault isolation of Sprint’s Nortel wireless network (CDMA/3G-1x EVDO),Data Networks including Routers(L3), Switches(L2) etc, LAN,WAN,SDH,PDH,DWDM.
Actively involved & led in global transition & transformation of GNOC from onsite(KC-U.S.A.) to Offshore India (Ericsson Noida-India).
Leading a team of engineers (8 nos.) for Fault Surveillance & alarm monitoring (Netcool, HP OPENVIEW,RED cells, Probe pages) of BSS &NSS in CDMA/iDEN network . End to end trouble resolution ownership. Responsible for Incident Management practices.
Responsible for all network assurance and service assurance activities in GNOC of NTAC wireless operations (NORTEL Tier-1 technical support) in Managed Service environment.
Responsible for surveillance of NORTEL CDMA-2000/1x-EVDO/3G etc. Network elements like NORTEL NBSS i.e. BTS (metro cell/compact), EBSC, legacy BSC,NORTEL Passport/15K/7K/20K etc ; NSS i.e. DMS-100/250,MTX,PMSC(PVG-VSE,CS- LAN,GWC,USP etc); EVDO i.e.RNC,DOM,AN-AAA,DO-EMS,T1-Aggregators(CISCO 10K) (routers/switches).Transmission i.e. Tellabs(8660_8605), Nortel OME , DACS, routers, switches.
Service Alarm Handling (Remote real time alarm), Alarm Management, Service Restoration, Notification & Escalation, Nortel wireless Performance Mgmt. Special events Management, Service Management Tool Monitoring.
Ops Support for Planned and Corrective Maintenance, Initiate Dispatch of Field Services, Perform scheduled routine maintenance activities that are defined by 2nd level Operations.
Act as a lead, providing technical assistance on Sprint wireless systems in support of Field Operations, the Wireless Network Management Center (WNMC) and other Network Operations organizations. Analyze alarm & call failure messages from NE.
Remote Testing – Responsible for using remote circuit test equipment to test DS1 circuits and accurately interpret the test results. Maintaining Transmission network (TXN related alarm) uptime & test circuit (SONET-T1, DS3, OC-3,12, 48, 96 for bit, patt, sync, crc etc).
Trouble Ticket, Work Order, Asset Management,Report Handling. Responsible for smooth handover of network surveillance as working in 24x7 environments.
Responsible for process adherence, developments & innovation for better performance in GNOC.Follow Ericsson operations processes as per Ericoll/MSTOP/e-TOM/*ITIL/service management.
Responsible for performance monitoring of tools, proper escalation to other team as per escalation matrix of organization or SLA with global customers.
Responsible for corrective and preventive actions of security threats, implement Information Security (ISMS) as per organization policy, security information management system in managed service environment as working with multi vendors & multiple global customers.
Responsible for overall maintenance of MTTR/MTTF within a particular domain in GNOC as per SLA & maintain maximum network uptime. Handling customer escalations & calls.
2).
Company Name: ASTER TELESERVICES PRIVATE LIMITED (www.aster.in ).Location: Bangalore (Karnataka)Project: OFC O&M-TXN of Vodafone Essar South Limited, Bharti, Railtel etc in Karnataka.Department: Operations & Maintenance division-OFC-Transmission O&M.Position held: O & M Manager.Team(subordinates) details:
Engineers, team leaders,supervisors,coordinators,splicers,asst.splicers,patrollers,technicians, helpers etc(more than 180 members).More than 28 FRT(team).
Period: 08 months (From 5th May '09-31st December ‘09).
Job Responsibilities/Profile: O&M of OFC transmission network(BB/LMC) with optimized resources & maintaining
maximum network uptime (99.99%).Monitoring network route for minimum link outage. Ensuring Network availability as per targets. Responsible for 4,500 KM of Voda; 1,200 KM of bharti & 250 KM for railtel in Karnataka. Controlling no. of faults (cable cut etc) and MTTR within targets. Preventive & corrective maintenance as per set targets: coordinating with own team patroller,
dark(spare) fiber monitoring, OTDR report preparation, attenuation, dispersion measurement, regular health check/routine check etc.
Planned events preparation & execution. Utility & schedule maintenance. Actively involved in trenching,ducting,back filling & fiber splicing for O&M and projects. Responsible for OFC laying of 1500 KM in Bangalore intercity. Coordination with ward members, JCB operators, NH contractors, Municipality contractors, Other
contractors to reduce the faults & minimize expenditure & ROW. Ensure maintenance of SLA’s for Network availability & compliance to SLA with Customers. Resource planning and deployment for smooth network operations. Material management: Asset management: Spare, Tools, meters-OTDR,LSM,OPM, BER Tester,
Splicing machine etc and general spares & consumables management. Up gradations of equipments as per business needs. Management of tracking & mobilization of stores material.
O & M Team deployment management. FRT management :Resource planning: Planning and organizing FRT (team) according to day to
day faults for 24*7 network surveillance. Project works like Trenching/HDD, Ducting ,OFC Blowing, Splicing & FMS, SDH, DWDM O & M for
route diversion &fault rectification.
3).
Company Name: PROCALL PRIVATE LIMITED (an Esselgroup company).Location: Bangalore.Project: iDEN (Harmony Wireless Communication System)-Motorola.Vendor: MotorolaDepartment: Technical:-MSO Switch-OMC.Position held: Optic Fiber (Transmission) O&M Engineer & NOC Engineer.Period: 1 year & 03 months (From 4th Feb '08 - 30th Apr’09).
Job Responsibilities/Profile:
• Worked as OMC-NOC Engineer in iDEN HWCS ELEMENT MANAGER (SSR07.0) in MSO (Switch).• Daily O&M activity: Alarm monitoring in OMC-NMS(Local NOC)-24*7 environment : ( communication, environmental, equipment, SCE, QOS etc.) & escalation of the fault(SA/NSA) to the EBTS O&M Field Engineer/Manager/Technical Head as per escalation matrix of the organization.
• Coordination with the EBTS O&M Field Engineer for fault escalation, analysis, rectification, troubleshooting, debugging the malfunctioning etc for maximum (99.99%) network availability & providing tech. support from NOC/OMC-R end.
• NE Integration & Configuration: EBTS,BSC,BSC-NE, DAP, MDG, iHLR etc.; s/w, parameter up gradation in Element manager(GUI); taking day-to-day Health-check for all NEs(EBTS,BSC,MSC,VLR, DAP, MDG, iHLR, SMSC,PBX,DSX,DACS,MUX etc) in Device Management/Local Maintenance Terminal/console & preparing daily Health checkup reports.
• Taking daily/weekly backup in BSC-MSC (controllers HD/CPU) etc.
• *O&M of MSO: Controller (BSC-ELIU/XCDR;MSC:PLIU/SLIU etc.) ,DAP, MDG, iHLR, Router, DSX etc & IN part i.e. SDP etc. créations of link ; SS7,INAP,CAMEL.
• Raising, Coordination & Analysis of trouble ticket in CNRC(Network Resolution Centre) of Motorola iDEN.
• Planning the feasibility of Backhaul for EBTS sites (LL:-OFC/Copper or Wi-Fi). • Copper Management:
Planning, Installation, O & M ,Fault rectification(troubleshooting)of copper cable(10BaseTx-Ethernet,5 MHz, Aerial CAT-3/5e etc) from MSO: Switch -DACS(Digital Access Cross connect Switch) -DSX (patch Panel)- MUX(crone module)- Service provider Exch- EBTS site distribution box (CDP)- MODEM.
Fiber(Transmission) Management: Co ordination with service provider/vendor for fault rectification, analysis, minimize traffic outage etc. Wi-Fi (point-point) link planning, provisioning for new EBTS sites.
• Level 1 failure analysis of faults & Generation of fault (Site Outage), Network Availability, Statistics report with root cause analysis for minimum site (BSS-EBTS) outage.
• Network Fault troubleshooting and rectification in coordination with bandwidth service provider (Backhaul-LL\WIFI) for E1 problem. • E1 link provisioning, planning, Mapping of DS0 (time slot)/DS1(E1) using E1 DACS: Orion.
Error rectification (BER/Patt/Sync/AIS) using E1(BER)service tester: Acterna etc. • O&M of DACS, DSX, DDF/FMS, STM-1, MUX-ADM of LL provider etc.
4).
Company Name: RELIANCE COMMUNICATIONS LIMITED.Office Location: Reliance House Kolkata; 34, Chowringhee Road, Kolkata-700071.Department: FIXED ACCESS-Broadband- NETWORK PLANNING & ENGINEERING.Post Held: Network Planning Engineer.Total Period: 2 years & 10 months (From March ’05 to January ’08).
Job Responsibilities/Profile:
Transmission/Transport network planning & design : (Wireline/Broadband Access/MSAN/xDSL/FTTH-FTTC/MEN):-
• Network Planning & Engineering: Feasibility planning: Joint Field Validation(Survey) of Network route(Copper Cable:CAT-5,PIJF,UTP& OFC network) throughout the BAN(Building Aggregation Node) area including BNs (Building Node)for network rollout of FIXED ACCESS(AN-2000 MSAN)-Broadband Project of Reliance Infocomm Ltd. Planning the route: copper/OFC and NE:SDH equipment-DLC(Digital loop carrier), EDP (Electronics Distribution Point), NORTEL TN-1C/TN-nXE, OME-6000 series),Marconi to be installed.
• OFC network planning(Design): BAN area planning from STM-1/4,MAN(Metro Access Node), MCN (Media Convergence Node) Using Optic fiber cable (6, 12, 24, 48,96F) in different topologies (ring/spur). • MEN network planning: Ethernet, ATM-FR, metro E, MPLS-VPN ,EoSDH, IP protocols, BGP,OSPF,EIGRP etc.
• Aerial cable Copper (CAT-5e/3-figure-8) & Underground Cabling (PIJF using HDD/trenching-PVC duct) Planning (ring/spur). Optimization of existing network.
• Termination planning & scope release of CDP, IDF (Intermediate Distribution Frame),MDF(primary & secondary), IMDF etc.
• Copper Network planning(Design): last end connectivity (from SDH-DLC to customer- CPE/ADSL Modem), crone punching etc.
• Documentation of the planned drawing using AUTOCAD-2000 ,MS Office & releasing scope for field execution, I & C, Integration, Acceptance Testing.
• Feasibility Planning of LCO/LBA project of RCOM from existing STM-1/4(SDH) network; field validation: route- NE planning, BOQ preparation, CAPEX/OPEX preparation, releasing scope for installation & integration.
• Space Validation, troubleshooting, performance monitoring, Operation & Maintenance, Acceptance testing(AT) of NEs in 1353NM/1354RM in Access Network(UTStarcom AN-2000 MSAN)/SDH-PDH:DLC (Digital loop carrier), DSLAM, EDP(Electronics Distribution Point)-MEN used in Broadband Project of Reliance Communications Ltd including monitoring & maintenance of Access Network-2000 UTStarcom Equipment (FXS, SDT,E1,PRM,SCM,BRI,PRI,IPADSL, EOE cards; Cisco-3550, CISCO-3400, 3750;ODF,FDF,MCU, PDP, Battery, SMPS etc) and Customer Premises Equipment (CPE) :CDP/IDF,DSL,Modem/WiFi etc.
• Co ordination with other team (technical/sales/marketing), vendors for survey & network issues.
TRAINING PROGRAMS:
FROM BSNL (Bharat Sanchar Nigam Limited) - ON WORKING OF TELEPHONE EXCHANGE, SWICTHING, PCM, BATTERY ROOM, DIAS etc in KOLKATA-2004.
FROM CMC - ON COMPUTER NETWORKING AND WINDOWS 2k in KOLKATA-2004. FROM MOTOROLA on iDEN Technology (HWCS MSO-Switch Operations & EBTS installation,
O&M etc) in BANGALORE-2008. From SPRINT-NEXTEL (U.S.) on NORTEL CDMA, EVDO,
3G-WCDMA:BTS,BSC(Legacy/Enhanced),Transmission (SONET),Switches (MTX/DMS-100), Nortel 3G-EVDO(RNC,AAA, DO-EMS,DOM,10k/Aggregators, routers etc) @ ERICSSON in NOIDA/GURGAON-2010.
TECHNICAL SKILL:
Communication: 3G, CDMA EVDO, GSM, iDEN, SDH, STM,SONET,DWDM,MW,MEN(ETHERNET),E1/T1,SSS7/CCS#7,INAP,CAMEL,OFC etc.
Computer Networking basics. Computer Knowledge: Programming Language C, AUTOCAD-2000. MS Office-Visio,MS project
’16, MAPINFO,Google tools. Platforms/OS: DOS, Windows 9x and Windows 2k,7, XP, UNIX/LINUX.
PERSONAL PROFILE:
NAME: ARIJIT GHOSH. FATHER’S NAME: ARUN KUMAR GHOSH. DATE OF BIRTH: 07.08.1983. SEX: MALE. MARITAL STATUS: MARRIED. NATIONALITY: INDIAN. BLOOD GROUP: O+. EMAIL ID: [email protected]
[email protected] [email protected]
Language Known: English, Hindi, and Bengali.
Hobbies/Interest in: Painting and watching Cricket, movies, listening to music.
I hereby declare that, the above-mentioned statements are true and best of my knowledge.
DATE: ………………………………..PLACE: ARIJIT GHOSH
