Rev a Cars

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    Electric car: Is it a failure or a future pot of

    gold?

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    Electric car Background

    Analysis

    Reasons for Slow adoption

    Industry structural issues

    Supporting Literature and framework

    Will Electric car be re-born?

    Suggestions

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    B

    ackground REVA Electric Car Company Private Ltd. (RECC), based in

    Bangalore to manufacture environment-friendly & cost-

    effective electric vehicles.

    Established in 1994 as a joint venture between the MainiGroup India & AEV LLC, California USA.

    7 years ofR&D earned RECC recognition in the form of 10

    patents and a globally accepted product.

    REVA, India's first zero polluting Electric Vehicle for citymobility

    Commercialized in June 2001.

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    K

    ey Points REVA Indias first electric vehicle -most innovative

    and high technology product of the year 2001.

    Onboard charger to facilitate easy charging.

    Intelligent low battery warning light and a fuel gauge for

    easy estimation of driving range

    Requires extremely low maintenance - the latest on-board

    diagnostic tools that store three years data and enable

    prompt service. On-board computers for Energy Management and Data

    Acquisition for quick diagnostics and extend range by 15 %

    and battery life by 25%.

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    K

    ey Points Commercially viable at an offer price significantly

    less than that of EVs globally.

    Current models offer a top speed of 80 kmph and

    a range of 80 Km

    REVA is easy to drive and most ideal for stop-

    start traffic conditions without a clutch and gear.

    Won awards globally for innovation. PowerShift has recognized the REVA as the most

    energy efficient electric vehicle in the U. K.

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    Key points

    International Foray

    REVA is currently being commercially sold in 9

    countries, being tested in 5 :United Kingdom, Italy,

    Malta, Cyprus, Norway, Spain Ireland, Japan, Srilanka,and being test marketed in Australia, Switzerland,

    Germany, and Austria, Nepal etc.

    Manufacturing

    RECC has a capacity to produce 3000 REVAs perannum.

    plans to expand its to 30000 cars per annum

    Expansion plan is in line with the expected increase in

    demand both domestic as well as the export market.

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    R

    easons for Slow growth Product related issues

    Customer perception issues

    General awareness and customer education

    issues

    Behavioral change related issues

    Industry structure and maturity stage issues

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    4Ps

    Product

    Environment friendly, easy to drive, noise free

    Battery cost Total ownership cost actually > Alto, Nano

    Price Deemed price, creates dissonance

    Promotion

    Hardly any advertising, promotional education is done

    Mostly PR and personal selling

    Place

    Poor distribution 1 or 2 Dealers in 5-6 select cities each

    Online in Kolkata

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    Compatibility with user behavior and usage

    pattern

    A Long haul game

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    Economic advantage for buyer

    EV economically attractive when Battery cost at $500/KwH

    and oil above $130. (battery costs moving there slowly)

    This equation hasto be valid over a

    longer duration to

    make an impact

    Economic

    advantage for

    buyer over long

    term running costs

    no immediate cost

    benefits

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    Analysis for slow adoption

    Performance to cost ratio

    Doesnt give superior returns either in terms of performance

    or in terms of price

    Positioning

    Positioned as a second house hold car

    For elite, environment conscious customer (premium price)

    Car to run for household errands (grocery, picking kids etc)

    Societal advantages for buyer

    Seen as environment friendly, conscious buyers, adopters of

    latest technology

    Also too much money to waste

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    Consumer Psychology of Gain and Losses

    Consumers evaluate Reva on perceived value notobjective value

    A normal car (Alto, Santro) is always the reference pointfor comparing Reva

    So, lower running cost, easy drivability, easy parking and eco friendlyappeal are treated as gains

    But shortcomings like less speed, difficulty to recharge, less spaceand safety concerns are now treated as losses.

    Losses have a far greater impact than gains

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    9x effect

    Totaleffect 9x

    Firmbias 3x

    Consumers

    irrationally= 3x

    Customers overvalue their cars

    over Reva by a factor of three

    endowment effect

    Company overvalues the benefits

    of their car by a factor of three not

    considering the behavioral change

    required

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    Buyer Utility Map for Reva

    Purchase Delivery Use Supplements Maintenance Disposal

    Customer

    Prodcutivity Low Low Low Low Low

    Simplicity Low Low High High Low

    ConvenienceL

    owL

    owL

    owL

    owL

    owRisk High Low High Medium NA

    Fun and image Medium High Low High Low

    Environmental

    Friendliness NA High High High High

    The

    SixUtility

    Levers

    Six Stages Of Buying Experience Cycle

    Most columns are red implying overall customer utility is very low

    Utility in purchase is lowest implying greater consumer inertia tobuy the product

    Utility in disposal and supplements is also low implying post-

    purchase dissonance

    Utility in use and maintenance is higher than other stages

    implying a reasonable product experience

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    Will Electric car be re-born?

    Early History Contrary to popular perception, electric cars are more than 100 years old.

    Quite popular in the late 19th century till the advent of gasoline-poweredvehicles in early 20th century

    Primary reasons for popularity were

    -Shorter travel distances due to limited road network and smaller cities

    -Comfort and convenience of driving an electric car compared to gasoline

    vehicles of that time

    Lost to gasoline powered vehicles because

    -Mass production techniques of FORD lowered cost

    -Improvements in engine technology and growth of petroleum

    infrastructure

    -Need to travel longer distances due to larger cities and improved road

    network

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    Will Electric car be re-born?

    21st century

    Revival of interest fuelled by

    -Climate change

    -Multiple oil crisis in past few decades

    Consumer Problems

    -Low KM range of electric cars, aggravated by lack of battery

    charging

    infrastructure

    -High cost of battery replacement.

    -High cost/benefits ratio compared to other cars in its segment.

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    Factors that can help

    Climate Change

    -Increased pressure on international community to implementclimate change prevention measures.

    -Imposition of carbon emission norms on countries, forcinggovernments to enforce stricter emission norms.

    Government Policy influenced by climate change measures

    -High oil prices, either due to high taxes or economic reasons.

    -Cross-subsidization of input materials for electric car and

    batteries by making electricity cheaper.-Collecting differential road tax (This is already being done).

    -Easier financing options for electric car related industries.

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    Factors that can help contd

    Technology Improvements driven by government policy

    -Improvement in battery and battery charging technologies

    leading to shorter charging times, longer battery lives and lower

    battery costs.-Reduction in battery production costs.

    -Cleaner and efficient ways of producing and distributing

    electricity.

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    D

    ealing with structural issues Cheaper Li-Ion batteries. Lithium Ion batteries would ultimately

    make the electric car Travel farther , Charge faster , Live longer

    Battery charging infrastructure in the form charging stations and

    charging points in parking areas Change battery ownership model. Batteries should be leasable

    Further improvement in technology can entail that battery

    becomes a plug and play component and discharged batteries

    can be replaced with the already charged ones at chargingstations

    Tax breaks for auto companies who invest in electric car and

    related industry

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    Suggestions for improving take off

    Work on making product more attractive

    Battery technology needs to support EVs

    Li-ion batteries are step in the direction

    Build charging infrastructure withgovernmental legislation and support

    Target corporate, companies with big

    campuses Infrastructure easy to implement

    Costs divided over a larger car base

    Depreciation incentives (80% WDM)

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    Suggestions for improving take off

    Technology innovation

    Merge technology : Solar panels

    petrol engine to charge battery (Volt)

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    Newer business models

    Battery leasing

    Separating cost of car ownership from battery

    ownership Joint/Shared ownership model

    People around apartment complexes can share

    a car, this will bring down individual cost ofownership significantly.

    Being second car by default car is parked 75%

    of the times.

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    Government Support

    Incentive

    Tax breaks, road tax, registration, VAT, subsidy (Delhi

    Govt has given 15% and total 29.5% rebate)

    Dis-incentive models like in London, UK

    Normal fuel cars are charged congestion charge, not

    allowed in main city areas/central areas.

    Electric cars are allowed