Priyanka Chowdhary

K-17, First FloorKrishna Park ExtensionTilak NagarNew Delhi-18

Tel. (M) +91-9891602452 E-mail: priyank.dlh@gmail.com

- A highly organized and detail-oriented Executive Assistant with over 7+ years' experience providing thorough and skillful administrative support to senior executives. - Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals. - An independent and self-motivated professional with excellent research and writing skills; able to grow positive relationships with clients and colleagues at all organizational levels. - Computer skills include: MS Word, Excel, PowerPoint, Access, ACT, Internet.

Work Experience

Deloitte India July 2014 – Till DateExecutive Assistant

Job description: •To undertake high priority administrative and secretarial support to a partner and including potentially more senior staff.

Administration & Organization - Created highly effective organizational and filing systems, including quick and thorough indexing, filing and offsite storage, resulting in easy access to critical information and streamlined office functioning. - Coordinated and set up high-level conference calls, board and management meetings, special events (Business workshops for all senior management, ie CEO, CFO’s and global partner’s) and travel arrangements for top executives. - Conducted extensive Internet research on competitors and potential acquisitions, reporting findings to Partner’s. Developed, formatted and maintained databases. - Updated and maintained Partner’s calendar, and assisted managers & Directors with special projects as needed, including building renovations.- Produce and amend most of the excel spreadsheets, as per Partner’s guidelines. Typed correspondence and documentations including amendments. Proof reading documentation.- Order Management- IT, headsets, business cards etc. Helped the partner in various tasks like making the proposals (as per his guidelines) which we used to give to clients when we start any new audit. Printing and if he has any binding requests. Creating and amending internal distribution lists.- Dealing with all general ad-hoc administration tasks eg. Arranging couriers, timesheet submission etc.- Coordinated and organized business workshops/ events for the firm. Managed the extensive follow-ups and continuous hard-work to make sure the event is a success.

Communication & Client Relations - Answered a high volume of incoming calls and in-person inquiries from clients and colleagues; treated each person with respect and provided information and referrals. - Acted as liaison and maintained open lines of communication among senior executives, board members, shareholders, middle management and administrative staff. - Wrote correspondence; proofed and edited audit proposals and other documents to ensure accuracy and consistency. - Coordinated preparation and timely dissemination of company reports and slide presentations for board meetings.

KPMG India July 2012 – May 2014Team Administrator

Job description: •To undertake high priority administrative and secretarial support for a team of staff (including potentially more senior staff “out of hours”) who are based on client sites in the UK and in some cases staff working out of the UK offices.

To assist with tasks as given below:

•Type correspondence and documentation including amendments.•Produce and amend most of the excel spreadsheets. •Arranging complex travel and accommodation, creating travel itinerary as required.•Booking meetings rooms in the UK, organizing meetings, diary management.•Proof reading documentation.•Order Management- IT, headsets, business cards etc•Submitting printing and binding requests via DPC.•Assisting with event administration.•Creating and amending internal distribution lists.•Submitting phone requests to outsource provider.•Conducting online file searches using in-house applications. •Dealing with all general ad-hoc administration tasks eg. Arranging couriers, timesheet submission•CRM Database updation.

FIS Global Solutions India Pvt LtdTeam Member - Operations May 2008 – July 2012

Provided customer service support to Pay Monthly customers of Telefónica O2 UK Limited via email. Handled 1st level escalations and queries related to complex billing disputes.

Responsibilities included resolving queries relating to billing, phone services, giving website support, technical support via email. Successfully met client and team targets on a consistent basis.

Prepared template responses for billing queries as a part of project 'Genesis'. Received 10/10 EDCSM certificates for exceptional customer services as recognised by

customers.

Educational Qualifications

Examination Institution University/BoardB.A Pol Sci (Hon’s) Hindu College Delhi University

XII Central School C.B.S.E.X Kendriya Vidyalaya C.B.S.E.

Computer Skills

Strengths

Operating System Windows 9X/2000 Professional/XPSoftware/Web Tools MS-Office/Internet/ Excel

Co-operative, hardworking, adaptive, optimistic, willingness to assume responsibility, believe in teamwork.

Extra Curricular ActivitiesActively participated in sports events at school and college level. Won awards in drawing and essay competitions.

InterestsListening to music, reading editorials.

Personal Details

Date of Birth: 25th November, 1986Languages: English and Hindi Marital Status: Single

[Priyanka Chowdhary]