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Allan, who has lived in the Preston areafor over 40 years and worked for AebiSchmidt as Area Sales Manager for 12,
has held a long-term goal to secure an orderon his own doorstep. His ambition was fulfilledwhen he won a contract with Preston CityCouncil.
Aebi Schmidt was awarded the contract forthree high specification Schmidt SwingoCompact Sweepers. The vehicles were chosenas part of the city’s replacement programme.
Working with the council to help themmaintain and deliver effective Street Sceneservices means understanding the remit andhelping them to identify the right equipment.Part of this process was a series of operatorand supervisor trials, providing the customerwith hands on experience of the equipment,giving confidence that the equipment specifiedwould work for them.
The chosen model was the SchmidtSwingo 200+ Compact a favoured modeloffering operative comfort, including airconditioning as standard, and rear viewcameras. In addition pressure washers, wanderhose and hydro-pneumatic chassis giveoperational flexibility, capable of working onthe streets or in multi storey/undergroundenvironments.
Mark Taylor, Head of Clean Environment forthe City Council advised that the SchmidtSwingo was chosen for this contract becauseAebi Schmidt offered the most competitivetender package. That combined with feedbacktaken from the City’s sweeper drivers andsupervisors.
The vehicles are to be maintained by adedicated sweeper maintenance team operatedby Preston Bus limited. Aebi Schmidt willprovide full service support through their
skilled Service Engineers working from one ofthe seven UK wide service centres coordinatedfrom their Peterborough head office.
Keeping true to his word Allan came out ofretirement to proudly witness the delivery ofthe three Schmidt Swingo Compact sweepers.
• For more information on the SchmidtSwingo 200+ specification visit:www.aebi-schmidt.co.uk/en/products/street-cleaning/swingo-200-plus or contact the Aebi Schmidt SalesDepartment on: 01733 363393.
www.aebi-schmidt.co.uk
Following extensive demonstration ofthe Aebi Schmidt product range,South Ayrshire Council has orderedeight Schmidt Swingo 200+ machinesto be used across the region.
This was the result of a formal tender processand is the first time that Aebi Schmidt hassupplied its machines to the local authority.
South Ayrshire took delivery of their newequipment in March.
The successful tender included the provisionof a full repair and maintenance contract and adetailed training schedule has already beenplanned for the council.
“We are thrilled to have been successful in thetender process. It is testament to the marketleading Schmidt Swingo and our unrivalled aftersales service,” said David Carswell, Area SalesManager for Scotland at Aebi Schmidt.
“With Aebi Schmidt having a dedicated7,500sq ft Scottish headquarters in Glasgow andby far the greatest number of engineers of anysweeper supplier, it means we can continue tosupport our valued customers the length andbreadth of the country,” he added.
Whilst many contracts are won on price, therehas to be a level of confidence in the quality of theequipment and the on going service. Price alonewon’t keep the equipment operating effectivelyand efficiently. Aebi Schmidt’s UK wide TotalLifetime Care (TLC) commitment is a key part ofthe overall customer offering.
Donald Kerr, Scottish Service Managerexplained; “Our increased investment in aftersales ensures that our products spend more timeon the road, leading to improved uptime andreduced costs for our entire customer base. Weare a global organisation but over many, manyyears of working closely on a day to day basiswith our Scottish customers we have effectivelybecome a local supplier.”
“We provide a cost effective solution withenhanced quality, reliability and support. It’s vitalthat operators ensure that their equipment is infull working order and we provide greatmaintenance options for total piece of mind.”
Aebi Schmidt looks forward to working withSouth Ayrshire - proving their worth anddelivering some TLC. • To find out more or to discuss your equipment
and service needs call:David Carswell: Area Sales Manager forScotland T: 07970 125206Donald Kerr: Service Manager for ScotlandT: 07970 125277Or email [email protected]
Swingo success for South Ayrshire
A recent order secured by Aebi Schmidt with Preston City Council was a fantastic parting shot for retiring Area Sales Manager and dedicated Preston North End supporter Allan Macleod.
Retiring football fan Allan scores sales hat-trick
Aebi Schmidt’s UK Total Lifetime Care (TLC)commitment is a key part ofthe overall customer offering.
Raceway venue for annual conferenceThe Aebi Schmidt annual Conference will be held at the RockinghamRaceway near Corby in Northamptonshire on May 14, 2013.
True to his word Allan cameoff the subs bench to proudlywitness the delivery of thethree new Schmidt Swingos.
Football legend Tom Finney immortalised
outside Preston City Footbal Club
The theme of this year’s event is‘Future and Innovation’ and this willbe reflected in a range of speakers
and break-out sessions throughout theday. In addition there will bedemonstrations of new and existingproducts from Aebi Schmidt and a numberof other participants.
Customers, suppliers and businesspartners have been invited to theconference which this year is beingsupported by the Chartered Institute ofWaste Management – who will bepromoting their Clean Britain Awards.
Those taking part in the proceedingsinclude the National Winter ServiceResearch Group (NWSRG); Safecoat;Amey and Mercedes Benz. There will alsobe representatives from hire companies inattendance. It is expected that theconference will attract around 200delegates from the private and publicsector and the event closes after a GalaDinner including guest speakers.
How to registerRegistration for this year’s conference is viathe Chartered Institute of WasteManagement website. www.ciwm.co.uk/ciwm/ciwmbusinessclub/ businessclubeventdiary.aspxSee page 5 for more details
Congratulations.. Councillor Robert Boswell (left) with Aebi Schmidt’s Allan Macleod
The conference is being supported by CIWM
02Aebi Schmidt UK [email protected] 363393
Stirling Council provide services across avast and varied geography at the heartof Scotland, open to some of the UK’s
toughest weather conditions, Aebi Schmidt arethe entrusted supplier, keeping roads openand safe.
"We currently run a fleet of 16 Schmidtgritter bodies of various sizes from 5m3 to9m3. They are operated from our two depots -one in Callander and one in Stirling,” saidGordon Maclachlan, Area Roads Officer atStirling Council.
“One of the main reasons for usingSchimdt is the flexibility it gives the roadsservice in the council,” he added.
“We are delighted to continue and furtherdevelop the relationship between Stirling andAebi Schmidt. Our on-going investment inR&D and after sales support ensures wecontinue to have by far the greatest supportnetwork of all suppliers,” said Aebi Schmidt’sDavid Carswell, Areas Sales Manager,Scotland.
Aebi Schmidt’s extensive Parts Centre andService facilities in Glasgow are stocked with awide range of parts to support and supply itsentire Scottish operation. The hugelyimpressive centre is an expansive 7,500 sq ftfacility that boasts the very latest equipmentand resources.
The Service Centre contains officefacilities, service areas and storage space thathouses in excess of £100k of spare parts. Thefacility has a buzz and enthusiasm that typifiesthe Aebi-Schmidt “Total Lifetime Care”promise and commitment to its customers.Key to their fast, reliable and responsiveservice is the latest GPS technology whichenables the Service Centre team to instantlylocate every field based engineer.
The Aebi Schmidt Total Lifetime Care
(TLC), which comes as standard for allcustomers, adds to the winning formula ofquality, innovative, effective, reliable,equipment - just one reason why customerscontinue to specify Aebi Schmidt kit year afteryear.
• To find out more or to discuss yourequipment and service needs call:David Carswell: Area Sales Manager forScotland T: 07970 125206Donald Kerr: Service Manager forScotland T: 07970 125277
Flexibility is the key for Stirling CouncilStirling Council has continued to put its faith in the Aebi Schmidt product range, buying six gritters last year says Jamie Wright, Roads Manager.
WelcomeTLC is
working,and that’s
official. Proof ofthe pudding is inthe eating as theysay, and there canbe no better proof
than by being recognised by thepeople who know a thing or twoabout marketing, The ChartertedInstitute of Marketing. Aebi Schmidtwere selected as finalists in theCustomer Service Experiencecategory at the CIM MarketingExcellence Awards which were heldrecently at the Grosvenor Hotel onLondon’s Park Lane.
We were pipped at the post forthe final award, won by a slightlylarger organisation called Shell. Weare hugely proud of how TLC ishelping both Aebi Schmidt andmore importantly our customers tomake the right choices when itcomes to replacing or maintainingequipment.
If you would like to see ourrange of equipment in action, don’tforget to register for ourforthcoming Annual Conference atRockingham Raceway on May 14th. • www.ciwm.co.uk/ciwm/
ciwmbusinessclub/ businessclubeventdiary.aspx
Alison ConroyUK Sales and MarketingManager, Aebi Schmidt
“Our on-going investment inR&D and after sales supportensures we continue to haveby far the greatest supportnetwork of all suppliers.” David Carswell, Area Sales Manager, Scotland.
Pictured left to right:David Carswell, ASM Aebi Schmidt,Paul Ritchie, DAF UK, CouncillorDanny Gibson (Chair forEnvironment and Housing),Councillor Jim Thomson, JonJeffress and Donald Kerr.
The enhanced partnershipcreates a one-stop shop, withincreased speed of service and
efficiency. The new arrangement willmean that customers and dealershave one point of contact for Aebiproducts in the UK. This will providebetter continuity from sales, aftercareand support for end users.
Aebi Schmidt UK’s ManagingDirector, Henk Landerweerdcommented:
”This is a big step forward for us,it recognises our successfulrelationship with the team at I.DSpares and Service Ltd. It’s one thatwe know will prove positive for bothparties. Most importantly building onand enhancing the support andservice we can offer our valuedcustomers across the UK.”
“It’s a further step in cementingour commitment to Aebi Schmidt’sTotal Lifetime Care, which workshand in hand with our productinnovation and quality.”
“Lifetime is the key here -products that perform efficientlyacross their lifetime, supported byour service and training for their
lifetime,” he added. Richard Barnard, co-owner of I.D
Spares & Service Ltd, explained“We will be working closely withJohn Taylor, who has been ourcontact as Aebi’s sales manager formany years.”
“We need to assess the ever
changing market and the bestmethods to support the dealers andcustomers in this area. We will beable to offer the full package ofservice to the Aebi customers. Linesof communication will be simplified,the process will be streamlined,” headded.
“As spares specialist we willcontinue, we will also extend ourwork to identify and sourceappropriate attachments for the Aebirange. Allowing customers to utilisethe equipment all year-round. Themore clearly defined structure willbe far more efficient to operate.”
Formed in 1997 by FionaSimpson and Richard Barnard, I.DSpares & Service Ltd, has grownsteadily.
Since Aebi and Schmidt joinedtogether in 2007, I.D Spares &Service Ltd have taken care of theafter sales support for Aebi in the UK,whilst Aebi Schmidt UK havefocused on sales.
With a successful workingfoundation to build on and a jointgoal to deliver a broader range ofmachines, service and parts, Aebi’sdealers and customers across theUK can look forward to even moreTLC.
Increased support for Aebi Schmidt’sdealers and customersAebi Schmidt’s Total Lifetime Care (TLC) commitment gets a further boost, as North Wheatley based I.D Spares andService Ltd becomes their main UK dealer, supplying Aebi machines and spares to dealers and customers.
The enhanced partnership creates a one-stop shop, withincreased speed of service and efficiency.
Left to right. Richard Barnard, Darren Tindall, Fiona Simpson, Edward Baldock.
The Schmidt CombiSprayer/Spreader is a three-in-one solution. Its application
versatility enables the Safecoteproduct to be used in many formsaccording to customer preference andweather conditions.
Safecote Supamix liquid de-iceroffers a clean consistent coverage andworks to temperatures below -20°c. Ithas the ability to break-downcompacted ice and remain on thesurface for long periods.
The spread width and dosageperformance of the combi equipmentmakes it both effective and costefficient.
As market leaders, Aebi Schmidtand Safecote make it their business toidentify organisations to become‘added value partners’ workingtogether to deliver innovative andcomplete solutions.
“Bringing together the AebiSchmidt technology of the CombiSprayer/Spreader and the innovationof the Safecote additive for both solidand liquid chlorides, we undertook anumber of demonstrations to LocalAuthorities and highway servicecontractors,’ explained Aebi Schmidt,area sales manager, David Carswell.
“We provided potential users withfirst hand experience of the ease andeffectiveness of this combinedapproach,” he added.
Over a two-week period the tourtook to the highways of Stirling, Perth,Aberdeen and the Highlands. Therewere two very well attended open dayevents and two specificdemonstrations, which saw the kitbeing made available for operatortrial.
Debbie Couling, UK SalesManager at Safecote Ltd explained,“Aebi Schmidt are one of the leadingspreader manufacturers in the UK andtheir vehicles are renowned to offerthe latest technology in the winterindustry.”
“Aebi and Safecote have workedclosely together to develop a solutionto apply Safecote’s Supamix liquid de-icer at appropriate spray/dribbleconsistencies to combat lowtemperatures and ice formation onthe highway as liquids are becomingmore prominent globally.”
“The trials carried out in Scotlandduring February proved very popularand demonstrated both Aebi Schmidtand Safecote’s forward thinking stepstowards product and technologydevelopment in the winter industry.”
Gordon Sinclair, Area Managerwith Transport Scotland welcomed the
initiative by Aebi Schmidt of fitting aspray bar to a standard pre-wetspreader to provide additionalresilience at a relatively modest cost.
He noted that the modifiedspreader was equipped to carry outboth preventative treatments usingeither standard brine or in low
temperatures an alternative productsuch as Safecote and that, in severeconditions, the spray bar could beused to apply concentrated de-icers topenetrate and then undercut localareas of compacted snow or sheet ice.
The feedback has been excellent,with not only the ‘solution’ beingpraised as a viable option to keep theroads open during even the worseconditions, but also the collaborativeapproach of both Aebi Schmidt andSafecote Ltd.
The next stop of the tour couldtake them to the home of TransportResearch Laboratory (TRL), who arecurrently considering further trials andextensive testing of the ice breakingformula.
TRL are a UK independent body,responsible for the testing andcertification of a range of transportrelated services and products - this isa very positive response and may seethe output of the ‘value added’partnership’ between Aebi Schmidtand Safetcote Ltd.
The additional six SchmidtSwingo 200+ Compactsweepers were part of a tender
process involving Amey and SheffieldCity Council.
This latest success is a greatexample of the ‘team working’ ethicrunning through the Aebi Schmidtbusiness. A demonstration of howworking in consultation internally andwith their client base delivers results.
At a local level, Simon Heaton,Area Sales Manager at Aebi Schmidtexplained “Allan Macleod, mypredecessor worked with SheffieldCity Council, over many years.”
“Building up a relationship andtrust - specifying new kit and workingwith our service engineers providingcustomer support.”
“I aim to continue the good work,keeping close to the local team andensuring the equipment isperforming as expected, making surewe all deliver on our Total LifetimeCare commitment,” he added.
Amey are a major nationalservice provider, working with publicand private sector clients, supportingthem to deliver services to the publicmore effectively.
Aebi Schmidt’s, Key AccountManager, Mike Moore has beenworking with Amey, matching theright equipment solutions to fulfillservice requirements at locationsacross the UK.
“We have built up a very goodworking relationship locally withAmey Sheffield via our area salesteam and our service engineers andat a national level I have beenworking with Amey for sometime,this approach has proved a success in
Sheffield,” explained Mike Moore.“This is a two-tiered account. We
need the buyer at national level tobelieve in our product, price andservice and at local level we need toknow that the operatives on thestreets of Sheffield are receiving thetraining and service support theyneed to enable them to do their job.”
“We hope we have filled themwith a high level of confidence notonly in the Aebi Schmidt range, but inthe team that supports them.”
Damian Bell, Operations Managerat Amey in Sheffield explains “Wemanage street cleaning in Sheffieldon behalf of the city council throughthe £2 billion, 25-year Streets Aheadprogramme.”
“We took delivery in February ofsix Schmidt Swingo Sweepers as partof a £1.9 million investment we madein our street cleaning fleet. We areoperating a range of differentsweepers and will evaluate them onsafety, cleaning performance, driver
experience, fuel efficiency andmaintenance costs during the comingmonths,” he added.
“We look after 1,180 miles of roadand 2,050 miles of pavement acrossSheffield so they are already beingput through their paces across citycentre locations through toresidential streets and shoppingprecincts.”
Another vote of confidence forthe Aebi Schmidt product range andtheir TLC commitment!
“We have built upa very goodworkingrelationshiplocally with AmeySheffield via ourarea sales teamand our serviceengineers and at anational level Ihave beenworking withAmey forsometime, thisapproach hasproved a successin Sheffield,”explained MikeMoore.
“Aebi Schmidt are one of the leading spreader manufacturers in the UK and their vehicles arerenowned to offer the latest technology in the winter industry.” Debbie Couling, UK Sales Manager at Safecote Ltd
Three-in-one solution for SafecoteAebi Schmidt and Safecote Ltd join forces, touring Scotland, demonstrating their ice-breaking formula.
Teamwork pays off in Steel CityWorking closely together with Sheffield City Council and Amey, Aebi Schmidt hasprovided six more Schmidt Swingos to help keep the streets of Sheffield clean.
Keeping the terminal snowand ice free can be anendless task with shuttles
arriving and departing from 10separate platforms, each with fourloading and unloading ramps. Inaddition there is the network ofaccess roads designed to speedup arrivals and departures.
About 18 months ago, AebiSchmidt supplied two SchmidtTraxos series attachable spreadersto Eurotunnel for use on tractors atthe terminal; then in early 2012they took delivery of an SchmidtSNK – single bladed snowplough.So delighted were they with theperformance of the Schmidt SNKthis winter, they have orderedanother and took delivery of it atthe beginning of April.
“The Schmidt Traxosspreaders worked brilliantly for us,”said Geoff Taylor, PassengerOperations and PerformanceManager at the Eurotunnel UKTerminal. “They were easy toattach and gave operators somuch more control over thespreading process.
“The Eurotunnel Terminal ismade up of a series of tight turn
areas so we are invariablyspreading at relatively slowspeeds. If you stop the vehicle, thespreader stops, leading to lesswaste which means we get morecoverage from a full load,” headded.
“Add to that the fact you canself load without getting out of thevehicle it speeds up the wholeoperation.”
Geoff is a hands-on managerand has experienced at first handboth the Schmidt Traxos spreadersand also the challenges of snowploughing at Eurotunnel. This iswhy he chose to purchase theSchmidt SNK snow plough with
polymer blade to attach to atractor. The blade is also noncorrosive and low maintenance.
Specially designed for clearinglight snow at low levels, where itcan be wet and slushy, theSchmidt SNK is easy to operateand with the rolled over front isable to clear snow sideways in acorkscrew-style action, making iteasier for the driver.
“The Schmidt SNK is able tobe applied very close to theground and that makes clearanceso much more effective. That isnot always possible with atraditional metal plough,” addedGeoff Taylor.
“We use tractors because welike the ability to use both ploughsand brushes to keep loading andunloading ramps clear. Thisapplication fits our needsperfectly.”
04Aebi Schmidt UK Ltd
[email protected] 363393
The Aebi Schmidt reputation continuesto grow in Ireland, thanks to thecompany’s distributors, Irish GrassMachinery.
Although they had been involved in the Aebi side ofthe business since 1999, they took on the distributorrole in 2009 focussing initially on Schmidt Swingosweepers. When Aebi Schmidt suggested they alsotake on winter maintenance machines, initially theywere unsure.
“It had been a long time since we had experienceda really bad winter in Ireland and we were not surewinter maintenance machinery would sell easily, butwe have been pleasantly surprised at the number oftenders and delighted with our success rates,” saidManaging Director Tony Smyth.
“Gritters are planned purchases, local authoritieshave to grit irrespective of whether snow falls or notduring winter months and we have benefited,” addedTony’s brother Michael, who is Sales Director.
“To give you an idea of how this winter has beendifferent, last year gritters only went out eight times;already this year they have been out on 50 occasions!”
There has been a move towards stainless steeltruck hydraulic gritters rather than engine drivenversions as local authorities look to reducemaintenance and servicing costs. As part of AebiSchmidt’s commitment to Total Lifetime Care, IrishGrass Machinery services customers’ machines onsite, which has proved to be very popular.
The company recently completed a tender orderfor three gritters for Louth County Council but havealso had success with Dublin City Council plus Cork,Waterford, Mayo and Roscommon County Councils.
Eurotunnel fact file• The Eurotunnel railtransport system carries1.5 million trucks and 2.5million cars every year.
• Opened in 1994 theChannel Tunnel, the vitallink between the UnitedKingdom and thecontinent, has been usedby more than 300 millionpassengers.
• In 2012 almost 20 millionpassengers, on allservices, have travelledthrough the ChannelTunnel which amount to adaily average of 55,000passengers.
• There are 10 platforms atthe Eurotunnel UK Terminaleach with four loading andunloading ramps.
It’s no wonder then that over 30 UK airports(civilian, military and private) are currentlyusing Aebi Schmidt equipment, with
Heathrow and Manchester, having recentlytaken delivery, ensuring that all areas are ‘clearfor take off’.
The severe weather that the UK hasexperienced over the last few years means thatmore than ever airports need to be equippedto turn around passengers and aircraft, swiftlyand safely, maximising movements across theairport.
Heathrow Airport*Passengers: around 190,000 per day)Airlines: 86Stands: 200 (majority via air bridge)Average air movements per day: 1300Equipment:ASC 990 Stand Cleaner SweeperService/Warranty/Training: Total Lifetime Care cover
Heathrow had been operating stand-cleaning equipment from another manufacturersince 1997, with a typical lifetime of 10-15years. It was time to look at replacementoptions - so they approached Mike Moore andthe team at Aebi Schmidt. The brief was toprovide them with the ‘Schmidt’ alternative totheir current stand cleaners. Working togetherto identify and tailor practical and compatibleoptions, the end result had more benefits thanthey would realise.
Firstly, the Schmidt AS and ASC rangeuses common control box technology, thusreducing training requirements. With SchmidtCJS models already in operation at Heathrow,operatives can easily move between vehicles,
with immediate and long term productivitybenefits.
Secondly, the chosen model will provideHeathrow with a three-in-one solution. Themachine has three independent operationalfunctions, enabling the machine to stand clean,recover spillages such as aviation fuel andperform high speed sweeping. The SchmidtASC 990 can be used to perform varying tasksacross the airport, reducing the downtimecaused by an operator returning to the depotto change vehicle. In icy conditions, the samemachine becomes a four-in-one solution,performing glycol recovery from aircraft de-icing activities, reducing the impact on theenvironment.
Manchester Airport*Passengers: around 60,000 per dayAirlines: 100Stands: 42 air bridgesAverage air movements per day: around 600Equipment: Supra 4001 Snow Cutter BlowerService/Warranty/Training: Total Lifetime Care cover
All airports are required tohave operational Snow CutterBlowers. Some of thesemachines will be 20 years old,and while they still work, thepower of the machine willdecrease as will its efficiency -with the added potential ofincreased running costs. WhilstManchester geared up to purchasea fleet of Compact Jet Sweepers
(CJS, a combined sweeper, plough andblower), they also saw learnt about the Supra4001 and were so impressed they purchasedone, further enhancing their snow clearingcapability!
The Schmidt Supra 4001 Cutter Blower iscompact, durable and powerful and will takeover a critical role at Manchester, blowing awaythe ‘snow banks’ left at the side of the runwaysand taxi ways by the ploughs and snowclearers. Safety regulations at all airportsstipulate that snow banks must not be present,due to the risk of snow being sucked up intoengines on take off, landing and taxi ing. Withthe A380 airbus in operation at Manchester,the wider span of the plane requires greaterclearance of snow banks from the runwaysand taxi ways.
Manchester has also recently takendelivery of a Schmidt SK 400 Sweeper.
Whilst the buying reasons and scenariosmay differ from airport to airport, AebiSchmidt’s approach remains constant, with atotal focus on delivering the best ‘lifetime’solutions for its customers.* Sourced online from respective airport
websites. Data varies between 2008-2011
Growingreputation inIreland with IGM
The Aebi Schmidt name is synonymous with airport maintenance in the UK and Europe, enjoying an enviablereputation for the manufacture and supply of quality, innovative, and efficient equipment - backed up ofcourse, by the outstanding Total Lifetime Care commitment.
Service commitment helps seal BEAR dealExcellent after salesservice and thecommitment to TotalLifetime Care (TLC) has beeninstrumental in helping Aebi Schmidtsell 22 gritters to BEAR Scotland.
BEAR recently won the tender to provide winter roadmaintenance to the North West of Scotland and as aresult placed an order for some of our 12-cubic metregritters, which were originally launched to the marketback in 2005.
The pioneering product quickly established itselfand was introduced into Scotland in 2008. AebiSchmidt can now boast the provision of 40 to localauthorities across the United Kingdom and around800 globally.
“This is a terrific order for us to win and simplyreiterates the importance of our customer serviceethic, which spans not only pre and post sale butextends throughout the life of the machine,” said AebiSchmidt Sales and Marketing Manager AlisonConroy. “That is what differentiates us from ourcompetitors,” she added.
STOP PRESS...STOP PRESS...STOP PRESS...STOPJust before going to print we learnt that TranservScotland, a Balfour Beatty Mouchel Joint Venture,have chosen Aebi Schmidt as their preferredsupplier for 26 front line pre wet spreaders for theSouth West area.
Helping to keep Eurotunneltraffic on the move
Plane and simple commitment
Aebi Schmidt continues to play an important part in keeping vehicles and passengers moving freely duringadverse weather conditions at the Eurotunnel UK Terminal in Folkestone.
05Aebi Schmidt UK Ltd
[email protected] 363393
It is a stand alone vehicleonto which you can attach anumber of different tools
thereby creating a multi-purpose vehicle capable ofundertaking a range of tasksall year round.
Used in environmentssuch as airports, localauthorities, recreational parksand grounds and highways,this utility vehicle offersquality, versatility, power andcomfort. It is designed notonly to ensure it does a betterjob, but also yields a highereconomic benefit than othervehicles.
Legendary versatility hasmade Holder machines intosought-after vehicles, solvingmany problems encounteredduring daily work. Designedto operate throughout theyear in all weathers - they canbe optimally equipped for anyjob.
The Holder M480 offersunrivalled real-lifeperformance and offersinnovative unique featuresincluding:
• A front mounted directdrive mechanical PTOmakes it 30% moreefficient than comparablemachines
• Patented, hydraulicstabilising system foradded safety and drivingcomfort
• Simultaneous PTO andhydraulic operationsunique to the Holder
• Three-point linkage, cat. Iand cat II
• Low centre of gravity, longwheelbase, excellent all-round visibility andgenuine four-wheel drive,offer supreme control.Whether for mowing or
sweeping from spring throughto autumn, or for snow andice clearance in the winter, theHolder M480 offers the perfectsolution for all seasons. Onevehicle, one cost, all taskscompleted.
Take a closer look at thethe Holder M480 and the restof the Aebi Schmidt vehiclerange at our AnnualConference at Rockingham.
Ready for action-all year round
The creation of two new roles, a FieldService Manager and a dedicatedTechnical Manager is key to the delivery of
TLC across the Aebi Schmidt customer base,providing another layer of expertise.
This sees the Aebi Schmidt service teamgrow to over 30 personnel operating across theUK & Ireland from seven service centres.
The Total Lifetime Care programme,launched in 2011, forms a key part of AebiSchmidt’s desire to provide all customers withthe best products backed up by outstanding aftersales, technical support and customer care. Itcommits to looking after Aebi Schmidt vehiclesfor their ‘lifetime’. Every Aebi Schmidt vehicleacross the UK is covered by the TLC programme.
TLC focuses on providing customers with acomprehensive service support package, backedup by it’s CARES charter: • Consultation • Action • Review • Evaluate • Support
Working with customers to optimise vehicleutilisation and performance in all environments,all day, every day.
Key components of TLC are: Service, Parts,Warranty, Maintenance and Training. Theintroduction of the new roles means that each ofthese areas has now increased expertise, takingcare of the Technical, Customer Care and FieldService needs of the Aebi Schmidt customerbase.
Working from Peterborough the ServiceControl Team utilises the latest GPS technologyto identify and dispatch the nearest serviceengineer, to ensure a rapid response. Eachengineer is fully equipped, offering full repairsand service at any location. The online ordering
system means all parts can be located andshipped promptly from stores located inPeterborough and Glasgow, with next daydelivery the norm.
With a range of support packages available,such as extended warranty, service maintenancethrough to bespoke repair and maintenancecontracts each with a dedicated engineer, we arecommitted to providing ‘first class’ support.
We provide full training for all operatives forthe ‘life’ of the product ensuring that theequipment is used efficiently, effectively andsafely.
Alison Conroy, UK Sales and MarketingManager for Aebi Schmidt said: “TLC is Aebi
Schmidt’s commitment to maximise the life andvalue of its products and services.
“We recognise that one size doesn’t fit all.We aim to work in partnership with ourcustomers to maximise their operations.Specifying the right product and tailoring theongoing service support package are all key tothe overall success of the partnership.” • Take a closer look at our TLC and CARES
programme and how it could keep your fleeton the move at www.aebi-schmidt.co.uk/en/home or contact the Service Team: email: [email protected] T: 01733 363400
For clients seeking a multi-functional solution to their maintenance programmes the Holder M480 undoubtedly fits the bill.
Aebi Schmidt has furtherdemonstrated its commitment tothe Total Lifetime Care (TLC)initiative in the recent restructuringof the Service Team, designed toincrease the level of support andservice offered to valued customers.
Whether for mowing or sweeping from springthrough to autumn, or for snow and iceclearance in the winter, the Holder M480 offersthe perfect solution for all seasons.
Aebi Schmidt AnnualConference May 14thProgramme includes*
12.00Registration and Light Lunch
12.45 - 13.00Welcome, Introduction and Launch ofClean Britain Awards• Henk Landeweerd, Managing Director• Steve Lee, CEO, CIWM
13.00Event Programme• ‘All the kit’ – Demonstrations of theSwingo, Holder M480, Gritters and theAebi Terratrac
• Q & A with Aebi Schmidt’s friendly andknowledgeable staff
• ‘Cleared for landing’ – Aebi Schmidt’sairport equipment will be in residence andready for inspection
• Various ‘breakout’ sessions – runningthroughout the afternoon includingNWSRG, Safecote, Dome and AebiSchmidt Whole Vehicle Type Approval.
16.45 - 17.00Close of activities and thank you• Alison Conroy, UK Sales and
Marketing Manager
• Prize raffle draw in aid of Help for Heroes.
19.00Gala Dinner • 19.00 Pre Dinner drinks• 19.30 Gala Dinner – until late
For further information contact Aebi Schmidt UK Ltd01733 [email protected]
Don’t miss thisgreat event...
*Program
me subject to chan
ge
Rockingham RacewayNN17 5AF
Working together to deliver TLC
UK Sales and Marketing ManagerAlison Conroy 07901 911003
Area Sales Managers Schmidt ProductsSimon Heaton 07799 071611David Carswell 07970 125206Les Bullock 07799 071612Simon Stringer 07870 267209
Sales and Service Dealer Aebi Products – ID SparesRichard Barnard 07860 613261Fiona Simpson 07970 652387
Sales Support ManagerKatherine Daunt 01733 363395
Key Account ManagerMike Moore 07748 931762
Service Operations ManagerJames Wright 07970 125226
Service Manager ScotlandDonald Kerr 07970 125227
Service Office ManagerKaren Bean 01733 363403
AEBI SCHMIDT UK LTDSouthgate Way,Orton Southgate,Peterborough PE2 6GPTel 01733 363393Fax 01733 363377Email: [email protected]
Published by Aebi Schmidt UK Ltd.© Aebi Schmidt UK Ltd 2012.
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Your contacts at Aebi Schmidt
South Somerset operative Avriljust loves her Schmidt Swingo 200
Today Avril and the new Schmidt Swingo 200+ or‘Monica’ as it is now known, are working almostaround the clock to keep Yeovil’s streets, car parks andpavements clean and tidy.
Aebi Schmidt will again berepresented at the APSE-organisedScottish Fleet, Waste and GroundsServices seminar in Aviemore fromMay 7-10.
“We will be exhibiting aselection of vehicles at theannual event and wouldencourage councilrepresentatives, fleet and
cleansing managers to come to our stand andsee for themselves exactly what we can offer theirorganisations,” said Aebi-Schmidt Area SalesManager David Carswell.
There will be 85 external stands and 35indoors at the exhibition being held at The HiltonCoylumbridge, near Aviemore.
This event is very much a major date on thecalendar and provides those within the sector thechance to network; see new products andevaluate just what is available in the market.
Showing off ourwares in Aviemore
Where you can see us in 2013Aebi Schmidt Annual Conference & Gala Dinner
Rockingham Raceway 14th May
APSE – Scottish Fleet, Waste and Grounds
Services Seminar
Hilton Coylumbridge, Aviemore 7th – 10th May
Cold Comfort – Manchester
Annual Winter Maintenance Conference &
Exhibition 17th & 18th September
Street sweeper operative Avril Carey was instrumental in choosing an Aebi Schmidt machine to keep the highways and byways of Yeovil clean.
The dynamic duo will beworking side by side, atthe forefront of Aebi
Schmidt’s Total Lifetime Careprogramme.
Chris’s careerincorporated a spell in thedesign and productiondepartment, becoming a LeadHand and then in 1990 hemoved into the engineeringteam.
He joined the fieldservice team as a FieldService Engineer, workingwith key customers across theUK. At the end of 2012 he waspromoted into the new role ofField Service Manager, where he nowmanages a number of direct reports andfield-based team leaders across the UK.
“I will be working alongside ourService Office Manager, Karen Bean andAndy Reilly under the direction of thenew Service Operations Manager JamesWright,” said Chris, explaining how hisnew role is just part of the restructureaimed at furthering the TLC commitment.
“This will mean that we each haveareas of focus. We can work closer withour respective teams, developing whatneeds to be done to reach the level ofTLC commitment we strive for.”
With the Total Lifetime Care team inplace, we look forward to watching theTLC programme go from strength tostrength.
In 1998 Andy was seconded to theheart of the design team, wherehe began to design vehiclesusing Auto CAD and 3Dmodelling, a move Andyrecognises as a highlight of hiscareer, and what proved to be atransitional role, setting a newdirection for his future with AebiSchmidt.
When the design and productiondepartment was relocated to Germany,Andy was asked to oversee the technical,support and training function. He latertook on the Technical Support Managerrole, which has led to his most recentappointment as Technical Manager.
With over 22 years experience, Andynot only understands the vehicles from adesign perspective at ground level, buthe can apply his technical skills andservice experience to the benefit of boththe internal teams and an ever-growingcustomer base.
With the newteam in place, welook forward towatching the TLCprogramme go
from strength tostrength.
Andy Reilly
Chris Robinson
Chris Robinson has been appointed Field Service Manager atAebi Schmidt – 33 years after joining the company as afabricator welder. He will be working alongside another hugelyexperienced team member, Andy Reilly who has been appointedTechnical Manager.
Teamwork drives TLCcommitment forward
Growing up on a farm,Simon served his timeas a mechanic for an
independent garage inLancashire. He then worked fora construction plant hirecompany before joining NorthYorkshire County Council as atransport engineer in late1980s.
In 2002, whilst working atNorth Yorkshire County Council,Balfour Beatty won the termmaintenance contract, shortlyafter which, Simon was
promoted to Fleet Managerwhich is where his long-standing association with AebiSchmidt began.
Simon recalls when BalfourBeatty bought and introducedthe first Schmidt spreaders,updating their existing fleet of103 machines covering NorthYorkshire, a decision based onthe excellent delivery and build
quality of the Aebi Schmidtproducts.
Simon said: “The quality ofthe vehicles and customersupport is the main reason Ijoined Aebi Schmidt, followingAllan MacLeod’s retirement atthe end of 2012. I spent amonth with Allan meetingcustomers. He will be a toughact to follow.
“Simon’s appointment fitsperfectly with our ongoingcommitment to TLC. Hisattention to detail, passion todeliver great service andknowledge of our productsfrom a customer perspectivewill be a huge asset for us,”said Aebi Schmidt Sales andMarketing Manager AlisonConroy.
New Area Sales Manager Simon switches from buyer to seller
As a former customer of Aebi Schmidt, Simon Heaton needsno persuading of the product selling benefits – which is just as well, becausehe has just joined the company as Area Sales Manager for the North.
Simon Heaton
Avril was involved in theroad trials and was bowledover by the adaptability,
operator friendliness, four wheelsteer and road speed.
Avril is an operative withSouth Somerset District Council.She joined the street cleaningteam in 2005, driving a 6.3tMitsubishi Canter on a streetcleaning round. In 2008, shebecame a compact sweeperdriver.
Today Avril and the newSchmidt Swingo 200+ or ‘Monica’as it is now known, are workingalmost around the clock to keepYeovil’s streets, car parks andpavements clean and tidy.
This is the first Aebi Schmidtvehicle for South Somerset andjoins a fleet of five othersweepers. Following extensiveoperative trials alongside othermanufacturers the Aebi Schmidtmodel was the favoured model.
Niki Atkins, Fleet ServicesSupervisor at South SomersetDistrict Council said:, “During thetrials, the vehicle proved to bemore adaptable, operator friendly,with four wheel steer and goodroad speed. The skids makeoperation much easier and ourtechnicians favoured the
accessibility for futuremaintenance and repairs. Overallit gives us the flexibility to accessall areas.”
The Schmidt Swingo 200+was delivered as standard with aminor modification to disconnectthe suction box. Operationally thenew machine requires lessemptying, resulting in less
downtime and washing every day.Additionally, the internaldeadlocks give added operatorprotection, particularly on earlymorning starts.
Avril loves her new machineand has never looked backkeeping ‘Monica’ ready for actionand looking as good as neweveryday.
