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Resumes that Yield Results
Martha Garber, M.Ed. LPC-SSeptember 24, 2015
Workplace Inclusion & Sustainable Employment
Objectives
• Describe the 3 types of resumes• Identify common resume mistakes • List 10 tips to successful resume
writing
Workplace Inclusion & Sustainable Employment
An Interview
Purpose of the Resume
Workplace Inclusion & Sustainable Employment
• Chronological • Functional• Combination/hybird
Three types of resumes
• Significant amount of continuous experience.• Experience had been progressively more
responsible.• Experience listed in reverse, chronological order.• Most important information at the top of the
resume.
Chronological
http://jobsearch.about.com/library/samples/blresumechronolog.htm
http://www.theworkingcentre.org/sites/default/files/Everywoman,_Jane_%28Sheet_Metal_Worker%29.pdf
http://www.careeronestop.org/ResumesInterviews/ResumeAdvice/SamplesTemplates/ChronologicalResumeSample.aspx
Chronological example
Mark [email protected]
940-555-5555
Ministry Positions
Summer Youth Intern at Albright UMC May-August 2015Organized and lead Sunday morning studies. Helped to lead Wednesday night youth services. Planned and organized Mid-High and Senior-High summer mission trips and weekend activities.
Ministry Volunteer Work
St Peter’s Weekend Retreat Leader for middle school boys June 2014Pike’s Peak Ski Trip Chaperone March 2014Mexico Mission Youth Trip Chaperone for Grace Avenue FUMC June 2013Senior Counselor at Bridgeport Camp and Conference Center Summer 2013
General Work Experience
Nanny for Stone Family 2014-PresentServer at Red Lobster 2013-2014
Leadership
North Texas Rehabilitation Association 1st Vice President for social events Assisted in organizing UNT campus “Rock and Roll” accessibility event
Education
University of North Texas Fall 2012-PresentMajor: Rehabilitation Studies
Workplace Inclusion & Sustainable Employment
• Not a lot of relevant experience• Work history with gaps• Group skills and qualities into three or
four functional areas
Functional
Workplace Inclusion & Sustainable Employment
http://writing.colostate.edu/guides/documents/resume/functionalsample.pdf
http://www.careeronestop.org/ResumesInterviews/ResumeAdvice/SamplesTemplates/FunctionalResumeSample.aspx
http://www.marquette.edu/csc/undergraduate/documents/Functional.pdf
Functional example
Lila [email protected]
940.565.5656
Objective: Clerical or Customer Service Representative
Technology
• Proficient use of Microsoft Outlook, Word, PowerPoint and Excel• Working knowledge of Access and encryption procedures• Proficient using technology to print and scan
Communication
• Maintained Facebook pages for social service agency which resulted a 45% increase in number of pages likes,
• Maintain website pages.• Edited correspondence and reports for professional staff.
Customer Service
• Developed email responses to customer inquiries/complaints for public social service agency with less than 24 business hours turnaround.
• Answered phone inquiries for credential program • Assisted costumes to resolve issues related to their credential • Recognized for my ability to consistently work with difficult people that
resulted in a one-time cash bonus.
Education
Graduate of Bowie High School, Bowie, Texas
Juan Goodhearted
CAREER OBJECTIVETo educate school children as a substitute teacher.
EDUCATIONStudent at University of Texas in Austin, Texas, 3.8 GPA.anticipated graduation May 2018.
EXPERIENCETravis Elementary School Austin, Texas August 2014 - PresentParent Volunteer• Assists and supports with kindergarten reading groups every week.• Volunteers for a variety of tasks as needed at the school.• Room parent for kindergarten class. Plans class parties, maintains communication with other
parents and the teacher regarding important events. • Mentors a student, weekly, that was assigned by the school counselor. • Records and documents all volunteer hours with the school district.• Member of the PTA and attends regular meetings.
Stay at home dad 2009-2014
PC Kidz Austin, Texas 2008Preschool Instructor
• Taught technology skills in the early childhood environment. • Responsible for class preparation and lesson planning. • Kept detailed attendance records for each class as well as collect and report tuition
received.• Maintained communication with parents as well as school personnel.• Distributed marketing materials, progress reports, payment envelopes and personalized
notes to parents and school personnel.
Camp CARE Hope, Texas December 2006Camp Counselor Volunteer• Volunteered as a camp counselor for a 2-day inaugural camp for children who deaf. • Provided one-to-one and group mentoring/tutoring under supervision of licensed therapist to
youth. • Assisted in providing and leading planned activities for program participants. • Established a program environment that promoted positive child and youth interactions with
other children, youth and adults.• Used prepared curriculum/program materials and assisted with developing a list of needed
supplies and equipment. • Prepared, arranged, and maintained activity areas and materials to accommodate daily
schedule.
Juan [email protected]
512.565.5555
EDUCATIONAttending University of Texas in Austin, Texas, majoring in special education.75 credit hours completed with 3.8 GPA. Expected graduation May 2018.
EXPERIENCETravis Elementary School Austin, Texas Kindergarten Volunteer• Assists and supports with kindergarten reading groups.• Perform a variety of support tasks to prepare material for classroom learning.• Plans class parties and coordinates communication among parents and the teacher. • Under the supervision of the School counselor, mentors a student with learning
difficulties.• Documents all volunteer hours with the school district.
PC Kidz, Inc. Austin, Texas Preschool Technology Instructor• Created and executed daily lesson plans. • Kept detailed attendance records for each class.• Responsible for invoicing and collecting tuition received.• Maintained positive communications with parents including progress reports and
personal notes. • Assisted with marketing program to parents.
Camp CARE Hope, TexasCamp Counselor Volunteer• Provided one-to-one and group mentoring/tutoring to children who are deaf under
supervision of licensed therapist. • Assisted lead teacher with planned activities for program participants using prepared
curriculum. • Prepared, arranged, and maintained activity areas and materials to accommodate daily
schedule.• Responsible for classroom supplies and equipment inventory.• Recognized by Camp Director as outstanding camp session volunteer.
SKILLSAmerican Sign Language proficient
Workplace Inclusion & Sustainable Employment
• Most relevant experience is not your most recent
• Emphasize your skills and qualities with some related experience
• May be organized by skill categories in which experiences are listed in chronological order
Combination/hybird
Workplace Inclusion & Sustainable Employment
http://www.careeronestop.org/ResumesInterviews/ResumeAdvice/SamplesTemplates/CombinationResumeSample.aspx
http://resumegenius.com/resume/combination-resume-samples
Combination/hybrid example
Workplace Inclusion & Sustainable Employment
Objective or Summary Statement *ExperienceProfessional organization/leadershipEducationSkills and certifications
*both are optional-not generally recommended
Common heading order
JAN DOERAYME542 Court Drive
Denton, Tx [email protected]
(940) 565- 5555Education:Bachelor of Applied Arts and Science anticipated graduation December 2015
Concentrations in Aviation Logistics and MarketingUniversity of North Texas
Curriculum Highlights: Aviation Maintenance, Aviation Safety, Air passenger and Cargo, Aviation Law, Professional selling, Transportation management, Marketing Foundations, Personal and professional development, Consumer behavior, Retailing, Negotiation.
Objective:An energetic, innovative and motivated individual with more than three years of management experience in fast-paced, service-oriented environment. Consistent achievements as top producer- increasing revenue and profits through expertise in business development, relationship building, exceptional service follows up. Strategic planning, sales and marketing experience combined with drive to deliver performance results.
Professional experience:Hoppers 2012 - presentWorking as a hopper girl and a trainer responsible for :
• Conducting orientation sessions and arranging on-the-job training for new employees• Entertaining guests and relationship building by relating to the customers• Promoting and coordinating during special events• Up-selling merchandise and increasing stores sales.
Macy’s 2009 - 2012Retail Sales Manager, who was responsible for:
• Directing and supervising employees engaged in sales, inventory - taking, reconciling cash receipts, or in performing customer service.• Monitoring sales activities to ensure that customer received satisfactory service and quality goods.• Instructing staff on how to handle difficult and complicated sales.• Examining merchandise to ensure that it is correctly priced and displayed and it functions as advertised.• Hiring, training and evaluating personnel in sales or marketing establishments• Maintaining a regular clientele, good communication and interpersonal skills.
Administrative skillMS WordExcelOutlookPowerPointMacInternet ExplorerCopy and fax equipment
Workplace Inclusion & Sustainable Employment
Lead with your strengths that beckons the reader to read on:• Recent graduate lead with education.• If good work history, lead with it.• Changing careers, lead with relevant
experience.
Organizing your resume
Workplace Inclusion & Sustainable Employment
To write a stronger bullet, Google’s Head of People Operations Laszlo Bock suggests the following formula: Accomplished [X] as measured by [Y] by doing [Z].
Assisted with 35% increase in program participation as measured by paid registrations by identifying and marketing to new target audience.
Making your case
Workplace Inclusion & Sustainable Employment
• Do not include graduation dates.• Avoid outdated email accounts like
aol.com. • Use gmail.com as an alternative.• Use 1 space not 2 spaces after a period.• List cell phone not a home phone.• Watch language for outdated terms.
Avoid Age Discrimination
Workplace Inclusion & Sustainable Employment
1. Use acceptable grammar.2. Check spelling.3. Length of the resume depends on the job that is sought.4. Be positive.5. Use present tense for current jobs and past tense for
work history.6. Provide examples of your accomplishments in objective
terms.7. The largest font on the resume should be the job
seeker’s name.
for RESUMES
Workplace Inclusion & Sustainable Employment
8. Include a professional email address. [email protected]
9. Include web address of online portfolio, if available.10.Avoid salary requirements.11.Avoid personal pronouns.12.Resume should have visual appeal and be well-
balanced.13.Be consistent. (text should line up)14.Keep it simple especially if uploading to application site.15.NEVER lie on a resume.
TIP’s continued
Workplace Inclusion & Sustainable Employment
16.Do not exaggerate your qualifications.17.Do not undersell your qualifications.18.Do not center justify your resume. Left justification is
most widely accepted.19.Avoid irrelevant work experience.20.Avoid personal information, such as marital status or
religious preference, and hobbies.21.Avoid too much text or small font. 22.Eliminate unnecessary words
Example: phone 940.565.4000
TIP’s continued
Workplace Inclusion & Sustainable Employment
23. Do not include business addresses or supervisor’s name.24. Avoid salary information.25. Avoid outdated fonts--suggest Arial.26. Eliminate empty descriptors like “people pleaser "or “out of
the box.”27. Avoid GPA unless new grad with very high GPA.28 Do not include opinions not supported by facts.
Example: “Highly organized and motivated”29. Do not include references on your resume.30. Review your resume each time you send it out.
TIP’s continued
Workplace Inclusion & Sustainable Employment
