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Revenue Marketing Benchmark Report 2018
UNDERSTAND
ALIGN
ENGAGE
AUTOMATE
Insights on Revenue Marketing in B2B Organizations:
Benchmark Report 2018
Greetings Revenue Marketers,
Welcome to our first annual Revenue Marketing Benchmark Report. Over the past two years we have watched the term Revenue Marketing become more commonly used by marketers as a means of describing their focus. This rise in popularity has paralleled marketing become more central to driving engagement, education, inspiration and conversion throughout the buyer journey and customer lifecycle.
In part, this study sought to understand how broadly the term is understood and used. To our mild surprise, two-thirds of respondents understand the term Revenue Marketing. The larger objective of the report is to share the Revenue Marketing metrics, practices, processes, barriers, and priorities for 2018.
Marketers today are standing taller than ever before. They are making a more direct, measurable contribution to the top-line of their organization than ever before. B2B buyers are engaging with marketing content and channels in a self-directed manner throughout much of their buyer journey.
Read on to understand how your peers think about Revenue Marketing, and more importantly, how they plan to deliver it!
Warm Regards, Mark
MARKHEADSHOT
Mark Emond President and Founder Demand Spring
Welcome
Thank you to our partners who helped promote this survey:
Thanks
Revenue Marketing Awareness
Metrics
Barriers to Success
Tactics by Funnel Stage
Priorities for 2018
Table of Contents
05 06 13
14 16
No
Yes
33.96%
66.04%
53 answered
We were pleasantly surprised with their awareness
of the term Revenue Marketing. Respondents
defined Revenue Marketing in four key ways.
Are you familiar with the term revenue marketing?
66% say yes
1
2
3
4
Marketing's contribution to revenue
Tracking marketing generated revenue
Creating repeatable prospective programs that drive new leads
ROI measurement per Marketing Dollar Taken from our Revenue Marketing Benchmark Report
Interesting results here with Marketers being
measured on the top of the funnel and the bottom
of the funnel. The responses reflect the impact that
Marketing is being asked to deliver throughout the
buyer journey.
What are three primary metrics you are measured on?
63% say revenue Revenue
Pipeline influenced
SQLs
SALs
MQLs
Total inquiries & responses
Other 17%
63%
58%
13%
38%
46%
46%
Taken from our Revenue Marketing Benchmark Report
No
Yes
38.46%
61.54%
53 answered
Initiating new pipeline remains a primary priority
of more than 60% of organizations.
Is your marketing organization measured by sales pipeline you initiate?
62% say yes
Taken from our Revenue Marketing Benchmark Report
80% of organizations are being asked to initiate at
least 20% of the new pipeline initiated. Better
ensure that first-touch attribution modelling is
working.
If so, what percentage of pipeline are you supposed to initiate?
80% say at least 20% of pipeline
>40%
30–40%
20–30%
10–20%
<10%
28.95%
18.42%
31.58%
7.89%
13.16%
Taken from our Revenue Marketing Benchmark Report
No
Yes
34.00%
66.00%
50 answered
We were surprised that more than 60% of
organizations are measured on pipeline initiation
and only 66% are measured on influence. Multi-
touch attribution modelling could be a gating factor.
Is your marketing organization measured by sales pipeline you influence?
66% say yes
Taken from our Revenue Marketing Benchmark Report
We were surprised by the relatively low
percentages here as well.
If so, what percentage of pipeline are you supposed to influence?
67% say at least 25% of pipeline
>75%
50–75%
25–50%
<25%
20.51%
12.82%
33.33%
33.33%
Taken from our Revenue Marketing Benchmark Report
No
Yes
25.00%
75.00%
44 answered
Well done Revenue Marketing Nation!
Is your marketing organization meeting these targets?
75% say YES
Taken from our Revenue Marketing Benchmark Report
Our collective ability to measure attribution is
improving—great to see!
How would you describe your current ability to measure campaign attribution and influence?
64% are actively measuring
Not sure
We don’t plan to measure campaign attribution within the next 12 months
We plan to be able to measure campaign attribution within the next 12 months
We are actively measuring campaign attribution
4.00%
2.00%
30.00%
64.00%
Taken from our Revenue Marketing Benchmark Report
There's never enough resources, especially when
marketing and sales are not fully aligned, or when
you lack true buyer journey insights to be highly
efficient.
What are your main barriers to driving pipeline and revenue?
51% say resources Buyer journey insights
Content
Marketing and sales alignment
Technology
Resources
Budget
Other 15.69%
45.10%
29.41%
33.33%
47.06%
50.98%
37.25%
Taken from our Revenue Marketing Benchmark Report
Email and Search continue to be top TOFU
performers.
In the past year, what tactics were most successful for you in terms of generating quality leads at the top of the funnel?
48% say either SEO or email
SEO and SEM
Interactive content
Webinars
Events
Social Media
Infographics
Videos
1.96%
23.53%
3.92%
17.65%
15.69%
23.53%
9.80%
3.92%
Taken from our Revenue Marketing Benchmark Report
MOFU results reflect the importance of contextual,
email nurturing.
In the past year, what tactics were most successful for you in terms of driving conversion in the middle of the funnel?
26 say email Emails
SEO and SEM
Case Studies
Webinars
Live events
White Paper and eBooks
Other 7
26
7
21
10
10
16
Taken from our Revenue Marketing Benchmark Report
Improving conversion in the middle of the funnel
remains the number 1 priority of Revenue
Marketers in the next year. Lead quality comes in a
close second. Measurement is #3. For Marketers
in 2018, it's all about conversion, quality, and
measurement.
Rate your organization's revenue marketing priorities this year.
Improving insight into buyer journey/personas
21.57%
5.88%
1.96%
14.00%
9.80%
1.96%
25.49%
7.84%
Optimizing your marketing technology stack
Improving marketing and sales alignment
Improving your ability to measure and analyze marketing impact
Building or buying the right content
Improving conversion rates through nurturing middle/bottom of funnel
Focusing on lead quality of lead quantity
Generating increased lead volume at top of funnel
49.02%
45.10%
29.41%
44.00%
47.06%
47.06%
49.02%
41.18%
25.49%
33.33%
43.14%
30.00%
29.41%
37.25%
15.69%
33.33%
25.49%
15.69%
25.49%
12.00%
13.73%
13.73%
9.80%
17.65%
MEDIUM PRIORITY
LOW PRIORITY
TOP PRIORITY
HIGH PRIORITY
Taken from our Revenue Marketing Benchmark Report